Senior Product Analyst (12 Month FTC)
14 days ago
Dagenham
Ready for a Challenge?\n Welcome to Just Eat Takeaway.com, a leading global online food delivery platform where we empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners worldwide. About This Role\n As a Product Analyst on a Fixed-Term contract in our Customer Product Analytics team, you’ll play a pivotal role in enhancing the customer journey across our website and app. Your mission? Deliver data-driven insights that optimize our product experience! \n Your analytical expertise will help us understand product performance, identify areas for improvement, and drive impactful decisions. Collaborating closely with product managers, UX teams, and data scientists, you’ll transform complex data into actionable insights that shape our global user experience. \n Excited to take on a key role in our London tech hub? Let’s dive into the details! Your Key Responsibilities\n\n • Utilize data-driven insights to understand user navigation on our platform, pinpoint pain points, and create innovative solutions. Provide performance insights and monitor KPIs, communicating findings to the Product Manager.\n, • Build a clear, quantitative understanding of our users and their journeys to guide product design.\n, • Serve as the first point of contact for behavioral analysis using tools like Google Analytics, Snowplow, and BigQuery.\n, • Collaborate with product managers, UX teams, and the business to assess opportunities and prioritize tasks that have the largest customer impact.\n, • Support the alignment and guidelines of our data infrastructure as part of the Customer Data & Analytics team.\n, • Proactively identify growth opportunities and experiment with ideas to optimize product experiences and drive user engagement & retention.\n, • Interpret technical issues and clearly explain topics to stakeholders to support data-driven decision-making.\n, • Guide and mentor others, sharing your knowledge while further developing your skills through learning and training opportunities.\nWhat Will You Bring to the Table?\n\n, • Proven experience as a Product Analyst, Web Analyst, E-Commerce Analyst, or similar.\n, • Proficiency in SQL and data visualization tools such as Google BigQuery (Redshift) and Tableau (Looker).\n, • Strong understanding of user behavior data collection & processing across various analytics tools (e.g., Snowplow, Google Analytics).\n, • Experience troubleshooting event tracking implementations with user behavior analytics tools.\n, • Hands-on experience in A/B testing & experimentation to inform product decisions.\n, • Ability to translate complex data into clear, actionable insights for both technical and non-technical stakeholders.\n, • A collaborative spirit, effectively working with product, engineering, and UX teams.\n, • Good communication skills and a passion for knowledge sharing in a team environment.\n, • Some exposure to Airflow, GitHub, and Jira in a collaborative environment (preferred but not essential).\n, • Knowledge of programming languages like R or Python is a plus but not essential.\nAt JET, This Is On The Menu\n Our teams forge connections internally and collaborate with some of the best-known brands on the planet, giving us a truly international impact in a dynamic environment. \n Fun, fast-paced, and supportive, the JET culture is all about movement, growth, and celebrating every aspect of our JETers. Thanks to them, we stay one step ahead of the competition. Inclusion, Diversity & Belonging\n No matter who you are, what you look like, who you love, or where you come from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture that encourages diversity of people and thinking, where all employees feel they truly belong and can bring their most colorful selves to work every day. What Else Is Cooking?\n Curious to learn more about our JETers, culture, or company? Check out our career site for stories, blogs, podcasts, and more JET morsels. \n Are you ready to take your seat? Apply now!