975 Best technical customer service Jobs in London (December 2025)

Roadside Technician

3 days ago

Dartford

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Roadside Rescue Mechanic

3 days ago

Dartford

Roadside Technician - London and Greater London

3 days ago

Dartford

Roadside Vehicle Mechanic

3 days ago

Dartford

Roadside Mechanic

3 days ago

London

Roadside Vehicle Technician

3 days ago

Croydon

Food Technical Manager

6 days ago

London

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e –commerce, grocery, foodservices, and retailers such as our GAIL’s Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Own and implement site QA/QC strategies in alignment with wider business goals., • Monitor and report on quality KPIs in collaboration with production teams., • Lead quality investigations, customer complaint analysis, and corrective action planning., • Maintain HACCP programs and ensure all staff receive appropriate training., • Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports)., • Drive reduction in non-conformances and ensure specification adherence., • Coordinate internal and external audits, achieving AA/Green status across all., • Promote best practices in food safety, hygiene, and risk management., • Support hygiene improvement plans and cross-functional innovation efforts. Our team tells us you will be a great addition if you: • BSc in Food Safety or related field (required), • 5+ years' experience in Food Manufacturing, ideally in a technical role, • Level 3 HACCP Certification or higher, • Lead Auditor qualification (preferred), • Strong knowledge of Retailer Codes of Practice, • Experience with high care environments and bakery/ambient products, • Proven track record in leading BRCGS and regulatory audits, • Expertise in root cause analysis, microbiological data interpretation, and non-conformance management, • Effective at influencing senior stakeholders and driving change, • Strong Microsoft Office skills, especially Excel What’s in it for you? • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday, • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme

Private Banking Executive - European Language or Russian, Hebrew, Turkish, Arabic

1 day ago

LONDON

Private Banking & Wealth Management Executive | Barclays | London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with * Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement * Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures * Experience in managing client relationship * Experience in dealing with senior stakeholders * Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews * Relevant client facing experience in a Private Banking/Wealth Management or similar role * Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. * Technically minded with strong PC skills (Word, Excel, Power point) * Good communicator with the ability to engage across a broad client demographic * Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. * 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: * Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. * Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. * Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems * Understanding of regulatory framework * Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. * A strong, up to date understanding of the general financial markets dynamics and current financial concepts. * A high aptitude and understanding of the digital landscape, with the ability to effectively support client’s changing needs in this area * Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. * Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. * Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities • Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials., • Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication., • Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities., • Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions., • Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations., • Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries., • Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager., • Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences., • Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services., • Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees., • Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team’s operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information., • Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Data Centre Technician

2 days ago

London

OUR COMPANY EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and a commitment to superior service quality are our top priorities, alongside investing in and supporting our partners and team members. We are proud to be a truly international IT provider, delivering services through global simplicity and trusted transparency. WHAT YOU’LL DO As an Assembly Operative, you will support the full lifecycle of data centre hardware operations, including deployment, maintenance, upgrades, and decommissioning. You will work hands-on with compute, storage, and networking equipment, ensuring operational excellence in a fast-paced, mission-critical environment. KEY RESPONSIBILITIES • Deploy new hardware (servers, storage, networking) to expand data centre capacity, • Perform physical repairs and upgrades on existing infrastructure, • Identify and resolve technical issues related to hardware, connectivity, and configuration, • Relocate or reconfigure hardware to support operational changes, • Decommission and recycle outdated equipment in line with company policies, • Execute network maintenance and deployment tasks, including cabling and port testing, • Use hardware/software tools and automation workflows to support daily operations, • Maintain accurate records of activities, including asset tracking and configuration updates, • Participate in 5S and continuous improvement initiatives, • Collaborate with technical teams to coordinate hardware replacements, • Document repair and maintenance activities, including system configuration updates, • Participate in emergency response efforts, • Adhere to all safety, security, and operational procedures, • Uphold EOS values of integrity, innovation, and teamwork ESSENTIAL CRITERIA, • Technical diploma or certification in electronics, IT hardware, or related field, • Experience in data centre or IT hardware environments preferred, • Basic to intermediate computer skills and familiarity with network components, • Strong attention to detail and ability to follow instructions in English, • Effective communication skills and ability to work independently and collaboratively, • Willingness to travel locally between data centre sites PHYSICAL REQUIREMENTS, • Ability to lift and manoeuvre equipment up to ~50 pounds, occasionally up to 100 pounds, • Dexterity to manage small and complex components, • Frequent standing, bending, and movement in confined spaces

Revit Technician

10 hours ago

London

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a skilled and detail-oriented Revit Drafter to join our team. As a Revit Drafter, you will play a crucial role in the development and creation of architectural designs and construction documents using the Autodesk Revit software. You will collaborate with architects, engineers, and other design professionals to produce accurate and high-quality 3D models and technical drawings. Responsibilities: • Utilize Autodesk Revit software to create and develop 3D models, architectural plans, sections, and elevations based on design specifications and guidelines., • Collaborate with project managers, engineers, and other team members to ensure accurate representation of design concepts and intent in Revit models., • Assist in the coordination and integration of various disciplines' models (MEP, structural, etc.) into the overall project model., • Create and modify families, templates, and libraries to improve efficiency and maintain consistency across projects., • Conduct regular quality checks on Revit models and drawings to ensure compliance with project standards, building codes, and industry best practices., • Generate detailed construction documents, including plans, sections, elevations, schedules, and details, for various stages of the design process., • Coordinate with project team members to incorporate revisions, design changes, and other modifications into the Revit models and drawings., • Stay up to date with the latest software updates, advancements, and industry trends related to Revit and BIM (Building Information Modeling)., • Collaborate and communicate effectively with team members and project stakeholders to understand project requirements and deliverables., • Assist in the training and mentoring of junior drafters on Revit best practices and techniques. Qualifications: • Proficiency in Autodesk Revit software is essential. Experience with other BIM software such as AutoCAD, Navisworks, or Dynamo is a plus., • Solid understanding of architectural and construction principles, terminology, and documentation standards., • Strong attention to detail and ability to produce accurate and error-free drawings and models., • Excellent organizational and time management skills to meet project deadlines and prioritize tasks effectively., • Ability to work collaboratively in a team environment, as well as independently with minimal supervision., • Strong problem-solving and critical-thinking skills to identify and resolve design-related issues., • Excellent communication skills to effectively convey design concepts and ideas to team members and project stakeholders., • Bachelor's degree or diploma in architecture, engineering, drafting, or a related field is preferred., • Previous experience as a Revit Drafter or in a similar role is highly desirable., • Professional certifications in Revit or BIM will be considered a plus., • Join our dynamic team and contribute your expertise in Revit drafting to create innovative and sustainable designs. If you are passionate about creating accurate and detailed architectural drawings using Revit, we look forward to receiving your application. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #LI-CT2 #IND

Event Technology Manager

4 days ago

London

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU'LL DO: Based in London with a global remit, the Hybrid Event Manager oversees planning, coordination and flawless delivery of high-profile hybrid events, including Partners’ Meetings, global town halls and executive forums. The role includes managing a global AV Support Technician and events team, ensuring consistent, high-quality hybrid meeting experiences. KEY RELATIONSHIPS: • Firmwide and regional leadership • Communications, Marketing HR • Global Technology Services teams • Real Estate & Office Operations • External vendors & production partners ROLE AND RELATIONSHIPS: • Define and maintain global hybrid event standards, runbooks and contingency plans • Translate event goals into robust operational and technical plans • Ensure consistent, premium experiences for high-profile hybrid events planning and delivery • Lead end-to-end planning of major events, including technical design, rehearsals and live production • Own run-of-show management for Partners’ Meetings and senior leadership events • Coordinate global logistics, venue preparation and platform readiness Platform and technology leadership • Act as SME for Zoom, Cisco Webex, MS Teams, GlobalMeet and enterprise hybrid platforms • Ensure room systems and collaboration platforms are configured and tested for large-scale events • Oversee AV platform integrations, streaming workflows and real-time monitoring Global team leadership • Lead and develop a global AV Support Technician and events team • Establish follow-the-sun event coverage and support models • Manage vendor relationships and ensure SLA performance Governance and improvement • Conduct post-event reviews and implement continuous improvement initiatives • Track KPIs, performance metrics and stakeholder satisfaction • Contribute to budgeting for event technology and staffing KEY REQUIREMENTS: • 5+ years’ experience delivering large-scale hybrid or live corporate events, • Experience managing distributed AV or event support teams, • Deep expertise with Zoom, Cisco Webex, MS Teams and GlobalMeet (or equivalent), • Strong understanding of AV systems, streaming technologies and collaboration platforms, • Excellent communication, organisation and crisis-management skills, • Flexibility to support events across time zones and occasional travel #IND

Service Desk Analyst - French Speaking

12 days ago

London

Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

Associate Director, EE Operations Lead - 12 Months Maternity Cover

8 days ago

London

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit ___ for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient “Engine” to drive Jazz’s sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new “EE Team” will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational “Best Practice” (BP) knowledge sharing, employee OE capability development, and a companywide OE “Community of Practice (CoP).” This “EE Operations Lead” role will work for the “Head of Enterprise Excellence” and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities * Operational Coordination and Demand Management * Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. * Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. * Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. * Resource Management and Mobilisation * Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. * Track resource allocation, project assignments, and skill utilisation to support optimal team performance. * Coordinate new team member induction, including system access, documentation, and mentoring support. * Community of Practice (CoP) Leadership * Moderate the EE CoP activity daily, including approving membership requests and curating engagements. * Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). * Partner with CoP “Champions” to drive practitioner engagement and share BPs across regions / functions. * Support BP solution adoption by organising “Knowledge Sharing” sessions with TO operational employees. * BP Solution and Knowledge Sharing * Support validation and management of a scalable BP solution portfolio to drive operational improvements. * Coordinate creation of consistent BP solution materials to support their adoption across the organization. * Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. * Capability and Competency Development * Assess, validate, and implement training requests and development plans for TO and EE employees. * Coordinate and support delivery of structured education, training, coaching, and certification activities. * Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. * Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. * Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. * Communication and Reporting Operations * Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. * Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). * Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: * Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. * Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. * Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. * Annually: EE team report, business impact summary, BP case studies, and award program coordination. * Continuous Improvement and Program Support * Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. * Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. * Contribute to design / improvement of governance processes, templates, and communications frameworks. * Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities * Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. * Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. * Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. * Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. * Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities * Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. * Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) * Experienced in program / operations management, ideally within either consulting, PM, or SS environment. * Exceptional written, verbal, and visual communication skills in both “Live” and “Asynchronous” environments. * Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) * Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). * Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. * Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. * High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. * Ability to operate autonomously in a remote environment and manage competing priorities effectively. * Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. * Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses * Required: * Bachelor’s degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. * Preferred: * Certification in Lean Six Sigma (Green Belt or above). * Project Management qualification (PMP, PRINCE2, or equivalent). * Experience in “Digital / OE / CI Transformation” programs or capability-building environments. * Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. #LI-Remote #LI-SP1 Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: ___.

Staff Software Engineer - Back End

11 days ago

London

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Presales Services - Solutions Principal (Multicloud and Data Center)

1 day ago

WIMBLEDON

Solutions Principal Multicloud, Data & AI, Resiliency & Security London Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you’ll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services? Do you want to be a hero to Dell´s customers by delivering outcomes for their complex business/IT use cases? The Advisory Solutions Principal works within our Dell Technologies Services (DTS) Presales team. You are responsible for leading the Multicloud, Data & AI and Resiliency & Security services solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services. Join us to do the best work of your career and make a profound social impact as an Advisory Services Solutions Principal for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you’ll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client´s C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management. You will: * Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Multicloud, Data & AI and Resiliency & Security services. * Be part of an EMEA team of Solutions Principals. You will work predominantly on opportunities in the UK and when needed across EMEA. * Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and your ability to design end-to-end services solutions. * Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Multicloud, Data & AI and Resiliency & Security services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements * Expert knowledge in Multicloud services and proficient knowledge in the areas of Data & AI and Resiliency & Security services. * Extensive presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI/RFP) for customers, typically in the large Enterprise and/or Government Sectors. * Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches. * Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning * Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Desirable Requirements * Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud, Data & AI and Resiliency & Security on-premise * Practical service delivery experience and relevant certifications in the area of Multicloud, Data & AI and Resiliency & Security Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 19 Dec 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy ___. Job ID:R270081

Director of Software Engineering

11 days ago

London

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do • Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment, • Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals, • Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time, • Drive for effective delivery with pace and precision across the different outcome teams, • Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains, • Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain., • Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes, • Stay up to date with the latest relevant changes in regulation and enterprise process, • Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices, • Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices, • Support the career growth and development of the team What we’re looking for • You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance, • You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward., • You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business, • You’re passionate about recruiting and developing great engineering talent, • You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams., • You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders), • You’ll be aware of the latest native developments within AWS and have real world experience, • You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice, • You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance, • You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs, • Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Presales Services - Solutions Principal (Multicloud and Data Center)

11 days ago

Richmond

Team lead, Engineering, Fintech

24 hours ago

London

Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Team Lead About The Team At the core of Deel’s FinTech platform, responsible for building and operating client and contractor wallets across our regulated entities globally. This is a mission-critical domain where accuracy, compliance, and reliability are non-negotiable. Scope & Responsibilities • Lead the fintech engineering team to design, build, and scale wallet infrastructure for global deel's users., • Work with different teams to integrate wallets with regional banks through PSPs (via APIs), orchestrating pay-ins and ensuring seamless treasury operations., • Depending on the project, you may collaborate with the Core Accounting team to connect wallets with the General Ledger (GL), ensuring balances are accurate and financial records meet audit standards., • Work closely with Compliance, Treasury, and PSP Integration teams to ensure adherence to local regulations (MTL, PI, safeguarding requirements)., • Provide technical leadership in a global, fast-paced environment where uptime and precision are critical., • Responsible for leading a high-performing engineering team, including running daily stand-ups, planning sessions, and backlog grooming. What We’re Looking For • Location: Based in EMEA, with high availability for global collaboration., • Background: Proven experience as a Tech Lead or Team Lead in payments, banking, accounting, or treasury., • FinTech Expertise: Hands-on wallets, flows of funds, compliance, and regulated money movement. Prior experience at companies like Wise, PayPal, or similar is a strong plus., • Technical Skills:, • JavaScript/Node.js, • PostgreSQL with Sequelize ORM, • Strong understanding of distributed systems and API-driven banking/PSP integrations, • Leadership: Ability to run projects at scale, mentor engineers, and drive cross-functional alignment., • Mindset: Ownership, detail-oriented, and mindful of the responsibility of managing other people’s money. Why This Role Matters This team is the foundation of Deel’s regulated money movement. The work ensures client funds are safe, compliant, and seamlessly accessible worldwide Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy • Stock grant opportunities dependent on your role, employment status and location, • Additional perks and benefits based on your employment status and country, • The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @___ and other acquired company emails like @___ and @___. You can view the most up-to-date job listings at Deel by visiting ___. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team ___ and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at . We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using ___ on March 30, 2025. For more information about our data protection practices, please visit our ___. You can review the independent bias audit report covering our use of Covey here: ___

Senior Strategy Analyst

1 day ago

LONDON

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: * Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. * Optimising lending decisions to drive sustainable lending growth and improve customer experiences. * Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. * Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need * Enjoy solving analytical challenges * Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn * Strong mathematical and critical thinking skills * An open mindset in your approach to change and personal development * Experience leading a project, and working with people at every level to see it through * A university degree or equivalent * Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: * Pension and bonus schemes * 25 days’ holiday (and the option to buy up to 5 more) * Private medical insurance * Season ticket loans * Cycle to work scheme * Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits ___ What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Lead Solution Engineer

10 hours ago

London

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are seeking a Lead Solution Engineer with strong technical expertise in digital commerce. This role requires a blend of technical depth, solution design skills, and business acumen to translate customer goals into innovative, scalable solutions. The ideal candidate brings a background in software development, solution architecture, or technical consulting within the ecommerce domain, with hands-on experience implementing or integrating enterprise commerce platforms. Experience with Salesforce B2C Commerce (formerly Demandware) is a plus, but not required. In this role, you’ll collaborate closely with Account Executives and cross-functional teams to understand customer requirements, design robust solution architectures, and deliver compelling demonstrations and proofs of concept. You should be comfortable exploring APIs, configuring platforms, and communicating technical concepts clearly to both technical and business audiences. Candidates with experience in Salesforce technologies or comparable enterprise commerce platforms—such as Adobe Commerce, SAP Commerce Cloud, Commercetools, or Shopify—are strongly encouraged to apply. Key Responsibilities • Act as the primary technical and functional advisor for B2C Commerce in strategic sales cycles, supporting enterprise customers across multiple industries., • Lead discovery sessions to uncover customer business objectives, technology landscapes, and pain points., • Translate business requirements into high-quality solution architectures and implementation roadmaps., • Design, configure, and customise B2C Commerce demos, including storefront experiences, product catalogs, checkout flows, and OMS integrations., • Collaborate closely with Product Management, Industry Specialists, and Partner Ecosystem to ensure alignment and deliver an optimal solution recommendation., • Deliver executive-level presentations and product demonstrations clearly articulating value and differentiation., • Guide customers through Commerce Cloud best practices, reference architectures, and implementation considerations., • Act as a mentor and technical escalation point for junior solution engineers., • Maintain and expand deep knowledge of commerce, order management, and digital experience solution patterns and market trends., • Contribute to reusable demo assets, internal enablement, and continuous improvement of the commerce pre-sales motion. Required Experience & Skills • Significant hands-on experience with B2C digital commerce platforms (Salesforce B2C Commerce highly preferred; SAP Commerce, Adobe Commerce/Magento, Shopify, etc. also considered)., • Strong understanding of commerce and OMS processes, including:, • Product catalog & pricing models, • Promotions, personalisation, and search, • Checkout, payment, tax, and fulfilment, • Order lifecycle and distributed order management, • Frontend Development hands-on experience (JavaScript, React, HTML, CSS) is highly valued, • Background in solution architecture, technical consulting, or pre-sales roles., • Demonstrated ability to build and deliver tailored live demonstrations in customer-facing settings., • Strong communication, storytelling, and executive presentation skills., • Ability to simplify complex technical concepts and lead stakeholders through solution tradeoffs., • Experience across the broader Salesforce Customer 360 (Service Cloud, Marketing Cloud, Order Management, Experience Cloud, MuleSoft, Data Cloud)., • Familiarity with headless commerce patterns, APIs, microservices, and modern UI frameworks., • Prior experience at a SaaS vendor, system integrator, or digital agency., • Salesforce Certifications (e.g., B2C Commerce Developer/Architect, Solution Architect, or Application Architect). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this ___. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. ___ Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Solution Architect - Microsoft Infrastructure

10 hours ago

London

Expertise in Microsoft Technologies I possess broad knowledge of on-premises Microsoft products, complemented by a deep understanding of Azure Stack HCI/Azure Local , Hyper-V, and Active Directory. Technical expertise also extends to a variety of related Microsoft cloud technologies, including Azure Infrastructure as a Service (IAAS), Entra ID, Azure Arc, Azure Monitor, Azure Update Manager, Azure Back up /ADFS Windows Server, and Networking. Hybrid Infrastructure and Cloud Architecture I have substantial technical experience in designing and managing hybrid infrastructures that seamlessly integrate on-premises environments with cloud architecture. This includes hands-on involvement in technology management and the practical implementation of cloud solutions within dynamic business settings. Subject Matter Expertise • Over 10 years of experience in systems development, network operations, software support, and IT consulting. • Demonstrated proficiency as a self-reliant professional and a strong team player, thriving in fast-paced environments where technology and customer requirements frequently evolve. Core Technical Skills My core skills are supported by relevant experience and practical application in the Following Areas • Azure Stack HCI and Azure Local, • Azure Arc and Azure Automation, • Azure Workbooks, Azure Log Analytics, Azure Monitor, and Azure Patch Management • Azure Well-Architected Framework, • Azure Active Directory (Entra ID), • Azure Platform as a Service (PAAS) and Infrastructure as a Service (IAAS), • Azure Backup and Azure Storage, • SCVMM (System Center Virtual Machine Manager), • Hyper-V

Sr. Solutions Architect - Cyber Security

10 hours ago

London

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them. If You Join Our Team, You’ll Enjoy • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S., • Continuous professional growth and leadership opportunities., • Health, wellness, and financial benefits to offer peace of mind to you and your family., • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary A passion for Cyber Security and technology is key, as well as the ability to demonstrate an in-depth knowledge of Cyber Security trends, solutions and Managed Services available to help organisations deliver on their technology and business outcomes. SHI’s Cyber Security Practice consists of a group of highly skilled Solution Architects, Business Development Managers and Security Partner Managers. This Role Of a Senior Solution Architect Is To • Provide our diverse range of customers with impartial, industry-leading advice and expertise to help them select the right solutions to drive improved technology maturity, deliver new services securely and realise real value through business outcomes., • Support the Sales teams in breaking into high-value new accounts, demonstrating the experience, expertise and strength of opinion that proves credibility., • Lead Solution Sales opportunities from inception through to handover into delivery., • Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations., • Act as a thought leader and Input in to SHI’s technology go-to-market message, driving and promoting our opinion, breadth of capability and experiences to internal teams, customers and partners. Key Responsibilities • Customer Opportunities - Work with customers, salespeople and Business Development Managers to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within SHI’s CRM system to support sales forecasting and pipeline management., • Documentation - Produce high quality documentation from solution designs and request for proposal (RFP) responses to total cost ownership (TCO) models, business cases, high level designs (HLD’s) and statement of works (SoWs), • Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support., • Handover – Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service., • SHI Evangelist - driving and evangelising SHI capabilities to our customer base in a credible, approachable and relatable way. Differentiating SHI through its productised services, consulting capability and security expertise., • SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences., • Internal Collaboration – Build and develop strong relationships across the business, including with Sales, Professional Services and the wider Partner, Product, Solutions and Services community (PPSS) to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer, • Go-To-Market Development – Working with the Practice Lead and key stakeholders to continually assess technology trends and our solutions portfolio whilst supporting the creation, launch, marketing and ongoing development of new propositions., • Repeatable Solutions – Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services., • Partner Engagement – Cultivate strong relationships with SHI’s partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers., • Sales Enablement - Assist SHI sellers with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team’s capabilities., • Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments., • Accreditation – Attain and maintain the highest level of relevant accreditations in key areas as required., • External Brand – Use social media and other means of effective communication for self-marketing, raising awareness and profile. Management Responsibilities • Management Support: Support the Practice Lead by providing input into team meetings, one-to-ones, appraisals and assessments as well as providing cover for the leader where required., • Team Growth: Provide ongoing coaching and development to increase productivity and readiness. Qualifications, Skills And Experience • An experienced individual in Cyber Security within a technical pre-sales capacity or similar role with experience in designing complex solutions for a range and size of customers, within different verticals., • A great understanding of the Cyber Security market and key areas such as Identity, Endpoint Protection Platforms, SSE / SASE, Data Governance, Cloud Security, Next Gen Security Operations with an understanding of Security frameworks is required., • Strong capabilities with at least two of these credible technology vendors, such as Palo Alto Networks, Fortinet, Crowdstrike, CyberArk, Zscaler, Netskope and Cisco, • Previous experience in a channel Solution Sales role or similar including leveraging partner resources, incentives and teams during presales engagements., • Experience selling both professional and managed security services. Desirable • Vendor Technical Certs, • Industry certs such as CISSP / CISM would be advantageous Essential Attributes • Self-driven and self-motivated, • Ability to lead customers and articulate a cloud journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement., • Commercial acumen with an awareness of the financial implications of design decisions across Capex and Opex budgets and how they affect TCO and return on investment (ROI)., • Experience and ability to develop and build relationships with a range of stakeholders, including C-suite., • A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines whilst retaining an eye for detail and quality., • A passion for technology and its ability to have a positive impact on business., • Quality focused with excellent attention to detail producing high quality documentation from solution designs and RFP responses to TCO models, business cases, HLDs and SoWs SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Product Manager II - FinOps

10 hours ago

London

The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: • Building a next-generation data experience for GSK’s scientists, engineers, and decision-makers, increasing productivity and reducing time spent on “data mechanics”, • Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent, • Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking an experienced Product Manager II who will be accountable for designing and delivering the road map for FinOps for all Onyx cloud platforms, products, and services. As a Product Manager II for FinOps Products, you will play a crucial role in optimizing our cloud spend and enhancing financial transparency across Onyx's platforms and services. Working closely with senior product leaders, engineering, finance, R&D leaders, and cloud operations teams, you will contribute to the development and delivery of products and features that empower our engineers, developers, scientists, and finance stakeholders to manage, forecast, and optimize cloud costs effectively. This is an exciting opportunity for a product professional passionate about cloud economics and building solutions that drive financial accountability and efficiency at scale. In this role you will • Product Feature Ownership: Own the full product lifecycle for specific features or components within our FinOps product suite, from ideation and requirements gathering to launch, adoption, and iteration., • Cloud Cost Visibility: Drive the development of tools and dashboards that provide clear, accurate, and granular visibility into cloud spending across Onyx platforms and services, enabling teams to understand their consumption patterns., • Cost Optimization Enablement: Identify, define, and deliver capabilities that empower engineering teams to make cost-efficient choices, including recommendations for resource rightsizing, reserved instance/savings plan management, and identification of idle or underutilized resources., • Financial Governance Support: Assist in implementing and monitoring cloud financial governance policies and guardrails, including budget alerts, spend limits, and chargeback/showback mechanisms., • User Research & Requirements: Conduct in-depth user research with engineers, developers, data scientists, and finance teams to deeply understand their challenges and needs related to cloud cost management. Translate these insights into detailed product requirements and user stories., • Data Analysis & Reporting: Leverage cloud billing data and other financial inputs to analyze spending trends, identify cost anomalies, and support the creation of actionable financial reports and forecasts., • Agile Product Development: Actively participate in an agile development environment, collaborating daily with engineering, UX, and QA teams to ensure successful and timely delivery of high-quality product releases., • Cross-Functional Collaboration: Partner effectively with Cloud Platform Engineering, Data Platform Engineering, Finance, and R&D teams to ensure product features meet business needs, integrate seamlessly, and drive desired financial outcomes., • Documentation & Training: Create clear product documentation, user guides, and training materials to facilitate product adoption and ensure users can effectively leverage FinOps tools and insights. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: • Bachelors degree in a technical or scientific field, with a focus on computational science, Engineering, Finance, Business or related discipline, • Experience in product management, cloud financial management (FinOps), or a related role such as a Cloud Engineer with a strong cost optimization focus., • Demonstrated understanding of cloud billing models, cost drivers, and service offerings across major cloud providers (e.g., AWS, GCP, Azure)., • Experience with data analysis and reporting tools to extract insights from financial or operational data., • Familiarity with agile product development methodologies. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: • Master’s degree or MBA., • FinOps Certified Practitioner (FOCP) or equivalent certification., • Direct experience with FinOps platforms and tools (e.g., Cloudability, CloudHealth, or native cloud cost management tools)., • Experience contributing to products that support large-scale, multi-cloud environments., • Understanding of enterprise financial processes, budgeting, forecasting, and cost allocation., • Strong communication and stakeholder management skills, with the ability to articulate technical and financial concepts to diverse audiences., • Prior experience in the life sciences or biopharma industry, understanding the unique compute and data needs of scientific research. Closing Date for Applications: Tuesday 6th January 2026 (COB) Please note: As we approach the holiday season, our recruitment team and hiring managers will have limited availability between now and early January. We encourage you to apply and will review all applications, however response times may be longer than usual, and interviews may be scheduled after the New Year. We appreciate your understanding and look forward to connecting soon! Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process. #GSKOnyx Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the ___ and scroll to the Careers Section where you will find answers to multiple questions we receive Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at ___

Lead Health and Safety Management Consultant

10 hours ago

London

Lead Health & Safety Management Consultant Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance and Safety to major and global organisations predominantly within the Residential and Commercial Property Sector, for over 30 years. Our goal is to deliver a measurable benefits for our clients through innovation, partnership and customer success practices. QUOODA® is our Operational Risk, Compliance and Safety software platform. Simple to implement and fully adaptable to meet your organisations evolving future demands. Our refreshingly different approach results in high long-term client satisfaction. Our approach is grounded in real-world experience, deep in thinking about multi-dimensional challenges, collaborative in partnering with clients and pragmatic in thought leadership about what matters most in the sector. About the Role If you have a passion for driving success and thrive in a dynamic environment where solving complex client problems is of greatest importance, we want you to join our team. This is not just an opportunity to work strategically with mid-to-large clients on their safety programs, but to truly make a difference and have a positive impact on their success. As a senior member of our Customer Success Team, you will report into the Director of Risk and Compliance, and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver. You will work alongside a group of dedicated professionals who are equally committed to continuous improvement and driving change. In this role, your ability to provide innovative solutions and troubleshoot effectively will be critical. You will have the autonomy to lead and manage external relationships while also being the hub of our internal operations. Your role will be pivotal in exceeding client expectation and driving their success. If you are ready to take on the challenge of solving complex client problems, come from a background within residential and Commercial Property, driving success, and making a real difference, we invite you to join our team and be part of our journey towards excellence. Key Responsibilities Include: • Implement client projects and programmes with high-level advocacy, • Designing management reports and predictive analytics for clients., • Create customer success by managing and reviewing a highly configurable digital software enterprise platform., • Undertake gap analysis of processes for improvement and better management of our clients systems., • Identify and implement client initiatives and new ways of working., • Prepare and document technical requirements, proposals, schedules and client interactions., • Preparation of scopes and methodologies including liaison with technical team and the clients., • Respond to technical concerns and problems, ensuring smooth implementation and ongoing management., • Communicate with clients and internal teams to explain technical matters, products and implementation schedules, and take briefs as required., • Adopting the role of Trusted Advisor so that our clients have confidence, resilience, and can thrive, • Providing decision support to clients: strategically as well as on day-to-day matters, • Creating compelling presentations to communicate ideas, plans, reporting tools and software user journeys, • Working with the software support team to achieve clients operational and strategic goals, • Stay up to date with new capabilities, features and product launches and provide valuable product feedback to management. You will have: • Qualifications in H&S and fire safety, including membership of a recognised industry body e.g., CMIOSH or MIIRSM or working towards (minimum Cert IOSH), • A strategic and goal-orientated mindset with the ability to lead, engage and manage client accounts and delivery programmes, • An ability to convey information and simplify it for clients, • An ability to learn new topics quickly, • A passion to succeed, and a love of winning, • Drive to build successful client portfolios and deliver the Gold Standard of service and solutions, • At least 5 years’ experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution, • 2 years’ experience in an in-house role would be advantageous "to walk in a client's shoes", • Experience with taking a requirement and preparing a proposal through to brief across complex assignments Why Work for Us: Ark is a market leader providing an innovative suite of; Professional Service Solutions, Outsourcing and future-proofed Software and Analytics to mid/major organisations in the UK. With over 500 global and premium brands trusting Ark to deliver smarter Risk, Compliance, Safety. APPLY NOW Join our team and take your career to new heights in a company that values your talent and fosters a growth mindset in a supportive environment. Apply now and be a part of our success story! We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

IT Network Field Technician - Heathrow

10 hours ago

London

IT Network Field Technician - Heathrow WELCOME TO ___ At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM To assure SITA's competitive strength and business growth through the provision of the highest quality Smart hands field services to Heathrow in airport and at their premises. Perform all field services activities according to SITA standards and procedures, maximising customer satisfaction by the delivery of first-class on-site field maintenance and support activities. For the technical competencies, only a high-level knowledge of LAN protocol troubleshooting, WAN troubleshooting, and LAN equipment configuration is required. Knowledge and experience in infrastructure support are also necessary. This is a daytime position, Monday to Friday, with the possibility of additional resourcing requirements when needed. WHAT YOU’LL DO * Provide field operations support to internal and external customers delivering to SLAs. Working within the defined processes, take ownership for the timely resolution of all Incidents and Requests working with local and global resolver groups as well as third parties. * Perform onsite interventions in response to Service Desk ITSM ticket allocation. * Carry out local fault investigations, repairs of faulty equipment and services including hardware replacements to the highest standards, working with the appropriate global resolver group where required. * Carry out site surveys for new customer premises for preparation for new product and services installation under the guidance of senior team members. Local site surveys for Impact analysis relating to power outage that maybe scheduled. * Deployment and installation of equipment to the customer premise, configuring to the specification / design where required to include and testing required before handing over to the customer (completed delivery) and into operation. * Carry out preventive maintenance of equipment in accordance with agreed schedules and to manufacturer specifications. * Perform tests on hardware and software components and local acceptance testing with Customers and 3rd parties. * Complete an Operations Daily Diary providing and accurate account of the day/shift events and on time for the point of handover. This should be stored within the agreed location. * Ensure that all the required Field Service data and knowledge articles are provided and recorded in the correct libraries within the customer Knowledge Base for recording and knowledge sharing. * Work as a team to maintain operational process, knowledge to assist others * When/where required, be contactable for escalations and support, on-call standby basis for emergencies ABOUT YOUR SKILLS * Minimum 3-5 years of experience as a Field Technician or in the Network, Telephony, Wireless, and KVM Videowall domain. * Must have direct experience working with internal and external customers, delivering to SLAs. * Ability to support and troubleshoot Ethernet networks and Fibre Optic cabling using available tools. * Understanding of, and ability to install and configure, Cisco, Aruba, PaloAlto, and SCN equipment to component level. * Experience in installing and configuring other bespoke IT hardware assets. * Must hold a valid UK Driver’s License with no or minimal endorsements; onsite vehicle provided; airside driving training provided. * Must undergo aviation security and vetting checks to successfully obtain an airside ID. A full 5-year background and security vetting process will be required. * Desirable certifications: CompTIA Network or CompTIA Network+, CCNA. * Desirable: ITIL Foundation certification. NICE-TO-HAVE * Experience working in a similar support role at Heathrow or within the Airport/Airline industry. WHAT WE OFFER We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex Location: Take up to 30 days a year to work from any location in the world. 🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! 🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Apprentice Business Development Executive

3 days ago

London

Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region. What will you be doing day-to-day? 📞 This is the first step into a sales career designed to build your foundational sales skills. Your primary objective will be to proactively identify new prospects for our Business Development Managers, driving revenue growth and exceeding business objectives. Key responsibilities include: • Lead Generation & Prospecting: Proactively identify new prospects using various methods, including outbound calling, event/campaign follow-ups, and social media., • Target Achievement: Exceed a range of monthly KPIs, including daily call stats, average talk time, decision-maker conversations, and successful meetings/opportunities generated., • Data Alignment: Collaborate with the Marketing department to ensure data quality aligns with the addressable market and Ideal Customer Profile., • Pipeline Building: Learn and apply our sales methodologies to accurately qualify opportunities and build a pipeline for the assigned BDMs., • CRM Management: Track all activity in GammaHub (Salesforce CRM) and look for opportunities to enhance system information., • Development: Shadow BDMs, become proficient at presenting the "Why Gamma" story, and actively contribute to team projects and process improvements. What Gamma offers you: • A clear and supportive progression path, with many senior leaders starting at a junior level., • Comprehensive external training through a premium partnership with Pareto for professional sales development., • Extensive internal learning and coaching from our sales leadership team and access to the Gamma Academy., • A competitive salary package with high earning potential and an uncapped commission structure., • On top of your basic salary, the first three months of your on top earnings/commission is guaranteed., • 25 days of annual leave, plus an extra day off for your birthday and a volunteer day., • Hybrid working model with an initial 4 days in the office for the first six months, reducing to 3 days thereafter., • Enhanced maternity and paternity pay, contributory pension scheme, and comprehensive well-being support including private medical insurance., • Opportunities to share in our success through tax-efficient share save and share incentive plans., • Sustainability initiatives like an Electric Vehicle scheme and a Cycle to Work scheme. Requirements We're looking for you if you possess: • A positive, "can-do" attitude and are self-motivated, eager to contribute and thrive in a dynamic, fast-paced environment., • Excellent communication skills and enjoy connecting with others, crucial for building successful internal and external relationships., • The ability to absorb and apply new information quickly., • Proactiveness and a strong desire to succeed, constantly looking for ways to improve performance and grow within the company., • Enrollment in a Level 3 IT Technical Sales Apprenticeship is required for this role.

CRM Solution Architect

10 hours ago

London

CRM Solution Architect • £650 Per Day Inside IR35, • Hybrid Working (2 Days in London Office), • 6 Month Contract We are looking for an experienced CRM Solution Architect to work with our client's implementation partners to ensure the successful rollout of Microsoft Dynamics, Bloomreach and Hightouch. Key Responsibilities: • Define and lead the solution design and architecture for CRM, Customer Data Platform (CDP), and marketing technology systems, • Manage and ensure smooth data migration from legacy systems, • Collaborate with external implementation partners and internal stakeholders including Sales, Service, Membership, Marketing, and IT teams, • Translate business requirements into effective technical solutions, • Ensure alignment of CRM solutions with the broader Enterprise Architecture strategy and technology roadmap, • Support the rollout and adoption of new marketing automation tools and CDP, • Act as a bridge between business users and technical teams to facilitate clear communication and project success Skills & Experience: • Proven expertise with Microsoft Dynamics CRM, • Experience engaging with both technical teams and non-technical business stakeholders, • Experience working alongside external implementation and development partners, • Strong understanding of CRM data migration and integration best practices

Assigned Event Manager

10 hours ago

London

Description ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale. ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit ___. Role Overview The ON24 Event Manager is responsible for the delivery of customer events using ON24’s virtual product suite. Event managers are responsible for: • Providing an enhanced ON24 experience to ON24’s customers and attendees, • Strategic consultation and planning of a customer’s event, • Event setup and live event support, • Event de-brief and strategic review of success metrics. This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role. ON24 encourages employee career growth and rewards those with a passion for success. At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies. Responsibilities • Provide consultation, preparation, planning, and execution of events, • Perform event related tasks, such as conference bridge scheduling, data input, answering event audience member inquiries, location design edits and custom reports generation, • Act as product and subject matter expert, • Actively participate and contribute in strategy discussions ensuring customers meet program goals and success metrics, • Providing technical support and guidance during project implementations, • Drive customer satisfaction with excellent customer service, • Coordinate with all point of contact persons to manage the delivery of key event related elements, • Perform webinar and virtual event related activities as necessary, • Create and maintain collaborative customer documentation Skills & Experience • Bachelor’s degree or equivalent experience, • Experience with Adobe Creative and Microsoft Office product suites, • Strong technical skills and some knowledge of HTML and/or CSS, • Well organized and able to provide high quality work 100% of the time, • An interest in learning about virtual events technologies and services, • Integrity, creativity, high standards, persistence, and achievement oriented, • Ability to thrive in a rapidly changing environment, • Sense of urgency to provide a rapid response to customer requests, • Ability to communicate and collaborate effectively, • Understanding of project management fundamentals What We Currently Offer • An evolving tech business that moves at a fast pace, offering the best aspects of a ‘start up’ mentality day-to-day, but as part of an established and diverse multi-national with a proven product, • The opportunity to take ownership – given autonomy to cultivate success in your role as part of a clear strategy and structure, • An entrepreneurial environment – encouraging open dialogue for new ideas, ways of working, and innovations, • A hybrid working model to be together as a group in our modern Kings Cross office (complete with coffee machine, snacks, drinks fridge, standing desks, etc), • A place to learn – heavy on personal and professional development that allows you to both soak up knowledge from some of the best in the industry, and own your own career, • Competitive compensation package including equity and comprehensive benefits, • Reimbursements currently covering helpful extras such as reasonable home office equipment expenses, mobile phone use, and weekly lunches provided at the office, • 25 days holiday as standard - plus bank holidays – and additional floating and 'wellness days to be used as you like, • Office-wide events planned, organised and expertly delivered by our amazing in-house 'Culture Club', to make sure that even in a hybrid workplace we're not forgetting the importance of socialising! Eeoc ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Events Ambassador

1 day ago

London

Do you love providing seamless guest experiences and are passionate about delivering high quality events? Join our team as an Events Ambassador for one of our flagship contracts near Canary Wharf. In this position, you’ll play a key role in delivering an award-winning service for a leading Big Four audit and accounting firm, ensuring an exceptional experience through looking after the entire event lifecycle. If you’re enthusiastic about crafting memorable moments and excel in a dynamic environment, this is the perfect opportunity for you. As the first point of contacts of all thing’s events related, you’ll use your interpersonal skills to build connections, respond to enquiries, and handle any concerns with ease. Type of contract: Full-time, Permanent Hours: 40 hours per week (Monday to Friday, 8 AM and 5:30 PM) with occasional late stay upon request. Ideal start date: 19th January 2026 Salary: £34,554 per annum What will you get? • Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer subsidised meals/allowance while on duty., • Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow., • Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support., • Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!, • Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions., • Give Back to Community: Take one paid day off annually to support a cause you’re passionate about! Main Responsibilities • Provide end-to-end coordination of events. Supporting planning, booking, and on-the-day delivery as directed by the Events and Reservations Team Leader., • Advise hosts on the most suitable event spaces, ensuring selections align with availability, capacity limits, and safety standards., • Arrange and manage virtual and hybrid events, ensuring all processes comply with policies and procedures., • Collaborate closely with the onsite team to oversee events from setup to close, including troubleshooting issues, resolving equipment or technical problems, and ensuring smooth execution., • Supervise and direct event support teams, such as setup crews, AV technicians, hospitality staff, and cleaners, to ensure seamless coordination., • Confirm that all event setups (including furniture, staging, décor, and equipment) meet customer specifications and comply with safety, fire, and health regulations., • Coordinate food and beverage requirements, order supplies, arrange audiovisual equipment, organise signage, and ensure décor elements (e.g., floral arrangements, linens, colour schemes) meet expectations., • Oversee venue access, including opening and securing facilities or liaising with onsite operations before and after events., • Support the delivery of events outside core business hours when required. The ideal candidate will • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together, • Ideally, have at least 2 years of experience in events or in a similar role., • Demonstrate strong customer service and interpersonal skills., • Detail-oriented with a positive and approachable demeanour, making them a dependable and collaborative team member., • Takes pride in their organisation skills and attention to detail. About Us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Dockmaster

10 hours ago

London

Why Southwark? Southwark is a large, ambitious and progressive council with a ‘can do’ attitude and enviable reputation. As a Council, we are successful, passionate and forward-thinking. Extending from the river Thames into South East London, Southwark encompasses some of the capital’s cultural hotspots, vibrant communities and acclaimed greenspaces. With the only working boatyard in central London, an excellent team and an extensive investment programme there has never been a better time to seize the opportunity to work in this service. With its vibrant, energetic feel, Southwark is a very attractive place to work if you relish the opportunities and challenges of marine services in a fast-paced, dynamic, inner city setting. What You'll Be Doing As a Dockmaster, you will play a key operational role within South Dock Marina—supporting safe, smooth and customer-focused marina services. You will be the primary point of contact for berth holders and members of the public during your duty shift and will undertake a wide range of practical, marine and site management activities. Your work will be varied, purposeful and highly practical, including: • Operating essential marine infrastructure such as the sea lock, lifting road bridge, marina work boat, cranes and boat-moving equipment., • Managing safe movement of craft within the marina and maintaining accurate records of boat movements and bookings using the Havenstar marina management system., • Undertaking daily facility checks, patrolling the site, maintaining public areas and supporting the general upkeep of the marina and boatyard., • Providing first-line customer service, handling enquiries and supporting a positive berth-holder experience., • Responding to and resolving operational issues, faults and safety concerns., • Supporting maintenance tasks including electrics, plumbing, carpentry or general repairs where required., • Conducting sewage pump-out operations and ensuring safe disposal., • Contributing to health and safety management, including preparing and reviewing risk assessments. This is a practical role at the heart of marina life, requiring teamwork, technical proficiency and a strong customer ethos. You will work on a shift system, including evenings, weekends and bank holidays, helping ensure the marina operates smoothly and safely every day. What We're Looking For We are seeking an enthusiastic, reliable and proactive individual with a passion for marine environments and hands-on operational work. You will bring: Essential Skills & Experience • Experience in a customer-facing role, ideally within a marina, boating or related operational environment., • Knowledge of boat handling, marina operations, or technical skills in trades such as electrics, plumbing, carpentry, engineering or maintenance., • Ability to operate or learn to operate marine and lifting equipment safely, including cranes and powered craft., • Strong communication skills and the ability to work confidently with berth holders, contractors and partner agencies., • Competence using computer systems including Microsoft Word, Excel and Outlook., • A full driving licence. Additional Information This is a full-time permanent role, working 36 hours + 4 hours contracted overtime on a rota system that includes weekends and some evenings. Salary Range: £32,907 - £38,070 per annum For An Informal Conversation About The Role, Please Contact Phil Cotman, Harbour Master – 07548 780131 Benefits Click here to view our Benefits and more information Closing date: Monday 29 December 2025 Interviews: Wednesday 21 January 2026 Disability Confident (guaranteed Interview) Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: • Members of the Armed Forces and veterans, • Are currently in care, or have previously been in care, • If you consider yourself to be disabled or if you have a long-term health condition. Attachments • Click here to view the Job description and Person specification

Principal Data Engineer

10 hours ago

London

Work where work matters. Elevate your career at Qodea, where innovation isn't just a buzzword, it's in our DNA. We are a global technology group built for what's next, offering high calibre professionals the platform for high stakes work, the kind of work that defines an entire career. When you join us, you're not just taking on projects, you're solving problems that don't even have answers yet. You will join the exclusive roster of talent that global leaders, including Google, Snap, Diageo, PayPal, and Jaguar Land Rover call when deadlines seem impossible, when others have already tried and failed, and when the solution absolutely has to work. Forget routine consultancy. You will operate where technology, design, and human behaviour meet to deliver tangible outcomes, fast. This is work that leaves a mark, work you'll be proud to tell your friends about. Qodea is built for what's next. An environment where your skills will evolve at the frontier of innovation and AI, ensuring continuous growth and development. We are looking for a Principal Data Engineer to work alongside our market-leading engineers and architects to deliver complex projects and make valuable impacts for our customers. We look for people who embody: Innovation to solve the hardest problems. ‍Accountability for every result. ‍Integrity always. About The Role The purpose of this role is to engage with enterprise-level organisations to offer a consultative view and direction on best practice data architecture using Google Cloud solutions. This role is designed for impact, and we believe our best work happens when we connect. While we operate a flexible model, we expect you to spend time on site (at our offices or a client location) for collaboration sessions, customer meetings, and internal workshops. What You'll Do Lead client engagements and project delivery: • Lead client engagements and team lead on client-facing delivery projects, • Consult, design, coordinate architecture to modernise infrastructure for performance, scalability, latency, and reliability, • Identify, scope, and participate in the design and delivery of cloud data platform solutions Deliver highly scalable big data architecture solutions using Google Cloud Technology: • Create and maintain appropriate standards and best practices around Google Cloud SQL, BigQuery, and other data technologies, • Design and execute a platform modernization approach for customers' data environments, • Document and share technical best practices/insights with engineering colleagues and the Data Engineering community, • Mentor and develop engineers within the Qodea Data Team and within our customers' engineering teams, • Act as the point of escalation with client-facing problems that need solving Requirements What Success Looks Like • Strong experience as a Senior / Principal Cloud Data Engineer, with a solid track record of migrating large volumes of of data through the use of cloud data services and modern tooling, • Experience working on projects within large enterprise organisations either as an internal resource or as a 3rd party consultant, • Experience in performing a technical leadership role on projects and contributing to technical decision making during in-flight projects., • A track record of being involved in a wide range of projects with various tools and technologies, and solving a broad range of problems using your technical skills., • Demonstrable experience of utilising strong communication and stakeholder management skills when engaging with customers, • Significant experience of coding in Python and Scala or Java, • Experience with big data processing tools such as Hadoop or Spark, • Cloud experience; GCP specifically in this case, including services such as Cloud Run, Cloud Functions, BigQuery, GCS, Secret Manager, Vertex AI etc., • Experience with Terraform, • Prior experience in a customer-facing consultancy role would be highly desirable Benefits We believe in supporting our team members both professionally and personally. Here's how we invest in you: Compensation and Financial Wellbeing • Competitive base salary., • Matching pension scheme (up to 5%) from day one., • Discretionary company bonus scheme., • 4 x annual salary Death in Service coverage from day one., • Employee referral scheme., • Private medical insurance from day one., • Optical and dental cash back scheme., • Help@Hand app: access to remote GPs, second opinions, mental health support, and physiotherapy., • EAP service., • 36 days annual leave (inclusive of bank holidays)., • An extra paid day off for your birthday., • Ten paid learning days per year., • Flexible working hours., • Market-leading parental leave., • Sabbatical leave (after five years)., • Work from anywhere (up to 3 weeks per year)., • Industry-recognised training and certifications., • Bonusly employee recognition and rewards platform., • Clear opportunities for career development., • Length of Service Awards., • Regular company events. Diversity and Inclusion At Qodea, we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all.

Technical Lead

10 hours ago

London

Company Description We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Job Description We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? 🤔 • Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions., • Grow a flexible and unique career within a trust-based, ___ that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn’t align with what you want to do., • Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week., • Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same, • Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring, • Deepen your expertise through our ___ – you’ll have budget to take courses (technical and non-technical training), plus gain certifications Our tech stack 🚀 While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: • Programming Languages: JavaScript, Java, .Net, • Cloud platforms: AWS, GCP, Azure, • Other technologies: CI/CD, TDD What You Can Expect 🌱 • Work to agile best practices and cross-functionally with multiple teams and stakeholders. You’ll be using your technical skills to problem solve with our clients, as well as working on internal projects, • Steer technical teams through complex challenges and guide our clients towards successful digital transformations, • Provide mentorship to engineers and create an environment of continuous improvement, • Live in-person whiteboarding sessions to problem solve as a team, alongside asynchronous communication on Teams, • Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site., • An environment that deeply cares about its values, • An environment that deeply cares about its values Qualifications Essential requirements ✅ Even if you don’t meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. • Proven capability in shaping the end-to-end software delivery lifecycle, driving improvements across development, testing, deployment, and operational phases., • Ability to implement infrastructure-as-code, CI/CD, and efficient release management strategies., • Enhance system performance using load testing, caching, and optimizing database queries and application logic for better scalability and response times., • Expertise in modern engineering standards such as TDD, contract testing, and secure coding, as well as architectural patterns like event-driven architecture and platform migration., • You thrive in problem-solving and analytical thinking to create long-term solutions, • You enjoy collaborating with multiple stakeholders in a fast-paced environment Additional Information Assessment process ⚖️ • Quick video call with one of our Tech Recruiters – to discuss your application, the role and PA, • Round 1: Either a competency or technical interview (60 mins), • Round 2: Either a competency or technical interview, whichever you didn’t do at first round (60 mins), • Final round 🎉: Meeting with a PA leader - a discussion around your client-centricity (45 mins) Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. Find out more about Life at PA ___. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: • Health and lifestyle perks accompanying private healthcare for you and your family, • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days, • Generous company pension scheme, • Opportunity to get involved with community and charity-based initiatives, • Annual performance-based bonus, • PA share ownership, • Tax efficient benefits (cycle to work, give as you earn) We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on

Solutions Engineer

10 hours ago

London

The Company You’ll Join Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta’s platform of software and services lays the groundwork so you can build, invest, and scale with confidence. Carta’s Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure. Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don’t work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta’s software for the Office of the Fund CFO does just that - it’s a new category of software to make private markets look more like public markets - a connected ERP for private capital. For more information about our offices and culture, check out our ___. The Team You’ll Work With We're looking for talented Solutions Consultants to join our EU Investors team. Our customers are primarily Venture Capital, Private Equity and Private Credit Funds. Carta's platform allows these clients to track and manage their portfolios while liaising with their investors. As a member of the Solutions Consultant team, you will collaborate with the Go-To-Market team in their sales process with investment firms to identify and build the best solution for the customer. Our offering includes fund administration services, portfolio management, investor management, investor portal, digital KYC and data collection. We offer a tech-focused platform for investment managers to manage their investment portfolio, fundraise and manage investor relationships. They are supported by a best in class team of fund accountants that they will work with on a day to day basis. You will partner closely with the Fund Administration and Product teams to be an expert on our product and service offerings. You will work with new venture capital funds as they navigate the process of forming a new fund. That process involves advising them on best practices and referring them to additional vendors which may include fund formation lawyers and tax professionals. You will also work with established and upmarket fund managers, providing consultative advice to help them improve their fund operations and LP communications with Carta’s industry leading technology. The Problems You’ll Solve • Impart confidence and gain trust and faith of the prospects in Carta’s holistic fund administration solutions. Tactically, entails accompanying the Go-To-Market team on calls with investment firms to understand in depth the customer needs and pain points, “connect the dots” to scope a solution and communicate the business impact to key decision makers., • Partner closely with all team members of the Fund Admin team (in particular Delivery and Product teams) to lead the technical aspects of sales cycles and partnership conversations. ‘Technical’ refers to product and fund accounting knowledge (such as financial and equity technicalities including but not limited to waterfall, financial reporting, analytics, etc.)., • Interface (pre sales) with prospects and strategic channel partners to scope requirements and build confidence in Carta’s products. Lead technical demos of Carta products. Communication fluency with executives particularly in finance and legal domain is required., • Provide product and technical financial expertise to drive meaningful progress towards a team quarterly revenue goal., • Be a key contributor to the Carta product roadmap based on holding in-depth conversations with prospects., • Partner closely with R&D ,sales and delivery leadership to achieve this.Provide technical coaching to all members of the Go-To-Market team as needed., • Support BD team at partner offsite seminars and events. About You (Even if you don’t have all of the qualifications we’ve listed, please apply if you believe you could be impactful in this role!) • You are a qualified accountant with 7+ years of experience in accounting or another relevant area such as corporate finance., • In-depth understanding of fund structures (Private Equity, Venture Capital, or Private Credit), • A strong understanding of Venture Capital or Private Equity, ideally with regards to back office fund operations and fund administration., • Proven track record of stakeholder management or client relationship management and excellent communication skills., • You will have an interest in software products built to solve technical financial problems. You will be interested in talking to prospective customers,helping them to build and solve their operational problems. Nice-to-Haves • Experience working in a SAAS customer facing role, • Experience in a Fund Accounting / Fund Administration role., • Knowledge and experience of European Alternative Funds regulations. Disclosures • We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email., • Carta uses E-Verify in the United States for employment authorization. See the ___ and ___ websites for more details., • For information on our data privacy policies, see ___, ___, and ___.

Specialist SOC Engineer

2 days ago

London

All the details The Specialist SOC Engineer is a hands-on technical expert responsible for developing, implementing and maintaining the organization's Security Information and Event Management (SIEM) platform and other SOC tooling (including but not limited to SOAR, Sandbox etc). This role involves working closely with threat intelligence, incident response and security operations teams to proactively hunt for threats and translate threat information into effective detection and response capabilities. What You’ll Do • Document, design, implement, and tune advanced correlation rules, behavioural analytics and custom threat detection content within the SIEM, • Translate threat intelligence, threat hunt findings and red team results into actionable detection logic, • Develop and manage detection use cases to protect against threats aligned with frameworks like MITRE ATT&CK, • Perform deep-dive analysis of security events and alerts to identify false positives and refine detection rules, • Collaborate with security analysts and incident responders to understand attack patterns and improve the effectiveness of existing detection content Who You Are • Minimum three years’ experience as a Security Engineer or SIEM/Detection Engineer, with a focus on threat detection and SIEM platform development., • Demonstrable expertise with a major SIEM platform namely, Microsoft Sentinel and Azure., • In-depth knowledge of attacker tactics, techniques & procedures and experience with frameworks like MITRE ATT&CK, • Proficiency in logic app creation, data analytics, parsers and log onboarding, • Strong understanding of security principles, network protocols and common operating systems What’s In It For You Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special… • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household., • Competitive holiday entitlement with the potential to buy extra holiday days!, • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business., • A generous Defined Contribution Pension Scheme and Life Assurance., • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills., • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing., • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family., • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family., • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. Everyone’s welcome We’re ambitious about the future of retail. We’re innovating, disrupting, and leading the way into a more inspiring, digital era. It’s an exciting time to be part of M&S. To support us on our journey, we’re building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together. Don’t worry if you don’t meet every single requirement of the job description. It’s more of a guide to what’s possible within the role. If you’re passionate, ready to work hard, and think the role feels right for you, we’d love to hear from you. #hybridrole

NOC Controller

3 days ago

London

About Us One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What You'll Do Our customers rely on Viasat products and services to connect and remain connected to their world wherever they are, at times in hazardous and life-threatening situations. We provide a global network that our customers depend on, and in Viasat Network Operations, our aim is to ensure reliable and robust operation of those vital services so that our customers never question that reliance. You have a dedicated passion to understand how things work and how they can be improved. You are passionate about technology, its applications, and how it can contribute positively to society both today and into the future. You read, study, and continuously develop your skills, cultivating innovative ideas, and you communicate those concepts effectively, in a way that inspires others to embrace and follow your vision. The NOC Controllers role is an exciting opportunity to work with like-minded, brilliant people, and get involved in the technology revolution happening in Space. You will play a key role in the Service Monitoring and Incident management team, providing support functions to Subject Matter Experts to take the most relevant and effective action. The scope covers from the detection and identification of significant incidents, recording and communication of the incident, determination of issue and probable root cause through analysis and tools, the identification and execution of remedial actions to ensure services remain in their optimal state, through to reporting on the effectiveness of the solutions to drive further improvements. The role will include the identification of Continuous Improvement opportunities, defining a solution to the issue and delivering on it or promptly raising it to the next supporting technical level. This is not a Cisco networking position. The day-to-day • Proactively respond to alarms to minimise any possible service outage, • During service Degradation or Outage conditions promptly perform all necessary actions to restore service as quickly as possible, • Escalate as specified in the relevant procedures and handle the communication to the interested parties., • Produce timely and accurate reports, • Perform regular daily and routine checks on all systems and services to ensure their reliability, • Provide feedback on operational issues to other controllers, NOC support engineers and managers, • Contribute on keeping up to date procedures, documentation and contact details, • Participate in network activities coordination, especially if these are real time activities, emergency, short notice or out the working hours, • Provide support as necessary to Land Earth Stations in maintaining network carrier levels, • Monitor the progress of any distress traffic in the network and take immediate action if necessary, • Identify areas for automation to reduce manual efforts where possible, • Proactively contribute to continuous improvement by adopting a proactive mind-set, presenting ideas to management, and championing continuous improvement at team level, • Create efficient operational and technical processes/procedures, reclaiming time from waste, • Provide support through coaching and training to other engineers and teams, • Provide support for Customer care cases within the time frame as they are defined by the SLA, • Ensure all the scheduled activities are successfully accomplished Tools • Operate the NOC monitoring facilities, report any anomalous operations of the facilities and provide first line maintenance to ensure their continued availability, • Assist with the planning and implementation of various NOC projects, • Usage of Service Now for ITIL process (especially incident and change management), • Usage of automation platforms, techniques and scripting, • Knowledge of Service Now General • Maintain logbook for all NOC activities, • Generate outage - shift - daily reports., • Assist with training of new shift controllers, • Assist users with inquiries/difficulties, • Assist with the development and implementation of network and NOC operational procedures.Assist with the introduction of new services, new network co-ordination stations, land earth stations and mobile earth stations. What You'll Need • Experience on shift working pattern, • Experience in Operational environments, • Technical education in electronics and/or telecommunications, • Good understanding of satellite communication networks, systems, and propagation., • Knowledge of VSAT, Ka band, L Band and C bands, • Understanding of Digital Communications Networks: protocols (IP, TCP, UDP, routing, etc) and architecture (routers, switches, firewall, etc.), • Good PC skills with knowledge of MS Windows and MS Office, • Must be able to communicate at all organizational levels, • History of being a team player and team builder, • Critical ability to set the right priorities in a complex environment, • Strong troubleshooting and analytical skills, • Positive and energetic attitude, • Capability to work autonomously as well as a self-starter and self-motivated, • Honest, Respectful and Patient, • Ability to adapt and change in a dynamic working environment What Will Help You On The Job • Experience in VSAT and ground stations installation, • Experience with Viasat systems/services, • Experience with mobile network and user terminals, • Working experience on Cisco routers, switches, firewalls and monitoring tools, • CCNA Cisco certified, • Skills in automation platforms, techniques and scripting EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

Human Experience Integrated Service Leader

3 days ago

London

Joining Arup Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. We are looking for a Human Experience Integrated Service Leader, responsible for developing our work in Human Experience and taking our integrated service to market. At Arup we are committed to Total Design – taking a holistic and cross-disciplinary approach to our work, to tackle building the best team for the task and supporting our clients from before project inception through the full project lifecycle. Our work delivers value for our clients and the planet through striving for excellence and innovation. The Opportunity Our work spans the iconic and the unconventional, from delivering first-class passenger experience as well as art, branding, and digital experience programs at airports, designing a workplace for neurodivergent people , using evidence-based design to create safer and more inclusive environments at night , and expressing brand identity through digital experiences, to a world class expertise in immersive experiences in arts, culture & entertainment. We view Human Experience in the built environment through four lenses: productivity, safety, wellbeing and identity – with clear market and client opportunities across each. You will be part of the Technical Specialist Services, a team of 600 experts spread across the UK, India, Africa and the Middle East, representing 15 specialist practices. Our teams collaborate to create solutions for some of the world’s greatest design challenges, bringing an unparalleled breadth and depth of expertise to all parts of the built and natural environments. As an Integrated Service leader, you will be empowered to take an ambitious approach to work-winning growing our business across the built environment where a holistic consideration of human experience is crucial to the best design outcomes and impact. You’ll monitor market trends and competitor activities and create opportunities for other Arup teams and other collaborators that align with our values and supplement our expertise. You will lead the way we can offer our clients a single holistic viewpoint while being a driver of integrated thinking and outcomes working with the diverse technical disciplines within Technical Specialist Services and within Arup more broadly. You will work dynamically with cohorts brought together to work in a ‘studio’ approach, drawn from across different disciplines according to the specific needs of the client. As an experienced and collaborative leader you’ll grow this service, lead projects and expand our client base. You’ll maintain your own established network, to whom this new and holistic approach to the market would be of interest. You will provide thought leadership and build market awareness of the Human Experience expertise within Arup with internal and external stakeholders. We’re committed to holistic and cross-disciplinary approach to our work, building the best team for the task and supporting our clients from before project inception through the full project lifecycle. Our work delivers value for our clients and the planet through striving for excellence and innovation. At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve. Is this role for you? We Are Looking For Candidates With • Proven track record of work winning and strategic business development to deliver growth, • Significant experience in business development and client relationship management, potentially for new services, including high value clients and projects, • Proven track record in bringing cross-disciplinary teams together to create productive, collaborative environments and best-in-class results, • A passion for diversity, recognising the innovation and competitive edge that comes from a diverse, highly skilled team where equal opportunities are truly valued, • A focus on customer satisfaction and high-quality service delivery, with strong interpersonal skills and responsiveness, • Ability to lead and inspire across diverse perspectives of deep domain expertise to achieve goals that are greater than the sum of their parts and delivered in a way to best respond to the needs and ambitions of our clients, • The ability to empower others to succeed, giving staff the confidence and support to thrive, develop and excel at what they do, • Excellent written/verbal communication skills with both non-technical and technical audiences, managing stakeholders, • Evidence of industry recognition of this work in the form of awards, publications, speaking and press appearances, • Knowledge of the built environment sector, • Awareness of key policy and legislation impacting the Heritage sector in the UK, and preferably Middle East, Africa, India and Europe, • A track record of communicating successfully with governance-bodies or project boards and stakeholders, • Previous experience shaping and enhancing Human Experience in the built environment Not ready to apply just yet, or have a few questions? Contact Marek Mazurowski ( ). Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email. What We Offer You At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We appreciate that everyone’s circumstances are different and it’s not always easy to commit to standard working hours . Work Unbound is our innovative hybrid approach to working and gives all our members greater flexibility in deciding how and where they work. Different people, shared values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at . We are committed to making our recruitment process and workplaces accessible to all candidates. Our Application Process To understand what to expect next, please visit our . Stay safe online - Arup will never ask for payment or your bank details as part of our recruitment process. Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list Closing date: 2nd January 2026 We may close the role earlier than the advertised date should we receive a large number of applications, so please ensure you apply early.

Senior Digital Business Analyst

1 day ago

London

hackajob is collaborating with The AA to connect them with exceptional tech professionals for this role. Company Description/ Business Unit Location: London (hybrid working 3 office days per week) Employment Type: 12-Month Fixed Term Contract Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Senior Digital Business Analyst means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. This is the job We’re looking for a highly capable Senior Digital Business Analyst to join our growing Digital team on a 12-month fixed term contract. Working as part of an Agile Scrum team, you’ll drive the end-to-end requirements lifecycle, from initial discovery and stakeholder engagement through to high-quality user stories ready for development. You’ll bring structure, clarity, and analytical rigour to complex digital initiatives, helping us deliver customer-centric journeys and internal efficiencies. You’ll also act as a trusted partner to Product Owners and a mentor to other BAs in the team. What will I be doing? • Owning the intake and analysis of digital requirements, translating them into clear, testable user stories and epics., • Collaborating closely with stakeholders to define, refine and prioritise a well-organised product backlog., • Leading workshops, mapping “As-Is” and “To-Be” processes and identifying opportunities for improvement across digital journeys., • Working day-to-day with developers and QA to ensure stories meet the Definition of Ready and support smooth delivery through each sprint., • Conducting impact assessments, evaluating proposed solutions, and contributing to MVP definition and user experience reviews., • Supporting and mentoring mid-level and junior Business Analysts, contributing to team capability and best practice. What do I need? • Proven experience as a Business Analyst within an Agile digital environment, including story writing, mapping and prioritisation., • Strong skills in requirements elicitation, process modelling, data analysis and backlog management., • Excellent communication skills with the ability to engage professionally with stakeholders at all levels, including senior leadership., • Good working knowledge of Agile software development, Jira, and collaborative tools such as Miro., • Strong technical awareness with architecture fundamentals, data flows, development and testing approaches., • A detail-driven, logical thinker who can challenge constructively, work independently and deliver high-quality BA artefacts. Benefits Additional information Benefits We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: • 25 days annual leave plus bank holidays + holiday buying scheme, • Worksave pension scheme with up to 7% employer contribution, • Free AA breakdown membership from Day 1 plus 50% discount for family and friends, • Discounts on AA products including car and home insurance, • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, • Company funded life assurance, • Diverse learning and development opportunities to support you to progress in your career, • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

Client Services Officer - Private Banking - Greek Speaker

1 day ago

London

Job Description EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. EFG is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation. Our Purpose and Mission Empowering entrepreneurial minds to create value – today and for the future. We are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting value. Job Description We are looking for a proactive Client Services Officer (CSO) who is passionate about client engagement and eager to contribute to our mission of empowering entrepreneurial minds to create lasting value. In this role, you will be a vital link between clients and our internal teams, ensuring the seamless execution of customer instructions while building strong relationships in a stimulating and dynamic work environment. Key Responsibilities The CSO will assist the Client relationship Officers (CROs) with: • banking and client-related administration such as: transfers and payments, foreign exchange, monitoring and fixing of bank deposits and processing of purchases and securities sales., • interact with clients following-up on pending issues and escalating to the Customer Relationship Officer (CRO) if necessary, • internal stakeholder management such as Operations, Compliance and offshore entities as required for the completion of annual reviews and onboarding documents., • Where authorised by the Fitness & Propriety Certificate, promote, recommend and arrange banking and investment products and services., • Prepare any documental support on behalf of the CRO to ensure timely completion of periodic reviews and onboarding submissions., • Complete and process credit applications and reviews as well as managing new loans from approval through to drawdown., • Perform research work upon CRO’s request, • acting as the contact person on behalf of the team for the other departments of the bank whenever needed (troubleshooting, requests, etc.), • Complying with the Code of Conduct and all internal regulations (e.g. Cross Border, AML, Clear Desk Policy, Absence Management). Skills And Experience • Experience: 3-5 years of demonstrable experience in a similar role within private banking or financial services., • Knowledge: Strong understanding of private banking processes, financial products, and regulatory requirements (KYC, AML, FATCA, CRS), • Technical Skills: Proficient in standard IT systems; ability to quickly learn new software., • Qualifications: IAD Level 4 required, • Greek Language mandatory Personal Attributes • Service-oriented and client-focused mindset, • Strong team player with a collaborative spirit, • High level of confidentiality and discretion, • Proactive and self-motivated, • Detail-oriented, accurate, and reliable, • Open-minded and eager to learn new skills Our Values • Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement, • Hands-on: Being proactive to rapidly deliver high-quality results, • Passionate: Being committed and striving for excellence, • Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset, • Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit. Our Benefits At EFG, we tailor our benefits based on the needs of our employees and have purposely created an extensive benefits package that looks to support/enhance employee wellbeing in as many as aspects of life as possible. Below is a high-level summary of the fantastic benefits that we offer to our employees at EFG; • A highly competitive non-contributory pension contribution (with the option to contribute further via salary sacrifice), • Enhanced annual leave entitlement, • Private Medical Cover, • Cash back membership, • Life Insurance, • Income protection, • Electric Vehicle leasing, • Travel loans, • A wide range of other benefits and opportunities for employees to take advantage of, such as Wellness Apps, Mortgage Brokering services, Insurance discounts, access to discount portals and much more.

Data Center Learning Architect

3 days ago

London

Job Overview We are seeking an experienced data center professional to develop and deliver advanced training programs in the data center and digital infrastructure domain. As a Data Center Learning Architect, you will support the creation as a subject matter expert and deliver strategic learning experiences to address knowledge and skill gaps in data center technologies. In this senior role, you will leverage your extensive data center expertise, analyzing technical knowledge gaps and crafting impactful training solutions to close them. You will collaborate closely with product teams, engineers, and subject matter experts to ensure training programs align with real-world needs and our product strategy. As the lead instructor, you will also deliver these programs to experienced engineering audiences, confidently fielding advanced questions and discussions. The ideal candidate is passionate about making complex technical learning simple and engaging, combining hands-on data center experience with exceptional subject matter knowledge. This role is based in the EMEA region (to accommodate global training across regions - North America, Asia Pacific etc); fluency in English is required, and proficiency in Spanish and Portuguese is a plus but not critical. Key Responsibilities • Identify Training Needs: Analyze organizational and customer needs to pinpoint knowledge gaps in data center and digital infrastructure expertise, and develop impactful training solutions to address those gaps, • Subject Matter Expertise : Engage with cross-functional stakeholders (product owners, learning design, engineering teams, SMEs) to establish training requirements and define clear learning objectives for new, existing courses and learning pathways. Work closely with our Learning Design teams to develop comprehensive course curricula and materials covering data center architecture, operations, and best practices, ensuring effective and relevant learning experiences., • Instruction & Delivery: Deliver high-quality, instructor-led training sessions (virtual and in-person) and hands-on workshops. Incorporate labs and real-world scenarios to reinforce learning (e.g., handling hands-on labs and guiding learners through real-life scenarios). Confidently address complex technical questions from experienced engineers during training sessions, providing expert explanations and solutions., • Subject Matter Collaboration: Work with subject matter experts to review training content and deliverables, ensuring technical accuracy and incorporating industry best practices., • Represent DCD>Academy across industry events where you will demo solutions and/or moderate panels of industry experts talking about a particular important subject for the data center / digital infrastructure market., • Continuous Improvement: Evaluate the effectiveness of training programs in partnership with customer success, product and learning design departments through data-driven insights to continuously refine curriculum and delivery methods, championing a culture of ongoing improvement in the learning program. Qualifications and Skills • Data Center Experience: Extensive experience in data center design and/or operations e.g., implementing redundant power, cooling and network systems to prevent outages, • Technical Expertise: Deep knowledge of data center infrastructure components and best practices - including power, cooling, backup power/generators, networking, and server hardware. Experience with HPC, mission-critical environments and uptime requirements is preferred., • Communication & Presentation: Excellent communication and presentation skills, with the ability to explain complex technical concepts in a clear, engaging manner. Able to adjust teaching style for varied audiences and facilitate interactive discussions., • Problem-Solving: Exceptional analytical and problem-solving skills – capable of troubleshooting complex technical issues and addressing challenging questions on the fly. A solid track record of resolving issues in live operational environments or during training Q&A is ideal., • Collaboration & Leadership: Strong stakeholder collaboration and project/program management abilities, with the interpersonal skills to work cross-functionally and drive initiatives to completion. Comfortable coordinating with product managers, engineers, and other teams to achieve training goals., • Education & Certification: Degree in Computer Science, Information Technology, Engineering, or a related field (required). Industry recognition is a plus., • Location: EMEA-based candidates strongly preferred (must be located in or willing to work within the Europe and North America time zones to accommodate global training schedules)., • Language: Fluency in English (written and spoken) is required. Proficiency in Spanish and/or Portuguese is a significant plus for broader regional engagement. Company Benefits: • Hybrid working scheme (mix of office and remote working - ability to travel to the Central London Office)., • Delivery of learning programmes will happen from a home/office or in the client’s chosen environment., • 25 days holiday entitlement, long service leave, and 1 gifted celebration day off per year, • Paid sick leave, life assurance, and income protection, • Access to a health cash-back plan, health and wellbeing service, and EAP, • Enhanced employer pension contribution and parental leave, • Regular socials and celebrations, • Opportunity for worldwide travel If you are passionate about data center technology and education, and you meet the above criteria, we encourage you to apply. This is a high-impact role where you will shape the skills of engineering teams and contribute to the success of cutting-edge digital infrastructure projects.

Senior Commercial Analyst

2 days ago

London

What’s The Role Shipping & Maritime is Shell’s center of expertise for all maritime matters, supporting customer-facing businesses through HSSE, operational excellence, commercial delivery, ship management, risk management, emergency response, local maritime knowledge, and technology innovation. In a tightening emissions regulatory environment, the Senior Commercial Analyst plays a key role in maximizing value for Trading & Supply’s vessel fleet. This permanent role bridges Shipping & Maritime technical expertise and Trading & Supply, analyzing data from time-chartered ships to drive operational and technical improvements, monitor KPIs, foster energy efficiency, and assess the commercial impact of emissions costs. Strong digital skills are essential for handling large, complex datasets. The position is based in London, with potential international travel, and reports to the Commercial & New Business Development Manager for Trading & Supply. What You’ll Be Doing This role supports short- and long-term Freight Trading and global Operations in optimizing value across the supply chain, with a focus on shipping. It drives the shift from point solutions to integrated, digital optimization and challenges the status quo where possible. • Provide first-line support to Freight Operations, Trading, and Optimization teams on vessel fuel, heel, and cargo management; implement performance strategies for cost and environmental savings., • Deliver best-practice efficiency advice and training to internal stakeholders and ship owners., • Support strategies to improve operational and technical efficiency across T&S fleet and replicate best practices., • Automate and process shipping data to identify value opportunities., • Provide analytical support from fleet-wide performance trends to voyage-specific equipment analysis., • Drive continuous improvement in commercial operations for voyages and ports., • Prepare operational efficiency reports and assist in benchmarking owned, managed, and chartered vessels., • Contribute to Shell’s data analytics strategy and tools development., • Assess GHG regulatory impacts and support emissions monitoring/reporting projects., • Provide maritime expertise for Business Performance Reviews, including benchmarking and OPEX analysis., • Support Shipping & Maritime’s Ultimate Potential Value program. What You Bring A strong maritime background is a significant differentiator for this role. Understanding the LNG supply chain and its complex interdependencies is critical, as these create opportunities for optimization and cost savings. Candidates who combine this knowledge with advanced analytical and digital skills will stand out in the selection process. • LNG Supply Chain Knowledge: Familiarity with LNG trading, shipping operations, and how scheduling, cargo management, and vessel performance impact commercial outcomes., • Operational Experience: Sailing experience on LNG carriers—particularly in roles with direct responsibility for cargo management and operations—will be a major advantage. This hands-on expertise enables practical insights into vessel performance, fuel efficiency, and compliance challenges., • Optimization Mindset: Ability to translate operational realities into data-driven strategies for improving efficiency, reducing emissions, and enhancing commercial value. We’d also like to see the following: • Digital & Analytical Expertise: Advanced proficiency in Alteryx, Python, Power BI, and Spotfire; SQL and API experience desirable. Excel alone is insufficient due to the scale and complexity of data., • Stakeholder Influence: Ability to build trust and credibility with internal teams and external partners, including ship owners and vessel crews., • Soft Skills: High cross-cultural awareness, tact, diplomacy, and strong communication skills., • Mindset: Passion for operational efficiency, innovation, and continuous improvement; adaptability to evolving digital tools and collaboration with IT teams., • Personal Attributes: Professionalism, teamwork, independence, curiosity, and resilience in a fast-paced trading environment., • Other: Strong organizational and time-management skills; ability to deliver analysis under tight deadlines and anticipate data-driven opportunities. We support flexible working and encourage co-creation and active interaction among colleagues. After you submit your application, you will receive an email from Shell providing a link to an online assessment (HireVue) that is a mandatory part of the process and has a validity period – please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell. What We Offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. • Progress as a person as we work on the energy transition together., • Continuously grow the transferable skills you need to get ahead., • Work at the forefront of technology, trends, and practices., • Collaborate with experienced colleagues with unique expertise., • Achieve your balance in a values-led culture that encourages you to be the best version of yourself., • Benefit from flexible working hours, and the possibility of remote/mobile working., • Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world., • Take advantage of paid parental leave, including for non-birthing parents., • Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply., • Grow as you progress through diverse career opportunities in national and, • international teams., • Gain access to a wide range of training and development programmes. We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills. Shell in The United Kingdom Shell UK remains one of the North Sea’s biggest producers, supplying around 10% of the UK’s total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations. In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.

Machine Learning Engineer

2 days ago

London

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: ). Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. Your work has an impact on the search and recommendation experience for our customers. This will involve working alongside our design leads, product leads, and business leads, helping with everything from the development of tools and platforms to code optimisations and the deployment of solutions. This role will have a business impact of at least GBP 100 million. The ideal candidate will have solid technical experience with search engines and strong business acumen. Responsibilities • Participate in system design, architecture, and software development of the search and recommendation function., • Design, develop, test, deploy, maintain, and enhance high-quality code and solutions., • Perform code reviews to optimise the technical performance of the solutions., • Influence and coach a distributed team of engineers., • Communicate and translate business needs into technical requirements., • Manage project priorities, deadlines, and deliverables., • Facilitate alignment and clarity across teams on goals, outcomes, and timelines., • Look for opportunities to continuously improve our technology, processes, and practices. Minimum Qualifications • Bachelor's degree in Engineering, Computer Science, Mathematics, or a related technical field., • Professional experience in software development, with recent years focused on search technologies., • Professional experience in testing and launching software products, as well as software design and architecture., • Experience with different programming languages and a good grasp of at least one language, such as Python., • Customer focus with the right balance between outcome delivery and technical excellence., • Ability to apply technical skills and know-how to solving real-world business problems., • Good understanding of NLP processing., • Proficiency in the English language. Preferred Qualifications • A background or strong understanding of the retail sector, logistics, and/or e-commerce., • Recent professional software development experience in recommender systems., • Proficiency in the Chinese language. 【About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world. 【Our Global Business】 We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide. Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

Senior Security Architect

3 days ago

London

One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely. Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. Who are we looking for? A passionate technology focused individual, with an honest and empathic approach to customer conversations. You will have hands on experience in Security Architecture and Cloud Security and can deliver comprehensive and robust security solutions to different audiences. You will have owned, led and developed end to end solution architectures for projects which have high security requirements. Requirements This role sits within our Security Architecture and Cyber Consulting teams meaning you'll get to work with a variety of clients across a range of industries including Financial Services, Critical National Infrastructure and Government. At the Senior Consultant level, you will be working with these clients to effectively deliver a range of Security Architecture projects. • Subject matter expertise for security best practice, ensuring the maintenance of the confidentiality, integrity and availability of systems and data., • Supporting and advising on projects and change initiatives to ensure that there is no negative impact on security posture or client's security policies, procedures, and architectural blueprints., • Carrying out security architecture reviews and effectively reporting this to executive and key stakeholders., • Working with a variety of client teams for the effective delivery of security architecture as a service. You will need to have experience in: • Delivering and maintaining of {technical} enterprise security {solutions/architecture} for (but not limited to) the following areas:, • Identity and Access Management,, • Cloud Security - Azure, AWS or GCP,, • Network Security,, • DevSecOps,, • Security Monitoring & Remediation,, • Defense in Depth Security Architecture, particularly Zero Trust Security Architecture, • Knowledge of Secure Software Development Life Cycle best practices and architecture frameworks such as TOGAF or SABSA, • Strong understanding and knowledge of Information Security risk management tools and techniques, • Demonstrable knowledge of cyber security frameworks, including but not limited to: ISO27001, PCI-DSS, CIS Benchmarks, {Cloud Platform} Well Architected Frameworks., • Demonstrable experience of designing and implementing enterprise security technology controls and platforms, following industry best practices., • Experience of security governance and compliance across public, private, and government sectors, • Awareness and understanding of the Information Security threat landscape, • Deep understanding of Information Security solutions and controls, • Experience of Cloud security solutions and standards is highly advantageous Benefits Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values of Do the Right Thing, One Team and Above and Beyond emphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but success doesn't end here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell will provide a great career opportunity with continual development as well as the following: • 25 Days Holiday - Plus buy and sell options, • Flexible Working (around core office hours), • Performance Incentive Bonus, • Company Pension, • Employee Shareholder Scheme, • Personal Day & Birthday Off - After 1 year of service, • Family Leave - After 1 year of service, • Enhanced Maternity based on length of service, • Dedicated Training Budget, • Life Assurance, • Electric Vehicle Scheme & Cycle to Work Scheme, • Private Healthcare (incl. Gym discounts and vison care) Location: Bridewell operates a hybrid and flexible working policy, however you will be required to travel to different sites on occasion. Note: To be eligible for this role you must either hold SC or be eligible and willing to go through security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.

PGIM | Senior Associate, Service Desk

2 days ago

London

A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers! If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today. At PGIM, You Can! What You Will Do • The role will be based in London and report directly to the IT Director. Travel to other European office based locations may be required. The role will include the following duties:, • Respond to all technology issues in a timely fashion. Take ownership of all user issues relating to IT applications, hardware and services., • Provide technical guidance and consult with vendors and other systems support units to identify and resolve complex client/system problems., • Provide technical support for local voice, mobile and video conference solutions, • Work with team members when a major problem is experienced and participate in problem solving processes across various teams around the enterprise., • Assist with the business’ recovery testing to confirm availability of systems where outages have occurred or simulated., • Document and track status of client inquiries, coordinate appropriate response and follow up to ensure client satisfaction., • Assist with day to day administration tasks including submitting application and security requests, generating tickets via the IT Service Management platforms, updating department spreadsheets and other documentation., • Evaluate effectiveness of new utilities and tools., • Understand standard operating procedures and processes and apply them as solutions to common problems., • Assist with various project work What You Will Bring • Previous experience in supporting a front office environment., • Comfortable working in a fast paced environment, • Professional, disciplined and able to work independently where required, • Strong skillset both technically and analytically, • Strong academic background: Degree level or equivalent, • 3-5 years’ work experience, ideally within the Financial Services sector, • Customer focused, • Strong communicator, verbal and written skills (Good English - written and spoken), • A strong team player who is inquisitive, self-motivated and able to multi-task, • Bright, enthusiastic and willing to go beyond the requirements of the role, • Inclination to learn and stay up to date with new technologies, • Comfortable dealing with all levels of management and colleagues in different functions and regions, • Strong attention to detail, able to set priorities and complete simultaneous projects, • Able to meet tight deadlines whilst maintaining a high quality of work Required Technical Competencies • Thorough knowledge of the Office 365 suite, • Good understanding of networks (TCP/IP, DNS, DHCP), • Experience in using Active Directory (Domains, OU’s, Objects, GPO’s), • Strong knowledge of Windows operating systems, • Software Center Configuration Manager (SCCM), • PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. What We Offer You • Private Medical Insurance: PGIM offers private medical insurance and pays the full premium on behalf of all employees., • Annual Leave of 25 to 28 days, based on years of service, at full pay., • Retirement Savings Plan: Employees receive a company contribution of 10% basic annual salary and a maximum employer-matching contribution of 5% of basic annual salary., • Life Assurance & Income Protection: Life Assurance for 12 times you basic annual salary, up to a max benefit of £1.8million. 60% of your basic annual salary for a limited payment terms of 5 years, at the end of which a capital sum of 2x your basic annual salary is payable., • To find out more about our Total Reward package, visit ___About PGIM – Global Asset Management PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.34 trillion in assets under management as of March 31st, 2024. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives. With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit PGIM.com. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Our Commitment to Diversity, Equity, and Inclusion Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit ___ to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

Environmental Market & Innovation Lead

10 hours ago

London

About us At Technip Energies, we believe in a better tomorrow and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what we do. Genesis Energies is a global business unit of Technip Energies, providing impartial, high-value advisory services for the energy industry. We have an unrivalled track record of bringing high-impact solutions to clients. As trusted advisors committed to a sustainable future, we have extensive experience working in true partnership with our clients while providing innovative, robust and sustainable solutions. This is what differentiates Genesis in today’s market. From Engineers and Specialists to Project Managers and Support Staff, spread across 15 countries, our people thrive in a dynamic, proactive business that’s balanced with a deep sense of environmental responsibility. If you share our determination to drive the transition to a low-carbon future, then this could be the job for you. We offer you not only a job, but an inspiring journey in a truly global environment where you team up to break down boundaries thanks to the collaboration, creativity and pioneer spirit which drive our people. Job Purpose: We are seeking a dynamic professional to drive market expansion as part of the growth ambition for the Environmental & Sustainability group; enabling us to showcase our expertise and deliver value across multiple industries. Responsible for originating Environmental and Sustainability projects with strategic implications for our clients - independently planning and mobilizing project teams, and delivering the projects end to end if required (from setup to archiving). The Role is key to developing our Environmental and Advisory Business; creating insightful early client contacts and presenting to our clients and a wider audience (via conferences and subject matter engagements) for the purpose of securing new projects. A further aspect of this role offers an exciting opportunity to drive innovation through identification of opportunities to develop and/or apply digital solutions to meet our clients’ requirements. Main Accountabilities: • Support the Environmental and Advisory Solutions Leadership with Business Development campaigns that diversify and grow our market footprint and client base, • Engage with new clients to originate work and build strong and lasting client relationships that lead to out-of-the-blue service requests, • Sell projects with a focus on maintaining our high profitability margins, and manage and prepare proposals, • Lead environmental and sustainability studies and projects, acting as the main contact on technical and commercial matters;, • Provide environmental and/or sustainability input to projects through guidance and preparation of studies and assessments; Typical background and experience required: Minimum Experience: • Master’s degree in environment, economics or commercial, • Extensive experience in the energy sector with the majority of this focused on delivering environmental, ESG or sustainability orientated projects Advantageous Experience: • Combination of big picture thinking, technical knowledge and an economic mindset, • Sales focus - comfortable pursuing new clients, and presenting our capabilities in a bid to win new work, • Ability to frame customer problems and solution options on a blank sheet of paper, • Strong track record with delivery of Environmental / Sustainability projects., • Significant experience preparing MS PowerPoint slide decks and presenting to senior internal and external stakeholders It is essential that applicants must have the right to work in the UK We invite you to get to know more about our company by visiting and follow us on LinkedIn for company updates. As an equal opportunity employer Technip Energies considers only qualified applicants without regard to colour, age, race, ethnicity, sexual orientation, gender expression, disability, national origin, veteran or marital status Genesis Recruitment

Delegated Operations Analyst

10 hours ago

London

Are you looking for your next opportunity? Sompo has a unique opportunity for the Delegated Operations Analyst to join our Insurance Operations team. This role will sits within our London and UK Regions COO function. The Delegated Operations team play a vital role in supporting the Delegated Authority team based in our London, UK office whilst at the same time undertaking transformation activities with which to broaden, and better control the services provided. This exciting opportunity will allow the incumbent to be part of ensuring the integrity, accuracy, and efficiency of delegated underwriting operations. This role combines technical expertise in delegated authority processes with responsibility for financial controls, regulatory reporting, process development, and cross-functional coordination, thereby playing a key part in strengthening the operational resilience of the services provided by the Operations function. Location: This position will be based out of our London office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our Business, Your Impact, Our Opportunity What you’ll be doing: • Service Management: Assist in the management oversight of delegated premium processing, ensuring accuracy, timeliness, and adherence to contractual and regulatory obligations. This will include:, • Drive continuous improvement in bordereaux management and escalation processes., • Oversee the operational onboarding of new delegated facilities, acting as a key partner to underwriting teams and ensuring seamless integration into operational processes., • Serve as an escalation point for complex queries or disputes relating to premium flows, resolving issues with minimal supervision., • Performance Monitoring: Measuring and evaluating delegated operations performance. This will include:, • Assist in management of end-to-end analysis and reporting of Estimated, Written, and Paid Premiums across delegated portfolios., • Support the preparing, reviewing, and interpreting reports for senior governance bodies., • Monitor operational KPIs and SLAs, identify and analyse performance trends, and proactively recommend corrective actions to leadership., • Customer Satisfaction: Champion a service-led approach to delegated operations, fostering strong working relationships with underwriting, claims, and external stakeholders. This will include:, • Lead the investigation and root cause analysis of high-impact premium discrepancies, ensuring issues are resolved and learnings are embedded., • Support and oversee implementation of quality assurance mechanisms, ensuring service consistency, data quality, and process control., • Process Improvement: Support the continuous improvement of delegated operations processes to enhance efficiency and effectiveness. This will include:, • Support key process improvement initiatives focused on automation, efficiency gains, and reduced risk in delegated operations., • Support the design and implementation of enhanced Standard Operating Procedures (SOPs), controls, and service delivery frameworks., • Collaborate with UK Change & Transformation to support the delivery of strategic change initiatives, including systems improvements and reduced reliance on outsourced functions.., • Stakeholder Relations: Act as a key point of contact with the business, outsourcing partners, and other stakeholders to ensure smooth service delivery. Also, develop liaisons within the team and with other functional departments to ensure the end-to-end business process is effective and efficient., • Compliance and Risk Management: Support the compliance of delegated operations processes with regulatory requirements whilst also implementing and monitoring risk management practices to mitigate operational risks and improve operational resilience., • Training and Development: With the training capability, which is managed from within the Service Delivery team, support colleague training in terms of:, • Understanding of processes and controls, as set out within Standard Operating Procedures (SOPs)., • The identification of continuous improvement opportunities and methods of escalation., • The explicit requirement to update SOPs for those process they are responsible for, when required., • Bachelors degree or equivalent, and insurance qualification (ACII) is preferred, • Strong understanding of delegated authority frameworks, premium lifecycle management, bordereaux processes, and oversight (2 years), • Experience producing and interpreting reporting for governance forums and regulatory bodies, • Data driven approach to measuring service and ability to analyse trends in data., • Strong problem solving and decision-making abilities., • Working knowledge of Delegated Authority systems (to include BinderCloud) would be useful. Our Benefits We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs: • Expansive Health & Wellness Benefits, • Generous Retirement & Savings Plans, • Global Parental Leave & Adoption Assistance In today’s world, what do we stand for? We strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organisational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment. About Us Expert Partners. Clarity in complexity. Unwavering commitment. We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings’ 130 years of innovation, we’re committed to applying all of our experience to simplify yours. Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve. We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs. Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges. Because when you choose Sompo, you choose the ease of expertise. To learn more about visit our website at ___

Engineer (Water Network )

10 hours ago

London

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. What will you be doing? We're recruiting for a Water Network Engineer to work on our Thames Water Lot 3 contract, predominately working in our Network Operations Team, covering both London & Thames Valley. As our Water Network Engineer you will monitor, investigate and resolve low-pressure issues, complaints, and escalations as highlighted either directly by the customer or by alarming Critical Pressure Points, understanding areas and developing solutions to individual problems or emerging risks • Monitoring the District Metered Area (DMA) and District Meter (DM) availability for emerging issues and supporting the technical resolution of the maintenance workstream, • Write and assess risk assessments for the work impacting the clean water hydraulic system, for example, the repair of leaks, the operation of assets on the network, production site outages, and various other workstreams, • Support monitoring of pressure managed areas and management of information, • Ensure all activities follow Thames Water Asset Management Procedures and that the Risk Assessment process is properly implemented and monitored in a timely fashion, • Assist with analysis of long term issues such as excessive headloss, low flows, area integrity, supply resilience, and water quality turnovers, • Evaluate and analyse operational information, understanding data integrity difficulties, to resolve basic problems. Design and update line schematics of water pressure zones and the hydraulic systems, to help management and investigation issues What You’ll Bring • Proven experience and track record of network operations and a knowledge of key activities such as valve operations, mains flushing and issuing/compliance with permits to work, • Have a clear understanding of the Permit to Work system, • Have previous knowledge and experience with GIS mapping software and hydraulic modelling. This is preferred, but not mandatory What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000’s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition scheme In addition, this role offers; • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme, • Private health care for you plus health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!, • 25 days annual leave plus bank holidays, • Recommend a friend - get rewarded for introducing people to us!, • Personal Accident Cover About Us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. • We’re responsible and go further for our people, clients, communities and the planet, • We’re open and seek new and better ways of exceeding expectations, • We’re together and as one team; the whole is greater than the sum of the parts, • We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW

Partner Solutions Architect

3 days ago

London

FEQ326R449 As a Partner Solutions Architect, you will engage and develop deep technical executive relationships with Databricks' Consulting and System Integrator (C&SI) partners, teammates, as well as the technical field and sales team members who work directly with our customers. You will further develop the 'technical champions' within our top C&SI Partners to CoE, providing strategic vision on technical matters related to the Databricks vision aligned to the GSI execution. Working with our partners, you will help our customers to achieve tangible data-driven outcomes through the application of the Data Intelligence Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. As a member of our team, you will exercise and develop expertise within Data Engineering, AI and Data Science, Data Warehouses, Data Governance and Platform & Security within the major public cloud infrastructure and service providers. You will use this expertise to become a trusted advisor to C&SI partners. You will report to the Partner Director of Field Engineering for EMEA. The Impact You Will Have • Provide our technical executives in our top GSIs with the thought leadership for the Data and AI domain to grow our partners’ independence in positioning and delivering solutions on the Databricks platform, • Engage with our partners’ technical teams to ensure a deep understanding and skills with the Databricks Platform for both pre-sales and delivery of projects, • Engage the account teams in top Accounts to proactively drive and unblock partner delivery in the account, • You will be an expert on aspects of architecture and design and will share this with our partner network to drive the delivery of the platform, • Show expertise by producing creative technical solutions and external communication, such as blog posts, • Work with the wider partner ecosystem to build up a library of Agentic AI solutions to accelerate and derisk large transformation projects and migrations Experience We Look For • Understanding of and experience with pre-sales in a consumption-driven business, • Experienced Technical Executive with current hands-on experience in Data Engineering and Data Science, • Ability to align multiple technical product and program roadmaps to a Partner business, • Pre-sales or post-sales experience working with external clients or partners across a variety of industry markets, • Understanding of customer-facing pre-sales or consulting role with a core strength in either data engineering or data science, • Experience demonstrating technical concepts, including presenting and whiteboarding, • Experience developing architectures within a public cloud (AWS, Azure, or GCP) About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on ___, ___ and ___. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit ___. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Java Developer

10 hours ago

London

Job Introduction As a Java Developer you will be joining the IT team responsible for the delivery, support and maintenance of Handelsbanken PLC’s Core Banking systems encompassing Platforming, Risk, Payments, Lending and Customer Data. As a Java Developer you will be providing expertise in the full software development life cycle. Main Responsibilities • Use your initiative to work with Senior Java Development, UI/UX Development and Agile Transformation to help shape, architect and deliver greenfield/brownfield/integration applications employing best design and development practice, • Positively effective at systems analysis, solving technical problems and development excellence given the constraints of the Bank’s environment, • Follow cross-functional development best practice, including but not restricted to, Functional and Non-Functional Analysis, Application Architecture, Design, Coding and Unit Testing, Technical Documentation, Functional and Non-Functional Testing (Manual & Automated), Continuous Integration/Testing/Delivery., • Be able to function in a culture of Agile Development (Scrum/Kanban, Amigos, Estimating, Planning, Sprints, Demos, Retrospectives), • Be able to write Agile Epics/Stories using techniques such as BDD/Gherkin, • Be Delivery-focused rather than Task-focused, • Continuously seek to improve on Velocity, Lead/Cycle Time, Quality and Process., • Document solutions with visual impact (e.g. Visio & PowerPoint over Word), • Estimating, planning, managing tasks and reporting on progress., • Work with the Atlassian suite of Tools (e.g. JIRA, Confluence, BitBucket) for tracking progress and KPI monitoring., • Build and maintain good close relationships with Stakeholders at all levels (Management, Business, Legacy Developers, QAs, Infrastructure, IT Security. Ideal Candidate Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying… • Our core specialty skillset is Java, but the ideal candidate should also have knowledge of front-end and back-end development., • A developer who is looking to build solutions from scratch and have a strong sense of responsibility within the team and the wider business., • Professional experience in a Software Product / IT Development sphere, • Demonstrate server-side software coding maturity using Java 11+ but also knowledge of SQL (DB2 / SQL Server / Postgres preferred)., • Demonstrate excellent use of Design Patterns / Micro Services/ RESTful APIs, • Basic capability in UI Development using advanced JavaScript (React and Node.js preferred) HTML, CSS, • Working in a Technical Agile environment (e.g. Build tools, Static/Dynamic code analysis, CI/CD e.g. Jenkins/TeamCity) Company Information Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products. We are embarking on an exciting Business Transformation journey. This transformation will significantly enhance our technology system systems, processes and services, bringing evolution to our ways of working. Join us in this transformative journey, where your dedication, adaptability and commitment will play a crucial role in shaping the future of banking for our valued customers. The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation. Check our Handelsbanken website for further information At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank. What is in it for you? • We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development., • Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance, • A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds) Application next steps Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview. How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email . This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.

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