The Master Akmol Hussain Trust is a charitable organisation .Guided by the values of compassion, integrity, and service, the Trust strives to make a lasting, positive difference in the lives of those most in need. We are now seeking a passionate, organised, and forward-thinking Charitable Organisation Manager to lead the day-to-day operations, manage key projects, and help shape the future of our growing charity. Key Responsibilities • Oversee the Trust’s operations, ensuring efficient management of all programmes and initiatives., • Develop and implement strategic plans in alignment with the Trust’s mission and objectives., • Manage fundraising campaigns, donor relations, and grant applications to ensure sustainable growth., • Maintain compliance with all charity regulations, reporting, and governance standards., • Coordinate volunteer activities and community outreach programmes., • Prepare and manage budgets, financial reports, and funding proposals., • Work closely with trustees, partners, and beneficiaries to deliver impactful outcomes., • Promote the Trust’s work through effective communication, marketing, and public relations. Essential: • Proven experience in charity management, non-profit leadership, or a related field., • Strong organisational and administrative skills., • Excellent communication and interpersonal abilities., • Ability to manage budgets, fundraising activities, and compliance requirements., • A proactive, compassionate leader committed to social impact. Desirable: • Understanding of charity law and governance., • Relevant qualification in management, charity administration, or community development. Hours: 37.5 (Full Time) How to Apply Please send your CV and a cover letter outlining your relevant experience and motivation
Noisy Oyster is a new exciting concept from the team behind Firebird restaurant, serving fish and seafood alongside simple, seasonal vegetable-based dishes with cocktails and wines in a relaxed and approachable atmosphere. We are an independent women-led business, working with local and sustainable suppliers and fresh ingredients, committed to creating a supportive and professional environment for our team. We are looking for a friendly, energetic and professional Floor Supervisor to join our team and help us deliver warm, attentive service that matches the quality of our food and drinks. The ideal candidate: • Charismatic, energetic and with great communication skills, • Possesses a 'can-do' attitude, positive and outgoing, • Professional and able to build guest rapport, • Experience in a similar supervisory role is required
Honest Greens is an innovative and rapidly growing restaurant brand with a clear mission: to improve society through real food. We believe that eating healthy should be simple, accessible, and delicious. That’s why we create dining experiences that combine flavor, health, and sustainability — integrating technology and new trends to help people take care of themselves and live better. We’re here to change the rules of the industry. We’re committed to real, healthy, and tasty food — and to authentic people who want to grow and contribute in a dynamic and purpose-driven environment. If you’re looking for a place where you can be yourself, learn every day, and work as part of a team, Honest Greens is the place for you! We’re looking for a Shift Supervisor for our new opening in London. Your Mission: As a Front of House Shift Supervisor, you’ll be responsible for coordinating the front-of-house team (waiters and hosts) during shifts, ensuring exceptional service and a memorable guest experience. You’ll lead restaurant floor operations, solve issues in real time, and ensure that Honest Greens standards are met at all times. Responsibilities: • Coordinate and supervise the front-of-house team during shifts., • Ensure service quality and customer satisfaction., • Handle incidents and resolve problems quickly and effectively., • Organize and prioritize tasks to maintain smooth service flow., • Ensure compliance with operational procedures and hospitality standards., • Support the training and onboarding of new team members., • Collaborate with the kitchen and barista teams to optimize coordination and service timing., • Participate in opening or closing the restaurant, depending on the shift. What We’re Looking For: • Minimum 1 year of experience in hospitality, preferably in supervisory or team leadership roles., • Schedule flexibility to work rotating shifts (Monday to Sunday, including bank holidays)., • Proven experience supervising front-of-house teams during full shifts, ensuring service quality., • Ability to resolve issues in real time and maintain service flow. We’ll Also Value: • Experience in high-volume restaurants or organized chains., • Studies in hospitality, restaurant management, or leadership., • Strong leadership, communication, organizational, and team motivation skills., • Experience in opening/closing restaurants, training teams, and managing front-of-house KPIs. What We Offer: • Join a fast-growing company leading the healthy food revolution., • An inclusive, dynamic, and sustainability-driven work environment., • Professional development and continuous training opportunities., • Active participation in a project with a positive impact on the community and the planet. Benefits: • Meal included during your shift., • 50% discount in HG in your free time., • Internal growth opportunities., • Ongoing training.
We are looking to recruit a brilliant and experienced Floor Supervisor to join our amazing team at Darjeeling Express. You'll play a key role in leading front-of-house operations, ensuring every guest has a warm and memorable experience. The ideal candidate will have excellent communication skills, strong leadership qualities, and a hands-on approach to service. You’ll oversee daily floor operations, support and motivate the team, and ensure service runs smoothly and professionally. You’ll handle guest feedback with care, maintain high standards of presentation and hygiene, and assist management with training and scheduling. We’re looking for someone with at least a few years of supervisory experience, a genuine passion for hospitality, great people skills, and the ability to stay calm and organised during busy service. We are a busy restaurant - this role is not foe everyone.
About Us: Bar Beach Grill is a dining destination offering guests a blend of high-quality cuisine, exceptional service, and a welcoming atmosphere. Our menu features fresh seafood, expertly grilled dishes, and handcrafted cocktails, all designed to showcase the best of coastal dining. We are committed to excellence in hospitality and creating memorable experiences for every guest. Behind the scenes, we foster a professional, supportive, and team-oriented workplace where employees are valued and given the opportunity, to grow. At Bar Beach Grill, we believe that great service begins with a great team. Job Title: Restaurant Supervisor Overview: As a Restaurant Supervisor, you play a key role in creating a warm, welcoming, and seamless dining experience for every guest. You’ll support the restaurant team by guiding daily operations, ensuring service runs smoothly, and fostering an environment where both staff and guests feel valued. Key Responsibilities: • Oversee daily restaurant operations to ensure high standards of food quality, service, and cleanliness., • Support and motivate team members, helping them perform at their best through guidance, feedback, and hands-on leadership., • Handle guest inquiries, feedback, or complaints with empathy and professionalism, turning challenges into positive experiences., • Work closely with the kitchen and front-of-house teams to maintain smooth communication and timely service., • Monitor stock levels, order supplies as needed, and assist in managing costs without compromising quality., • Help train new staff members, reinforcing the restaurant’s values and commitment to excellent service., • Ensure health, safety, and hygiene standards are always met and maintained., • Assist with scheduling, daily reports, and other administrative duties as required. What We’re Looking For: A friendly, hands-on leader who thrives in a fast-paced environment and takes pride in creating memorable guest experiences. Required Skills: • Strong leadership, communication, and problem-solving abilities, • Experience in hospitality supervision or senior service roles, • Organized, detail-oriented, and committed to service excellence, • Knowledge of food safety and restaurant operations Preferred Skills: • Atleast 1 year of experience in a supervisory or senior service role in hospitality, • Experience in training and motivating staff, • Knowledge of inventory control and cost management, • Background in hospitality management or related field, • Familiarity with wine, cocktails, and beverage service Why Join Us: You’ll be part of a supportive team that values collaboration, growth, and authenticity. As a Restaurant Supervisor, you’ll not only help the business run efficiently but also shape the energy and culture that make every shift enjoyable — for guests and staff alike. What We Offer: • Competitive hourly wage (£15 - open to discussions), • Flexible shift patterns., • Employee discounts on food and drinks., • Training and development opportunities. If you’re passionate about hospitality and ready to be part of an energetic team in a lively setting, we’d love to hear from you!
About Us: Crudo Restaurants and Tiny Wine Bar are a small, growing group of London venues built on fresh food, quality drinks, and Latin American hospitality. We operate three distinct sites — Crudo Covent Garden, Crudo Shoreditch, and Tiny Wine Bar in Fitzrovia. Each location has its own personality: Covent Garden is fast-paced and refined, Shoreditch is our smallest site serving quick weekday lunches and relaxed evening diners, and Tiny Wine Bar focuses on small-producer wines and Latin American-inspired tapas in an intimate setting. Job Description: As the Group General Manager at Crudo, you are responsible for the overall performance and success of our three London sites. You will oversee day-to-day operations, ensuring that each site runs efficiently, maintains high standards, and delivers exceptional guest experiences. Acting as the key link between site managers and the directors, you will take ownership of financial performance, staff management, and operational excellence across the group. This is a hands-on role, where you will be present during peak services each week at all sites, leading by example and supporting your teams while also focusing on the bigger picture of profitability, standards, and growth. Responsibilities: Staff Management • Lead and mentor Assistant Managers, Supervisors, and Head Waiters across the group., • Support recruitment, onboarding, training, and performance management., • Ensure smooth and consistent daily operations across all venues., • Develop and implement group-wide strategies to increase sales and profitability., • Oversee financial operations across all sites, including P&L management, payroll, supplier payments, and cost control., • Maintain high standards of food, drinks, and service in every location., • Ensure every site consistently delivers exceptional guest experiences., • Work closely with the directors and Head of Customer Experience to deliver local and group-wide promotions., • Ensure all sites comply with health & safety, hygiene, licensing, and company policies. Key Responsibilities Highlighted: Progression to Group Operations Manager: To progress to Group Operations Manager, the Group GM should demonstrate the ability to scale their leadership beyond daily operations and take on a more strategic, growth-oriented role. This includes designing and implementing group-wide systems, driving innovation in customer experience, and contributing directly to expansion projects. Success in this role will position them as the operational lead for the company’s future development.
Join Remoli Group as a Front of House Supervisor Pasta Remoli Westfield in Stratford is on the lookout for a Front of House Supervisor with at least four months of experience. As a fast-service restaurant, we need someone who can engage in service while efficiently overseeing the floor and staff. Perks include: • Early closing times (21:30 daily, 18:30 on Sundays), • 50% discount on food and drinks, • Complimentary meals during shifts, • 25% discount for friends and family Post code E20 1GP
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. The Slaughtered Lamb is a one of a kind venue, an iconic pub and music venue situated over two floors. Well know for its outstanding service and classic but creative gastro food menu, the Slaughtered Lamb is one of the Citys most loved kept secrets. This is a 7 day music venue that comes to life in the evenings providing the very best in night entertainment, with an extensive craft beer range and delicious cocktails makes the Slaughtered Lamb a great venue to visit. Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience? What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: Competitive rate per hour + tronc Be part of a brand new opening Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants Team trips, regular incentives and socials – a fun, family atmosphere Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) to support you across those tough times Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Are you passionate about real food and looking for a stable job where you can be yourself? At Honest Greens, we believe that eating healthy can be fun and delicious. We combine tradition and technology, and we cook with love. If you’re a lover of fresh, locally sourced ingredients and you enjoy learning every day, this is the place for you. We’re more than just a restaurant — we’re an experience! 🌍💚 We are looking for a highly motivated, hands-on General Manager to lead one of our restaurants. The ideal candidate is a people-focused leader, operational expert, and problem-solver with a proven track record of managing high-volume restaurants and delivering outstanding customer experiences. You’ll thrive in a fast-paced, service driven environment where no two days are the same — and you’ll play a key role in building, developing, and inspiring the teams that bring our brand to life every day. What you’ll do: • Lead and manage all daily restaurant operations., • Organize schedules and shifts to ensure great service flow., • Handle admin tasks (hiring, onboarding, uniforms, training, etc.)., • Manage sales, cash reconciliation, POS systems, and issue resolution., • Maintain top quality and guest satisfaction standards., • Monitor KPIs and identify opportunities to improve., • Ensure health, safety, and food compliance at all times., • Build a strong, motivated, and happy team that lives our Honest Greens values. 🎯 What we’re looking for: • 3+ years of experience managing high-volume restaurants or hospitality operations., • Strong leadership and people management skills., • Experience with budgets, KPIs, and P&L., • Knowledge of food safety and compliance standards., • Familiarity with operational tools (POS, Quicksight, Notion, etc.)., • Excellent communication in English (Spanish is a plus)., • Passion for hospitality, people development, and great food! Benefits: 💸Attractive wage 🍍Free daily food in our restaurants 🥑50% discount in our restaurants 🎟️ Awesome corporate events 🚀 Internal growth opportunities 🌍 International, open-minded and unique team
The Duke of York is searching for a talented Assistant Manager bursting with personality and charisma for our team. Your Role: As our Assistant Manager, you’ll support the General Manager take the reins and run the show! Together with full ownership of the venue, your business savvy and commercial acumen will shine. You’ll inspire and develop your team, ensuring exceptional service and unforgettable experiences for our guests. What We’re Looking For: A bold leader who wears their heart on their sleeve Someone cool under pressure who can manage with ease A team player who leaves their ego at the door - it's all about the people Minimum 2 years' experience in a management position overseeing a team Excellent communication and customer service skills A passion for community engagement and a flair for fun! What’s in it for You? Up to £35k p/a + bonus scheme Opportunities for training and career progression Discounts across all our venues Fun annual team trips and regular socials 28 days of holiday to recharge Get your birthday off—on us! Access to your wages anytime through Wagestream Join our awesome referral scheme—earn up to £1000 for successful referrals! If you're ready to step into a role where you can make strategic decisions and create a fun, family atmosphere, then we want to hear from you! Let’s meet up, show you around, and explore the exciting possibilities together!
Experience something different with Urban Pubs and Bars. I am looking for an amazing Bar Supervisor or AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at our iconic Nest in Bishopsgate If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression, • Meals on duty, • Full menu/ wine/ barista training, • Company trips & incentives, • Tips & Service charge, • Staff Parties & Events
At Honi Poke, our supervisors are energising the team, delighting our guests, and ensuring we serve fresh, feel-good food every day. As a Supervisor you’ll be accountable for the business performance of your shop. Core Responsibilities: • Help to build a profit plan that keeps People, Hospitality, and Quality front and centre., • Help to manage controllable costs like labour and waste to hit targets., • Use KPIs to drive shop performance through regular review and team development., • Work closely with your General manager and Area Manager to continuously improve performance., • Help to oversee stock control and inventory management to ensure availability and minimise waste. This is You: • A confident communicator who leads with honesty and energy., • Detail-focused, spotting the small stuff that makes a big impact., • Comfortable working across all roles, from mise en place to leadership., • A true team leader who brings people together and earns their trust., • Passionate about food, service, and creating a great place to work., • Entrepreneurial, solutions-driven, customer-obsessed, and calm under pressure., • Always listening, learning, and helping others grow. If you’re reading this and thinking, “This is me”, we’d love to hear from you. Get in touch and let’s talk!
We are now looking for an experienced and enthusiastic Floor Supervisor to join our amazing team in the Bars at Sky Garden As a Supervisor, you would be experienced running your own section in a busy restaurant or bar/ overseeing the FOH team. The successful supervisor would be working within a large team of talented front of house staff including runners, baristas, and cocktail bartenders You would deliver slick, smart and professional food service with added personality and flair at all times, ensuring every one of our guests has an experience to remember! Suitable candidates must have experience as a Supervisor in similar quality led, high volume, fast paced environments and be used to dealing with high volumes of guests. WHAT YOU NEED The ideal person would have worked in a busy, fast paced environment. A charming and engaging personality, one that can build great relationships with the team and guests alike. BENEFITS & YOUR CAREER AHEAD Brilliant employee recognition programs, incentives and rewards. 40% Food and Beverage discount across the group. Further Training & Career Development - with prospects across our expanding business.
Salary: £42,500 + generous tronc share 48 hours contract Schedule: Full-time | Open 7 days (Breakfast, Lunch & Dinner; Sunday Lunch & Dinner only) We’re looking for an experienced Floor Manager to join our dynamic team at a high-volume, premium British restaurant serving over 300 covers daily. Situated in a prime location, we pride ourselves on delivering exceptional service, quality, and atmosphere — every day of the week. With exciting plans to expand internationally to Dubai next year, this is a fantastic opportunity to grow with an ambitious and respected brand. What We’re Looking For Proven experience in fine dining or a high-end, high-volume establishment Strong leadership and supervisory skills — able to motivate and manage a large team A natural host who loves to engage with guests and build lasting relationships Excellent attention to detail with the ability to uphold premium service standards Passion for hospitality and the drive to deliver excellence under pressure What We Offer Competitive salary of £42,500 + excess tronc Supportive management team and structured training
We're Hiring: Full-Time Bar Supervisor at Camino Victoria! Camino Victoria is growing, and we’re on the lookout for one enthusiastic, service-driven full-time Bar supervisor to join our passionate front-of-house team! • Location: 68 Victoria St, London SW1E 6SQ , London., • Position: Full-Time, • Pay rate: £15 to £18 service included., • Start Date: ASAP. About Us: At Camino, we bring the vibrant flavours, energy, and warmth of Spain to our guests. Our Victoria location is buzzing with locals, commuters, and visitors looking for authentic tapas, great wines, and genuine hospitality. We pride ourselves on creating memorable dining experiences in a lively and welcoming atmosphere. What You’ll Be Doing: • Delivering friendly, efficient, and high-quality service, • Maintaining a clean and well-organised bar, • Helping with invoices and orders, • Managing stock volumes, • Working closely with the team to keep energy high and service smooth, • Bringing positive vibes, professionalism, and passion every shift What We’re Looking For: • Previous experience in a fast-paced restaurant or hospitality environment, • Excellent communication skills and a team-player attitude, • A real passion for food, drink, and creating great guest experiences, • Available from Monday to Saturday. Sunday closed., • Right to work in the UK What We Offer: • Competitive pay + tips, • Staff meals on shift, • Great team culture and supportive management, • Opportunities to grow within the Camino group, • Staff discounts across all Camino locations, • Staff trips to Spain! Ready to join our Camino familia? Apply now on JobToday ¡Hasta pronto!
We’re on the hunt for experienced Supervisors to join our teams. Open from late morning to late evening, offering a dining menu to suit all occasions with dishes such as our infamous Burgers, delightful small plates and our tasty Traditional Pub Food. Behind the bar our experienced team mix up some of London’s best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What’s in it for me: Competitive hourly rate + tronc Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme – earn up to £1,000 per successful referral Access to Stream to draw wages as needed Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
Floor Manager - Brigadiers Salary - Up to £40,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Floor Manager, who is a confident, hands-on and pro-active leader. You'll be working closely with the managers to lead a large FOH team, so will need to be able communicate effectively and inspire the highest standards of service and operations. The Successful Floor Manager will have: Prior experience as a Floor Manager or Restaurant Supervisor within a high-quality restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;
About the job The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager, you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management, we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving Discussed at venue Department: Purchasing Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Assistant Manager – Greek Street Live, Soho, London Location: Soho, London, W1 Salary: Competitive, dependent on experience + performance bonus Hours: Full-time, focusing heavily on evening and late-night shifts Are you an operational wizard with a passion for world-class hospitality, live music, and the electric buzz of Soho nightlife? Greek Street Live has become a cornerstone of Soho's vibrant culture, renowned as a live music institution featuring world-class artists and bands operating as a dynamic, high-volume, wet-led venue. We are currently seeking an experienced and dedicated Assistant Manager to help lead our talented team. This role is perfect for a resilient leader who thrives under pressure and excels at managing complex operations where high-volume bar service meets premium dining. The Venue: A Soho Institution in the making Greek Street Live is a venue of two halves: by early evening, we host a popular and growing restaurant service, catering to discerning diners with pre-theatre menus, exquisite à la carte options, and set dining experiences. As the evening progresses, we transition into a buzzing, late-night hub where world-class live music takes centre stage and our bar becomes a high-volume, wet-led party bar. Your challenge will be ensuring excellence across both dimensions. The Role: Assistant Manager Reporting directly to the General Manager, the Assistant Manager is the operational driving force of the venue during all service hours, with a specific focus on managing the demanding evening and late-night trade. Key Responsibilities & Job Description 1. Operational Leadership & Management (Late Night Focus) • High-Volume Bar Management: Lead the floor and bar teams during peak evening hours, ensuring seamless and rapid drink service in a wet-led environment., • Licensing & Compliance: Ensure strict adherence to licensing laws, health & safety regulations, and security protocols during all late-night operations and closing procedures., • Venue Security: Manage door staff and security to maintain a safe, inclusive, and world-class atmosphere for all guests and performers., • Closing Procedures: Oversee all end-of-night duties, including end-of-shift reporting, secure lock-up, and preparing the venue for the following day. 2. Restaurant & Service Excellence • Dining Service Oversight: Supervise the restaurant team during busy service times (especially pre-theatre and evening dining), ensuring high standards for food quality, timing, and service., • Kitchen Liaison: Act as the primary link between the front-of-house and kitchen teams to ensure efficient delivery of pre-theatre and à la carte menus., • Guest Experience: Proactively manage guest feedback and resolve issues on the spot, ensuring every customer—whether they're here for dinner, a set menu, or late-night cocktails—receives a brilliant experience. 3. People Management • Team Development: Lead, motivate, and train FOH staff, providing continuous coaching and support to build a high-performing and engaged team., • Scheduling: Assist the GM in creating efficient staff rotas, managing holidays, and controlling labour costs., • Recruitment: Assist in the recruitment and onboarding of new FOH talent. The Ideal Candidate • Proven experience (2+ years) in an Assistant Management or Supervisory role within a high-volume, late-night licensed venues in London., • Demonstrable experience managing both wet-led operations and a successful dining service simultaneously., • Exceptional organizational skills, with the ability to switch between restaurant operations and live music/bar service effortlessly., • A current Personal Licence Holder or a willingness to obtain one immediately., • Financial acumen, with experience controlling stock, managing costs, and handling cash procedures., • A true passion for hospitality, live music, and maintaining the highest standards of service and energy. Perks of the Job • Monthly bonus., • 28 days paid holiday per year., • 50% off visits to our venues., • Complimentary membership to our sister venue the iconic Gerry’s Club., • Full paid training and development provided., • Be at the heart of London’s West End and the Soho theatre scene., • A vibrant, fast-paced, and highly rewarding working environment., • Opportunity for genuine career progression within an independent, established institution.
Exciting new opportunity with a major catering operator at The Excel Exhibition Centre London E16. Due to a development in the business, we’re looking for a new Supervisor. Highly competitive rates of pay and benefits on offer with flexible working hours available. Position available immediately. If you’re seriously interested in the role, in the 1st instance get in touch and send your CV with contact details. About us Legacy Koncepts is a collection of unique operations focused on serving customers great food and drink at the Excel Centre London E16. Chozen founded in 2004 is a fresh fast Asian led food outlet. The double unit site located in the boulevard at Excel serves a wide range of hot and cold Asian Food. The business has developed outside the centre and can be found in over 25 locations throughout the UK. Wrapid is a Hot Wrap led business that provides a range of great wraps ready to go alongside a range of sandwiches and Lavazza coffee. Orzo’s Deli situated at the West entrance offers a range of hot and cold Italian food including Pasta Pizza and freshly made deli sandwiches. All the sauces and pasta are made on site to our own recipes. Supervisor – Excel Exhibition Centre Outlets Could you shine as Chozen Excel’s next Supervisor? We are looking for an energetic, and flexible individual to work with us in our thriving fast-food outlets here at the Excel Exhibition Centre. You will be required to work a minimum of 25 hours per week / 100 hours per 4-week period on an adjustable shift pattern to suit the dynamic nature of events at Excel. You must be highly organised and able to lead by example, a dedicated team that will be looking to you for direction and motivation. You will be expected to work efficiently prioritising your workload and always showing initiative. What We’ll Give • £13.50 per hour, review in 6 months., • Minimum 100 hours per 4-week period, more in busy periods, • Based at Excel London, • Company Benefits include an hourly performance and time keeping bonuses of up to £1.50 per hour after you have successfully completed your 3-month probation period., • Access to a wide range of programs to train and develop you., • Pension contribution Role Description This is a part-time plus role for a supervisor located in the Excel Centre London. As supervisor, you will oversee daily operations, manage, but more importantly, lead a team of staff, ensure compliance with company policies and food safety, and coordinate team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organizational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications Who you are: Our Ideal Supervisor will • Be passionate about exceptional customer service., • Have previous Quick Serve Restaurant experience in a similar role., • Have experience supervising teams., • Self-motivated and able to multi-task and manage your own workload., • Have knowledge of Asian and Italian food and other world cuisines., • Be an ambitious and motivated individual who is always looking to upskill., • Have a hands-on and can-do attitude to daily tasks. In addition, the ideal candidate would have: • Ability to work at pace, whilst maintaining high standards with an eye for detail., • Excellent time management skills with the ability to work to deadlines., • Some knowledge with Excel and Word., • Excellent numerical skills and can handle large amounts of variable data to assist with ordering and manage stock levels. Benefits • Staff meals included on workdays and entitled to a 50% discount at other times.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
Bar Manager – The Chapel Bar, Islington The Chapel Bar is a private hire venue in the heart of Islington, catering exclusively for private events – from birthdays and anniversaries to weddings, corporate functions, and everything in between. We are seeking a capable and experienced Bar Manager to take responsibility for the smooth running of the venue during these events. This is a hands-on leadership role that requires excellent organisational ability, a customer-focused approach, and the confidence to manage both people and operations to the highest standard. The right candidate will have great organisational skills, a can-do attitude, strong customer-facing ability, and some experience in event management. You must also be prepared to roll up your sleeves and get involved to make things happen when required. Key Responsibilities Oversee bar operations for a variety of private events, ensuring service runs seamlessly. Work closely with event organisers to deliver a first-class guest experience. Lead, motivate, and manage bar staff, setting high standards and maintaining team morale. Maintain strong stock control, GP management, and compliance with licensing and health & safety requirements. Manage banking, cash handling, P&L accountability, and rota planning. Act as a visible and confident presence on the floor, engaging with both staff and customers. ll Requirements clearly spoken English language, this includes writing spelling grammar and articulation. Minimum 2 years’ proven experience as a Bar Manager (event management experience desirable). Good knowledge of beer, wine, and cocktails. Understanding of banking, P&L, and rota planning. Excellent stock control and cost management. Outstanding communication and interpersonal skills. A confident, approachable, and outgoing personality. Strong leadership skills, with the ability to stay calm and effective under pressure. High attention to detail and a drive to meet and exceed customer expectations. High attention to developing the buiness understanding management development to enhance staff in the development. What We Offer Competitive salary (depending on experience and ability) Performance-related bonus scheme Opportunity to work in a prestigious private hire venue with a strong reputation for delivering first-class events If you believe you have the skills, experience, and drive to succeed in this role, we’d love to hear from you.
The Fox and Anchor is a busy Hotel pub, situated in the city between Barbican and Farringdon tube stations. Popular with the office locals and well know for our Market cut menu and our Sunday roasts.
General Manager - £34,000 to £38,000 pa (depending on experience), plus quarterly bonus and no weekend or evening working. At Abokado we prepare delicious and nutritious meals including fresh salads, rice bowls, sushi, breakfast and organic coffee for our wonderful customers in locations in central London. What we offer: £34,000 to £38,000 pa (depending on experience) Quarterly performance-related bonus Mon-Fri only (no weekend or evening working) FT opportunity Guaranteed hours - 45hrs (no minimum hours contracts) Monthly salary payment Excellent training and environment Free delicious meals while on shift 50% off Abokado at all locations 28 days holiday (including bank holidays) Xmas and New Year always off Pension What we’re looking for: An experienced General Manager who is an outstanding leader and never compromises on quality. This is a hands-on role in which you'll be leading and motivating a small team to deliver exceptional quality, service, food safety and financial performance. You'll have previously worked as a Manager in a similar grab-and-go food business and understand the role well. We're looking for someone with: General Manager experience of 2 years + in a branded grab and go or QSR environment (not retail) Excellent with customers and able to lead service from the front High standards of food safety and quality control Proven track record of recruiting and developing crew members Excellent communication skills High energy and positive attitude Reliable and punctual Hard worker and a great team player - you will often be working alongside your crew either FOH or in the kitchen High standards and accuracy Happy with early starts - 6am is typical To apply: Please send your CV and a few words introducing yourself and why you want to join the Abokado family. We will then carry out a phone interview and if successful invite you to a trial the following day.
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £33000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.
Job Title: Care Manager to be Registered Manager Job Description: We are looking for a motivated and experienced Team Leader or Deputy Manager to provide support with the services set up and supervise the delivery of care within the supported living company. If successful, you will lead the development of a new high-quality service working towards the physical and emotional support for the service users KMA Housing accommodates. You will also manage the day-to-day planning and operations, and supervise teams of support and care workers. Job specifics Due to the current CQC application process this role will be part time until successful registration with the CQC. KMA Housing will work with you to find the perfect work-life balance during this period, allowing you the time to develop your knowledge and build the confidence and skills needed to thrive in your new role as Registered Manager. KMA Housing is happy for you to continue in your current role until registration is completed should you wish. Duties of the job include: The successful candidate will be required to familiarise themselves with all company policies and procedures and continue to develop these in line with the service. Other duties include: ● setting up, running and promoting the service in line with the statement of purpose, ● working with directors and staff team to ensure the service adheres to Care Quality Commission (CQC) regulations and keeps up with other government and CQC guidance or any new and upcoming legislation, ● developing and implementing systems and processes that track service user development and ensure quality in line with placing authority requirements, ● developing effective lines of communication with the teams around the service users and other organisations that promote and support positive outcomes for service users, ● promoting, understanding, and developing an effective safeguarding network within the service and the community, ● monitoring the day-to-day running of the service, supervising and developing a team of support workers, ● ensuring compliance with and further development of our policies and procedures, ● actively developing and promoting the service to local authorities and key stakeholders, ● building effective relationships with families, safeguarding, leisure, and education services to promote positive outcomes, ● training and inducting new staff, ● working with rotas and on-call systems to ensure round-the-clock effective support. ● writing support plans and performing care assessments, ● completing service user records, ● developing and leading activities for service users, ● keeping families up to date about their relatives’ progress. Ideal Candidate Qualifications and Requirements: ● A relevant degree or qualification in social work, social care, psychology, or a related field is desirable. A management qualification is desirable. ● Experience with specific service user groups, people with learning disabilities and autism. ● NVQ Level 5 in management is required or willingness to work towards this. ● Substantial experience in a managerial role within a supported living setting. ● In-depth knowledge of the regulatory framework, including CQC standards, safeguarding, procedures, and relevant legislation. ● Strong leadership skills, with the ability to inspire, motivate, and develop a diverse team of staff. ● Excellent communication and interpersonal skills, enabling effective engagement with residents, staff, and external stakeholders. ● A thorough understanding of person-centred care and experience in developing and implementing care plans. ● Exceptional problem-solving and decision-making abilities, with the capacity to handle complex situations effectively. ● Proficiency in financial management, budgeting, and resource allocation. ● Flexibility in working hours. Salary and Benefits • Salary: £40,000 - £45,000 per year once regulated; salary to be paid hourly whilst awaiting CQC registration £21.97 - £24.72, • Flexible hours until registered with the CQC., • Signing bonus of £500., • £500 bonus at successful CQC Registration., • Fully funded DBS., • Opportunities for career growth and development, including Level 5 training. Application Process Please submit your CV and any additional information you would like to include. We look forward to reviewing your application and welcoming a new member to our team dedicated to providing high-quality care.
Multisite Café & Food Hall Manager About Us At Lean Kitchen Network (LKN), we're not just making food—we're redefining the culinary landscape. We partner with global brands like Twisted, Heinz, Doritos, PepsiCo, and Unilever to create and scale innovative food concepts. With over 300+ locations serving our brands, we work with kitchen operators, hotels, universities, and retailers to enhance customer experiences and drive profitability. By joining LKN, you'll be part of a fast-growing, industry-leading company that turns everyday spaces into culinary destinations. Why Join LKN? • Work directly with top global brands and shape food trends., • Join a dynamic, fast-paced environment where innovation meets execution., • Gain hands-on experience managing multiple locations, with support and mentorship to develop your leadership skills. The Role: Multisite Café & Street Food Manager We are looking for a driven and ambitious manager to oversee our three London-based locations: one café and two street food stalls. This full-time, on-site role is ideal for a junior manager looking to step up and develop their skills in multisite operations, financial management, and leadership. You’ll receive training and guidance to grow into a senior management role. Key Responsibilities ✅ Operational Leadership: Oversee the daily operations of three sites, ensuring efficiency, consistency, and great customer experiences. ✅ Financial Management: Support in P&L management, food cost control, and improving profitability. ✅ Team Development: Recruit, train, and manage a small team, helping them grow while fostering a positive and supportive culture. ✅ Quality & Customer Experience: Maintain high standards of food safety, hygiene, and service across all locations. ✅ Inventory & Supplier Management: Manage stock levels, coordinate with vendors, and control costs. ✅ Process & Efficiency: Implement best practices to improve operations, maximise sales, and enhance customer satisfaction. ✅ Development Kitchen Support: Help manage our development kitchen, where we create and refine some of LKN’s exciting food brands. What We’re Looking For ✔ Experience: Ideal for a manager in a café, QSR, or street food environment looking to take the next step. ✔ Leadership Potential: Strong people skills, with the ability to motivate, train, and develop a team. ✔ Financial Awareness: Some experience with P&L, budgeting, and food cost control is beneficial but not essential. ✔ Operational Know-How: Understanding of food safety, compliance, and health regulations. ✔ Problem-Solver: Ability to multitask, adapt to change, and make decisions in a fast-paced environment. ✔ Detail-Oriented: Strong organisational skills with a keen eye for quality, cleanliness, and efficiency. Grow with LKN! If you're ready to take the next step in your career and gain multisite management experience in a supportive and fast-growing company, we’d love to hear from you! 📩 Apply now and start your journey with LKN!
Job Title: Order Fulfilment manager About the Role As Order Fulfilment Coordinator at Stanley Ley and Harris & Zei, you will be responsible for ensuring all customer orders — across retail shops, e-commerce, and bespoke services — are processed efficiently, accurately, and on time. You will play a key role in maintaining our reputation for precision and exceptional service. Key Responsibilities Process all incoming orders from online, retail, and wholesale channels. Accurately input order details into the system (Shopify POS, Sellerdeck, Zoho CRM/Inventory). Coordinate with the stockroom and tailoring/production teams to ensure availability. Prepare and organise packing, shipping labels, and courier bookings (e.g., DHL). Track and update order status, ensuring timely dispatch and customer notifications. Liaise with customers regarding order queries, special requests, or delays. Maintain accurate records of orders, returns, and exchanges. Support stock counts and inventory updates when required. Report order trends, issues, or fulfilment challenges to management. Key Skills & Attributes Strong attention to detail and accuracy under pressure. Excellent organisational and time management skills. Confident using digital systems (Shopify POS, Zoho CRM/Inventory, Excel). Clear communicator, both with colleagues and customers. Problem-solver with a proactive attitude. Interest in menswear, tailoring, or fashion (preferred). Working Hours & Location Based primarily at our [Fleet Street / Middlesex Street / Limehouse] locations. Full-time.
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
We’re Hiring: General Manager – Le Bab Location: London Salary: £36,000–£42,000 per annum (depending on experience) Employment Type: Full-Time Lead with Passion. Create with Purpose. Welcome to Le Bab. Le Bab is not just a restaurant – we’re a movement. Since 2015, we’ve redefined the humble kebab, crafting dishes that blend global gastronomy with classical fine dining techniques. Think ethically sourced, free-range British meat, vibrant seasonal produce, curated craft beer, and inventive cocktails — all served in a buzzing, modern space where hospitality is the star of the show. Now, we’re looking for a General Manager to lead one of our thriving locations, someone who is passionate, driven, and ready to bring the Le Bab experience to life for our team and guests. About the Role As General Manager, you’ll be the face and force behind daily operations. You’ll lead your team with energy and compassion, drive operational excellence, deliver top-tier guest experiences, and help shape the culture that sets Le Bab apart. This is a hands-on role where you’ll be on the floor, mentoring your team, and making strategic decisions that drive performance. We’re not looking for average, we want someone who thrives in fast-paced environments, loves food and people, and knows how to turn great teams into exceptional ones. What You'll Do Leadership & Culture Inspire and manage a vibrant front & back-of-house team. Foster a collaborative, accountable, and fun work environment. Run regular team meetings, performance reviews & training initiatives. Uphold and spread the Le Bab values of Hospitality, Creativity, Hard Work, and Continuous Improvement. Operations & Execution Lead daily service, manage shift reports, and oversee inventory & stock counts. Maintain operational standards including cleanliness, shift planning, and compliance. Collaborate with the kitchen team and head chef to ensure smooth service and product excellence. Guest Experience Champion unrivalled hospitality and consistently deliver 5-star service. Resolve guest complaints with professionalism and empathy. Ensure review scores remain above 4.5★ and NPS above 75. Performance & Profitability Manage budgets, labor costs, stock control, and supplier relationships. Drive top-line sales and implement strategies to grow the business. Monitor KPIs and implement data-driven improvements. Health, Safety & Compliance Ensure all training, documentation, and safety procedures are up to date. Liaise with external suppliers and health authorities. What You’ll Bring Proven experience as a General Manager or senior leader in a fast-paced hospitality venue. Exceptional leadership and communication skills; you bring out the best in others. Strong commercial awareness with a keen eye on performance and profitability. A love for great food, drink, and service. Confidence in handling operations, staff development, and customer feedback. A passion for creativity and a genuine desire to grow with the business. Why Le Bab? Competitive Salary: £36,000 - £44,000 per annum (based on experience) Growth Opportunities: We’re expanding, be part of that journey Training & Development: Access to apprenticeships and advanced management training Creative Freedom: We love new ideas and value your input Team Culture: Supportive, inclusive, and full of energy Perks: Staff meals, incentives, social events, and more Apply Now If you’re ready to lead with heart, hustle, and a hunger for quality we’d love to hear from you.
Days: Monday to Friday Location: City of London What we offer: A competitive salary plus a share of tronc. Salary dependent on position and experience 45-hours over five days a week contract - full time. Pay review after three months (Probation period) Extra hours paid over and above contracted hours. All salaried staff are paid monthly Personal qualities: • Hands-on Management style, • Great Customer Service Skills, • Eye for detail and high standards, • Strong work ethic and able to work as part of a multi-function team., • Good command of English Full training is given Excellent opportunities for development & advancement.
Job Summary We seek a dedicated and experienced Assistant Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As an Assistant Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Financial Support: Assist the Hospitality Manager with financial targets, including budget adherence, accurate administration, and contributing to profitability. • Inventory & Stock Management: Oversee stock levels, assist with cellar stock security, and contribute to inventory and purchasing decisions based on trends and business needs. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team, and taking over managerial duties in the absence of the General Manager. Job Types: Full-time, Permanent ** Salary - 31k - 33k including Tronc Expected hours: Between 45-48h / week Additional pay: Tips • Benefits: Company pension, • Discounted or free food, • Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: Early October 2025
Looking for amazing people to join our growing team in a buzzing environment. The Pub is in the busy district of Piccadilly area. Part of Greene King employees benefit from a wide range of benefits..including staff and friends and family discount…. And lot more .
THE CRAFT BEER Co, the original London Craft Beer led Pub Company established in 2009 is seeking a new General Pub Manager to run its new and exciting new pub in Limehouse, The Clement Attlee. We are truly Independent business, founded and still owned 100% by two School friends from London. Our first Pub, CASK Pub and Kitchen is an iconic multi award winning pub in Pimlico, central London. We have recently transformed an old pub in Limehouse and have reopened as The Clement Attlee. You will be joining a very well respected pub company that treats everyone well. Our passion is hospitality, creating a home away from home for our guests We obviously take seriously the curation of our beer range and every reputable guide is very clear that when it comes to the best beer in London, it’s found on our bars and that is a fine achievement which we are proud of, but above everything, we pride ourselves on delivering real hospitality and warm friendly knowledgable service We are looking for a real 'people person' with high levels of emotional intelligence to join us and ensure our guests leave with happy memories and big smiles on their faces. You will be the Captain of the ship, the leader of your pub. We are the much talked about Independent business, but with us, it's the real deal, no corporate investors, we are owned 100% by two childhood friends. We will share everything we have learned in the many years we have spent in the trade during which time, we essentially invented a new type of London pub, one that was focussed on craft beer and real hospitality. You will learn from the best and have limitless opportunities to grow and progress. We are genuine, kind and supportive people to work that take great care in choosing people to join our business. We are looking for a General Manager for our beautiful and exciting new Limehouse Pub, The Clement Attlee. Perhaps you are someone with lot of experienced who wants to work for a smaller Independent business or perhaps you are a younger person looking to take the next step in your career, either way, if you have enthusiasm and a real eagnerness to get stuck and build a business, we definately want to hear from you. We can offer a minimum starting salary of £40,000 pa + plus a 50% of Salary Bonus Scheme, paid Annually - Equating to £60,000 pa. 49 Hours per week contract, 28 days holiday and staff discounts Thank You
We are looking for an experienced, ambitious and enthusiastic Supervisor, with high standards and a true passion for great food and people, to join our young and expanding farmily! Supporting the Assistant Manager in running the day-to-day restaurant operations, delivering excellent customer service and a consistent high food quality, the Supervisor will also ensure the front of house team performance and standards. What We Offer: • Salary up to £14.65 (including £1 weekly team bonus)., • Daily food allowance during shifts with unlimited coffee., • 50% discount across all our restaurants when off duty., • Unlimited coffee on shift., • You will never work on your Birthday and be paid for it!, • Healthcare cash plan., • Discount on our Pantry selection like a tahini chocolate spread., • Monthly team socials and annual parties., • Opportunities for development in the company., • Green Commute – Cycle Scheme., • Employee Assistance program (supporting mental health and well-being). Key Responsibilities: • Supervise and lead the Foh team during service, • Monitor cleanliness, presentation and standards of the shop, • Leading the front of house team in delivering an excellent customer service., • Training, coaching and developing the front of house team., • Ensuring the correct Health & Food Safety standards are always followed. What makes a great Farmer? • Previous experience in a supervisor role or a team-leader, • Colourful personality and individuality, being Bold but Humble., • Passion for great food and people., • Caring for your team, driving their progression. At Farmer J we prepare the most delicious food; we cook from scratch with the best ingredients, and we source locally where we can from high-welfare UK farms. We take pride in what we do, and we wear bandannas! Does this sound like you? Apply here! We are looking forward to hearing from you!
Job Title Practice Manager Report to Clinical Director Accountable to Clinical Director Job Description: About Private Physiotherapy ltd Private Physiotherapy & Rehabilitation Clinic, based in East London (Ilford/Stratford area), specializes in delivering evidence-based, personalized physiotherapy services for patients of all ages—from young children to older adults. Their expert team supports a wide range of needs, including developmental, neurological, musculoskeletal conditions, sports injuries, and post-surgical recovery. Job summary Practice Manager 37.5 Hours per Week, Full time, Permanent Location: City Gate House, 246-250 Romford Rd, London E7 9HZ Main duties Business Development & Client Acquisition: · Identify and engage with potential new clients to secure new contracts, including private clients, solicitors, Case managers, care homes, schools, and corporate partners. · Prepare and present proposals to potential clients, outlining services and value proposition. · Conduct regular follow-ups with potential clients to nurture relationships and move contracts forward. Clinic-based duties Oversee the day-to-day operations of the clinic and the logistics of our off-site services. Manage clinic schedules, appointments, and patient flow to optimize physiotherapist availability for both in-clinic and off-site visits. Maintain and update all operational policies and procedures, ensuring the compliance. Manage and procure clinic supplies, equipment, and consumables, ensuring adequate stock levels are maintained for both the clinic and mobile services. Implement and maintain all health and safety protocols, ensuring a safe environment for both staff and patients. Patient & Client Management: · Act as the primary point of contact for all patient and client queries, providing a professional and empathetic service. · Manage relationships with key partners, including solicitors, medical provider agents, and care homes, ensuring timely communication and efficient case management for all services. · Handle new patient registrations, booking appointments, and managing a patient waitlist, specifically coordinating home visits, school visits, and care home visits with the relevant parties. · Communicate effectively with a diverse range of clients. Financial & Administrative: · Maintaining financial records, to include Profit and Loss, KPIs, expenses and revenue and budget planning · Manage all billing and invoicing, ensuring timely payment from patients and third-party providers for all services, including travel fees for off-site visits. · Process and track all financial transactions, including payments from walk-in patients and contracted services. · Reconcile daily financial reports and prepare weekly/monthly summaries for the clinic owner. Staff Management: · Assist with the recruitment, onboarding, and training of new administrative staff. · Experience of managing a team including knowledge of HR processes and compliance · Manage a small team of administrative and support staff, ensuring they are motivated and productive. · Conduct regular team meetings to ensure clear communication and to address any operational issues, including challenges related to off-site services. Job Revision and Service Review You will be expected to participate in regular reviews of your role and responsibilities to ensure they remain effective and aligned with the needs of the clinic. This includes contributing to the evaluation of services by providing feedback on processes, client care, and operational efficiency. You will also support improvements in clinic services by identifying areas for development and suggesting practical solutions, and actively engage in discussions on service quality, outcomes, and best practices to help enhance the overall patient experience. Job description reviewed by Mohammed Alauddin Date: 15/09/2025
We are looking for another full time fully flexible supervisor to join our cafe,
The ideal candidate would be experienced in FOH service & supervision, restaurant bookings, marketing & promotions, invoicing/stock controlling apps and systems, H&S and kitchen management.
Pay: £13.50 per hour Job description: Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the HOP experience across our two new sites coming VERY SOON!!! Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: • At least 1 year of previous supervisor/management experience, • Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry, • Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience, • Some operational knowledge, including stock management, compliance, and cost control, • Hands-on approach—willing to step in when needed, • Honing the craft of excellent communication skills, with the ability to engage both team members and customers, • A problem-solver who stays cool under pressure and can adapt quickly to challenges, • Competitive hourly rate, • day off on your birthday + 1 extra day for every two years working for HOP, • Structured career ladder for development, • Free food on every shift, • Team events & parties, • Referral scheme, • Flexible pay through wagestream, • 50% discount when you come with family or friends
Front of House Supervisor £14 per hour | Monday - Friday | Rotating between morning and evening shifts We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for an exciting new experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week To work under our store managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Restaurant Supervisor needed for a Middle Eastern restaurant in central London Who are you?, Someone with a nice personality, down to earth, a deep passion for customer service and an eye for detail. A quick learner, a team player and someone with a big desire to grow. The position will grow into an Assistant Manager position after probation if things go well You will be closely working with the owner (a nice person who really looks after his staff) The restaurant operates 7 days a week from 11am to 11pm Theres is some flexibility in terms of hours but you will be expected to work at least 45 hours a week with a mixture of openings and closings Starting pay is up to £36000 Sponsorship visa is not available
Project Manager / Builder (with Sales Experience) Company: LINX Design & Build (London-based) Salary: Competitive base + Commission on projects won About Us LINX Design & Build is a growing domestic construction company specialising in home extensions, loft conversions, refurbishments, and high-quality residential projects across London and the South East. We pride ourselves on delivering premium work with a focus on design-led solutions and exceptional client service. The Role We are seeking an experienced Project Manager / Builder with strong sales skills who can: Respond to new client leads quickly and professionally Meet clients face-to-face or via Zoom to present our services Confidently sell our design & build offering to homeowners Prepare accurate quotes and project proposals Manage projects from planning through to completion This role requires both construction expertise and the ability to sell—you’ll be the face of the company, turning leads into signed contracts. What We’re Looking For Minimum 5 years’ experience in domestic building (extensions, lofts, renovations, etc.) Proven sales experience in construction, property, or related fields Strong knowledge of construction methods, costs, and project management Excellent client-facing skills with the ability to build trust and close deals Ability to manage subcontractors and deliver projects on time/budget Proactive, self-motivated, and results-driven What We Offer Base salary (negotiable depending on experience) Attractive commission structure on successful project wins Opportunities to progress within a fast-growing company Flexibility to work both on-site and remotely Support from our in-house design and admin teams
About the Role: We are seeking a highly motivated and experienced Cleaning and Hygiene Services Manager to oversee daily operations, manage staff, and ensure the highest standards of cleanliness and hygiene across our facilities. This is a hands-on management role where you will lead by example, maintain compliance with health and safety regulations, and deliver outstanding service to clients. Key Responsibilities: • Manage and supervise cleaning teams across multiple sites., • Develop cleaning schedules and quality control checks., • Ensure compliance with hygiene, health, and safety standards., • Handle staffing, training, and performance management., • Manage budgets, supplies, and equipment., • Liaise with clients and stakeholders to ensure service satisfaction. Requirements: • Previous experience in cleaning or facilities management., • Strong leadership and team management skills., • Good knowledge of hygiene and safety regulations., • Excellent organisational and communication abilities., • Ability to work in person, on-site, and manage multiple tasks effectively. What We Offer: • Competitive salary (£33,000 – £40,000 per year)., • 28 days paid annual leave., • Supportive working environment., • Opportunity to make a real impact in maintaining high standards of hygiene.
Assistant Manger required for a craft beer pub in Islington. We are a busy after work and weekend pub serving a rotating selection of craft Beer, great food and cocktails. We are looking for someone who passionate about the hospitality industry, great service and craft beer. We are a small growing pub company that will be looking to open new sites and offer the opportunity to grow and progress with the company.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.