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Role: Senior Technical Support Specialist (Enterprise Agentic AI). At Ema, Senior Technical Support Specialists are. Mentor junior support engineers.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.At the h

Data Analytics Capability Coach (Level 4). Data Analytics Capability Coach. Whether you've worked as a Data Analyst, Business Analyst, Reporting Analyst, Analytics Consultant, or similar, this is an opportunity to use your technical expertise to develop and inspire learners as they progress through

Guide Solutions: Guide the team in selecting appropriate technical solutions, evaluating new technologies, and resolving the most complex engineering challenges. You are a cross-functional focus point, thriving as the technical leader facilitating effective communication between your team and other

Technical Support Engineer, EMEA (French-speaking). We are hiring a UK-based, French-speaking Technical Support Engineer to provide high-quality technical support to Ketch customers and partner closely with our Professional Services team on technical conversations, solutions, and troubleshooting dur

Own the team's commitments - what was promised, when it was promised, and the quality bar that was held. A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber. A strong, already-established AI-augme

Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance. Experience with cloud services like AWS and familiarity of containerisation with Docker and EKS. Over 800 restaurant brands trust Olo a

Customer Experience Engineer – Technical (CXE-T). This role amplifies impact across large customer populations through structured enablement systems, while occasionally leading targeted 1:1 workshops for high-impact customers or strategic technical initiatives. On exception, lead 1:1 customer work

Project Manager roles within our organisation. Project Managers play a central role in the successful delivery of projects across aid, security and development contexts, often in fragile and conflict-affected settings. We are keen to hear from Project Managers who bring strong technical capabil

You'll join our Infrastructure team, working closely with Software Engineers and other technical teams to keep the systems behind Snappy secure, reliable and performing at their best. As a Senior Linux Systems & DevOps Engineer, you'll take a hands-on responsibility for running, troubleshooting and

Partner closely with Docker Sales, Marketing, Product, and Technical Account teams to align partner motions and execution.

The Technical Support Engineer is responsible for providing exceptional support to our customers, resolving technical issues efficiently, and ensuring every interaction drives customer confidence and success.

Providing technical input into the upstream parts of the data pipeline, including the specification and transfer of data from data providers. We’re looking for a Data Engineer with a solid understanding and experience of bioinformatics, in particular tools and methods associated with genomic data.

A background in developer education or technical writing. Creating technical content to educate and empower developers; this can include videos, sample applications, presentations, blog posts, and other materials.

Proven project management experience managing technical projects from concept to delivery. Aptitude for "thinking outside the box" to solve unusual technical and logistical challenges in customer-facing trials. We are seeking a Technical Project Manager to join our Special Projects team, dedicated t

Be able to identify when a case cannot be fixed remotely and route straight into Field Allocation for a site visit. Experience with remote desktop support tools.

The Technical Product Manager is the technical and administrative owner of that rollout, making sure every media management tool in the environment connects into the rights management solution. Evaluate new features, manage global rollouts and lead technical validation of updates. You will set the p

Serve as the foremost product authority and a leader amongst peers, driving alignment across multiple product squads and setting the bar for product excellence. Our Principal Technical Product Owner - DoiT Partner Platform will be an integral part of our Product Management team. Direct and mentor ot

You will own the delivery of software projects end-to-end — from requirements through to production — working alongside engineers to ensure work lands on time, risks are visible, and stakeholders always know where things stand. The role offers a clear path to Delivery Manager as the team grows a

Work alongside our customers to address technical issues in architecture, performance, recovery and security – becoming an expert resource on best practices for running Factory’s platform. Ideal candidates should have strong technical experience in one or more of the following areas:. A capacity

Drive data-platform architecture decisions, turning ambiguous business problems into scalable, production-grade technical designs. Act as a strategic partner to the Analytics Engineering Manager and Data Director to build the backend requirements necessary to achieve our company-wide goal of 80% sel

Computer Science, Computer Engineering, Software Engineering, Information Technology, or a related field) or equivalent professional experience. Communicate effectively with customers and internal teams, including engineering, sales, supply and product management teams, to ensure customer satisfacti

TetraScience is looking for a Technical Enablement Lead / Developer Relations Lead for the EU. You’ll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all cus

Develop and apply statistical methodologies, machine learning, and AI models to solve complex, high-impact commercial and strategic business questions in the Life Sciences space. Strong technical expertise across Python, SQL, advanced analytics, machine learning, and AI, with a proven ability to des

Excellent written and verbal communication, with the ability to make complex technical issues feel simple to a non-technical merchant.

You'll own the technical direction of the platform, mentor senior engineers, and partner with product and engineering leadership to ship high-quality systems quickly. You'll balance roadmap delivery with engineering health: code quality, system reliability, on-call hygiene, and developer experience.

Our clients are looking for Data Scientists to join their team. Work closely with the Chief Data Scientist to align technical strategy, receive mentorship, and ensure rigorous quality assurance across all project deliverables. Experience in managing the full AI project lifecycle, from research and.

A remote-first position based in the UK. Most Cloudsmithers work remotely, close and far, so we rely on our online collaboration tools; Slack is how we work.

Proficient with code review, quality analysis, and identifying/fixing code smells, anti-patterns, and test gaps in Ruby codebases. Experience generating and maintaining high-quality documentation for tests, bugs, and technical debt.

Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build relationships and communicate effectively with our customers, and our own technical staff. Engage with internal teams around technical solutions and requirements, and implementation o

Perform in-depth technical analysis for production incidents, including resolution and root cause analysis (RCA). Publish knowledge articles for incidents and service requests; create and maintain technical documentation and standard operating procedures (SOPs).

Experience with technical, analytical, or data-focused products, including product strategy, discovery, and/or delivery. Product Manager, Knowledge Platform. Partner with engineering, data science, taxonomy, analytics, and commercial teams throughout product development.

The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distribut

Out of Hours 2nd Line Technical Support Specialist. Troubleshoot and resolve technical issues via phone, email, chat and customer portal. Experience in a technical support or service desk role.

We're looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high-performing technology. A diverse, ambitious, and supportive team. This is a hands-on technical role — combining escalated user supp

Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes. Experience working alongside tax teams, tax consultants or finance compliance functions. Confident facilitating discussions between finance, tax and technical stakeholders.

Staff level technical leadership. Proven ability to communicate with stakeholders and audiences at different levels.

The Product Manager intern will be responsible for improving customer experiences, generating new product ideas, outlining detailed product strategies, executing and overseeing technical development of products end-to-end. Understanding product selling points. Token Metrics is looking for an intern

Ability to balance ambition with technical and operational reality. Background as an engineer or highly technical product manager. Applications are evaluated by our technical team members.

This is a remote role with preference for London / UK-based (Must be fluent/native Spanish speaker). Fluent Spanish and proficient English, with the ability to communicate complex technical concepts clearly to diverse audiences.

Civil & Structural Project Manager \n Major Industrial CAPEX Programme | Civil & Structural Construction Projects \n Introduction \n Acorn by Synergie is recruiting a Civil & Structural Project Manager to lead the safe, successful and timely delivery of Civil & Structural (C&S) works within a major industrial CAPEX programme. \n The role is responsible for ensuring compliance with UK construction legislation, project governance requirements, budget commitments, programme milestones and quality standards. \n You will manage the end-to-end execution of large-scale civil and structural construction works, coordinating multiple contractors, designers, construction management partners and internal stakeholders to achieve successful project outcomes. \n This position requires strong leadership of a multidisciplinary project team, alongside proactive management of safety, delivery risk, interfaces and contractor performance within a live industrial environment. \n Key Accountabilities \n\n • \n Safety leadership. \n • \n Project delivery. \n • \n Design coordination and engineering management. \n • \n Contractor and construction management. \n • \n Quality management. \n • \n Programme planning and control. \n • \n Interface management. \n • \n Commercial and change management. \n • \n Risk and opportunity management. \n • \n Stakeholder management. \n • \n Leadership and team management. \n\n Experience \n\n • \n Experience delivering major UK civil and structural construction projects, with projects exceeding £100m CAPEX preferred. \n • \n Experience delivering large-scale industrial, infrastructure, steel, energy, manufacturing or process industry projects. \n • \n Significant experience managing EPC, EPCM, construction management and principal contractor delivery models. \n • \n Experience working within live operational and brownfield environments. \n • \n Strong understanding of design coordination, construction sequencing and commissioning interfaces. \n • \n Demonstrated experience managing contractor claims, change control and commercial risk. \n\n Technical Knowledge \n Strong knowledge of UK construction legislation and construction management principles, including: \n\n • \n CDM Regulations 2015. \n • \n Health & Safety at Work Act. \n • \n Construction and engineering contract management principles. \n • \n Quality management systems. \n • \n NEC contract environment preferred. \n\n Skills \n\n • \n Exceptional leadership and stakeholder management skills. \n • \n Strong planning, scheduling and project controls understanding. \n • \n Excellent risk management and problem-solving capability. \n • \n Advanced communication and report-writing skills. \n • \n Ability to influence senior stakeholders and contractor management teams. \n • \n Strong commercial and contract management awareness. \n\n Preferred Qualifications \n Education: \n\n • \n Degree in Civil Engineering, Structural Engineering, Construction Management or a related discipline. \n\n Professional Institution: \n\n • \n Chartered Engineer or Chartered Project Manager. \n\n Vocational: \n\n • \n 10+ years' experience in senior project management roles delivering major civil and structural construction projects. \n • \n Experience within steel, heavy industrial, energy, utilities, petrochemical or large infrastructure sectors is highly desirable. \n\n Interested? \n If you're an experienced Civil & Structural Project Manager with a strong background in delivering major civil engineering, structural engineering or industrial construction projects, apply online today with your CV attached.

Our client looking for a Retail Security Officer in Neath , where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security.Applicants must have an SIA license.Position: Retail Security OfficerLocation: NeathPay Rate: £13.80 per hourHours: VariousShifts:Week 1Monday- 1000-1930Tuesday- 1100-2030Wed- 1430-0000Thurs-1430-0000Friday- 1400-0000WEEK 2Tue- 1100-2030Wed- 1430-0000Thurs- 1430-0000Friday-1400-0000Sat-1200-2200Candidates must have access to their own vehicle due to shift timings.Your Time at WorkAs a Retail Security Officer your duties include:- To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff- To carry out Company Policy on loss prevention and ensure the safety of staff and visitors- To lawfully deter potential troublemakers on site- To observe and report incidents using the correct reporting systems- To carry out all duties assigned by the client or manager to whom you are responsible- To ensure site knowledge is kept up to date and developments at local level are identified- To understand and implement any Fire and Safety evacuation procedures- To assist, if required by the Client, with staff and contractor searches- To ensure that the Security base is always maintained in a clean and tidy condition- To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayedOur Perfect WorkerIt is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join us and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.Key Information and Benefits- Holidays (dependent on time/ hours worked)- Workplace Pension Scheme- Progression training and development opportunities- Life assurance benefit- Contributory Healthcare Scheme- Eyecare vouchers- Employee Discount Schemes- Refer a friend scheme- Free uniform providedJob Ref: 1TSSG (T199)Our client is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!About StafflineStaffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.Important Information- Staffline and its subsidiaries do not charge any recruitment or job-seeking fees at any stage of the hiring process.- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.TPBN1_UKTJ

About Ema \n Ema is building the world's leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. \n We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. \n Role: Senior Technical Support Specialist (Enterprise Agentic AI) \n Company: Ema Unlimited Inc. \n Location: London \n Employment Type: Full-time/Remote \n 1. About Ema (Why Ema) \n Ema is building the world's first Universal AI Employee — a production-grade agentic AI platform that automates real enterprise workflows across HR, IT, Finance, and Operations. \n Ema's customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. \n In this world, support is not reactive. Support is production reliability, trust preservation, and system learning. At Ema, Senior Technical Support Specialists are operators of live AI systems, not ticket handlers. \n 1. Role Overview \n The Senior Support Engineer owns the health, reliability, and trustworthiness of Ema's deployed agentic AI systems in production. This role sits at the intersection of: \n\n • AI behavior\n, • Workflow orchestration\n, • Enterprise integrations\n, • Customer trust\n, • Engineering feedback loops\n\n This is: Not L1 / call-center support, Not a "just escalate to engineering" role, Not reactive firefighting only \n This is: A senior technical escalation role, A production debugging and RCA role, A partner to Engineering, Product, and Implementation, A role with real authority during incidents \n 1. Impact of the Role \n Impact at Ema \n\n • You are the last line of defense between a production issue and customer trust erosion\n, • You prevent small failures from turning into account-level crises\n, • You ensure learnings from incidents improve the product and delivery systemically\n\n Impact on Customers \n\n • Customers trust Ema because issues are handled competently and transparently\n, • AI failures are explained, mitigated, and prevented — not hand-waved\n, • Production stability improves over time, not degrades\n\n Impact on Your Career \n\n • You gain rare experience operating agentic AI systems in production\n, • You build deep expertise across AI, integrations, and workflows\n, • You can grow into Reliability Engineering, Implementation Leadership, or Product-facing roles\n\n 1. Core Problems You Will Solve \n\n • Diagnosing failures in multi-agent AI workflows\n, • Deeply understanding Ema's platform and providing workarounds/alternate approaches to customers facing issues\n, • Debugging issues spanning:\n \n, • AI behavior (false positives / negatives)\n, • Workflow logic\n, • Integrations (HRIS, ITSM, IAM, Finance)\n, • Data quality\n, • Platform configuration\n \n, • Handling Sev-1 / Sev-2 customer specific incidents calmly under customer pressure\n, • Help Engineering & Product teams Prevent repeated incidents through disciplined RCA\n, • Converting noisy customer complaints into high-signal engineering feedback\n\n 1. Jobs To Be Done \n 5.1 Production Issue Ownership \n\n • Own customer-reported issues from intake to resolution adhering strictly to SLAs\n, • Take responsibility for diagnosis, coordination, and closure; Importantly, provide workarounds to customers to unblock them while engineering fix is made\n, • Ensure no issue is "lost" between teams\n, • Act as technical owner even when multiple teams are involved\n\n 5.2 Debugging, Diagnosis & Sev 1/2 Issue Resolution \n\n • Debug agentic workflows end-to-end\n, • Trace failures across agents, tools, integrations, and humans-in-the-loop\n, • Identify whether issues are caused by:\n \n, • Model behavior\n, • Prompt / policy logic\n, • Workflow orchestration\n, • Integration constraints\n, • Customer configuration\n \n, • Provide clear, actionable root cause summaries\n, • Resolve Sev 1 / Sev 2 Client issues; Escalate to the right team to help solve and close the issue. Keep customer communication calm, factual, and confidence-building\n\n 5.4 Customer Communication & Trust \n\n • Communicate during incidents without speculation or panic\n, • Explain AI failures in a way customers can understand\n, • Set realistic recovery timelines\n, • Rebuild trust post-incident through transparency and follow-through\n\n 5.6 Feedback Loops to Engineering & Product \n\n • Write high-signal bug reports and incident summaries\n, • Advocate for fixes based on customer impact, not noise\n, • Help Product understand real production behavior\n, • Ensure support insights influence roadmap and quality improvement\n\n 5.7 Support Operations & Excellence \n\n • Improve runbooks, playbooks, and diagnostics\n, • Improve on-call hygiene and escalation clarity\n, • Mentor junior support engineers\n, • Raise the overall support bar at Ema\n\n 1. Traits We're Looking For \n Technical & Diagnostic Strength \n\n • Excellent debugging instincts\n, • Comfortable operating in ambiguous systems\n, • Able to isolate root cause across layers\n\n Ownership & Reliability Mindset \n\n • Issues do not bounce — they get owned\n, • Calm during incidents\n, • Bias toward permanent fixes\n\n Judgment & Communication \n\n • Knows when to escalate and when not to\n, • Can say "we don't know yet" credibly\n, • Communicates clearly with both engineers and customers\n\n Cultural Fit \n\n • Low ego, high accountability\n, • Truth-seeking over blame\n, • Respects both customer urgency and engineering quality\n\n 1. Required Qualifications \n\n • 6–9+ years in senior technical support, reliability, or production engineering roles\n, • Experience supporting enterprise SaaS platforms in production\n, • Strong understanding of:\n \n, • APIs and integrations\n, • Distributed systems\n, • Logs, traces, and diagnostics\n \n, • Experience handling escalations and incidents\n, • Customer-facing experience with senior stakeholders\n\n 1. Preferred Background \n\n • Support or reliability roles in AI / automation platforms\n, • Experience with workflow orchestration or agentic systems\n, • Familiarity with AWS / GCP / Azure\n, • Background in high-availability, 24×7 systems\n\n Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. \n Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

Shift Quality Inspector £45,000 Yolk Recruitment are supporting a well-established manufacturing business in Port Talbot with the recruitment of an experienced Quality Inspector to join their team on a permanent basis. The role operates on a 12-hour continental shift pattern covering both days and nights and would suit a technically minded Quality Inspector or Quality Technician with manufacturing experience. You will play an important role on the production floor, identifying quality issues, supporting corrective actions and ensuring products meet the required specifications. The role offers a structured induction and training period, including hands-on training. The Role Working as part of the Quality team, you will act as the eyes and ears of quality across the production lines. Your responsibilities will include: Carrying out dimensional and visual inspections of products throughout the manufacturing process Using inspection and measurement equipment including verniers, micrometers, DTI gauges and other handheld gauges Carrying out checks against customer specifications, drawings and internal quality standards Operating and setting production line camera vision inspection systems, identifying defects and adjusting parameters where required Using digital measurement and inspection equipment to check product dimensions and quality Identifying non-conforming product and ensuring it is correctly quarantined Investigating quality issues and helping establish the point of origin of defects Working closely with production and quality teams to resolve issues and prevent repeat defects Checking online gauging equipment and ensuring equipment is within the required calibration standards Maintaining accurate quality records, inspection results and documentation Supporting the introduction of new products and ensuring specifications and finish meet the required standards Assisting with reducing production waste and preventing defective products from reaching finished stock Supporting internal audits and maintaining compliance with relevant quality standards Communicating quality concerns clearly to production and supervisory teams What We're Looking For Previous experience in Quality Inspection, Quality Control or Quality Assurance within a manufacturing environment Strong technical ability with experience using measurement and inspection equipment Strong attention to detail and the ability to identify quality issues accurately Confident communicating with production teams and challenging quality issues when required A logical approach to investigating problems and following corrective actions Benefits Private medical insurance following successful completion of probation Company pension Life assurance Additional employee benefits TPBN1_UKTJ

Remote or hybrid remote/London office About us: We're a fast growing AI startup on a mission to help midmarket businesses transform how work gets done. We've built a factory for custom operations agents. The factory builds Virtual Agents: software workers with AI reasoning that complete complex workflows end-to-end, directly in customer tools. There's no tech integration, process change or upfront cost. Onboarding is white-glove, takes a matter of days, and customers pay only for delivered value. This makes Virtual Agents the lowest risk way to automate complex manual work. And it makes Unitary the first company delivering Palantir-grade AI deployment with the unit economics of software - enabling us to reach the midmarket at scale. Today we're focused on commercial insurance, marketplaces and primary healthcare. But the potential for Virtual Agents goes far beyond. We closed $15M Series A funding in 2024, and we're backed by some leading names in AI (Plural and Creandum). We're working with world-class clients such as Substack, Trustpilot, Depop, Sony Interactive Entertainment and many more. This is an exciting opportunity to join a well-funded startup at a crucial stage of growth, and to play a significant part in turning frontier AI technology into real world value. About the role: We're seeking an experienced Senior Product Manager to shape Virtual Agents at a critical stage of its growth. Reporting to the VP Product, you will have ownership over a core part of the Virtual Agents product, from the core automation technology and customer experience to the onboarding and human-in-the-loop operations that support them. In addition to working with our AI teams on the core tech, you'll collaborate with all parts of the business to build and scale Virtual Agents: the sales experience, onboarding journey and support operations are critical parts of the product. You will: - Set and own the direction of a meaningful part of the Virtual Agents product in line with our product strategy. Our products use cutting edge AI technology to automate critical, high-volume and complex processes, so you'll need to get into the technical details and bring precision and analytical rigour to product decisions - Own the entire product lifecycle, spanning both the core technology and the commercial/operational elements required to market, sell and deliver it at scale - Develop a deep understanding of our customers, domains and competitive landscape across multiple verticals - Collaborate across the business to execute successfully on your plans - ensuring products are built right, sales and marketing teams are enabled, and delivery teams can scale smoothly - Work closely with the VP Product to help define and refine the overall product strategy About you: - 4+ years' experience in product management, working on complex B2B products, ideally in AI or automation, and ideally within a startup/scale-up or early-stage context - Exceptional analytical skills to break down complex challenges in systematic ways, getting to the core of any problem you're given - Experience contributing to strategy in greenfield or rapidly evolving environments - Proven track record as an executor: great at working with engineers, designers, operators and marketers to build impactful products and drive key metrics, while ensuring nothing slips through the cracks - A precise and confident communicator, able to set clear direction internally and comfortable representing us with senior stakeholders at customer organisations - Self-motivated, flexible, and low-ego. You thrive in fast-paced, rapidly evolving environments, and are happy to roll up your sleeves across the business - whether that's supporting customer delivery or creating sales materials - Competitive salary, commission and equity package - Lots of autonomy and opportunities for growth - Flexible hours and location, with a monthly coworking budget or option to use our London office - Occupational pension (location dependent)location d - Generous paid parental leave - Generous paid sick leave - Annual budget for your professional development and growth - Annual budget for your individual health and wellness - Quarterly team offsites to London and other exciting destinations in Europe

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient, data-informed customer engagement, retention, and growth strategies. What you’ll do: Leadership and People Management: Build, lead, and mentor a team of CSMs supporting Enterprise customers Foster a collaborative, high-performance, and customer-centric culture Provide coaching, performance management, and career development support Drive accountability through clear goals, metrics, and regular feedback Segment Strategy and Execution: Partner with Customer Success and cross-functional leaders to define segment-specific strategies Execute programs tailored to Enterprise customer needs Design and operationalize engagement models Ensure consistency in customer journeys while adapting for segment nuances Customer Management: Maintain visibility into adoption, health scores, and engagement metrics across the portfolio Guide the team in identifying churn risks and expansion opportunities Drive proactive outreach and intervention based on data insights Support account reviews and leverage segment-level insights to improve outcomes Client Engagement and Advocacy: Ensure strong stakeholder relationships across Enterprise accounts Deliver consistent value through interactions Capture and synthesize customer feedback to inform internal teams Act as the voice of the customer to influence product and go-to-market strategy Retention and Growth: Collaborate with Sales, Product, and Marketing to drive adoption and expansion Support renewal strategies and improve retention outcomes across segments Leverage data to contribute to accurate forecasting and pipeline visibility Identify and scale growth opportunities within the Enterprise base Operational Excellence: Implement and refine processes that enable scale and efficiency Improve team productivity through tooling, automation, and best practices Standardize workflows and reporting for consistency and visibility Monitor industry trends and evolve engagement strategies accordingly What we're looking for: 4+ years of experience in Customer Success, Technical Account Management, or related fields Prior people management experience with a track record of developing high-performing teams Experience supporting Enterprise or high-ARR customer segments Experience with high-touch customer success models Background in Cybersecurity, DevOps, or a related technical domain preferred Strong operational mindset with experience building or optimizing processes Proven ability to drive retention and growth in a metrics-driven environment Excellent communication and interpersonal skills across diverse audiences Bachelor’s degree in a relevant field; advanced degree preferred Currently located in the United Kingdom Compensation: up to £150,000 base salary + bonus (depending on experience) If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring “Guardians'' with unique backgrounds, perspectives, and experiences. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible

Machining Lead Port Talbot SA13 £40-47,000 Commutable from Port Talbot, Bridgend, Swansea, Neath, Briton Ferry, Maesteg, Porthcawl Benefits:- 25 Days + Bank Holidays Pension Life Assurance cover Company sick pay Career progression opportunities Early finish on Friday This is an exciting opportunity to join a fast-moving, innovation-driven engineering organisation that is expanding its machine shop capability. The business is deeply committed to continuous improvement - of its technology, its processes, and its people - and is now looking for an experienced Machining Lead to help drive the next generation of their product line. In this role, you'll work at the forefront of the machine shop, contributing directly to a busy new-product pipeline and playing a key role in bringing advanced, high-performance devices to market. It's an ideal position for someone who enjoys solving complex technical challenges, and collaborating closely with multidisciplinary teams to refine, test and optimise hardware and firmware systems. If you're passionate about improving engineering processes, and shaping smarter, more capable technologies, this is a rare opportunity to make a meaningful impact in a lean based environment. Roles and Responsibilities: Maximising effectiveness of machine tools to demand. Drive productivity improvement on CNCs through better tooling, program design, use of automation. Set up and operate CNC machines (lathes, mills, drills) according to job requirements. Load raw materials and verify tooling setup. Interpret technical drawings and ensure dimensional accuracy. Perform in-process inspections using precision measuring instruments. Monitor machine performance and report issues promptly. Apply lean principles and suggest process improvements. Requirements Experience operating CNC machines in a production environment. Ability to read and interpret engineering drawings. Skilled in using precision measuring tools (micrometers, calipers, gauges). Proficiency in DMG Mori programming platforms (Celos, VPS). (preferred) Strong knowledge of CNC machining processes and tooling. Experience with CAD/CAM software (e.g., Siemens NX, Mastercam). Ability to interpret technical drawings and GD&T standards. Familiarity with lean manufacturing and continuous improvement tools. 28573/611 INDENM Suitable candidates should apply immediately by calling Jack Lavis for this vacancy - on 02920 894900 or by sending your CV directly to him at If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm’s Identity team is mission-critical to the customer checkout experience. When a customer chooses Affirm, one of the first steps is an identity check, and our ability to make the right decision directly impacts conversion, revenue, fraud exposure, and regulatory compliance. Our team owns Identity for all markets outside North America, playing a key role in Affirm’s international expansion. We are responsible for KYC, user lifecycle management, and identity decisioning across multiple regulatory environments. This work is about shaping how Affirm adapts its core Identity platform to new market dynamics, customer expectations, and compliance requirements. We are a team of six engineers based across Spain and Poland. We are looking for a Senior Software Engineer who can turn ambiguous business and customer problems into reliable, well-designed technical solutions. In this role, you will help shape our quarterly technical direction, translate team goals into concrete projects, and identify cross-cutting risks, tradeoffs, and opportunities. You should be comfortable designing across system boundaries, driving collaboration with partner teams, and advocating for technical investments that improve long-term execution. We’re looking for someone who takes ownership beyond shipping code: raising code quality and review standards, making performance, availability, and scale tradeoffs explicit, and improving the operational health of the systems they own. You’ll help reduce toil, create useful playbooks, mentor engineers, support new hires and interns, and contribute to high-signal hiring. Most importantly, we’re excited to work with someone who leaves things better than they found them, communicates clearly across audiences, uses customer feedback to influence technical plans, and helps the team continuously improve. This is a deeply technical, hands-on coding role where feature velocity and operational excellence go hand-in-hand. You’ll spend most of your week in the codebase - leveraging AI tools to write robust Kotlin and Python, ship impactful features, investigate complex production issues, and keep our systems rock-solid and reliable. This is a high-visibility, high-impact role for someone who wants to work on foundational systems that directly enable Affirm’s global growth. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. · You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes. · You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. · You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. · Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. · You have strong verbal and written communication skills that support effective collaboration with our global engineering team. Pay Grade - N Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). GBR base pay range per year: £120,000–£168,000 GBP Location - Remote UK #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents., • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you., • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to., • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. 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