Senior Product Business Analyst
hace 2 días
Hammersmith
Company Overview: Team Creation is a leading iGaming company dedicated to delivering innovative and exciting gaming experiences to players worldwide. We pride ourselves on our commitment to excellence, integrity, and customer satisfaction. Key Responsibilities: Product & Feature Management • Support the development of new gaming products and enhancement of existing product features, • Gather and document business and product requirements clearly for internal development teams, • Work closely with Designers, Developers and Studio teams throughout the product delivery lifecycle, • Ensure product requirements align with operational processes, player experience and business objectives, • Assist in feature planning, prioritisation and release coordination, • Conduct product analysis and provide recommendations to improve product performance and user experience, • Work closely with UI/UX Designers to communicate product and feature requirements clearly, • Review and provide feedback on game layouts, UI flows and overall player experience to ensure alignment with product requirements and operational standards, • Coordinate with design teams on promotional and in-game marketing materials, including banners, loading pages, lobby assets and promotional videos, • Ensure all creative assets are consistent with product objectives, branding guidelines and operational requirements, • Support end-to-end delivery by ensuring design outputs are approved and implemented accurately, • Produce product presentation materials and business documentation, including PowerPoint decks for Account Managers and stakeholders to explain new features, game mechanics, operational flows and product updates clearly and effectively QA & Product Validation • Perform QA testing and validation for new games, features and product enhancements, • Ensure product functionality, workflows and user experience meet defined requirements and quality standards p, • Identify, document and follow up on defects or operational issues, • Coordinate UAT processes with relevant stakeholders prior to release, • Support post-release monitoring and issue tracking where required Studio Operations Collaboration • Work closely with Studio Operations teams to ensure all gaming-related SOPs, operational workflows and studio requirements are properly implemented, • Coordinate with studio teams regarding gaming tables, tools, props, interfaces and operational setups, • Ensure product and operational expectations are aligned before launch or rollout, • Collaborate closely with studio teams to align game presentation, table setup and visual elements with operational expectations, • Assist in improving studio operational efficiency and process consistency Stakeholder & Cross-functional Collaboration • Act as a key liaison between Product, Design, Studio, Development and Operations teams throughout the production lifecycle, • Ensure requirements, timelines and deliverables are clearly communicated across departments, • Present product requirements, issues and recommendations clearly to both technical and non-technical stakeholders, • Support cross-functional collaboration to ensure smooth delivery and operational readiness Business & Operational Analysis • Analyse product and operational performance to identify trends, issues and improvement opportunities, • Support reporting, documentation and operational tracking processes, • Assist with competitor and market analysis within the iGaming industry, • Provide data-driven insights and recommendations to support decision-making, • Help maintain clear documentation for operational procedures and product requirements Requirements: Essential • 5+ years’ experience in Product Analysis, Business Analysis, Product Operations or a related role, • Experience within iGaming, live casino, gaming operations or digital product environments, • Strong understanding of product lifecycle management and operational delivery processes, • Strong experience producing product documentation and functional requirement specifications, • Hands-on experience with QA testing and validation processes, • Strong communication and stakeholder management skills, • Ability to coordinate effectively across Product, Studio, Design and Technical teams, • Highly organised with strong attention to detail, • Ability to work in a fast-paced operational environment Desirable • Experience working with live streaming or ca studio environments, • Understanding of studio operations, gaming tables and live gaming workflows, • Experience reviewing UI/UX designs, game layouts or promotional creative assets, • Familiarity with creative production workflows and marketing asset approval processes, • Understanding of player-facing design considerations within iGaming or live gaming environments, • Familiarity with Agile or Scrum methodologies, • Experience using Jira, Confluence or similar project management tools, • Knowledge of iGaming compliance or operational procedures, • Analytical skills with experience using reporting or BI tools We Offer: • Experience a dynamic and team-oriented work environment., • Opportunities for personal growth and learning., • An open, inclusive and supportive team where you will be valued, and your suggestions will be welcome., • 26 days paid holiday per year, in addition to local public holidays., • Competitive salary., • Risk Benefits such as pension, Life Assurance (4x annual salary), Private Medical Insurance., • Team Building activities., • Local discounts and more...!