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IT Applications Support Analyst Circa £35k per annum Southampton (Hybrid) Permanent ? Your New Role Our client is a highly respected law firm operating within the professional services sector, seeking an experienced IT Applications Support Engineer to join their established Information Technology team. This role plays a critical part in supporting and optimising the firm’s core legal technology platforms, ensuring stability, performance, and continuous improvement across practice, case, and document management systems. You will provide second and third line support across business-critical legal applications, acting as a subject matter expert for platforms such as iManage, SharePoint, Peppermint (or equivalent PMS/CMS systems), and their integrations with Microsoft 365. The role offers a balanced mix of BAU support and project-based work, including system upgrades, configuration changes, UAT cycles, and platform enhancements. Working closely with Service Desk, Infrastructure teams, third-party vendors, and senior legal stakeholders, you will investigate and resolve complex incidents, analyse system performance and database behavior, and proactively identify opportunities for improvement. You will play a key role in ensuring systems operate securely, efficiently, and in compliance with regulatory standards within a highly regulated legal environment. Ensuring Your Success To succeed in this role, you will have proven experience supporting enterprise applications within a legal or professional services environment. A strong understanding of Document Management Systems (such as iManage or SharePoint), Practice/Case Management Systems (such as Peppermint, Elite, Aderant or similar), and matter-centric legal workflows is essential. Experience supporting integrations with Microsoft 365 is required, alongside strong analytical and problem-solving skills. You will have hands-on experience writing and troubleshooting MS SQL Server queries, with a solid understanding of relational databases. Knowledge of ITIL-based incident, problem, and change management processes is advantageous. Strong communication skills are essential, with the ability to translate technical issues into clear, business-friendly language for fee earners and senior stakeholders. A proactive mindset, strong attention to detail, and the ability to manage multiple priorities independently are key to thriving in this role. In Return In return, you will join a forward-thinking and collaborative IT team within a respected legal organisation, where technology plays a central role in driving operational excellence. Alongside a competitive salary and comprehensive benefits package, you will have the opportunity to contribute to meaningful system improvements, influence platform strategy, and support a high-performing professional services environment.

We are currently recruiting for an IT Support Analyst on a permanent basis for an organisation based in Eastleigh. You'll be joining a well-established and diverse organisation on a hybrid basis. The role You will be experienced across varying levels of IT Support, with future ambition to want to lead a team of junior 1st Line Support staff. You must have experience in an IT Support environment and understanding of best practices. As the IT Support Analyst, you will be supporting the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests.You will be managing and supporting those in 1st line positions, so someone with great interpersonal skills and someone with a 'can do' attitude will be successful in this position. Someone fit for this role might have the job title IT Support Engineer, 2nd Line Support Engineer, Senior 1st Line Support Engineer. You will have: • Experience across an IT Support environment, • Ambition to support and lead a team of 1st Line support, • Understanding of best practices across an IT support service desk, • Salary £36,000-£40,000, • Working hybrid, the office is based in Eastleigh, • Generous pension scheme with contributions up to 10%, • Life assurance of 5x your annual salary

Operations Strategy Analyst Southampton - Hybrid Salary - up to £50,000 This is an opportunity to join a fast‑paced organisation where data drives every operational decision. You will play a key role in improving processes across the customer and loan lifecycle, helping shape how a growing financial services business delivers efficient, customer‑centric operations. The Company They are a data‑led financial services provider focused on delivering a smooth and responsible customer experience. Their Operations function is evolving rapidly, and they are investing heavily in analytics, tooling, and smarter decision‑making. You will join a collaborative team that values transparency, continuous improvement, and practical insight. This is an environment where your analytical work directly influences performance and customer outcomes. The Role • Analyse large datasets to uncover trends, inefficiencies, and opportunities across operational workflows., • Develop dashboards and reports to track key performance metrics such as processing times, service levels, staffing efficiency, and customer experience., • Conduct root cause analysis and present clear, actionable recommendations to non‑technical stakeholders., • Build predictive models for forecasting volumes, capacity planning, and workforce optimisation., • Partner with Data Engineering to ensure data accessibility, quality, and availability., • Monitor compliance and flag operational risks based on emerging patterns and anomalies., • Support the development and maintenance of analytical tools using SQL, Python, and BI platforms. Your Skills and Experience • Strong commercial experience in data analytics within an operational or financial services setting., • Proficiency in SQL and either Python or R, along with experience using data visualisation tools such as Power BI, Tableau, or similar., • Demonstrated experience improving processes, forecasting performance, or optimising operational workflows., • Ability to translate complex data into simple insights for senior stakeholders., • Comfortable working in a fast‑paced environment with multiple priorities. HOW TO APPLY: • Apply by sending your CV to Joe by the link below

The ideal candidate will have a strong understanding of AWS infrastructure and proven experience as a Technical Business Analyst. This role involves supporting governance activities across an AWS cloud platform, enhancing cloud controls, and improving documentation.

Strong technical troubleshooting skills. Ability to create clear technical documentation.

As we expand our footprint, we are looking for an Technical Configurations Analyst to join our growing Technical Delivery team and keep us at the leading edge of the market. High-growth Insurance start-up | Technical Configurations Analyst | Remote | 40-55K DOE + bonus. In this role, you will be the

We’re seeking a part-qualified Junior Technical FP&A Analyst to work closely with various teams to provide clear insights into the company's performance and future potential. Junior Technical FP&A Analyst – High-Growth Tech Business (Nr.

Our client, a well established and growing business that provides an outsourced service for sales progression for the property sector, is looking for a Technical Business Analyst to bridge the gap between business operations and technology. The Technical Business Analyst will design, document and de

Stakeholder Management: Acting as the translator between non-technical business units and the technical Data Engineering squads. Technical Data Analyst (SQL / Snowflake). We are looking for a solid Technical Data Analyst to act as the vital link between business stakeholders and Data Engineering tea

Our client, a well established and growing business that provides an outsourced service for sales progression for the property sector, is looking for a bright Technical Business Analyst who has just finished their Masters degree or undergraduate degree to bridge the gap between business operations a

Technical Business Analyst (SQL Data) London to £75k (12 month FTC) Immediate Start!. As a Technical Business Analyst within the Hedge Fund division you will work across a range of asset classes (e. Are you a tech savvy Business Analyst with SQL skills combined with a good understanding of finance

A skilled Technical Business Analyst is required to support technology projects within the non for profit sector. Collaborate with stakeholders to gather and document business and technical requirements.

Technical Business Analyst - Web - Booker GroupLocation: , , 0Shift Hours: 38 hrs per week (Hybrid)Salary: CompetitiveAt Tesco and Booker, we’re committed to building digital experiences that make things easier for every customer—and we welcome everyone to be part of that mission. As a Technical

Technical Analyst – Tech Analyst - Developer - Microservices – API – Hybrid - £550/£570 (Inside IR35) – Immediate Starters. Support the Technical Product Owner in ensuring the implementation aligns with the CMS product and technical strategy. Proven experience of day-to-day agile technical

Technical Test Analyst with an Automate Pro and/or ServiceNow background. You will ideally have experience working as a Technical Test Analyst or Test Engineer within a Consultancy Firm or Solutions Vendor to the Finance Sector. NextWave is looking for a Technical Test Analyst specialising in Automa

Technical Support Analyst (TSA). Get notified about new Technical Support Analyst jobs in. Technical Support Analyst – Remote, Bilingual English & French.

A leading consultancy firm in the UK is looking for 2 BA’s or Technical Authors to assist with critical project work. Strong stakeholder management skills and the ability to translate between business and technical teams are essential.

A leading investment technology firm is seeking a Technical Product Analyst to shape and scale their platform capabilities. You will work on designing integrations, collaborating with clients and internal teams, and applying your technical expertise to enhance platform performance.

Technical Business Systems Analyst- Insurance. We are currently recruiting for a Technical Business Systems Analyst with Pensions / Insurance and Solution Design experience to join one of our Insurance clients on a 6-month contract. Ability to produce comprehensive application and business requireme

We help companies that are looking to hire Technical Operations Analysts for jobs in London, United Kingdom and in other cities too. Technical Operations Analyst – Need Trading Industry Experience, London, UK. A proprietary trading firm with three offices in Chicago, London, & New York City, is se

An experienced Technical Systems Analyst with strong data and integration skills is required to play a leading role in providing ongoing technical support for the business systems of an international legal firm. We are looking for a Technical Systems Analyst to join our clients Business Systems Supp

Experience as a Business Analyst or Technical Business Analyst in banking or financial services. We are looking for a Technical Business Analyst to join IBM’s Financial Services team, with strong experience in the banking sector. Relevant Technical Business Analyst or Business Analysis certificati

Technical Test Analyst, with an Automate Pro and/or ServiceNow background. You will ideally have experience working as a Technical Test Analyst or Test Engineer within a Consultancy Firm or Solutions Vendor to the Finance Sector. NextWave are looking for a Technical Test Analyst specialising in Auto

This is a great opportunity to join a collaborative, international IT support team, providing high-quality technical support while helping to improve system performance, automation, and user experience. You'll deliver hands‑on and remote technical support for end users, proactively monitor device

Join the company as their New Technical Support Analyst!. Providing first‑line technical support to colleagues across the organisation.

Technical Analyst – DOC Analytics. We are looking for an experienced and motivated Technical Analyst (TA) to join our small, but talented, Group Data in One Click (DOC) Analytics Team within Group Functions Technology (GFT). Experience developing as part of a technical delivery team is a key requi

A leading technology company in Greater London is seeking a Technical Business Analyst to enhance operational efficiency in the banking sector.

A disability charity in Greater London is looking for a Technical Support Analyst to provide vital support to organizational systems. This remote role involves assisting with technical issues and supporting various business platforms.

The Senior Technical Pricing Analyst will report to the Lead Technical Pricing Manager and support the design and build of risk price projects for home insurance. The role resides within the technical pricing and underwriting team and wider commercial team working alongside retail pricing experts, d

Ready to apply your technical mind to real‑world challenges?.

Senior Technical Business Analyst (Contractor - 6 Months). Technical Business Analyst / Project Manager - global investment management firm. Our client is seeking a Technical Analyst with experience in full-stack software development to join our growing Analytics team.

A leading technology company in the United Kingdom is seeking a Senior Technical Analyst to accelerate the development of performance solutions. This position involves technical problem-solving, data analysis, and client engagement, and requires strong SQL and Python skills.

A leading financial institution is seeking a Technical Investment Complaint Handler based in London. The role involves managing technical complexities within Private Banking and Wealth Management complaints.

We are looking for a technically adept Technical Analyst experienced with compliance requirements to join our expanding iGaming business. Proven ability to communicate complex technical issues clearly and concisely to non‑technical stakeholders. Working with the technical compliance officer to man

Senior EDI Technical Analyst (FTC Maternity Cover) page is loaded## Senior EDI Technical Analyst (FTC Maternity Cover)remote type: Remotelocations: St. Albans, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR125296As the Senior Elect

Senior Technical IAM Analyst (L5).

Business Analyst (People Change/Transformation/Non-technical). People Change & Transformation project experience and core Business Analyst experience for an initial 24 month FTC/fixed term permanent basis. Please note applicants with predominantly IT/Technical/CRM Systems/Digital/Data/non-financial

The CRM Technical Analyst is responsible for owning the infrastructure, data pipelines & cleanliness, technical implementation and reporting dashboards of our CRM campaigns, specifically within Braze, ensuring that they are seamlessly integrated to drive highly personalised and segmented campaigns.

Able to conduct Business Analyst activities during early‑stage project definition, including requirements gathering and initial scoping. In this role, you will collaborate closely with Capgemini's technical architects, and consulting teams to help clients scope their future business models, build

The support will involve both technical and business‑related issues, so you will be expected to work and communicate effectively with technical resources (DBA, developers) as well as business resources (Traders, Business Analysts, Compliance Officers, Trade Support, etc. As a Technical Client Serv

The DA Technical Analyst will be responsible for supporting the effective management and oversight of delegated authority business across Chaucer, covering both Lloyd’s syndicate and company market platforms. Provide technical guidance to underwriters and stakeholders for all delegated matters inc

We are now looking for a Senior Technical Analyst to join our Marketing & Reader Revenue (MRR) team. The Senior Technical Analyst will be embedded within the department and focused on delivering practical, data-driven insights aligned to the Guardian’s priorities.

A leading global market maker in London is seeking an Enterprise Data Engineer.In this hands-on role, you will design data models and pipelines crucial to business operations.Responsibilities include collaborating with various teams, leading project meetings, and ensuring operational excellence.The

A technology leader in business solutions is seeking an experienced Fusion SaaS Technical Analyst specializing in UK Government clients. This role involves delivering post-sales support, ensuring customer satisfaction, and troubleshooting technical issues.

This is an opportunity to join a highly respected, top-tier multi-strategy hedge fund in a core Valuation & IPV function, with exposure across a broad range of asset classes.The role sits at the centre of the investment platform and offers day-to-day interaction with trading, risk and technology tea

Senior Business Analyst or Technical Business Analyst. Senior Business / Technical Analyst. Partner with technical teams to gain a deep understanding of the.

An international legal firm is looking for an experienced Technical Systems Analyst to join their Business Systems Support team. This role involves integrating key business systems and providing technical support.