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The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department We are an outstanding provision and At Durham University Day Nursery we aim to provide high quality childcare in a safe secure and stimulating environment for children from 0 to 5. We aim to operate in partnership with parents, helping children to be happy, independent and well-adjusted emotionally and socially. Our Nursery aims to promote self-confidence and a positive attitude to learning in all children whatever their gender, ethnicity, home language, special educational needs, disability or ability. We aim to offer a broad, balanced and diverse curriculum where learning will be fun and will provide basic skills for the future. We recognise that every child is unique and aim to assist all children to attain their maximum development potential by paying attention to their individual needs. We aim to support students and staff of Durham University with parental responsibilities, in order that they can achieve their goals at study or at work. Please note that we also welcome nonDurham University staff/students. The Nursery Finance Administrator will work closely with the Nursery Management Team and have responsibility for supporting the development of administration and finance activities, ensuring such activities are implemented and managed in a professional, effective manner. This will include invoicing, contract management, ordering goods and services, reconciling company credit card, keeping training logs up to date, creating newsletters for parents, taking minutes and attending parent meetings, updating nursery website, updating policies, procedures and risk assessments, liaising with university departments to ensure parent accounts are up to date, dealing with general queries and office management duties. The Nursery Administrator will be responsible for ensuring that administration and finance activities are completed accurately, in accordance with University policies and procedures and that complete and up-to-date records are maintained. The Nursery Administrator will provide a comprehensive, efficient and effective administration service to the Nursery ensuring that agreed operating procedures, templates and checklists are adhered to and, where appropriate, improved. • Working pattern is Monday to Friday 9-5pm with 1 hour lunch break., • The post requires an Enhanced DBS check, • There will be a requirement on occasions to work evening to attend staff meeting with occasional evening and weekend if training is required. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships., • We offer generous pension schemes with varying contribution amounts to help you plan for your future. Discover more about our total rewards and benefits package here. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply To be considered for this role, here are the skills/experience we're looking for: Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience., 2. Experience of working in a busy office environment delivering front line administrative services or having relevant qualifications for the role., 3. Experience of managing time to meet deadlines and working under pressure without compromising on quality. Skills/Abilities/Knowledge 4. Good spoken and written communication skills., 5. Good digital skills including experience in using digital devices and apps including the internet, email, digital communication tools, Microsoft 365 applications, digital booking systems., 6. Committed to continuing professional development., 7. Ability to solve problems and resolve straightforward issues yourself and as part of a team., 8. Ability to provide advice and guidance to a range of colleagues and customers., 9. Demonstrable effective time management and workload organisation and prioritising skills with the ability to manage conflicting priorities., 10. Proven ability to deliver a high standard of customer care and service, with a demonstrable customer focus 11.. Highest level of attention to detail. 12 Ability to maintain a polite but professional approach when liaising with challenging individuals enring tact and diplomacy at all times and high degrees of confidentiality . Desirable Criteria 1 Experience of managing and tracking budget spend. 2 .Experience of administration and finance processes, ideally gained within a nursery environment. 3 .Experience of Durham University Finance, procurement and HR processes and policies. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV, • A separate word document which outlines how you meet all of the essential and desirable criteria (this can be done in a table format, if you prefer). Contact details If you would like to have a chat or ask any questions about the role, Kim Roberts would be happy to speak to you. 0191 334 8153 Typical Role Requirements Service Delivery • Show a commitment to equality, diversity and inclusion, and the University's values., • Provide an excellent and timely service to our to our parents, colleagues other professionals and anyone else you come across as part of your role, • Use your experience and problem-solving skills to resolve routine issues relevant to your role such as[payment queries and provide information and updates to help your team find solutions., • Collect, organise and record data and information accurately and provide reports as required., • Promote positive wellbeing arrangements which benefit you and your team., • When carrying out your role, use and apply relevant professional and regulatory standards [e.g. data protection] when managing data., • Use standard office-based devices and applications [such as Word, Excel and Powerpoint and tapestry] to deliver services., • Update guidance on standard operating procedures followed by the team., • Arrange meeting/event venues and travel arrangements for other team members., • Have a working knowledge of the childcare scheme and salary sacrifice systems operating at the University and to provide advice and guidance as required., • Develop and maintain the Nursery website and any other social media platforms, • Support the Nursery management team in activities to support Ofsted visits and compliance., • Develop, maintain and review administrative procedures to ensure the smooth running of the Nursery by developing systems and guidelines to ensure consistent and efficient processes are applied across all Nursery administrative operations., • Oversee the marketing and publicity activities for Nursery., • Calculate and raise invoices for service users in a timely manner working with Finance to ensure accuracy. Teamwork • Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members., • Help your team organise and provide administrative services that support key activities for the nursery including events, marketing, updating policies and sharing with staff undertaken within your service and contribute to team planning activities, • Help your team ensure that products and services are adapted in response to feedback and to meet changing demands. Smooth running of administrative processes to support parents, staff and business activities Communication/Liaison • Seek feedback from parents, staff and anyone else that you come across as part of your role on their requirements from your service to ensure that their reasonable expectations are being met., • Record information [e.g. bookings for activities/events] and respond to queries which you receive., • Liaise with [staff in other areas, professional organisations and agencies] to ensure that services are being delivered in an efficient and collaborative way., • Liaise with external [suppliers, contractors, specialists and service providers] to plan the delivery of services and events., • Provide support for meetings, working groups and committees, such preparing and sending documents for meetings, drafting reports and taking minutes., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. SECONDMENT The post is full time, fixed term until 31 August 2026 and may be offered on an internal secondment basis subject to the agreement of the current line manager. If an internal member of staff is appointed to this role on a secondment basis, for pension purposes this will be processed in line with Step-Up arrangements. For further details please click here. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

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