Service customer jobs in London - Page 18Create job alerts

Are you looking for a company that will encourage you to grow and improve? About the company A rapidly growing Managed Service Provider is seeking an experienced 1st/2nd line support engineer to join their IT team. The ideal candidate will have some experience within an MSP, they would be eager to learn and up-skill themselves via courses/ exams as well as be confident enough to take the initiative , Responsibilities • 1-2 years of User Desktop Support experience - i.e. solid desktop support skills., • Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues., • Microsoft Office - resolving customer issues on all versions., • Server administration (e.g. Active Directory, group policy, logon problems including remote logon issues)., • Microsoft 365 Administration (Exchange, SharePoint, OneDrive) - e.g. mailbox limits, mailbox sharing, file and folder permissions., • Smartphone email support (e.g. mailbox setup and synchronisation issues)., • A self-managing individual with attention to detail and documentation, aware of how to interact differently and prioritise depending on level of seniority of the end user., • At least 1- 2 year exp in support role, • Previous exp in MSP, • Performance-related salary increases (biannual within first 2 years, annual thereafter) and annual bonus., • Bi-annual performance review with management to focus career progression., • Pension., • Remuneration of all work expenses., • Microsoft training plan - study material, study leave and exam costs provided. Bonus of £500 for every exam passed towards certification., • Regular opportunities for overtime., • Long service increases in holiday allocation - 1 day extra 1 holiday per 1 year of service.

2nd Line IT Helpdesk Support Engineer, based Waltham Abbey (Hybrid role). Salary £28-32k p.a. + many benefits.An exciting time to join an award-winning business in a phase of growth, in an impactful team to provide advanced technical support and act as the escalation point for complex incidents and service requests across the organisation, as well as mentoring the 1st line team to improve overall service quality.– It’s a great time to embark on your IT career with Jollyes! The BenefitsAt Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most. • Competitive salary of £28-32k p.a. (depending on experience), • iTrent financial wellbeing package, powered by Stream, enabling access to earnings before pay day plus lots more discounts and savings benefits., • Retail Trust membership – counselling, wellbeing and financial support for the retail industry, • Colleague ‘Treats’– numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips, • Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand)., • 30% off Jollyes branded products(and 20% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too., • Additional paid leave for your wedding, new pet coming home and your birthday off!, • Enhanced maternity / paternity leave The Role – 2nd Line IT Helpdesk Support Engineer This role sits within our IT team providing advanced technical support and act as the escalation point for complex incidents and service requests across the organisation. The role ensures the stability, reliability, and performance of core IT systems by diagnosing and resolving technical issues that go beyond 1st Line capabilities. This includes supporting critical business applications, maintaining system access and security, and delivering expert troubleshooting to minimise downtime for colleagues across all sites. A full job description is available on request, but to summarise your key responsibilities: • Deliver expert 2nd line technical support across Windows, Microsoft 365, Teams, networking, hardware, and business-critical applications., • Troubleshoot escalated issues, diagnose root causes, and drive long-term fixes while working closely with an MSP when required., • Manage incidents and service requests within SLA, providing clear updates and ensuring high-quality documentation., • Support and administer core systems including Active Directory, Microsoft 365, endpoint security, MDM, and device builds/deployments., • Maintain and support retail systems and specialised software used across the business., • Contribute to IT projects such as system rollouts, upgrades, hardware refreshes, and new store openings., • Improve IT processes, documentation, and knowledge base content, helping reduce ticket escalations. We’re looking for someone who has a customer-focused, proactive, and professional approach with excellent communication skills. You’ll also have accurate attention to detail and a commitment to delivering high-quality service. Collaborative team player with a desire to learn and grow technically and share our core values of being Wise, Focused, Genuine, Eager, Together To be successful in this role, you’ll need the following skills and experience:Essential • Solid experience in a 2nd Line / Desktop Support environment with competent troubleshooting ability., • Advanced knowledge of Windows 11, Microsoft 365, Exchange Online, Teams, and SharePoint., • Confident administering Active Directory and supporting complex hardware, software, and networking issues (TCP/IP, DNS, DHCP, Wi-Fi, VPN)., • Experience supporting retail or multi-site environments., • Exposure to MDM tools, CRM platforms (e.g., Zoho), and retail systems (Lightspeed, Adyen, Torex, Imagesound)., • Familiarity with Azure AD/cloud security, ITSM/ITIL processes, imaging and deployment tools, and Ubiquiti networking. Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by 'Rest Less' as an age-inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply: If you’re looking for a career with a company who will truly value you and recognize your contribution with some fantastic rewards and benefits, where you can really make a difference, click to apply today! Respectfully no agencies please

Dynamics 365/ CRM Support Analyst Job Description Actively representing an established service sector organisation based in Central London as they look to add to their application team with a D365 CE/ CRM Support Analyst. Joining a like minded team, the role will involve supporting the day to day operation of my clients business critical Dynamics 365 Customer Engagement CRM system - troubleshooting user issues and involved in supporting new system enhancements. This brilliant role offers a great company culture/ work environment, as well as fantastic career growth prospects/ internal progression. The role is currently offered as a 1 year fixed term contract, with a view to the role extending permanently thereafter. My client is seeking a candidate who will work on a hybrid basis - a minimum of 2 day per week from modern Central London offices, and remainder home working. Role & Responsibilities • 1st/ 2nd line troubleshooting/ support on Dynamics CRM/ 365 CE, • Assisting in project related tasks such as requirement gathering/ analysis, testing, training users, • System customisation & Power Platform configuration tasks, • Proven experience supporting Dynamics CRM/ D365 CE systems, • Ability to technically support Dynamics 365 CE/ CRM (1st/ 2nd line), • Broad modular/ industry exposure - ideally sales, marketing, • Exposure to Power BI/ Power Platform customisation (preferable, not essential), • Data management experience (preferable, not essential), • A competitive base salary up to £46,500, • Attractive company benefits package

Regional IT Business Applications Manager - Real Estate Investments Central London (Hybrid 2/3 days a week in the office) £80,000 - £90,000 + Competitive Annual Bonus & Benefits A leading global real estate investment, development and operating company with c.$98.5bn assets under management is seeking a Regional IT Business Applications Manager to lead application portfolio oversight and IT service delivery across its UK Residential Property operations. Headquartered in Vancouver, Canada, the organisation invests and operates globally across equity and debt markets, both public and private, and is committed to delivering strong investment returns while creating sustainable environments that add long-term value to communities. The Role The Regional IT Applications Manager will act as the senior technology partner to the UK Residential business, bridging technology and operational needs. The role combines strategic oversight with hands-on leadership, ensuring application services are secure, reliable and aligned with global enterprise standards. This position plays a critical role in aligning regional initiatives with global IT strategy, driving operational excellence, governance and compliance across the UK portfolio. Key Responsibilities • Oversee day-to-day regional application operations, ensuring service reliability and alignment with enterprise standards, • Monitor system uptime, performance and SLA adherence, • Lead regional incident response and escalation management, collaborating with global IT teams where required, • Partner with business leaders, system owners and end users to gather requirements, conduct feasibility assessments and develop value-driven business cases, • Implement global enterprise systems and technology standards across UK operations, • Drive a culture of customer service, accountability and continuous improvement, • Ensure corporate controls and compliance measures are implemented across all UK sites, • Work closely with Information Security teams to assess risks and implement mitigation strategies, • Lead or support regional technology rollouts, upgrades and process improvements, • Manage relationships with vendors, service providers and contractors, ensuring performance and contractual compliance, • Contribute to IT budgeting, forecasting and cost optimisation initiatives, • Report application metrics, risks and opportunities to senior leadership Experience & Education • Minimum 8 years' progressive IT experience, including at least 2 years in a leadership or regional management capacity, • Strong knowledge/ background in enterprise applications, cloud technologies and integrations for example Microsoft 365, ERP platforms, CRM, Salesforce, • Familiarity with ITIL processes and service management frameworks, • Strong leadership, communication and stakeholder engagement skills, • Commercially aware and solutions-oriented, • Proactive, with the ability to identify risks and deliver scalable outcomes, • Comfortable operating in a matrixed, global environment Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Employer description:Turn IT On provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. Turn IT On is a friendly and supportive place to work where people feel trusted and respected. Overview:We are now looking for an eager candidate to join us as an apprentice. You will provide general and routine ICT support to staff and pupils within the school, e.g., basic IT diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. You must be dedicated to learning and delivering the Turn IT On support service in a manner that embraces our company values and culture. Responsibilities: • Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow up and closing quotes with adequate description and detail., • Technical responsibilities: Learn to maintain an up-to-date and accurate database of school hardware and software. Learn and demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance, legislation., • Quality management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers. Ensure any non-conformances are reported (for any mistakes or complaints etc)., • Basic experience and knowledge of ICT and technical issues., • Willing and quick to learn new programs or website interfaces., • Flexible and approachable., • Committed to make a positive impact to your end users including teachers and pupils., • Adaptable and able to cope with change including travel to a variety of schools., • Able to work independently and good at planning and organising your own time., • Excellent team player., • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, Monday to Friday, 8am - 4:30pm Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Multi skilled commercial electrical bias engineer. To undertake planned and reactive maintenance electrical systems including pumps, calorifiers, cold water service outlets etc. Working predominately in schools but also other educational centers, providing a high level of customer service. Undertaking installation of plant relating to area of work. Using IT systems including BMS's to resolve and diagnose issues. Multi Skilled Commercial Engineer Multi Skilled Commercial Engineer Multi Skilled Commercial Engineer Multi Skilled Commercial Engineer Multi Skilled Commercial Engineer Multi Skilled Commercial Engineer

MAC 2nd Line Support London £45,000 - £47,000 Our client is looking for a motivated and enthusiastic 2nd Line Support Engineer to join their growing team. This is an exciting opportunity for someone who is passionate about technology, eager to learn and thrives in a fast-paced environment. You will have strong experience with troubleshooting and resolving MAC issues. You’ll be given opportunity to achieve professional certifications within your first 6 months! Responsibilities: • Provide 2nd line Mac support, • Troubleshoot and resolve Mac issues, • Deliver outstanding customer service through your technical expertise, • Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta, • Escalate complex issues to 3rd line support where required, • Maintain accurate documentation of incidents, fixes and processes, • Continue to self-development and learning, as well as improvement of IT processes and user experience Skills: • Strong hands-on experience supporting Mac devices and MacOS environments, • Proven 1st/2nd line Mac experience is essential, • Experience with Addigy, Jamf, JumpCloud or Okta, • Excellent problem-solving skills, • Understanding of networking fundamentals, • Strong communication and customer service skills, • Proactive team player If you are a Mac-focused IT professional who enjoys problem solving, learning new technologies and delivering excellent support, we’d love to hear from you. Our client offers ongoing training and development, a supportive team culture and career opportunities. This role is based in their London office 5 days a week. Due to the number of applications, we can only respond to candidates who have matched the skills and experience needed.

Maintenance Engineer / PPM EngineerCentral London & Surrounding Areas (Foot-based)£35,000–£37,000 (DOE)Benefits : £120 monthly supermarket allowance (£1,200 p/a) | 22 days + bank holidays | Travel card & public transport covered | Smartphone/Tablet | Pension The Maintenance Engineer Role: My client, an extremely well-established, family run business with an excellent reputation, is seeking a personable and reliable Preventative Maintenance (PPM) Engineer to service commercial coffee machines and water systems across Central London. This is a foot-based role, ideal for someone who enjoys being out and about. You’ll manage your own portfolio of sites accessible via public transport, carrying out planned preventative maintenance to keep equipment running at peak performance. What You’ll Be Doing • Servicing coffee machines, boiling/chilled water dispensers and coolers, • Carrying out filter changes, sanitisation, descaling and routine maintenance, • Managing portable stock efficiently, • Planning routes and attending multiple sites daily, • Experience with coffee machines or similar equipment, • Good knowledge of London and its transport network, • Customer-focused and personable

Role: Engineer Surveyor – Crane / Lift – South East London (Inner M25) Location:Field-based with daily travel to client sites. Travel is minimised where possible with localised geographical areas. Salary:£42,148 to £45,232 pa£6,000 location allowance (SE postcode only)£5,000pa Car Allowance / Company Car£2,500 Retention FeeOT availableUp to 12% PensionHealth Care and other flexible benefits Role Purpose To carry out high-quality inspections ensuring various crane and lifting equipment (MEWPs, HIAB, Cranes, FLTs) is compliant with current regulatory and statutory requirements under LOLER & PUWER. To operate within agreed authorities, inspection processes, and Health & Safety standards while maintaining a strong customer focus and delivering optimal service. To produce and deliver inspection reports using the client’s best-in-class tools for on-site reporting and immediate customer access. This includes keeping up to date with changes in relevant standards and legislation, acting as an advisor to high-profile clients, and delivering customer excellence in a professional, friendly, and authoritative manner expected of all client-facing surveyors. What does it take to apply? As a globally trusted inspection provider, the client holds several accreditations and complies with regulations including UKAS accreditation, SAFed membership, and SAFed Standard SS01 compliance. Candidate requirements for Mechanical Inspection roles: • Minimum NVQ4, HNC, HND or equivalent mechanical engineering qualification, • LEEA qualifications alone are not applicable, but are preferred alongside a mechanically biased engineering qualification, • Minimum three to five years’ post-qualification experience working with relevant equipment, • Salary of £42,148 to £45,232 pa, • £6,000 location allowance (SE postcode only), • £5,000pa car allowance / Company Car, • £2,500 retention fee paid at year end, • 25 days holiday + 8 bank holidays, option to buy/sell 5 days, plus the ability to carry over 5 days, • Combined pension contributions of up to 12%, • Annual salary review, • Enhanced support with a designated planner for your geographical area, • Health & Wellbeing support including Mental Health First Aiders, Employee Assistance Programme, and Smart Health Services, • £40,000 training investment, • Working for an industry-leading global inspection company certified as a UK Top Employer for the last nine years

Field Service Installation Engineer (Garage Equipment) Kent £40,000 - £50,000 + Overtime + Bonus Scheme + Company Van + Full Training + Pension Are you an Installation Engineer or practical technician with a background in engineering, electronics, or vehicle workshops, looking for a mobile role with full training and long-term stability? Do you want to join a well-established company with over 27 years' experience supplying, installing, and calibrating high-quality garage equipment to the automotive industry? Proud partners with companies like Jaguar, Aston Martin and Mclaren, this business has built a name for delivering industry leading products and services. On offer is an excellent opportunity to join a growing and reputable business that invests in its people through training, accreditation, and career development. You will be provided with a company van, specialist tools, mobile phone, tablet, PPE, and overtime opportunities, working within a supportive and experienced team. In this role, you will be responsible for the installation, setup, and commissioning of garage equipment across dealerships and independent garages throughout Kent, London, and the Southeast. Full product training will be provided, with the opportunity to gain industry-recognised accreditation as you develop. The ideal candidate is practical, motivated, and customer-focused, with a willingness to learn and confidence working independently on customer sites. The Role: * Installation and setup of garage equipment including MOT bays, brake testers, and emissions equipment. * Commissioning equipment and ensuring correct operation. * Undertaking training and gaining relevant industry accreditation. The Person: * Background in engineering, electronics, or vehicle workshop environments. * Full UK driving licence and willingness to travel across the Southeast. * Confident, organised, and customer-focused with a strong desire to learn. Reference Number: BBBH23766D Keywords: Installation Engineer, Field Installation Engineer, Garage Equipment Installer, Automotive Engineering, MOT Equipment, Kent, London, Southeast If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Delivery Manager / Operational Lead - Client Onboarding / KYC - Fintech / Payments £650-675 p/d (inside ir35 via umbrella) , 1-2 days p/we in London On behalf of our leading payments provider / fintech client we are looking for a Delivery Manager who has a hybrid skillset across delivery / operations / product management as this role will be working in a small team. The cllient have Salesforce Service Cloud as their CRM platform. This person will be responsible for managing any non-standard queries around client onboarding which may related to AML / KYC and liaise with other teams in the business (such as risk) if required. There will be elements of backlog management, release management, workflow creation and providing operational effectiveness. There will also be a project of work where they look at their client onboarding / customer service desk experience for the future, you will help support what good looks like, new target operating models, process change and transition plans. This client works within an Agile framework, so experience around scrum / sprint ways of working will be needed. Experience Required:- Proven record of working on client onboarding initiatives (this is essential)- Experience around financial crime and KYC- Background as a Delivery Manager, BA or Product Owner and hybrid in approach- Must have financial services experience, ideally within fintech or payments- Any experience of Salesforce (ideally Service Cloud) would be useful- Strong stakeholder management and personable in approach - Must be able to work 1-2 days p/w in Central London Due to us anticipating high volumes of responses to this advert we will not be able to reply to direct messages and can only speak to candidates that are selected to move forward for this role. Please kindly apply to the link in the first instance. Thanks Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Maintenance Engineer (Production Machinery) North London, England £40,000 - £50,000 + Training + Progression + Pension + Company Benefits Are you a Maintenance Engineer or similar, having a multiskilled 50/50 split coming from a background within the production/manufacturing/textiles/machinery industry or a related field, looking to take the next step in your career by joining a well-established, rapidly growing company leading company, recognised for being at the very forefront of luxury linen innovation? Do you want to become a key figure in a team of highly impressive, sector specialists, housed by a well-respected company, holding a nationwide presence, recognised for their premium quality service and best-in-class workmanship in every project they undertake? On offer for the successful Maintenance Engineer or similar is the exciting opportunity to join a well-established, highly impressive company, recognised for their premium quality service and best in class workmanship in every project they undertake. Presenting itself is the unmissable opportunity to join a rapidly-growing company, offering not only industry leading training and development alongside scalable career progression pathways, but also the chance to work at the very forefront of technical innovation within luxury linen production. In this role, the successful Maintenance Manager or similar will be responsible for both the reactive and preventative maintenance of textile production machinery. This is a shift-work role, operating on a two-week rota, with week one being a 4 on/3off split, and week two being a 3 on/4 off split. In addition, you will also be responsible for the service and repair of production machinery. On top of this, you will also be responsible for the trouble shooting and diagnostics of said machinery. Finally, you will be responsible for keeping accurate technical documentation of any projects worked. The ideal Service Engineer or similar will come from a background within the production/manufacturing/textiles/machinery industry or a related field. In addition, you will also have had previous working experience within a Multiskilled/Maintenance/Service Engineer role or similar, having a 50/50 mechanical, electrical split. On top of this, you will have both a customer focus as well as a commercial awareness. Finally, you will have strong organisational and communicational skills as well as being happy to work rotating shifts. The Role: • Reactive and preventative maintenance, • Trouble shooting and diagnostics, • Background within the production/manufacturing/textiles industry or a related field, • Previous working experience within a Multiskilled/Maintenance/Service Engineer role or similar Keywords: Multiskilled, Engineer, Engineering, Maintenance, Service, Repair, Production, Manufacture, Manufacturing, Manager, Management, Operations Manager, Luxury, Linen, Commercial, North London, London, England If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Operations Manager (Production) North London, England £50,000 - £60,000 + Training + Progression + Pension + Company Benefits Are you an Operations Manager or similar coming from a background within the production/manufacturing/textiles industry or a related field, looking to take the next step in your career by joining a well-established, rapidly growing company leading company, recognised for being at the very forefront of luxury linen innovation? Do you want to become a key figure in a team of highly impressive, sector specialists, housed by a well respected company, holding a nationwide presence, recognised for their premium quality service and best-in-class workmanship in every project they undertake? On offer for the successful Operations Manager or similar is the exciting opportunity to join a well-established, highly impressive company, recognised for their premium quality service and bets in class workmanship in every project they undertake. Presenting itself is the unmissable opportunity to join a rapidly-growing company, offering not only industry leading training and development alongside scalable career progression pathways, but also the chance to work at the very forefront of technical innovation within luxury linen production. In this role, the successful Operations Manager or similar will be responsible for the daily management and general oversight of the linen production process. In addition, you will also be responsible for both the performance and cost control of the production department as well as staff management and development. On top of this, you will be responsible for quality control alongside, ensuring health, safety and high quality standards are upheld at all times. Finally, you will be responsible for both client, customer, supplier and inter-departmental liaison to help ensure a smooth production process. The ideal Operations Manager or similar will come from a background within the production/manufacturing/textiles industry or a related field. In addition, you will also have had previous working experience within an Operations/Production/Manufacturing Manager role or similar, holding both strong organisational and communicational skills. On top of this, you will have both a customer focus as well as a commercial awareness. Finally, you will be an ambitious leadership figure, pushing for continuous improvement, wanting to enter the fascinating world of luxurious linens… The Role: • Daily management and general oversight of the linen production, • The performance and cost control of the production department, • Background within the production/manufacturing/textiles industry or a related field, • Previous working experience within an Operations/Production/Manufacturing Manager role or similar Keywords: Operations, Operational, Production, Manufacture, Manufacturing, Manager, Management, Operations Manager, Luxury, Linen, Commercial, North London, London, England If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Helpdesk EngineerLocation: London, NW1£25,000 - £30,000 plus payment and support for Microsoft certifications My client is a well-established and highly regarded Managed Service Provider (MSP) based in Camden, North London. They’re known for delivering outstanding service and building long-term relationships with a loyal and varied client base. They are now looking for a customer-focussed, confident and personable Helpdesk Engineer to join their team on a permanent basis. This role is ideal for someone who has recently completed an IT apprenticeship or has 1–2 years’ experience in a helpdesk or IT support rolewithin a similar organisation (MSP / IT Managed Services Provider) and is keen to develop their career within a supportive organisation. This is a client-facing position, where you’ll act as the first point of contact for clients. While technical knowledge is important, your communication skills, professionalism and ability to build rapport will be absolutely key to your success. The Helpdesk Engineer Role: As part of a small, close-knit service desk team, you will: • Be the first point of contact for all incoming client support requests via phone, email, video call and remote tools, • Provide a warm, professional and confident experience for clients, ensuring they feel supported and informed, • Log, triage and progress support tickets, resolving issues where possible or escalating appropriately, • Build strong, positive client relationships through excellent service, enthusiasm and a genuine desire to help, • Carry out 1 st line troubleshooting of hardware, software and user issues, • Assist with diagnosing, testing, repairing and deploying PCs, Macs and other devices, • Build and deploy new devices to client environments, • Liaise with 3rd party vendors where required, • Create and maintain clear documentation relating to client systems and processes, • Active Directory administration, • Windows and macOS environments, • Microsoft Office & Microsoft 365 (Email, Teams, SharePoint), • Basic networking concepts (TCP/IP, switches, routers, firewalls), • Confident, personable and approachable , with excellent verbal and written communication skills, • Comfortable speaking to clients at all levels and representing the business professionally, • Passionate about IT and keen to build a long-term career in technical support, • Proactive, enthusiastic and eager to learn from others, • A team player who can also use their own initiative, • Organised, reliable and able to manage multiple tasks at once, • Recently completed an IT apprenticeshipor 1–2 years’ experience in a helpdesk / IT support role within an MSP environment, • IT certifications are preferred but not essential, such as:, • MS-900 / AZ-900, • CompTIA (A+, Network+, etc.) Sound interesting and something you would like to be part of? Integral Recruitment is acting as an employment agency in regard to this advertisement.

About The Role FDM is a global business and technology consultancy seeking a Systems Analyst to work for our client within the Insurance sector. This is initially a 6 month contract with very good prospects to extend and will be a Hybrid role that will be based in London. Our client reports that the role will sit within one of four Product Management functions and will be responsible for systems analysis. The position sits within a team that forms part of the organisation’s evolving operating model and is instrumental in modernising ways of working. The role requires a hands-on individual with both technical and analytical capability. Our client highlights that the role will be accountable for delivering the product management vision and associated roadmaps within the assigned Product team, while supporting the full end-to-end product lifecycle. The position will also involve close collaboration with cross-functional teams including Engineering, Architecture, Service Management, and Quality & Technical Assurance within a matrix-structured IT organisation. Responsibilities: • Deliver the product strategy and long-term vision for their products, • Conduct in-depth analysis of existing hardware, software, and IT systems to identify areas for improvement., • Collaborate with engineers, architects and QA to build and integrate new systems., • Develop and present proposals for new or modified systems, including cost-benefit analyses, budgets, and timelines., • Monitor and maintain existing systems, troubleshoot technical issues, and ensure optimal efficiency and uptime, • Provide support and training to users on new or upgraded systems, and create detailed user manuals and documentation, • Identify risks associated with new tools, processes and ways of working and establish procedures to mitigate those risks, • Work closely with management and end-users to define and document system requirements, specifications, and workflows, • Demonstrates a high level of self-awareness through a commitment to continuous, personal improvement and learning, • Demonstrates high personal resilience and ability to adapt to change, • Able to think creatively and innovatively, • Understanding of the way the business works and displays knowledge of the external marketplace, to drive the business forward, • Striving to build key relationships and showing ownership of targets; focusing on results, • Deliver the product strategy in alignment with the Business Portfolio’s overall objectives., • Embrace a culture of product excellence in the Business Portfolio, • Ensure work is completed to the highest quality standards., • Technical Oversight: Provide analytical support to the product team. Ensure the adoption of best practices and the latest technologies. Ensure standardisation, simplification and effectiveness across the application value chain, • Vendor Management:Monitor and review vendor performance against agreed KPIs and metrics. Ensure compliance with industry standards and regulations, • Stakeholder Engagement:Collaborate with key stakeholders, including management, clients, and partners, to understand their needs and ensure successful product outcomes., • Risk Management:Identify and mitigate risks associated with product activities., • Performance Monitoring:Monitor key performance indicators (KPIs) to track the success of product initiatives. Continuously seek opportunities to improve efficiency and effectiveness.About You, • Embrace an inclusive environment that values individual difference to leverage diversity., • Minimum 5 years experience- relevant industry experience in technology roles, with previous experience in a technical analyst position within the insurance or financial services industry., • Problem-Solving – Excellent analytical and problem-solving abilities., • Can work comfortably in a highly collaborative setting., • Can work comfortably with business users, has a positive can-do attitude, open and welcoming to change., • Can quickly form meaningful connections inspiring trust and confidence in others., • Detail and quality oriented, with a customer focus, an exceptionally keen eye for detail and highly organised. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us • Career coaching, mentoring and access to upskilling throughout your entire FDM career, • Assignments with global companies and opportunities to work abroad, • Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field, • Annual leave and work-place pension

Role: Domiciliary Optical Assistant - £1,500 Welcome Bonus Available (* not applicable or payable to existing Specsavers Employees and terms and conditions apply) Ready to take your skills on the road? As a home visits optical assistant at Specsavers, you can do just that.?? You’ll be driving our services to the doorsteps of the nation, providing eye care to the people who aren’t able to come into our stores. But not only do you help them with their sight, you’ll be able to support them to get basic tasks done that they wouldn’t be able to do without you. Essentially, you’ll be bringing smiles and clinical care to the heart of your community.? Our business You’ll cover the South & South East London region providing care to vulnerable patients. Our team We have a wonderful existing team of dedicated people from optical and administrative backgrounds, who ready and waiting for you to meet.?? Our cars You’ll be provided with a a car allowance of £3,000 per annum that will allow you to use your own car to bring your care and services directly to people’s homes. What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:?? • £27,000.00 per annum, • Monday to Friday – core hours are 9am to 6pm (Flexibility required), • Benefits include Specsavers Perks - a portal to a world of great everyday discounts and savings, • WeCare - our employee support service to help you and your immediate family when you need it most If this is still sounding like a bit of you, we do need you to have a few skills to get started as a home visits optical assistant.?These include: • Previous optical experience If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes: • Previous experience in a fast-paced customer facing environment, • Experience in optics

The Role We are seeking a proactive and customer-focused Sales Executive to manage a portfolio of approximately. As a Sales Executive at Claranet, you’ll play a pivotal role in helping customers modernise their businesses through technology. You’ll take ownership of a large and diverse portfolio of SME customers, building trusted relationships, renewing long-term partnerships, and uncovering opportunities to grow accounts through additional services and solutions. This is a fast-paced, customer-centric role that blends renewals, inbound sales, and consultative account management. You’ll work closely with internal specialists across solutions, customer service, and commercial teams to ensure customers get real value from Claranet’s portfolio—while developing your own commercial skills in a supportive, collaborative sales environment. If you enjoy engaging with customers, spotting opportunities, and making a measurable impact on revenue while being part of a business that invests in its people and technology, this role offers an excellent platform to grow your sales career. Key Responsibilities Renewals Management • Manage customer renewals from initial engagement through to closure, • Handle inbound customer enquiries, quality needs and convert them into sales opportunities, • Leverage internal support teams, including customer service and solution architects, to address customer issues and build tailored solutions, • Resolve contract and pricing queries efficiently, demonstrating commercial flexibility where appropriate, • Maintain an up-to-date understanding of the company’s products and services, • Match customer needs with suitable offerings, clearly articulating benefits and value, • Customer-centric mindset with a drive to provide value and resolve challenges, • Comfortable working in a reactive, fast-paced environment, • Highly organized and detail-oriented, with strong follow-through, • Excellent communication skills – verbal and written with a professional and consultative approach, • Collaborative and team-oriented, open to working cross-functionally, • Proven experience in customer renewals, inbound sales or account management, • Strong knowledge of B2B service offerings and ability to match them to client needs, • Proficiency with CRM systems (e.g. Salesforce) and sales reporting, • Ability to interpret customer requirements and translate them into commercially viable solutions At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you! To view full job description please visit our careers page

Field Service Engineering Manager Location: Borehamwood (Office-based) Salary: Competitive + Benefits + Company Car We are seeking an experienced and motivated Engineering Manager to lead and develop a nationwide team of Field Service Engineers for a well-established manufacturing company based in Borehamwood, Hertfordshire. The organisation is part of a successful and growing European group, offering excellent career prospects and the opportunity to make a meaningful impact within the business. Key Responsibilities Recruit, lead, and manage a team of Field Service Engineers across the UK Deliver training, mentoring, and ongoing professional development to enhance team capability Support engineers in progressing their skills from servicing into commissioning and installation work Manage departmental budgets and resources effectively Ensure high levels of customer satisfaction by managing expectations and service delivery Drive performance, motivation, and continuous improvement across the team Candidate Requirements Degree or equivalent qualification in Mechanical Engineering or Chemical Engineering Proven experience managing or supervising field-based engineering teams Industry experience in steam systems, industrial boilers, or HVAC is highly desirable Strong leadership, organisational, and communication skills Commercial awareness and experience managing budgets What’s on Offer Competitive salary and benefits package Company car Opportunity to shape and develop a growing service function Stable, well-established manufacturing environment within a successful European group This is an excellent opportunity for a driven engineering leader looking to influence a business, develop people, and contribute to long-term growth.

Your new companyA leading consultancy with a specific focus on digital innovation and transformation, driven by market-leading expertise in strategy, technology, data science and creative design. They have a proven track record of helping multiple organisations across both the public and private sector to transform their business through the use of strategic technology and envision what is next for their business.Your new roleThey are recruiting for Digital Business Consultants to join the organisation to work closely with key clients and deliver leading-edge digital solutions. This will include combining a clear understanding of business value and a consultative approach to make the difference, whilst considering the transformative potential of AI to re-shape the modern world in every engagement.The Digital Business Consultant will be required to: • Help clients define their digital strategy and build the business case for investing in ground-breaking AI and other digital technologies., • Define compelling customer value propositions and winning business models for the digital era, then creating and documenting solution blueprints, roadmaps, capability models, or operating models.?, • Apply Agile methodologies (Scrum, Kanban, SAFe) to structure delivery teams around value chains and create features and epics., • Apply Design Thinking to develop personas, define pain points, define MVPs and prototypes, and designing experiments to test solution hypotheses. ?, • Cultivate strong relationships among working teams and build enduring relationships with senior leadership, and work closely with SMEs to ensure design feasibility, viability, and compliance.?, • Business architecture experience in consulting or industry (Business/Enterprise Architect, Senior Business Analyst, Product Owner, Product Manager) using recognised methods and frameworks., • Wider experience and capability in technology-enabled rethinking / reengineering of business models (service design, organisational change, business strategy, financial analysis, process improvement such as Lean / Six Sigma)., • Demonstrable experience in holistic analysis of AI use cases within project scoping and/or delivery, including the impact on people, processes, data, and sustainability, • Ability to understand and engage with technical teams on highly complex technology and data projects: you won't be designing a technology stack, and you do need to understand the implications of the stack for the rest of the solution elements while maintaining a laser focus on the business value we're delivering through this technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Network Consultant - Enterprise Networking Remote, occasional travel to customer site Full-Time, Permanent £55000 - £75000 DOE + Benefits Overview We are seeking a customer-facing Principal Network Consultant to lead engagements across the full lifecycle — from pre-sales solution shaping through architecture & design, to delivery. This is not an operations role. You will act as a trusted technical advisor, working closely with customers, sales, and delivery teams to design secure, scalable network and security solutions — and ensure they are successfully implemented. You will bridge the gap between: Business requirements Solution architecture Technical delivery Your Role You will own the end-to-end technical lifecycle of enterprise network engagements. From discovery workshops and solution design to implementation oversight and transition into support, you’ll ensure solutions are: • Fit for purpose, • Secure by design, • Scalable, • Deliverable What You’ll Be Doing Solution Leadership • Act as technical lead in customer engagements and discovery workshops, • Translate business and operational needs into solution architectures, • Provide technical assurance during bid and pursuit stages, • Design enterprise network and security solutions across:, • LAN / Campus, • WLAN, • Network Access Control, • Segmentation, • Secure Internet Access, • Software-defined networking, • Produce:, • HLDs / LLDs, • Migration strategies, • Implementation roadmaps, • Security design principles, • Provide technical governance during implementation, • Guide engineering teams through complex deployments, • Act as escalation point during project delivery, • Ensure solutions align with architecture and customer intent You’ll lead solutions involving: • Cisco Security (ASA, FirePOWER, FTD, FMC), • Cisco ISE (NAC, identity & policy), • Cisco Umbrella (SSE / SASE foundations), • Cisco DNA Center (Automation & Assurance), • Enterprise LAN (Catalyst Switching), • SD-Access, • ACI / Nexus, • Cloud networking, • Act as senior technical advisor to customers, • Provide lifecycle improvement recommendations, • Contribute to standards and reusable architectures, • 5+ years in enterprise networking & security, • Experience in design and implementation, • Experiance within a managed services business or consultancy, • Strong Cisco enterprise networking background, • Experience translating business needs into technical solutions, • CCNP Enterprise or equivalent, • Experience with software-defined networking (SD-Access, ACI/Nexus Dashboard etc), • Managed services or systems integrator background, • Experience designing for operational supportability What You’re Like • Commercially aware, • Customer-facing and credible, • Calm in delivery-critical situations, • Strong communicator, • Outcome-focused

HGV Driver & Operator Location: Erith Depot Employment type: Full Time Working Hours: Monday to Friday, with overtime opportunities available What’s in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.? 20 days annual leave plus bank holidays Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP? and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more?! Life assurance cover? Long service recognition? Enhanced Maternity Pay Paid volunteering opportunities in your community? About the role… At Aquaflow, our vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. As an HGV Driver & Operator, you will play a vital role in maintaining and improving drainage systems, ensuring the efficient operation of essential services for our communities. As a HGV Driver & Operator you will… • Operating HGV jetting units to carry out drainage cleaning and maintenance., • Responding to emergency call-outs and planned maintenance schedules., • Conducting CCTV surveys to assess drainage conditions., • Liaising with clients and internal teams to report findings and recommend solutions., • Ensuring all work complies with health and safety regulations and company policies., • Maintaining accurate records of work completed and materials used., • Performing routine checks and basic maintenance on equipment. About you… • Valid HGV Class 2 (Category C) driving licence., • High-pressure water jetting certification., • Confined space entry certification., • Experience in drainage maintenance and jetting operations., • Familiarity with CCTV drainage survey equipment and software., • Knowledge of health and safety practices in utility operations., • Strong problem-solving skills and attention to detail., • Ability to work independently and as part of a team., • Excellent communication and customer service skills., • Flexibility to work varied shifts, including nights and weekend Our commitment to Equal Opportunities... We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps... If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info! #Ind1

An excellent opportunity for an experienced Fire Alarm & AOV Service Engineer to join a well-established company based in Little Dunmow. Job Type: Full-Time, Permanent. Salary: Competitive Salary of £45,000 Per Annum. Location: London & South East. About The Company: They are a family run business based in Little Dunmow, Essex. The company specialises in Electrical and Mechanical installations and maintenance for the most exacting of clients and situations. The company is owned by the two Directors that have 30+ years’ experience in contracting and have gained a sound reputation in the industry and amongst clients and all work comes via recommendation. The company was formed in 1998 and evolved in order to more clearly represent the works undertaken. Priva Partner, NIC EIC & Gas Safe registered. They are dedicated to ensuring safety and compliance in every environment they serve. As a leading provider of fire safety solutions, they pride themselves on their commitment to excellence and customer satisfaction. They are looking for a talented Fire Alarm & AOV Service Engineer to join their dynamic team. Key Responsibilities: • Conduct routine maintenance, inspections, and servicing of fire alarm systems and AOV (Automatic Opening Vents) installations., • Troubleshoot and resolve issues with fire alarm systems and AOVs, ensuring compliance with all relevant regulations and standards., • Perform installations, upgrades, and modifications on various fire safety systems., • Provide exceptional customer service and technical support to clients., • Keep detailed records of service activities and reports., • Collaborate with other team members to ensure projects are completed on time and to a high standard., • Relevant qualifications in electrical engineering, fire safety, or a related field., • Experience in servicing and maintaining fire alarm systems and AOVs., • Knowledge of relevant fire safety regulations and standards., • Strong problem-solving skills and attention to detail., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Valid driver’s license and willingness to travel to various job sites., • Competitive salary., • Opportunities for professional development and training., • A supportive and collaborative work environment., • Company vehicle. The company is an Equal Opportunity Employer that does not discriminate based on race, religion, sexual orientation, age or disability. The employer welcomes applications from all candidates who match their requirements and their decision for employment will be based purely on your skills/qualifications.

Anti-Social Behaviour Resolution Specialist Join a values-led housing organisation as an Anti-Social Behaviour Resolution Specialist, managing complex ASB casework, legal proceedings and multi-agency partnerships to deliver effective community safety outcomes and excellent customer service. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Officer, Tenancy Enforcement Advisor, Community Safety Officer, ASB Investigator, Neighbourhood Officer, Tenancy Enforcement Officer, Community Safety Advisor, Anti-social Behaviour Officer, ASB Case Manager, Community Safety Specialist, ASB Officer, Police Officer, PCSO / Police Community Support Officer OR if you’ve been involved in investigating complex cases (ideally ABS) or managed ASB cases within the Housing Sector or Local Authority Setting SALARY: £34,800 to £42,126 per annum+ Generous Benefits (see below) LOCATION: Hybrid working partly from the office in Ealing, West London (W5) and partly from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Please note:Full clean UK driving license and own vehicle is essential for this role JOB OVERVIEW We have a fantastic new job opportunity for an Anti-Social Behaviour Resolution Specialist to take ownership of a complex caseload of anti-social behaviour cases across multiple tenures. As an Anti-Social Behaviour Resolution Specialist you will lead on case management, tenancy enforcement and safeguarding, working in partnership with legal teams, Police and Local Authorities to achieve sustainable resolutions and protect communities. The Anti-Social Behaviour Resolution Specialist will draft legal documentation, prepare witness statements, attend court hearings and provide expert advice across the organisation, ensuring compliance with housing legislation and best practice. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Anti-Social Behaviour Resolution Specialist include: • Case Management: Manage a complex caseload of ASB cases across multiple tenures, interpreting tenancy agreements and leases to ensure appropriate enforcement action, • Legal Preparation: Prepare detailed witness statements, draft Notices Seeking Possession and compile court-ready documentation, • Court Representation: Work alongside the in-house legal team and represent the organisation at court hearings, • Multi-Agency Working: Attend multi-agency meetings with Police, Local Authorities, MPs, Councillors and community partners to support case resolution, • Customer Service: Maintain regular communication with residents, delivering high standards of customer care and support, • Victim and Perpetrator Support: Provide advice, referrals and ongoing assistance to victims and alleged perpetrators throughout the lifecycle of a case, • Stakeholder Engagement: Build and maintain strong professional relationships across all boroughs and partner agencies, • Record Keeping: Maintain accurate case management records on IT systems and ensure effective manual documentation where required, • Advisory Support: Provide guidance and coaching to colleagues on lower-level ASB cases and quality assurance in ASB practice CANDIDATE REQUIREMENTS ESSENTIAL • Full UK driving licence and access to own vehicle with the ability to travel across the operational geography, • Degree level qualification (or equivalent) or relevant professional experience with evidence of continuing professional development in housing, ASB or legal frameworks, • Previous experience managing complex ASB casework including contested legal action and mediation, • Up-to-date knowledge of anti-social behaviour legislation, regulation and best practice, • Experience drafting legal and court documentation and representing cases at court, • Proven ability to manage workload, prioritise complex cases and meet deadlines, • Strong written and verbal communication skills with the ability to build rapport with residents and colleagues, • Confident stakeholder management skills within multi-agency environments, • Excellent IT skills with experience using case management and reporting systems, • CIH membership or willingness to work towards a recognised housing qualification BENEFITS • 25 days’ holiday (Plus Bank Holidays), • Up to 8% contributory pension, • A generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14442 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Police Officer | PCSO | Police Community Support Officer | Social Housing | Community Safety Officer | Neighbourhood Officer | Tenancy Enforcement Officer | Public Protection Officer | Community Enforcement Officer | ASB Enforcement Officer | Safer Neighbourhoods Officer | Local Authority Enforcement Officer AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Purpose of the roleThe Salesforce Architect is responsible for defining, delivering, and owning the Group wide Salesforce architecture, ensuring Salesforce becomes the single system of record across Orbis and all acquired businesses.The role combines deep hands-on Salesforce technical expertise with strategic leadership of transformation and integration. The successful candidate will lead the consolidation of multiple Salesforce orgs, third party CRM and field service platforms, and legacy systems into a unified, scalable Salesforce platform covering Sales Cloud, Service Cloud, and Field Service Lightning.This role plays a pivotal part in reducing technical debt, accelerating acquisition onboarding, improving operational efficiency, and enabling a consistent, high quality customer experience across the Group.The Salesforce Architect will design and build solutions directly, define architectural standards, oversee data migration and integration, and work closely with the Transformation Director, Business Analysts, Salesforce Administrator, Salesforce Support, and Integration Developer Key result areas • Delivery of a single, unified Salesforce platform across Sales, Service, and Field Service, • Migration and decommissioning of legacy CRM, field service, and AS400 based platforms, • Acquisition integration and accelerated onboarding of new businesses, • Reduction of technical debt through standardised architecture and governance, • Secure, compliant, and scalable Salesforce design aligned to ISO 27001 and GDPR, • Reliable integration with Workday, telephony platforms, and other core systems, • Improved customer experience through consistent processes and data visibilitySalesforce architecture and delivery, • Own and define the end-to-end Salesforce architecture for the Group across Sales Cloud, Service Cloud, and Field Service Lightning., • Design and build Salesforce solutions directly, including Apex, Visualforce, Lighting Web Connector for automation, integrations, and configuration., • Define and enforce architectural standards, reference architectures, data models, and integration patterns., • Balance declarative and custom development to ensure maintainable, scalable solutions., • Oversee Salesforce org strategy, environment management, release planning, and DevOps processes.Transformation and platform consolidation, • Lead the migration of acquired businesses from existing Salesforce orgs, and other third party CRM or field service platforms into the Group Salesforce platform., • Plan and execute the migration away from legacy AS400 dependent processes and systems., • Define phased transformation roadmaps that minimise operational disruption while delivering measurable value., • Work closely with the Transformation Director and Business Analysts to translate business requirements into robust technical solutions., • Ensure all migrations include data quality improvement, process standardisation, and decommissioning of redundant platforms. Integration and data ownership • Work with Integration Developers to design and govern integrations between Salesforce, Workday, telephony platforms, and other core systems., • Own Salesforce data architecture, migration strategy, and master data governance., • Ensure Salesforce is the authoritative system of record for customers, contracts, assets, and service activity., • Define and maintain integration patterns, error handling standards, and monitoring approaches.Security, compliance, and governance, • Design Salesforce security models including roles, profiles, permission sets, and sharing rules., • Ensure Salesforce implementations align with ISO 27001 controls, GDPR requirements, and internal security policies., • Work closely with information security and compliance functions to support audits and evidence requirements., • Ensure data protection, retention, and access controls are implemented and maintained. Leadership and collaboration • Provide technical leadership to the Salesforce Administrator and support functions., • Act as the senior Salesforce authority across the Group, advising IT, Operations, Sales, and Service teams., • Work constructively with third party partners while retaining architectural control and accountability., • Support and mentor internal teams on Salesforce best practice, secure design, and platform capabilities.Secondary responsibilities, • Support business cases, tenders, and customer assurance activity where Salesforce capability is relevant., • Provide architectural input into related programmes such as field service optimisation, customer experience initiatives, and digital transformation., • Maintain clear technical documentation, diagrams, and runbooks., • Stay current with Salesforce platform developments and assess their relevance to Orbis., • Participate in incident management and escalation where Salesforce availability or data integrity is impacted. Year one objectives • Deliver a single Group Salesforce architecture covering Sales Cloud, Service Cloud, and Field Service Lightning, approved and adopted as the standard across Orbis., • Successfully migrate acquired businesses from existing Salesforce orgs, third party CRM and Field service platforms into the Group Salesforce platform, with legacy systems decommissioned where appropriate., • Define and implement a structured AS400 migration approach, removing Salesforce dependencies on legacy platforms and reducing operational risk., • Establish Salesforce as the single system of record for customers, contracts, assets, and service activity across the Group., • Reduce CRM and field service technical debt by standardising data models, automation patterns, and integrations., • Deliver secure, compliant Salesforce implementations aligned to ISO 27001 and GDPR, with audit ready evidence., • Improve acquisition onboarding timelines by delivering repeatable Salesforce integration and migration playbooks., • Provide regular progress and architecture updates to the CTO, demonstrating measurable improvements in platform stability, usability, and customer experience.

Store Manager By working at Sally, you would be part of the largest hair and beauty supplier in Europe and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!! Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates. Your role as a Store Manager: • When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs., • You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory., • You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies., • 23 days holiday per year – rising with length of service., • Competitive rates of pay & monthly bonus opportunities, • Employee discounts and offers, • Matching pension scheme, • Recognition for long service, • Partners with Retail Trust providing online and in-person wellbeing support, • The people are creative, fun and passionate about hair and beauty., • Excellent relationship builder, strong networking skills (colleagues, customers, wider business), • Experience in managing and motivating a high performance team, • Experience in coaching, developing and growing team members, • Proven track record of delivering results and meeting targets

Air Conditioning & Refrigeration Engineer – M25 - £48,000-£50,000 • £48,000 - £50,000 per year (negotiable based on experience), • Opportunities to Boost Earnings: Overtime & Call Out Rota Available, • Company Vehicle, Pension Scheme, Fuel Card, Laptop, Mobile Phone, and Travel Pay, • Full-time, Permanent, Monday to Friday, • Excellent training and career growth opportunities, • Field-based, covering multiple sites across Bedfordshire & the surrounding areas, • Commercial Company Overview- Air Conditioning & Ventilation Engineer Our client is a trusted provider of air conditioning and ventilation solutions, specialising in the installation, servicing, and repair of systems across commercial environments. They are currently seeking an experienced Air Conditioning and Refrigeration Engineer to join their growing team, they are a well-established and respected name in the HVAC industry. This is a great opportunity to join a company that genuinely values its team. You’ll be supported with ongoing training, exposure to the latest technologies, and clear career development opportunities in a positive and collaborative work environment. If you're a skilled engineer ready for the next chapter in a rewarding and secure career, this could be the perfect fit. Role Responsibilities- Air Conditioning & Refrigeration Engineer • Service and maintenance of AC & Refrigeration systems (VRV’s/VRF’s/Split & Multi Splits), • Complete planned preventative maintenance visits, • Ensure the highest quality standards are met on every project, • Communicate effectively with clients and the administration team, • Adhere to industry regulations and company guidelines, • Work collaboratively with other engineers, customers and office staff to ensure smooth communication throughout the process Required Skills & Experience- Air Conditioning & Refrigeration Engineer • F-GAS & NVQ Level 2 or 3 in Air Conditioning and Refrigeration, • Full UK Drivers Licence, • Previous experience in the installation, service and maintenance of a variety of HVAC systems, • Ability to work independently and part of a team, • Good customer service and communication skills, • Experience working on commercial sites Don’t miss out on this fantastic opportunity – Apply Today! Get Staff acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. If you haven’t been contacted within 7 days, please consider your application unsuccessful.

Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This is an office based 5 days per week position in London SE1. To apply you must demonstrate previous 2nd line support experience for medium / large business including AD, O365 and hardware skills. Purpose of Role • To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP., • Duties include:, • Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure and peripheral items., • Troubleshoot hardware, software, email, network and peripheral equipment problems and make corrections where required., • Carry out Active Directory tasks including user accounts, groups and computers., • Develop any relevant documentation for processes or problem and solution insight information, • Manage Joiners, Movers and Leavers (JML) ITSM process ensuring new employees (Joiners) are equipped with the necessary technology and access to systems from day one, while employees changing roles or departments (Movers) receive seamless updates to their IT resources and permissions. Additionally, when employees leave the organisation (Leavers), their access is promptly revoked, and their data is securely managed., • Manage File and print services, including the setup, maintenance, and troubleshooting of file servers and print devices, ensuring that employees have reliable access to shared files and printing resources. Requests for supporting file & print services will be recorded within the ITSM, • Work with the IT Manager to provide service improvements, this involves regular assessments, performance monitoring, and the implementation of best practices to identify areas for improvement. To provide optimised IT processes, reduced downtime, and increased productivity., • Work with the IT Manager with the adoption of new technologies, training for staff, and the refinement of existing systems to ensure that the organisation's IT infrastructure remains cutting-edge and capable of meeting evolving business needs., • Support the IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience., • Adhere to health and safety guidelines and raise any health and safety concerns., • Liaise with 3rd party suppliers where required., • Undertake any IT projects as required by the IT Manager, • Any other tasks as assigned by the IT Manager., • VIP Support: Provide tailored VIP service to designated individuals including high profile staff and executives, delivering a premium service to these individuals by providing faster response times, a tailored approach, and exceptional communication & troubleshooting., • Office Floor walks: Complete a regular floor walks providing a proactive approach ensuring all site staff are aware of CSD presence and encourage in person engagement., • Setup, maintain and troubleshoot Teams Meeting room equipment such as Cameras, microphones and displays, • Maintain daily checks and testing of all Teams rooms, • Build excellent rapport with Customer staff providing encouragement to raise queries, • Maintain coverage for the walk up IT Bar, this provides a walk-up support option for clients including support needs such as software use or setting adjustments and basic training for the use of IT systems where required., • Work with the MSP's management to prioritise business and information needs Salary: £32 - £35000 + Full time PAYE Permanent job with Pension, Private Health Care and Paid Holidays.

MS549 – HIU Service Engineer Location: East ondonSalary: £40,000 - £45,000 per annum + vanOverview: First Military Recruitment are currently seeking a HIU Service Engineer on behalf of one of our clients. As a HIU Service Engineer, you will be required to service and repair various types of HIUs. This includes the commissioning of heating circuits, setting up Domestic Hot Water for resident use, application of efficiency settings and the ability to carry out first time repairs.Applications from ex-military personnel are encouraged but all applications will be given due consideration.Duties and Responsibilities: • Ensuring all Quality Management and Compliance Documentation for HIU Servicing and reactive repair activities is correct and complete for each site., • Proactively drive Legislative and Contractual Compliance, profitability, and customer satisfaction within the customer portfolio., • Provide technical assistance to clients, and work colleagues within, whilst fulfilling and meeting both Quality Standards and HSE Objectives., • Proactively manage customer HSE objectives and Quality Standards and ensure the adoption of Safe Working Practices during the works within Residential Properties., • Make effective recommendations for continuous improvement., • Produce a high standard of work and provide detailed job reports., • Support and assist your colleagues where necessary., • Servicing and repairs to Hydraulic Interface Units by carrying out a first time fix., • Stock control to ensure you have the required levels of components to carry out a first time repair., • React to Hydraulic Interface Unit repair works to investigate the cause of breakdown and where possible, service the HIU and carry out efficiency settings to heating and hot water circuits., • React to client requests outside of the working hours by accepting requests and attending to residential breakdowns to the service level agreement during your period of being on call., • Updating the client only via your job report and provide limited information to the resident so updates can be provided to the residents by the client., • Full UK Driving Licence., • Served a recognised apprenticeship and/or be qualified to City & Guilds / NVQ level 2 in Plumbing/HVAC with Electrical qualifications and registered to the appropriate body as required for the role., • Servicing and fault diagnosing on Hydraulic Interface Units., • Electrical qualification to the latest Edition of BS 7671 that includes modifying current electrical controls., • Willingness to study for relevant Industry qualifications is essential., • Good customer service skills., • Competitive salary (depending upon experience) + out of hours reactive calls., • The working week will be 37 hours., • Company van., • Company Pension Scheme., • Sickness insurance., • Death in Service., • 24 Days not including bank holidays.

IT Support Engineer (MSP / Retail) Waltham Abbey£27,000 + Training + Progression + Company Benefits Are you an IT Support Engineer looking to join a fast-growing, award-winning support company that works with high-end brands? Do you want to join a tight-knit company which offers comprehensive software training way above the fundamentals, a good team culture and have the opportunity to utilize their best in class training suite? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT Support Engineer or similar within an MSP environment that wants to progress their career and work daily with industry experts who will help springboard your career. The job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • IT background, • Good communicator, • Commutable to Loughton

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Perform work on multiple projects within the budgeted cost and to the satisfaction of the client., • Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays., • Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP’s that drive consistency., • Liaison with other internal departments, clients and contractors / AV integrators., • Ensure that the H&S files are in place for your projects and that safe systems of work are put in place., • Understand the contractual requirements of your projects and local regulations in regions., • Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures., • Manage the setup elements of systems to prove the concept., • Deal with all aspects of the financial management of your projects including invoicing and variations., • Deal with all aspects interfacing of audio visual systems the client’s buildings this will encompass both hardware and software interfaces., • Represent the company at a senior level with the necessary level of professional conduct and presentation., • To develop your knowledge from both experience and research to become an “expert” in one or more of a particular area of our project work to whom others in the organisation can refer., • Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes – all reporting to be real time., • Attend pretender interviews as required by the client being impartial at all times., • Demonstrate Technical knowledge of:, • AVoIP, • Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes), • Bandwidth considerations especially with larger networks with uplinks to other switches., • Dante/AES67, • Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution., • IP Networks (VLANS, DNS, Multicast/Unicast, PTP), • Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing, • DSP design/ concept, • Having an understanding how Audio DSP’s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge, • Conferencing and audio reproduction., • Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces, • System design (Schematics and workflow), • AV signal flow and overall design understanding with the ability to spot errors or issues, • System build (M&E, containment, power and data requirements), • Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

IT Service Desk Analyst Location:Epsom | Hybrid (3 days office / 2 days home) Hours:Shift rota between 7am-6pm Mon-Fri + occasional weekends (Around 1 in 4/5 Saturdays (09:00-17:00) additional payment is paid) Salary: Competitive MUST be a car driver due to location Join a supportive team & make a real impact Are you someone who loves helping people, solving problems, and keeping technology running smoothly? Do you thrive in a busy environment where no two days are the same? If so, our client would love to welcome you their IT Service Desk team. They are looking for an experienced 1st / 2nd Line Support Analyst to join their friendly team, supporting colleagues across the business. What the role will require: As one of their Service Desk Analysts, you'll be the go to expert when colleagues need technical support. What will this involve: • Deliver strong technical support, • Log, prioritise and resolve incidents and service requests., • Communicate clearly and confidently with users at all levels., • Diagnose issues, collaborate with colleagues and third parties, and ensure a smooth return to service., • Help drive service quality and improvement, • Spot recurring trends and raise problem records., • Take part in CAB meetings and contribute to change management., • Work on projects, office moves, and continuous improvement initiatives., • Build great relationships with users and IT teams., • Be a trusted partner to the business., • Provide friendly, professional and empathetic support, especially under pressure., • Keep users updated regularly and ensure they're happy with the outcome., • Create and maintain documentation., • Ensure assets are tagged, tracked and compliant., • 5+ years' experience in a busy Service Desk environment, • Strong troubleshooting ability, • Solid working knowledge of Windows 11, Microsoft 365, and SCCM, • Understanding of the ITIL framework, • Excellent communication skills, written, verbal, and in presenting, • A customer-first mindset and an ability to explain technical issues clearly, • Supportive, close-knit team, • An amazing benefit package, which includes on-site gym, subsidised restaurant, • Opportunities to grow your technical and soft skills, • A role where you truly make an impact on how the business operates, • Involvement in projects, Power App development, and process improvements Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Electrical Testing and Fixed Wirer Tester London | £44,000 – £49,000 dependent of experience + Company car or Allowance + Private health + pension + Overtime + Benefits Are you a qualified Electrician, Industrial Electrician, or Electrical Engineer looking to step away from constant site installation work and move into a more autonomous, professional electrical testing and certification role? Do you hold 18th Edition, testing qualification either 2391 or 2394 & 2395? We are working with a extremely stable, global leading engineering organisation seeking an Electrical Testing and fixed wirer tester to carry out statutory inspections and electrical testing across a wide range of industrial and commercial environments (never domestic) in the London area. This role offers stability, strong earning potential, excellent benefits, and the opportunity to use your technical expertise in a client-facing capacity. The Role – Electrical Testing and Certification Engineer You will operate independently while being part of a national engineering team, carrying out high-quality inspection, examination, and electrical testing of installations. This is an ideal opportunity for: • Industrial Electricians, • Maintenance Electricians, • Electrical Engineers, • Test & Inspection Electricians, • COMPEX Electricians, • Carry out inspection and electrical testing of installations in commercial and industrial environments, • Conduct EICRs, • Ensure all work complies with current electrical standards, 18th Edition regulations, and Health & Safety requirements, • Produce accurate technical inspection reports within agreed timescales, • Provide professional technical advice to clients, • Maintain high customer service standards, • £45,000 - £49,000 per annum (dependent on experience), • Company Car OR Car Allowance, • Fuel Card, • Overtime available, • Attractive company pension, • 33 days holiday inclusive of STAT, • Flexible working, • Private healthcare, • Flexible benefits, • Full training and ability to study external qualifications, • 18th Edition (BS7671) Regulations – essential, • City & Guilds 2391 or 2394/2395 – Inspection & Testing qualification essential, • NVQ Level 3 / City & Guilds Electrical Installation (Part 1, 2 & 3 or 2365 Diploma), • Experience in fixed wirer testing advantageous, • Time-served apprenticeship highly desirable, • Strong knowledge of electrical installations, • Full UK Driving Licence Apply today.

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Field Service Engineer, you will be self-driven, personable professional who instils a high priority on delivering the wow service to customers as well as to colleagues; one who thrives as a member of a well-skilled team. Based in field, you will take pride in effectively installing and maintaining all equipment within our customers’ premises, making a difference every day in undertaking the more complex and challenging of installations, servicing and breakdown calls for coffee machines and other equipment, such as water coolers, juice machines and boiler systems including the training of machines with customers. The Role - Field Service Engineer • The delivery of exceptional customer service though the installation, repair and maintenance of equipment, ensuring the customer is communicated with at all times. The level of service provided must always be of the highest quality and delivered with the highest degree of integrity., • Carry out a broad range of equipment repairs and preventative maintenance tasks from fault finding to diagnosis, making sure all equipment is left in a good working order, with customers briefed on the issue., • Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily / as required, • Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. Then upload to Ops Office team as needed straight away, • Provide agreed spare parts stocks via Eagle App to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory., • Technical skills to succeed in the role: Bean to Cup, Billi systems, electronics, POU coolers, plumbing, vending machines, filtration, barista/coffee quality, installation, project management., • Proactive approach to problem solving., • Excellent customer service skills, active listening in understanding the customer's needs and delivering., • Strong communication skills, ability to communicate effectively with both customers, colleagues and management., • Understanding of locations and road networks. Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: • 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge., • Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs., • Candidate Referral Program: Help grow our team and earn rewards, • Company Bonus Scheme: Celebrate success with us., • Enhanced Sick Pay: Supporting you when you need it most, • Enhanced Parental Leave: Comprehensive support for your family journey, • Salary Sacrifice Pension Scheme: Save for your future with ease., • Life Assurance & Income Protection (UK Only): Peace of mind for you., • HSF Health Plan: Access affordable healthcare., • YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support., • Employee Assistance Programme: Mental health support, virtual GP services and more., • Menopause Support via Stella App: Tailored support for this stage of life. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!

About the RoleWe are seeking an experienced Sales Leader to run the engine room of our sales and service operations. This is a hands-on leadership role in a fast-paced, phone-based environment, overseeing a hybrid team of 6 (3 Sales Executives and 3 Account Managers covering Customer Service).You will focus on managing call quantity and quality, driving daily performance metrics, and ensuring your team delivers outstanding commercial results and customer experiences. If you thrive in a high-energy sales environment and know how to motivate phone-based teams to hit their KPIs, this role is ideal for you.Key ResponsibilitiesTeam Leadership • Lead, motivate, and coach a team of 6 sales and account management professionals., • Run daily stand-ups, morning meetings, and engagement sessions to keep the team aligned and energized., • Oversee phone activity, ensuring target dial rates, talk times, and daily outreach routines are met., • Conduct call monitoring and quality assurance checks to maintain high standards for compliance, tone, and commercial effectiveness.Performance & KPI Management, • Monitor and report on key metrics including conversion rates, call volumes, retention targets, and customer satisfaction., • Maintain visibility of team performance, providing coaching to address gaps and celebrate achievements., • Ensure accurate data entry in CRM systems, including pipeline data and account notes.Sales & Service Excellence, • Manage the end-to-end customer lifecycle, ensuring smooth handoffs between sales and account management., • Act as an escalation point for complex customer queries, sales objections, or retention conversations., • Support revenue growth by identifying cross-sell and upsell opportunities during account management calls.Coaching & Development, • Conduct regular call listening, side-by-side coaching, and 1-to-1 feedback sessions., • Coordinate onboarding for new team members to ensure a smooth ramp-up on the phones., • Foster a culture of resilience, discipline, and continuous improvement across the desk.Skills & Experience, • Proven management experience in a call centre, sales desk, or team leader role in a high-velocity, phone-based environment., • Strong people leadership skills with a track record of coaching and motivating phone-based teams., • Metric-driven mindset with knowledge of commercial KPIs, sales funnels, and customer success principles., • Excellent communication skills, able to handle escalations calmly and command attention., • Highly organised, able to manage multiple priorities in a fast-paced environment., • Tech-savvy, proficient in CRM systems and data dashboards to make informed decisions.Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Join Our Team as a Housing Support Assistant! Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Housing Support Assistant to be the friendly face and first point of contact at our centres. Your Role: • Deliver exceptional customer service, providing information, advice, and support., • Handle reception duties like managing calls, sorting post, logging repairs, and processing payments., • Ensure safety as a designated First Aider and Fire Marshal, including building patrols and wellbeing checks., • Make a real impact in your community., • Be part of a supportive, purpose-driven team. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Our client in the Telecommunications sector is looking for a Field Installation Engineer to join their growing team. This role will involve travelling across the UK to install, configure, and maintain telephone systems and related equipment for customers. The successful candidate will be customer-focused, technically competent, and able to work independently while representing the company in a professional manner. Key Responsibilities: • Install, configure, and test business phone systems at customer sites., • Provide on-site troubleshooting, diagnostics, and repair of telecommunication systems., • Ensure installations meet company and industry standards for quality and safety., • Train customers on system usage and provide aftercare support as required., • Maintain accurate documentation of installations, service visits, and customer interactions., • Liaise with internal teams to ensure smooth delivery of projects and services., • Previous experience as a telecoms/phone installation engineer (field-based role preferred)., • Strong knowledge of VoIP technologies, SIP, PBX systems, and network infrastructure., • Basic networking skills (LAN/WAN, routers, switches, firewalls)., • Full UK driving license (essential)., • Excellent problem-solving skills and the ability to work under minimal supervision., • Competitive salary (dependent on experience)., • A car allowance, or a company vehicle, fuel card., • All tools and equipment required., • Ongoing training and professional development., • Opportunity to work with a forward-thinking telecoms provider. By applying for this position, you consent to Futurelink processing your personal data for recruitment purposes, in accordance with applicable data protection legislation.

Fire Alarm Engineer - London- Basic Salary £28,000 - £45,000 Per Annum Fire Alarm Engineer - Package Overview: • Basic Salary: £28,000 - £45,000 (negotiable based on experience), • Opportunities for increased earnings, • Company vehicle, fuel card, pension scheme, mobile phone & laptop, • Full-time, permanent role, • Monday to Friday, 40 hours per week, • Excellent training and career progression opportunities, • Area covered - London and home counties, • Field based role covering a number of sites A fantastic opportunity has arisen within a well-established and highly regarded company in the fire safety and security sector. This growing organisation is recognised for its expertise in designing, installing, and maintaining high-quality fire alarm systems for clients across a variety of sectors, including commercial, residential, and industrial. As part of a collaborative team, you will play a key role in delivering exceptional service, with your work carefully planned and allocated according to your strengths and location. You will receive full training and ongoing support to ensure your success and professional development. Fire Alarm Engineer - Role and Responsibilities: • Install, service and maintain fire alarm systems to industry standards and client specifications., • Conduct regular inspections and preventative maintenance to ensure systems remain fully operational and compliant with regulations., • Fault diagnosis and repair of fire alarm systems, ensuring fast and effective resolution of issues., • Upgrade and modify systems to meet client needs and comply with current standards., • Ensure compliance with British Standards, health and safety regulations, and company procedures., • Provide exceptional customer service by liaising with clients, addressing queries, and delivering expert advice., • Maintain accurate documentation including service reports, maintenance logs, and installation certificates., • Collaborate with other engineers and trades to ensure efficient project delivery., • Strong technical knowledge of fire alarm systems and associated equipment., • Proven experience in the installation, service, and maintenance of fire alarm systems., • Excellent fault-finding skills with a proactive approach to problem-solving., • Familiarity with industry standards and fire safety regulations., • Ability to interpret technical drawings and system specifications., • Strong organisational and time-management skills., • A methodical, detail-oriented approach to work., • Commitment to health and safety practices in all tasks., • Full UK driving licence or equivalent., • Excellent training and development opportunities, • Plenty of opportunities to increase your earnings, • Excellent work life balance, • Supportive work environment, • Carefully planned out work schedules Get Staff acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Please note: If you have not been contacted within 7 days, your application for this position has been unsuccessful. Industry Key Words: Installation Engineer, IP, Integrated Security Systems, Maintenance Engineer, Service Engineer, Repair Engineer, Fire and Security Engineer, Security Engineer, Fire Engineer, Fire Alarm Servicing, Fire Alarm Maintenance, Risk Assessment, Fire Extinguisher Servicing, Fire Stopping, Passive Fire, Fire Protection, Fire Prevention, Life Safety, Commissioning, Fire Alarm, Security Systems Engineer, Fire Extinguisher, Emergency Lighting, Nurse Call Systems, Security Systems, CCTV, Close Circuit Television, Automatic Number Plate Recognition, ANPR, Access Control, Door Entry, Life Safety, Health and Safety, Intruder Alarm, Hikvision, Dahua, Qvis, Galaxy, Texecom, Scantronic, Paxton, PAC, Net2, Wisenet, Morley, Advanced, Kentec, C-tec, Gent, Hojicki, HiFire, Pelco, Menvier, Concept Pro, Haes, Fermax, Videx, ACT, Avigilon, Lenel C-Cure, Notifier, Site Survey, Security System Design, Electrical Engineer, IP Networking, PPM, Preventative maintenance, BAFE, FIA, ECS Card, System Upgrades, Commercial, Residential, Industrial, Site Surveys, Control Panels, System

Air Conditioning Engineer Within M25 £52k, 33 days holiday, OT, travel, fuel card and van Are you an experienced Air Conditioning Engineer looking for a new challenge with a well-established company? My client, a leading Building Services specialist based in West London, is seeking a skilled Air Conditioning Engineer to join their team and deliver top-quality service across commercial and industrial sectors.Key Responsibilities: • Perform routine maintenance, fault diagnosis, and repairs., • Provide clients with expert technical support and troubleshooting., • Ensure all work complies with health, safety, and refrigerant regulations., • Proven experience as an air conditioning engineer with a strong understanding of HVAC systems, refrigeration principles, and electrical components., • Ability to diagnose and resolve faults efficiently., • Excellent communication and customer service skills., • Knowledge of F-Gas regulations, health and safety standards, and compliance requirements. Apply today with an up-to-date CV.

Our client is looking for an experienced Senior Data Centre engineer to work on a shift basis (Continental Days & Nights) to specialise in activities such as cross connects, localised patching, racking and decommissioning. Job Duties • Provide support for both pre-scheduled and reactive operational workflows at the Data Centre or, as pre-arranged, at other locations., • Plan and optimise the efficient use of Data Centre space and cabinet utilisation in accordance with the Hosting Data Centre Standards., • Prepare quotations in alignment with defined standards and Operational Level Agreements (OLAs)., • Mount servers, storage, and network equipment in cabinets, adhering to current Data Centre standards., • Install Data Centre cabling for managed solutions and internal networks, following design documentation and utilising current copper, fibre, and patch paneling standards., • Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers., • Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLAs)., • Support governance activities by addressing any non-compliance issues and managing them to resolution., • Investigate incidents and faults, identify root causes, and implement appropriate remedies., • Prepare accurate and timely reports as required., • Experience working in an operational Data Centre environment, including rack elevation design and handling server, storage, and network hardware., • Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling., • Proficient in troubleshooting and resolving faults in live customer hosting solutions., • Up to £60,000, • Working on a Continental Day’s & Night’s Shift pattern, • 23 days annual leave entitlement, • Company pension, • Internal progression, • Additional training

Role: IT Support Engineer - 2nd Line Salary: 32k Location: Kingston Upon Thames As a leading technology provider, our client uses the latest technologies to manage and maintain their customers' IT systems. Operating at the forefront of their industry, they work very closely with a range of schools and colleges and are now looking to recruit an IT Support Engineer who will be site based at a leading independent school in Kingston Upon Thames Primary Purpose : The role is varied and interesting, working with leading technologies in a school who are investing in enterprise grade infrastructure to support next generation teaching and learning.. As an IT Support Engineer, you will be responsible for resolving all user support issues, as well as administration of the school's network and IT systems. To be considered for this role, you must have experience of supporting and administering some of the following technologies: • Windows 11, Microsoft Office 365, • Microsoft Server 2019 / 2022, • Wired and wireless networks, firewalls and content filters, • PC's, Laptops, mobile devices and audio-visual systems, • Intune Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept up-to-date with the progress of issue resolution. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Fire and Security Engineer - East London - £32,000- £45,000 Per Annum Fire and Security Engineer Package Overview: • £32,000 - £45,000 Basic Salary + Overtime (Negotiable depending on experience), • Full-Time, Permanent, • Monday to Friday Hours Our Client are currently looking for a Fire and Security Engineer to join their highly valued team on a full-time, permanent basis. With many years’ experience in the industry, they’re entering another period of growth and are looking to expand their team due to customer demand. Fire and Security Engineer Role and Responsibilities: • Installation, Service, Repair, Fault-finding & Maintenance of Fire Alarms, Intruder Alarms, CCTV & Access Control Systems, • Field based role, covering a number of sites, • Working on a range of brands of manufacturer, • Take responsibility for the overall quality of the work delivered, • Carry out effective communication with customers at all times, • Ensure tasks are completed efficiently, • A full UK driving licence or equivalent (Essential), • A drive and enthusiasm to grab hold of opportunities, • Ideally you will have at least 3 years’ experience working within the Fire and Security Sector, • Considering applicants with all or single discipline providing you are willing to train, • Knowledge of a range of manufacturers, • Desirable qualifications include: IPAF, CSCS/ ECS, FIA and/or City & Guilds, • Competitive basic salary of up to £45,000 per annum (Negotiable depending on experience), • Company vehicle & fuel card, • Plenty of overtime available if wanted, • Opportunity to earn more money via the on-call rota, • Annual leave provided, • Pension scheme, • On-going training opportunities Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.

Installation and Commissioning Engineer to c£50k basic + overtime + generous benefits (OTE c£60k pa) London (Heathrow / Hillingdon) Our client has been established for more than 35 years and are recognised market leaders in the provision of innovative and bespoke integrated systems primarily to the transport, airport and power infrastructure sectors, and as a result of continued success and an ongoing planned programme of strategic growth, they are now seeking to recruit a number of experienced and ambitious Installation and Commissioning Engineer professionals to complement their established and successful team of electrical and control professionals delivering end to end control system solutions. Working a combination of days and nights throughout the year at sites in and around Hillingdon / London Heathrow Airport, the role of Installation and Commissioning Engineer works alongside the project team and the development engineers during the commissioning stages of multiple projects and ensuring a smooth handover to the customer. Ideally with a background in the control system industry, core duties will include (but not be limited to): • Commissioning, testing and troubleshooting installation of equipment and control systems on site, • Performing loop checks, I/O testing and functional verification of systems according to the Installation and Commissioning Test document., • PLC data input tests including verification of operation to and from plant and field devices into PLCs., • Field device set-up, • Performing site acceptance tests, fault find and correction of any PLC code or wiring issues., • Producing documentation such as RAMs; test documentation; weekly progress reports etc. Essentially you will hold a full UK driving licence, an EDU/EEA/Swiss passport for working in Europe and have no criminal convictions due to security clearances required by airport authorities. In return and in addition to a generous salary negotiable based on experience, benefits include 33 floating holidays to take when you like with your entitlement increasing by an additional 2 days every 5 years, paid overtime, a Company performance-related bonus as well as Health & Wellbeing benefits, Pension scheme, Anniversary celebrations and social events as well as a Flexible working hours scheme. Contact the Service Team at Premier Technical Recruitment on or email your cv in confidence to for further details.

Technical Leadership. Modernisation Expertise. Field Excellence. Are you a highly technical lift professional – possibly a former Engineer – ready to step into a leadership role within a Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation. We are now seeking a Field Manager with strong lift modernisation experience to oversee site operations across multiple projects, working closely with the Project Manager to ensure safe, high-quality and profitable delivery. Full training and support are available for engineers looking to progress into a management role. The Role at a Glance: Field Manager – Lift Installation & Modernisation South East / London / Home Counties - Access to Dartford or Andover Offices £50,000 - £55,000 Plus Extensive Benefits Package in Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Your Background: Lift Engineer with modernisation or installation experience Qualifications: NVQ Level 3 in Lift Engineering (essential) Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. Ready to take the next step in your career? Reporting to and working alongside a Project Manager, you will take responsibility for the effective day-to-day management of site operations on lift installation or modernisation projects. You will define project objectives and manage multiple installation or modernisation sites, supervising the installation of equipment, monitoring site progress and coordinating with stakeholders both on- and offsite. Ensuring projects run on time and within budget will be central to your role, alongside monitoring engineers and subcontractors to maintain delivery standards. You will communicate and coordinate with owners, architects, consultants, contractors, suppliers and subcontractors, acting as the key technical point of contact on site. Working closely with the wider project team, you will mitigate safety, ethics and quality risks, ensuring compliance with Liftec Express policies as well as government and legal requirements. You will support customer satisfaction, provide technical engineering guidance and contribute to improved project profitability. You will also train and monitor subcontractors (where applicable), ensuring high standards of safety, quality and operational delivery across all projects. About You: • An experienced lift professional with a strong background in installation and/or modernisation, you bring deep technical knowledge of lift systems and site-based operations., • An NVQ Level 3 in Lift Installation (or equivalent) is essential. NVQ4 in Lift Commissioning, SMSTS or SSSTS certification and an appropriate CSCS card would be advantageous., • You have excellent communication and leadership skills, with the ability to coordinate multiple stakeholders in a dynamic, customer-focused environment. Organised and self-reliant, you are comfortable managing site activities, monitoring progress and maintaining accurate documentation., • Strong computer skills and commercial awareness underpin your ability to support project performance and profitability., • Whether you are already operating in a field management capacity or are a senior engineer ready to step up, you will be supported with structured training and development. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy Why Join Liftec Express? • Technical leadership role within a respected PE-backed engineering business, • Strong pipeline of installation and modernisation projects, • Clear progression pathway from Engineer to Field Management, • Supportive, safety-first culture, • Opportunity to influence quality, performance and customer satisfaction If you are a technically strong Lift Engineer or Field Supervisor looking to progress into a Field Manager role within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

IBMi Service Desk Up to £40,000pa + Bonus Hybrid working into Watford We’re seeking an experienced Service Desk Technical Consultant to join a small, high-performing team within a leading international technology solutions provider. You’ll deliver remote support to enterprise clients across sectors including Finance, Manufacturing, and Retail, ensuring high availability and optimal performance of critical infrastructure. Key Responsibilities * Provide 1st and 2nd line remote support for IBM i / Power Systems environments * Monitor and manage enterprise systems, backups, HA and DR processes * Investigate and resolve incidents through to completion * Perform patching, upgrades, and technical consultancy as required * Maintain accurate documentation and ticketing records * Collaborate with internal teams to deliver excellent customer outcomes Skills & Experience * Minimum 4 years’ experience in a senior Service Desk or Operations role * Strong IBM i (Power i) expertise in enterprise environments * Experience with IBM i OS, BRMS, work & performance management * Knowledge of SQL, CL, SSL, key management, virtualisation and HA solutions (e.g. Mimix) * Familiarity with monitoring and ticketing tools (e.g. Jira) * Excellent problem-solving, communication, and documentation skills Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Account Manager – Managed Services (MSP) A top-ranked European Managed Service Provider is hiring an experienced Account Manager to join its growing team. This is a client-facing role focused on building trusted, long-term partnerships with mid-market and high-growth businesses. The Role You will act as the main advocate for your clients — managing relationships, providing strategic and technical guidance, and identifying opportunities to grow and protect recurring revenue. You’ll work closely with pre-sales, delivery, marketing, and procurement teams to ensure excellent service and client satisfaction. Key Responsibilities • Manage and grow relationships with key client stakeholders, • Provide consultative advice on IT, infrastructure, and cybersecurity solutions, • Drive renewals, upsell/cross-sell opportunities, and revenue growth, • Act as the client voice internally, improving service delivery and processes, • Support compliance initiatives (Cyber Essentials, GDPR, risk registers), • Proven B2B Account Manager or Client Services experience, • Must have MSP experience, • Confident communicator with strong presentation and stakeholder skills, • Commercially minded, comfortable with pricing and contracts, • Proactive, organised, and customer-focused, • Work with a leading European MSP delivering 24/7 global services, • Strong focus on professional development, training, and career growth

Security Systems Engineer (CCTV, Access Control & Intruder Alarms) - Croydon - £36,000- £44,000 Basic Salary Per Annum Security Systems Engineer (CCTV, Access Control & Intruder Alarms) Package Overview: • £36,000 - £44,000 Basic Salary + Overtime (Negotiable depending on experience), • Full-Time, Permanent, • Monday to Friday Hours Our Client are currently looking for a Security Engineer to join their highly valued team on a Full-Time, Permanent basis. With many years’ experience in the industry, they’re entering another period of growth and are looking to expand their team due to customer demand. Security Systems Engineer (CCTV, Access Control & Intruder Alarms) Role and Responsibilities: • Installation, Service, Repair, Fault-finding & Maintenance of IP CCTV, Access Control & Intruder Alarm Systems, • Field based role, covering a number of sites, • Working on a range of brands of manufacturer, • Take responsibility for the overall quality of the work delivered, • Carry out effective communication with customers at all times, • Ensure tasks are completed efficiently, • A full UK driving licence or equivalent (Essential), • A drive and enthusiasm to grab hold of opportunities, • Ideally you will have at least 3 years’ experience working within the Security Industry (Not essential), • Considering applicants with all or single discipline providing you are willing to train, • Knowledge of a range of manufacturers, • Desirable qualifications include: IPAF, CSCS/ ECS, FIA and/or City & Guilds, • Competitive basic salary of up to £44,000 per annum (Negotiable depending on experience), • Company vehicle & fuel card, • Plenty of overtime available if wanted, • Opportunity to earn more money via the on-call rota, • Annual leave provided, • Pension scheme, • On-going training opportunities Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.

Job Title: High Level Technician Job Location: Southwest London Hourly Pay Rate: £31.48 PAYE / £ 41.11 Umbrella Shifts: Minimum of 50 hours a week Shift Pattern: Panama . Days and nightsDuration: On-going contractStart Date: ASAPIndustries considered: Rail, Rolling Stock, RAF, REME, Army, Navy, Marine, Avionics, Rolling Stock, Commercial/Industrial Electrics, Defence, Plant Engineering, SPM, HVAC, and Process EngineeringDisciplines considered: Diesel Engine Fitter, Electrical Engineer / Mechanical Engineer, Mechanic, Avionic Technician, Aircraft Engineer, Marine Engineer, Maintenance Fitter, and Breakdown EngineerClient Summary: A world-renowned Rolling Stock vehicle manufacturing, service and maintenance company and is the number one provider of rail solutions in the world. This prestigious company is also the largest rolling stock manufacturer and provider in the UK and employs over 70,000 employees in 60 countries worldwide. Position Summary: Reporting to the Reliability Shift Manager, as part of a small technical team, you will be required to assist the Fleet Operator to undertake / supervise primarily in the corrective mechanical and electrical maintenance, detailed fault finding and repair on the Class 345 Crossrail fleet of trains. Successful applicants will be responsible for ensuring that any maintenance undertaken at the depot is completed in accordance with the company's processes, procedures and comply with all safety regulations. This is Safety Critical environment and all tasks undertaken will need to ensure that the operator can achieve and maintain the reliability and availability targets set for the trains. The candidate will also assist the Operator when failures occur during service, and resolve any issues on the network.The candidate will need to provide high level technical support to the operator which will include: High Level fault finding electrically High Level fault finding mechanically Provide train systems engineering advice for the vehicle as a whole and for the key vehicle systems (such as TCMS - train control system, HVAC, propulsion, brakes, doors, on-train communications etc.) FRACAS - Failure reporting, analysis and corrective action system Produce solutions that provide short term mitigation and long term resolution Monitoring of warranty issues and liaising with supplier technical teams Attending to faulty trains in service, component replacements and modification work Helping customer with root cause analysis using Alstom FRACAS, 8D, PPS methodologies. Ensuring correct replacement parts are sourced Assisting operator in updating of maintenance instructions, overhaul instruction, processes & procedures to optimize maintenance and liaise with Alstom Technical Publications and Central Engineering teams where required Monitoring trains reliability & availability performance and issuing monthly performance reports Monitor of trains in Service using remote monitoring system called Orbita Down load train data from onboard train data recorders using laptops Run diagnostics software to identify faults with various train systems i.e. hydraulic systems, pneumatic systems, train management systems & on board computers. System software updates as required Obsolescence avoidance and mitigation Engineering support for all safety related incidents (NIRs), including representing the Customer with respect to access to Design Authority and equipment OEM's and the production of affirmative closing actions Service Provider representation on Failure Review Boards, feeding back decisions and outputs to the Customer Share experience gained of other fleets across the world which the Service Provider has supplied and/or supports, provision of recommendations and opportunities for design improvements, standardisation and/or modifications. Contribution to Health and Safety on a daily basis. * Strong report writing skills. Qualifications: Minimum qualification required - NVQ Level 3 in an electrical discipline. Experience required: Experience within Rail desirable Use of Laptop's and diagnostic tools to determine faults Ability to work from maintenance manuals and schematics Experience of Mechanical or Electrical fault finding Experience of Mechanical or Electrical repairs Troubleshooting and evidence gathering. Person profile: You will be a highly self-motivated individual, able to work under your own initiative You will possess excellent communication & interpersonal skills You will need extensive all-round knowledge of Mechanical Engineering * You will need extensive all-round knowledge of Electrical Engineering. This could also include the following: Responsible for accurate completion of all paperwork prior to supervisor validation. Undertake technical maintenance to the required standards. Reliability monitoring reporting Data analysing Rip out and replace electrical components Rip out and replace full or part of large wiring looms Re-install wiring Test Continuity Battery Modifications Repairing or installing Wi-Fi systems* Changing relay boxes / Wiper motorsIf you wish to be considered for this role please send your CV including scanned copies of your qualifications and a scanned copy of your passport to OR call .PLEASE NOTE ALL APPLICANTS MUST BE ABLE TO PASS A DRUGS AND ALCOHOL TEST BEFORE BEING OFFERED A POSITION.Please note due to the volume of applications, we can only commit to contact those candidates we deem suitable for the position. However, we may retain your details and contact you in the future should suitable positions arise.Please note the above job specification could be subject

Our client is recruiting a VIP Desktop Engineer to support prestigious Hedge Fund and Asset & Wealth Management clients. Candidates must have proven VIP / white-glove support experience within a legal or financial services environment. Role Overview: • Providing VIP deskside support to Traders and senior stakeholders via phone and in person., • Troubleshooting and resolving issues efficiently, with a focus on first-time fixes, • Escalating complex issues with clear and detailed documentation, • Windows 11, • Microsoft 365 (Outlook, Teams, Excel, Word), • Active Directory (user admin, permissions), • Citrix / Terminal Services, • VPN & network connectivity (TCP/IP, DNS, DHCP), • Hardware build, imaging & troubleshooting, • 2+ years’ recent VIP support within legal or financial services Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding the collection and use of your personal data. By applying for this job, you accept the Privacy Policy.