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As our Service Designer, you’ll execute clearly defined service design tasks to secure delivery within scope, timescales, and established guidelines. You’ll be at the heart of transforming how we understand and solve customer problems, using service design to create meaningful, human‑centred c

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We combine strategic thinking, customer‑centric service design, and agile engineering practices to acce

A leading global consultancy in the UK is seeking a Service Designer to join their Digital Excellence community. You will engage in the entire service design process, support clients in developing innovative products, and contribute to business growth through workshops and proposals.

A leading digital design consultancy in the United Kingdom is seeking a Senior Service Designer to support large-scale digital transformation projects. Responsibilities include leading strategic planning, creating service maps, and simplifying complex information. The ideal candidate will have over

Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused tr

Create service maps, value propositions or service blueprints. You will be an expert at designing services from end to end and improving existing services that are underperforming. Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies support

We’re looking for experienced content designers to work on services that make a difference to people’s lives. A content designer is a user-centred designer who specialises in content, usually words. Putting users' needs at the heart of their work, a content designer makes people's interactions w

Service Designers at V1 work across the full service lifecycle, from discovery through to live. You’ll collaborate closely with content designers, interaction designers, product managers, user researchers, business analysts, and technical leads. You’ll help shape service visions, facilitate work

A consulting firm in London is seeking a Senior Service Designer to lead design strategies for customer-centric products within financial services and energy sectors. The role requires expertise in service design, AI integration, and strong stakeholder influence.

A leading technology services provider in Greater London is seeking a strategic Service Designer to work within multidisciplinary teams. The role involves shaping end-to-end services, leading workshops, and ensuring their accessibility and efficiency.

You will map and design end-to-end services, work with users and stakeholders, and create various service artefacts. A leading consultancy in the UK is seeking a mid-senior level Service Designer. This role involves shaping complex services across digital and organisational boundaries.

We are recruiting for a Service Designer on a permanent basis. Planning and running workshops with stakeholders, end users and/or front line service providers. Leveraging metrics and user feedback to define and refine services.

Service Designer in UK Government or GDS-aligned organisations. Contract Service Designer (Public Sector / GDS Experience). Confident applying service design tools and techniques in complex environments.

Our client currently seeks a Senior Service Designer to join their dynamic team on an initial 3 month contract. Experience in designing, service design blueprints, customer journey and empathy mapping. Work closely with other designers, commercial and technical teams to execute a balanced approach t

A leading service design consultancy in the United Kingdom is seeking a Contract Service Designer with strong experience in the UK public sector and GDS principles. The ideal candidate will design user-centred services while navigating complex environments. You will collaborate closely with agile te

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Solid hands‑on experience in roles such as Seni

A leading consultancy firm in Greater London is seeking a systems-oriented thinker to join their Digital & Data team.This role emphasizes collaborative problem-solving across various sectors, using innovative methodologies.Candidates should be adaptable, have strong communication skills, and a curio

The Service Designer will play a critical role in advancing the organisation's TBM (Technology Business Management) maturity by designing, refining and embedding the service, process, data and operating model components that enable transparent, reliable and actionable technology cost insights. We ha

A luxury design company in Welwyn Garden City is seeking a talented Kitchen Designer to create bespoke luxury kitchen designs for high-end clients.

The Senior Service Designer also conducts user research, ensures quality design delivery, and champions inclusive, evidence-based practices. Plan and manage service design activities for services with complex user journeys and challenging needs. A Senior Service Designer is responsible for partnerin

A global technology consultancy in Greater London is seeking a Senior Service Designer to lead digital transformation initiatives. This role involves crafting services through user-centered design while collaborating with multidisciplinary teams. Ideal candidates should demonstrate expertise in serv

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

A leading airport operations firm is seeking an ambitious early-career Service Designer with a strong background in user research. Ideal candidates will have 1–2 years of relevant experience, familiarity with service design tools, and a passion for improving user experiences.

Solid experience in service design, with a portfolio demonstrating research, service mapping, prototyping, delivery, and impact (consulting or agency experience a plus). Evaluate existing services for usability, accessibility, and effectiveness and partner with stakeholders to understand needs and c

A leading global law firm in Greater London is seeking a creative and collaborative Service Designer to join their Digital Experience team. The role involves expanding user-centered research and design capabilities and embedding service design practices that support digital transformation. Candidate

As a Service Designer at AND Digital you will be responsible for designing the end to end journey of a service. We are looking for a Contract Service Designer to start ASAP for a 6 month project. Design services that have the user at their heart and focus on solving their problems.

Join us as a Senior Service Designer where you will bring deep service design expertise to shape end-to-end customer experiences, working holistically across touchpoints to meet customer needs and elevate experience quality. To be successful as a Senior Service Designer, you should have:. Creation o

A government agency in the UK is seeking two Lead Designers to join their Products and Services group. Responsibilities include shaping product strategy, negotiating design vision with stakeholders, and mentoring fellow designers.

We are recruiting for a Service Designer on a permanent basis. Researching and mapping the current service from the perspective of the customer, the product team, and the wider organisation. Service design techniques, for example blueprinting, future blueprinting, rapid ideation.

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

A progressive service design firm in Greater London is seeking a Service Designer to enhance service delivery. You'll lead projects, design service journeys, and engage with stakeholders. Join a diverse team committed to creating a fairer society through innovative service design.

A leading UK tech consultancy is seeking a Service Designer to work on public sector projects. This role involves conducting user research, mapping customer journeys, and designing service blueprints. The role presents a unique opportunity for those passionate about service design in the public sect

As a Service Designer, itll be your role to: work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Service Designer (12-Month FTC). Were looking for someone to help create seamless digital experiences for our customers, to build

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. If you’re passionate about solving complex challenges and designing services that millions of people love, we�

The successful candidate will work closely with architects, service owners, and delivery teams to ensure services are designed to meet user needs while aligning with enterprise architecture, operational support models, and government security standards. Lead the creation of end-to-end service design

Provide guidance and mentorship to junior UX/Service Designers and advocate for service design principles across the organization. Proven experience as a Service Designer or Senior UX Designer, with a significant portion of this experience gained within the public sector or a related regulated indus

Extensive service design experience, with proven delivery of end-to-end or improved services. Sign in to set job alerts for “Service Designer” roles. Think strategic planning meets service blueprints meets Agile delivery—with opportunities to influence senior stakeholders, manage cross-functio

A public sector organization in the United Kingdom is seeking a Senior Service Designer for a 6-month role with hybrid working in Milton Keynes. The successful candidate will lead the design of secure and scalable services, collaboratively working with different teams to ensure alignment with operat

As our Service Designer, you’ll execute clearly defined service design tasks to secure delivery within scope, timescales, and established guidelines. You’ll be at the heart of transforming how we understand and solve customer problems, using service design to create meaningful, human‑centred c

A global consulting firm in London seeks an innovative professional skilled in service design, research, and AI integration.

JOB TITLE: Service Designer – 6 Month FTC LOCATION:**London As a Service Designer, you’ll shape experiences that help customers manage their banking services easily and securely, with minimal friction. You’ll also be part of our wider design community, including the Service Design Commun

A leading design consultancy in the UK is seeking a Senior Service Designer to partner with public sector clients. The role involves leading service design activities for large programmes, ensuring GDS compliance, and mentoring junior designers. The ideal candidate has significant public sector expe

A consulting firm in London is seeking a User Researcher to join their Research & Service Design team.

Solid experience in service design, with a portfolio demonstrating research, service mapping, prototyping, delivery, and impact (consulting or agency experience a plus). Evaluate existing services for usability, accessibility, and effectiveness and partner with stakeholders to understand needs and c

A leading consultancy in the United Kingdom is seeking a skilled Service Designer with experience in the public sector and Government Digital Services. You will lead the design of user-centred services, collaborate with diverse teams, and develop essential service design artifacts. Active SC clearan

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

You will collaborate closely with UX designers, user researchers, content designers, engineers, product managers and architects to guide service design activities and ensure services respond to real user needs while operating within organisational, technical and regulatory constraints. Lead Service