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FRENCH SELECTION (FS) \n French Speaking Logistics Coordinator \n Location: London \n Hybrid work: Hybrid working available \n Salary: circa £36,000 per annum plus profit share scheme and excellent benefits package \n Ref: 725OP \n \n To apply using our preferred format, please visit the French Selection website, go to the vacancies page and search for job reference: 725OP \n \n The company: \n A well-established international organisation operating within the B2B marketplace, providing specialist logistics, technology and operational solutions to a global client base. \n \n Main duties: To coordinate domestic and international logistics operations, ensuring the efficient movement of goods while delivering excellent service to French and English-speaking customers. \n \n The role: \n • Coordinate domestic and international shipments from booking through to final delivery. \n • Liaise with freight carriers, warehouses and customers to ensure timely and efficient fulfilment. \n • Monitor shipments and proactively resolve delays, exceptions and delivery issues. \n • Prepare shipping documentation, customs paperwork and compliance records. \n • Maintain accurate inventory and shipment data across internal systems. \n • Analyse logistics performance, costs and service levels, identifying opportunities for continuous improvement. \n • Support relationships with logistics providers and freight partners. \n • Investigate and resolve customer logistics queries, claims and shipment issues. \n • Work closely with customer service, warehouse and commercial teams to coordinate priorities. \n • Communicate effectively in French and English with customers, suppliers and internal stakeholders. \n \n The candidate: \n • Fluent in French and English, both written and spoken (essential). \n • Previous experience in logistics, supply chain, shipping or export coordination. \n • Strong organisational and planning skills with the ability to manage multiple priorities. \n • Excellent communication and interpersonal skills. \n • Experience of warehouse operations and stock processing. \n • High level of accuracy and attention to detail. \n • Good analytical skills with the ability to interpret logistics data and produce reports. \n • Knowledge of customs procedures and international shipping documentation would be advantageous. \n • Able to work effectively in a fast-paced environment and meet deadlines. \n \n The salary: circa £36,000 per annum plus profit share scheme and excellent benefits package (including healthcare) \n \n French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Do you have experience of working in a customer facing and/or health and wellbeing environment? \n Do you have a health advice/improvement qualification? \n Then consider the role of Wellbeing for Work Coach at Reed in Partnership! \n Internal applications for this role close on 02/09/2026 \n Please note: the successful candidate must live within a commutable distance of our Croydon, as the role is hybrid with regular face to face delivery required \n \n What is the role about? \n \n As a Wellbeing for Work Coach, you will support participants to better manage their wellbeing and engage in activities that bring them closer to employment. You will deliver wellbeing modules through a blend of face to face and online group sessions, alongside one to one support, equipping participants with practical tools to improve their physical, mental, and emotional wellbeing. You will also play a key role in signposting participants to external support services where needed. \n \n Just some of your day-to-day responsibilities will include: \n \n Delivering Wellbeing Support \n\n • Work collaboratively with Employment Advisers to identify participants with health and wellbeing barriers affecting their ability to find or sustain work. \n, • Deliver one to one support to help participants overcome these barriers. \n, • Build strong rapport with participants to gain trust and confidence. \n, • Ensure Wellbeing Plans complement the activities outlined in each participant’s Action Plan. \n\n \n Training Delivery \n\n • Deliver group wellbeing sessions both online and face to face as part of a blended delivery model \n, • Provide concise, engaging guidance on topics such as stress awareness, mood management, menopause awareness, and anxiety management. \n\n \n Supporting Employment Advisers \n\n • Hold regular meetings with wellbeing champions, Employment Advisers, and wider teams to discuss performance and promote wellbeing support. \n, • Deliver training to new team members to build their confidence in using the wellbeing service effectively. \n, • Where appropriate, facilitate three way meetings between participants and Employment Advisers to ensure support plans are aligned and appropriate. \n\n \n Administration & Quality \n\n • Demonstrates robust diary management and strong organisational skills to complete all daily administrative tasks accurately and on time, including confident use of Microsoft Teams, CRM systems, and Excel. \n, • Deliver a high quality service in line with the Participant Charter, SLAs, and programme Quality Improvement Plan. \n, • Follow all company processes and ethical standards, including correct referral procedures, expenditure processes, and programme specific requirements. \n, • Maintain participant records and data with 100% accuracy at every stage. \n, • Adhere to filing and data processes to ensure confidentiality and maintain a strong audit trail for internal and external reviews. \n\n \n To be successful in this role, we are looking for someone with: \n \n Essential Criteria: \n\n • Minimum of 2 years’ experience of delivering courses/working in a training environment OR \n, • A recognised teaching/training qualification or studying for one (City and Guilds 7407 or 7304, PTLLS/CTLLS/DTLLS/Level 3 Award in Education) OR Health advice/improvement qualification (minimum level - City & Guilds NVQ Level 3 Health Trainer Qualification or equivalent). \n, • Experience in both Face to Face and Remote group session delivery. \n, • Key attributes including: Achievement Orientation, Accuracy Orientation, Advice & Guidance skills, Resilience, Flexibility, Adaptability, Empathy, Empowerment, Honesty, Integrity, strong Planning and Decision Making skills, and a Team focused approach. \n, • A strong understanding of healthy lifestyle principles and up to date health advice knowledge. \n, • The ability to motivate others, inspire trust, and demonstrate excellent organisation and planning skills. \n, • Experience working both independently and as part of a team. \n, • Strong administration and IT skills, basic numeracy, and clear written communication skills. \n, • A genuine interest in people and a willingness to learn. \n, • Willingness to travel to offices in the regions \n\n \n Desirable Attainments: \n\n • Recognised teaching qualifications; Certificate of Education (Cert. Ed) or Post-Graduate Certificate in education (PGCE).\n, • Experience of exposure to client groups. These client groups may include people claiming health related benefits, single parents, those with criminal records, ex-services, and specific ethnic minority or faith groups.\n, • Direct previous experience of a similar role. Roles considered to be similar include the role of Health Trainer.\n, • Degree or relevant qualification. Degree topics may include psychology, sociology, social care/science. Relevant qualifications would include Information Advice and Guidance NVQs, Social Work qualifications or qualifications relating to work with the specific client groups this role will involve.\n, • Fluency in community languages. Community languages may include Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian and Greek (Dependent on programme). \n\n \n Essential Criteria: \n\n • Experience in both Face to Face and Remote group session delivery.\n, • Experience of working alone and as part of a team.\n

Are you passionate about making a difference and helping others? \n \n Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? \n \n Then consider the role of Careers Coach at Reed in Partnership! \n \n This role is office based, but will involve travel across Watford, Hertford, Stevenage & Harlow. \n \n Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible. \n \n Internal applications for this role close on 21/08/2026. \n \n Who we are: \n Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. \n Youth Jobs Guarantee is a mandatory programme for18-21 year oldswho have been on Universal Credit for 18 months or more, providing a fully subsidised six month paid job of up to 25 hours per week at minimum wage. \n \n What is this role about? \n Youth Jobs Guarantee is a mandatory programme for 18-21 year olds who have been on Universal Credit for 18 months or more, providing a fully subsidised six month paid job of up to 25 hours per week at minimum wage. \n \n A Careers Coach will use a variety of techniques including effective diagnosis, individual and group coaching, and maximising on any participant funding available to prepare them for employment, and access local education or training opportunities. A Careers Coach is also responsible for conducting outreach in the community, building relationships with referral partners (DWP/JCP), and attending local events (e.g. job fairs) to generate referrals. They will also engage with local employers, training providers, and other key partners to source suitable opportunities that align with the participants’ goals. \n \n Just some of your day-to-day responsibilities include: \n\n • Identifying each participants skills and strengths, and suitable training, placements and volunteering opportunities.\n, • Providing support with CV preparation, job-searching, and interview skills.\n, • Conducting outreach activity such as running events and sessions at community organisations, attending job fair events and other promotional activity.\n, • Facilitating group training courses and workshops according to their needs.\n, • Employer engagement and stakeholder management with the JCP.\n\n \n What’s in it for you? \n A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: \n\n • 25 days annual leave (pro-rata for part time) plus statutory bank holidays\n, • Reed Pension Scheme\n, • Award Winning Management & Leadership training\n, • Professional & Personal Development Funds\n, • Bi-annual pay reviews\n, • Plus much more that can be found on our website\n, • With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.\n\n \n To be successful in this role, we are looking for someone with: \n \n Essential Attainments \n\n • Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)\n, • Experience of working in a performance target driven environment\n, • Willingness to travel locally, and access to own vehicle (e.g. to meet customers/employers).\n, • A minimum of 2 A-Levels or an equivalent Level 3 Diploma.\n, • GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification).\n\n \n Desirable Attainments: \n\n • Experience of working in a fast-paced environment. Examples of such experience may include working as a Holiday Representative or Recruitment Consultant, etc. \n, • Experience of and exposure to client groups. These client groups may include incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with specific disabilities.\n, • Direct previous experience of a similar role. Roles considered to be similar include the role of Employment Adviser on a welfare to work contract or a publicly funded service.\n, • Degree or relevant qualification. Degree topics may include psychology, sociology, and social care/science. Relevant qualifications would include Information Advice and Guidance NVQs, Brokerage Standard, Social Work qualifications or qualifications relating to work with the specific client groups this role will involve \n, • Level 3 or 4 NVQ in Advice & Guidance or Education & Training\n, • Fluency in community languages. Community languages may include Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian and Greek (Dependent on programme).\n, • Technical skills include the ability to use technology to deliver results and knowledge of welfare/benefits system \n, • Personal interests include interest in career and self-development. \n, • Experience of coaching and/or training \n

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across supply chain, distribution, logistics warehouse & transport operations. \n 3PL Operational Performance Manager \n Remote UK role \n Ideal base South East, North West or East Midlands \n £65k + Benefits + Prospects \n We are delighted to be working with an international supplier of non-food FMCG items sold via multiple channels to both the B2B & B2C markets. These products are sold in high volume globally & move through a complex supply chain to the customer at pace. \n This role is central to smooth running of the International inbound & outbound process. \n Role: Communication, collaboration& measure. \n This is a stand-alone role with no direct reporting lines into you. However, you will work incredibly closely with all around you including all touch points of the supply chain teams globally & likewise key suppliers within the 3PL warehouse & transport operations. \n Everything inbound from landing in European ports will fall under your remit. \n Coordinating the day-to-day execution of third-party logistics operations, working closely with 3PL partners, carriers, customers, and internal teams to support accurate, timely, and cost-effective warehousing, transportation, inventory, and fulfilment. \n Success in this role means maintaining reliable day-to-day operations, strong working relationships with logistics partners, accurate information flow, and a consistent focus on service, cost, compliance, and continuous improvement. \n Summary: \n Supply Chain Operations: Coordinate the planning, execution, and monitoring of logistics activities, including warehousing, transportation, inventory, and order fulfillment. Collaborate with clients, suppliers, and carriers to optimize supply chain processes, reduce lead times, and enhance service levels. \n Look to prevent bottlenecks with good analysis, process mapping & projecting possible issues ahead of the curve. \n Travel to 3PLs in Europe will be needed in the short-term to get an understanding & feel of how they operate. \n Deep dive & analyse overall performance across the supply chain. Report & present solutions. \n Warehouse and Distribution: Work with warehouse teams to ensure timely and accurate order fulfillment. Monitor inventory movements and stock information, investigate discrepancies, and coordinate corrective actions with 3PL and internal stakeholders. \n Transportation and Freight Management: Coordinate transportation networks, carrier relationships, and freight negotiations to ensure cost-effective and timely deliveries. Track transportation and warehousing costs, validate operational charges, support budget planning, and identify practical cost-saving opportunities as well as areas for process improvement. \n Customer Relationship Management: Provide timely operational updates, respond to logistics enquiries, align expectations, and coordinate the resolution of delivery or fulfilment issues. \n Performance monitoring and Cost Control: Track relevant logistics KPIs and service levels, maintain accurate operational records, and escalate risks or recurring issues with clear context and recommended next steps. \n Compliance and Documentation: Support accurate shipping and trade documentation and ensure logistics activities follow internal procedures and applicable regulatory requirements. \n Experience / Qualities required: \n Hands-on experience coordinating external 3PL logistics providers, carriers, warehouses, and cross-functional stakeholders. \n Experience monitoring operational performance, investigating issues, and coordinating corrective actions. \n Knowledge of customs clearance and import/export processes, including commercial documentation, HS code classification, and coordination with customs brokers is highly valued. \n Languages – English & ideally Spanish \n To reflect the company values of excellence, support, creativity, and fun! \n Able to collaborate, be diplomatic, and take direction and feedback constructively. \n Emotional intelligence, supporting their peers with creative problem solving and promoting a positive work environment. \n Understanding of order fulfilment, inventory control, transportation, freight, and warehouse operations, executing their responsibilities with excellence. \n Strong working knowledge of Excel or Google Sheets and confidence using ERP, WMS, TMS, or similar operational systems \n This is a fantastic opportunity - we look forward to your application. \n Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk \n

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That’s why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one. Are you ready to be part of this journey? The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions Establish and maintain a deep understanding of the overall Semrush technology portfolio and the competitive landscape Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals Collaborate with Executive, Product, Sales, and other senior-level decision-makers. Ability to provide authoritative guidance on technical concepts with strong skills in API, IT operations, security, and processes Expertise in handling technical data questions from clients and prospects. Help champion an environment for ongoing strategic customer success Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives Actively assist other Sales teams in pre/post-sales engineering responsibilities Perform high level Discovery with your clients Conduct internal training, prepare & conduct demos, host webinars and events with clients, and interact with other Semrush Teams. 5+ years Technical Pre/post-Sales / Sales Engineering experience or equivalent experience Fluency in a second EU language with English is required (German, French, Spanish is preferred) B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience Someone who takes pride in being an industry expert. Experience in SaaS or DaaS environments a must. Strong communication skills and comfortable interacting with clients. Experience with implementing software products or solutions to large and dynamic enterprise companies Ability to work well in a highly dynamic / team environment that focuses on providing above industry standard customer service Strong product-market fit recognized by _ High earning potential with clear quota attainment visibility Employee Support Program Loss of family member financial aid Employee Resource Groups Hobby & team building budget allowance Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don’t just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us!

We are GlobalLogic, a Hitachi Group Company and leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise – we help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. \n \n We are seeking an experienced and motivated Support Analyst / Customer Service Analyst for one of our key clients projects for data analysis and support. You will be fluent German speaking and both written and verbal, ideally to A2/B1 certified \n \n Job Responsibilities:- \n\n • Should be able to read, write provided text in recommended format within this role for Real Time Incidents; Project ensures Maps Data is current and up to date per real time\n, • Strong in German & English Grammar: Articulation, Sentence Structure\n, • Able to coordinate and swap between multiple workflows and adapt to a fast paced environment\n, • Strong Web-Research ability ie analyzing and interpreting patterns and trends\n, • Recording findings by taking written notes and using appropriate software\n\n \n Skills ideally required:- \n\n • Excellent Communication Skills in both German and English (Read, Write, email etiquette )\n, • Have a good understanding of all forms of public transport\n, • Skilled researcher and comfortable using a variety of online sources in various languages\n, • Keen attention to detail\n, • Self-motivated\n, • QGIS skills are preferable\n, • Second language (Good to have either French or Spanish)\n, • 1 year technical support and/or other problem solving experience preferred, not necessary and familiar with IT systems\n, • Able to maintain a positive attitude and attention to detail when performing repetitive tasks\n, • Adaptable and able to learn new projects and processes\n, • Good Judgment and decision making capability\n\n \n Educational background: \n Graduate ideally \n Customer service background (Communications team), but not necessary \n \n At GlobalLogic, we have a phenomenal track record of successfully delivering ground-breaking Cloud & Digital Transformation programmes and we have an international reach working with a wide variety of projects and customers. Our approach enables companies to “build the exceptional” and be fit for purpose in the 21 st century. We hire based on personality, potential, and enthusiasm to make a difference, then we give you the tools and skills you need to follow your own path \n \n Why work at GlobalLogic. Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences – providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs. You’ll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. \n \n Colleagues are entitled to an annual volunteering day – so you can take time to support a cause close to your heart. We also love to stay social at our trips to the zoo, quiz nights, sports events, theater trips and much more. We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation. \n

Qualifications: \n\n • SHIPBOARD Employment\n, • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment.\n, • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin).\n, • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems.\n, • Proactive approach to problem solving.\n, • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts.\n, • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force.\n\n \n Duties and Responsibilities: \n\n • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services.\n, • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction.\n, • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship.\n, • Coordinates, organizes and supervises the front office operation.\n, • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services.\n, • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.\n

Help Desk Administrator Working Hours: Monday to Friday hours 08:00 AM - 5:00 PM and a 4:00 PM finish on Fridays! Salary: around £31,000 per annum Location: Elephant and Castle Benefits Package: Potential Christmas bonus, Enjoy 20 days of annual leave plus 8 bank holidays, with the option to join the company pension scheme after your probation period London Bridge Office Angels are looking for a confident Help desk Administrator to join a successful Cleaning Services company based near Elephant and Castle. You will be joining a small but very friendly office and the ideal candidates will have previous Customer Service and Office Administration experience. It would be beneficial if you can speak and understand either Spanish or Portuguese, however this is not essential. They are looking for someone bright with a naturally outgoing personality. What You'll Do: Be the first point of contact for client queries via calls and emails Create and verify job specs in collaboration with Managers and Directors, distributing them to clients on demand. Craft and send welcoming emails to new clients Assist in drafting and updating meeting reports for Managers, and share them with clients. Update and manage client databases Assist in processing new starters/applications and help maintain staff lists. Keep the portal updated with essential documents, training records, and toolbox talks. Coordinate bookings for overnight periods and specific works requiring permits Create periodic worksheets and planners and ensuring clients receive necessary documentation. Organise and book deliveries Who You Are: · You can speak or understand Spanish or Portuguese - Beneficial but not essential · You have excellent communication skills and a customer-first attitude. · You thrive in a team-oriented environment and can work independently. · You are detail-oriented and have strong organisational abilities to manage multiple tasks effectively. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

About the role This is a newly created position within JD Europe's International Compliance Department. You will investigate and resolve fraud matters affecting customers and the platform across UK and EU markets — including customer fraud, payment and e-banking fraud, account takeover, and related buying and refund abuse. You'll work closely with customer service, payments, product, and legal teams to reduce fraud exposure and improve how the business detects, investigates, and resolves fraud at scale. What you'll do • Investigate and resolve fraud cases across UK and EU markets, including customer fraud, payment fraud, e-banking and buying fraud, account takeover, and refund abuse, • Manage day-to-day fraud queues, triaging cases by risk and impact, and taking matters through to resolution, • Partner with risk, audit, logistics, customer service, payments, and operations teams to handle escalated cases and improve first-line handling, • Support the design and refinement of fraud policies and governance, controls, and detection thresholds in collaboration with product and risk teams, • Track fraud patterns and typologies across markets, and flag emerging risks., • Liaise with payment providers, card schemes, and banking partners on disputed transactions, chargebacks, and fraud claims, • Support engagement with law enforcement and reporting bodies where matters warrant escalation, • Maintain case records, investigation notes, and management reporting on fraud performance, • Contribute to fraud awareness and training across the business What we're looking for • Experience investigating and resolving e-commerce fraud at a scaled online marketplace, retailer, or consumer-facing digital platform, • Strong working knowledge of customer fraud, payment and e-banking fraud, account takeover, and refund abuse patterns, • Familiarity with the UK and EU payments landscape, including chargeback processes, card scheme rules, and PSD2/SCA, • Fluency in a second EU language, Spanish or Portuguese a strong advantage, with German, French, or Dutch also highly valued, • Practical and organised, comfortable managing a caseload and taking matters through to resolution, • Analytical, with the ability to spot patterns across cases and translate them into actionable intelligence, • A confident communicator, comfortable working across customer service, payments, product, and legal teams, • Discreet and dependable, with sound judgment when handling sensitive investigations, • Comfortable working in an environment where processes and playbooks are still developing Why this role JD Europe is scaling fast, and fraud is one of the most operationally significant risks facing any consumer-facing business at this level of growth. This role offers real breadth — spanning customer, payment, and platform fraud across UK and EU markets — and the chance to help shape how the business detects, investigates, and resolves fraud. For someone with a background in e-commerce fraud investigations who wants to move from executing at scale to helping shape a function, this is a genuine opportunity to make a visible impact.

Veson Nautical is a well-established and rapidly growing software company working to provide end-to-end logistical, operational, and analytical solutions to propel the efficiency and effectiveness of Maritime Commerce. Internally, this position is known as a Senior Commercial Solutions Consultant. As an integral part of the sales team, this role helps envision, architect, and articulate tailored solutions for prospects and existing clients across our multi-product portfolio. This position drives revenue growth by delivering strategic pre-sales expertise in a fast-paced, entrepreneurial environment—combining deep technical and functional knowledge with proven ability to sell complex SaaS solutions to enterprise organizations. The role requires balancing sophisticated commercial engagements with systematic firm-building activities that multiply team impact. The role also requires the ability to apply product, industry knowledge and soft skills to deliver excellence during commercial engagements. • Deliver deep-dive product demonstrations and presentations tailored to prospect business objectives and technical requirements, • Lead technical evaluations including POCs, RFPs, and complex solution design across multiple product combinations, • Develop initial SOWs and Professional Services estimates, validating Veson's deployment capability against customer needs, • Act as liaison between sales and broader Veson organization for specialized technical assistance, • Collaborate with Sales, Services, and Product teams to articulate Veson's value proposition, vision, and strategy, • Build credibility with prospects and clients through demonstrated expertise in both business value and technical implementation, • Design and scope integration requirements during pre-sales stage, articulating technical feasibility and implementation approach, • Serve as go-to internal technical resource, educating sales teammates, clients, and prospects on Veson's offerings, • Regionally own sales demo and sandbox environments, streamlining and creatively developing crisp demonstration experiences, • Use deep product knowledge and technical skills to suggest and potentially develop tailored product solutions, • Conduct strategic discovery using MEDDPICC methodology to uncover pain points, decision criteria, and business metrics, • Present to executive stakeholders, effectively communicating business benefits (value proposition) and technical advantages, • Support sales team in building and executing account-specific close strategies, • Leverage AI tools (particularly Claude) to accelerate preparation, content creation, and knowledge management, • Maintain accurate Salesforce documentation regarding client/prospect input, opportunity wins, and losses, • Partner with commercial team while balancing buyer-facing engagements with internal capability-building activities, • Contribute to SC team structure improvements, process optimization, and knowledge sharing, • Create reusable content assets (Consensus demos, discovery frameworks, technical documentation) that scale team impact, • Mentor and provide thought leadership to associate-level colleagues, • Travel as needed (up to 25%) within assigned region and occasionally globally, • Collaborates extensively with Sales, Services, Product Management, and Marketing to design and deliver tailored solutions, • Provides technical expertise and thought leadership to wider SC team, • Regular contributor of client and market insights to Product team for roadmap prioritization, • Mentors Associate/Consultant-level colleagues on technical and commercial skills, • Acts as trusted advisor to prospects and clients, engaging technical teams and senior decision-makers, • Leads solution demonstrations, proof-of-concepts, workshops, and technical evaluations, • Represents Veson in regional client-facing activities (conferences, industry events, strategic workshops), • Builds credibility through demonstrated expertise in solving business problems, • 7+ years of pre-sales, solutions consulting, or technical sales experience in enterprise SaaS, • Proven track record in fast-paced, entrepreneurial environments supporting a multi-product portfolio, • Experience engaging and presenting to senior stakeholders across the full sales cycle, • Comfortable to proficient with AI tools, particularly Claude, • Strong working knowledge of commercial applications (MS Office, Salesforce, LinkedIn, demo platforms), • Technical aptitude for APIs, cloud architecture, and system integrations, • Fast learner who independently absorbs new product and industry knowledge, • Exceptional written and oral communication skills with a passion for educating clients and teammates, • Highly coachable, detail-oriented, and effective under pressure, • Collaborative by nature with a creative, solutions-first approach, • Strategic Discovery & Qualification (MEDDPICC framework), • Value Communication & Storytelling, • Demo Excellence & Technical Presentation, • Competitive Positioning & Objection Handling, • Stakeholder Management & Influence, • Technical Acumen (APIs, integrations, cloud architecture), • AI Fluency & Productivity, • Fluent English (required), • Spanish, Greek, or Japanese fluency (highly desirable based on regional assignment), • Regional language proficiency preferred (e.g., Japanese for APAC, Greek for EMEA) We are a team of multi-cultural, multi-disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts. Veson Nautical is a successful, rapidly growing global software company. Our clients are the world’s leading commercial maritime owners, operators and commodity trading companies. Veson's solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in Singapore, Tokyo, London, Athens, Houston and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate. #J-18808-Ljbffr

Paid Social Manager London hybrid, 3 days office based £40,000 to £50,000 + bonus + benefits This is a role for a Paid Social expert who wants pace, scale, budget, international reach and the creative freedom to make a visible commercial impact, whilst also holding a highly visible role within a team of paid social specialists, taking lead on Paid Social campaigns targeting all Spanish speaking markets end to end. Youll be joining a high-growth consumer business operating in a pacey, creative but regulated, and fiercely competitive sector. Its an environment where performance matters, but so does brand, creativity, speed of execution and the ability to spot opportunities others miss. The role sits within a central paid social team, supporting multiple international markets across full-funnel campaign activity. Youll be working across channels including Meta, TikTok and Snapchat , taking responsibility for campaign setup, optimisation, reporting, budget management, creative testing and stakeholder engagement. It needs someone who can look at data, understand what it is really telling them, then turn that into better campaigns, sharper creative briefs, cleaner targeting, stronger reporting and improved commercial performance. Youll be working closely with internal teams across brand, data, CRM, digital and market leads, so the ability to explain campaign performance clearly is important. Not just what happened, but why it happened and what should happen next. Coming from an appreciation of how the platforms get their info in the first place, so a real appreciation of the setup and tracking side will be important. What youll be doing Youll manage paid social campaigns across assigned international markets, taking ownership of setup, optimisation, budget pacing, creative coordination and compliance checks. Youll produce daily, monthly and quarterly reporting, using performance data, attribution insight and customer lifetime value to shape decisions. Youll work with brand and creative teams on upper-funnel activity, while staying close to acquisition performance. Youll help ensure tracking, tagging, landing pages and campaign links are properly set up, working closely with data teams to make sure performance is measurable and reliable. Youll adapt activity by market, recognising that audience behaviour, creative response and cultural nuance will not be the same everywhere. Youll also identify opportunities to improve automation, efficiency and technical capability across the channel. What youll need Youll probably have around a solid background in paid social under your belt already , with a strong track record managing campaigns across platforms such as Meta, TikTok and/or Snapchat . This could have been established either brand side, or within an agency environment. Youll be comfortable managing meaningful budgets and multiple campaigns at once, ideally across more than one market. Youll need strong analytical skills, with experience using reporting tools, attribution models, mobile measurement platforms such as Excel is a given. If youve used AppsFlyer, Tableau or similar visualisation tools will be beneficial. You should have a good understanding of tagging, tracking and attribution, including GTM. Youll also need to be confident presenting insight to stakeholders. The best person for this role will be able to move between detail and bigger-picture thinking without getting lost in either. Why this role? Because it offers the kind of paid social environment that can genuinely sharpen your career. Youll get international exposure, significant campaign responsibility, access to strong data, a competitive market to test yourself in, and a business where creative performance marketing is taken seriously. The package includes: £40,000 to £50,000 base salary 10% annual bonus Hybrid working, 3 days in the London office Private healthcare Life insurance Pension scheme 24 days annual leave, increasing with service Regular company events and team activities This would suit someone commercially sharp, curious, well organised and confident enough to try new things. Someone who enjoys the pace of paid social, but wants more than just platform execution. Want to Apply? Heres how: Applicants must have the right to live and work in the UK. You can share your Linked-in profile (but please ensure theres more than just job titles listed)or email me a CV . Or, for a chat and more information please contact me on: Colin Doree Recruiter | Blue Pelican 01892 507122 TPBN1_UKTJ

Exciting opportunity to lead solutions design and consultative pre-sales for a Global AdTech leader, partnering with the largest brands across EMEA. The Company: This pioneering AdTech SaaS platform powers omnichannel advertising for the world’s biggest brands, using innovative technology to deliver cutting-edge marketing solutions. • Enable over $350 billion in client sales revenue annually, • Support campaigns in more than 190 countries, • Partner with half of the Fortune 50 and all top 10 global ad agency networks The Role: • Be the key strategic lead for solutions scoping, design, and delivery, targeting the most influential advertisers in the EMEA region., • Develop and present high-impact sales pitches, POCs, and product demos to senior stakeholders, • Lead discovery sessions to understand client needs and map them to platform capabilities, • Evaluate and design data integration strategies using 1st and 3rd party data, • Bridge sales, client success, and product teams to deliver the best go-to-market approach Desired Skills & Experience: • Extensive experience in the media activation landscape, with strong omnichannel knowledge., • Experience in Marketing technology deployments, technical sales, or strategic account roles, • Expertise in Social, Search, Retail Media or Apps., • Proven ability to engage with C-level executives and technical teams alike, • Fluent in English; proficiency in Spanish or French is a plus Seniority level • Mid-Senior level Employment type • Full-time Job function • Sales, Customer Service, and Product Management, • Industries, • Advertising Services and Technology, Information and Media #J-18808-Ljbffr

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. Thats how Semrush gained the trust of over 28 million usersfrom scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave: Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. Thats why at Semrush, progress is a partnership: You push us forward, we push you furtherand we all move as one. Are you ready to be part of this journey? About the opportunity The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs , we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process Presidents cluban opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average , according to RepVue Uncapped commissions About your future tasks Establish and maintain a deep understanding of the overall Semrush technology portfolio and the competitive landscape Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals Collaborate with Executive, Product, Sales, and other senior-level decision-makers. Ability to provide authoritative guidance on technical concepts with strong skills in API, IT operations, security, and processes Expertise in handling technical data questions from clients and prospects. Help champion an environment for ongoing strategic customer success Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives Actively assist other Sales teams in pre/post-sales engineering responsibilities Perform high level Discovery with your clients Conduct internal training, prepare & conduct demos, host webinars and events with clients, and interact with other Semrush Teams. About you 5+ years Technical Pre/post-Sales / Sales Engineering experience or equivalent experience Fluency in a second EU language with English is required (German, French, Spanish is preferred) B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience Someone who takes pride in being an industry expert. Experience in SaaS or DaaS environments a must. Strong communication skills and comfortable interacting with clients. Experience with implementing software products or solutions to large and dynamic enterprise companies Ability to work well in a highly dynamic / team environment that focuses on providing above industry standard customer service About the perks Strong product-market fit recognized by RepVue High earning potential with clear quota attainment visibility Employee Support Program Loss of family member financial aid Employee Resource Groups Hobby & team building budget allowance A little more about the company Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industrys most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. Weve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. About our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you dont 100% match all requirements, dont be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We dont just lead the marketwe are busy creating a world where Semrush is an unfair advantage for every marketer. Join us! TPBN1_UKTJ

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Pay Range £30,000 to £31,500 Working Hours/Pattern: Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements. Job Description Are you passionate about making a difference and helping others? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role of a Progression Coach at Reed in Partnership! This role is officebased, butwill involve travel across Norfolk & Suffolk. Please Note, these roles are EOI only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your EOI as soon as possible. Who we are: Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. The new Confident Futures programme, funded by the Department for Work and Pensions (DWP),is designed to support Universal Credit claimants with long-term health conditions. It is a voluntary programme focused on helping participants move closer to work by improving confident, wellbeing, skills,stabilityand readiness for work. What is the role about? A Progression Coachis responsible forthe attraction,registrationand progression of Participants to achieve placements. A Progression Coach will use a variety of techniques including effective diagnosis, individual coaching and training, actionplanningand Health & Wellbeing Support to provide intensive personal support to a caseload of up to 25 Participants. Progression Coaches will deliver our services both in fixed Reed in Partnership locations, co-location sites and whereappropriate withincommunity venues, to ensure our services are accessible to all. Just some of your day-to-day responsibilities will include: Attraction & Enlisting Pitches and sells Reed in Partnership as the partner of choice in Welfare to Work. Develops own knowledge of Reed in Partnership and the relevant programme in order to enlist Participants. Builds and maintains relationships with the Job Centre Plus and other relevant Partners through regular telephone contact, visits and newsletters as appropriate to ensure Participants are aware of our services and to allay any concerns they may have with accessing or utilising our services. Engagement and Diagnosis Provides a good customer service to Participants including meeting and greeting Participants in a professional way. Explains our service offering (details of the programme) including ensuring the Participant understands their rights and responsibilities (e.g. complaints & feedback process), whilst registering the Participant in accordance to contractual obligations and eligibility criteria. Ensure Initial Assessments focus on getting to know the participant, understanding their motivation for joining the programme (if voluntary participation) and exploration of their aspirations and needs. Identifies and utilises various approaches where appropriate such as visionary goal setting, and applicable financial incentives to sell the benefits of the programme and to adequately diagnose first level barriers. Participant Progression Develops and manages Participants job goals using creative techniques and deep level questioning as necessary for the Participants needs, to assist with diagnosis and progression. Motivates, encourages and empowers Participants, identifying barriers, realistic job goals and social training needs, referring as appropriate to relevant support functions Collaborate with local and specialist partners to provide wraparound/holistic support that addresses multiple/complex barriers (e.g. finance, housing, caring responsibilities). Engage with local employers to source suitable work experience/volunteering opportunities and support inclusive recruitment/job-carving. Training Delivery Engage and empower Learners whilst delivering training sessions, with the aim of progressing them to achieve sustainable employment. Awareness of and ability to adapt to a diverse range of learners and their learning needs and styles. Follow lesson plans and activity guidance provided. In Work Support Conducts into work meeting to ensure appropriate support is in place to support Participant to commence and sustain in work e.g. childcare. Agree preferred in-work support contact e.g. frequency and method, and in-work action plan. Mentors the Participant through new employment, including providing support with general work issues finances and tax credits. Whatsin it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training,developmentand progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction Plus much more that can be found?on our website To be successful in this role, we are looking for someone with: Experience of working in a customer facing environment, e.g. Customer Services Assistant, Retail Assistant Practical experience of working directly with similar client groups. E.g. those with moderate to severe disabilities, mental health issues, severe barriers to work Experience of working in a performance target driven environment. Examples of such experience may include working on a similar contract, being a Recruitment Consultant or experience of Business Development roles, sales targets in a retail business or call centre etc. A minimum of 2 A-Levels or an equivalent Level 3 Diploma GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage Essential Criteria: A passion for supporting candidates with additional needs, driven by an inherent belief that such candidates can and do achieve Progression Coaches attributes include Achievement Orientation, Accuracy Orientation, Advice and Guidance, Challenge and Resilience, Flexibility and Adaptability, Empathy and Empowerment, Honesty and Integrity, Planning and Decision Making, Selling and Influencing, and Team Orientation. Technical skills include strong administration skills, good computer/technology skills, basic numeracy skills and good written communication/record keeping skills Knowledge of disabilities and health issues Personal interests include interest in people and willingness to learn Personal circumstances include willingness to travel locally (e.g. to meet Participants/Employers) Willingness to work flexibly and ability to travel across a large region Strong interpersonal skills, specifically around listening, questioning, building relationships, motivation and demonstrating initiative Influencing skills that promote commitment and action to improve teamwork with all parties involved DesirableAttainments: Experience of working in a fast paced environment. Experience of and exposure to client groups. These client groups may include incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with specific disabilities Direct previous experience of a similar role. Roles considered to be similar include the role of Employment Adviser on a welfare to work contract or a publicly funded service Level 3 or 4 NVQ in Advice & Guidance or equivalent Fluency in community languages. Community languages may include Cantonese, Mandarin, Hindi, Urdu, Punjabi, Somali, Vietnamese, Dari, Yoruba, Turkish, French, Spanish, Albanian, Arabic, Bengali, Farsi, Guajarati, Polish, Serbian and Greek (Dependent on programme) Personal circumstances including willingness to work flexible hours. Other desirable criteria including pre-existing network of employer contacts in the Regional Employer Manager area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. TPBN1_UKTJ

Graduate Trainee Product Manager Croatian £30,000£35,000per annum dependent on experience Permanent Folkestone Hybrid + Overseas Travel Required Saga Travel is growing, and were looking for a language graduate who can speak fluent Croatian to help us shape exciting, memorable holidays for our guests. This is a fantastic opportunity for recent language grads or even candidates with fluent skills looking to start a career in travel. You will be passionate about all things travel, understand Croatian-speaking destinations and want to build a career in travel product development / buying teams. Youll use your knowledge of the language, culture, history, and customer appeal of your region to help create standout tours, hotel stays and holiday experiences that offer something genuinely different to the UK travel market. Working as part of our expanding Product team, youll regularly travel overseas to research destinations, meet suppliers, develop new ideas and bring unique holiday propositions to life. Youll be involved in sourcing quality hotels, building touring itineraries, negotiating commercial terms and ensuring every product delivers great value, excellent service and the trusted Saga experience our customers expect. You dont need to know everything from day one. With the support of our experienced Director of Product and a passionate team around you, youll develop your skills in supplier management, contract negotiation, product design and commercial decision-making within the travel industry. If you are fluent in Croatian, commercially curious, creative and excited by the idea of turning destination knowledge into exceptional travel experiences, this could be a brilliant start for a progressive path in the travel industry. At Saga, we work in a hybrid way, with time split between home and our Folkestone office. When youre working in the UK, youll be spending a minimum of 3 days a week in the office and youll also need to be comfortable travelling overseas, sometimes at short notice. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platformMain Responsibilities Our Graduate Trainee Product Managers will be exposed to working alongside an array of functions at Saga such as; commercial, Operations, marketing, finance and sales. You will also represent the brand when meeting with tourist boards and other industry partners. This is not a typical Grad Scheme, truly everyday will be different. With your language skill and passion for travel, you can instantly make an impact here. This exciting role will cover; Learning to deliver commercially successful travel products that meet revenue and margin targets. Taking ownership of supplier contracts, ensuring agreements are competitive and commercially sound. Helping to shape the future of Saga Holidays product range. Improving Sagas relations with its suppliers and potential suppliers via effective account management. Maintaining high levels of product quality as measured in customer satisfaction targets, including NPS. Taking action to improve sales delivery to my areas of responsibility considering commercial data and market insights. Managing my time and priorities to ensure deadlines and business objectives are consistently met. Seeking out potential new suppliers and assist in managing commercial relationships with existing ones. Working under the guidance of the Director of Product and Senior Product Managers to develop new and innovative tour concepts and itineraries. Researching new destinations and seek out new potential suppliers, gradually becoming an expert in your area of responsibility through frequent resort visits. Conducting online and face to face meetings with our overseas hotel, coach and excursion providers, negotiating contracts in line with commercial targets. Working closely with colleagues in the Product and Commercial teams to ensure that product is contracted at the target rates within agreed deadlines for marketing campaigns. Working in conjunction with Marketing to ensure accurate product presentation. Developing a deep understanding of the Saga brand and how to convey the benefits of collaboration to potential partners. Meeting with Tourist boards in core product areas and work alongside them to develop our business. Delivering product briefs to Sales, Marketing and Studio. Providing day to day support to the Director of Product. Attending trade fairs, travel conferences and destination workshops, developing a wide network of contacts. The Ideal Candidate You will be a confident communicator in Croatian, both verbal and written. Aswell as being able to demonstrate the following skills and attributes; Independent, able to represent the business when travelling solo on business. Be a confident communicator with the ability to build and develop relationships with our suppliers and new prospects. Can demonstrate a real passion for travel products and Spanish speaking destinations. Able to bring new ideas to the team for our destinations. Can demonstrate a considered approach with a high-level detail and numeracy skills. Has excellent written communication and presentation abilities. Be a proficient user across Microsoft Office (Excel, PowerPoint, Word). Have the flexibility to travel frequently overseas, sometimes this could be at short notice and could be 3 or 4 nights away from home in our peak buying periods. Desirable; Educational qualifications in art, literature, history and culture. Destination knowledge arising from past travel experiences across the region of Croatia. Ability to manage multiple projects and priorities simultaneously. Experience & qualifications relating to the tourism sector. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 JBRP1_UKTJ

Advancing People Multilingual Recruitment Specialists are now recruiting for a Spanish speaking Desktop Support Engineer on behalf of a leading Spanish based IT Consultancy. Person Specification: Fluent in Spanish Excellent communication and interpersonal skills with a strong customer-service focus.

Role Customer Support Analyst Location: Cambridge (fully office-based) Offer £29,000 - £32,000 We are delighted to be working with a well-established business to recruit a Customer Support Analyst. You will provide support across phone, email and live chat, while managing a varied caseload and working closely with internal teams. Key Responsibilities: Provide professional, customer-focused support via phone, email and live chat, resolving queries efficiently. Process system changes and arrange engineer service appointments Ensure customer information is accurately recorded. Provide customers withguidance and escalatemore detailed training where appropriate. The Ideal Candidate: Must be fluent in English and French Can speak Spanish and/or Italian Previous experience in a customer service or support role, ideally involving phone, email and live chat. Excellent communication skills with a professional telephone manner and strong customer service focus. Logical and methodical approach to problem solving, with excellent attention to detail. Comfortable managing a high volume of cases and prioritising workload effectively. This role would suit someone who enjoys solving problems, working directly with customers and providing a high standard of service. Previous technical support experience would be beneficial, although strong customer service and logical problem-solving skills are equally important. Please apply via the advert or contact Megan at Eclectic Recruitment for more information. We endeavour to reply to every candidate, every time, but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential opportunities. TPBN1_UKTJ

Are you fluent in French and passionate about delivering excellent client service? Do you live in the Dorset area? Were currently seeking French Speaking candidates to join a dynamic and international logistics team. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to play a key role in ensuring smooth freight operations across Europe. In this role, youll be the first point of contact for clients, managing transport bookings (including specialist cargo), coordinating with operational teams, and ensuring that every shipment runs as efficiently as possible. Youll build strong relationships with clients, ports, and internal teams while developing your expertise in freight, transport, and route planning. If youre looking for a role that combines client interaction, operational coordination, and career growth within the transport and logistics industry this could be the perfect next step for you. Main Responsibilities: To manage all transport requests and respond as effectively as possible to client expectations Process booking requests (including hazardous and explosive goods bookings) Propose solutions tailored to clients needs Acquire specific knowledge related to an assigned route Maximise vessel loading capacity through collaboration with the Operational Route Manager Handle service disruptions in coordination with the Operational Route Manager Ensure the administrative management of all transport documents Communicate with port and terminal staff to ensure smooth and efficient vessel and terminal operations Assist in training new arrivals Communication channels: Maintain communication with all clients by phone, via our web platform, and by email, providing up-to-date information on their cargo, space availability, and assigned drivers Train client representatives on making their own bookings online through the online portal Assist and support clients as needed About you: Minimum of a high school diploma (A-level or equivalent), with at least 3 years of professional experience Strong understanding of B2B customer service Good knowledge of the freight or transport industry is preferred but not essential. Training will be given. Skills required: Proficiency in French & English, Knowledge of Spanish is a plus Familiarity with transport and customs booking processes for import and export would be preferred but not essential. Proficient in IT tools Ability to work well under pressure and meet deadlines Adaptability Excellent communication skills and proactivity Ability to take initiative Capacity to multitask and be flexible Problem-solving skills to address client issues Office open from 8am to 6pm. You will work on a rota basis covering these hours. Rota given in advance with weekly shifts with start times of either 8am, 8.30am, 9am or 9.30am. Hours worked 7.5 in total plus one hour lunch break. Hybrid working 2 days a week when fully trained (Monday and Friday working from home). Initially the role will be 100% office based in their office in Poole One in six Saturdays (8.30am 2.30am) full day given off in lieu of hours worked This role is a fixed term contract for one year with a potential to extend on completion of contract and on performance review. TPBN1_UKTJ

Pay: £30,000.00-£35,000.00 per year Job Description: Job Overview We are seeking a dynamic and proactive Market Research Lead Generator to join our expanding sales team. This role is pivotal in identifying and qualifying potential business clients through targeted research and outreach efforts. The ideal candidate will possess strong communication skills, a keen understanding of B2B sales processes, and experience with CRM software to effectively generate high-quality leads. This paid position offers an excellent opportunity to develop your skills in market analysis, client engagement, and sales development within a fast-paced environment. Key responsibilities include conducting comprehensive market research to identify prospective clients, initiating contact via telemarketing and email campaigns, and qualifying leads based on specific criteria. You will collaborate closely with the sales team to ensure a steady pipeline of qualified prospects, utilizing tools such as Salesforce and other CRM platforms. Your efforts will directly contribute to the growth of our client base and overall business success. Duties • Conduct detailed market research to identify potential B2B clients across various industries, • Initiate outbound contact through telemarketing calls and email outreach to generate interest, • Qualify leads by assessing client needs, budget, decision-making authority, and timeline, • Maintain accurate records of outreach activities and lead status within CRM software, • Collaborate with the sales team to develop targeted outreach strategies, • Follow up consistently with prospects to nurture relationships and move leads through the sales funnel, • Utilize Salesforce or similar CRM tools to track progress, update lead information, and generate reports, • Communicate clearly and professionally in both English and Spanish to engage diverse audiences, • Support ongoing market analysis efforts by gathering competitor insights and industry trends, • Assist in refining lead generation processes for increased efficiency and effectiveness Experience • Proven experience in B2B sales or lead generation roles, preferably within a technology or service-oriented sector, • Demonstrated proficiency in telemarketing techniques and outbound prospecting, • Familiarity with CRM software such as Salesforce or equivalent platforms, • Strong command of English; fluency in Spanish is highly desirable, • Excellent communication skills, both verbal and written, with the ability to engage diverse audiences effectively, • Knowledge of sales pipelines, qualification criteria, and customer relationship management best practices, • Ability to work independently while collaborating effectively within a team environment If you are motivated by achieving measurable results through strategic research and outreach efforts, we encourage you to apply for this rewarding opportunity. Join us in driving growth by connecting businesses with innovative solutions! COMPT Start People are the acting agency working on this assignment Work Location: In person

Help Desk Administrator Working Hours: Monday to Friday hours 08:00 AM - 5:00 PM and a 4:00 PM finish on Fridays! Salary: around £31,000 per annum Location: Elephant and Castle Benefits Package: Potential Christmas bonus, Enjoy 20 days of annual leave plus 8 bank holidays, with the option to join the company pension scheme after your probation period London Bridge Office Angels are looking for a confident Help desk Administrator to join a successful Cleaning Services company based near Elephant and Castle. You will be joining a small but very friendly office and the ideal candidates will have previous Customer Service and Office Administration experience. It would be beneficial if you can speak and understand either Spanish or Portuguese, however this is not essential. They are looking for someone bright with a naturally outgoing personality. What You'll Do: Be the first point of contact for client queries via calls and emails Create and verify job specs in collaboration with Managers and Directors, distributing them to clients on demand. Craft and send welcoming emails to new clients Assist in drafting and updating meeting reports for Managers, and share them with clients. Update and manage client databases Assist in processing new starters/applications and help maintain staff lists. Keep the portal updated with essential documents, training records, and toolbox talks. Coordinate bookings for overnight periods and specific works requiring permits Create periodic worksheets and planners and ensuring clients receive necessary documentation. Organise and book deliveries Who You Are: · You can speak or understand Spanish or Portuguese - Beneficial but not essential · You have excellent communication skills and a customer-first attitude. · You thrive in a team-oriented environment and can work independently. · You are detail-oriented and have strong organisational abilities to manage multiple tasks effectively. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across supply chain, distribution, logistics warehouse & transport operations. 3PL Operational Performance Manager Remote UK role Ideal base South East, North West or East Midlands £65k + Benefits + Prospects We are delighted to be working with an international supplier of non-food FMCG items sold via multiple channels to both the B2B & B2C markets. These products are sold in high volume globally & move through a complex supply chain to the customer at pace. This role is central to smooth running of the International inbound & outbound process. Role: Communication, collaboration & measure. This is a stand-alone role with no direct reporting lines into you. However, you will work incredibly closely with all around you including all touch points of the supply chain teams globally & likewise key suppliers within the 3PL warehouse & transport operations. Everything inbound from landing in European ports will fall under your remit. Coordinating the day-to-day execution of third-party logistics operations, working closely with 3PL partners, carriers, customers, and internal teams to support accurate, timely, and cost-effective warehousing, transportation, inventory, and fulfilment. Success in this role means maintaining reliable day-to-day operations, strong working relationships with logistics partners, accurate information flow, and a consistent focus on service, cost, compliance, and continuous improvement. Summary: Supply Chain Operations: Coordinate the planning, execution, and monitoring of logistics activities, including warehousing, transportation, inventory, and order fulfillment. Collaborate with clients, suppliers, and carriers to optimize supply chain processes, reduce lead times, and enhance service levels. Look to prevent bottlenecks with good analysis, process mapping & projecting possible issues ahead of the curve. Travel to 3PLs in Europe will be needed in the short-term to get an understanding & feel of how they operate. Deep dive & analyse overall performance across the supply chain. Report & present solutions. Warehouse and Distribution: Work with warehouse teams to ensure timely and accurate order fulfillment. Monitor inventory movements and stock information, investigate discrepancies, and coordinate corrective actions with 3PL and internal stakeholders. Transportation and Freight Management: Coordinate transportation networks, carrier relationships, and freight negotiations to ensure cost-effective and timely deliveries. Track transportation and warehousing costs, validate operational charges, support budget planning, and identify practical cost-saving opportunities as well as areas for process improvement. Customer Relationship Management: Provide timely operational updates, respond to logistics enquiries, align expectations, and coordinate the resolution of delivery or fulfilment issues. Performance monitoring and Cost Control: Track relevant logistics KPIs and service levels, maintain accurate operational records, and escalate risks or recurring issues with clear context and recommended next steps. Compliance and Documentation: Support accurate shipping and trade documentation and ensure logistics activities follow internal procedures and applicable regulatory requirements. Experience / Qualities required: Hands-on experience coordinating external 3PL logistics providers, carriers, warehouses, and cross-functional stakeholders. Experience monitoring operational performance, investigating issues, and coordinating corrective actions. Knowledge of customs clearance and import/export processes, including commercial documentation, HS code classification, and coordination with customs brokers is highly valued. Languages – English & ideally Spanish To reflect the company values of excellence, support, creativity, and fun! Able to collaborate, be diplomatic, and take direction and feedback constructively. Emotional intelligence, supporting their peers with creative problem solving and promoting a positive work environment. Understanding of order fulfilment, inventory control, transportation, freight, and warehouse operations, executing their responsibilities with excellence. Strong working knowledge of Excel or Google Sheets and confidence using ERP, WMS, TMS, or similar operational systems This is a fantastic opportunity - we look forward to your application. Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk

General Manager Urban Pubs, Bars & Restaurants Multiple Brands London We're growing, and we're looking for brilliant General Managers to join us across our family of venues. From modern British pubs and destination neighbourhood locals, to the food-led world of Salt Yard and the high-energy competitive socialising experience of Bat & Ball, there are plenty of different businesses to get stuck into. Each brand has its own personality, but the ambition is the same: great people, great food and drink, brilliant guest experiences and businesses that perform. We're after General Managers who want to take ownership, build teams and make a venue their own. You'll be the sort of person who Genuinely loves hospitality, you're as interested in the guest experience as you are in the numbers behind it. Lives and breathes your venue. You know your regulars, your team, your local market and what makes your business tick. Can lead a busy operation with confidence, whether that's a packed Saturday pub, a buzzing restaurant service or a high-energy night of competitive socialising. Has strong food and drink knowledge and takes pride in the details, from seasonal small plates and great wine to craft beer, cocktails and a properly executed pub classic. Leads from the floor, not the office. Your team see you, trust you and want to follow you. Is commercial and entrepreneurial, spotting opportunities, controlling costs and always looking for ways to grow the business. What you'll actually do Run your venue like it's yours. Build, coach and look after a brilliant team. Keep standards high, the guest experience exceptional and the operation running smoothly. Own your P&L, understand your numbers and turn good ideas into great results. Whether you're leading a Pub, a Restaurant or a Bat & Ball venue, you'll be the person making the business happen day to day. Where could you fit in? Urban Pubs, Bars modern British pubs, bars and neighbourhood venues built around quality food, drink and genuine hospitality. Salt Yard distinctive Spanish and Italian-inspired restaurants, known for seasonal small plates, charcuterie, wine and a lively London dining experience. Bat & Ball high-energy competitive socialising, combining games and entertainment with food, drinks and big nights out. What we're Looking For: Put your heart on your sleeve: take ownership, be bold and run the business as if it's your own. Stay cool under pressure calm, composed and unflappable. Minimum 2 years' experience as a General Manager, ideally in a quality hospitality environment. Strong knowledge of food, drink and service, with the ability to adapt to different hospitality concepts. Strong communication and organisational skills, with an approachable leadership style. Superb customer and floor service skills. Solid financial, operational and commercial know-how. Entrepreneurial flair and a genuine passion for people development. Love to train, mentor and grow a high-performing team. Personal Licence holder is a plus. What's In It For You Competitive salary plus bonus. Opportunities across a growing portfolio of pubs, restaurants and competitive socialising venues. Comprehensive training and ongoing development to accelerate your career. Clear paths for progression, with regular openings and opportunities to step up. Employee discounts across our pubs, bars and restaurants. Strategic autonomy: make meaningful decisions, own your results and be fearless. Continuous team trips, management incentives and socials in a warm, family-like culture. 28 days' holiday. Employee Assistance Programme via Licence Trade Charity. Lucrative referral scheme: earn up to £1,000 per successful referral. Access to Stream to draw wages as needed. Birthday day off on us. Cycle-to-work scheme. Enhanced maternity/paternity/adoption pay. Workplace nursery benefit. Length-of-service recognition rewards. Ready to lead something brilliant? If you're bold, people-centric and commercial, with a genuine passion for exceptional hospitality, we'd love to meet you. Tell us what kind of business gets you excited whether that's a brilliant pub, a standout restaurant or a venue where the competition is part of the experience and let's find the right opportunity for you. TPBN1_UKCT

An iconic luxury jewellary brand is hiring a bilingual Spanish Customer Service Advisor at their Central London head office. This is a fantastic opportunity if you have worked in Customer Service or Customer Care seeking a challenge offering more variety using your Spanish. Responsibilities of the Customer Care Advisor: Assisting Spanish and English speaking clients with product enquiries Updating and maintaining the order database Providing support to clients registering online and having their orders processed through the website Assisting clients with any issues regarding returns or orders via email and phone Dealing with any complaints in a timely manner – escalating any issues to relevant departments Regular liaison with the logistics department regarding late deliveries or faulty goods Liaison with the fulfilment team when necessary Convert customer enquiries into sales opportunities - upsell Handling accounting enquiries with the finance team Requirements of the Customer Care Advisor: Excellent English language skills Fluency in Spanish Proven experience in a professional environment in Customer Service or Administration Flexibility and team orientation essential Knowledge of ticketing systems desirable Ideally experience in a similar office-based job If you are looking to either continue or start a career working for a well-established high-end brand with an outstanding reputation, we would love to hear from you. To apply, please send your CV in English and in Word format to Tom. languagematters is acting as an employment business in relation to this vacancy

Account Management Executive Reports to Head of Account Management Start date TBC BRIEF SUMMARY This is an opportunity to join a newly established Account Management team during a period of growth and technological change. The role will work directly with customers to build lasting partnerships, deliver a high standard of service and support mutual commercial success. The successful candidate will be motivated, customer-focused and commercially minded, with strong interpersonal skills and a genuine passion for customer service. They will be committed to process enhancement, continuous improvement and customer satisfaction while developing their career within account management. REQUIREMENTS Manage a portfolio of assigned accounts, acting as the primary point of contact for customers and ensuring a consistently high standard of service and engagement. Build strong, long-term relationships with customers, transitioning interactions from reactive support to proactive partnership. Support the Head of Account Management in implementing the account tiering framework and ensuring service levels are delivered appropriately across the customer base. Identify upsell and cross-sell opportunities within the existing account base, working closely with the Regional Sales Director and wider sales team to convert these into revenue. Maintain accurate and up-to-date account records within internal systems, tracking activity, opportunities and customer feedback. ESSENTIAL SKILLS Experience in a customer-facing role, such as account management, customer support, customer success or sales. Strong interpersonal skills with the ability to build rapport and maintain trust with customers at all levels. A proactive, solutions-focused mindset with genuine enthusiasm for delivering excellent customer service. Excellent organisational and time management skills, with the ability to manage multiple accounts and priorities simultaneously. Excellent verbal and written communication skills, with confidence in engaging customers and internal stakeholders clearly and professionally. Ability to work both independently and collaboratively as part of a small, growing team. Commercially aware, with an understanding of customer lifetime value and the role of account management in driving business growth. Comfortable using account management and ticketing tools to manage account activity and communications. High attention to detail and a commitment to accuracy in all customer-facing communications and record keeping. Proficiency in MS Office and the ability to learn new systems and processes quickly. Willingness to travel across the UK and occasionally internationally to visit customers and attend industry events. DESIRED SKILLS Experience in the public transport, passenger information or wider transport technology sector would be advantageous but is not essential. Prior experience in a B2B account management or customer success role, with a track record of retaining and growing customer relationships. Experience using software platforms such as D365, HubSpot, Jira or similar. Experience working within cross-functional teams alongside sales, operations and technical colleagues. Experience working in a manufacturing or technology business. Demonstrated enthusiasm, energy and a proactive approach, with a genuine desire to grow and develop within the role. Proficiency in an additional language such as French, German or Spanish would be advantageous for an international customer base. High standards of professionalism, integrity and work ethic with a positive, collaborative attitude. Demonstrated flexibility and adaptability in a fast-moving, growing business environment. Experience of Quarterly Business Reviews (QBRs) or formal account planning methodologies. Experience using SharePoint or similar internal collaboration platforms. TASKS AND DUTIES Act as the day-to-day point of contact for an assigned portfolio of customer accounts, managing incoming queries and coordinating internal responses. Conduct regular account review calls/check-ins with each customer to discuss performance, open issues and upcoming requirements. Maintain accurate, up-to-date records for each account, including contacts, order history, contracts and correspondence within internal systems. Log and monitor customer queries and support issues through to resolution, escalating technical problems to the relevant internal teams. Proactively flag contract or warranty renewals and coordinate the renewal process. Identify upsell and cross-sell opportunities, such as software upgrades, additional units or new contracts, within the existing customer base. Prepare and deliver Quarterly Business Reviews (QBRs) for Tier 1 accounts, covering performance, satisfaction and future opportunities. Monitor customer satisfaction across the portfolio and flag at-risk accounts early. Feed customer and market insight back to the wider business. Represent the business at customer site visits and relevant industry events/trade shows. Carry out any other duties as deemed necessary by the Head of Account Management

If you're ready to be an integral part of our pub's success by creating a clean and inviting space for our customers, and in creating memorable experiences through the cleanliness and warmth of our pub - apply now and become our Pub Cleaner.

Deal with customer requirements, complaints and service issues.

As front-of-house, it is essential that you are able to provide outstanding customer service and support to our guests whilst working on an array of tasks including guest check-in and administration. Excellent customer service skills. Genting Casinos is one of the UK's most popular leisure businesse

Handle customer queries like a pro, all while keeping that friendly vibe!.

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You know how to deal with customers but youre looking for something more exciting a job thats going to challenge you. Well train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. The calls come in to you and you decide how best yo

CB Driver / Warehouse Operative £13.Hours: Monday to Friday Training Hours: 08:00 16:00 After Training: Rotating shifts 06:00 14:00 14:00 22:00 Pay Rate: £13.We are looking for a reliable and hardworking CB Driver / Warehouse Operative.The successful candidate will be a confident CB dri

You know how to deal with customers but youre looking for something more exciting a job thats going to challenge you. Well train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. The calls come in to you and you decide how best yo

At Bloor Homes, our Sales Advisors are an integral part of the team one that doesnt just sell bricks and mortar, but that helps make our customers dream new homes become xrnqpay a reality.

They welcome applicants from all backgrounds, especially those with experience in sales, marketing, field sales, event assistant, retail, call centre, bartender, hospitality, marketing assistant, warehouse, shop assistant, care assistant, customer service advisor, and any other customer relations or

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Here's an idea of what your shift pattern will be: Mon: Mornings Tues: Mornings Weds: Mornings Thurs: Mornings Fri: Mornings Your key responsi

Position available for carpet and upholstery cleaner.The successful applicant must have the ability to work on their own or as part of a team.Requirements; Good presentation and communication skills are essential together with an eye for detail and a considered approach to their work.Experience i

About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Show genuine passion and drive for delivering exceptional customer service. As part of Compass Group UK&I, we combine

Shift: MondayFriday, 22:00 - 06:00.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.The Delivery Group, one of the UKs fastest-growing e-commerce and postal logistics companies , is seeking reliable and motivated Warehouse Operatives to join our

Alongside a safe working environment, we offer perks and benefits to suit everyone: Enhanced digital GP service for you and your dependents 50% earned salary advances for four-weekly paid employees High street shopping and restaurant discounts including 15% off Ocado. Up to 7% matched pension contri

This is an excellent opportunity for individuals who enjoy working independently, travelling between locations, and delivering high standards of cleaning service. Key Responsibilities Deliver professional cleaning services to a high standard Travel between assigned sites within your designated area

You know how to deal with customers but youre looking for something more exciting. Well train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. The calls come in to you and you decide how best you can help the customer.

You'll be expected to deliver an exceptional level of service while maintaining a strong commercial focus. You should take pride in delivering an exceptional client experience, but also understand that luxury service and commercial performance go hand in hand.

The Role: Selling specialist products to customers over the phone Taking on existing customers, then doing new business development Office-based, working in a close-knit team with full internal training Monday to Friday, 8am - 5pm The Person: Customer service, office-based or similar background Look

About You Confident, outgoing, and customer-focused Self-motivated with a positive, target-driven attitude Resilient and comfortable working in a field-based role Strong communication and relationship-building skills Eager to learn and develop a career in sales Able to work independently and as part