Registered Care Manager
hace 13 horas
Leyland
We are seeking an ambitious, commercially aware and values-driven Registered Manager to lead, grow and continuously develop our care service. This is a pivotal leadership role, combining strong operational and regulatory oversight with a significant focus on business development and service growth. This role is ideal for a Registered Manager who enjoys strategic leadership, relationship-building and driving sustainable growth, while maintaining exceptional standards of person-centred care. You will hold overall accountability for CQC registration, compliance and quality, while actively contributing to expanding our client base, strengthening referral pathways and positioning the service for continued success. Key Responsibilities Leadership, Quality & Compliance Provide strong, visible leadership to the service, fostering a high-performing, motivated and values-led team culture. Maintain full regulatory compliance at the highest standard, ensuring alignment with CQC Fundamental Standards, the Care Act 2014 and all relevant legislation. Lead the service with the ambition of achieving and sustaining Outstanding CQC ratings across all domains. Ensure robust quality assurance systems are embedded, monitored and continuously improved. Oversee the management of incidents, complaints, safeguarding concerns and investigations, ensuring learning and service improvement outcomes. Act as the Registered Manager with overall accountability for safe, effective, caring, responsive and well-led service delivery. Operational Oversight Provide strategic oversight of day-to-day operations, working closely with the management team to ensure consistent, high-quality service delivery. Ensure effective staffing structures, capacity planning and resource utilisation to meet current and future demand. Oversee staff recruitment, induction, training, supervision and development, building a skilled and engaged workforce aligned with our values. Participate in and oversee the on-call rota as part of the senior leadership team. Business Development & Growth Play a key role in growing the service, increasing both private and commissioned care packages. Build and maintain strong relationships with commissioners, local authorities, health professionals, discharge teams and other referral partners. Identify and pursue new business opportunities, service lines and growth areas in line with company strategy. Act as a confident ambassador for the organisation, promoting our brand, values and reputation within the local care community. Contribute to business planning, budget oversight and performance monitoring, ensuring commercial sustainability and profitability. Work collaboratively with the Directors for strategic guidance, while taking ownership for driving growth, innovation and continuous improvement. Performance & Reporting Monitor service performance, KPIs and management information, using data to inform decision-making and improvement plans. Prepare and present reports to Directors, highlighting performance, risks, opportunities and recommendations. Ensure operational and strategic objectives are aligned and delivered effectively. Essential Skills & Experience Minimum 2 years management experience within a regulated care setting NVQ/QCF Level 5 in Leadership for Health and Social Care (or equivalent) Eligible and willing to register with the CQC as Registered Manager Strong working knowledge of CQC regulations, Care Act 2014 and safeguarding frameworks Proven ability to lead and embed person-centred care Strong commercial awareness, with experience contributing to business growth, referrals or service development Excellent leadership, communication and relationship-building skills Highly organised, able to manage competing priorities in a fast-paced environment Confident IT user (Microsoft Office, care management systems, digital platforms) Enhanced DBS check (or willingness to obtain) Why Join Us? Opportunity to shape and grow a high-quality care service Supportive Directors and an experienced Care Coordinator in place A role with real autonomy, influence and scope for progression A values-led organisation with ambitious growth plans Job Type: Full-time Benefits: On-site parking TPBN1_UKTJ