Tuition Coordinator (remote, part-time and self-employed)
2 days ago
Leigh
PART-TIME TUITION COORDINATOR – ONLINE TUTORING COMPANY (MON-THU). 15 HOURS/WEEK. Remote | Self-Employed | Start Date: 12th May (3 hours of online training week beginning 27th April) Application Deadline 5pm GMT +1 Wednesday 8th April (please apply ASAP) We are seeking a reliable, highly organised and responsive Tuition Coordinator. They must have previous experience as a tuition coordinator/operations assistant supporting an education business. This is a remote, freelance position for someone who can work UK hours with 15 contracted hours per week. Compensation: ~£975-£1,000/month for 15 hours/week. Overtime paid accordingly The Nature of the Role This is a reactive, real-time coordination role. There are no ‘set’ working hours as the nature of the role is reactive, assisting as and when tutors/clients message. In this way, the 15 hours are accumulated ad hoc over the four days. Most activity occurs between approximately 3:30-8pm (UK time), but you must be theoretically able to respond promptly during typical working hours (8:30am onwards). You will be handing over to/picking up from another assistant who covers Friday-Sunday in the same role. Candidates must have experience supporting an education company/tutoring agency in a similiar capacity. Key Responsibilities • Troubleshooting live lessons (e.g. chasing missing students/tutors, resolving access/link issues), • Scheduling and rescheduling lessons, • Forwarding documents such as homework, • Handling new client enquiries and supporting onboarding for students, parents and tutors, • Maintaining scheduling and management platforms, • General administrative and systems support, • Optional: social media / marketing support (depending on skillset) Required Skills & Attributes • Exceptional organisation and ability to multitask, • Consistently accurate communication and information handling, • Strong attention to detail, • Polished, professional written and spoken communication, • English as a first language, with precise and professional written English and a clear, confident telephone manner, • Diplomacy and ability to resolve urgent issues within minutes, • Confident use of computer and smartphone, • Proficient with Google Workspace, • Based in country within two hours of UK time zone, • Essential: prior Tuition Coordinator/Operations Assistant/Virtual Assistant experience supporting a tutoring/education company Working Channels You will work across: • WhatsApp Business (main channel), • Email, • Tutor-management platform, • Google Workspace, • Notion (task tracking) Hours & Working Pattern • Urgent messages (e.g. missing students at lesson time) require responses within minutes., • You must be able to monitor your phone consistently during normal working hours., • Messages after 8pm can typically wait until the following day unless urgent or related to next-day lessons. Contract & Commitment • Freelance (self-employed) position, • ~£975-1,000/month for 15 hours/week. Overtime paid accordingly., • Long-term role: minimum 18-month commitment, • 4-week trial, followed by 6-month probation, • Remote training provided via video call, • Applicants aged 21+, • Must be based in country within 2 hours of UK time zone (and willing to work UK hours) How to Apply Please send a Direct Message (DM) with: • Your CV or an outline of your relevant experience (highlighting comparable roles/experience), • Any known unavailability between 27th April until end of 2026, • Deadline: 5pm GMT +1 Wednesday 8th April Thank you for your consideration. #tuitioncoordinator #virtualassistant #tutoringassistant #operationsassistant