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Closing date: 24-11-2025 Customer Team Member Location: 5 North Street , Burwell, CB25 0BA Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, Permanent contract, Part time Working pattern: 2pm- 10.30pm including weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do • Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience, • Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members, • Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be, • Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together, • Support your local community – get involved in all kinds of activities and events! This job would suit people who have, • A genuine care for the needs of customers and members, • Great people skills, with the ability to build positive relationships with customers and colleagues, • A positive approach to change and problem solving, • The flexibility to work a range of different shiftsWhy Co-op?, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Stream– a money management app giving you access to a percentage of your pay as you earn it, • 31 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Full, paid training and dedicated support for your personal development and career progression, • Rotas shared three weeks in advance and accessible on your phone

About Sureserve Energy Services Meters: Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions. As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long-term success with our customers. If you're looking for a stable and rewarding career with excellent opportunities for growth, we'd love to hear from you! Purpose of the role: To exchange gas and electricity meters in customers homes. Provide a first class after-care service which includes a full demonstration to the customer on using their new meter. Repairing and maintaining meters after initial install. Banding A - Dual Fuel Engineer - £39,140 per annum Banding B - 3 Phase / Medium Pressure / EV Engineer - £40,755 per annum OTE for DF only engineer £48-53K uncapped Performance bonus Weekly meter fit bonus scheme £60 per month lunch expenses What We Offer: We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary Contributory Pension scheme Life assurance 29 days annual leave inclusive of bank holidays Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carers leave, neonatal leave, IVF, and assisted conception leave Sureserve Benefits Hub, accessing over 1000s retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Qualifications and Key skills required: MET1 CMA1/CCN1 Single phase electric MOCOPA (1a and 1c) REGT1 and polyphase electric (desirable not essential) Full UK Driving licence Minimum of 6 months experience in fitting dual fuel smart meters 3 phase or single-off multi is advantageous Resonable Adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact . Pre-employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks. Location - TN area *Terms and conditions apply Full job description available upon request - TPBN1_UKTJ