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MOBILE MASSAGE THERAPIST – LONDON.Central, West & parts of East London.We’re a professional London mobile massage company working with private clients, hotels and corporate bookings.Apply via WhatsApp: +44 7463962798.

📍 Location: London Pregnancy Clinic (must be available to work across both of our sites in centra London) 🕒 Hours: Full-time (flexible, may include weekends) Medical Secretary We are looking for a reliable, compassionate, and highly organised Medical Secretary to join our growing team at the London Pregnancy Clinic. As the first point of contact for our patients, you will play a key role in supporting their journey through pregnancy care with empathy and professionalism. This role combines patient-facing duties with administrative support and chaperoning responsibilities. Experience in phlebotomy is highly desirable. Key Responsibilities Patient Communication • Respond to all patient enquiries promptly and empathetically via telephone, email, and WhatsApp., • Schedule, reschedule, and confirm appointments across both clinic locations., • Maintain accurate booking records and patient pathways., • Support patients with completing digital consent forms and other documentation., • Work closely with sonographers, doctors, nurses, and midwives to coordinate high-quality care., • Chaperone during ultrasound scans and clinical procedures to ensure patient safety and comfort., • Experience in a receptionist or administrative role (medical or clinical setting preferred)., • Confident communicator with a friendly and calm demeanour., • Excellent organisational skills and attention to detail., • Ability to multi-task and remain efficient under pressure., • Proficient in Microsoft Office; familiarity with clinical software is a plus (training will be provided)., • Able to explain medical procedures clearly and assess the suitability of services based on patient queries. Desirable Skills • Prior experience in a pregnancy or women’s health clinic., • Knowledge of medical terminology., • Phlebotomy training or experience., • Experience acting as a chaperone in a clinical setting. What We Offer • A supportive and collaborative work environment., • Ongoing training and development opportunities.

Do you want to be a founding engineer building production AI agents that handle real customer conversations? Have you ever owned a system end-to-end, from backend design to live deployment? Are you ready to help scale an AI product already live with real users in healthcare? A high-growth, pre-seed AI startup in healthcare is hiring a Founding Senior Software AI Engineer to help scale its AI platform. The product is already live in sites across the UK. This is a true founding-level role: you’ll work directly with the founding team, own major systems end-to-end alongside the CTO, and help define how AI agents are designed, deployed, and iterated in production. Role summary You’ll be a senior, hands-on engineer responsible for building scalable backend systems and deploying applied AI capabilities (LLMs, agentic workflows, voice + messaging). You’ll operate with high autonomy and strong product ownership. Key responsibilities • Build and scale backend services in Python (AWS), • Own production integrations (telephony/voice, WhatsApp, email), • Develop and improve LLM agent workflows (frameworks a plus), • Implement reliability, monitoring, evaluation and QA practices, • Work end-to-end: scoping, delivery, deployment and iteration, • Collaborate directly with founders on product and technical direction Requirements • 5-6+ years commercial software engineering experience (Python), • Strong AWS experience (production systems), • Real exposure to AI/LLM systems in industry (not purely academic), • Independent, proactive, high ownership mindset, • Strong communication and stakeholder skills, • Computer science degree preferred Nice to have • Experience with LangGraph / agent frameworks, • Twilio / voice systems / communications tooling, • WhatsApp / messaging platform integrations, • Start-up experience or strong side projects showing “spikes” Key details • Title: Founding Senior Software Engineer, • Salary: up to £120,000 + equity, • Location: Central London, • Working model: On-site 5 days/week, • Tech: Python, AWS, TypeScript/React, LLM frameworks, • Visa sponsorship: Not available Interested? Please apply below.

Technical Services Manager – Main Contractor (Fit-Out) 📍 London | Projects £5m – £60m | Full-Time, On-Site | Up to £100,000 DOE Are you a dynamic, proactive Technical Services Manager looking for your next big challenge? Our client, a leading main contractor specialising in high-profile fit-out projects, has an extensive pipeline of work and is seeking two experienced TSMs to join their growing team. Why this role? • Work on prestigious fit-out projects valued between £5m – £60m., • Play a key role in pre-construction while managing all core TSM responsibilities., • Join a contractor with a reputation for delivering complex, large-scale projects to the highest standard. What we’re looking for: • Proven main contractor experience (essential)., • Strong technical knowledge with a focus on M&E coordination and pre-construction input., • A hands-on, solutions-driven approach with excellent communication skills., • Ability to thrive in a fast-paced, site-based environment (5 days on site). This is a rare opportunity to step into a business with long-term security, challenging projects, and a dynamic team culture. What is next? Call me, WhatsApp me, let me take you for a coffee, Send me an introductory video on WhatsApp... just make sure you get in touch.

CRM & Retention Manager - £45,000-£60,000 + Equity | 75% Remote (UK). Join a fast-growing subscription ecommerce brand as their first in-house CRM hire. You'll take ownership of retention strategy across email and WhatsApp, building on strong foundations set by their CRM agency.

About Kafea Terra UK At Kafea Terra UK, we don’t just roast and supply coffee , we build long-term partnerships. Based in London, we work with cafés and wholesale customers across the UK, focusing on quality, education, and responsible growth. We combine tradition with innovation to deliver coffee that is consistent, meaningful, and sustainable. We are a carbon-neutral business, currently progressing through B Corp assessment, and we actively support verified carbon-offset projects in coffee-growing countries including Brazil, Ethiopia, Colombia, and India. The role: We are looking for a confident and driven Sales Executive to join Kafea Terra UK and help grow our Dimello Coffee brand, alongside other products in our portfolio, across the London wholesale market. This is a hybrid role, split between our Camden HQ and field-based work across London, depending on business needs. The role is heavily focused on lead generation through cold calling, visiting prospective customers, and outreach via online platforms. You will be responsible for opening new wholesale accounts, introducing our products and wholesale offering, preparing offers and partnership proposals, and taking part in coffee demonstrations alongside the company’s coffee expert. You will deliver samples, manage follow-ups via phone, WhatsApp, and email, and convert first orders into regular weekly customers while driving overall sales performance and account growth. About you: You are confident, outgoing, and comfortable starting conversations. You are resilient, motivated, and happy working independently in the field, with a clear understanding that sales is a numbers-driven role. You enjoy building relationships and developing long-term partnerships. Previous sales, hospitality, or customer-facing experience is helpful but not required. A UK driving license is preferred. What we offer: • Base salary of £30,000–£32,000 depending on experience, • Annual bonus of one additional monthly salary, • Additional performance incentives after successful completion of a six-month probation period, • Private health insurance after six months, • Pension scheme (employee 5%, employer 3%), • Hybrid working between Camden HQ and field-based work across London, • Company phone and laptop or iPad, • Company card covering travel and business-related expenses, • Full training and ongoing support, • Clear progression opportunities as the business continues to grow a related field is preferred but not mandatory

Founded in London in 2013, Anabela Chan is the first fine jewellery brand in the world to champion Laboratory Grown & Created Gemstones with high jewellery designs, artisanal craftsmanship and a focus on sustainable innovations. Jeweller to The Stars, our creations are worn and loved globally by collectors and superstars alike, from Beyonce, Rihanna, Lady Gaga, J. Lo to Taylor Swift and members of the Royal Families. With no advertising and strictly discovered through word of mouth, our unique jewels are presented at some of the most exclusive boutiques in the world including Harrods London, Lane Crawford Hong Kong, Luisa Via Roma Florence and Moda Operandi New York. Anabela Chan is an equal opportunity employer. We pride ourselves on creating a work environment where people feel valued, connected, heard and where creative ideas are always welcome. KEY RESPONSIBILITIES: In-store customer experience, talking about the brand, showcasing the jewellery creations, carrying out the sale, packaging and after sales service. Responding to customer email, WhatsApp and Message requests. Managing the boutique packaging level. Changing the boutique jewellery displays, insuring the jewellery is clean and displays are tidy. Managing the stock including assistance with regular stock-checks. Creating stock reports. Manage inventory for customer repairs, bespoke items and stock repairs. Support with customer retention including events calendar, sending emails and gifts SKILLS & EXPERIENCE: Luxury Retail Experience: 2 years’ minimum experience working in a Luxury Retail Environment. Keen interest in luxury fashion/jewellery/lifestyle brands. Digital proficiency, learning agility, and a growth mindset. Adeptness in Mac software, Microsoft Office suites including Excel. Strong Communication & Interpersonal Skills: Excellent verbal and written communication skills, including the ability to build rapport with clients. Product Knowledge: Deep understanding of jewellery materials, gemstones, and design trends. Customer Service Orientation: A passion for providing exceptional customer service and creating memorable experiences. Attention to Detail: Ensuring accuracy in transactions and maintaining visual standards. Teamwork: Being able to collaborate effectively with other team members. Languages: verbal and written Arabic Language is preferred. REWARD Competitive salary Uniform Monthly bonus scheme Holiday entitlement Medical Insurance Scheme SENIORITY LEVEL Assistant EMPLOYMENT TYPE Full-time LOCATION Anabela Chan Flagship Boutique Address: 35B Sloane Street, SW1X 9LP, London Store opening hours: Monday – Friday: 10AM – 7PM Saturday: 10AM –7PM Sunday: 12PM-6PM

Office & Client Engagement Manager Amedica Group Ltd 📍 Notting Hill Gate, London (5 days in the office or on site) Full-time | Competitive Salary | Contractor Role About Us Amedica Group Ltd is a pioneering force in the aesthetics and skincare industry, known for our commitment to science-backed innovation and high-performance products. Our brand, Ameela, offers solutions for skin health and rejuvenation, and is trusted by leading clinics and distributors across Europe and beyond. As the business continues to grow, with new product launches and an expanding clinical network, our London office is becoming a central hub for clients, partners, and visiting clinics. We are now seeking a highly organised, customer-focused Office & Client Engagement Manager who can also support inbound sales enquiries, front-of-house operations, and the commercial use of our office space. 🌐 💼 Job Summary This is a hybrid operational and customer-facing role combining office management, front-of-house responsibilities, and first-line sales support. You will be responsible for ensuring the office runs smoothly, looks exceptional, and delivers a professional, welcoming experience for clients, clinicians, and visitors. In parallel, you will act as a key point of contact for inbound enquiries, support the commercial team with lead handling, and assist with the rental and external use of the office space as a treatment room, meeting venue, or photography location. This role suits someone who enjoys responsibility, is confident dealing with people by phone and in person, and has either a natural sales instinct or the ambition to grow into a more commercially focused role over time. ✅Key Responsibilities: Office Maintenance & Presentation • Ensure the office is kept clean, tidy, and presentable at all times, • Oversee daily office upkeep and coordinate with external cleaner(s), • Manage and restock stationery, pantry items, and office supplies, • Place orders for any required equipment, consumables, or maintenance needs, • Support the wider team with day-to-day office needs, • Work closely with the management team to ensure staff are supported and policies are followed, • Open, organise, and action any incoming mail or utility bills, • Keep a record of key office-related expenses and coordinate with accounts where needed, • Arrive punctually to open and prepare the office for the day, • Communicate clearly and professionally with internal staff, external contractors, and visitors, • Act as a point of contact for office-related issues and solutions 🎓 Qualifications / Requirements • Highly organised with strong attention to detail, • Proactive and able to take initiative without needing constant direction, • Comfortable managing vendors and service providers, • Friendly, approachable, and able to communicate confidently, • An understanding of office utilities, bills, and supplier coordination, • Prior experience in a similar role preferred, • Excellent English verbal and written communication skills, with a warm, confident tone, • Highly organised, with the ability to multitask, prioritise, and work independently to solve problems, • Comfortable working in a fast-moving, entrepreneurial environment, • Prior experience within HR is a plus., • Proficiency in Microsoft Office suit and Google Workspace Front of House & Customer Experience • Act as the first point of contact for all visitors, clients, clinicians, and partners, • Answer inbound phone calls professionally and handle general enquiries with confidence, • Manage shared inboxes and respond promptly to customer, clinic, and partner enquiries, • Create a warm, polished, and professional front-of-house experience at all times, • Handle and qualify inbound sales enquiries (phone, email, website, WhatsApp), • Follow up on enquiries and ensure no leads are missed, • Act as a key POC for sales enquiries for the Greater London area and confidently conduct product demonstrations with clinics (training will be provided)., • Develop product and service knowledge over time to increase sales revenue within the UK., • Manage enquiries relating to office rental, treatment room use, and photography bookings, • Coordinate schedules for external clinic usage of the space, • Ensure rooms are prepared, presented, and reset between bookings, • Ensure the office is clean, organised, and presentable at all times, • Coordinate with cleaners, suppliers, and service providers, • Manage stationery, pantry items, consumables, and office supplies, • Receive, log, and distribute deliveries and stock, • Open, organise, and action incoming mail, • Track office-related expenses and liaise with accounts where required, • Support diary coordination, meetings, and internal office logistics, • Visit partner clinics across London as required to support relationships, • Assist with deliveries, coordination, or in-person support when needed, • Represent the company professionally when dealing with external partners 🎓 Skills, Experience & Requirements • Strong customer service mindset with confidence on the phone and in person, • Highly organised with excellent attention to detail, • Proactive, reliable, and comfortable taking ownership, • Strong verbal and written English communication skills, • Comfortable juggling front-of-house, admin, and sales-related tasks, • Experience in sales, client relationships, or commercial growth, • Able and willing to travel to clinics across London/Greater London area regularly, • Comfortable working in a fast-paced, entrepreneurial environment, • Proficient in Microsoft Office, Google Workspace, Pipedrive or other CRM., • Prior experience in office management, front-of-house, hospitality, clinics, or sales support preferred, • HR or people coordination experience is a plus 🌟 What We Offer • Competitive salary with clear progression opportunities, including potential growth into a more sales-focused role, • Exposure to a fast-growing international aesthetics brand, • Varied, people-facing role with autonomy and responsibility, • Opportunity to work closely with leadership and commercial teams Why This Role Is Different The successful candidate will enjoy being client-facing, commercially aware, and hands-on, while still maintaining a high standard of organisation and professionalism within the office.

ROAST is a multi-award-winning independent performance media agency, founded in 2015. We proudly work with brands like Rightmove, Experian, and LEON, with one clear goal: to deliver better return on advertising spend (ROAS) than anyone else. How do we do it? By combining both media intelligence and data science, along with constant experimentation, we create solutions that will drive the biggest impact. But none of this works without exceptional people – which is why we put talent first, always. Training, progression, and opportunities to learn are baked into how we work. We want our people to feel happy, supported, and inspired. Exceptional company culture isn’t an add-on at ROAST – it’s the engine. It powers everything: creativity, collaboration, retention, results. We’re proud of the culture we’ve built, because it’s authentic and intentional. Rooted in shared values, not just surface perks. ROAST have created a place where people belong, grow, and do their best work – together. The Role We are looking for an enthusiastic, personable, and strong Account Director to join our growing Client Services team at ROAST. We have expanded our product and offering in SEO to incorporate GEO and all AI based search so are looking for someone who is able to capitalise on the opportunities that this presents. We are looking for a competent communicator, who can influence and drive positive change within the agency and across our clients. The Account Director will inspire and motivate delivery teams and our clients alike. Reporting to a Group Account Director, the Account Director will be responsible for the developing AI search and GEO opportunities by converting existing projects into retained relationships. This exciting role involves not only building solid client relationships and managing revenue but also capitalising on your previous SEO & GEO/LLM knowledge as well as your management skills, with the support of the delivery team. The AD role is expected to lead and undertake key Client Servicing responsibilities, including, and not limited to, contractual conversations internally and externally and ensuring the flow of client revenue is consistent with their portfolio target. Whilst managing your clients, there will be the need to upskill across the agency's wider business & marketing services. This will be carried out alongside your Client Servicing team to ensure development is standardised. Enthusiastic and confident individual with the ability to interact well with people on a personal and professional level and to thrive in a fast-paced, high-pressure environment. Responsibilities • To manage all GEO & LLM search projects with the ultimate goal of converting them into retained ongoing relationships, • Working closely with Head of Search and Head of Innovation, help to build out and productise our offering to ensure we are a market leading agency at the forefront of new search opportunities, • Develop and build their own AD ‘pod’ of clients focused on “new search” activity as above. You will build a team of Account Managers and Account Executives (working with existing resource initially) training and upskill these individuals as needed, • An important part of the above will be to play a critical role in the preparation and delivery of pitch work for new opportunities, • Supporting day to day operations to ensure continual high levels of communication with clients, • Provide strategic direction/recommendations to clients to ensure campaigns meet and exceed KPIs, • Responsibility for all finance processes, including internal forecasting and reconciliations, • Responsibility for client fees, hours, changes to contract, contract renewals and scope of work opportunities, • Responsibility for client pod retention and growth which includes maintaining a stable revenue stream across client portfolios and helping identify opportunities to involve other departments., • Develop marketing materials to help promote and grow the agency and our clients, • Attend marketing events to speak to prospecting clients The Candidate You will be an enthusiastic and confident individual with the ability to interact well with people on a personal and professional level, and thrive in a fast-paced, high-pressure environment. We are ideally looking for: • Minimum 5 years' experience working within SEO with demonstrable early adoption of new search opportunities, • Proven track record of delivering growth through GEO and AI/LLM focused search. We need you to have done this before and be able to demonstrate it., • Extensive experience using GEO/LLM tracking tools such as Profound, PEEC and/or Otterly.ai, • Knowledge of media and knowledge of wider marketing mix theory, • Ability to autonomously identify opportunities, generate ideas and formulate strategies., • Excellent communication, organisation, and presentation skills alongside a mathematical and analytical mind. Extensive experience in forecasting, pitching and commercial input is desirable., • Clear verbal and written communication skills are needed, including an elevated level of English grammar along with high attention to detail., • Excellent Microsoft Office skills which must include Excel, Word, and PowerPoint, • A record of accomplishment in strong leadership skills and relationship management, both internal and external with direct client contacts., • Strong interpersonal skills and the ability to empathise with the stress and concerns of the client’s day-to-day jobs, • Proven track record of working to deadlines and time management skills., • Proven willingness to learn or contribute outside of specialist experience., • Proven record of developing teams and or colleagues Working at ROAST Location: Soho, W1 Holidays: 25 days, increasing with length of service, plus Christmas Eve and New Year’s Eve off; optional company trips Benefits • Hybrid working arrangements, • Additional 2 weeks ‘work from anywhere in the world’, • Discounted wellbeing classes / membership, • Access to Aviva Digicare+, providing healthchecks, Digital GP, MH consultations and more, • Active company social life organised by a staff committee, • Lots of opportunity for involvement in CSR, sustainability and charity initiatives, • Cycle, electric car and tech purchase savings, • Training, including supplier sessions (e.g. Google), industry bodies (e.g. IAB), external trainers We are an equal opportunities employer. At ROAST, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. If you have a disability we would be happy to discuss reasonable adjustments to the job with you. Please note that we will only accept applications from candidates who are legally entitled to work in the United Kingdom. Please beware of scams online or from individuals claiming to represent us. A ROAST employee will never solicit candidates through a non-Roast email address or phone number / WhatsApp. Please refuse any request that asks you to provide payment to participate in the hiring process.

Account Executive Salary: Up to £45,000 Location: London About Blink Payment Blink Payment makes accepting and reconciling payments easy. Whether businesses are looking to take payments online or in person; they are completed through one simple platform. Our all-in-one solution supports multiple payment methods, which includes open banking, payment links, virtual terminals (paying over the phone), card machines, and can integrate with various software providers, such a Xero or QuickBooks, through easy-to-use API's. It’s an exciting time to join us – as we’re growing fast! With new products, customers and huge plans for exponential growth, there’s plenty of opportunity to make your mark. What makes us unique? 1. A platform that provides options - Our platform provides every payment type a business will ever need, allowing your business to adapt and grow alongside your payment provider., 2. Simplicity - We like to keep things simple, there's no need for multiple platforms, business payments and reconciliations are kept in one easy-to-use platform., 3. Personal touch - A support team available via online live chat, email, WhatsApp and phone, to resolve any issues. With a current average response time of 6 seconds to answer phone calls. Our core values: 🚀 Be proactive 🛠️ Own the solution 🏅 Win with integrity 🤝 Ready to help The Role: We’re looking for an Account Executive to ensure a best-in-class experience for our customers. Someone who can effectively identify opportunities, conduct outreach and drive deals through the sales funnel, owning, closing and end-to-end activation. We love competitive, high-energy individuals who never back down from a challenge! Key Responsibilities • Build and manage a pipeline of prospects coming from both partner referrals, inbound leads and your own outreach efforts., • Take prospects through the sales cycle from inbound/outbound through to demo and closing., • Using solution-based selling to understand customer needs, and communicating Blink’s value ad., • Working with the wider team to smoothly transition customers through the sales funnel and onboard them., • Becoming a product expert on Blink, its market positioning, solutions it offers, backed up by relevant, compelling case studies., • Strategically positioning Blink’s value proposition to potential merchants, • Aligning yourself with product teams and collaborating with stakeholders to drive new business opportunities and encourage adoption of new channels Key Skills/Experience: • 2+ years of experience as a Sales Development Representative or Business Development Manager ideally within Fintech or similar (but not necessary), • Proven track record of selling and closing software / SaaS deals, • To have an impressive track record of meeting and exceeding quota on a consistent basis, • Strong presentation and listening skills: comfortable presenting and negotiating with senior executives, • Entrepreneurial spirit, problem solver and deal closer attitude with a positive, creative and innovative mindset, • To be agile and welcome change, • Willing to go above and beyond to help team to hit …. No… SMASH company targets/goals Why join Blink Payment? • Come on board a fast growing privately owned business, • 26 Days Annual Leave + Bank Holidays, • An additional day of annual leave for your Birthday, • Early finish on a Friday at 3:30PM, • Private Health Insurance (Vitality), • Access to Perkbox - our flexible benefits portal, • Matched pension contributions up to 6%, • Enhanced maternity/paternity leave, • Frequent company social events + quarterly company off-sites, • Learning & Development Opportunities

Do you want to be a founding engineer building production AI agents that handle real customer conversations? Have you ever owned a system end-to-end, from backend design to live deployment? Are you ready to help scale an AI product already live with real users in healthcare? A high-growth, pre-seed AI startup in healthcare is hiring a Founding Senior Software AI Engineer to help scale its AI platform. The product is already live in sites across the UK. This is a true founding-level role: you’ll work directly with the founding team, own major systems end-to-end alongside the CTO, and help define how AI agents are designed, deployed, and iterated in production. Role summary You’ll be a senior, hands-on engineer responsible for building scalable backend systems and deploying applied AI capabilities (LLMs, agentic workflows, voice + messaging). You’ll operate with high autonomy and strong product ownership. Key responsibilities • Build and scale backend services in Python (AWS), • Own production integrations (telephony/voice, WhatsApp, email), • Develop and improve LLM agent workflows (frameworks a plus), • Implement reliability, monitoring, evaluation and QA practices, • Work end-to-end: scoping, delivery, deployment and iteration, • Collaborate directly with founders on product and technical direction Requirements • 3-5+ years software engineering experience in industry (Python), • Strong AWS experience (production systems), • Real exposure to AI/LLM systems in industry (not purely academic), • Independent, proactive, high ownership mindset, • Strong communication and stakeholder skills, • Computer science degree preferred Nice to have • Experience with LangGraph / agent frameworks, • Twilio / voice systems / communications tooling, • WhatsApp / messaging platform integrations, • Start-up experience or strong side projects showing “spikes” Key details • Title: Founding Senior Software Engineer, • Salary: up to £120,000 + equity, • Location: Central London, • Working model: On-site 5 days/week, • Tech: Python, AWS, TypeScript/React, LLM frameworks, • Visa sponsorship: Not available Interested? Please apply below.

Location: Hybrid: London and other UK travel expected frequently Reports to: Partnerships & CS Director The Opportunity We are a $450M VC-backed SaaS scale-up. In the UK, we are set to rapidly grow, working with direct customers and agency and tech partners leveraging our powerful WhatsApp marketing platform, to help UK retailers Increase Conversion, LTV, and Brand Affinity. We are hiring two Account Directors to take control of our top-tier UK portfolio, and support the international team in delivering excellent customer service and strategy. This is not a "ticket-resolving" support role. This is a strategic, commercial seat. You will be the face of the company for our most valuable brands, fixing implementation speed, establishing the right meeting cadences and structures, and ultimately proving that WhatsApp is their greatest opportunity. The Mission We’re looking for people who can drive adoption, increase Net Revenue Retention and safeguard against churn. We need you to take our highest-potential clients and turn them from "testing the waters" to "evangelists." You will work alongside an established support team in India who handle the technical heavy lifting, freeing you up to focus on strategy, relationship, and revenue. You will help define how we do Customer Success for the entire region. What You Will Do ● Own the Lifecycle: You take the baton the moment the deal is signed. While we have a dedicated Onboarding Team to flick the switches, you own the narrative, the timeline, and the "Time to Value." ● Commercial Ownership: You own the commercial relationship, including contract renewals and upsells. You aren't just checking in; you are identifying opportunities to move clients to higher tiers based on their performance. ● Fix the Cadence: You will audit and rebuild the way we speak to clients. No more "just checking in." You will run Quarterly Business Reviews (QBRs) and strategy sessions that clients actually want to attend and drive significant value. ● Escalation & Strategy: You are the escalation point for the UK. When a CEO is unhappy, you fix it. When a Marketing Director needs a strategy for Black Friday, you build it. ● Manage the Portfolio: You will eventually manage a book of high-value accounts. You will direct the support team in India to execute technical tasks for your clients, ensuring quality and speed. Who You Are ● The "Fixer" Mindset: We have a playbook, but it will evolve quickly. You are comfortable walking into difficult conversations and turning them into steps to success. ● Commercially Sharp: You understand that Customer Success is a revenue function. You are comfortable discussing contracts, negotiation, and P&L with founders and Ecommerce Directors. ● An E-commerce Native: You ideally have experience in the MarTech stack. You know what Klaviyo, Shopify, and Attentive do. You understand what "Headless Checkout" means and why "Cart Abandonment" matters, you can talk “API” with Devs and CAC with CFO’s. ● Radical Ownership: You don’t blame "the product" or "the support team" for delays. You own the outcome and drive the internal teams to deliver for your client. The Tech Stack ● Core: WhatsApp Business API (Quick Engage) ● Ecosystem: Shopify, Magento, Klaviyo, Gorgias ● Internal: Hubspot, Slack, Notion Why Join Now? 1. First in: You will be one of the first true CSM hires in the UK. The Product Our stats are undeniable (98% open rates vs 20% email). The product works; we just need to ensure our service allows customers to realise the true potential of the channel. The Backing We are well-funded ($450M valuation), ambitious, and ready to dominate the UK market.

Senior Key Account Manager – UHNW Luxury / Fashion Commerce (B2B) Hermès brand & product experience is critical London W1 (4 days in person, 1 remote) + international travel c.£50,000 + OTE Urban Digital Recruitment is working exclusively with a London-based luxury fashion & concierge business to hire a Senior Key Account Manager to take day-to-day ownership of one of their most important Tier 1 global accounts, serving VIP & UHNW clients. This is a hands-on, sales-driven role operating at the very top end of the luxury market, with a strong focus on rare, collectible Hermès handbags, alongside select Chanel & Goyard pieces. You’ll manage requests end-to-end, from inbound enquiry through sourcing, pricing, conversion & delivery, in a fast-moving, real-time, chat-based environment. This is not a relationship-only or personal shopping role. Accuracy, judgement, commercial awareness & deep product credibility are critical. What you’ll be doing • Owning a flagship global B2B account, • Responding to inbound UHNW client requests via real-time chat (WhatsApp-led), • Sourcing rare & hard-to-find Hermès bags through an established supplier network, • Advising on pricing, market positioning & suitability, • Managing multiple requests across regions simultaneously, • Supporting international events, activations & on-site selling, • Driving conversion & delivering against sales targets What we’re looking for • 3–5+ years’ experience selling Hermès handbags (hugely advantageous)/ extensive Hermès handbag product knowledge, • Experience selling premium-priced products in a fast-paced environment, • Comfortable working in a target-driven, high-accountability role, • Confident operating via WhatsApp or similar chat-based sales platforms, • Calm under pressure, detail-oriented & commercially sharp, • Happy working closely with a founder in a lean, high-standard team London W1 (4 days in person, in office or soho house, plus 1 day remote) + international travel If you thrive in high-performance luxury sales, enjoy complexity, & want to operate at the cutting edge of luxury fashion commerce, this is a standout opportunity.

For more information please also do not hesitate to call Amira on 07742071867 or WhatsApp us and we would be happy to answer any questions you may have about this great opportunity. No Out-of-Hours commitment Weekends are shared on a 16-week rota Undertake complex surgical and medical cases Var

We are looking for a creative and enthusiastic Social Media Volunteer to help us grow our online presence and engage our community. Create and schedule engaging content across our social media platforms (Facebook, Instagram, LinkedIn, WhatsApp, etc.

Are you looking for a van driving role that isn't 100 drops a day how does 10‑12 sound? Call us on 01246 956666.Don't want to work Weekends? We have Monday to Friday, part time set days each week if that suits you better.Call us on 01246 956666 or drop us a text / Whatsapp anytime on 07944984495

Technical experience with the WhatsApp stack is an advantage but not essential. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world.

We are looking for an experienced Process & Change Specialist who is passionate about process design, change management, and creating content that supports successful adoption. Develop supporting content for change initiatives, including 'How to' guides, SOPs, canned responses, AI/WhatsApp content,

A leading recruitment agency is seeking a seasoned Enablement Consultant to support a consultancy in driving go-to-market strategies for WhatsApp for Business. Apply if you possess a strong understanding of WhatsApp products, excellent storytelling, and facilitation skills.