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  • Waiter / Waitress
    Waiter / Waitress
    hace 19 horas
    £13.5 por hora
    Jornada completa
    Newham, London

    Position: Waitress/Waiter Location: Heroica Lounge, Royal Victoria Docks Salary: Competitive hourly rate plus service charge Employment Type: Full-Time/part time About Us: Heroica Lounge - The Pizza Bus is a unique dining experience located at Royal Victoria Docks. We pride ourselves on serving delicious pizzas and a variety of beverages in a vibrant and lively atmosphere. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests. Job Description: We are looking for enthusiastic and customer-focused Waitresses/Waiters to join our team. The successful candidates will play a key role in ensuring our guests have an enjoyable and memorable dining experience. Responsibilities: Greet and seat guests promptly and courteously Take accurate food and beverage orders and relay them to the kitchen staff Serve food and drinks efficiently and professionally Ensure guests have everything they need and address any special requests Clear and clean tables, ensuring the dining area is tidy and presentable Assist in setting up and closing down the restaurant Provide menu recommendations and upsell additional items Handle customer inquiries and resolve any issues promptly Work as part of a team to deliver excellent service Requirements: Previous experience in a similar role is preferred but not essential Excellent communication and interpersonal skills Friendly, approachable, and professional demeanor Ability to work in a fast-paced environment Strong attention to detail and organizational skills Flexibility to work evenings, weekends, and holidays as needed Passion for providing exceptional customer service Benefits: Competitive hourly rate plus tips Opportunities for professional development and career advancement A vibrant and friendly work environment Staff discounts on food and beverages Flexible working hours

    ¡Incorporación inmediata!
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  • TikTok Livestreamer
    TikTok Livestreamer
    hace 1 mes
    £15–£20 por hora
    Jornada parcial
    London

    We are looking for a confident and engaging AI Livestreamer to host live sessions, interact with viewers, and provide real-time customer support. You will represent the brand during livestreams, answer questions, build trust with the audience, and help convert interest into appointments. Key Responsibilities • Host live video sessions (up to 3 hours per shift), • Engage with viewers in real-time via chat and voice, • Answer customer questions clearly and professionally, • Provide accurate information about services and offerings, • Handle customer concerns and objections confidently, • Guide viewers toward booking appointments or taking action, • Maintain a professional and friendly on-camera presence, • Research topics in advance to speak confidently during livestreams, • Requirements, • Excellent communication and presentation skills, • Confident speaking on camera, • Strong customer service experience, • Ability to think quickly and respond in real-time, • Comfortable discussing topics such as AI, • Self-motivated and able to work independently, • Reliable internet connection and quiet working environment Working Hours • Flexible shifts, • Maximum of 3 hours per shift, • Minimum of 2 hours per session, • Pay, • £15 per hour, • Minimum of 3 days a week, • Performance-based incentives may be offered, • What We’re Looking For, • Someone engaging, energetic, and persuasive, • Strong ability to build rapport with viewers quickly, • Confident handling live interactions without scripts This is a self-employed position. Bonus Skills (Not Essential) • Experience with livestream platforms (TikTok, YouTube, Instagram Live), • Customer Service Experience Please note, profiles without a photo will not be contacted.

    Sin experiencia
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  • Supervisor QSR - Detroit City Burger/Chozen Noodle
    Supervisor QSR - Detroit City Burger/Chozen Noodle
    hace 2 meses
    £13.75–£14 por hora
    Jornada completa
    London

    An exciting opportunity is available with a major catering operator at The Excel Exhibition Centre, London E16. We are seeking a dedicated Supervisor to join our team due to business development. We offer highly competitive rates of pay and benefits with flexible working hours. The position is available immediately. Legacy Koncepts operates a collection of unique food and drink outlets at the Excel Centre, including our newest brand, Detroit City Burger, offering a retro twist on classic American burgers. Our other successful brands include Chozen (fresh fast Asian food) and Wrapid (hot wraps and Lavazza coffee), both with a strong presence, and Orzo’s Deli (hot and cold Italian food with freshly made pasta and deli sandwiches). As Supervisor for our Excel Exhibition Centre Outlets, you will be an energetic and flexible individual working in our thriving fast-food environments. You will be required to work a minimum of 25 hours per week (100 hours per 4-week period) on an adjustable shift pattern to suit the dynamic events schedule at Excel. You must be highly organised, able to lead by example, and provide direction and motivation to your team, efficiently prioritising workload and consistently showing initiative. What We Offer: • £13.75-£14 per hour, with a review in 6 months., • Minimum 100 hours per 4-week period, with more hours available during busy periods., • Based at Excel London., • Company benefits include an hourly performance and time-keeping bonus of up to £1.50 per hour after successfully completing a 3-month probation period., • Access to a wide range of training and development programs., • Pension contribution., • Staff meals included on workdays and a 50% discount at other times. Role Description: This role involves overseeing daily operations, leading a team of staff, ensuring compliance with company policies and food safety standards, and coordinating team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organisational goals are met efficiently. Your Key Responsibilities Will Include: • Staff Management: Train and motivate a team of food service and kitchen staff to deliver high-quality service., • Daily Operations: Supervise the daily activities of the Quick Serve Restaurant (QSR), ensuring a smooth flow from food preparation to customer delivery., • Customer Service: Maintain high standards of customer satisfaction by promptly resolving complaints and ensuring a positive dining experience., • Health & Safety: Ensure strict adherence to food safety, cleaning standards, and health and safety regulations, including regular spot checks and reporting issues to management., • Inventory & Supplies: Manage stock and cooking levels throughout the day to meet demand, maximise sales, and minimise wastage., • Quality Control: Monitor food quality and presentation standards to meet company benchmarks., • Financial Management: Accurately process customer payments through the till, handling card and voucher payments and ensuring till balances at the end of each shift. Skills and Qualifications: • Leadership & Training: Ability to lead, motivate, and train staff effectively, ensuring tasks are completed., • Communication: Strong oral and written communication skills for interacting with staff, customers, and management., • Problem-Solving: Ability to handle customer complaints and resolve issues quickly and professionally., • Organisational Skills: Proficient in managing schedules, monitoring forms, and daily operations., • Knowledge of Regulations: Understanding of health, safety, and food hygiene laws, including an equivalent Level 2 Food Safety certificate., • Technical Skills: Experience with point-of-sale (POS) systems for sales and accurate record-keeping., • Sales: Expert knowledge of menu items to offer recommendations, add value, and upsell to maximise revenue., • Equipment: Knowledge of equipment operation and basic troubleshooting abilities., • Representation: Act as an ambassador for Legacy Koncepts Group / Detroit City Burger, maintaining a positive brand image and dressing presentably. Who We Are Looking For: Our ideal Supervisor will be: • Passionate about exceptional customer service., • Experienced in a Quick Serve Restaurant environment, preferably a fast-food burger restaurant., • Experienced in supervising teams., • Self-motivated, able to multi-task, and manage their own workload., • Knowledgeable about Asian, Italian, and other world cuisines., • Ambitious and motivated, continuously seeking to upskill., • Hands-on with a can-do attitude towards daily tasks. Additionally, the ideal candidate would possess: • Ability to work at pace while maintaining high standards and attention to detail., • Excellent time management skills with the ability to meet deadlines., • Basic knowledge of Excel and Word., • Excellent numerical skills to assist with ordering and stock level management.

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