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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). IT industry (IT support, cyber security, web designer, engineers and web developer). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years -

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). IT industry (IT support, cyber security, web designer, engineers and web developer). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years -

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). IT industry (IT support, cyber security, web designer, engineers and web developer). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years -

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). IT industry (IT support, cyber security, web designer, engineers and web developer). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years -

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). IT industry (IT support, cyber security, web designer, engineers and web developer). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years -

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). IT industry (IT support, cyber security, web designer, engineers and web developer). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). - Full training is provided and is conducted as local to you as possible. - Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us. - To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years - Have not been banned from driving in the last 4 years -

Junior Design Consultant (Revit) Hospitality Design Location: Bedfordshire - Hybrid ( flexible on location) Salary - £27,000£35,000 + Training + Progression Are you a Revit Specialist ready to take the next step in your design career? Do you love bringing technical precision to creative projects and want to see your work shaping real spaces in hotels, restaurants, hospitals and leisure environments? Were working with a fast-growing design-led business in the hospitality and commercial kitchen sector thats transitioning from AutoCAD to Revit. This is an exciting opportunity to help build their new digital design foundation , before progressing into a client-facing Design Consultant position. The business: Join a fast-growing design and project consultancy thats redefining how commercial culinary spaces are created. From Michelin-starred restaurants and boutique hotels to care homes, colleges, and stadium kitchens, the team delivers innovative, high-performance environments where design meets technical excellence. Youll be part of a collaborative, down-to-earth culture where ideas are valued, growth is encouraged, and humour is part of the day-to-day. The role: Youll begin by developing Revit templates, families, and libraries linking design models to project data and specifications. Over time, youll step into a broader consultancy role, working with clients, project managers, and contractors to bring complex hospitality spaces to life. Build and manage Revit libraries, templates, and families with embedded service data (gas, electric, water, ventilation). Convert AutoCAD drawings into structured Revit models. Support designers with accurate 2D and 3D layouts, schedules, and BIM data. Collaborate with project management and estimating teams to improve workflow efficiency. Contribute to the ongoing development of new digital design standards. The person: Degree educated in Architecture, Interior Design, Engineering or a related field Previous Revit experience gained in an internship or professional role Technically proficient in Autodesk Revit, including family creation and model management. Experience in hospitality, catering, or commercial kitchen design. Knowledge of AutoCAD and basic BIM principles. Ability to coach other team members on Revit ( SuperUser ) Strong attention to detail and pride in accuracy. Organised, self-motivated, and proactive in problem-solving. Enjoys learning and improving systems and processes. Understanding of equipment sequencing, service layouts, or BIM data management. Familiarity with SketchUp, Excel, or other 3D/technical design tools. What Youll Get Structured advanced training in Revit and hospitality design Clear career path to a client-facing Design Consultant role Hybrid working (office Mondays + training Wednesdays) Travel support if based further afield A creative, friendly, and collaborative team culture Why Apply If youre a Revit-savvy designer who enjoys both technical precision and creative design , this is the perfect place to grow. Youll help shape how a design business delivers its projects and gain the experience to progress into a fully-fledged consultant position. To apply please send your CV TPBN1_UKTJ