JOB TODAY logo

Trabajos trade product executive en LondonCrear alertas

¿Eres empresa? Contrata trade product executive candidatos en London

  • Demi Chef de Partie
    Demi Chef de Partie
    hace 4 días
    £15–£16 por hora
    Jornada completa
    London

    Are you passionate about creating exceptional culinary experiences? Firmdale Hotels, renowned for our boutique luxury hotels and vibrant hospitality, is seeking a dedicated and talented Demi Chef de Partie to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of luxury hotels, each with its own unique character and charm. Our commitment to excellence and creativity has earned us a reputation for delivering outstanding guest experiences. At Firmdale, we value innovation, diversity, and a genuine passion for hospitality. As a Demi Chef de Partie at the Haymarket Hotel, you will play a crucial role in our kitchen operations. You will work closely with our experienced culinary team to deliver high-quality dishes, ensuring each plate meets our exacting standards. Your responsibilities will include assisting with the preparation and execution of breakfast, lunch, and dinner services, maintaining high levels of cleanliness and organisation, and supporting the kitchen brigade in all aspects of service. Responsibilities: • Assist in the preparation and presentation of a diverse range of dishes., • Ensure the highest standards of food quality, taste, and presentation., • Supervise and support a small team, fostering a collaborative and efficient work environment., • Monitor stock levels and manage ordering for your section., • Maintain a clean, safe, and organised kitchen area., • Communicate effectively with the team to ensure smooth kitchen operations. What you Need: • Proven experience in a similar role within a high-pressure, fast-paced kitchen environment., • Exceptional attention to detail and a commitment to excellence., • A genuine passion for food and culinary innovation., • Strong organisational and communication skills., • Ability to work effectively as part of a team., • Leadership qualities to supervise and motivate team members. What We Offer: • Competitive hourly rate of £15.00 - £16.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Inscripción fácil
  • Sales and Marketing Executive
    Sales and Marketing Executive
    hace 4 días
    £30000–£40000 anual
    Jornada completa
    London

    A Sales and Marketing Executive plays a key role in bringing in new customers and promoting the company’s products or services. By finding sales leads, running promotional campaigns, and building strong relationships with clients, they help the business grow its market presence and increase revenue. Their work supports brand awareness, customer satisfaction, and overall business growth. Key Responsibilities: • Identify new sales opportunities and reach out to potential clients through calls, emails, and meetings., • Build and maintain strong, long-lasting relationships with existing and new customers., • Plan and execute marketing campaigns across social media, email, and traditional channels., • Prepare persuasive sales proposals, presentations, and product demonstrations for prospective clients., • Conduct market research to track industry trends, competitor activities, and customer feedback., • Coordinate with internal teams to ensure orders, contracts, and customer requests are handled promptly., • Track sales metrics, monitor campaign performance, and submit regular sales and marketing reports., • Attend networking events, trade shows, and industry exhibitions to represent the brand., • Help develop creative promotional materials, brochures, and sales toolkits., • Stay updated with new sales techniques, digital marketing tools, and market trends.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Sales & Operations Executive - Luxury Interiors & Collectibles
    Sales & Operations Executive - Luxury Interiors & Collectibles
    hace 4 días
    £15–£18 por hora
    Jornada parcial
    London

    The Travelling Curator is seeking an energetic, exceptionally organised and commercially minded Sales & Operations Executive to help establish and grow a distinctive luxury interiors and collectables business. The founder has personally sourced and invested substantially in an international collection of furniture, art, lighting, decorative objects, jewellery and timepieces. He is currently developing the brand, brochures and presentation and now requires an experienced individual to work alongside him in organising the business and actively bringing the collection to market. This is a varied, hands-on role combining administration, business organisation and sales. The successful candidate will help create the systems and structure required to manage the collection effectively while taking responsibility for identifying suitable buyers, developing opportunities and converting enquiries into completed sales. Relevant industry experience and an established professional network are essential. We are looking for someone who already understands the luxury interiors, art, design or collectables market and has genuine contacts they can lawfully approach from the beginning. This may include interior designers, private clients, collectors, property professionals, stylists, dealers and other relevant trade contacts. The right person should be able to study the collection, recognise which pieces may suit particular clients or projects and immediately begin making intelligent introductions. Sales and business development responsibilities: • Reviewing the collection and identifying the most suitable potential buyers for individual pieces, • Using an established professional network to introduce the collection to appropriate clients and contacts, • Identifying and approaching interior designers, private collectors, property professionals and relevant trade buyers, • Matching particular pieces to suitable interiors, projects, clients and commercial opportunities, • Finding effective sales channels for the different categories within the collection, • Generating new leads and following up every credible enquiry consistently, • Building and maintaining an organised database of prospective buyers and professional contacts, • Arranging private appointments and presenting pieces professionally, • Negotiating confidently while protecting the value of the collection, • Turning interest into completed sales, • Maintaining a clear sales pipeline showing enquiries, offers, next actions and progress, • Working closely with the founder on pricing, priorities and sales strategy Administration and organisation responsibilities: • Working with the founder to organise existing files, documents, photographs and correspondence, • Establishing clear digital filing and record-keeping systems, • Creating and maintaining a complete and accurate master inventory, • Recording descriptions, measurements, photographs, costs, selling prices and availability, • Organising invoices, shipping documents and other supporting information, • Helping coordinate photography, brochures, product listings and sales materials, • Managing appointments, correspondence and agreed follow-up actions, • Coordinating with suppliers, shipping companies and other service providers when required, • Ensuring that business and product information is current, accurate and easy to locate Essential experience and qualities: • Relevant experience in luxury interiors, interior design, furniture, art, galleries, auction houses, jewellery, watches, collectables or another high-value sales environment, • An established professional network of relevant contacts who can be lawfully approached, • Evidence of successfully developing client relationships and completing high-value sales, • Exceptional organisation, administrative ability and attention to detail, • Strong commercial judgement and the ability to identify the right buyer for a particular piece, • A proactive and entrepreneurial approach, with the confidence to create opportunities independently, • Persistence and discipline in following leads through to a conclusion, • Professional written, telephone and face-to-face communication, • Competence with spreadsheets, databases, online platforms and digital content, • The ability to work independently while collaborating closely with the founder, • A genuine appreciation of design, quality and craftsmanship Remuneration: This is initially a part-time position offering a basic hourly payment for the agreed administrative, organisational and sales-development work, together with an attractive 10% commission on qualifying completed sales. Each item will have an agreed minimum selling price. Commission will be earned when a sale is completed at or above that authorised price and the customer’s cleared payment has been received. For example: • A completed £10,000 sale earns £1,000 commission, • A completed £20,000 sale earns £2,000 commission, • A completed £50,000 sale earns £5,000 commission This structure provides a basic payment for the work involved in organising and developing the business, together with substantial earning potential for someone who can use their experience, contacts and commercial ability to achieve results. This is an early-stage, founder-led business rather than a large company or conventional retail operation. It is an opportunity for a resourceful and well-connected individual to work directly with the founder, take meaningful responsibility and contribute directly to building a successful and distinctive business. When applying, candidates should briefly describe their relevant industry experience, the type of professional network they have developed and examples of high-value sales or client relationships they have personally managed.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Sales & Marketing Executive (Part Time)
    Sales & Marketing Executive (Part Time)
    hace 5 días
    £13.25–£14 por hora
    Jornada parcial
    Nine Elms, London

    Job Summary We are seeking a dynamic and proactive Sales & Marketing Executive (Part Time) to join our vibrant team. This role offers an exciting opportunity to drive brand awareness, develop strategic marketing initiatives, and generate sales growth through innovative B2B (business-to-business) marketing efforts. The ideal candidate will possess strong communication skills, project management expertise, and a passion for delivering impactful marketing campaigns. This position is perfect for motivated individuals looking to make a tangible difference while working flexible hours. Paid engagement ensures your efforts are recognised and rewarded as you contribute to our company’s success. About Onprint Onprint is a family-run design, print and digital agency in Battersea with over 20 years in the business. We take clients from idea to delivery under one roof: branding and graphic design, in-house same-day printing, large-format display and exhibition graphics, promotional merchandise, and websites. The role You'll grow Onprint's client base by bringing in new business and keeping our brand visible, online and around London. It's a hands-on, part-time role split roughly evenly between marketing and sales, working closely with our designers and print team. It suits someone who enjoys both the creative side (social posts, campaigns, content) and the commercial side (prospecting, quoting, following up and closing). Key responsibilities Marketing • Support monthly content calendar across Instagram, Facebook and LinkedIn, showcasing client work, products and studio life, • Keep website content fresh: product pages, portfolio case studies, blog posts and seasonal offers, with an eye on local SEO, • Coordinate seasonal pushes (e.g. Christmas cards, calendars, corporate gifts) and event-printing campaigns, • Track results (engagement, enquiries, conversions) and report monthly on what's working Sales • Respond quickly to inbound enquiries by phone, email and the website, and turn them into quotes and orders, • Prospect and build relationships with London businesses, schools, charities, hospitality venues and event organisers, • Prepare quotes and proposals with the production team, advising clients on products, stocks and finishes, • Follow up on quotes, lapsed customers and repeat-order opportunities, • Upsell across services, e.g. connecting a print client to design, merchandise or website work, • Keep the CRM and sales pipeline accurate and up to date, • Represent Onprint at networking events, trade shows and client meetings in the studio or on Zoom About you Essential • 1–2 years' experience in a marketing, sales or business development role, ideally B2B, • Confident on the phone and face to face, with a track record of turning enquiries into sales, • Strong written English for social posts, emails and proposals, • Hands-on with social media platforms and scheduling tools, • Organised and self-motivated: able to manage your own time and priorities on part-time hours, • Comfortable with targets and following up persistently but politely Desirable • Experience in print, design, promotional merchandise or a creative agency, • Familiarity with Canva or Adobe tools, Mailchimp (or similar), and a CRM such as HubSpot, • Basic knowledge of SEO, Google Business Profile and Meta advertising, • An existing network among London businesses, schools, charities or event organisers What we offer • Flexible part-time hours, agreed around your other commitments, • Commission on new business you bring in, • Statutory holiday, pro rata, and workplace pension, • A small, friendly studio team where your ideas get used and your results are visible, • Hands-on exposure to design, print production and web projects Pay: £13.25-£14.00 per hour Expected hours: 21.0 per week Work Location: In person

    ¡Incorporación inmediata!
    Inscripción fácil
  • Maintenance Engineer
    Maintenance Engineer
    hace 6 días
    £42240 anual
    Jornada completa
    London

    Are you ready to embark on a journey with one of the most prestigious hotel chains in the world? Firmdale Hotels invites you to join our dynamic team at the illustrious Ham Yard Hotel. Renowned for our unparalleled commitment to excellence and creativity, we are seeking a talented Maintenance Engineer to elevate our standards even further. As a Maintenance Engineer at Firmdale Hotels, you will play a pivotal role in preserving the charm and functionality of our exquisitely designed properties. Your primary responsibility will encompass the meticulous upkeep of our distinctively decorated hotels, ensuring that every guest experiences the epitome of comfort and luxury. Responsibilities: • Execute a diverse range of maintenance tasks to uphold the unique aesthetics and functionality of our hotels., • Coordinate and oversee repairs, ensuring prompt resolution to maintain guest satisfaction., • Conduct routine maintenance inspections to identify and address any issues proactively., • Collaborate closely with other team members to prioritise tasks and meet project deadlines effectively., • Maintain clear and open communication channels with relevant stakeholders to ensure seamless operations., • Uphold Firmdale Hotels' commitment to excellence by delivering meticulous attention to detail in all maintenance activities. What you Need: • Comprehensive maintenance knowledge, with a strong understanding of mechanical, electrical, and plumbing systems., • Exceptional organisational skills, allowing you to manage tasks efficiently and maintain meticulous records., • Patience and a keen eye for detail, ensuring thoroughness in all maintenance endeavours., • Ability to work collaboratively in a team environment, demonstrating strong communication and interpersonal skills., • Dedication to meeting project deadlines and delivering results that exceed expectations What We Offer: • Competitive annual salary of £ 42,240.00 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Inscripción fácil
  • Marketing Manager
    Marketing Manager
    hace 24 días
    Jornada completa
    London

    MARKETING MANAGER Full Time – Onsite | London About Layali Lounge Layali Lounge is a vibrant London restaurant offering an authentic and memorable Middle Eastern dining experience, combining quality food, stylish surroundings, hospitality, entertainment and exceptional customer service. As we continue to grow and strengthen the Layali Lounge brand, we are looking for an experienced, creative and commercially focused Marketing Manager to join our team. This is an exciting opportunity for a marketing professional who understands the hospitality industry and knows how to turn creative marketing activity into increased bookings, customer engagement, events and revenue. The Role We are looking for a proactive and commercially minded Marketing Manager to take responsibility for developing and delivering the overall marketing strategy for Layali Lounge. You will manage marketing activity across digital, social media, promotions, events, partnerships, customer engagement and local marketing, ensuring that Layali Lounge continues to build a strong presence in the London hospitality market. Working closely with the General Manager and management team, you will develop campaigns that increase brand awareness, attract new customers, encourage repeat visits and maximise restaurant and private-event bookings. The successful candidate will be creative, organised, commercially aware and confident managing marketing activity from concept through to delivery and performance analysis. Key Responsibilities Marketing Strategy • Develop and implement a comprehensive marketing strategy for Layali Lounge., • Create an annual and monthly marketing plan aligned with business objectives., • Develop marketing campaigns to increase sales, bookings, footfall and customer retention., • Identify opportunities to grow the Layali Lounge brand within the local London market., • Monitor hospitality, food, entertainment and consumer trends., • Research competitors and identify relevant market opportunities. Digital & Social Media Marketing • Oversee the overall social media strategy across Instagram, TikTok, Facebook and other relevant platforms., • Work with content creators or manage the creation of engaging photography, video, Reels and promotional content., • Develop monthly social media and content calendars., • Ensure consistent Layali Lounge branding, tone and messaging across all platforms., • Monitor engagement, reach, audience growth and conversion., • Respond to relevant customer engagement and online enquiries., • Identify social media trends and opportunities relevant to the restaurant. Promotions & Campaigns • Plan and execute promotional campaigns for food, drinks, seasonal offers and special occasions., • Develop campaigns around Christmas, Valentine's Day, Eid, Mother's Day, birthdays and other key dates., • Create campaigns designed to increase bookings during quieter trading periods., • Work with management to develop attractive offers while protecting profitability., • Measure campaign performance and make recommendations for improvement. Events & Private Hire • Develop marketing strategies to increase private events and group bookings., • Promote birthdays, engagements, celebrations, corporate events and other private functions., • Create promotional materials and digital campaigns for private events., • Build relationships with event planners, local businesses and relevant organisations., • Support the management team in promoting special events and entertainment nights. Influencers & Partnerships • Identify and build relationships with relevant local influencers, food bloggers and content creators., • Organise influencer visits and collaborations., • Develop partnerships with local businesses, hotels, offices and community organisations., • Explore opportunities for cross-promotions and collaborative campaigns., • Monitor the performance and commercial value of partnerships. Customer Acquisition & Retention • Develop initiatives to attract new customers to Layali Lounge., • Support strategies designed to increase repeat visits and customer loyalty., • Develop email, database and customer communication campaigns where appropriate., • Analyse customer feedback and identify opportunities to improve the overall guest experience., • Work with management to promote new products, menus and services. Advertising & Paid Marketing • Plan and manage paid advertising campaigns across relevant digital platforms., • Monitor advertising budgets and campaign performance., • Work with external agencies or suppliers where required., • Ensure marketing spend delivers measurable commercial results., • Analyse cost per lead, booking, customer acquisition and campaign return where appropriate. Brand Management • Maintain a consistent Layali Lounge brand identity across all marketing channels., • Ensure menus, promotional materials, digital content and advertising reflect the brand correctly., • Coordinate photography, videography, graphic design and promotional materials., • Ensure all marketing communications are professional, accurate and aligned with the restaurant's identity. Reporting & Performance • Monitor marketing performance on a weekly and monthly basis., • Provide management with clear marketing reports and recommendations., • Track key performance indicators including:, • Restaurant bookings, • Event enquiries, • Customer acquisition, • Social media engagement, • Website traffic, • Campaign performance, • Promotional performance, • Customer retention, • Use data and customer insights to improve future marketing campaigns. About You The ideal candidate will have: • Proven experience as a Marketing Manager, Marketing Executive or similar role., • Previous experience within hospitality, restaurants, food & beverage, leisure or lifestyle brands is highly desirable., • Strong understanding of digital marketing and social media., • Experience developing and implementing marketing strategies., • Strong knowledge of Instagram, TikTok, Facebook and Google platforms., • Experience creating and managing marketing campaigns., • Strong understanding of local marketing and customer acquisition., • Experience working with influencers, content creators and commercial partners., • Excellent written and verbal communication skills., • Strong creative and organisational skills., • Commercial awareness and understanding of marketing budgets., • Ability to analyse marketing data and turn insights into practical actions., • Excellent attention to detail., • Ability to manage multiple campaigns and deadlines., • Proactive, enthusiastic and hands-on approach., • Ability to work independently while working closely with senior management., • Passion for hospitality, food, events, entertainment and customer experience. Key Personal Qualities We are looking for someone who is: • Creative – able to develop fresh marketing ideas and campaigns., • Commercial – understands that marketing must contribute to business performance., • Proactive – identifies opportunities rather than waiting to be asked., • Organised – able to manage multiple campaigns and deadlines., • Data-driven – comfortable reviewing performance and making improvements., • Customer-focused – understands what motivates customers to visit and return., • Hands-on – willing to be actively involved in content, campaigns and events., • Professional – represents the Layali Lounge brand positively at all times. What We Offer • Full-time position based at Layali Lounge, London., • Opportunity to take ownership of the marketing function for a growing hospitality brand., • Creative and varied working environment., • Direct involvement with the management team., • Opportunity to develop and implement your own marketing ideas., • Opportunity to build a strong portfolio within the hospitality industry., • Competitive salary depending on experience., • Opportunities for career development and progression. Position Details Job Title: Marketing Manager Company: Layali Lounge Location: London Employment: Full Time Working Arrangement: Onsite Industry: Hospitality / Restaurant / Food & Beverage Join Layali Lounge If you are an ambitious and commercially minded marketing professional who can combine creativity, digital marketing, local marketing and business development, we would love to hear from you. Join Layali Lounge and play a key role in growing our brand, increasing customer engagement, driving restaurant bookings and developing our private events business.

    Inscripción fácil
  • Area Manager
    Area Manager
    hace 1 mes
    £45000 anual
    Jornada completa
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
1