Office Coordinator
4 days ago
Gay Street, Pulborough
Office Coordinator
Monday to Friday 8:30 to 16:00 Main Responsibilities:
To be responsible for the initial contact from clients with concerns or complaints.
To be responsible for the initial contact from carers with queries relating to finance and or HR queries.
To be the first point of contact for the Registered Care Manager and the Finance Director.
To support the Registered Care Manager
To support the day to day running of the office and ensure compliance with recording and reporting requirements in line with the business policies.
The Office Coordinator will act under supervision of the Registered Manager.
Assist the area coordinator with in house scheduling systems
To be compliant with clients medications recording and ensure inhouse systems are accurate and up to date with relevant legislation The Role:
You will be expected to be the first point of call for any concerns, queries or complaints from both clients and carers.
Liaise with the Registered Care Manager any such concerns, queries or complaints from both clients and carers.
You will be required to update the Registered Care Manager on a daily basis.
The role will involve delivering in house training sessions on mandatory training subjects.
In the absence of the Registered Manager and Finance Director you will be responsible for overseeing operations and managing the team.
Oversee auditing of EMAR for all clients.
Make sure clients have been informed of any scheduling changes. Requirements:
Excellent IT skills (microsoft office, excel)
Excellent communication skills, excellent phone manner and highly organised
Proactive approach to challenging and rapid changes within the business
Minimum 3 years experience in the Health and Social Care sector and or 2 years experience within an office environment.
An understanding of managing EMAR.
An understanding of CQC policies and requirements. Pay:
Office Coordinator Full time position, 28 days annual leave
£24375
