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Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. Upskilling Development: Facilitate the upskilling and development of our colleagues,

You will be able to think about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice.

Proven experience as a service designer, ideally within complex environments such as public services or large organisations. As a Senior Service Experience Designer, you will collaborate closely with multidisciplinary teams to design and deliver user‑centred services that meet both user needs and

Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus.

Consultant/Senior Consultant – Service Designer. Use journey mapping, blueprints & prototyping to create smarter services. Strong service design experience in consulting or design-led roles.

Service Designer (Government) - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Understanding of accessibility, inclusive design, and the GDS Service Standard.

Producing service artefacts including service maps, blueprints, user journeys and operating models. Supporting the transition from insight and strategy into practical, deliverable service design. Proven experience designing services in complex, multi-stakeholder or data-heavy environments.

SC Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals onlyWe are seeking an experienced SC Cleared Ser

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

Initial 3-Month Contract - Hybrid Working Location: BirminghamHays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. About the RoleAs a Senior Service Designer,. This is an excitin

SC Cleared UCD Service Designer. SC Cleared UCD Service Designer. This role will focus on service design for.

SC Cleared Service Designer - Central Government (Contract).

SC Cleared UCD Service Designer3-6 month contractPredominantly remote with occasional client visitsOutside IR35We are looking for an SC Cleared UCD

Provide guidance and mentorship to junior UX/Service Designers and advocate for service design principles across the organization. Proven experience as a Service Designer or Senior UX Designer, with a significant portion of this experience gained within the public sector or a related regulated indus

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. Lead service design activities and mentor junior team members. Design user‑focused services that

A leading media organisation in the United Kingdom seeks a Senior Service Designer to lead service design strategy across complex challenges. This position allows for shaping end-to-end solutions and raising the maturity of service design practice, while working in a dynamic, inclusive environment.

Experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Provide guidance a

Mentoring and providing professional guidance to Service Designers, Junior Service Designers and Service Acceptance colleagues. You will collaborate closely with the Service Design & Transition Team, programme teams and a wide range of stakeholders to develop service design concepts and ensure succe

Responsibilities include leading service design for public-sector services, developing service maps, and facilitating workshops. A leading consultancy in the UK seeks an experienced Service Designer for a 6-month contract to support a major digital transformation within central government.

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. Work collaboratively with the Service Transition Team to ensure Services are transitioned effectively. Enable a con

A national health service in the UK is looking for two Senior Service Designers to work on MyCare. The role focuses on user‑centred design processes, ensuring inclusive service delivery while collaborating with cross-functional teams. Candidates should have proven service design experience and a s

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

A prominent technology company is seeking a Senior Service Designer to deliver high-profile digital products for major UK organizations.

As Delivery Manager and Service Designer, you will lead the delivery of the platform, manage supplier relationships, oversee backend content operations, and support teams across government to use the platform effectively. The website supports project delivery professionals across government and the

A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys and service models. This role involves leading service design efforts across Agile teams, defining strategies, and developing service blueprints. Candidates should have extensive experie

A leading consulting firm in the UK is seeking a Senior Service Designer to enhance their user-centered design capabilities. The role involves managing client relationships, mentoring designers, and leading projects within multidisciplinary teams. The ideal candidate should possess strong skills in

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

As a Senior Service Designer, your role will include:. Senior Service Designer (12‑Month FTC). Researching and documenting current state services and experiences, and prototyping future state services.

A leading technology consulting firm in Greater London is seeking an experienced Senior Service Designer. The ideal candidate will have a strong background in service design and agile methodologies, as well as experience in the UK public sector. They will create service blueprints and lead design wo

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both

You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisat

With 3‑5 years of experience in service design, you’ll bring expertise in translating complex policy and organisational challenges into clear, user‑centred service experiences. You’ll lead service design activities from framing challenges and conducting user research to mapping end‑to‑en

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

We’re looking for a Senior Service Designer to lead service design strategy and direction across complex problem spaces within BBC Product Group teams. This role is suitable for service designers who lead through judgement, influence and care for outcomes, and who are motivated by improving how se

Mentoring and providing professional guidance to Service Designers, Junior Service Designers and Service Acceptance colleagues. You will collaborate closely with the Service Design & Transition Team, programme teams and a wide range of stakeholders to develop service design concepts and ensure succe

Guide Senior Service Designers in documenting workflows, system dependencies, and user interactions. Collaborate with the Principal Service Designer to integrate unit‑level opportunities into enterprise roadmaps. At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution

A world-leading organization is seeking a Service Designer for a 6-month remote contract, with up to 1 day per month onsite in London. The role involves reviewing end-to-end service journeys, managing service design projects, and engaging with stakeholders to ensure successful outcomes.

A leading digital consultancy is looking for a Senior / Lead Service Designer to join a UK government programme. This fully remote role will involve reimagining public services, leading design processes, and collaborating with cross-functional teams. Experience in service design and a strong communi

Previous experience as a Service Designer (at mid-weight level). This is an opportunity to learn from more experienced designers and grow your Service Design profile through a range of projects you’ll be supporting on. Mid-weight Service Designer, up to £55,000.

A leading management consulting firm is seeking multiple remote Service Designers to deliver innovative digital solutions for public sector clients.

Lead end‑to‑end service design across complex, AI‑enabled services spanning digital channels, assisted journeys and internal operations. Deep, hands‑on experience delivering service design across a broad range of complex initiatives, with exposure to multiple service contexts and domains. Re

A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley or Leeds. You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Service Designer who will own an end‑to‑end service strategy, lead design efforts from discovery through to execution, and coach other designers in their portfolio. As a Lead S

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We combine strategic thinking, customer-centric service design, and agile engineering practices to accele

A leading global technology firm in the UK is looking for a Lead Service Designer with over 8 years of experience in service design. Responsibilities include shaping strategy, supporting business growth, and advocating for service design.