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Service Designer (UX-Led)My client is seeking an experienced Service Designer who has evolved from a UX background into service design - someone who understands interaction design deeply but now operates at a broader, end-to-end service level. Its about shaping holistic services across journeys, sys

A global consulting firm is seeking a Lead Service Designer to work in their Experience Design team in Greater London. This role involves leading service design projects, mentoring team members, and developing innovative solutions. Candidates should have a strong background in service design, client

A leading financial services provider in Greater London is looking for a Service Designer to enhance customer banking experiences. If you have experience in financial services, even better.

A government agency is seeking a senior content designer passionate about creating user-centred content.

A prominent financial institution is seeking a Service Designer for a 6-month FTC, based in London.

A leading digital services company is seeking a Contract Service Designer for a 6-month project based in the United Kingdom. The role involves designing user-centric services, collaborating with teams, and understanding public sector needs.

As a Lead Service Designer in our Experience Design team, you will shape end to end, future state services that are human centred, data informed, and AI ready. Lead complex service and product design engagements end to end and define service strategies and future state architectures. Mentor and deve

A leading UK bank is looking for a Service Designer for a 6-month fixed-term contract. This role involves crafting end-to-end services across various domains and requires a minimum of 5 years' experience in service design.

Experience in service design, with a user‑centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Manage multidisc

The customer service bot service immediately determines the goal of a client based on the chosen answers and suggests trying different efficient methods to find a solution. Customer Service Chatbot Templates. A customer support bot provides comprehensive assistance services aimed at resolving and cl

If you are a User Research and Service Design Lead who can bring structure, creativity and clarity to high profile government services, Ncounter would like to hear from you. Get notified about new Service Designer jobs in London, England, United Kingdom. Join to apply for the Service Designer role a

Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a. Lead end-to-end service design projects with visible, lasting impact. Use journey mapping, blueprints & prototyping to create smarter services.

A digital transformation consultancy based in Greater London seeks a Service Designer to join their multidisciplinary team. The candidate will design and deliver innovative digital products and services, focusing on user-centred design and collaboration with various stakeholders.

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Take an active role in the Service Design community, leading on developing and sharing good p

A leading digital consultancy is looking for a Senior / Lead Service Designer to join a UK government programme. This fully remote role will involve reimagining public services, leading design processes, and collaborating with cross-functional teams. Experience in service design and a strong communi

A public service design firm is seeking a Senior Service Designer to lead the design of cohesive and efficient public services. Key responsibilities include prototyping service approaches, coaching others, and influencing service transformation. The ideal candidate will utilize comprehensive Service

A leading talent acquisition agency is looking for a Senior Service Designer to join a dynamic team on a 3-month contract. This role requires 5 to 8 years of experience in delivering both digital and non-digital services.

They are some of the first government services in the world that use ‘rules-as-code’ to bake legislation, policies and guidance into the services themselves, making complicated, opaque services like planning simpler and more transparent for everyone. To do this, we are building Plan✕ , an open

Working for a very high-growth, industry-leading digital business, the Senior Service Designer will lead end-to-end service design across digital journeys, contact centres and operational processes within a complex model involving millions of customers and thousands of partners. The Senior Service D

A consultancy in the public sector is seeking a lead service designer with strong end-to-end service design expertise. This role involves developing service blueprints and journey maps, leading data mapping, and ensuring designs meet technical constraints.

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

As our Service Designer, you’ll execute clearly defined service design tasks to secure delivery within scope, timescales, and established guidelines. You’ll be at the heart of transforming how we understand and solve customer problems, using service design to create meaningful, human‑centred c

A leading digital design consultancy in the United Kingdom is seeking a Senior Service Designer to support large-scale digital transformation projects. Responsibilities include leading strategic planning, creating service maps, and simplifying complex information. The ideal candidate will have over

A leading global consultancy in the UK is seeking a Service Designer to join their Digital Excellence community. You will engage in the entire service design process, support clients in developing innovative products, and contribute to business growth through workshops and proposals.

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We combine strategic thinking, customer‑centric service design, and agile engineering practices to acce

Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused tr

Create service maps, value propositions or service blueprints. You will be an expert at designing services from end to end and improving existing services that are underperforming. Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies support

We’re looking for experienced content designers to work on services that make a difference to people’s lives. A content designer is a user-centred designer who specialises in content, usually words. Putting users' needs at the heart of their work, a content designer makes people's interactions w

A leading technology services provider in Greater London is seeking a strategic Service Designer to work within multidisciplinary teams. The role involves shaping end-to-end services, leading workshops, and ensuring their accessibility and efficiency.

A consulting firm in London is seeking a Senior Service Designer to lead design strategies for customer-centric products within financial services and energy sectors. The role requires expertise in service design, AI integration, and strong stakeholder influence.

Service Designers at V1 work across the full service lifecycle, from discovery through to live. You’ll collaborate closely with content designers, interaction designers, product managers, user researchers, business analysts, and technical leads. You’ll help shape service visions, facilitate work

We are recruiting for a Service Designer on a permanent basis. Planning and running workshops with stakeholders, end users and/or front line service providers. Leveraging metrics and user feedback to define and refine services.

The Service Designer will play a critical role in advancing the organisation's TBM (Technology Business Management) maturity by designing, refining and embedding the service, process, data and operating model components that enable transparent, reliable and actionable technology cost insights. We ha

A leading consultancy firm in Greater London is seeking a systems-oriented thinker to join their Digital & Data team.This role emphasizes collaborative problem-solving across various sectors, using innovative methodologies.Candidates should be adaptable, have strong communication skills, and a curio

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

A leading service design consultancy in the United Kingdom is seeking a Contract Service Designer with strong experience in the UK public sector and GDS principles. The ideal candidate will design user-centred services while navigating complex environments. You will collaborate closely with agile te

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

Service Designer in UK Government or GDS-aligned organisations. Contract Service Designer (Public Sector / GDS Experience). Confident applying service design tools and techniques in complex environments.

A luxury design company in Welwyn Garden City is seeking a talented Kitchen Designer to create bespoke luxury kitchen designs for high-end clients.

Our client currently seeks a Senior Service Designer to join their dynamic team on an initial 3 month contract. Experience in designing, service design blueprints, customer journey and empathy mapping. Work closely with other designers, commercial and technical teams to execute a balanced approach t

A global technology consultancy in Greater London is seeking a Senior Service Designer to lead digital transformation initiatives. This role involves crafting services through user-centered design while collaborating with multidisciplinary teams. Ideal candidates should demonstrate expertise in serv

You will map and design end-to-end services, work with users and stakeholders, and create various service artefacts. A leading consultancy in the UK is seeking a mid-senior level Service Designer. This role involves shaping complex services across digital and organisational boundaries.

The Senior Service Designer also conducts user research, ensures quality design delivery, and champions inclusive, evidence-based practices. Plan and manage service design activities for services with complex user journeys and challenging needs. A Senior Service Designer is responsible for partnerin

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Solid hands‑on experience in roles such as Seni

A leading airport operations firm is seeking an ambitious early-career Service Designer with a strong background in user research. Ideal candidates will have 1–2 years of relevant experience, familiarity with service design tools, and a passion for improving user experiences.

We are looking for two Lead Designers to work in the Products and Services group at GDS. The Government Digital Service is where talent translates into impact. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.

Articulate goals for the service through artefacts such as service maps, value propositions or service blueprints. Service designers take a holistic approach to evaluating our client's business ecosystem and lead the strategic planning for our client's services. Generate concepts, proposals and plan

A leading financial services company in London is seeking a Service Designer for a 6-month fixed-term contract. The role involves shaping end-to-end services by leading design-led discovery and synthesizing insights. Candidates should have at least 5 years of service design experience and an outcome