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What You'll Be Doing* Leading and delivering service design activities across discovery and delivery phases * Mapping and improving end-to-end services and user journeys* Working closely with product, policy, and technical teams Essential Experience* Strong, recent UK Government (GDS-aligned) experi

This is a high-impact role on a policy-backed programme where service design plays a critical role in shaping end-to-end user journeys, operating models and service outcomes. SC Cleared Service Designer - Contract. GDS-compliant digital services.

Service Designer within government or public sector. Lead end-to-end service design across complex digital services. Senior Service Designer (GDS) - Contract.

Working closely with service designers, researchers, developers and product teams, you'll help shape user journeys and design decisions from discovery through to live. Collaborate with service designers, researchers, developers and product teams within agile delivery teams. Service Designer (Interac

What we're looking for Experience working within a telecoms / connectivity / ISP environment Proven background as a Senior Service Designer, CX Designer, or Customer Journey Designer Strong experience designing operational and fulfilment journeys rather than purely UI/UX design Understanding

Strategic service design experience beyond individual service redesign. SC Cleared Service Designer - £550 to £600 per day - SC Clearance Required. Our client is undertaking a major transformation across its Product and Service Domain, including the development of six strategic service lines.

A true Service Designer who can own and shape service d. Designers, as well as Interaction Designers and Business Analysts. Proven experience as a Service Designer.

As a Senior Service Designer at TCS Interactive, you will be a key contributor within the product design organisation, responsible for shaping, delivering, and continuously improving end‑to‑end service experiences across complex digital and organisational ecosystems. Create and maintain high‑q

Working for a very high-growth, industry-leading digital business, the Lead Service Designer will lead end-to-end service design across digital journeys, contact centres and operational processes within a complex model involving millions of customers and thousands of partners. The Lead Service Desig

Contract Service Designer (GDS). Service Designer in GDS environments.

Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least 4-5 year

We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. Ability to work closely with user researchers, content designers, interaction designers, and developers. You'll collaborate closely with researchers, policy experts, intera

Service Designer - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Experience creating service blueprints, journey maps, and prototypes.

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design. My client are seeking an experienced and strategic Senior Ser

They collaborate with user researchers, content designers, UX designers and technical teams to make sense of complex problems and design holistic end to end services that work for users, organisations and the teams supporting them behind the scenes. This is a brilliant contract opportunity for an ex

As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. If you are not satisfied with the response you receive from the Department, you can contact the Civi

Key Responsibilities * Lead end-to-end service design across complex digital services * Map and improve user journeys, ensuring services meet user needs * Work collaboratively with multidisciplinary teams including product, research, and delivery * Apply GDS standards, playbooks, and service assessm

Senior Service Designer (GDS) - Contract Rate: £470 per day (Inside IR35) Location: London / Remote Start Date: 1 June 2026 Duration: 6 months Clearance: Must be eligible for BPSS Role Overview We are looking for an experienced Senior Service Designer to work on complex, user-centred services withi

The role involves strategic service design, stakeholder collaboration, and continuous improvement in service delivery. Motability Operations Ltd is seeking a CX Designer to lead the design of end-to-end customer experiences, ensuring seamless journeys across various channels and partners.

Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. Solid hands‑on experience in roles such as Senior or Lead Service designer or a related field, focusing on end‑to‑end customer experiences. A strong portfolio demonstrating end‑to‑

Proven expertise as a Senior Service Designer delivering complex, end-to-end service improvements. ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. Lead end-to-end service design

A leading consultancy firm in Greater London is seeking a systems-oriented thinker to join their Digital & Data team.This role emphasizes collaborative problem-solving across various sectors, using innovative methodologies.Candidates should be adaptable, have strong communication skills, and a curio

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

VML Enterprise Solutions is looking for a Senior Service Designer to enhance end-to-end customer experiences for a high-profile automotive client. This role involves designing and improving customer journeys, identifying operational inefficiencies, and collaborating with various teams to implement s

A leading global consultancy in the UK is seeking a Service Designer to join their Digital Excellence community. You will engage in the entire service design process, support clients in developing innovative products, and contribute to business growth through workshops and proposals.

We are seeking an experienced Service Designer to help shape and improve end-to-end services across the public sector. Create service design artefacts such as service blueprints, journey maps, concept models, and roadmaps to guide delivery teams and stakeholders. You will work closely with multidisc

We are seeking a User Experience Consultant who is comfortable working across the full user‑centred research and design process and who has a proven track record in Service Design. Using their skills, knowledge, and understanding of UX best practices and methodologies, the successful candidate wil

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Co‑create future service options with stakeholders; facilitate alignment and decision‑making. Choose

Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused tr

As a Service Designer, you’ll play a critical role in shaping how we approach service transformation – combining design craft with strategic thinking and a deep understanding of how real organisation work. To do this, we’re looking for a Service Designer who can bring clarity to complexity and

Were recruiting Service Designers across three exciting areas:. Youll work with policy, product, delivery, and operational teams to bring clarity, solve complex problems, and define what great service looks like-end to end. Its an opportunity to shape how services are designed across the organ

Lead Service Designer for Sky’s Digital Customer Experience team, responsible for designing world‑class customer journeys and service models across sales and service experiences. Work with design leadership to evolve service‑design methods, improve design operations, and drive adoption of AI��

Sanderson Government & Defence is seeking an experienced Senior Service Designer to work on complex, user‑centred services within a government context. You will lead service design activities, collaborating with various stakeholders to develop service concepts and ensure alignment with organisatio

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’re experienced in mapping service experiences and defining changes to meet user and business needs. You’r

Produce and maintain service design artefacts including service definitions, service models, service blueprints, catalogue offerings, service acceptance criteria and operational handover documentation. The role ensures that our services are fit for purpose, resilient, secure, cost‑effective and su

Bentley Whitaker Search and Selection is seeking multiple Service Designers to deliver digital solutions for public sector projects. The ideal candidate has over 2 years of experience in a Service Designer role and familiarity with Government Digital Standards (GDS).