User researcher jobs in London - Page 2Create job alerts

A national public institution in the UK is seeking User Researchers at Junior, Mid, and Senior levels to shape impactful digital services.The role focuses on applying user research methods to make services usable and accessible, working alongside multidisciplinary teams.Ideal candidates will demonst

Shaping products that genuinely connect with people takes more than clever design; it takes insight.This role puts you at the heart of that process, helping well-known brands and scaling businesses understand their users and create experiences that stand out.Ready to lead the future of AI? A globall

Senior User Experience Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions. Senior User Experience Researcher (Bangkok-based, Relocation provided). The research fi

Join to apply for the Senior Quantitative User Experience Researcher (Frontend) role at Agoda. Agoda is an online travel booking platform for accommodations, flights, and more. You will integrate research into the work of colleagues in other roles to achieve impact and help turn research into a stra

A leading digital consultancy in the UK seeks two User Researchers (mid-level and senior) to design and deliver user-centred digital services. Successful candidates will work in agile teams, advocating for users, and mentoring others in the process.

A leading creative transformation company in London is seeking a Senior User Researcher to enhance the user experience of a GenAI-powered marketing platform.This role involves key responsibilities in research strategy, insights gathering, and collaboration with product teams to drive user adoption a

Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors. We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. Empathetic listening skills and the ability to

A leading technology firm in London is seeking a User Researcher to enhance user-centred practices.

A leading consultancy in London is seeking a mid-to-senior level UX Researcher to support a significant, data-driven organization. You will lead UX research across complex digital products and services, engaging with diverse user groups. The ideal candidate will have strong experience in delivering

A specialist consultancy is looking for a SC Cleared User Researcher with Salesforce experience for a remote role with occasional travel to London.

WPP Open Change and Enablement team is at the heart of empowering WPPs vast network of agencies and clients with cutting-edge technology, streamlined processes, and collaborative platforms. WPP is the creative transformation company. Working at WPP means being part of a global network of more than

As a User Researcher, you’ll help ensure services are designed around the people who use them. User Researchers at Junior (EO), Mid (HEO) and Senior (SEO) level. Line-manage and develop researchers, championing inclusive and high-quality research.

A leading media and entertainment brand is seeking a skilled Lead User Researcher to improve digital customer experiences. In this hybrid role, you'll guide research initiatives and collaborate across teams to ensure optimal user journeys for millions of customers. Ideal candidates will have proven

Job Title: User Researcher Rate: £600 (Inside IR35) Duration: 6 Months Location: Remote Clearance: Active SC Stages: 1 Stage Must Have Government Experience Key Responsibilities: Plan and conduct qualitative and quantitative user research activities, including interviews, surveys, usability testing, and focus groups. Gather and analyze insights on user needs, behaviors, and pain points to inform service design and digital transformation initiatives. Translate research findings into actionable recommendations for design, policy, and service delivery teams. Advocate for the user experience and ensure user-centered design principles are integrated into all projects. Collaborate with cross-functional teams to define research goals, scope, and methodology. Communicate findings effectively through reports, presentations, and visualizations that are accessible to stakeholders. Stay up to date with best practices, tools, and methods in user research and digital service design. Essential Skills and Experience: Proven experience in user research, preferably in government, public sector, or complex service environments. Strong knowledge of qualitative and quantitative research methods. Ability to synthesize complex data into clear, actionable insights. Excellent communication and stakeholder management skills. Experience working in multidisciplinary teams, including designers, developers, and policy specialists. Familiarity with service design, digital transformation, or agile methodologies is desirable. TPBN1_UKTJ

I'm working with a consultancy who have multiple User researcher short-term/part time roles open at the moment. Mix of inside & outside IR35 Fully remote Projects are 2-8 weeks (depending on project) £350 per day Research projects, mainly 1-1 interviews and usability testing Sectors - financial services, education, travel and retail Looking for individuals who can work solo & are great communicators with stakeholders ...

SR2 is seeking an experienced User Researcher to join a major public sector digital programme. The role involves supporting multiple user research workstreams that underpin critical service transformation. You will work closely with multidisciplinary teams to deliver user-centred, accessible digital services that align with Government Digital Service (GDS) standards. Key Requirements Proven experience in user research within public sector or similarly complex environments. Ability to plan, conduct and analyse a range of research activities to understand user needs. Confidence in working collaboratively with designers, developers, policy and delivery teams. Strong understanding of GDS principles and agile service design. Eligibility to work in the UK and willingness to work on-site in Stratford two days per week.Contract Details Rate: £450/day (Inside IR35) Length: Initial 6 months Location: Stratford, London (Hybrid – 2 days on-site) Start Date: ASAPIf you're a user-centred researcher looking to make a real impact on public-facing services, we'd love to hear from you

Job Title: User Researcher Rate: £475 Inside Duration: 3 Months Location: Remote Clearance: Active SC Stages: 1 Stage Key Responsibilities Plan and conduct user research across the service lifecycle (discovery, alpha, beta, live) Use a range of research methods including interviews, usability testing, surveys, diary studies, and field research Work closely with designers, developers, product managers, policy, and operational colleagues Analyse and synthesise research findings into clear, actionable insights Ensure research is inclusive, accessible, and ethically conducted Test digital and non-digital services, internal tools, and operational processes Recruit participants representing a wide range of user groups (eg learners, instructors, examiners, vehicle operators) Present findings to stakeholders and support evidence-based decision-making Contribute to service assessments and GDS compliance Maintain research repositories and support research governance and best practice Skills and Experience Essential Experience planning and delivering user research using appropriate qualitative and quantitative methods Ability to select and justify research approaches based on service needs Strong analytical skills with experience synthesising insights from complex research Experience working in agile, multidisciplinary teams Ability to communicate research findings clearly to technical and non-technical audiences Knowledge of accessibility standards and inclusive research practices TPBN1_UKTJ

UX Designer** (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile As an Interaction Designer, you will play a pivotal role in our mission to improve customer acquisition and optimize onboarding journeys. You will work closely with a Content Designer and a Design Researcher, collaborating daily with Product Owners and Engineers to shape solutions that meet user needs and business goals. Key Responsibilities: Collaborate with cross-functional teams to design and enhance user interactions for our public website and mobile platforms. Focus on improving the onboarding experience for new customers, ensuring a streamlined and engaging process. Optimize existing onboarding journeys, addressing pain points and enhancing user satisfaction. Utilize a design library to create and maintain screens, ensuring consistency and quality across all digital touchpoints. Partner with team members to field questions and collaboratively develop design solutions. Skills & Experience: Proven experience as an Interaction Designer, particularly in the banking or financial services industry. A strong portfolio showcasing your design work, especially in mobile-first environments. Experience working with a design library and maintaining screens that adhere to brand and usability standards. Excellent collaboration and communication skills, with the ability to work effectively in a team-oriented environment. A user-centered approach to design, with a keen understanding of user needs and behaviors. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Do not wait to apply after reading this description a high application volume is expected for this opportunity.London - remote - occasional travel to London office.

Contract: Senior User Researcher Location: Hybrid (UK-based) Contract Type: Contract Day Rate: £500 p/d, Outside IR35 Duration: End of March About the Role Triad Group PLC is looking for an experienced User Researcher to join us on a contract basis, working as part of Triad-led teams acr

As a Senior Design Researcher at TPXimpact, you will help lead and deliver design research within our client teams. On client projects, youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams to produce high-quality wor

SC Cleared User Researcher (Mid-Senior) - Central Government (Contract). You will lead and deliver user research across one or more services, ensuring user needs and insights are at the heart of decision-making. This Inside IR35 role requires an experienced researcher who can independently plan and

This role will play a key part in ensuring user needs are clearly understood and embedded into service and product design. Plan and deliver qualitative and quantitative user research across discovery, alpha, beta, and live phases. Conduct user interviews, usability testing, surveys, and research wor

User Researcher (Mid-level & Senior). You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction. Designing and delivering qualitative and quantitative user research.

London - remote - occasional travel to London office.Experience operating in Agile, Product focused delivery environments is a must.Soft skills are just as important as technical skills for this role - it is critical to have the right attitude and characteristics to be successful in the role.Strong

User Researchers at EO, HEO and SEO level. As a User Researcher, you'll help ensure services are designed around the people who use them. Support and deliver user research using methods such as usability testing, interviews and surveys.

Theyre seeking a motivated and detail-oriented UX/UI User Researcher to support the design and research of their mobile-first products. Youll work closely with product managers, engineers, and senior designers to understand user needs, contribute to design systems, and create intuitive interfaces th

As a Design Researcher, you will work on projects planning, conducting and analysing research using qualitative and mixed methods approaches making sure that all of our work is evidence-based and using research findings to inform decision-making and action. As part of multidisciplinary teams, you w

Ability to mentor other User Researcher(s). Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs. Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environme

The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front End developers and within a mature delivery team. You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. Fr

SC Cleared User Researcher (Salesforce) 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) Key Responsibilities: Conduct generative user research to gather insi

Senior Level User Researcher - Will Suit a User Researcher with extensive Public Sector Experience - Ideally having worked on multiple roles within Central Government. UK User Design & User Research. We are looking for an experienced User Researcher to support our Central Government department.

User Researcher (Contract) - £350p/d Inside IR35 - Remote. We’re looking for an experienced User Researcher to join a fast-paced consulting team. Proven experience delivering user research on digital products or services.

We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’re experienced at working with agile development teams and stakeholders to co-design and deliver products an

Are you ready to make a real difference in the lives of millions? Join us as a Senior User Researcher and help shape the future of public services through innovative digital transformation for the UK Government. Mentor & Collaborate: Support junior researchers, foster a collaborative team culture, a

User Researcher (SC Cleared) - Remote/UK - £560. You will plan, conduct, and analyse user research to ensure services are built around real user needs and meet the. Working closely with designers, product teams, and policy colleagues, you will help shape services that are simple, accessible, and ef

Mentor & Collaborate: Support junior researchers, foster a collaborative team culture, and champion the integration of user insights throughout the design process. Are you ready to make a real difference in the lives of millions? Join us as a Senior User Researcher and help shape the future of publi

I'm looking for a Lead User Researcher to join a growing and ambitious User-Centred Design (UCD) practice. You’ll support the creation of compelling proposals and bids, bringing user research thinking into transformation projects and helping shape strong, user-centred approaches. You’ll recommen

We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of

Planning and delivering end-to-end user research with minimal oversight.

Senior User ResearcherLocation: London - remote - occasional travel to London office Duration: 9 MonthsUMBRELLA ONLY Key Skills. At this role level, you will:ensure that teams take a user-centred, evidence-based approach to service design and deliverydevelop and assure good user research practiceadv

User Researcher - SC ClearedLocation: London (2 days per week onsite) Duration: 6 months Clearance: SC Clearance requiredDaily rate: Circa £500 Were looking for an experience

Do not wait to apply after reading this description a high application volume is expected for this opportunity.London - remote - occasional travel to London office.

Job Description User Researcher - SC Cleared Location: London (2 days per week onsite) Duration: 6 months Clearance: SC Clearance required Daily rate: Circa £500 We're looking for an experienced User Researcher to join a multidisciplinary delivery team working within a secure government environm

SC Cleared User Researcher (Salesforce) – 6 Months Remote – Rare travel to site in London – £585 per day (Inside IR35) – Please note: The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National. Conduct generative user research to gather insights about user needs and

A leading UK bank is seeking an experienced User Researcher to join on a 6-month contract. The role involves leading user research to enhance digital products and services based on user insights. Strong experience in user research, excellent communication, and stakeholder management skills are requi

A leading technology firm in Greater London is seeking a Junior User Researcher to support user research across digital projects.

A digital service provider in the UK is seeking a Senior User Researcher to lead user research for a significant new digital service improving public services. The successful candidate will drive research initiatives and work collaboratively in an agile team environment, ensuring user insights are i