The Shop Manager will be responsible for the day-to-day operation and overall management of the Tops Pizza takeaway branch located in Walton. This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Key Responsibilities: Operational Management: Oversee the daily operations of the takeaway shop, ensuring timely and accurate food preparation and delivery. Manage stock levels, order supplies, and ensure proper inventory control to avoid shortages or wastage. Ensure cleanliness, hygiene, and safety standards are consistently maintained in accordance with food safety regulations. Handle any on-site issues with equipment, supplies, or service, escalating as required. Staff Management: Recruit, train, supervise, and schedule staff including kitchen crew, delivery drivers, and front-of-house employees. Provide leadership, motivation, and support to the team to maintain high morale and productivity. Monitor staff performance and implement disciplinary measures or performance improvement plans where necessary. Maintain compliance with employment laws, including health and safety, working hours, and pay requirements. Customer Service: Ensure exceptional customer service is delivered consistently across all interactions – in-store, phone, and online. Address customer complaints and feedback professionally and promptly to resolve any issues and maintain customer loyalty. Monitor delivery times and service efficiency to meet or exceed customer expectations. Financial Management: Oversee cash handling procedures and ensure accurate daily reconciliation of sales and expenditures. Assist in budgeting, cost control, and achieving sales targets. Implement promotional strategies to boost sales and improve customer reach. Compliance and Reporting: Ensure compliance with all food hygiene, safety, and licensing regulations. Maintain required documentation including health & safety logs, food temperature records, and delivery logs. Provide regular reports on staff performance, sales trends, and operational challenges to senior management.
Manage the shop's daily activities, ensuring smooth opening and closing procedures, and maintaining high standards of cleanliness and organization. Lead, supervise, and coordinate the work of team members, fostering a positive and efficient work environment. Handle customer enquiries, feedback, and complaints professionally and efficiently, ensuring a high level of customer satisfaction. Oversee stock control, order supplies timely, and manage inventory to prevent shortages or overstocking. Monitor portion sizes to maintain consistency in food quality and minimize waste. Ensure strict adherence to food safety regulations and health and safety standards within the shop. Create staff rotas and manage shift coverage effectively to meet business needs. Assist in budgeting, monitor sales performance, and implement strategies to achieve financial targets.
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
*MUST HAVE EXPERIENCE* Rozies is a warm and welcoming grab-and-go cupcake and coffee shop, designed for those who appreciate the finer things in life. Indulge in our high-quality coffee and freshly baked cupcakes, crafted with love and care. In addition to our exquisite cupcakes, we also offer delicate macarons, fudgy brownies, and chunky cookies. For special occasions, we provide bespoke orders to make your celebrations even sweeter. Whether you’re treating yourself or surprising someone special, our friendly team is here to make your experience joyful and memorable. Are you a coffee enthusiast with a passion for creating delightful experiences? We’re a family-run business excited to open our new cupcake and coffee shop, and we’re on the hunt for an, energetic and friendly Barista to join our awesome team! In this role, you'll whip up delicious beverages and serve smiles to our wonderful guests. If you love coffee culture and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment. Key Responsibilities: ● Prepare and serve a variety of coffee beverages (espresso, lattes, cappuccinos) and teas according to standard recipes. ● Greet and interact with customers in a friendly and welcoming manner, taking orders and providing menu recommendations. ● Operate and maintain coffee machines, equipment and grinders. ● Handle transactions using a point-of-sale (POS) system, processing payments and managing cash registers accurately. ● Maintain cleanliness of the workspace, including coffee machines, counters, and seating areas. ● Ensure stock levels of coffee beans, milk, syrups, and other ingredients are maintained, restocking as necessary. ● Adhere to health and safety regulations, including proper food handling and sanitation procedures. ● Collaborate with team members to ensure smooth and efficient service during peak hours. ● Handle customer feedback or complaints professionally, escalating issues when necessary. Experience, skills and requirements: ● Previous experience as a Barista ● Knowledge of coffee preparation and espresso equipment is desirable ● Excellent communication and interpersonal skills ● Strong attention to detail and ability to multitask in a fast-paced environment. ● Basic math skills for cash handling and transactions. ● Ability to stand for long periods ● Ability to work flexible hours, including weekends and holidays ● Level 2 Food & Hygiene Certificate WAGES DEPEND ON EXPERIENCE
We are looking for a Cleaner to work one of our clients offices based in Chiswick. The position is a full time position which will be on-going until further notice . Days and Times - Monday to Friday, 07:30 to 16:00 with 30mins unpaid break. - Ideal candidate starting on Monday 14th July. Additional Information: - Roles is paying £12.21 per hour. - Must have strong knowledge of COSHH and H&S trained. - Pay is weekly - Available for immediate start and the booking is on-going. Duties - As a store cleaner you will be responsible for sweeping, mopping, vacuuming, dusting, and sanitizing surfaces, as well as emptying bins and replenishing supplies. - To be considered for this role you must have strong knowledge of cleaning products and techniques, health and safety procedures and time management.
At Rozies, we’re more than a cupcake and coffee shop; we’re a creative hub for beautifully crafted sweet moments. Known for our high-quality coffee and lovingly baked cupcakes, we also specialize in delicate macarons, fudgy brownies, chunky cookies, and most importantly; show-stopping celebration cakes. As we expand into a new chapter, we’re looking for a talented, detail-oriented Cake Artist. This role is perfect for someone who thrives on styling, creativity, and fine craftsmanship, and who understands that a wedding cake is not just dessert, it’s a centrepiece. Whether you’re hand-piping sugar flowers or stacking tiers with precision, you’ll be creating edible masterpieces that leave a lasting impression. If you’re passionate about artistry in baking and love working in a warm, supportive environment, Rozies could be your perfect match. What You’ll Do: 🎂 Bespoke Cake Design: Create elegant, bespoke wedding and celebration cakes that reflect each client’s unique style. From romantic florals to modern minimalist designs, your creativity will shine through in every tier. 🎨 Styling & Craftsmanship: Showcase your attention to detail through delicate sugar work, hand-crafted decorations, and exquisite finishing. You’ll bring flair and finesse to each design, ensuring it’s both visually stunning and delicious. 🧁 Signature Bakes: Support our sweet selection with beautifully styled cupcakes, delicate macarons, rich brownies, and cookies. Every bite reflects Rozies’ standard of high quality and charm. 📐 Precision Baking: Follow and refine recipes with care and accuracy. At Rozies, we value consistency, flavour, and a polished aesthetic in every product. 🧽 Workspace Elegance: Maintain a clean, organized, and inspiring space — because great artistry begins in a beautiful environment. 📦 Inventory & Prep: Help manage ingredients and supplies, making sure your creative tools are always on hand. 💬 Client Interaction: Occasionally liaise with clients to understand their vision and ensure each bespoke cake is tailored to perfection. Warmth and professionalism are key. 🤝 Team Spirit: Collaborate with a passionate and friendly team who love what they do. You’ll be working closely with Rosy and the baking team to deliver magic, one slice at a time. ✨ Strong passion for wedding and celebration cake design ✨ A creative eye and a flair for styling, colour, and composition ✨ Skilled in sugar work, fondant, piping, and modern cake techniques ✨ Previous experience in a cake studio or bakery preferred ✨ Culinary or pastry school training is a bonus ✨ Excellent attention to detail; both in taste and visual finish ✨ Strong time management, especially with made-to-order creations ✨ Great communication skills and a positive attitude ✨ Flexibility to work early mornings and some weekends, especially around events At Rozies, baking is a joyful expression of creativity and care. We believe in making each customer feel special; whether it’s through a handcrafted cupcake or a stunning wedding showpiece. If you're an artistic soul with a passion for cake design, we’d love to welcome you into our family-run team. 🎀 Bring your artistry to Rozies and help us craft unforgettable sweet moments. Apply now and let your creativity take the cake!
We are looking for a passionate Deli Assistant! A Deli Assistant is in charge of the sale of fresh products such as cheeses and cured meats. It is a highly specialized job that opens up many opportunities. We take care to guarantee you all the necessary training, the only requirements are basic manual skills in the use of work tools such as knives, slicers and an advanced knowledge of the English language. Extra Benefit •Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus •In the birthday every employee can request to store manager day off