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About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced barista to join our team at ARRO Coffee. As a key member of our team, you will be responsible for delivering exceptional customer service and crafting delicious coffee beverages for our beloved customers. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Lead motivate and inspire the team, ensuring each shift runs smoothly. - Take orders for food and drinks, handle cash transactions and operate POS systems to process payments accurately. - Prepare and serve a variety of coffee and espresso-based drinks according to ARRO's recipes and standards. - Serve food items such as pastries, sandwiches and salads. - Provide friendly and attentive customer service, greeting customers warmly, taking orders accurately, and addressing any questions or concerns. - Maintain cleanliness and organization in the cafe, including cleaning equipment, cups, cutlery, trays, sanitizing work surfaces, and restocking supplies as needed. - Uphold food safety and hygiene standards in the handling and preparation of food items. - Collaborate with team members to ensure smooth operations and a positive work environment. Requirements: - Previous experience as a barista or in a similar customer service role preferred. - Previous experience as a Shift Manager or similar management role preferred. - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive hourly wage - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment
Tape London is recruiting for a daytime Office Administrator, this is a great opportunity for you to grow and develop in an evolving company. Main responsibilities will include but are not limited to: - Provide support to Directors and Senior Management - Planning and coordinating administrative procedures and systems - Diary management - Dealing with reservations during the day - General Office Management: answering phones, emails, drafting/editing documents - Meeting & greeting visitors; screening telephone calls and directing them to the right person - Providing end-to-end customer service from client onboarding to ongoing support including assisting with setting up client meeting/events, on & offboarding clients from systems, dealing with general client queries - Team coordination and management Key Skills Required: - Knowledge of Monday.com is desired but not compulsory for the right candidate - Ability to maintain high attention to detail while working in a multifaceted, fast-paced and growth-focused environment - Excellent written & verbal communication skills - Strong IT/Tech skills required - Strong administrative skills - Ability to multi-task under pressure with the ability to prioritise - Willingness to work hard, an aptitude to learn, tenacity, team player and a growth mindset This is a full time, office-based role with some flexibility to work from home occasionally
We are currently seeking a dynamic and experienced Hostess and Receptionist to join our corporate office located in central London. This position is based on a zero-hour contract, offering flexibility in scheduling. As a Hostess and Receptionist, you will play a vital role in creating a positive and welcoming atmosphere for our clients and visitors. Your responsibilities will include greeting guests, managing phone calls, and providing general administrative support. The ideal candidate for this role will have a minimum of 1 year of experience in a similar position, with a strong customer service background. We are looking for someone who is flexible and able to work Monday to Sunday, including night shifts as required. This is an excellent opportunity for an individual who thrives in a fast-paced environment and enjoys interacting with people. The pay rate for this position is £12-£13 per hour, depending on experience.
About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced barista to join our team at ARRO Coffee. As a key member of our team, you will be responsible for delivering exceptional customer service and crafting delicious coffee beverages for our beloved customers. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Take orders for food and drinks, handle cash transactions and operate POS systems to process payments accurately. - Prepare and serve a variety of coffee and espresso-based drinks according to ARRO's recipes and standards. - Serve food items such as pastries, sandwiches and salads. - Provide friendly and attentive customer service, greeting customers warmly, taking orders accurately, and addressing any questions or concerns. - Maintain cleanliness and organization in the cafe, including cleaning equipment, cups, cutlery, trays, sanitizing work surfaces, and restocking supplies as needed. - Uphold food safety and hygiene standards in the handling and preparation of food items. - Collaborate with team members to ensure smooth operations and a positive work environment. Requirements: - Previous experience as a barista or in a similar customer service role preferred. - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive hourly wage - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & German. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & French. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
As detailed by Team Leaders/Management to undertake tasks across one or more of the activity streams listed below: Transportation or escorting of patients on bed/trolley/chair etc. and all other general potering duties within the site. Dealing politely, efficiently and professionally with patients, other staff and visitors at all times. Delivery/relocation of products/materials, furniture, equipment, post and supplies within the site. Bagging, segregation and transportation and disposal on-site of rubbish and waste materials of all descriptions. Salting and gritting of Car Park as required. Ad-hoc mechanical cleaning and other cleaning as required.
As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming experience for our guests and visitors. Joining a small but friendly team, you will work with a flexible approach and have a friendly, outgoing personality to suit this role. A proven record of working in this environment with experience and management skills that provide operational efficiency in maintaining detailed records and co-ordinating staff. Checking guests in and out, dealing with complaints , reservations face to face and online. Experience in a booking management system such as Cloudbeds is preferred and a knowledge of all aspects of Health & Safety. A flexible attitude is desired as some shifts will include weekends. Job Summary · Job Type: Full-time · Pay: £25,000.00 · Company pension · Expected hours: 40 per week · Schedule: 8-hour shift but flexible and including weekends · Education: Grade A – C GCSE in English and Maths or proven record of ability · Language: English (required) · Licence/Certification: Driving Licence (preferred) · Work Location: Waterview Apartments, Michaelson Road, Barrow in Furness Skills · Professional phone etiquette with excellent verbal and written communication skills · Ability to work independently with minimal supervision · Proficiency in Microsoft Office (Word, Excel, PowerPoint) · Strong administration, clerical and computer skills with the ability to quickly learn new software programs. · Exceptional organizational skills with the ability to prioritise tasks effectively · Ability to delegate tasks effectively, considering team members’ strengths and workload distribution. · Setting up a schedule for monitoring linen used · Creating rotas for front of house reception and cleaning staff · Keeping a record of all maintenance requirement and liaising with local trades when necessary · Working closely with the owners with regular updates on all aspects of the apartments
We are seeking a versatile and proactive individual to join our team as a Recovery and Roadside Support Specialist with Security Monitoring Responsibilities. In this role, you will be responsible for providing assistance to vehicles in distress, offering towing, roadside repairs, fuel delivery, and other forms of support to stranded drivers. Additionally, you will play a vital role in ensuring the security of our premises by monitoring access and permitting staff to enter and exit as needed. Position Overview for the Breakdown Call Handler & Security Monitoring: As a Breakdown Call Handler, you will play a crucial role in our organisation by delivering exceptional customer service to drivers facing unexpected vehicle breakdowns. You will be responsible for receiving and handling incoming calls from distressed motorists, assessing their situations, and coordinating the dispatch of our service teams to their locations. Your empathetic and efficient response will be vital in ensuring that our customers receive prompt and professional assistance when they need it most. You will be responsible for monitoring and ensuring the security of our facilities through the operation of security systems and surveillance equipment. Your primary duty will involve actively monitoring security cameras and access control systems to detect and deter unauthorised access, theft, vandalism, or other security breaches. Additionally, you will be tasked with responding to security alarms, conducting security checks, and liaising with law enforcement or emergency services when necessary. Key Responsibilities for the Breakdown Call Handler & Security Monitoring: · Receive incoming calls from drivers experiencing breakdowns. · Gather essential information from callers, including location, vehicle details, and the nature of the issue. · Provide reassurance and excellent customer service to ease the driver's concerns. · Assess the urgency of each breakdown situation and prioritize accordingly. · Coordinate with our service teams for efficient dispatch to the customer's location. · Maintain accurate records of calls, actions taken, and service provider details. · Keep customers informed of estimated arrival times and any updates. · Monitor security cameras and access control systems to oversee the entry and exit of staff, visitors, and vehicles. · Proactively identify and respond to security threats or breaches, including unauthorized access attempts, suspicious activities, or security system malfunctions. Qualifications: · Excellent communication skills and a strong customer service orientation. · Ability to remain calm and composed in high-pressure situations. · Empathetic and understanding, with the ability to provide reassurance to distressed callers. · Quick thinking and problem-solving skills. · Basic computer skills for data entry and record-keeping. · Availability to work in shifts, including evenings, weekends, and holidays. · Previous experience in a call centre or customer service role is a plus. · DBS is preferred. Will do one on boarding. What We Offer: · Competitive compensation and benefits package. · Comprehensive training to equip you with the necessary skills and knowledge. · A supportive and collaborative team environment. · Opportunities for growth and career advancement. · The satisfaction of making a difference in the lives of those in need. If you are a compassionate and quick-thinking individual with a passion for helping others, we want to hear from you. Join our team as a Breakdown Call Handler and be the lifeline for drivers in their time of need. If you are Breakdown Call Handler & Security Monitoring and would like to apply for this exciting role with one of the region’s leading employers, make an application via this advert
About Pedibus Pedibus is London's original Party Bike. Since 2008, we have run tours around London for private parties and celebrations, on our fleet of party bikes. The Role We are looking to hire a highly motivated and dependable individual to join our business as an Events Host & Driver. The successful candidate will be responsible for providing fantastic customer service and ensuring the safe, efficient and enjoyable operation of our bikes. They will have an interest in people, outdoor activities, hospitality, and will be keen to learn and develop within the role. We are looking to hire 2 people to join our team of Event Hosts & Drivers for the Summer 2024 season. The role is based at London Bridge, and is pre-dominantly a Saturday job. Key Responsibilities Delivering excellent customer service to all Pedibus visitors. Delivering safety instructions pre-tour, and monitoring the customers throughout their journey. Driving our bikes around London, on pre-defined routes, with safety in mind at all times. Interacting with our customers throughout, taking photos, and joining in with their fun. Being a good brand ambassador, in view of the general public. Reporting on the day's tours in a de-brief at the end of each day. Occasional ad-hoc duties, as deemed necessary by management.
Junior Office Administrator (Woking, UK) Position Type: Part-time/Full-time Company Overview: We are an Infotech Services & Consulting company specialized in the technical & operational ecosystem of high-growth companies. We are currently seeking a motivated individual to join us as an Office Administrator. Position Summary: As an Fresh Office Administration, you will play a crucial role in supporting the smooth functioning of our office operations. This position offers an excellent opportunity for a recent university graduate native to the UK, preferably female, to gain valuable experience in a professional setting. Whether you are seeking part-time or full-time engagement, we welcome your application. Key Responsibilities: 1. Assist in general office tasks such as filing, scanning, photocopying, and organizing documents. 2. Greet visitors and answer incoming calls, directing them to the appropriate person or department. 3. Manage office supplies inventory and place orders as needed to ensure adequate stock levels. 4. Assist with scheduling appointments, meetings, and travel arrangements for staff members. 5. Help maintain cleanliness and tidiness in common areas, including the reception area and meeting rooms. 6. Provide administrative support to various departments as required, including data entry and document preparation. 7. Collaborate with team members to contribute to the overall efficiency and effectiveness of office operations. 8. Undertake special projects and tasks as assigned by supervisors or managers. Qualifications: A recent university graduate native to the UK, Excellent communication skills, both verbal and written. Strong organizational and time management abilities. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Ability to work effectively both independently and as part of a team. Detail-oriented with a proactive attitude towards learning and taking on new responsibilities. Previous experience in an office environment or administrative role is advantageous but not mandatory. If you are a motivated and enthusiastic individual looking to kick-start your career in administration, send your CV and a brief cover letter outlining your interest in the position and relevant qualifications. We look forward to reviewing your application and potentially welcoming you to our team!
Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. Want to be part of the team? Right now we are looking to find our next Night Manager to join our Kings Wardrobe Team in St Paul. About Native London King’s Wardrobe At Native London King's Wardrobe, history meets modern luxury in 92 spacious serviced apartments nestled within the Grade II-listed The Kings Wardrobe in St. Paul’s. Our property is located a 5-minute walk away from St. Paul’s and Mansion House Underground stations, granting easy access to a variety of tube lines. Be part of the jewel in our crown, as our on-site reception and housekeeping teams work in harmony to ensure guests experience the epitome of convenience and service in a setting that pays homage to pioneering British designers. If you're ready to be part of crafting unforgettable moments in the heart of historic London, apply now! What the job entails? You’ll be responsible for the property overnight and making sure we meet our guests and visitors expectations and ensuring their safety. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Read, understand, and comply with product labels, safety, policy, and procedure manuals. ·Demonstrated ability to solve problems in a variety of practical solutions and follow standardized procedures. ·Proficiency in customer service and interpersonal communication skills to effectively interact with guests, clients, team members, and other business contacts. ·Excellent written and spoken English. ·IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system) Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us; 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. Friends & Family discount on Native stays. 6 days Company Sick Pay / year Cycle to work scheme. Number of Holidays increasing with years of service (1day per year). Meals on duty Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Title: Part-Time Personal Assistant Job Description: We are seeking a motivated and experienced individual to join our team as a Part-Time Personal Assistant. This role involves providing support in the daily operations of both a nursery and a coffee shop. The ideal candidate will have a diverse skill set, including organizational abilities, multitasking capabilities, and excellent communication skills. Responsibilities: 1. Administrative Support: - Assist in organizing schedules, appointments, and meetings for the management team. - Handle incoming calls, emails, and inquiries promptly and professionally. - Maintain accurate records and files, including financial documents and employee records. 2. Operational Assistance: - Aid in the coordination of daily activities, ensuring smooth operations in both the nursery and coffee shop. - Help with inventory management, including ordering supplies and tracking stock levels. - Assist in maintaining cleanliness and organization in both the nursery and coffee shop environments. 3. Customer Service: - Provide friendly and attentive customer service to clients and visitors. - Handle customer queries, feedback, and complaints in a professional manner. - Assist in ensuring a welcoming and comfortable atmosphere for customers in both establishments. 4. Special Projects: - Support special projects and events as needed, such as promotions, fundraisers, or community outreach activities. - Collaborate with team members to brainstorm ideas and execute initiatives effectively. Requirements: - Previous experience in a similar role, preferably in a nursery or food service environment. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal abilities. - Ability to multitask and prioritize tasks effectively. - Proficiency in basic computer applications (e.g., Microsoft Office Suite). - Flexible schedule, available to work 15-20 hours per week, including weekends if needed. This position offers an exciting opportunity to contribute to the success of both a nursery and a coffee shop while gaining valuable experience in a dynamic work environment. If you have the skills and enthusiasm to excel in this role, we encourage you to apply.
We are looking for a full time receptionist to join our front of house team. We operate across several buildings in the Aldgate and Liverpool Street area and your role will be allocated at either of these. Your duties will include welcoming guests, answering calls, completing administrative work and above all else ensuring a positive visitor and tenant experience. We are looking for staff to work Monday to Friday, however weekend overtime may also be available. Staff are required to have an SIA Licence, however if you don’t currently have one we can provide the training on completion of your probation period. This is a monthly paid role.
We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done
🌟Seeking vigilant Security officers to safeguard our organization. If you're dedicated, detail-oriented, and committed to maintaining order, join our dynamic team now.🌟 📍Location: Perth 💰 Pay Rate: £12 ⏰Shift Pattern: 4 On 4 Off ( Days & Nights) 🪪SIA & Drivers License is essential Job Opportunity Display attention to detail and vigilance, enhancing the site's overall security. Greeting visitors and contractors Processing and Issuing ID cards. Monitoring CCTV Patrolling and securing the premises Accurate recording of events and incidents Company Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org Essential Skills Proficient in both written and spoken English Excellent customer service skills Minimum 3 years security experience IT literate 5-year checkable history & the Right to work in the UK
Dreaming of a career where you can blend your passion for the arts with community engagement? Look no further! SCRUM Theatre is seeking a highly organised and proactive Venue Manager to oversee the maintenance, operations, and safety of our new premises in Hammersmith and build relationships with communities who are underrepresented in the arts. The Venue Manager will play a pivotal role in fostering connections with local community groups in Hammersmith, as well as artists across London. They will also ensure the smooth functioning of all facilities and operations in the building, oversee all security and safety protocols, and manage relationships with stakeholders associated with the building. You’ll also be a key member of SCRUM’s democratic collective of theatremakers, as we build an exciting new theatre company and charity focused on making better theatre in better ways for the future. Individuals who may not yet have experience in the theatre industry are welcome to apply. We have secured a two-year ‘meanwhile’ lease on a premises comprising 4 large rehearsal rooms, two performance spaces, and a shared co-working space. This position is initially contracted for 3 months, with the aim of transitioning into a long-term role within the charity. The Venue Manager will work 3-5 days a week for the first month to help turn an empty space into a vibrant arts hub. Following that, you will work 2-3 days per week to oversee running and maintenance of the building after we open to the public, as well as acting as point person for our booking system, managed in collaboration with Theatre Deli. The total salary over 3 months will range between £4200 and £6600, as well as monthly bonuses of £112.50. (For more info, see "About SCRUM's pay structure" below.) About SCRUM Theatre SCRUM Theatre is a year-old CIO committed to pioneering better standards for making theatre at a time of crisis in the industry, as well as providing free-to-access arts training for under-served communities. We’re a group of 9 interdisciplinary artists, trained at leading theatre schools all over the world, including the Yale School of Drama, École Jacques Lecoq, and Bristol Old Vic Theatre School, with experience in theatre, film and television. We’re championed by an expert team of the country’s leading theatre-makers, including Adrian Lester, Nicholas Hytner, Lyndsey Turner, Declan Donnellan, and Nick Ormerod. Projects in the upcoming year include: - Transforming an empty building in London into a pop-up theatre training hub for developing artists, with a 50-session programme across the year - Touring "Twelfth Night" to community venues in postcodes identified by DCMS and ACE as under-funded for the arts - Delivering our workshops for young artists in each of the communities we visit - Delivering live and digital resources to schools in these target postcodes About SCRUM's pay structure All SCRUM staff are paid the same day rate of £150p/d. Certain roles involve taking responsibility for the charity's KPIs, therefore to reflect the higher level of labour involved, those roles receive a fixed ‘Accountability Bonus’ at the end of each month. These bonuses are taken from a pool allocated by the Board, agreed together by the collective, and reviewed by the collective on a quarterly basis. Job Requirements We are looking for individuals who have one or more of the following qualifications: - Proven experience in facilities management or a related field, with a strong understanding of building systems and maintenance best practices. - Bachelor's degree in Facilities Management, Business Administration, or related field. In addition, our Venue Manager should ideally have: - Experience in managing accessible spaces, or a willingness to learn and adapt to support individuals with accessibility needs. - Experience working with community groups or arts outreach programmes, or a genuine interest in engaging with under-served and under-represented communities. - An appreciation for the mission and charitable objectives of SCRUM. - A keenness for collaboration and a desire to work within a collective. - Good organisational and time management skills, with an eagerness to develop these further and the ability to manage multiple tasks simultaneously. - Good communication and interpersonal skills, with a readiness to engage effectively with various stakeholders, including staff, tenants, vendors, etc. - An awareness of relevant building regulations and a willingness to learn about compliance standards, including health and safety regulations. - An up-to-date DBS Certificate. The following would be desirable: - Familiarity with the UK theatre industry - Familiarity with Google Workspace - Resident in the Borough of Hammersmith and Fulham - An ability to communicate specialist information in an accessible way to individuals with less expertise Job Responsibilities In the 3-month period of the contract, you will: - Develop and manage relationships with artists and groups from the local community and the Greater London area, with a particular focus on demographics who are under-represented in the theatre. - Oversee the day-to-day operations and maintenance of the building, including plumbing, electrical, and security systems. - Develop and implement maintenance schedules to ensure the cleanliness, safety, and functionality of the building and its facilities. - Coordinate with external hirers and contractors for repairs, renovations, and maintenance projects. - Liaise with landlords to address building-related issues and ensure compliance with lease agreements. - Conduct regular inspections to identify and address any maintenance or safety concerns. - Manage building security protocols, including access control systems, surveillance cameras, and alarm systems. - Maintain accurate records of maintenance activities, inspections, and repairs. - Develop and manage the building's operating budget, including forecasting expenses and identifying cost-saving opportunities. - Collaborate with others in SCRUM to ensure that the building meets the needs of staff, tenants, and visitors. - Respond to emergencies and address any issues that may arise outside of regular business hours. - Stay informed about relevant regulations and compliance standards related to building operations and safety. - Arranging front desk staffing and appropriate training for your team. Following the end of the 3-month contract, the Company Artists and Board of Trustees will review the success of the Venue Manager’s projects, and the Venue Manager will give feedback to the Company and Board about their experience in the role, constructive criticisms of the organisation, and plans for how to shape the role in future. Should the Venue Manager, Board, and Company Artists all agree, an extended contract will be offered and the position will transition into a long-term role. How to apply We are interested in applicants from a wide variety of life experiences and skills to join our team. We especially encourage applications from candidates who identify as Global Majority, disabled, and/or LGBTQIA+. To apply, please provide a CV along with a page-length cover letter which details your fit for SCRUM’s values. We also welcome video or audio applications of no more than 5 minutes in length, or any alternative formats that would be more accessible to you. Please note the closing date for applications is Monday 29th April 2024.
We are a private health club in North London looking to hire a cleaning attendant to maintain the high standards of cleanliness in our club. The successful candidate will be responsible for maintaining the cleanliness and hygiene standards at our facility. This role is crucial to creating a welcoming environment for our members and employees. Key Responsibilities: - Perform general cleaning tasks, including but not limited to sweeping, mopping, dusting, vacuuming, and sanitizing surfaces. - Clean and restock restrooms, ensuring they meet hygiene standards. - Dispose of rubbish and recycling materials in a proper and environmentally friendly manner. - Clean windows and mirrors to maintain a polished appearance. - Monitor and replenish cleaning supplies as needed. - Report any maintenance issues or repairs needed to the appropriate personnel. - Follow safety guidelines and use cleaning equipment responsibly. - Collaborate with other team members to ensure a seamless transition between shifts. - Maintain a professional, courteous demeanour and good attitude while interacting with colleagues and visitors Qualifications: Previous experience in cleaning or janitorial services preferred. Ability to work independently and efficiently during Monday to Friday evening hours and on Saturdays. Strong attention to detail and commitment to maintaining high cleanliness standards. Excellent time management skills to complete tasks within the designated shift. Good communication skills to report any issues or concerns promptly. Working Conditions: The position involves standing, walking, and performing repetitive motions. Exposure to cleaning chemicals is possible; appropriate safety measures will be provided. Must be available to work weekday evenings. We offer competitive rates of pay, free use of the facilities and discounted meals. If you would like to apply for this role, please send your cv and a covering letter. Work Remotely No Job Types: Full-time, Permanent Salary: £10.50- £11.44 per hour Benefits: Employee discount Gym membership Schedule: 8 hour shift Experience: housekeeping: 1 year (preferred)
Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.
We are looking for our next Duty Manager to lead a team in our Oxford Street site. Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our new duty manager, you will be delivering exceptional customer service to all visitors, using your previous experience as a assistant manager/duty manager to be the leader on the floor, drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
We are looking for early-career and experienced professional Barbers to join our team here at Etch with potential to take on Shop Manager roles and boost the diversity of your skills in selling, management and leadership. Our first site will be the first of many taking a fresh and sustainable approach to barbering. We are upcycling 20ft shipping containers to functional barbershops and placing these in high-footfall locations. The first site being in Gallions Reach Shopping Park, East London (E6 7ER). If you're looking to grow your barbering career and be part of a mission-driven brand, please apply below and get in touch with us to have a chat about the opportunities. WHAT YOU’LL BE DOING BARBERING Providing a top-flight barbering service and consultation. CUSTOMER SERVICE Offering a personalised and memorable experience to our valued clients along with suggestions from our product range. HOUSEKEEPING Store cleanliness, hygiene, organisation and general maintenance. OPERATIONS Overall retail management to meet our strict brand standards. WHAT YOU’LL HAVE HARD SKILLS Classic barbering and mens cutting techniques with clipper work and scissor over comb together with knowledge of layering, graduation and lines. Ability to produce shapes, styles and finishing ability. Experience of wet-shaving and beard grooming/shaping. SOFT SKILLS Confident communication and interpersonal skills. Ability to work well within a team and independently. Industry know-how and a passion for continuous learning. Time management, discipline and leadership capabilities. Previous retail experience is a plus, but not mandatory. WHAT’S IN IT FOR YOU? (GET IN TOUCH TO DISCUSS A COMMISSION / REVENUE SHARE PACKAGE) RETAIL PARK LOCATION (Rare for Barbershops) We will be based in a busy retail park at a high footfall location in London, i.e. 150,000 visitors per week. MISSION Be part of an inclusive brand that aims to deliver profit, purpose and evolve the industry. We are a venture-backed business. PRODUCT Earn commission on the sale of our product range. TIPS You get to keep 100% of tips from customer generosity. PARKING We provide allocated free parking spaces to our barbers. EXPERIENCE: Barbering: 2-3 years (required) Please note that this job description is not exhaustive and additional duties may be assigned as needed. Job Type: Full-time
Greet and welcome visitors professionally and courteously. Answer and direct phone calls promptly and professionally. Manage incoming and outgoing mail, emails, and posts. Schedule appointments and meetings, and manage calendars as needed. Assist in the preparation of documents, reports, and presentations. Handle inquiries and provide information to clients, customers, and staff. Maintain office supplies inventory and place orders when necessary. Handle sensitive and confidential information with discretion. Responsible for preparing invoices and handling client files.
Supervise and manage day-to-day office operations, including facilities management, maintenance, and supplies procurement. Ensure a clean, safe, and well-organized work environment for employees and visitors. Provide administrative assistance to executives and department heads, including calendar management, travel arrangements, and correspondence. Coordinate meetings, conferences, and special events, handling logistics and preparations as required. Serve as a central point of contact for interdepartmental communication and coordination, fostering collaboration and information sharing. Streamline workflows and processes to improve operational efficiency and effectiveness. Manage human and material resources effectively, including budgeting, forecasting, and resource allocation. Oversee vendor relationships and contracts, negotiating favorable terms and ensuring compliance with service agreements.
We are seeking a dedicated Cleaner to join our team FOR IMMEDIATE START. As a Cleaner, you will be responsible for maintaining cleanliness and hygiene standards in various settings, Restaurant and bedrooms (only 2). This is a vital role in ensuring a safe and pleasant environment for both employees and visitors. Duties: - Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming - Clean and sanitize restrooms, including toilets, sinks, and mirrors - Empty trash cans and replace liners - Clean windows, glass surfaces, and mirrors - Maintain cleanliness in common areas such as hallways, lobbies - Cleaning Bedrooms and Making beds - Follow established cleaning procedures and protocols - Adhere to health and safety regulations - Report any maintenance or repair needs to the supervisor - Requirements: - Previous experience in cleaning or janitorial services is preferred - Ability to work independently with minimal supervision - Attention to detail and thoroughness in completing tasks - Physical stamina to stand, bend, lift, and carry heavy objects as needed - Excellent time management skills to prioritize tasks effectively - Strong communication skills to interact with team members and supervisors - Please note that this position may require working evenings, weekends, or holidays based on the needs of the facility. - If you are a reliable individual with a strong work ethic and a commitment to cleanliness, we encourage you to apply for this position.