Offres ux writer à Royaume-Uni

Content Designer (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates About the Role As a Content Designer, you will play a pivotal role in enhancing our digital communications. You will merge research and insights with clear, people-focused language to refine conversations that empower our customers. Your work will significantly influence how our customers interact with our products and services. Key Responsibilities: • Create engaging, readable, and accessible content that enhances our customers' digital experiences., • Utilise your knowledge of conversational design to create engaging dialogue flows for AI-driven customer interactions., • Stay updated with industry trends, particularly in banking and AI, to inform content strategies and enhance user engagement., • Develop empathy for our customers by understanding their needs, aspirations, and challenges., • Take ownership as the content expert in an agile environment, ensuring alignment with product teams., • Strategically evolve our conversations and identify opportunities to link them to other customer experiences., • Share your expertise to help shape our overall design approach and contribute to a cohesive narrative., • Maintain consistency in customer interactions across various topics and touchpoints., • Promote effective writing as a tool to support and guide customers. Skills and Experience: • Proven experience as a UX writer, conversation designer, or content designer., • Familiarity with conversational design and experience in creating dialogue flows for AI applications, especially Agentic AI., • Familiarity with working in complex environments, ideally within financial services., • A collaborative mindset, ready to contribute to a busy, multi-disciplinary team., • Flexibility in writing on-brand content in various tones of voice to suit different audiences., • Strong ability to write concise, clear, and consistent copy across multiple channels., • Confidence in influencing and managing stakeholders from product, risk, legal, and branding teams., • Experience using design platforms, such as Figma, to collaborate effectively. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Title: Content Designer(GDS)Working Arrangement: Remote (once a month onsite in Westminster)Pay Rate: £380-£425Start Date: ASAP A leading IT consultancy working in the Government sector is looking for a Content Designer. Skills & Experience Required: Essential • Proven experience as a Content Designer, UX Writer, or similar role within government or public-sector digital services., • Strong working knowledge of GDS standards, GOV.UK design system, and service assessment requirements., • Ability to create clear, concise, accessible content for complex services., • Experience working in agile, multidisciplinary teams., • Understanding of user research methods and how to apply insights to content., • Ability to explain content decisions to stakeholders and defend them with evidence. Desirable • Experience contributing to discovery, alpha, beta, and live phases., • Familiarity with prototyping tools (e.g., Figma, Sketch, or similar)., • Understanding of service design principles., • Experience working with technical teams on APIs, workflows, or back-end processes Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Content Designer – London Expedia Group are looking for an accomplished Content Designer who prioritizes content-first thinking and demonstrates both UX writing precision and effective storytelling. This role will lead the Content Design for key initiatives within Expedia Group's Loyalty portfolio. As a member of the Experience Design team, you will collaborate globally across Product Design, Content Design, and Research to create cohesive, traveler-centered experiences. The Content Designer will demonstrate strong UX writing skills, expertise in content strategy, and a human-centered design approach. You will be required to work onsite 3 days in London and to send in a link to a portfolio with your CV. • Are you passionate about finding the right content solutions to meet users’ needs using research, data, and empathy?, • Do you have extensive experience bringing clarity, consistency, and usability to the overall product experience? Are you dedicated to designing experiences that are helpful and human? If so, then apply!, • Write product copy that adheres to established guidelines and is consistent with our brand strategy to communicate holistic, customer-focused solutions., • Design IA (information architecture) solutions to improve experience systems, overcome technical constraints, and reduce content debt., • Exhibit storytelling, accountability, and persuasive techniques that build trust and relationships with teammates, partners, and stakeholders., • Partner across XD, Product, Marketing, and Legal to drive increased experience quality (including accessibility, inclusion, readability, and translatability)., • Partner across product and research teams to drive content tests that measurably improve the customer experience; and identify, log, prioritize, and resolve content bugs across the portfolio., • Design efficient content solutions that scale for modularity, localization, reuse, and automation., • Have strong facilitation and presentation skills to clearly and confidently communicate the rationale for decision-making to team members and Leadership teams. Essential: • Bachelor's degree in a related technical field, or equivalent professional experience in core areas such as UX writing, content audits and analysis, content mapping and modeling, information architecture, content planning and sourcing, conversational design, and storytelling. This is not a content marketing role., • A portfolio demonstrating your skills as a design thinker and experienced UX writer, with at least 5 years as a Content Designer or UX writer., • Ability to audit, analyze, structure, create, and design content for user-focused product experiences that meet traveler and business needs., • Strong ability to confidently present compelling rationales and narratives behind content decisions to peers, partners, and stakeholders such as Legal, Marketing, Security, Product, and senior leadership., • Demonstrated ability to incorporate feedback and strategic direction into product content and to influence consensus-building across systems and brands., • Demonstrated curiosity to explore and apply emerging AI technologies, including prompt engineering and structured content, to enhance strategy and operational efficiency., • Experience applying human-centered design practices to content challenges across systems and brands., • Actively participate in peer reviews and critique sessions to present work, receive feedback, and provide feedback to others. Click Apply now to be considered for the Content Designer role

UX Writer - Needed for a major fintech client based out of London, UK. Key Responsibilities • Work closely with designers, researchers, product managers, and engineers to support and contribute to new content development for servicing journeys across web and mobile. • Apply UX writing and brand guidelines/standards to drive consistency in content., • Use customer feedback, user research, and other documentation to help identify areas for improvement in content. • Advocate for content and design decisions with supporting evidence., • Assist with proofreading and editing provided content. Qualifications • 3+ years experience., • Deep knowledge of UX writing principles and best practices., • Clearly articulates how copy addresses objectives and solves problems., • A champion for collaboration, early and often., • Experience working closely with product and engineering teams in an agile environment. • Is an ambassador for UX, with experience communicating to business partners how UX writing and design delivers on user and business goals. • Understanding of digital accessibility and inclusive design principles. As well as UX design principles, patterns, and interactions Pivots quickly and supports several projects simultaneously. • Exudes positivity, requires minimal supervision, and has a strong work ethic., • Able to work in-office from London at least 3 days/week.

Role: Medical Copywriter Team: Medical Copywriting Location: Hybrid/Remote (Flexible) – London, UK Job type: Full Time About Our Client Our client partners with science-led health brands to launch and grow products for sustained impact. They create digital-first experiences designed to meet the real needs of patients, consumers, and healthcare professionals. The team is multidisciplinary and highly collaborative, spanning data, strategy, science, creative, UX, media, and client service. They deliver impactful brand experiences, from campaigns to digital products, using innovative technologies to build deeper connections and transform traditional healthcare marketing. Working globally across offices in the UK, EMEA, and worldwide, they bring applied innovation to a range of therapeutic areas and client projects. The Role As a Medical Copywriter, you’ll translate complex scientific language into clear, engaging, and compliant copy. You’ll work with global accounts, including oncology and other therapeutic areas, turning scientific data into compelling stories that resonate with audiences while meeting medical, legal, and regulatory standards. You’ll contribute to campaigns across print, digital, social, and emerging technologies, helping the team explore new formats while maintaining scientific rigor. Your work will have a real-world impact, influencing how healthcare professionals and patients engage with important medical information. Key Responsibilities • Interpret scientific data and translate it into compelling messaging aligned with campaign strategy, • Advise colleagues and clients on medical content and scientific accuracy, • Maintain medical oversight across accounts and ensure regulatory compliance, • Contribute to creative briefs and strategic/tactical plans with a scientific perspective, • Manage multiple projects, meeting deadlines and ensuring quality output, • Collaborate across teams, including account, creative, and client services, • Communicate effectively with clients, colleagues, and stakeholders Requirements • Strong medical or scientific background, • Proven experience as a medical writer or copywriter, • Understanding of the ABPI Code of Practice, • Exceptional verbal and written communication skills, • Interest in digital communications and multi-channel content, • Ambitious and motivated to expand your experience in medical communications, • Ideally, some exposure to conceptual or creative work Our Clients Values • Togetherness: Collaboration, diversity, and unity, • Energy: Spirited, positive, and solution-focused approach, • Opportunity: Supporting growth, development, and impact for everyone For people managers, additional competencies include trust, accountability, business insight, coaching, and a growth mindset. Why Join Our Client Our client believes that keeping the world healthy is a shared responsibility. Their work creates sharper, more memorable, and valuable healthcare brands to drive better outcomes.

Content Designer – London Expedia Group are looking for an accomplished Content Designer who prioritizes content-first thinking and demonstrates both UX writing precision and effective storytelling. This role will lead the Content Design for key initiatives within Expedia Group's Loyalty portfolio. As a member of the Experience Design team, you will collaborate globally across Product Design, Content Design, and Research to create cohesive, traveler-centered experiences. The Content Designer will demonstrate strong UX writing skills, expertise in content strategy, and a human-centered design approach. You will be required to work onsite 3 days in London and to send in a link to a portfolio with your CV. • Are you passionate about finding the right content solutions to meet users’ needs using research, data, and empathy?, • Do you have extensive experience bringing clarity, consistency, and usability to the overall product experience? Are you dedicated to designing experiences that are helpful and human? If so, then apply!, • Write product copy that adheres to established guidelines and is consistent with our brand strategy to communicate holistic, customer-focused solutions., • Design IA (information architecture) solutions to improve experience systems, overcome technical constraints, and reduce content debt., • Exhibit storytelling, accountability, and persuasive techniques that build trust and relationships with teammates, partners, and stakeholders., • Partner across XD, Product, Marketing, and Legal to drive increased experience quality (including accessibility, inclusion, readability, and translatability)., • Partner across product and research teams to drive content tests that measurably improve the customer experience; and identify, log, prioritize, and resolve content bugs across the portfolio., • Design efficient content solutions that scale for modularity, localization, reuse, and automation., • Have strong facilitation and presentation skills to clearly and confidently communicate the rationale for decision-making to team members and Leadership teams. Essential: • Bachelor's degree in a related technical field, or equivalent professional experience in core areas such as UX writing, content audits and analysis, content mapping and modeling, information architecture, content planning and sourcing, conversational design, and storytelling. This is not a content marketing role., • A portfolio demonstrating your skills as a design thinker and experienced UX writer, with at least 5 years as a Content Designer or UX writer., • Ability to audit, analyze, structure, create, and design content for user-focused product experiences that meet traveler and business needs., • Strong ability to confidently present compelling rationales and narratives behind content decisions to peers, partners, and stakeholders such as Legal, Marketing, Security, Product, and senior leadership., • Demonstrated ability to incorporate feedback and strategic direction into product content and to influence consensus-building across systems and brands., • Demonstrated curiosity to explore and apply emerging AI technologies, including prompt engineering and structured content, to enhance strategy and operational efficiency., • Experience applying human-centered design practices to content challenges across systems and brands., • Actively participate in peer reviews and critique sessions to present work, receive feedback, and provide feedback to others. Click Apply now to be considered for the Content Designer role

A leading IT consultancy working in the Government sector is looking for a Content Designer. Proven experience as a Content Designer, UX Writer, or similar role within government or public-sector digital services. Job Title: Content Designer(GDS).