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  • Events & Reservations Executive
    Events & Reservations Executive
    3 days ago
    £24000–£29000 yearly
    Full-time
    London

    Pay: £24,000.00 - £29,000.00 per year Job description: Location: London | Head Office | Central Reservations Salary: TBC Job Type: Full-time ⸻ About Caffe Concerto Caffe Concerto is one of London’s leading premium restaurant and cafe brands, renowned for elegant dining, luxury patisserie, afternoon tea and exceptional hospitality. With multiple iconic locations across London and an expanding international presence, we are committed to creating memorable experiences for every guest, whether they are joining us for breakfast, dinner, celebrations or private events. We are looking for a passionate and customer-focused Events & Reservations Executive to join our Central Reservations team and help deliver outstanding service from the very first enquiry through to the successful delivery of each booking. ⸻ About the Role As an Events & Reservations Executive, you will be the first point of contact for guests looking to dine, celebrate or host an event at Caffè Concerto. You will manage restaurant reservations, respond to event enquiries and assist guests in selecting the most suitable venue and experience for their needs. Working closely with the Events & Reservations Manager, you will ensure that every enquiry is handled professionally, efficiently and with genuine hospitality. Your ability to build relationships, understand our venues and confidently recommend the right options will play an important role in increasing bookings and delivering an exceptional customer experience. This is far more than a reservations role. Every enquiry represents an opportunity to create a memorable experience while contributing to the continued growth of the business. ⸻ Key Responsibilities You will manage reservations and event enquiries received via telephone, email, website, social media, WhatsApp and third-party booking platforms, ensuring every enquiry is answered promptly, accurately and professionally. You will assist guests with bookings for restaurant reservations, afternoon tea, celebrations, private dining, corporate functions, birthdays and group dining experiences, providing tailored recommendations based on their requirements and the facilities available across our venues. You will prepare quotations, confirm bookings, process deposits where required and ensure all reservation details, dietary requirements, guest preferences and special requests are accurately recorded within the reservation system. Working closely with restaurant management teams, you will communicate all event details clearly, ensuring each venue has the necessary information to deliver a seamless guest experience. You will actively promote and upsell Caffè Concerto’s experiences and services, including celebration cakes, flowers, afternoon tea packages, drinks packages, exclusive dining experiences and seasonal promotions, always seeking opportunities to enhance the guest’s booking. You will follow up on outstanding enquiries, maintain regular communication with prospective clients and work proactively to convert enquiries into confirmed reservations and events. Where appropriate, you will support the Events & Reservations Manager by welcoming prospective clients and assisting with venue show-rounds, helping guests explore our restaurants and identify the most suitable location for their event or celebration. You will maintain accurate records across all reservation systems, ensuring guest profiles, payments, notes and event details remain up to date while adhering to company procedures. As part of the Central Reservations team, you will work collaboratively with the Marketing, Operations and Restaurant teams to ensure promotions, campaigns and special events are communicated accurately to guests and successfully delivered across all venues. ⸻ What We’re Looking For We’re looking for someone who enjoys working with people and takes pride in delivering outstanding customer service. You will be an excellent communicator with strong organisational skills and the ability to manage multiple enquiries while maintaining a calm and professional approach. Previous experience within hospitality, reservations, guest relations, events or customer service is preferred. Experience using reservation systems such as SevenRooms, OpenTable, TheFork, DesignMyNight or similar platforms would be advantageous, although full training will be provided for the right candidate. You should be confident using Microsoft Office and comfortable learning new systems, with excellent written and spoken English and a genuine passion for hospitality. ⸻ The Ideal Candidate We’re looking for someone who is warm, professional and naturally enjoys creating great experiences for guests. You are organised, proactive and detail-oriented, with the confidence to build relationships and the commercial awareness to recognise opportunities to convert enquiries into bookings. You understand that every interaction reflects the Caffè Concerto brand and that exceptional service begins long before a guest arrives at one of our restaurants. ⸻ Why Join Caffè Concerto? Joining Caffè Concerto means becoming part of one of London’s most recognised hospitality brands, where every day brings new opportunities to create memorable experiences for our guests. You will work alongside a passionate team in a fast-paced and supportive environment, with opportunities to develop your career within reservations, events, hospitality sales and commercial operations while contributing to the continued growth of a premium restaurant group. Work Location: In person

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  • Caretaker
    Caretaker
    4 days ago
    £26500–£28500 yearly
    Full-time
    London

    Job Purpose To provide a high-quality caretaking, cleaning and grounds-maintenance service for residents living on the estate. The postholder will help ensure that communal areas, estate grounds, facilities and equipment are clean, safe, secure and well maintained. The role also involves identifying and reporting repairs, supporting contractors working on the estate and maintaining positive working relationships with residents and colleagues. The duties listed below are not exhaustive. The postholder may be required to undertake other reasonable duties that support the effective and safe operation of the estate. Main Responsibilities Estate Cleaning and General Care • Ensure estate cleaning frequencies and standards are maintained as directed by the TMO / Estate Manager., • Clean and wash communal areas, including staircases, entrances and other shared spaces., • Clean communal windowsills, glass doors and other accessible communal surfaces., • Remove graffiti where appropriate and report more serious incidents to the Manager., • Carry out litter picking across estate grounds, grassed areas and shrub beds., • Sweep estate areas, pathways and other communal external spaces., • Grit pathways and other areas during icy or hazardous weather conditions., • Ensure estate roads, paths and communal areas are kept clean and free from avoidable hazards., • Undertake general internal upkeep of residential blocks. Grounds Maintenance • Maintain estate grounds to a good standard., • Cut grass and maintain lawned areas., • Tend to shrubs, hedges, flowerbeds and planted areas., • Clear leaves and other garden waste., • Keep external communal spaces tidy, safe and presentable. Repairs, Maintenance and Reporting • Identify and, where possible, address minor incidents of disrepair or breakdown., • Report repairs, damage and maintenance issues promptly to the Manager., • Take appropriate action in emergencies involving repairs or damage., • Maintain communal lighting where appropriate, including changing bulbs., • Report abandoned vehicles and illegal parking to the Manager., • Report any contractors or council operatives observed working on the estate where appropriate., • Keep appropriate records of significant incidents, including fire, burglary, flooding or other emergencies, using agreed systems such as the staff WhatsApp group. Security and Access • Lock and unlock gates and other designated estate access points., • Provide access to authorised contractors when required., • Hold and safeguard keys for communal cupboards, gates and other estate facilities., • Ensure keys are used responsibly and securely at all times. Contractor and Estate Support • Assist authorised external contractors while they are working on site when required., • Help ensure contractors are able to access relevant parts of the estate., • Report concerns relating to contractor activity to the Manager., • Remove lumber and bulky items to the designated estate lumber storage area where appropriate. Tools, Equipment and Stores • Take responsibility for estate stores, tools, plant and equipment used as part of the role., • Use equipment safely and appropriately., • Report damaged or defective equipment., • Keep storage and lock-up areas neat, tidy and free from hazardous materials. Resident and Team Working • Establish and maintain respectful and professional working relationships with residents., • Work cooperatively with colleagues as part of the estate management team., • Work independently when required., • Provide reasonable cover for colleagues when required and agreed with management., • Communicate concerns, incidents and relevant estate matters promptly to the Manager. Health, Safety and Compliance The postholder must: • Follow HLEMB’s health and safety procedures and safe working practices., • Comply with relevant COSHH requirements when handling cleaning products or other controlled substances., • Use personal protective equipment where required., • Report hazards, accidents, incidents and near misses., • Help maintain safe working and storage areas., • Follow HLEMB’s Equal Opportunities and Diversity Policy in carrying out all duties and responsibilities., • Undertake appropriate training required for the role. Person Specification Essential Criteria Applicants must demonstrate: • Ability to successfully complete an Enhanced DBS check where required before taking up the post., • Commitment to HLEMB’s Equal Opportunities and Diversity policies., • Basic numeracy and literacy skills in English., • Good verbal communication skills., • Good timekeeping, reliability and punctuality., • Physical fitness appropriate to a role involving manual work and some heavy lifting., • Previous caretaking, estate services, cleaning, grounds-maintenance or similar practical experience., • Ability to identify and report repairs and matters of disrepair., • Ability to look after estate tools, equipment and keys responsibly., • Ability and willingness to work outdoors in a range of weather conditions., • Ability to work both independently and as part of a team., • Flexibility to provide reasonable cover when required., • Willingness to undertake relevant training and develop new skills., • A professional, responsible and honest approach., • Ability to understand basic technical or operational information., • Ability to use a mobile phone for work-related communication and reporting. Desirable Criteria It would be advantageous for applicants to have: • Knowledge of health and safety requirements relevant to caretaking, cleaning or grounds maintenance., • Previous experience of working with COSHH-controlled substances., • Experience of cooperative housing, social housing, resident management or a similar community-based environment., • General IT skills., • Ability to provide brief written reports outlining issues identified and action taken. Additional Requirements This job description provides an overview of the main duties associated with the post. It is not intended to be an exhaustive list. The postholder may be required to undertake other reasonable tasks that fall within the scope of the role and are necessary for the smooth, safe and effective operation of the estate.

    No experience
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  • Sales Associate
    Sales Associate
    12 days ago
    £10 hourly
    Full-time
    Cheapside, City of London

    1. Sales Strategy & Business Development Develop and implement sales strategies to achieve student enrollment and revenue targets.Identify new business opportunities, market segments, and growth avenues for .Drive admissions for management, executive education, doctorate, and certification programs.Establish partnerships with corporates, educational consultants, training providers, and industry associations. 1. Team Leadership & Management Lead, mentor, and manage the sales and counseling team.Set individual and team sales targets and monitor performance regularly.Conduct training sessions to improve product knowledge, sales techniques, and customer engagement skills.Ensure high levels of motivation, productivity, and professional development within the team. 1. Student Acquisition & Admissions Oversee the complete student enrollment cycle from inquiry generation to admission closure.Ensure prompt follow-up of leads through calls, emails, WhatsApp, and virtual meetings.Guide prospective students regarding suitable programs, career benefits, and learning outcomes.Maintain high conversion rates while ensuring ethical admission practices. 1. Revenue & Performance Management Achieve monthly, quarterly, and annual revenue goals.Monitor sales pipelines, conversion ratios, and admission trends.Prepare sales forecasts and business performance reports for senior management.Develop strategies to maximize enrollment and minimize lead leakage. 1. Customer Relationship Management Build and maintain strong relationships with prospective students, alumni, and corporate clients.Address escalated student concerns related to admissions, fees, and program information.Ensure a positive customer experience throughout the admission process. 1. Marketing & Lead Generation Support Collaborate with the marketing team to develop lead-generation campaigns.Analyze market trends, competitor offerings, and student preferences.Participate in webinars, seminars, education fairs, and promotional activities.Recommend improvements to marketing initiatives based on sales feedback and market insights. 1. Process & Compliance Management Ensure adherence to institutional policies, admission guidelines, and quality standards.Maintain accurate records of admissions, revenue, and sales activities in CRM systems.Monitor documentation, fee collection processes, and student onboarding procedures.Implement best practices to improve operational efficiency and admission processes. 1. Reporting & Strategic Planning Prepare and present periodic sales reports, business reviews, and growth plans.Track key performance indicators (KPIs) and recommend corrective actions when required.Support management in strategic planning, budgeting, and business expansion initiatives.Key Performance Indicators (KPIs)Student Enrollment NumbersRevenue AchievementLead-to-Admission Conversion RateTeam Productivity & PerformanceCorporate Tie-ups & PartnershipsStudent Satisfaction & Retention

    Immediate start!
    No experience
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  • PROPERTY PORTFOLIO ASSISTANT
    PROPERTY PORTFOLIO ASSISTANT
    1 month ago
    £20000–£24000 yearly
    Full-time
    London

    Location: Canary Wharf, London E14 Job Type: Full-time | Office-based with flexible remote working Start Date: Immediate preferred About Us The London Tenant is an established property management company with over 13 years of experience managing more than 100 properties across London. We pride ourselves on providing exceptional service to both landlords and tenants through a proactive, professional, and customer-focused approach. We are a small, friendly team looking for a reliable and organised Portfolio Assistant to support the day-to-day management of our growing portfolio. This is a varied role with genuine responsibility from day one, offering an excellent opportunity to develop a career within the property industry. The Role As a Portfolio Assistant, you will play a key role in ensuring our properties are well managed and our tenants receive an excellent service. The position is primarily focused on coordination, communication, and problem-solving, working closely with tenants, contractors, and the wider management team. The role is predominantly office-based (4–5 days per week), with the flexibility to work remotely where business needs allow. Key Responsibilities • Manage all maintenance requests through Fixflo, ensuring repairs are logged, monitored, and completed efficiently., • Liaise with contractors, tenants, and landlords to coordinate maintenance works and provide regular updates., • Manage property keys using KeyNest, maintaining accurate records and arranging replacement keys where required., • Assist with rent arrears by following up outstanding payments and supporting the collections process., • Carry out occasional property inspections, contractor meetings, and tenant visits., • Support the day-to-day management of our Airbnb portfolio, including bookings and guest coordination., • Provide general administrative support to the property management team., • Ensure accurate records are maintained across our property management systems. About You We're looking for someone who is proactive, organised, and enjoys working in a fast-paced environment. Ideally, you'll have: • Previous experience within property management, lettings, facilities management, or a similar customer-focused role (preferred but not essential)., • Excellent communication skills, both over the phone and via email or WhatsApp., • Driving License Preferable, • Strong organisational skills with the ability to manage multiple tasks simultaneously., • A proactive attitude with excellent attention to detail., • Confidence using property management software such as Fixflo, Arthur, KeyNest, or similar systems (training will be provided)., • Experience with Airbnb or short-term rental management would be advantageous., • The right to work in the UK., • A good standard of written and spoken English., • Availability to start as soon as possible. What We Offer • Accommodation provided in Canary Wharf (E14) plus a competitive base salary., • Total remuneration package worth over £24,000 per year., • Salary review following a successful 3-month probation, with opportunities for pay progression based on performance., • Flexible working arrangements combining office and remote working where appropriate., • A supportive, close-knit team with direct access to senior management., • A varied role with genuine responsibility, career development opportunities, and room to grow within an expanding business.

    Immediate start!
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  • High-Ticket Closer (Remote, Commission)
    High-Ticket Closer (Remote, Commission)
    2 months ago
    £8000 monthly
    Full-time
    London

    About us StriveAI is a London-based AI automation agency helping local businesses — salons, dental clinics, restaurants, estate agents — save time and grow using AI (think voice agents, automated bookings, smart marketing). We’re scaling fast and need closers who want in early. The role We’re after a confident, outgoing High-Ticket Closer to join our remote team, commission-only. You’ll get a full script, a dashboard with all your leads and commission tracked in real time, and same-day payouts. If you’re good on the phone, hungry to make real money, and into AI/tech, this is for you. What you’ll be doing • Talking to warm and cold leads via call, WhatsApp, and video, • Closing deals using our ready-made scripts and pitch decks, • Handling objections and building genuine rapport, • Tracking your own leads and commission on our dashboard, • Learning the AI services inside out so you can speak on them confidently What we’re looking for • Confident on the phone, not afraid to talk to strangers, • Driven — you want to earn and you’re not waiting around, • Good English, written and spoken, • Into AI or just curious about it — bonus points, • Organised enough to manage your own leads, • No experience necessary, but if you’ve sold before, even better What’s in it for you • Commission-only, fully uncapped — the more you close, the more you make, • Same-day payouts, • Warm leads + scripts + dashboard, all done for you, • Flexitime, work from anywhere, • Top performers get invited on team trips (Bali, Thailand, Dubai have been on the cards), • Real shot at growing with a fast-moving AI startup

    No experience
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  • Delivery Driver
    Delivery Driver
    2 months ago
    £17–£28 hourly
    Full-time
    Borehamwood

    Delivery Driver / Multi‑Drop Courier (Full‑Time, 6 Days a Week) Pay: £.70 per parcel ( Weekly pay after 4 weeks arrears ) Location: covering St. Albans area About Us We operate a fast‑growing, on‑demand courier network built for speed, reliability, and opportunity. Our model connects responsible, high‑performing drivers with delivery tours in real time — offering consistent work and unlimited earning potential. As demand continues to grow, we are expanding our team with drivers who take pride in delivering excellence. Role Overview We are looking for a reliable, responsible, hard‑working and full‑time Delivery Driver who can commit to 6 days a week to join our fast‑growing courier network. This is a full‑time, multi‑drop delivery role suited to someone who enjoys being on the road, takes pride in their work, and can consistently deliver excellent service with accuracy and professionalism. How It Works • Drivers are added to an official WhatsApp group after successful onboarding., • Available delivery tours and required coverage areas are posted in the group., • Each job listing includes:, • Delivery area, • Estimated volume, • Unlimited work opportunities available based on demand and performance. Key Responsibilities • Collect parcels from designated depot or collection point, • Load, sort, and organise parcels efficiently, • Complete multi-drop deliveries within assigned area, • Provide proof of delivery as required, • Maintain professional communication with customers, • Represent the company in a professional manner, • Ensure timely and accurate completion of assigned tours, • Follow delivery schedules and meet daily targets Pay Structure • Transparent pricing shared before acceptance, • Opportunity to maximise earnings by accepting additional tours, • No cap on workload – accept as much work as you choose Requirements • Full UK driving licence (or relevant licence for operating region), • Own vehicle (Car or Van ), • Valid insurance covering courier/delivery use ( Hire & Reward ), • Must be available 6 days per week, • Smartphone with WhatsApp access, • Good knowledge of local delivery areas, • Strong reliability and time management skills, • Must be reliable, punctual, and responsible Ideal Candidate • Self-employed or looking for full time work, • Motivated and proactive, • Comfortable working independently, • Responsive and active on WhatsApp, • Professional and customer-focused, • Can commit to a consistent weekly schedule, • Has strong time‑management skills What We Offer • Consistent full‑time work, • Competitive pay structure, • Unlimited earning potential, • Transparent job allocation process, • Supportive driver network, • Consistent volume of available work, • Weekly payments, • ( Electric Car and Van rentals available ) How to Apply If this role interests you and you believe you’d be a great fit, please follow the application steps. Shortlisted applicants will be contacted for onboarding. Benefits: • On-site parking Experience: • Delivery driver: 1 year (preferred) Willingness to travel: • 25% (preferred) Work Location: On the road

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