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Company Overview CS Paving & Surfacing is one of Lincolnshire's leading driveway companies. We pride ourselves on high-quality workmanship and attention to detail in all aspects of work we carry out, ensuring excellence tailored to each project's specific needs. Summary We are seeking a skilled professional to join our team at CS Paving & Surfacing in Lincoln, Lincolnshire. This role is vital in ensuring exceptional customer interactions and supporting our commitment to high-quality service. The successful candidate will play a key role in enhancing our customer experience and promoting our services. Responsibilities • Engage with customers to understand their needs and provide tailored solutions, • Assist in marketing initiatives to promote our services, • Maintain clear and effective communication with clients throughout the project lifecycle, • Provide exceptional customer service, addressing inquiries and concerns promptly, • Collaborate with team members to ensure project specifications are met, • Build and maintain positive relationships with clients to encourage repeat business, • Stay informed about industry trends to enhance service offerings Qualifications • Proven experience in customer service or a related field, • Strong communication skills, both verbal and written, • Basic knowledge of marketing principles is preferred, • Ability to work collaboratively within a team environment, • Detail-oriented with strong organisational skills, • A proactive approach to problem-solving, • Enthusiasm for the construction or home improvement industry, • Call-To-Action If you are passionate about delivering exceptional service and want to be part of a dedicated team, we invite you to apply today! Job Type: Full-time, Permanent, Freelance Work Location: Lincoln and surrounding areas / on the road