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Role: Junior AV Engineer Contract Type: Full-time, Permanent Location: Bridgwater, South West Salary: £30,000 - £35,000 (dependent on experience), plus company benefits Interview Process: 2 stage (Virtual and Face-to-face) Hours: Monday - Friday; 40 hours working shifts covering 7am-4pm and 9am-6pm Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences. New opportunity has arisen on an exciting client site in Bridgwater, working as a Junior Audio Visual Engineer, to play an active role within this team, assisting senior engineers on complex tasks while taking ownership of simpler operational duties. You'll be expected to perform daily checks, respond to reactive calls, and provide first-line AV support to end users. While training and mentoring will be provided, this position requires a confident and proactive approach, with the ability to work independently when needed. Key responsibilities: Support & Maintenance • Respond to reactive support calls and perform planned preventative maintenance visits, • Conduct daily room checks, prioritising critical spaces and ensuring system functionality, • Log and update service documentation for all tasks performed, • Identify and communicate faults clearly to the helpdesk and escalate where required, • Resolve straightforward issues independently while seeking guidance for complex faults, • Develop understanding of both digital and analogue audio/video signals (HDMI, DisplayPort, DVI, etc.), • Build working knowledge of AV networking concepts such as Dante and multicastEvent Support As well as the responsibilities above, the successful candidate will also be expected to learn how to provide event support to our clients on a regular basis. Responsibilities will include: • Set up and test AV systems for meetings and live events, • Check microphones, displays, and audio levels prior to use, • Support and, where appropriate, operate smaller internal events independently, • Assist senior engineers in delivering large-scale or high-profile events, • Liaise professionally with clients to confirm requirements and provide reassurance on-site, • Contribute to post-event reports and continuous improvement feedbackVideo/Audio Conferencing, • Set up and support day-to-day video and audio conferencing sessions, • Carry out checks and certification of relocated or newly installed systems under guidance, • Perform first-line diagnosis of conferencing issues and escalate when needed, • Support rollout and testing of conferencing software and firmware updatesSkills & experience: We are seeking a technically minded individual with a developing understanding of Audio-Visual and Unified Communications systems. You should have some prior exposure to AV, IT, or related technical environments and the confidence to troubleshoot straightforward faults under your own initiative. The ideal candidate will: • Be enthusiastic about building a career in AV and eager to expand their technical knowledge, • Communicate clearly and present themselves professionally in a customer-facing environment, • Demonstrate reliability, adaptability, and attention to detail, • Possess a basic understanding of computer networks, signal types, and AV system functionality.This role involves travel to various sites within Bridgwater, with occasional trips to Bristol when needed. Flexibility around shift patterns and reactive service schedules will also be required. The company operates a shuttle bus service into their main offices, which may result in additional commute time; therefore, living within one hour of the area is preferred. If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling. If you do require details of the vacancy or the application process in an alternative format, please either email outlining your requirements; or you can view the vacancy via the Kinly page on Vercida which allows you to customise the content so that you can review in a way that works best for you. About Kinly Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time. Why Kinly? We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals. We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey. We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs. We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects. Equal Opportunities: Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.