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  • Doorperson
    Doorperson
    5 hours ago
    £16.71–£19.21 hourly
    Full-time
    London

    The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London's most respected restaurants. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Doorperson? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. Visit our career page for a detailed list of our benefits We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of a Doorperson: • Be responsible for the smooth flow of guests arriving or departing, ensuring the restaurant entrance area is clean, clear and aesthetically pleasing., • Assist guests with availability and waiting times, in cooperation with the reception team, and provide directions on local geography., • Maintain a secure environment, reporting any suspicious activity (a SIA Door Supervisor license would be beneficial)., • Demonstrate warmth and authenticity when engaging with people, showcasing natural hospitality and the ability to connect with individuals from all walks of life. The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

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  • Welfare Officer
    Welfare Officer
    5 days ago
    £15 hourly
    Part-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. The Welfare Officer's role is to work closely with the Management Team, on peak shifts, ensuring all guests and team are safe. This includes ensuring any vulnerable guests are looked after and supported, any intoxicated guests are safely escorted from the venue, identifying and reporting drug use, supporting the team with refusal of service, ensuring there is water for guests to drink and reporting on all Safety Security and Licensing activities. WHAT YOU'LL BE GETTING UP TO Monitor all guests within the venue, identifying any guest who may show signs of vulnerability through: o Intoxication (slurred speech, unsteady on their feet, sleeping, vomiting etc) o Unwanted attention o Being left alone by friends / colleagues o Limited access to phones/ internet to book transport o Showing signs of distress Support the Bar Team after refusal of alcohol sales are made and / or guests are asked to leave by Door Supervisors. Ensure the guest involved is: o Taken to the nominated welfare space, away from loud music and crowds o Reunited with friends or colleagues o Offered water o Offered support in getting home (i.e. by booking a taxi, escorting them to local transport links etc) o Able to leave the venue without risk of personal injury Support the Manager on duty and SIA Door Supervisors during the dispersal period, monitoring guests as they leave the premises and offering support to guests as required Log all interventions of welfare in the 'Welfare Log' at the close of business. This must include the time, details of the support offered and the resolution. These must be checked by the duty manager and cross referenced against all refusal of alcohol sales Who You Will Be: WAVE Trained Caring and empathetic A great communicator Have a calm head in what can be overwhelming situations Someone with experience within late night bars / venues as either an operator or security Strong spatial awareness Friendly, approachable and helpful Able to multitask Be extremely reliable, trustworthy and have integrity Benefits & Best Bits Transparent and fair TRONC Payments Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues Equal Opportunities Employers We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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