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Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner to implement stra

You will be able to think about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice.

You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs a

SC Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals onlyWe are seeking an experienced SC Cleared Ser

A leading banking institution in Greater London seeks a Senior Service Designer to design end-to-end service journeys for users. The role involves creating intuitive interfaces and service prototypes while collaborating with various teams to ensure a seamless user experience across digital and offli

SC Cleared Service Designer - Central Government (Contract).

Previous experience as a Service Designer (at mid-weight level). Mid-weight Service Designer, up to £55,000. This is an opportunity to learn from more experienced designers and grow your Service Design profile through a range of projects you’ll be supporting on.

A leading UK tech consultancy is seeking a Service Designer to work on public sector projects. This role involves conducting user research, mapping customer journeys, and designing service blueprints. The role presents a unique opportunity for those passionate about service design in the public sect

A government agency in the UK is seeking an experienced Senior Interaction Designer to contribute to significant digital services aiming to improve the quality of services for citizens.

A leading mobility solutions firm is seeking a Junior Service Designer for a contract role in London. Critical responsibilities include synthesizing research data and creating service design artifacts. The emphasis will be on providing support for EV services and market expansion projects.

Articulate service goals and direction using artefacts such as service maps, service blueprints, and value propositions. Senior Service Designer (Consulting). Extensive experience designing services end-to-end and improving underperforming services.

We need a Contractor to join us as a Service Designer to provide support across two concurrent projects focused on EV services and EU market expansion. Junior Service Designer - Contract. Support the creation of service design artefacts including journey maps, personas, and service blueprints.

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to-end services. Ensure all services and platforms meet with Government Design Services standards, and follow relevant government functional standards and other related requirements

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys and service models in a hybrid work environment. The successful candidate will lead service design strategies, collaborate with cross-functional teams, and drive impactful design outcomes across d

You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisat

A leading banking institution is seeking a highly motivated Senior Service Designer for a 12-month fixed-term contract in London. The role involves leading seamless digital experiences for customers, fostering the practice of service design within the group, and collaborating closely with product te

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products and services.

We’re recruiting for a leading UK tech consultancy who are hiring for a Service Designer to work on a public sector end-client project. Working in agile, multi-functional teams alongside interaction designers, content designers, user researchers and wider product and engineering teams. No job desc

A leading consulting firm is seeking an experienced Senior Service Designer to join a Central Gov Discovery project. The role involves journey mapping, ideation workshops, and service prototypes.

Candidates should have a strong track record in service design, exemplary skills in journey mapping and service blueprinting, and the ability to work with cross-functional teams to drive customer-centered outcomes. A leading media and entertainment company in the UK is seeking a Lead Service Designe

A national health service in the UK is looking for two Senior Service Designers to work on MyCare. The role focuses on user‑centred design processes, ensuring inclusive service delivery while collaborating with cross-functional teams. Candidates should have proven service design experience and a s

A digital transformation consultancy based in Greater London seeks a Service Designer to join their multidisciplinary team. The candidate will design and deliver innovative digital products and services, focusing on user-centred design and collaboration with various stakeholders.

We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.

The TCX Service Designer is accountable for designing high-quality, end-to-end service experiences that support priority lifecycle journeys, propositions, and transformation initiatives. Delivering service design within customer experience, lifecycle, or product-led teams. Designing and mapping end-

You’ll join our growing Experience Design Team, reporting to the Head of Experience Design and collaborating with graphic designers, user researchers, and service designers. Interaction Designer - MI5 The Security Service - HEO. As an Interaction Designer at MI5, you’ll design intuitive, user-fr

We're looking for a highly experienced and passionate Senior UX Service Designer to join our dedicated team, focused on transforming critical public services. Provide guidance and mentorship to junior UX/Service Designers and advocate for service design principles across the organization. Proven exp

We’re looking for a Service Designer to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’re experienced in mapping service experiences and defining changes to meet user and business needs. You’r

Lead end‑to‑end service design across complex, AI‑enabled services spanning digital channels, assisted journeys and internal operations. Deep, hands‑on experience delivering service design across a broad range of complex initiatives, with exposure to multiple service contexts and domains. Re

At CGI, our Service Designers play a vital role in shaping end-to-end services that improve how complex systems are designed, assured, and delivered. You should have experience working as a Service Designer within complex environments, with the ability to balance user needs, organisational goals, an

UX Designer / User Experience Designer / UI Designer - Government. As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. Sign in to set job alerts for “Service Designer” roles.

A leading IT consultancy in the United Kingdom is actively seeking a skilled Service Designer to enhance digital delivery via user-centered design methods. This role will contribute significantly towards achieving high service design standards, ensuring accessibility and inclusivity throughout the p

Designing service blueprints that detail the service processes and interactions. Working in agile, multi-functional teams alongside interaction designers, content designers, user researchers and wider product and engineering teams. We’re recruiting for a leading UK tech consultancy who are hiring

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

A leading media and entertainment brand in the UK is looking for a Lead Service Designer to shape world-class customer journeys and service models. This hybrid role involves leading service design across Agile teams, collaborating with cross-functional leaders, and evolving service design methods. T

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Lead Service Designer – Role Overview. Experience of working within highly‑regulated consumer services sector (Energ

If you are a User Research and Service Design Lead who can bring structure, creativity and clarity to high profile government services, Ncounter would like to hear from you. Join to apply for the Service Designer role at Covenant Partners Realty. Desirable capability includes thought leadership in s

A leading financial services group in the UK seeks a Senior Experience Designer to shape exceptional customer and colleague experiences across various touchpoints. The role involves designing end-to-end service experiences, conducting user research, and collaborating with teams to create innovative

A leading automotive organization in London seeks a Senior Service Designer to shape AI-enabled services. Ideal candidates will have experience in service design within complex environments and a strong commitment to inclusive design.

As a service designer you’d be responsible for crafting the complete end-to-end experience of a service. Service designers possess deep knowledge of design principles and systems, with a strong focus on both digital and offline channels. Work closely with multidisciplinary teams—including Intera

Senior Service Designer, CAPACITY. Lead and deliver place‑based change work at Capacity, focusing on the Fundamental Voices programme and growing service design practice across a portfolio of projects. Combine hands‑on service design practice with design leadership.

As a Lead Service Designer your key area of responsibility will be owning an end‑to‑end service strategy, leading design efforts from discovery through to execution, and coaching other designers in their portfolio. We are always looking for amazing talent who can contribute to our growth and del

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers

A leading digital consultancy is looking for a Senior / Lead Service Designer to join a UK government programme. This fully remote role will involve reimagining public services, leading design processes, and collaborating with cross-functional teams. Experience in service design and a strong communi

A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley or Leeds. You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service