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User Researcher - Public Sector Digital Transformation Hybrid (Liverpool, 2-3 days/week) | Up to £50k + bonus + benefits Want to lead user research for a major Public Sector digital transformation used by millions? You'll design and deliver the insight that shapes next-generation public services - influencing strategy, informing service decisions, and ensuring solutions are grounded in real user needs. What you'll do • Lead user research across Discovery, Alpha, Beta and Live, • Plan and run qualitative & quantitative research across diverse user groups, • Translate findings into clear, actionable insight that shapes service direction, • Champion user needs across multidisciplinary teams, • Support GDS-aligned delivery and contribute to service assessmentsWhat you'll bring, • Strong experience working in UK Public Sector environments, • Deep understanding of GDS Service Standards, • Skilled across a range of research methods (qual + quant), • Ability to engage vulnerable or hard-to-reach users

Vargo is recruiting for an experienced User Researcher to join our team and support large-scale public sector service transformation programmes. You will lead high-quality user research across discovery, alpha, beta and live phases, ensuring services meet real user needs. Support development of serv

We’re hiring a User Researcher for a leading tech consultancy, to work on a public sector project for 3 months initially. To be considered for the role you will need full right to work in the UK and previous User Research experience within government (including your most recent engagement). Comfor

SR2 Consulting is supporting a number of high-profile central government digital programmes and is seeking experienced User Researchers to join multidisciplinary delivery teams on a contract basis. Plan, design and conduct user research activities across Discovery, Alpha, Beta and Live phases. Prove

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User Researcher - Remote/UK - £450. You will plan, conduct, and analyse user research to ensure services are built around real user needs and meet the. Proven experience conducting user research for digital services.

The Opportunity – UX Researcher. You will own research across the full digital customer journey — from discovery to checkout — ensuring user insight directly drives conversion, retention and engagement. Commercial awareness – balancing user needs with business goals.

Senior User Researchers | 6 Month Contract | (Hybrid). Harvey Nash are partnered with an exciting UK Consultancy who are looking to bring on experienced Senior User Researchers for initial 6 month contracts. As a Senior User Researcher, you will have experience across UK Public Sector or Consultancy

SC Cleared User Researcher - Occasional Travel to Exeter - £500/day Inside IR35We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, experience

This role reports into our Staff UX Strategist and will be a key player in increasing our UX maturity and driving a better understanding of how important User Insight driven decisions are. Ensure we get the most robust and impactful insight from user research by balancing qualitative and quantitativ

A leading media and entertainment brand is seeking a Lead User Researcher to improve the digital experience for their customers. In this role, you will lead research efforts to understand customer needs, shape user research practices, and collaborate with teams to enhance digital journeys on their p

In DWP Digital our User Researchers put user needs at the centre of our thinking as we improve our systems for millions users. We are looking for a User Researcher to join our community of tech experts in DWP Digital. Experience of user research or appropriate experience in other fields of research.

A leading financial services company in Greater London seeks a User Research Strategist to enhance UX maturity and drive data-driven decisions. This role involves ensuring impactful insights from user research, collaborating with stakeholders, and evolving customer profiles. Candidates should posses

As a User Researcher, you’ll uncover the needs and voices of people, work in multi-disciplinary teams to feed these needs into design decisions shape impactful services, and bring curiosity, pragmatism and insight to projects. If you take a leadership role in projects, have a variety of project ex

As a User Researcher, you'll plan and conduct research that uncovers deep insights into user behaviours, contexts and pain points. User Researcher - Public Sector Digital Transformation. If you're a User Researcher who's passionate about improving digital public services and creating real impact for

User Researcher – Public Sector Digital Transformation. Want to lead user research for a major Public Sector digital transformation used by. You’ll design and deliver the insight that shapes next‑generation public services - influencing strategy, informing service decisions, and ensuring solut

We are looking for a Senior User Researcher to join our User‑Centred Design (UCD) practice. Senior User Researchers play a key role in helping teams understand real user needs, behaviours and contexts, and ensuring those insights shape decisions throughout the design and delivery process. Help tea

We are seeking an experienced and proactive User Researcher to join our team at mid–senior level. Promote and apply of User Research best practices across the organization to ensure evidence-based insights underpin strategic, design, and operational decisions and drive stakeholder engagement, clea

A government digital service is seeking a User Researcher to join its community of tech experts. Ideal candidates will have significant experience in user research methodologies and a strong understanding of diverse user needs. This role involves planning and conducting user research to improve digi

Methods is urgently looking multiple User Researchers contract basis for a piece of work at a government client:. Proven experience conducting user research in fast-moving or ambiguous environments (e.

A leading property portal in the UK is seeking an experienced user researcher to lead research projects shaping product direction.

As the Lead User Researcher for CustomerFirst, you’ll play a defining role in shaping the team to improve customer service at scale with a user-centred mindset. As a Lead User Researcher, you will:. We’re looking for a Lead Researcher who is comfortable in ambiguity, and is motivated by the chan

Sitting within the User Experience team, this role will lead our research capability as the expert in understanding users, forming a cornerstone of our product insights, enabling confident, evidence-based product decisions. Spearhead the execution of our research activities by conducting first-hand

A leading consulting firm in the United Kingdom is looking for a skilled User Researcher to plan and conduct research across the service lifecycle. Key qualifications include experience in user research and strong analytical skills.

We are looking for a Senior User Researcher to join our User-Centred Design (UCD) practice. Senior User Researchers play a key role in helping teams understand real user needs, behaviours and contexts, and ensuring those insights shape decisions throughout the design and delivery process. You will c

A global Digital and Data consultancy is seeking a Senior User Researcher to join their User-Centred Design practice. Responsibilities include planning and conducting user research, synthesizing findings into actionable insights, and ensuring user needs inform design and delivery processes. Ideal ca

A leading digital solutions provider is looking for a User Researcher to lead user research for a major Public Sector digital transformation in Liverpool. You'll design and deliver insights that shape next-generation public services, influencing strategy and ensuring user needs are met.

Deep knowledge of research tooling ecosystems, including in‑person lab testing, UserTesting, UserZoom, Optimal Workshop, and similar platforms. As a Lead User Researcher in our Digital Customer Experience team, you’ll help Sky better understand our customers and their needs. Lead a team of user

A global digital consultancy firm is looking for a Senior User Researcher to enhance user-centric design practices. Essential qualifications include experience in user research and strong communication skills to convey insights effectively.

A leading management consulting firm is seeking User Researchers to deliver digital solutions for public sector transformation projects across the UK. Ideal candidates need to have at least 2 years of commercial experience in a user research role, public sector involvement, and eligibility for secur

Qualitative analysis and synthesis – working with findings from user research to produce representative user journeys, userstoriesand user needs. We’relooking for a Senior User Researcher withsignificant experiencein delivering user research projects. All ofour User Researchers are supported by

A leading government digital service is seeking a User Researcher to join their team. In this role, you will put user needs at the center of your research, planning and designing programs to inform effective services for millions.

A leading technology consultancy in the UK is seeking an experienced Senior User Researcher for an initial 6 month contract.

A growing digital consultancy delivering complex transformation across central government is looking to appoint an experienced Senior User Researcher to strengthen its User Centred Design capability. Support and mentor more junior researchers within delivery teams. Significant experience delivering

A national healthcare consultancy is seeking an experienced User Researcher for a remote role, offering competitive compensation at £500 per day for an initial 3-month contract. Your expertise in user centered research within the NHS will be pivotal in shaping a national service through leading qua

The successful candidate will influence strategic design decisions and mentor junior researchers while focusing on customer needs and user behaviors. A global leader in information and analytics seeks a UX Researcher to shape the A&G business segment. This role demands expertise in user behavior ana

As a User Researcher Lead (Manager), you’ll be responsible for delivering and assuring high‑quality, actionable user insights that shape service experiences around genuine user needs. Passionate about developing others and contributing to the wider user research community. We’re recruiting on

Our client currently seeks a Senior User Researcher to join their team on a short term contract. Experience in taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues. Proven experience of gathering user requirements for web based service

Line manage user researchers and advise other colleagues how to get the best from user research. User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Proven experience of championing user research / user-

A leading recruitment agency is seeking a Senior User Researcher for a remote position in the UK. Ideal candidates will possess over 5 years of experience in user research methodologies and have a proven track record of managing usability testing.

A leading UK government department is seeking a User Researcher to join its Digital team. This role involves planning and conducting user research to ensure inclusive services for millions. Candidates should have experience in user research and solid analytic skills, managing projects from start to

All of our User Researchers are supported by more senior members of the User Research team. We’re looking for a Senior User Researcher with significant experience in delivering user research projects. Beyond individual projects, NEC Digital Studio’s User Researchers support each other at weekly

People Management of user researchers. People management of user researchers. Provides oversight of user researchers working across the client account and promotes cross functional working relationships.

Create and maintain user personas, journey maps, service maps, and other artefacts that communicate user needs and behaviours. Proven experience conducting user research within multi‑disciplinary digital delivery teams, ideally in complex or large‑scale environments. Strong knowledge of user‑c

A leading recruitment company is seeking an experienced User Researcher to join a significant banking transformation programme. In this hands-on role, you will lead end-to-end user research, collaborating with designers and senior stakeholders to ensure research influences product decisions.

A growing audio platform for children is seeking a Lead/Principal User Researcher to establish and lead research at their Product Design team. The ideal candidate will have significant experience in user research, both qualitative and quantitative methods, and strong communication skills.

A public sector consulting firm seeks a User Researcher to enhance digital transformation programs. The role involves user research planning, conducting interviews, usability testing, and collaborating with various teams to ensure effective and inclusive services. Ideal candidates will have experien