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Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. Upskilling Development: Facilitate the upskilling and development of our colleagues,

Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that refl

Lead service design processes autonomously with minimal supervision; create service design artefacts such as current/future-state user journeys, personas, service concepts, service blueprints and other outputs. Get notified about new Service Designer jobs in United Kingdom. Senior Service Designer C

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

Technology, Information and Internet, Information Services, and Strategic Management Services. We are seeking a Senior Service Designer to join our team:. Service Design, Experience Strategy, Business Transformation, or Strategic Consulting.

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operation

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. A strong portfolio demonstrating end‑to‑end s

A leading IT consulting firm in the UK is hiring a Senior Service Designer to enhance service design and user research within a collaborative team. This entry-level role requires proven experience in service design, strong synthesis skills, and the ability to manage stakeholder relationships.

Create high quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints. Ճ Lessons, take care : Support the learning and development of less experienced and trainee Service designer within the team. Thrive working in an agile envi

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. You will help shape and transition critical national services, working as part of a cross‑functio

A reputable technology company in the UK seeks a skilled IT Service Designer to join their Digital Solutions team. The role involves leading the service design lifecycle for IT services, focusing on security and user experience. You will collaborate with various teams to ensure services align with b

Service Designer / Senior Service Designers. Description for the Service Designer. Experience for the Service Designer roles.

As a Lead Service Designer, you’ll bring 8+ years of experience designing human‑centred services that balance business value, technical feasibility, and user desirability. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑end serv

A government department in the UK is seeking a Senior Service Designer to lead design projects across multiple services. The successful candidate will be responsible for ensuring user needs are met and will collaborate with various teams to improve service delivery.

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters. We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis.

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Experience of working within highly‑regulated consumer services sector (Energy, Telco, Financial Services). You establ

Join our Business Banking team as a Senior Service Designer, where will be responsible for designing end-to-end service journeys that help users achieve their goals. To be successful as a Senior Service Designer, you should have:. Be accountable for producing and maintaining service blueprints, cust

Desirable capability includes thought leadership in service design, experience working in full service digital agencies, and a confident understanding of Agile delivery. If you are a User Research and Service Design Lead who can bring structure, creativity and clarity to high profile government serv

As a Service Designer at Triad you will play a significant role in our client assignments, designing end‑to‑end services that align user needs, business goals and technology capabilities to create seamless, impactful experiences. Proven experience in Service Design with a strong portfolio of end

A leading Governing body in the UK is seeking a Digital Service Designer to drive service design initiatives. You will develop propositions that align with policy intentions, prototype services, and conduct usability testing.

Map current service journeys and design service blueprints for new and/or improved services or processes across multiple channels. Line manage, coach and mentor Service Designers – providing them with guidance, support, constructive feedback and design direction. You’ll lead service designers th

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

A leading financial institution is seeking a Senior Service Designer to create comprehensive service journeys, enhancing user engagement across digital and offline channels.

Senior Service Designer, CAPACITY. Lead and deliver place‑based change work at Capacity, focusing on the Fundamental Voices programme and growing service design practice across a portfolio of projects. Combine hands‑on service design practice with design leadership.

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. You will design interventions that create a cohesive and branded experience, even when services are delivered by

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

User‑Centred Service Design - Design and prototype end‑to‑end services, ensuring usability, accessibility, and efficiency. Proven experience in Service Design, with a strong portfolio of successful end‑to‑end service improvements. Do you want to be part of a team winning some of the most e

A leading technology innovation firm in Greater London is seeking an experienced Senior Service Designer to deliver high-profile digital products for major companies and public sector organizations. Ideal candidates should have a strong background in service design and agile methodologies.

Plan and manage service design activities for services with complex user journeys and challenging needs. A Senior Service Designer is responsible for partnering with a wide range of stakeholders to deliver design solutions that meet both user and organisational needs within an agile environment. The

Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a. Lead end-to-end service design projects with visible, lasting impact. Use journey mapping, blueprints & prototyping to create smarter services.

A healthcare service provider in Greater London is seeking a Service Designer to enhance its service offerings. The role focuses on designing and implementing end-to-end services that ensure value for patients and customers while promoting continuous improvement.

Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. We’re looking for an experienced Service Designer to shape customer experiences across channels. Solid hands‑on experience in roles such as Senior or Lead Service designer or a related f

A global consumer organization in Greater London is seeking a Service Designer to enhance user experience through innovative service design. You will work collaboratively with cross-functional teams to create compelling services impacting millions. Candidates should have experience in Service Design

Strong experience as a Service Designer. You’ll help design services for users who are digitally or financially excluded, including people who are unbanked, don’t use cards, can’t access online services, or distrust financial institutions. Produce practical, inclusive service concepts.

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Senior Service Designers at Made Tech are expert practitioners who specialise in understandin

Mentor and provide professional direction to Service Designers, Junior Service Designers and Service Acceptance colleagues. I am seeking a Senior Service Designer to play a key role within a national digital, data and technology function supporting a high‑profile, mission‑critical programme. Ena

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Service Designer who will own an end‑to‑end service strategy, lead design efforts from discovery through to execution, and coach other designers in their portfolio. As a Lead S

You’ll lead service design activities from framing challenges and conducting user research to mapping end‑to‑end journeys and developing holistic service models that meet both user needs and government objectives. With 3‑5 years of experience in service design, you’ll bring expertise in tr

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

Join our Business Banking team as a Senior Service Designer, where will be responsible for designing end-to-end service journeys that help users achieve their goals. Be accountable for producing and maintaining service blueprints, customer journey maps and service prototypes. Creation of design asse