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You will be able to think about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. Upskilling Development: Facilitate the upskilling and development of our colleagues,

Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus.

Proven experience as a service designer, ideally within complex environments such as public services or large organisations. As a Senior Service Experience Designer, you will collaborate closely with multidisciplinary teams to design and deliver user‑centred services that meet both user needs and

Producing service artefacts including service maps, blueprints, user journeys and operating models. Surfacing service pain points, risks and dependencies across people, process, technology and policy. Supporting the transition from insight and strategy into practical, deliverable service design.

Service Designer (Government) - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Strong understanding of user‑centred design, systems thinking, and service design methods.

Consultant/Senior Consultant – Service Designer. This is your chance to use design to change how services work — and make a real difference. Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a.

SC Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals onlyWe are seeking an experienced SC Cleared Ser

Initial 3-Month Contract - Hybrid Working Location: BirminghamHays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. About the RoleAs a Senior Service Designer,. This is an excitin

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

SC Cleared Service Designer - Central Government (Contract).

SC Cleared UCD Service Designer. SC Cleared UCD Service Designer. This role will focus on service design for.

A leading financial services company is seeking a Lead Service Designer to enhance customer experiences across channels. The role involves developing service strategies, leading cross-functional teams, and utilizing service design methodologies to improve customer satisfaction. Candidates should hav

This role is suitable for service designers who lead through judgement, influence and care for outcomes, and who are motivated by improving how services work for audiences and the people who deliver them. We’re looking for a Senior Service Designer to lead service design strategy and direction acr

A leading management consulting firm is seeking multiple remote Service Designers to deliver innovative digital solutions for public sector clients.

This is an opportunity to learn from more experienced designers and grow your Service Design profile through a range of projects you’ll be supporting on. As a mid-weight Service Designer, you’ll contribute to end-to-end design projects – from research and discovery to concept development and d

Mentoring and providing professional guidance to Service Designers, Junior Service Designers and Service Acceptance colleagues. As a Senior Service Designer, you will play a key role in shaping and delivering service design for a major programme within a high-profile and secure environment. You will

We’re recruiting for a leading UK tech consultancy who are hiring for a Service Designer to work on a public sector end-client project. Designing service blueprints that detail the service processes and interactions. Working in agile, multi-functional teams alongside interaction designers, content

A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley or Leeds. You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service

Deep, hands‑on experience delivering service design across a broad range of complex initiatives, with exposure to multiple service contexts and domains. Lead end‑to‑end service design across complex, AI‑enabled services spanning digital channels, assisted journeys and internal operations. Re

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. UX Designer / User Experience Designer / UI Designer - Government. You are a confident and curious designer with a strong track record of shaping and delivering us

Experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. Manage multidiscip

A leading IT consulting firm in the UK is hiring a Senior Service Designer to enhance service design and user research within a collaborative team. This entry-level role requires proven experience in service design, strong synthesis skills, and the ability to manage stakeholder relationships.

Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both

As a Lead Service Designer, you’ll bring 8+ years of experience designing human‑centred services that balance business value, technical feasibility, and user desirability. Champion and grow service design at NTT DATA UK – Advocate for the role of service and strategic design with clients and c

A leading media and entertainment brand is seeking a Lead Service Designer to own the design of customer journeys across sales and service experiences. The role includes leading teams, driving service design strategy, and improving service solutions. Ideal candidates will have experience in journey

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Service Designer who will own an end‑to‑end service strategy, lead design efforts from discovery through to execution, and coach other designers in their portfolio. As a Lead S

Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. This is a hands‑on role for someone who enjoys getting stuck in, shaping services end to end and working closely with smart, m

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

Service Designer / Senior Service Designers. Salary for the Service Designer roles. Description for the Service Designer.

Asa Service designer at TPXimpact, you will work on projects to map and communicate services clearly and creatively, generating and exploring solutions using a range of visual methods, and using service prototyping to test assumptions and hypotheses. Working as the service designer in multidisciplin

A leading media organisation in the United Kingdom seeks a Senior Service Designer to lead service design strategy across complex challenges. This position allows for shaping end-to-end solutions and raising the maturity of service design practice, while working in a dynamic, inclusive environment.

This role involves leading a team of service designers to drive innovative service solutions, ensuring they align with customer needs and business goals. A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys across digital experiences. The

A leading media and entertainment brand in the United Kingdom seeks a Lead Service Designer to create world-class customer journeys. This role entails leading the design of service models across sales and service experiences. The ideal candidate will have a proven record in service design and the ab

Mentoring and providing professional guidance to Service Designers, Junior Service Designers and Service Acceptance colleagues. As a Senior Service Designer, you will play a key role in shaping and delivering service design for a major programme within a high-profile and secure environment. You will

As Delivery Manager and Service Designer, you will lead the delivery of the platform, manage supplier relationships, oversee backend content operations, and support teams across government to use the platform effectively. It supports the professional development of delivery experts, facilitates know

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

Responsibilities include leading service design for public-sector services, developing service maps, and facilitating workshops. A leading consultancy in the UK seeks an experienced Service Designer for a 6-month contract to support a major digital transformation within central government.

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. SKILLS/EXPERIENCE OF THE SENIOR SERVICE DESIGNER. Work collaboratively with the Service Transition Team to ensure S

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. A strong portfolio demonstrating end‑to‑end s

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

A leading consulting firm in the UK is seeking a Senior Service Designer to enhance their user-centered design capabilities. The ideal candidate should possess strong skills in service design, agile methodologies, and a collaborative mindset. This position offers the opportunity to influence service

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. You will help shape and transition critical national services, working as part of a cross‑functio

Job title: Lead Service Designer. Strong hands‑on experience in discovery research, synthesis, systems mapping, and service blueprinting. A portfolio or case studies demonstrating practical application of service design to solve real business problems.

A leading telecommunications services company in the UK is looking for a Service Design Architect to shape service models for complex connectivity solutions. This role involves designing optimal service frameworks, leading service design in major bids, and building strong relationships with senior-l