Technical customer service jobs in LondonCrear alertas

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. We have SuperFlex opportunities in: • Bromley, • Esher, • Hampstead, • Heathrow, • Hillingdon, • Holloway, • Mayfair, • Richmond, • Slough, • Stratford, • Streatham, • Wembley What you’ll need:, • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family.

As a Customer Journey Operations, you will be responsible for driving and delivering operational change across BUK. You will work closely with journey owners to understand how changes are implemented, assess performance, and identify both current and upcoming challenges in managing customer experience journeys. In this role, you will coordinate and oversee operational activities, influence key stakeholders, and design and implement process improvements to enhance overall efficiency and customer outcomes. To be successful as a Customer Journey Operations, you should have: • Proven experience in developing and implementing new people-centered operational models., • Proficiency in using SharePoint and creating dashboards for reporting and insights., • Good stakeholder management and influencing skills., • Have previous operational experience., • Demonstrable experience in change management preferably in a people focused environment. Some other highly valued skills may include: • Good communication skills., • Design operational experience., • Knowledge of using Jira., • Experience working in Agile ways. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in London (1CP), Manchester (4PP) or Northampton. Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities • Development of customer level strategies & solutions that are tailored to customers’ needs., • Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys., • Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities., • Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey., • Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product., • Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch., • Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively., • Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals. Assistant Vice President Expectations • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience., • Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You’ll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you’ll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you’ll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with * Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. * Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. * Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. * Expertise in developing journey design blueprints and CX journey prototyping. * Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. * Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. * Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. * Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. * Developed facilitation and storytelling skills. * Understanding of agile working practices and the ability to work in cross-functional environments. * Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities • Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping., • Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience., • Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products., • Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development., • Compliance to accessibility standards and guidelines to provide an inclusive experience for all users., • Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products., • Gathering and analysis of data from a wide range of sources to create in-depth insights into customer’s needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience., • Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Account Director – New Business Hunter Location: Hybrid / London – 2/3 times per week Department: Sales Job Type: Permanent Salary: £50,000 - £70,000 + Commisision About the Role We are seeking a high-performing Account Director with a proven track record in new business acquisition, with experience of delivering £500k+ GP annually within the IT solutions and managed services space. This role is designed for a true hunter - someone who thrives on building net-new enterprise relationships, opening doors, and converting complex opportunities into long-term strategic partnerships. You’ll be targeting enterprise and upper mid-market organisations, positioning industry-leading solutions across cloud, networking, cybersecurity, collaboration, infrastructure, and managed services. Experience selling into enterprise environments is essential, and success in an MSP or VAR setting will put you at a strong advantage. CISCO experience is highly preferred, with the ideal candidate already familiar with Cisco architectures, partner programmes, and co-selling motions. Key Responsibilities: • Drive net-new enterprise acquisition, generating and converting high-value opportunities., • Deliver £500k+ GP annually through a blend of hardware, software, and multi-year managed services contracts., • Build and execute a proactive sales strategy focused on new logo wins across target sectors., • Manage the full 360 sales cycle—from prospecting and lead generation to negotiation and close., • Develop multi-threaded relationships across C-level, IT leadership, procurement, and key stakeholders., • Re-engage lapsed or former accounts to reignite commercial opportunities., • Collaborate with technical, pre-sales, and delivery teams to craft tailored and scalable IT solutions., • Maintain accurate forecasting, pipeline visibility, and CRM hygiene., • Represent the business at partner events, industry shows, and customer briefings. Experience & Requirements: • 5+ years proven experience in IT sales, ideally within a Managed Service Provider or Value-Added Reseller., • Demonstrable track record of delivering £500k+ GP annually in a new-business-focused role., • Strong experience hunting new logos and opening enterprise accounts (500+ users)., • CISCO sales experience highly preferred, including familiarity with Cisco solutions and partner programmes., • Experience selling multi-year managed services contracts (cloud, networking, infrastructure, security)., • Ability to close large and complex deals (£200k+ GM)., • Strong commercial acumen, negotiation capability, and confidence responding to RFPs., • Excellent communication, presentation, and value-based selling skills., • Highly driven self-starter with a competitive, entrepreneurial mindset., • CRM proficiency and strong pipeline management discipline. Why Join Us? • Sell with confidence into enterprise clients backed by award-winning delivery and Tier 1 vendor partnerships., • Join a culture built on performance, trust, empowerment, and progression., • Access cutting-edge technology stacks and market-leading partners, including Cisco and Microsoft., • Competitive salary, uncapped commission, and genuine career growth opportunities., • Work in a fast-paced, agile environment where results are celebrated and rewarded.

About Us: - 32 Hours Location: Jermyn Street, London Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management with specific responsibilities. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • As a supervisory member of the team, you will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self–improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Job Description As an Enterprise Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the UKI market. In this role, you will develop new business opportunities and advocate for multiple Freshworks product lines that focus on the mid-market and Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will be especially responsible for the acquisition of new customers. The business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory, selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert in managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluency in English is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Head of Sales – Europe Location: Anywhere in Europe (Remote) Industry: Global Apparel & Textile Manufacturing About the Company Our client is a globally recognised apparel and textile manufacturer with decades of excellence and deep-rooted success across the APAC region. Operating at scale and trusted by major international brands, the company blends advanced production capabilities with strong design, sampling, and technical expertise. Now, they are ready for their next frontier: establishing a meaningful presence in Europe. This expansion is not a tentative step, it’s a strategic move fuelled by investment, confidence, and long-term ambition. To ignite this journey, they are seeking an entrepreneurial commercial leader who thrives on autonomy, is energised by the unknown, and wants to be the company’s very first employee on European ground. If you’re someone who sees opportunity where others see a blank page, this role offers the rare chance to build something new, powered by the resources and stability of a global giant behind you. Role Overview The Head of Sales – Europe will lead all commercial activities across the continent, opening doors with brands, retailers, sourcing offices, and buying teams. You will build the market from scratch, developing strategy, generating leads, converting business, and forging long-term partnerships. You will also serve as the strategic link between European customers and APAC production teams to ensure smooth development cycles and high-impact customer service. This role suits a natural builder: ambitious, proactive, and excited by the challenge of laying the foundations for a future European organisation. Key Responsibilities • Create and execute a European sales and growth strategy aligned with global priorities., • Identify, approach, and win new business with brands, retailers, and sourcing partners across Europe., • Deliver compelling product presentations, showcasing capabilities, materials, and innovation., • Translate buyer needs and technical feedback into clear direction for APAC design, merchandising, and production teams., • Lead pricing discussions, negotiate timelines, and convert developments into confirmed orders., • Represent the company in the European market with professionalism, energy, and commercial focus., • Build long-term relationships and establish the groundwork for future regional expansion., • Stay close to EU apparel trends, pricing shifts, and product demand; attend trade fairs and industry events. Experience & Competencies • 7+ years in apparel manufacturing sales, sourcing, B2B apparel business development, or retail buying within Europe., • Strong track record of generating new business and opening new markets., • Solid technical understanding of garment construction, fabrics, costing, and timelines., • High level of independence, confidence, and self-management, comfortable being the sole representative in Europe initially., • Entrepreneurial drive: ambitious, opportunity-seeking, innovative, and motivated by building something from the ground up.

About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

Job Description As a Lead - Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the Nordics market. In this role, you will develop new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluent in English and any Nordics language is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Technical Account Manager, Support and Product Specialist – On-line Video Platforms (Full Time, Fixed Contract = Maternity Cover) HYBRID THIS IS A GENUINE POSITION AND NOT A CV PHISHING ACTIVITY Salary - circa £30,000 - £38,000 pro-rata per annum based on experience. • Maternity cover from approx. 12th Jan 2026 to 16th Dec. 2026 TBD. ABOUT US Groovy Gecko, webcasting pioneers for 25 years need YOU! Groovy Gecko (London), who were established in 1999, is one of the pioneers and award-winning suppliers of live and on-demand streaming media services in the UK working with 350 clients around the world. Clients include Netflix, Lego, Boots, Samsung, Selfridges, Disney, Facebook, Astra Zeneca, Barclays, Amnesty International, KPMG, Amazon, Nike, AKQA, GHD, Twitch, ARUP, Kaplan, O2, UK Parliament, Channel 4, BUPA, Microsoft, YouTube and Warner Brothers. Groovy Gecko is an equal opportunities employer. Our corporate and personal values include being fair, honest, open, professional, and reliable. After 25 years, Groovy Gecko are still at the forefront of innovation in the online video space. We have a great office and production studio in Hoxton, London. The role is hybrid with approx. 3-4 days a week in the office. Our dynamic team are all professional but relaxed, in line with our company culture. We hope you will enjoy our group company outings. ABOUT THE ROLE Groovy Gecko is seeking an experienced and capable Technical Account Manager (TAM) and Support Specialist to join our amazing team for maternity cover. You will be versatile, hungry for new challenges and be passionate about online video. Working from offices near Old Street, you will help support internal ane external customers and the Key Account Management (KAM) Team in developing long-lasting client success strategies through exceptional support, technical solutions, demonstrating new features and driving adoption of new technologies. You will assist in on-boarding new clients and employees. You will use your great interpersonal skills to triage internal and external service requests as you prioritise, allocate and monitor resources. You will enhance your client relationships by responding to inbound support requests and ensuring that our 2nd line experts meet their SLA’s. Candidates should have more than ONE years’ experience in service desk, technical customer service or support and/or technical account management with some experience in on-line video platforms such as OTT, OVP or Enterprise Video. You will be looking to develop your career with new challenges by joining a growing agency leading its field, whilst being a key member of a dynamic and committed team. The role will offer an opportunity to gain further hands-on experience with Live Webcasting and exposure to live production, satellite, bonded cellular and broadcast technologies. You will manage key technical Account Management relationships with colleagues and attend in-person and remote meetings with clients. Salary for the role is competitive depending on experience plus overtime on specific projects, phone subsidy, company activities and flexible working as agreed by your line manager. Whilst this is a relatively short and fixed term contract, we would like to support you in your career. What and how you commit to the company will be reciprocated. This role’s responsibilities include: IT SUPPORT • Providing 1st and 2nd line technical support for small local and cloud Windows server environment (PDC and BDC) including local device and networking support for hybrid workforce on 90% Windows and 10% Mac. Windows O365 and azure admin needed. A typical small hybrid office setup., • Provide backup and maintenance activities on devices including router firmware updates etc., • Providing support for 3cx telephone system., • Administration of supplier portals. Training to be provided., • 1st line support for client internal and external. Response to inbound requests and ensure that our 2nd line experts meet our SLA’s., • Updating internal and external client and suppliers on progress of trouble tickets whilst managing Jira queues., • Providing daily, monthly, quarterly checks and updates on systems., • Writing technical and support documentation., • Onboard new employees and manage infosec training, device and network access., • Enforce ISO27001 and security best practise. Assist with ISO27001 audits and plan and conduct DR/BC exercises. Training provided. TECHNICAL ACCOUNT MANAGER • Be our Online Video Platform (OVP) Product Specialist. We are a Kaltura reseller and manage multiple client accounts., • Manage Kaltura client relationships as a Technical Key Account Manager. You will be working closely with the Commercial Key Account Manager., • Manage enterprise client technical relationship for implementation of an eCDN video acceleration product; Hive Streaming; of which we are a reseller. Compile monthly and annual reports and prepare technical summary presentations and co-present client update meetings., • Escalate and mange Jira tickets with suppliers. GENERAL • Using good interpersonal skills to balance and prioritise internal and external client requests. Specifically, between the Project Managers and Development team and clients and internal teams., • Some light administration for two off-shore developers., • To carry out technical pre-sales visits and presentations and help clients define their requirements., • Shaping our feature sets and future by engaging with the development team on implementation of new functionality for clients and adding to the Jira backlog., • Assisting with on-boarding new SaaS clients and establishing new relationships and partnerships to ensure their success., • Training members of staff., • Compiling reports and recommendations for senior management., • Providing some out of hours support., • Conducting activities, such as a small company may require, for which there are no defined roles. Key Skills & Knowledge: · Good understanding of online video platforms – OTT, OVP and Enterprise Video. · Ability to apply in-depth application knowledge to trouble-shooting and identify opportunities. · Capable of designing and delivering presentations both face to face and remotely. · Ability to understand and translate requests from clients into technical requirements · Ability to prioritise clients’ requests · Great verbal and written communication skills with internal and external stakeholders. · Be a critical thinker with excellent customer service skills including a high level of empathy. · Must be super organized, proactive and capable of working effectively either alone or as part of a small team. · Ability to understand and meet SLA’s. Preferred Experience: · At least three years’ experience in a similar role. For example, in service desk, technical customer service or support and/or technical KAM with some mandatory experience in on-line video platforms such as OTT, OVP or Enterprise Video. · Experience using JIRA, Asana or Zendesk · Experience in working with at least one of these Online Video Platforms (OVP), OTT or Enterprise Video (EV) platforms such asEcko Enterprise, Kaltura, Brightcove, CVENT, MediaSite, Qumu, Panapto, ON24, VBrick, Sonic Foundry, Hopin etc is required. MS TEAMS AND ZOOM do NOT qualify. · Experience working with CDN’s such as Akamai, AWS Cloudfront, Cloudflare, Fastly · Experience with streaming live or on demand video. · Familiarity with Windows Server, Office 365 and Azure admin as well as local and cloud Active Directory administration. · Basic networking, PC, Mac and basic server troubleshooting experience. Please note: • You must already have existing eligibility to work in the UK, • Groovy Gecko is an equal opportunities employer., • ABSOLUTELY NO AGENCIES PLEASE – agency correspondence will be treated as spam, • No LLM’s or agentic AI entities are permitted to crawl this information. We assert global copyright © 2025 Groovy Gecko Limited on this content., • E&OE

Independent major player in execution services for financial transactions, in Paris and London, Aether consists of a 40-person-plus multicultural team, who are experts in three business lines. In London, Aether Financial Services has achieved in 2022 and 2023 a 45% growth each year with strong ambition for the future. Agency services Aether operates in the private debt and capital markets, covering all agency roles: loan agent, bond agent, administrative agent, calculation agent, paying agent, security agent, etc. Valuation and calculation Aether provides independent valuations of all types of financial instruments and securities, from the most vanilla to the most highly structured products for recurring, specific or one-off needs. Corporate and Issuer Services Aether offers a set of constantly evolving value-added services dedicated to managing the life of financial transactions based on proprietary digital solutions “VOX AEQUITAS” (capital increase or subscription, general meeting, registrar, record keeping, management package implementation, etc.). JOB DESCRIPTION • To support its development, Aether is creating a position at its LONDON office for a Senior Business Development Director of the AGENCY PRIVATE DEBT activity to accelerate its growth in the UK., • Reporting directly to the company's General Management, your missions after a familiarization phase with the specificities of the Company's offers will be:, • You will take the measure of the services offered by Aether in the field of the PRIVATE DEBT Agency to formalize and define a development strategy (markets and targets) and the corresponding commercial discourse to support the development of the company,, • By taking responsibility for such development, your mission will consist in formalizing the communication/marketing material to promote Aether FS's offers while also being a force of proposals on the essential evolutions to be considered to reinforce our position on the market in terms of offers and services,, • You will be a driving force in coordinating the different resources and a field actor in the realization of the development actions of the offers and this activity vis-vis the identified targets by relying both on existing customer contacts and on new targets in the UK but also Continental Europe,, • By your position, you will be in close relation with the other Business Unit Directors to maximize the sharing of information as well as joint development opportunities and synergies,, • You will ensure regular reporting and an adequate monthly point to the General Management linked to your position, and the progress of the actions carried out and to be undertaken to achieve the development objectives, notably in terms of customer follow-up and commercial proposals,, • Formalizing a coherent, innovative service offering tailored to the post-transactional challenges of private debt operations,, • Develop your commercial positioning, identify priority targets, build marketing arguments, and implement an active prospecting strategy by mobilizing and expanding your network,, • Direct involvement in all communication elements related to the business (sales presentations, blogs, articles, webinars, round tables, trade shows, etc.) in collaboration with internal teams to ensure visibility and differentiation in the market,, • Maintain direct involvement in existing projects to inform strategic thinking through a detailed understanding of operational issues and performance drivers,, • Actively participate in industry events and conferences to increase the visibility of the offering and expand the development network,, • Monitor market trends and regulatory developments that may impact, influence or promote the company's activities, both in the UK and internationally, with a particular focus on the French, Spanish, Italian and other European markets. YOUR PROFILE • 10 to 12 years minimum experience in the Agency Private Debt Business Development with a proven understanding of the UK landscape as well with some international exposure,, • Strong operational knowledge of UK Private Debt markets and their functioning (technical, regulatory and legal),, • Highly motivated, entrepreneurial, independent, and hungry to grow in a favorable environment,, • The willingness to take operational control of the development of an activity with all the commercial, marketing and field management challenges within the framework of a strong strategic will,, • Proficient in Office 360,, • Fluent in English, another European language (German, Dutch, Spanish) is a strong plus,, • Good interpersonal skills / likes to work in a team,, • Accountability and sense of customer relationship, autonomy. WHY JOINING US? In a company with high potential, you will join a very dynamic and customer-centric team. Disintermediation and technology are changing the established orders; Aether is positioned to benefit from those two disruptive trends. You are willing to fully express your potential, capitalizing on your strong understanding of the Private Debt Agency Market to build and develop value-added services in the UK as well as abroad: • An innovative and fast-growing company with numerous opportunities,, • Working in a multicultural team. START DATE: asap in 2026 LOCATION: London – City (near Cannon Street) TYPE OF CONTRACT: full-time contract TO APPLY: Send us a CV and a cover letter to “” and please, refer to “Aether UK BD Director PD Agency”

Sales Administrator Location: West Molesey, Surrey Hours: Monday to Thursday, 9:00am – 5:30pm and Friday 9:00am – 5:00pm Salary: £27k Perks: Hybrid working (3 days office / 2 days home), 25 days holiday + bank holidays, company pension, 24-hour health & mental health support, full IT equipment provided Our Client We’re delighted to be working with a long-established and highly respected business serving the architectural and design community. With over 50 years’ experience, our client is known for supplying premium surface materials for both commercial and residential projects and for providing expert technical and specification support across hundreds of live projects. They have built a professional yet friendly culture, value long-term relationships, and invest heavily in their people, believing that every team member plays a vital role in the company’s continued success. This is an excellent opportunity for someone who enjoys customer interaction, thrives in a varied support role, and is looking to grow within a stable, well-regarded organisation. The Role As the Sales Administrator, you’ll be right at the centre of the Sales Support division, acting as a key point of contact between customers, sales teams, and internal departments. You’ll provide first-line customer support via phone and email, assist the sales team with pricing and project administration, and ensure all enquiries and processes are handled accurately and efficiently. This is a varied role suited to someone organised, proactive, and comfortable juggling multiple priorities. Key Responsibilities • Act as the first point of contact for customer enquiries via telephone and email, • Handle queries relating to samples, pricing, and product information, • Create project quotations using Excel templates, • Calculate margins and pricing in line with targets, • Support sales account managers with project administration and CRM updates, • Register and track projects and specifications with suppliers, • Maintain accurate customer, company, and project records, • Liaise with suppliers, warehouses, and internal teams on stock and availability, • A confident and professional communicator with strong customer service skills, • Highly organised with excellent attention to detail, • Comfortable working with numbers, pricing, and margin calculations, • Able to prioritise effectively in a fast-paced environment, • Proactive, flexible, and reliable, • A permanent role within a stable and well-established business, • Hybrid working with flexibility built in, • Supportive team environment with knowledgeable colleagues, • Long-term career development and progression opportunities, • Competitive benefits package and wellbeing support

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Job Description: Sales Assistant – Marina Rinaldi in Harrods We are currently seeking a Full-Time Sales Assistant for Marina Rinaldi in Harrods. Main Responsibilities: • Assists the customers in accordance with the Brand philosophy, service and quality standards, • Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team, • Clientele activities, • Ensure that all merchandise is properly displayed and organized;, • Maintain and update professional and technical knowledge;, • Delivers excellent service to ensure high levels of customer satisfaction;, • Deals with customer queries and complaints;, • Acts as ambassador of the customer-centric logic within the store; Profile: The ideal candidate will: • Demonstrate good conversational English., • Have relevant experience in retail or a similar 'service' sector., • Develop and maintain strong client relationships., • Ensure each customer receives a consistent and professional service, • Be motivated to achieve personal and team goals and, • Continuously maintain high standards., • At least 1 year of relevant experience is a minimum Potential permanent work for good candidates. Full training will be given, attractive salary and package offered.

Are you truly driven to own and grow national accounts — not just manage them — and can you prove it through measurable commercial impact? Do you have the strategic mindset and resilience to influence senior stakeholders, lead cross-functional teams, and deliver growth even in a competitive, fast-moving category? Can you confidently turn category, market and customer insight into actionable plans that transform opportunity into long-term profitable partnerships? MB are partnering with a market leading beverage business, looking for a NAM. This is a perm role based in North London. A highly commercial and strategic role, partnering with key stakeholders to drive forward a total hot beverage solution across the UK & Ireland. The mission is to deliver consistent year-on-year growth by developing strong customer relationships, maximising opportunities across all revenue streams, and expanding distribution for products, equipment and services. Key Responsibilities: • Lead, manage and develop strategic relationships across a portfolio of national customers, building strong networks to expand sales of hot beverages and complementary products while driving equipment opportunities and service delivery in existing markets., • Deliver volume and profit targets across all revenue streams by understanding scorecard performance and P&L drivers, while continuously assessing risk and opportunity., • Proactively manage customer performance dashboards, equipment scorecards and maintenance contracts to optimise equipment sales and ensure a first-class customer experience., • Design compelling Account Plans and lead Joint Business Plans for hot beverages and equipment solutions at central and regional level, utilising cross-functional support to implement initiatives. Conduct regular internal and external commercial reviews., • Collaborate closely with sales, production, quality, operations, technical and marketing teams to support customer growth initiatives., • Work confidently with Finance to understand market dynamics—including raw material impacts and currency fluctuations—to develop effective pricing strategies and recommendations across hot beverages and equipment., • Maintain a broad knowledge of key product ranges and equipment propositions, articulating commercial and operational value to customers., • Monitor competitor activity, market developments and category trends to support informed sales planning and strategy. What We're Looking For: • • An ambitious, results-driven sales professional with proven experience in Out-of-Home (OOH) environments., • Track record of national account management and new business development., • Strategic mindset with the ability to leverage insights and commercial tools to meet and exceed targets., • Confident in analysing consumer and category data, market trends and customer requirements to identify growth opportunities., • Highly organised with the ability to manage multiple accounts and projects simultaneously., • Capable of leading cross-functional teams and influencing both internal and external stakeholders., • Innovative, resourceful and solutions-orientated when facing challenges., • Outstanding verbal and written communication skills, with the ability to present strategies effectively at all levels., • Collaborative team player who thrives in a fast-paced and dynamic environment., • High energy, enthusiasm and a proactive “can-do” attitude., • Degree/MBA in business, sales, marketing or engineering (desirable). Salary: £50k plus car allowance. For more information, please contact Alice Redmond.

3-5 Years experience - Must be close to London. The Pre-Sales Consultant will propose enterprise infrastructure and security solutions through a structured consultation framework based on recognised regulations and standards (e.g., Cyber Essentials in the UK and Europe, ISO 27001, NIST). This role combines consultative engagement with product management support to deliver tailored solutions that meet compliance requirements and customer needs. Principle Accountabilities:1. Pre-Sales Engagement Support sales teams in identifying and qualifying opportunities. Prepare and deliver presentations, proposals, and solution overviews to prospective clients. Act as a trusted advisor during pre-sales discussions, ensuring alignment with regulatory and business requirements. 2. Consultation & Productisation Lead initiatives to develop and standardise consultation offerings based on frameworks such as Cyber Essentials, ISO 27001, and similar. Translate customer needs and compliance obligations into actionable service packages and product features. Collaborate with technical and commercial teams to ensure feasibility and competitiveness. 3. Product Management SupportAssist in defining product roadmaps and service enhancements based on market trends and client feedback. Monitor performance of consultation services and recommend improvements.Contribute to pricing strategies and value propositions. 4. Customer InteractionEngage with clients to gather requirements, analyse challenges, and propose compliant solutions. Maintain clear and professional communication throughout the pre-sales cycle. 5. Internal CollaborationWork closely with sales, technical, and delivery teams to ensure seamless handover from pre-sales to implementation. Provide input for marketing materials and knowledge-sharing sessions. Experience and skills:1. Skills & CompetenciesStrong listening, analytical, and communication skills. Solid understanding of security and compliance frameworks (e.g., Cyber Essentials, ISO 27001). Ability to create clear, concise documentation and proposals. Collaborative mindset with a proactive, problem-solving approach. 2. Experience & QualificationsPre-sales, product management, or IT consultation (Junior role acceptable). Familiarity with IT security standards and enterprise solutions is an advantage. Preferred Certifications:(advantageous, not mandatory). - Project Management: PMP or PRINCE2 (Foundation or Practitioner level) or equivalent. - Security: CISSP or equivalent. - Microsoft Power Platform related certifications or equivalent. Proficiency in MS Office and presentation tools. 3. Personal Attributes, Self-Management and TeamworkCustomer-focused with a consultative approach. Organised, proactive, and eager to learn. Comfortable working in a fast-paced environment. Flexible approach to work hours with strong time management skills. Fluent in English (reading, writing, speaking, listening). Strong sense of responsibility, work ethics, and reliable attendance. Ability to work effectively within a team and delegate tasks when required. Commitment to promoting and following company rules and procedures. 4. Career PathNext Steps: Senior Pre-Sales Consultant → Product Manager → Solution Architect. Opportunities to specialise in security compliance consulting, product development, or enterprise solution design. Access to training and certifications (e.g., advanced project management, security frameworks). 5. Key Performance Indicators (KPIs)Pre-Sales Success Rate: Percentage of proposals converted into projects. Consultation Quality: Client feedback scores and compliance accuracy. Productisation Milestones: Delivery of standardised consultation packages within agreed timelines. Collaboration Efficiency: Timely handover and coordination with internal teams. Knowledge Contribution: Participation in internal training and documentation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Event Operations team support Carry out allocated tasks for awards and events to support the delivery, ensuring that everything is carried out to a high standard resulting in excellent customer experience. • Working with Events team on their allocated events, providing event logistical support managing delegates/guests, providing confirmations, event information, chasing up outstanding details and always providing excellent customer service, • Managing shared inboxes and answering customer queries in a timely manner, escalating queries as required, • Build events entry/event platforms, run tests, make amends within timelines for event launch, • Proofing event collateral; signage, programme, event slide deck and videos., • Raise POs and update numbers to budgets, invoices and send to accounts for processing as directed by the operations team Awards live judging • Manage a virtual/hybrid room each day during the live judging days (up to 7 consecutive days). Welcome the judges, brief them on running order and process, • Welcome each group of the short list and brief them on process and timing, • Troubleshoot technical issues on the day, • Keep room running to time and answer additional questions that judges, or short list might have, • Ensure judging scores and comments are completed before the end of the judging day, • Update documentation as required with winners, highly commended Live Awards and Events • For allocated events (up to two a month), join the staff briefing to understand roles and responsibilities when on site at the event, • Support the team with set-up of spaces as directed, • Support with registration and badge printing and/or checking-in guests on the event management platform, • Support on customer services answering customer queries as required, • Provide support to the team with venue management and/or supplier management as directed, • Follow the staff plan provided to ensure tasks and responsibilities are carried out at the correct time and to the right standard, • When the event finishes, support the team with breakdown and packing kit, • This will require UK travel and overnight stay on occasions Additional responsibilities • Report to the senior operations team any issues with tasks allocated, • Attend/support other HSJ events that the role isn’t necessarily working on to assist with virtual/on the day delivery. This may require UK travel and overnight stay, • Carry out additional tasks as requested by senior operations team or department which facilitate and support the growth of the events, which may not be specified in your job description Salary: £30k - £32k (depending on experience)

Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid and Cape Town—we support more than 2,500 clients across a wide range of industries. Over 80% of our team are technical experts, focused on helping clients proactively identify, protect, detect and respond to threats in an ever-evolving cyber landscape. Our security-first approach positions cyber resilience as a business enabler, empowering organisations to operate with confidence. At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you. We are looking for an Account Manager who is passionate both about Cyber Security and Consultative Selling. We also want someone who demonstrates deep customer expertise and empathy, who is committed to achieving brilliant experiences for our customers, and who would like to play a pivotal role in cementing our reputation as an organization that’s easy to do business with. Job Role / Responsibilities • Consultative Selling to help customers secure their environments, • Achieve a set revenue target, by selling a value-based solution to maximize ROI for the customer and maintain long-term relationships., • Meet and exceed activity and sales targets, whilst ensuring business growth, loyalty and customer satisfaction, • Manage your individual accounts, sales plans, and activities, to ensure we are demonstrating true value and customer advocacy., • Produce clear sales plans, documented in our CRM (Salesforce), so we have complete transparency and consistency in how we are delivering for our customers., • Contribute to the financial planning of the team, through the provision of accurate sales forecasts and fulfilment., • Open up new customer conversations and accounts, • Effectively contribute to internal projects, developing innovative ideas ensuring they align to business goals. Contribute to ad hoc internal projects in relation to Integrity360’s sales strategy., • Maintain a visible senior presence in team engagement and external stakeholder management., • Curious about new technology and constantly learning, • Maintain product knowledge and end-to-end fulfilment process., • Build collaborative internal relationships across customer fulfilment and resourceful in using technical and specialist resource, where required., • To establish and maintain excellent relationships at the appropriate levels with the assigned customer base, • To understand the customers’ key business drivers and strategic requirements and align our solutions and offerings to provide maximum value to Intergrity360 and the client, • To develop a comprehensive Hardware & Software, Managed Services and Professional Services growth strategy across your identified customer base, • Implement a robust account planning process, • To work closely with Pre-sales consultants and practice specialists to grow & develop a strong opportunity funnel for your customer base., • Promote the Integrity360 ‘brand’ by exceeding customer expectation and ensuring high levels of customer satisfaction in the sales experience., • Act as liaison between clients and management for business executions., • Understand client needs and identify new business opportunities., • Negotiate business contracts and costs with customers as needed., • Develop customized programs to meet client needs and close business., • Develop business proposals and make product presentations for clients., • Build positive and productive relationships with clients up to and including CXO, • Develop account strategies to meet revenue target., • Assist in development of account budgets and timelines., • Assess potential business risks and develop mitigation plans., • Provide outstanding services and ensure customer satisfaction, • Address customer concerns and queries in a timely and accurate manner, • Lead a virtual team to sell to and deliver for your customers Person Specification • Ability to present and influence at senior level (internally and externally)., • Strong Business Development Skills, • Ability to identify problems and implement innovative solutions., • Ability to generate new business from large commercial brands., • Ability to lead on internal projects, and work collaboratively across the organization., • Ability to develop market and competitor insights, in partnership with our internal marketing function., • Active commitment to personal development., • Ability to problem-solve, and spot opportunities for upsell and account development through creative selling., • Ability to work autonomously., • Proven customer service experience with Tier 1 customers, • Ability to work under pressure, assertive and remaining in control, with a high level of authority and authenticity., • Strong organizational skills., • Highly effective planning, coordination, and time management., • Strong analytical skills to inform account plans and solutions for customers., • Understanding of CRM systems such as Salesforce Qualifications • Degree or equivalent. Experience • A minimum of three years’ sales experience in technology, • Track record of major deals, particularly Managed Services, • Managing major accounts, • Experience generating new business, • Expanding in to new areas in existing accounts, • Senior Stakeholder Management, • Experience of managing key existing accounts and renewal responsibility., • Knowledge of marketing practices (direct marketing, data sales, and press advertising)., • Knowledge of Cyber Security fundamentals, • Experience of selling both hardware and software

Senior Account Manager – AV Event Production Industry (Hybrid - Essex, Herts, and London) Location: Hybrid (Based in Essex, Herts, and London) Full-time Position We’re looking for a driven and client-focused Senior Account Manager to join our expanding team. This exciting opportunity offers you the chance to manage high-profile client accounts within the Audio-Visual (AV) events industry while growing your own portfolio of business. As a key player in our team, you'll be responsible for developing strong client relationships, providing expert advice, and ensuring the successful delivery of projects. You’ll also be a key part of our dynamic, fast-paced work environment where attention to detail and flexibility are essential. Role and Responsibilities: • Client Relationship Management: Develop and maintain exceptional working relationships with clients, understanding their needs and exceeding expectations., • Product Expertise: Provide in-depth knowledge of products and services to clients, offering professional advice and solutions., • Proposals and Quotations: Prepare and present detailed client quotations and proposals tailored to specific requirements., • Internal Collaboration: Work closely with technical and cross-functional teams to ensure seamless delivery of services., • Accurate Record-Keeping: Maintain an up-to-date record of all client communications and project details within our company system., • Client Visits & Presentations: Conduct client visits and site inspections as necessary, representing the company professionally., • Business Development: Collaborate with senior management and Directors to identify new markets and client opportunities., • Experience: Minimum 5 years of experience managing client portfolios in the fast-paced AV events industry., • Education & Professionalism: Strong background with a professional approach to client management., • Client-Centered: Ability to understand and anticipate client needs, delivering a superior customer experience., • Organisational Skills: Excellent planning, attention to detail, and ability to manage multiple projects simultaneously., • Communication Skills: Exceptional verbal and written communication skills, with the ability to build rapport with clients and internal teams., • Adaptability: Flexible and proactive, able to thrive in the dynamic world of live events with no room for error., • Hybrid Working: This role is based in Essex, Herts, and London with a flexible hybrid working arrangement., • Career Growth: We’re committed to your professional development and growth within the company., • Innovative Environment: Work with cutting-edge technology in the exciting AV and live events industry. Please note: This is a full-time hybrid role, ideally suited to someone based in Essex, Herts, or London.

MANE is seeking a commercially driven Sales Manager / Sales Executive to support continued growth across its aerospace tooling and Ground Support Equipment portfolio. This role covers new product sales and after-sales services, managing the full commercial cycle from prospecting and Request for Quotations (RFQs) to contract negotiation and customer support. You will build strong relationships with OEMs, MROs, and aviation operators while delivering revenue, profitability, and customer satisfaction targets. Key Responsibilities • Drive regional sales strategy and revenue growth, • Manage RFQ/RFPs and customer quotations, • Prospect and secure new customers, • Negotiate sales and service contracts, • Act as the customer focal point for aftersales, spares, repairs, upgrades, and warranty support, • Identify new market opportunities and customer needs Profile • 3–5 years’ experience in technical sales within aviation or engineering, • or an engineering/aerospace graduate with strong commercial capability, • Bachelor’s degree minimum (Master’s preferred), • Strong communication and stakeholder management skills, • Self-driven, organised, and commercially focused, • English required, • Strong MS Office skills; ERP experience a plus, • Driving licence required What’s Offered • International aviation exposure, • Career progression and performance-based incentives, • Dynamic, fast-paced commercial environment

Job Title: Internal Sales Representative Contract Type: Permanent Are you a motivated and technically savvy individual looking to make your mark in a vibrant sales environment? Our client is on the lookout for an Internal Sales Representative to join their dynamic team! If you thrive in fast-paced settings and enjoy building strong customer relationships, this role is perfect for you. You’ll play a crucial part in identifying sales opportunities, addressing technical queries, and driving business growth. What You’ll Do: • Be the First Point of Contact: Respond promptly to inbound calls. Your friendly demeanour will set the tone for every customer interaction!, • Process Orders Live: Handle orders and quotations over the phone, ensuring a seamless experience for customers., • Technical Expertise: Interpret technical drawings to prepare accurate quotations and perform take-offs. Your ability to understand the details will be key!, • Maximise Sales Opportunities: Transform inquiries into orders by leveraging your sales acumen and expertise., • Customer-Centric Approach: Ensure all inquiries are handled efficiently and professionally, showcasing your commitment to exceptional service., • Engage with Existing Clients: Focus on prospecting tasks that involve existing customers—no cold calling involved!, • Build Relationships: Foster and maintain strong relationships with both new and existing clients, becoming a trusted advisor., • Collaborate Across Departments: Liaise with Purchasing, Accounts, and Transport teams to ensure smooth operations. What We’re Looking For: • Experience: Proven background in internal sales or a similar role is essential., • Communication Skills: Excellent verbal and written communication skills that leave a lasting impression., • Attention to Detail: Strong organisational skills that help you keep everything in check., • Technical Proficiency: Ability to read and interpret technical drawings is an advantage., • Self-Motivated: A results-driven approach that doesn’t shy away from challenges., • Customer Service Focus: A genuine commitment to delivering exceptional service that keeps customers coming back. Why Join Us? At our client’s organisation, you’ll be part of a lively and supportive team that values your contributions. They believe in creating an environment where you can thrive, develop your skills, and achieve your career goals. If you’re ready to embark on an exciting journey with a company that appreciates your enthusiasm and expertise, we want to hear from you! How to Apply: If you’re excited about this opportunity and believe you have what it takes to excel as an Internal Sales Representative, don’t hesitate! Send your resume and a cover letter outlining your experience and why you’d be a great fit for this role. Join our client’s team today and be a part of something special! Your next adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The Services Sales Engineer (SSE) role is a creative and outgoing, services pre–sales professional with a passion for technology evangelism and custom solution development as a contributor to business development efforts. The SSE is experienced at both architecting and sizing the service elements required to enable the PANW platform. The SSE is also a seasoned presenter on how successful technology, blended with services, translates into business value. The SSE will contribute to growing the PANW services business by working directly with customers, helping them to define the service requirements necessary to maximize the value from the technology investments in pursuit of their desired technical and business outcomes. The SSE will work closely with the Services Sales team, Core and Specialist Sales. The SSE will also establish close partnerships with Delivery teams, Global Delivery Practices and other subject matter experts across the Palo Alto Professional Services organization. The role of an SSE is one that is fast paced, where the collective objective is to enable PANW customer's to achieve their digital transformation in a secure and safe manner through utilizing the surrounding services wrapper to meet each customers unique needs. The successful candidate will be able to assist customers in planning for large–scale transformations recommending the appropriate blend of services to leverage the value within the PANW portfolio. Your Impact • Working with Services Sales to articulate PANW unique perspective on GTM services, credentialing delivery competency, IP and expertise using success stories to meet customer needs, • Gathering, understanding and defining customer specific requirements and expectations for value based outcomes in workshop based scenarios, • Collaborating with Services Sales, Delivery and Global Practices to construct solution proposals and Statements of Work to satisfy customer specific scope requirements and value–based outcomes, • Collaborating with Services Sales to drive business growth for PANW Services in your aligned territory Qualifications Your Experience • Proven track record in technical consulting, pre–sales and/or delivery experience, working within an IT or Cyber Security services organization, • Self–motivated and detail–oriented, • Strong written, verbal and presentation skills, • Demonstrated experience in discovery/scope definition workshops with cross–functional internal and customer resources to prepare current state/future state roadmaps and services proposals, • Highly proficient around network infrastructure based security appliances, including but not limited to – Firewalls, SSL/IPSec VPNs, Security Proxies and Caches, Secure Access Service Edge (SASE), Public Cloud environments including AWS, Azure and GCP, Cloud Native Application Protection Platform (CNAPP) securing applications from code to cloud, • Security Operations (SecOps) experience is desirable, • PANW Platform experience will be an extra asset, • Experience in those Territories preferred: North Europe (UKI, Benelux & Nordics) Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Big Bus Tours is the world’s largest operator of open-top sightseeing tours, carrying nearly six million customers a year across many major cities and operating a fleet of around 500 vehicles. Founded in 1991, the company now employs over 2,000 people and was listed in The Sunday Times Top Track 250 in 2018 and 2019. Backed by private equity firm Exponent, Big Bus Tours is driving an ambitious phase of digital transformation and portfolio expansion, including brands such as Tour Dubai, Touristation, Tower Tours, and the upcoming Big Duck Tours. The business culture is defined by ambition, collaboration, and a commitment to delivering outstanding customer experiences. Following significant transformation over the past three years, Big Bus Tours is focused on growth through smart technology, digital innovation, new market opportunities, and enhanced customer value. Role Overview • The Head of Business Development will lead all Local & Agent sales activities for London, which include planning, prospecting and account management, whilst leveraging best practices to ensure that we maximise sales. This role has commercial responsibility for the performance of the Agent Sales & Local Trade channel., • To work closely with and in conjunction with the central sales team, to proactively set the London Partner Sales strategies and direction, taking in to account local market dynamics and competitive forces, and to deliver all elements of the Partner Sales plan to budget., • To deliver all Agent Sales & Local Trade initiatives to achieve and exceed the targets on revenue, net profitability, passenger volume, and customer satisfaction., • To identify and deliver new business and partners. Key Responsibilities Agent Sales and Local Trade Channels • Devise a sales plan and support the Agent Sales Manager & team to grow existing partners as well as recruitment of new partners with timescales, sales projections, and costs., • Create and manage the Agent Sales & Local Trade budget including targets, incentives and strategy., • Identify opportunities to enter new sources of demand and sectors., • Ensure alignment with the central sales team’s strategic agenda., • To submit written reports for the Managing Director on all aspects of sales, and present to the SLT during relevant meetings., • To deliver the City Agents Sales revenue, net profitability, and passenger budget., • To analyse daily and weekly sales performance vs. budget and put corrective actions and plans in place as needed., • To lead the Agent Sales commission plans., • Be a brand ambassador for Big Bus Tours in the B2B environment., • Be responsible for consistent delivery of the brand to external partners, and consistent understanding of the brand from all team members., • Ensure all relevant partners are kept up to date with pricing and product changes, and advocate for the channel when internal changes to both are made., • Monitoring of commission costs, ATP (average ticket price), and performance vs. budget and YoY., • Reporting on competitor activity and proactive recommendations on changes as needed to compete. Agent Sales - Team Management • To maintain a performance management system that supports Sales Executives and the Agent Sales Manager in setting clear goals, tracking progress, and staying accountable to role expectations., • Have diarised 1-2-1’s with all direct reports., • Keep the wider London team informed on key issues, and contribute actively to a culture of continuous improvement. Advertising Income • Create the strategy for delivery advertising Income., • Build and manage relationships with key strategic partners to build a portfolio of advertising revenue opportunities., • Help create and design artwork (with the central team) as required. Knowledge • Excellent understanding of travel industry with an ability to assess demand thus ensuring that we plan sales & promotional activities in a timely manner. Skills • Ability to prioritise effectively and deliver high-quality work to deadlines., • Able to adapt quickly to changing business needs and priorities., • Demonstrates creative thinking and problem-solving., • Excellent writing skills, able to communicate messages clearly and persuasively., • Strong communication and collaboration skills., • Able to present clearly and influence stakeholders at all levels, including senior leadership., • Strong negotiation and presentation skills., • Experience managing, leading, and motivating a team., • Strong analytical skills; able to use data to identify insights and trends., • Fluency in English (written and spoken) is essential., • Proficient in Microsoft Office (Excel, PowerPoint, Word) (or equivalent tools). Experience/Qualifications • University degree preferred but not required., • 3 + years’ relevant sales experience (travel industry preferred), with a proven track record in managing partner relationships., • Experience in delivering partner-focused solutions based on customer needs and ability to solve complex problems effectively., • Proven ability to manage multiple projects at a time while paying strong attention to detail., • Budget management & reporting experience in managing budgets and ensuring diligent use of budgets to attain maximum impact. Competencies • Communication – Ability to express ideas or facts in a clear and persuasive manner, adapts style to different audiences and builds alignment., • Customer Focus – Exceeding customer expectations by displaying a total commitment to identifying and providing solutions of the highest possible standards aimed at addressing customer needs., • Strategic and Critical Thinking – Takes account of a wide range of longer-term issues, opportunities and contingencies. Identifies the means of implementing plans in line with the vision and direction., • Analytical – Effectiveness in identifying problems, seeking pertinent data, recognising important information and identifying possible causes of problems., • Technical Knowledge – Possesses an in-depth knowledge of the area and can effectively apply that knowledge to solve a range of problems., • Results Orientated – Takes ownership for delivering business results; prioritises effectively, sets clear and achievable goals, meets deadlines, and maintains high standards of quality and service in line with company goals., • Planning and Budgeting – Ability to establish efficiently an appropriate course of action for self/others to accomplish a goal., • Commercial Awareness – Able to understand the key business issues that affect the profitability and growth of an enterprise and takes appropriate action to maximise success. Working Hours and Conditions • FTC - 1 Year Maternity Cover, • 4 days per week - 9am to 5.30pm, hours can be split across 5 days., • Due to the nature of the role, there is a requirement to be available outside these hours depending on business requirements and trade events to attend., • Mobility and the need to work flexible hours is an integral part of the role., • Hybrid role – 3 days per work required in the office.

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Customer Engagement Manager Locations: London | Hybrid Get To Know Us: SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. Its products serve the enterprise collaboration and strategic transaction markets, enabling the exchange, control, and management of information between organizations. About the Team: The CEM is an integral role within the global Deal Services organization, nested within the larger Global Technical Sales organization. Within their responsible region, the CEM will define Deal Service solutions based on the client’s business needs. The CEM will also work closely with core stakeholders within Field Sales, Sales Engineers, Customer Success and Legal. Additionally, the CEM will have a cadence and work closely with our Marketing, PMO, SOC, Tech Ops, Finance/Billing and Product Management organizations. Why You Will Love It Here! • Flexibility: Hybrid Work Model, • Your Future: Professional Development Reimbursement including access to SS&C University, • Work/Life Balance: Competitive holiday scheme, • Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff, • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity, • Training: Hands-On, Team-Customised throughout your career What You Will Get To Do: • Interface with advisors, corporates and other business stakeholders on the discovery, scoping and sale of our Deal Services offerings, • Understand client business needs, gather requirements and recommend best practices through direct client interaction, • Work closely with cross-functional teams to assemble services that meet the client’s needs, • Prepare cost and timeline estimates, and set client expectations, • Manager opportunities and pipeline, • Communicate requirements and handover deals to the Deal Service delivery team for execution, • Drive sales initiatives across the Field Sales organization to drive overall Deal Services performance What You Will Bring: • Bachelors in business management or other related fields, • 3+ years of experience in a Sales-type customer-facing role., • Experience working with cross-functional teams including Customer Service, Product Management, Field Sales, Pre-sales, Legal, Marketing, and Finance., • Demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions., • Strong organizational skills, with the ability to work on multiple opportunities with multiple deadlines., • Excellent listening, oral, and written communication skills., • Self-starter with the ability to work independently and manage priorities., • Ability to work under pressure in a fast-paced environment and think outside the box., • Interface with customers, colleagues, management, and project stakeholders, as needed, to ensure overall project success., • Optimally, has a balanced combination of large corporate and small, entrepreneurial company backgrounds., • Detail and goal oriented., • Understands financial markets (e.g. M&A, Corporate, Loans, Asset Management, Private Equity, etc.) We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ ___. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

ABOUT THE ROLE: We are working with a leading global security and investigations firm with over 25 years of experience is entering an exciting phase of growth and technological innovation. The company supports major organizations worldwide, including corporates, NGOs, media, and government bodies, operating across Europe, the Middle East, Africa, Asia, and South America. They are seeking an Account Manager to join their dynamic team, reporting directly to the Chief Commercial Office. This role is ideal for somebody who is looking to make the next step in their caeer- to get more fact fo face client interaction and full relationship ownership. MUST HAVE EXPERIENCE IN SECURITY. MAIN RESPONSIBILITIES: 1. Account Support and Client Relations • Act as the primary operational point of contact for routine client queries and service adjustments., • Conduct regular service review meetings (monthly/quarterly) alongside the Subject Matter Expert (SME) or Business Unit Owner (BU) to gather feedback and ensure service level agreements (SLAs) are met., • Coordinate internal teams (e.g., Cyber analysts, Guarding Operations, Training Leads) to ensure timely and high-quality service deployment., • Resolve day-to-day client issues quickly and professionally, escalating major commercial or technical issues to your line Management. 2. Commercial Growth and Retention • Collaborate closely with operational and financial teams during the proposal stage to ensure that all new services, upsells, and contract extensions adhere to minimum gross margin requirements to maximise your attainment of on-target- Earnings (OTE), • Support the contract renewal process by preparing documentation, compiling service history reports, and participating in renewal negotiations., • Proactively identify opportunities for cross-selling our diverse services (e.g., if a guarding client needs cyber risk assessment, or a risk client needs specialized training)., • Assist the Bid Management Team in preparing commercial proposals and responding to ad-hoc Requests for Information (RFIs) and Request For Proposal (RFP) from new and existing clients. 3. Operational Administration and Reporting • Maintain accurate and up-to-date customer data, contract details, and sales activity within the CRM system., • Track key performance indicators (KPIs) for assigned accounts, including revenue run rate, profitability, and service delivery metrics., • If required, assist in compiling detailed monthly and quarterly business review documents for presentation to clients. Required Skills and Experience • 3 years + of experience in a client-facing role, sales support, account coordination, or service delivery, within a B2B environment., • A foundational understanding or keen interest in the security sector, including the differences between physical and cyber risks., • Excellent verbal and written communication skills, capable of communicating clearly with both technical specialists and non-technical clients., • Proficiency in Microsoft Office Suite and experience working with a CRM system, • Strong organizational skills and the ability to manage multiple simultaneous tasks and deadlines. Benefits: • High Commission Potential, • 1 day in office a week (based in Woking)

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview Our customers deserve first-class support – and that’s why we hire top talent to manage their accounts! Joining us as a Commercial Account Broker means becoming part of a team that truly values collaboration, expertise, and growth. This isn’t just a job, it’s an opportunity to work alongside experienced professionals who are passionate about delivering exceptional service and building lasting client relationships. You’ll be joining a supportive environment where your ideas matter, your development is a priority, and your career progression is actively encouraged. We believe in investing in our people, offering opportunities to learn, grow, and take on new challenges as you advance within the business. The main aim of your role? To achieve optimum account retention and growth through outstanding account management, broking, and technical support. Our customers remain loyal because of the exceptional service we provide, and you’ll play a key role in continuing that tradition. If you’re looking for a role where you can make an impact, develop your skills, and be part of a team that celebrates success together, this is the perfect opportunity for you! How you'll make an impact • Create documents for new customers about their insurance requirements, • Obtain renewal terms for customers and research suitable alternatives to produce presentations; our account managers discuss these with customers during face to face meetings., • Coordinate all renewal quotes for existing customers along with any mid-term adjustments to be considered. Ensure all customer details are recorded accurately and entered onto system in a timely fashion, • Manage insurer queries in relation to customer policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required, • Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive, • Deal with account queries and credit control matters highlighting any concerns to account managers in a timely manner, • Previous experience gained working with larger commercial clients in the UK would be essential., • Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII/ACII is desirable as is being educated to GCSE standard or equivalent., • Worked to targets within a regulated, measurable framework and achieved SLA’s Risk aware in handling customer information. Able to recognise potential risk and seek advice when required, • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills., • Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information. Highly accurate with a strong attention to detail, using initiative when assisting team members., • Previous experience using the Acturis platform., • Fully proficient in MS office., • Eligible to work in the UK. #LI-JJG Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Title: Dynamics 365 Specialist Location: Fully Remote, UK Salary: £65k-£75k About the Opportunity A growing international organisation is looking for an experienced Dynamics 365 specialist to take ownership of CRM technology and digital processes across the UK and wider EMEA region. This position is ideal for someone who has previously worked as a Functional Consultant, Technical Lead, or Architect within the Microsoft ecosystem and is ready to step into a leadership role with both strategic and hands-on responsibilities. You’ll be the go-to IT contact for commercial teams across multiple countries, guiding the evolution of CRM capabilities while ensuring smooth day-to-day operations. What You’ll Be Doing Regional IT Leadership • Act as the main IT representative for UK/EMEA stakeholders., • Work closely with regional and global leaders to align technology plans with commercial priorities., • Bridge communication between business users and global IT teams to ensure seamless project delivery. CRM Ownership & Enhancement • Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions., • Support roadmap development and collaborate with global and offshore technical teams on enhancements., • Manage incidents, releases, integrations, and data quality within the regional CRM environment. Process Improvement & Project Delivery • Engage with Sales, Marketing, and Operations teams to understand challenges and propose scalable CRM solutions., • Lead small to mid-size CRM projects from requirements through go-live., • Promote best practice usage and support user adoption of CRM tools. Vendor & Stakeholder Management • Coordinate with third-party partners, managed service providers, and internal teams to deliver reliable support and new features., • Prioritise enhancements and manage change requests through established governance processes. What You’ll Bring • 10+ years of progressive IT experience, including significant hands-on exposure to Microsoft Dynamics 365 CE., • Strong background in CRM functional design, configuration, and solution delivery., • Experience with Power Platform (Power Automate, Power Apps, Power BI) and Azure integrations., • Solid understanding of commercial processes such as lead management, sales pipelines, campaign execution, and CRM analytics., • Exceptional communication skills and experience working with globally distributed teams. Nice-to-Have • Microsoft certifications in Dynamics 365 CE or Power Platform., • Familiarity with marketing automation tools connected to D365., • Previous responsibility for supporting multiple countries or regions., • Strong analytical mindset and a collaborative, solution-oriented approach.

Head of Technical Services – Hard FM / Engineering Leadership Location: East London Salary: £80,000 Budget Responsibility: £8m Reports to: Technical & Support Services Director Team: Up to 6 direct reports, 30 indirect reports We’re looking for an exceptional Head of Technical Services to take strategic and operational leadership of Hard FM services across a major East London portfolio. This is a senior management position with full P&L accountability, responsibility for statutory compliance, and ownership of technical service delivery across a broad and complex estate. If you’re a commercially astute technical leader with deep engineering knowledge, a passion for safe and compliant delivery, and experience shaping high-performing FM operations, this is a rare opportunity to drive strategy, influence transformation, and lead a large multidisciplinary team. The Opportunity As Head of Technical Services, you will: • Lead the regional Hard FM operation, managing up to £8m in annual technical budgets., • Shape and implement the compliance and engineering strategy across building services, fabric, and associated FM technical functions., • Ensure all statutory, mandatory, and contractual requirements are met, including CDM, SFG20, HTMs, British Standards, and asset handback criteria., • Build strong working partnerships with Compliance, H&S, Lifecycle, PMO, Commercial, Procurement, and Operational Leads., • Be a senior voice in client relationships, ensuring SLAs and KPIs are consistently met across all contracts., • Drive improvements in process, safety, service quality, and technical governance across a large and diverse portfolio. Key Responsibilities • Lead on Health & Safety, promoting a zero-tolerance-to-harm culture., • Maintain legal and contractual compliance across all Hard FM operations., • Develop and implement policies, procedures, and technical standards in line with legislation and organisational strategy., • Collaborate with Hard Services Managers to ensure safe and compliant engineering delivery., • Build strong client relationships and represent G4S at senior meetings., • Own and manage Hard FM P&L performance, ensuring efficient, value-driven service delivery., • Manage subcontractor performance, including monthly performance management with key suppliers., • Support operational teams by providing expert technical guidance on major issues., • Lead on compliance for Fire, Water, and Asbestos—including timely remedial actions., • Actively contribute to business development and evaluation of new opportunities or variations., • Oversee asset register accuracy, CAFM data, and evidence-based decision-making., • Support Lifecycle planning through detailed analysis of reactive and remedial tasks., • Track innovation, new technology, and product developments for potential adoption., • Recruit, develop, and manage Hard Services Managers and technical teams., • Ensure teams maintain required competencies and manage all people-related matters. Key Competencies • Strategic thinker, • Legislative & mandatory compliance expertise, • Strong commercial and financial acumen, • Influential leader and change driver, • Skilled stakeholder and relationship builder, • Customer-focused and delivery-oriented, • Able to manage complexity and embed continuous improvement Skills & Experience Essential • Senior operational management experience in Hard FM or technical services., • Strong knowledge of CDM, SFG20, HTMs, and relevant British Standards., • IOSH or equivalent H&S qualification; CIWFM or working towards it., • Experience managing lifecycle, PMO, and building defects., • Highly organised with strong analytical and auditing capability., • Strong communication skills and proven ability to influence at senior level., • Commercially astute with experience delivering cost-effective, safe, compliant services., • Experience in PFI/PPP environments., • Experience in public buildings such as schools or hospitals., • Experience managing aged or complex estates. Why This Role? • Senior leadership position with large budget ownership., • High visibility across the business and with major clients., • Significant scope to shape engineering strategy and performance., • Opportunity to lead meaningful improvements across safety, compliance, and service quality., • Ideal for someone seeking a high-impact technical leadership challenge.