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Job title Planning and Dispatch Coordinator Function Planning and Dispatch, as part of the Customer Service Department Location Hixon, Stafford Reports to Customer Service Manager About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role overview The Planner/Dispatcher manages all works that come from the inbound contact and sales teams. They plan work for engineers to complete, both real time when a fault is identified and future planned for preventative maintenance works and/or installations. It is important that the Planner/Dispatcher plans work to meet customer contract obligations, while ensuring that work is planned with maximum efficiency and that they get maximum value from the business. The Planner/Dispatcher will collaborate regularly with colleagues within Service Delivery teams around the UK to ensure works are completed and invoiced on time. They will also work with the field, they are the first point of contact for engineers and support the Regional Leads to plan labour availability and report on performance. Key tasks Call/ Email Handling Taking inbound and making outbound communication with engineers and handling queries relating to jobs from a planning perspective Making outbound communication to customers to plan works in with them Managing emails in a timely and effective manner Works in Progress Activity Reviews, actions and updates the business on the progress of customer works, including: Ensuring all jobs to be planned/allocated are progressed within SLA Ensuring that jobs are progressed by engineers within the operating system when they have been physically completed. Ensure that are jobs are planned to be productive in terms of travelling time and time on site Field Management: Works with engineers daily through phone/meetings to ensure diaries are full and works are planned effectively with regional leads to plan month ahead and previous performance KPI reporting to service delivery management and regional leads to show performance Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Level of computer skills Excellent customer service skills Good knowledge of the English language, both written and verbal Good geographical knowledge Experience working in a Fire business Commercial knowledge/understanding Experience (what you have done) Experience of working in a customer facing role Experience planning/scheduling works in a fast-paced environment Experience of working in time critical roles and the ability to multitask Experience planning/dispatching in Fire business Personal qualities (the way you think and act) Excellent communication skills Good attention to detail to multitask and self-prioritise Good time management skills Ability to interact with other departments and regions within JLA Strong problem-solving skills TPBN1_UKTJ

Senior Night Care Assistant Contract: Permanent, x2 posts available x1 42 hours per week (Full Time) x1 30 hours per week (Part Time) Location: New Bradley Hall, Compton Drive, Kingswinford, DY6 9NS Salary: £15.00 per hour Overview: At Black Country Housing Group, we are committed to providing exceptional care and support to our residents, with a strong emphasis on respect, dignity, and individual rights. We believe in creating a warm, friendly, and inclusive environment where everyone feels valued and appreciated. We are now looking for 2 Senior Night Care Assistants to join our dedicated team and make a real difference in the lives of our residents. New Bradley Hall is a purpose built, dementia friendly home, offering the highest quality of residential care in a stylish and homely environment. The home provides 66 en-suite rooms across three floors, all furnished to the highest standard. There are a range of lounges and quiet rooms, so that individuals are able to enjoy a varied lifestyle. Within the home there is also a purpose built cinema room, on-site hairdressing facilities and a café area. Our aim is to provide the right care, tailored to meet residents’ individual needs and preferences. We want to support residents to maximise their independence. Please note that this post is subject to a full disclosure and barring service (DBS) enhanced check which will be undertaken as part of pre-employment checks. Unfortunately we are unable to accept applications from individuals requiring visa sponsorship. Job Description: Duties of the role include, but are not limited to: Assisting with residents' care plans and supervising the care team. Providing the highest level of personal care and attention, following individual care plans with empathy. Acting as a care plan coordinator for a named group of residents. Monitoring residents' physical and mental well-being, reporting any changes promptly. Administering medication as prescribed and maintaining accurate records. Complying with statutory and legal requirements, including health & safety and the Health & Social Care Act. Respecting and maintaining confidentiality of residents' personal information. Contributing to team meetings, training, and ensuring a supportive working environment. Upholding compliance with CQC fundamental standards and safeguarding. Liaising with other care professionals and assisting residents in leisure activities. Maintaining a clean, pleasant, and welcoming environment. Assisting with meal service and providing support to residents as needed. Person Specification: Essential: Experience working in a care environment or similar. NVQ Level 3 in Adult Health and Social Care or equivalent. Knowledge of supporting people with Dementia and age-related illnesses. Understanding of mental capacity, DOLS and end of life care. Basic understanding of CQC Fundamental Standards and compliance. Understanding of the individual rights of older people and how these can be promoted in and out of the home. Understanding of care plans, risk assessment, medications, etc. Desirable: Previous experience working in a supervisory role within a care environment or similar. Benefits: Enhanced sick pay and family leave policies. Staff recognition scheme, 100% annual attendance reward and annual pay review. Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters. Access to a virtual GP and various wellbeing events and activities throughout the year. Enrolment into a life assurance programme and access to an attractive contributory pension scheme. A broad learning and development programme to support your continuous professional development. About Us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built residential care home and supported living schemes, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we’ve significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words—they shape the way we operate and how our colleagues interact daily. We’re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. How to Apply: To apply for this role. please complete the application form and upload your CV. Closing Date: 25th September 2026* *Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist

Resourcing / Recruitment Coordinator Location: Wolverhampton Office Hours: 37.5 per week Salary: Up to £(phone number removed) pa Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role. Caretech Community Services is a national provider of support for people with complex and challenging behaviours associated with Autism, Learning Disabilities, Mental Health illness and neurological conditions. With over 250 services, we support people to live as independently as possible within their own homes and also in residential care. We are looking for a Recruitment Coordinator to work in our busy Adults Recruitment Division, reporting to the Resourcing Business Partner. The purpose of the role is to support the Recruitment life cycle, ensuring it runs as smoothly and effectively as possible. Recruitment Coordinator Core Responsibilities Vacancy management including vacancy posting Process Applicants in line with business policy Track Candidate Information Tele Screen Candidates in line with business needs Interview Booking Process Offers of Employment Complete On Boarding Checks Process DBS / PVG Applications Internal and External Stakeholder communication Build Relationship with Operations CV Searching Support with Open Day EventsRecruitment Coordinator Essential Skill Set Previous experience in Care Recruitment preferred but not essential Excellent written and computer skills including excel, word and teams Clear and confident communicator Enthusiasm, drive and a self-motivated Able to multi-task, work under pressure to deadlines Excellent organisation skills and able to use own initiative Confident in their approach and ability A Team PlayerReward and Benefits Full Time Contract Additional Holiday Purchase Scheme Competitive Salary EAP Service (Employee Assist Programme) Access to a wide range of free online courses for all staff on a variety of topic Free DBS check Pension scheme Annual Employee Awards Evening CareTech Foundation- Opportunity to apply for family & friend’s grants.Our Values Friendly Positive Innovative Empowering Person-CentredApply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support. CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. Due to the nature of the position, successful candidates will be required to complete an DBS application prior to commencement of employment, the disclosure expense will be met by the employer. STRICTLY NO AGENCIES Wolverhampton - Resourcing Coordinator [SYS-27639

Senior Customer Complaints Coordinator Opus People Solutions are recruiting on behalf of our client, Walsall Council, for a Senior Customer Complaints Coordinator. Working Hours: 37 hours per week, Monday - Thursday, 8:45 AM - 5:15 PM (1-hour unpaid break) Friday, 8:45 AM - 4:45 PM (1-hour unpaid break) Work Arrangement: Hybrid after training period, days onsite to be confirmed with manager. Pay Rate: £18.35 per hour PAYE Length of Assignment: Temporary basis, 3 months with potential to extend. Positions: 1 DBS Requirement: Basic Main Purpose of the Role: We are seeking an experienced and detail-oriented Senior Customer Complaints Coordinator to provide an efficient, knowledgeable, and accurate service to customers. The successful candidate will deliver an excellent corporate complaint handling experience across all Council Services, ensuring timely and satisfactory outcomes. Key Responsibilities: Lead the delivery of a professional, customer-focused complaints resolution service, aligned with Local Government and Social Care Ombudsman standards Manage complex and high-level complaints, undertaking thorough investigations and engaging with key internal stakeholders Conduct root cause analysis and drive continuous improvement through actionable insight and service enhancements Act as a customer advocate, influencing stakeholders across the Council to resolve issues and improve overall customer experience Take full ownership of complaints, engaging directly with customers to understand concerns and desired outcomes Produce clear, high-quality written responses, making balanced and evidence-based decisions on complaint outcomes Ensure customers are kept informed throughout the process, maintaining transparency and trust Deliver timely and effective resolutions, aiming for first-contact resolution wherever possible Ensure all complaint handling is fully compliant with legislation, internal policies, and Ombudsman expectations Maintain robust records, ensuring accuracy, auditability, and minimal error/repeat issues Manage escalated complaints, including cases referred to the Ombudsman, working closely with assurance teams Demonstrate strong awareness of the regulatory environment and associated risks, ensuring adherence to required standards Essential Experience & Skills: Previous experience of Compliant handling and resolution at a Senior level. Proven experience in complaints resolution in a high-volume capacity. Strong organisational skills to manage workloads and meet Service Level Agreement. Expected target: 100 enquiries per day. Strong ability to multitask and manage caseloads. Excellent communication skills, both written and verbal. Proficiency in MS365 Applications including Sharepoint, Excel, Outlook and Teams. High attention to detail and accuracy. If you are passionate about delivering outstanding customer service and a resolution driven individual, we would love to hear from you! All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. In addition, due to the nature of the role the appropriate level of criminal record disclosure will be undertaken Apply now to join Walsall Council as a Senior Customer Complaints Coordinator

A brand-new opportunity for an Industrial Services Coordinator to work for a long-running and innovative company in North Lincolnshire. Accountable on site for catalyst handling, industrial cleaning activities, high pressure water jetting, drain cleaning, tanker and gulper operations, and the safe d

Recruitment Account Coordinator - Temporary Division Location: Birmingham (UK-wide travel required) Hours: 38. Due to continued business growth, we are seeking an experienced Recruitment Account Coordinator to join our Temporary Division.

We aim to empower the people we support by promoting independence and well-being through high-quality support services.

Job Title: Training Coordinator Job Type: Full-Time, Permanent Location: Shipdham, Norfolk Working Hours: Working pattern will be Monday to Friday – 8:00am to 5. Benefits: Pension Scheme Death in Service Enhanced annual leave based on service (first increase of one day after 2 years) About the

Continuous Improvement Coordinator | DWP Account | ISS UK ISS is looking for a Continuous Improvement Coordinator to join our team supporting the Department for Work and Pensions (DWP)</strong

We’re Hiring | Data Migration / PMO Project Coordinator. We are looking for an experienced Data Migration / PMO Project Coordinator to support complex data migration, application migration, site separation, and enterprise transformation initiatives.

Events Coordinator (6 weeks, PAYE). Our client is seeking a highly organised and proactive Events Coordinator to support the planning, coordination, and delivery of a diverse programme of conferences and events. FJWilson Talent Services is acting as an Employment Business in relation to this interim

Supporter Services Engagement Coordinator. Supporter Services Engagement Coordinator. We are The Salvation Army’s Supporter Services team, part of a high-performing Fundraising Department.

The Professional Services Coordinator is responsible for planning, coordinating and supporting the successful delivery of customer projects across the business. The Professional Services Coordinator will manage engineer diaries, resource scheduling, accommodation, transport and logistics, while prov

Position Title: Client Services Coordinator. Strong coordination or Client Services experience (3+years).

Events Coordinator (6 weeks, PAYE). Our client is seeking a highly organised and proactive Events Coordinator to support the planning, coordination, and delivery of a diverse programme of conferences and events. FJWilson Talent Services is acting as an Employment Business in relation to this interim

Project Coordinator - Client Services. Project Coordinator - Client Services. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while identifying opportunities to continually improve how we deliver our consultancy services.

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customer Operational Services Coord

Utilita Arena, is operated by Legends Global , the world’s leading venue management and services company, connecting people through the power of live experiences. About the Role: The Event Services Co‑ordinator plays a pivotal role in bringing world‑class live experiences to life at Utilita Ar

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customer and Vessel Services Coordi

In return we will offer you • Salary of £36,233 per annum • 25 days annual leave plus your birthday off • Life assurance cover at four times salary • Pension scheme • Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme • Volunteer days and a

Our client is looking for an organised, personable and proactive Client Services Coordinator to join their busy team in Barnstaple.

Why this role matters The Pricing Coordinator plays a key role in managing pricing data and commercial reports, ensuring the business has reliable and up‑to‑date information to support tenders, sales activity and supplier engagement. Our businesses deliver services across education, IT, HR, lega

Coordinates daily welfare services for homeless individuals, manages caseloads, and facilitates access to housing, employment, and health services to promote stability and independence.

Experienced Technical Coordinator needed for a residential developer in Staffordshire, managing design and delivery of new build housing schemes from pre-construction to completion.

Coordinates engineering activities, design deliverables, and changes for construction projects, ensuring alignment with schedules and safety standards.

The Services Coordinator will manage services for individuals experiencing or at risk of homelessness, aiding in their recovery journey from basic welfare to long-term support.

A brand-new opportunity for an Industrial Services Coordinator to work for a long-running and innovative company in North Lincolnshire. Accountable on site for catalyst handling, industrial cleaning activities, high pressure water jetting, drain cleaning, tanker and gulper operations, and the safe d

Manage a portfolio of home ownership and commercial transactions, providing specialist advice, ensuring compliance, and delivering efficient customer service from enquiry to completion.

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

This role requires membership of the PVG Scheme and registration with the Scottish Social Services Council (SSSC). During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally

At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position.In this role, you will be responsible for managing the full lifecycle of IT projectsensuring delivery on time, within budget, and to a high-quality standard.You will work cl

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services.

As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the right first impression and that every area is always well-maintained.

Relief Social Care Assistant, St Brendans (3066).Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and pl

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Sector: EngineeringReference: BBBH278001_1786368298Engineering Project Manager 45,000 - 55,000 + Training + Progression + Excellent Company BenefitsBirminghamAre you a Project Manager from an Engineering or Manufacturing background looking to lead bespoke, high-value engineering projects for a globa

DescriptionWe are recruiting for a Contract Project Manager for a contract to start ASAP.Who We Are:AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap.We’ve been helping organisations build better digital products and stronger di

Helping others improve and turn their lives around – there’s no better feeling.It’s what we do for thousands of people at more than 150 sites across the UK.Cygnet Group are looking for a confident.MDT) including occupational therapy, psychology and psychiatry, with support from registered nurs

Discipline(s): TRADES / SERVICES, PROJECT MANAGEMENT / ANALYSIS, MANAGEMENT, CONSTRUCTION / PROPERTY, COMMERCIALJob type: Permanent.

As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and