24 hour call center jobs in Binghamton, New YorkCreate job alerts

Position Summary: Switchboard operators are responsible for courteous, efficient operation of Guthrie’s telecommunications system 24 hours a day. Operators field calls and inquiries, and direct internal and external calls to the proper destination. They are a vital link in the communication information network throughout the Guthrie system. Education, License & Cert: High school graduate or equivalent Experience: Prefer minimum of one year’s experience in the telecommunications field. Computer skills which include data entry, Windows XP, and Excel are required. Accurate and efficient keyboarding skills are necessary as well as fluency with the English language. Essential Functions: 2. Operates database for the Amcom system., 3. Creates and updates a daily on‐call sheet of over 90 providers and staff a. Distributes and updates on‐call list to the ED, Trauma Department, and Communications Center so that they are informed of vital information related to patient transfers from other facilities., 4. Provides after‐hours paging service for patient calls for several outlying Guthrie Entities., 5. Provides back‐up coverage for the patient information desk., 7. Trains new operators. a. Assists in training new operators on all shifts to ensure they are competent to perform this job successfully., 9. Other duties as assigned. The pay range for this position is $17.00 - $23.49/hour