Liverpool
A global law firm is looking for a Digital Learning Specialist to join them in Liverpool to drive digital skills, IT & systems training, AI adoption and modern learning across the business. You’ll lead engaging digital, IT & systems training and AI learning initiatives, optimise the LMS, and champion a culture of continuous improvement, working closely with legal and business services teams to deliver practical, future-focused training. What you’ll do • Deliver IT Training, AI induction and upskilling programmes, supporting seamless onboarding and AI literacy., • Design, manage and continuously improve engaging LMS content., • Lead AI learning enablement, embedding tools and approaches aligned to practice and business needs., • Measure learning impact, using data and feedback to refine and enhance programmes., • Collaborate closely with colleagues, providing clear, solution-focused support., • Track digital learning and AI trends, contributing ideas that position the firm as a leader in digital learning. What you’ll bring • Proven experience as an IT Trainer or Digital Learning Specialist., • Strong knowledge of Microsoft 365 and Windows applications., • Hands-on experience designing and delivering technical training (in-person, virtual and hybrid)., • Solid understanding of AI in workplace learning (e.g. generative AI, prompt engineering, responsible use)., • Experience with LMS platforms and digital content management., • Confident communicator, able to simplify complex technology for varied audiences., • Strong organisational skills with a continuous-improvement mindset. Nice to have • Experience with eLearning tools (e.g. Articulate, Captivate) and video creation., • Exposure to legal sector systems (e.g. iManage)., • Learning, digital or AI qualifications (e.g. CIPD, TAP, MCT).