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Summary: Reporting to the Senior Vice President, Procurement–Supply Chain, the Senior Director, Logistics & Distribution serves as the enterprise leader responsible for the design, integration, and execution of efficient, cost-effective inventory management and logistics strategies across Guthrie. This role provides strategic and operational oversight for system-wide supply chain distribution functions, ensuring alignment with organizational goals, financial stewardship, quality standards, and service excellence across all clinical and ancillary service lines. Key Responsibilities: • Provide strategic leadership and develop tactical plans for logistics, inventory management, and distribution operations across Guthrie facilities and campuses., • Oversee perpetual and periodic inventory management processes supporting all departments, including surgical, nursing, diagnostic, procedural, and ancillary areas., • Lead, mentor, and develop managers, supervisors, and staff to ensure high performance, engagement, and operational consistency., • Monitor operational and financial performance metrics; develop and implement action plans to achieve targeted outcomes and efficiencies., • Ensure fiscal accountability through budget oversight, cost control, and corrective action planning as needed., • Manages relationships with key executive stakeholders and collaborates with clinical and operational leaders to design and sustain compliant, customer-focused materials management processes., • Serve as a subject matter expert and internal consultant for materials management systems, policies, procedures, and issue resolution., • Represent Logistics & Distribution on organizational committees, projects, and quality improvement initiatives., • Promote Guthrie’s mission, vision, values, and culture of continuous improvement. Leadership Competencies: Strategic Thinking: Ability to align logistics and supply chain strategies with enterprise objectives and evolving healthcare demands. Operational Excellence: Strong command of process improvement, inventory optimization, and performance measurement. Financial Acumen: Demonstrated understanding of budgeting, cost analysis, and fiscal accountability. People Leadership: Proven capability to lead through influence, develop leaders, and manage complex employee relations matters. Decision-Making & Judgment: Ability to assess complex situations, apply policies, and make sound decisions in dynamic environments. Communication & Collaboration: Effective communicator who partners across disciplines and levels of the organization. Experience: Required • Minimum of 10 years of progressive experience in logistics, materials management, or supply chain operations., • At least 5 years of leadership experience managing managers and/or supervisors., • Demonstrated knowledge of accounting principles, cost analysis, standard costing, statistical control, and process improvement methodologies. Preferred: Master’s Degree Essential Functions: • Direct and oversee all logistics and distribution operations, ensuring quality, efficiency, and regulatory compliance., • Allocate staffing resources appropriately to meet operational demands; support leaders with scheduling, hiring, training, and performance management., • Plan, coordinate, and administer operational, financial, administrative, and technical functions of materials management., • Serve as an operational and technical resource for issue resolution, education, and system optimization., • Participate in quality improvement activities, including identification of improvement opportunities, data collection, and quality team engagement.

Job DescriptionDescription: Member Onboarding and Relationship Specialist Department: Lending Services Reports to: AVP of Credit Solutions Classification: Non-exempt, Full-Time, In-Person Effective: May 2026 Overview: The Member Onboarding & Relationship Specialist is responsible for converting newly acquired indirect lending relationships into engaged, multi-product GHS members and for protecting the existing membership base from attrition. This role serves as the primary point of relationship development for members who join GHS through the indirect auto lending channel — currently the single largest source of new memberships — and is accountable for moving those members from a transactional loan relationship into full credit union engagement. The role also owns proactive outreach to dormant and at-risk members, with a clear mandate to reengage relationships before they lapse and to retain members who show signals of leaving. Success in this position is measured in member depth, member retention, and the conversion of single-service relationships into long-term, multi-product GHS memberships. Essential Functions and Responsibilities: • Indirect member outreach: Conduct structured outbound contact with members acquired through the indirect auto lending channel within 7 days of loan funding. Welcome the new member to GHS, explain the full range of credit union products beyond the indirect loan, and actively position checking accounts, debit cards, online and mobile banking, credit cards, and additional lending products. A successful conversion is defined as the indirect member adopting at least one additional GHS product., • New member onboarding: Conduct outbound onboarding calls to all newly opened GHS memberships as a core daily function. Welcome each new member, confirm understanding of opened products, identify additional needs, and cross-sell GHS products and services such as new checking accounts, loan products, credit cards, debit cards, and online/mobile banking. Outreach activity supports GHS annual business goals as established by the CEO., • Dormant member reengagement: Work an assigned list of dormant members on a cadence defined by the manager with the goal of reactivating the relationship. A successful reengagement is defined as the member completing a qualifying transaction or adopting a new product following contact. Maintain accurate records of all outreach attempts, member responses, and outcomes., • At-risk member retention: Identify members who exhibit at-risk signals — including account closure requests, declining transaction activity, withdrawal of direct deposit, or sustained balance decline — and conduct retention outreach with the goal of preserving the relationship. Document the reason members give for considering departure and escalate systemic themes to the supervisor., • Outbound calling campaigns: Execute defined outbound calling campaigns to grow products per member, including referral follow-up, post-event outreach, and member development initiatives as assigned. Each campaign has a stated objective, target audience, and success metric., • CRM documentation: Document all member outreach, contact attempts, conversations, and outcomes in the credit union's designated CRM or call tracking system on the same business day. Maintain a current pipeline of active member opportunities and provide activity reporting as required., • Member service support: Assist members with inquiries relating to, but not limited to, opening and closing accounts, product inquiries and credit union service in support of member accounts, IRA administration, CDs, transactions involving multiple savings bonds, and deceased member accounts., • Problem resolution: Resolve problems or discrepancies concerning member accounts. If needed, refer them to appropriate staff., • This role is structured as a phone-based outbound development position. Branch opening/closing, Member Service Representative phone queue coverage, and Loan Officer support are not standing functions; participation in these activities is by exception only and not part of routine workload. Performance is measured against CRM documentation standards, demonstrated professional standards, and goals established by the supervisor and credit union leadership. • CRM accuracy: 100% of member outreach documented in the credit union's designated CRM or call tracking system on the same business day., • Achievement of personal, team and business goals as established., • Adherence and compliance with credit union procedures and policies. This includes but is not limited to the Internal Controls Policy, Bank Secrecy Act, OFAC and other credit union, state and federal procedures, policies and regulations., • Prompt, friendly, personal and professional service to members and teammates., • Accuracy of work product, transactions and information., • Complete assigned training, product knowledge, cross training and sales techniques, and other development activities as assigned., • Teamwork with the Member Service team and other departments., • Maintain high level of confidentiality regarding credit union staff and member information., • Responsiveness to internal and external correspondence and inquiries. Follow through. Ownership and accountability. Minimum two years of demonstrated outbound sales, business development, member or customer relationship development, or call center sales experience required. Financial services or credit union experience strongly preferred. Direct experience converting prospects or single-service customers into multi-product relationships is a significant advantage. Prior teller, cashier, or transactional service-only experience without an outbound sales component is not sufficient for this role. Education: A high school education or GED is required plus the required experience. An Associate Degree is preferred. Interpersonal: This position requires sustained contact with members and prospective members and demands professionalism, courtesy, finesse, tact and diplomacy. The role requires a demonstrated ability to build rapport quickly over the phone, identify member needs through effective questioning, and influence purchase and adoption decisions without high-pressure tactics. Must demonstrate clear verbal and written communication. Other Skills: Must be able to operate standard office equipment and efficiently use and navigate a computer. Must be able to type and key data utilizing the Microsoft Office Suite and software unique to the credit union. Experience with CRM or call tracking software strongly preferred. This role requires the ability to navigate multiple systems and document conversations in real time while speaking with the member on the phone. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to stand or sit, use hands and arms to reach, and hands and fingers to feel. The employee is regularly required to talk, hear and communicate with members. The employee periodically stands, walks, reaches, stoops, kneels, crouches or squats and uses the stairs. Employees must regularly lift and/or move up to 10 pounds. Periodically lift and/or move 20 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment Employees are required to contribute to a positive work environment and demonstrate the credit union brand of "The Relationship of a Lifetime" by demonstrating GHS Service Standards of customer focus with positivity, personal ownership and accountability, clear and positive communication and responsiveness. Collaboration, consistency, and respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change. GHS is an equal opportunity employer. At GHS, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. GHS believes that diversity and inclusion among our teammates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Requirements:

Job DescriptionDescription: Machine Operator CentroMotion | Elliott Mfg. Binghamton, New York Welcome to CentroMotion, a global leader in manufacturing friction products, information and control devices, mechanical power transmission products, and thermal and motion controls. Our solutions are used in transportation, agriculture, construction, mining and industrial environments, and are designed to meet the unique needs of OEMs and aftermarket networks. At CentroMotion, we pride ourselves on deep subject matter expertise, long-term partnerships, and a drive for innovation and continuous improvement to help our customers achieve their goals. Our brands, including Carlisle Brake & Friction, CrossControl, Elliott Mfg., Gits Mfg., maximatecc, Power-Packer and Weasler Engineering, are recognized for their quality and reliability. Join us and be part of a team dedicated to helping build, move and feed the world. Your Role: The Machine Operator is a key member of the Elliott Manufacturing Assembly department. Under moderate supervision, you will be responsible for setting up and operating all relevant machinery, tools, and equipment. You will undertake production tasks in accordance with work instructions while maintaining company safety and quality expectations. You will also perform basic maintenance on equipment, troubleshoot problems, or arrange for supervisor to have equipment repaired or serviced by appropriate technicians. What You'll Be Doing: · Set up, operate, and program various manufacturing machines (methods, tooling, and fixtures to assure proper methodology). · Read and interpret work Instructions and assembly outlines. · Review and understand blueprint geometric dimensioning/tolerancing and notes. · Apply interpretation of blueprint to assembly build. Ensure all print specifications are met. · Inspect assemblies and document dimensional compliance using micrometers, vernier calipers and other measuring instruments. · Identify abnormalities and quality defects in assembly build. · Use standardized guidelines for setups, tooling, fixtures and equipment. What You Need to Succeed: · 3-5 years' experience in a manufacturing assembly or fabrication position. · Experience reading blueprints or manufacturing drawings. · Self-motivated and proactive, both with respect to managing workload and professional development. What Will Set You A part: · Ability to analyze, communicate and present information accurately and succinctly. · Proficiency using electronic spreadsheets, word processing, preferably Microsoft Office applications. Compensation: $20-$25/hr depending on experience and qualifications What We Offer: · Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage for positions of 30+ hours/week. · Health Savings Account: Benefit from annual employer contributions to your HSA. · Company-Provided Insurance: We offer life insurance, accidental death and dismemberment coverage, and short-term disability insurance. · Voluntary Insurance Options: Choose additional coverage for yourself, your spouse, and your children, including critical illness, accident, hospital indemnity, and long-term disability insurance. · 401(k) Plan: Take advantage of our 401(k) with matching contributions, fully vested from day one. · Educational Support: Access tuition reimbursement and scholarship opportunities to further your education. · Lifestyle Reimbursement: Receive a $150 Amazon gift card upon completion of your annual physical. · Wellness Program: Participate in health coaching, monthly webinars, quarterly challenges, and earn gift card incentives for participation and earning points. · Safe Work Environment: Work in a clean and safe environment. · Generous Paid Time Off: Enjoy 14 paid holidays, including a holiday shutdown between Christmas and New Year’s, plus paid vacation available from day one. · Paid Parental Leave: Take advantage of paid parental leave to support your family. Physical & Mental Demands: Able to operate manual pallet jack & pull/ push 50 lbs. What to Expect: While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Environment Where You'll Work: You will work independently in a production environment on machinery within the Assembly department but will collaborate with other employees to complete tasks as assigned. You will spend most of their shift on your feet, operating machinery and doing assembly and other duties as assigned by the Supervisor or Manager. Will have machine shop exposure and may be around weld hazards. Hardware: Assembly and Production Machines, Welders, Induction Heat Treater, PC, Telephone, Printers, Copiers & Measuring devices. Software: Office Suite, Network Operating System as needed. Ready to Join Us? If you’re excited about this opportunity, we’d love to hear from you! Apply now and let’s build something amazing together. Our Commitment to Equal Opportunity We value people as individuals with different backgrounds and believe that having a variety of perspectives is essential to drive innovation, foster creativity, and achieve success. We are committed to creating a workplace where people feel safe to share their ideas and concerns without fear of negative consequences. By valuing differences, we create an environment where everyone can thrive and contribute their unique perspectives to our collective success. We are an Equal Opportunity Employer, and we do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. Notification to Agencies: CentroMotion and its affiliated companies (Carlisle Brake & Friction, CrossControl, Elliott Mfg., Gits Mfg., Maximatecc, Power-Packer, and Weasler Engineering) do not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to CentroMotion employees. CentroMotion is not responsible for any fees associated with unsolicited resume submissions. Requirements:

Job Description Job Title: Interpreter / Translator (Per Diem) Organization: Journey’s End Interpreting & Translation Department Location: Buffalo, Jamestown, Binghamton Pay: $23–$30/hour (hourly, visible to job seekers) Program OverviewJourney’s End provides high-quality in-person, telephonic, and video remote interpretation and document translation services in 45+ languages for hospitals, schools, nonprofits, legal and real estate professionals, government agencies, and other organizations serving Limited English Proficient (LEP) individuals. We support and train a network of 60+ per-diem interpreters and offer community trainings on best practices for working with interpreters. Position SummaryAs a Journey’s End Interpreter/Translator you may choose to work as an interpreter, a translator, or both. Interpreters perform consecutive and sight interpretation in person, by phone, or via video remote. Translators provide accurate written translations of documents. Assignments are typically during regular weekday business hours; schedule varies by request. Primary Responsibilities • Interpreters: Provide consecutive oral interpretation and sight translation (reading aloud a written text) for service providers and clients in professional settings (in-person, telephonic, or video remote)., • Translators: Translate written documents accurately from source to target language without adding, omitting, or distorting content (e.g., certificates, IDs, flyers, surveys, report cards, handbooks, legal and medical documents)., • Adhere to Journey’s End confidentiality policy and HIPAA privacy regulations., • Follow the Journey’s End Interpreter Code of Ethics (professionalism, impartiality, confidentiality)., • Arrive on time for assignments and meet agreed deadlines for translation projects., • Fluency or near-fluency in English and at least one other language., • Strong command of grammar, spelling, punctuation, and written/verbal skills in both languages., • Ability to interpret and translate accurately and completely., • Basic computer skills (email, Microsoft Word, Excel)., • Highly organized, punctual, professional, reliable, and able to communicate courteously with supervisors and clients., • Commitment to ongoing skill development., • Reliable transportation.

Job Description As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary., • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc., • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account., • Process loan by phone requests., • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website., • Complete insurance verifications and policy summary requests., • Complete follow-up calls to request missing items and funds needed to bring policies up to date., • Keep records of customer interactions and transactions. Description of Duties & Responsibilities:, • Minimum of 3 years of experience in Customer Service., • Minimum of 1 year of accounting experience preferred., • Experience in an insurance industry or call center environment., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters

Job Description Join Culligan by WaterCo as a Service/Route Coordinator! Are you an organized, customer-focused professional who thrives in a fast-paced environment? Do you enjoy problem solving and optimizing processes to improve efficiency? If so, Culligan by WaterCo is looking for a Service/Route Coordinator to join our team! At Culligan, we are passionate about providing top-quality water solutions to homes and businesses. As a member of our team, you will play a critical role in ensuring smooth operations, enhancing customer experiences, and supporting our field technicians. Pay: $20-21/hour Schedule: Monday – Friday, 8:00am – 5:00pm Why Join Culligan? Employees of Culligan receive a competitive benefits package and exclusive privileges, effective immediately, including: • Medical, Dental and Vision insurance, • 401(K) retirement plans, • Exclusive Culligan Product Discounts, • Manage inbound and outbound customer calls, addressing inquiries and scheduling service appointments, • Provide in-person customer support and assist with service-related questions, • Optimize service schedules and assign routes to ensure efficiency for field technicians, • Set up an maintain customer accounts, • Track service completion and collaborate with field teams to resolve scheduling conflicts, • Process invoices, work orders, and discounts to ensure accuracy and compliance, • Support field teams with real-time coordination and communication, • 1+ years of customer service experience, route coordination or operations (preferred), • High school diploma or GED, associate or bachelor's degree in business, Operations or related field (preferred), • Proficiency in Microsoft Word and Excel and experience with IFS, Salesforce or similar systems, • Strong communication and organizational skills Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries. The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher levels of profitability. For more information or to connect with our recruiting team, text "JOBS" to 847-416-8623 Culligan by WaterCo is an Equal Opportunity Employer. #GEN

Job Description: Summary: This position supports the Utilization Management (UM) workflows by providing administrative support and customer service. This position acts as a resource for both internal and external customers through completing timely and accurate inbound and/or outbound calls, creating authorizations via phone, Care Advance Provider Tool, and fax for inpatient and outpatient procedures, behavioral health, and durable medical equipment. Essential Accountabilities: Level I • Facilitates inbound and outbound calls to customers (members and providers) by delivering excellent customer-centered service providing information regarding services in a call center environment., • Responds to customers in a professional, efficient manner to encourage public acceptance of products, services, and policies., • Perform triage for UM Services., • Serves as the primary contact for providers regarding authorization requests., • Contacts members and providers concerning regulatory requirements relating to Department of Health (DOH) notifications and other regulatory requirements such as the National Committee for Quality Assurance (NCQA) guidelines., • Provides timely response to all research inquiries from other departments and assures the response is thorough, accurate, and within regulatory timeframes., • Processes fax requests from the designated fax and system queues., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Assists and performs tasks associated with project and departmental management., • Backup Team Leads by assisting with questions when needed., • Work on assigned offline projects., • Provides, prepares, and assists with preliminary support to multiple levels of providers and or members (as well as others as needed), including but not limited to physicians, skilled nursing facilities, mid-level providers, members, pharmacies, pharmacists, and support staff., • Provide one-on-one support, coaching, and training to UM Services Reps., • Collaborates with other key departments (Claims, Customer Service, related care management units) to ensure end-to-end process for authorizations, telephonic notifications, and/or care management referrals is accurate and complete. Level III (in addition to Level II Accountabilities) • Assists Team Leads with assigned tasks when necessary (including but not limited to authorizations, claims, care management referrals, monitoring and controlling inventory levels/call queues, timeliness, reporting)., • Meet departmental requirements for Facets UM Services workflows and PEGA., • Resolves escalated customer questions and complex concerns., • Assists Medical Directors with scheduling Fair Hearings., • Assists with coordinating Grievance and Appeals requests., • Assist with all Blue Card Claims escalations., • Assist management with the review and creation of desk level procedures, acting as a subject matter expert for UM Services. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • High School Diploma or GED., • Experience with using a desktop computer in a professional environment, preferably with Microsoft Office Products., • Call center experience preferred, not required., • Strong analytical and problem-solving skills., • Strong written and verbal communication skills and ability to work within a team., • Demonstrated organizational skills to manage multiple projects and priorities., • Self-motivated and able to work independently, as well as on intra- and inter-departmental teams where needed. Level II (in addition to Level I Qualifications) • 2 years' experience working with managed care or healthcare industry., • Ability to apply in-depth knowledge of complex rules, such as those of the authorization process, regulatory processes/time frames, care management systems and processes, departmental policies and procedures, product lines, and contract benefits., • Advanced skills working between multiple programs and applications simultaneously., • Demonstrates willingness to develop collaborative solutions to achieve a better end-to-end process., • Demonstrates proficiency in basic navigation and utilization of department specific applications., • Demonstrates role-specific competencies as it pertains to their work unit on a consistent basis., • Active demonstration of broad knowledge base and positive work habits as evidenced by ability to train new staff, take on new challenges, flexibility in work assignments, and participation in meetings and projects as assigned. Level III (in addition to Level II Qualifications) • 4 years' experience working with managed care or healthcare industry., • Demonstrates a thorough knowledge and understanding of sources of information about health plan contracts, riders, policy statements, and procedures to identify eligibility and coverage and assisting other staff and other areas within the company with related inquiries., • Demonstrates operational knowledge of FACETS application and workflow processes, • Ability to resolve/respond to customer inquiries across multiple plans with limited assistance., • Ability to collaborate within the organization when issues arise with limited assistance., • Ability to identify potential systemic issues and report as necessary without supervisor assistance. Physical Requirements: • Ability to work prolonged periods sitting at a workstation and working on a computer., • Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand and speak clearly while using a phone, with or without a headset. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N3 - Min 18.55 Mid 22.72 Max 26.90 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionJob Title: Shipping and Receiving Specialist – 1st Shift Job Description The Shipping and Receiving Specialist ensures that all outgoing and incoming products are accurately documented, safely handled, and delivered on time to meet customer requirements. This role combines computer-based coordination and documentation with hands-on warehouse activities to support a high-volume manufacturing operation. The specialist plays a key role in maintaining inventory accuracy, supporting supply chain processes, and delivering high-quality service to internal and external customers. Responsibilities • Coordinate all products scheduled to ship within specified timeframes, ensuring they are properly documented, packaged, and safely secured for transport., • Prepare and manage shipping documentation, including bills of lading, packing slips, and other required forms, ensuring accuracy and compliance with customer requirements., • Verify quantities and confirm that all customer specifications for transport and packaging are met prior to shipment., • Confirm shipments in the computer system, update order status, and maintain accurate backorder records., • Prepare detailed delivery lists for trucks and ensure all outbound loads are organized and ready for on-time dispatch., • Consult daily with supervisors and managers to understand shipping and receiving priorities and ensure on-time delivery and high levels of customer satisfaction., • Ensure all required documents and forms are available and complete when reviewing and processing backorders., • Inspect and receive incoming materials and products from subcontractors, vendors, and platers, checking for accuracy, quality, and conformity to requirements., • Handle all rejected parts from subcontractors, vendors, and platers, and coordinate with the Quality Engineering department to obtain approval and disposition for all non-conforming items., • Enter accurate receiving data into the computer network and maintain up-to-date records of incoming materials., • Perform physical counts of parts and materials as required, both prior to shipping and upon receipt from subcontractors, vendors, and platers., • Support general warehouse activities such as labeling, picking, packaging, wrapping pallets, moving skids, and maintaining a clean and orderly work area., • Use material handling equipment, including forklifts and pallet jacks, to move products safely and efficiently within the facility., • Maintain a strong focus on attention to detail throughout all shipping and receiving operations to prevent errors and ensure data accuracy., • Collaborate effectively with team members and other departments to support smooth workflow and continuous improvement in shipping and receiving processes.Essential Skills, • Proven experience in shipping and receiving operations, including labeling, warehouse inventory, packaging, and picking., • Strong computer literacy with the ability to work extensively (approximately 80% of the time) on computers for data entry, documentation, and communication., • Proficiency with Microsoft Office Suite, including Excel, and the ability to manage emails and other electronic documentation., • Ability to perform physical tasks (approximately 20% of the time), such as wrapping pallets, moving skids, sweeping floors, and lifting UPS and FedEx boxes., • High level of attention to detail in all aspects of shipping and receiving to ensure accurate documentation, counts, and compliance with customer requirements., • Demonstrated physical stamina, with the ability to remain on your feet for the majority of the shift., • Experience working in a warehouse environment, including handling inventory and packaging activities., • Forklift experience, with the ability to obtain on-site licensing as required., • Ability to regularly lift 30–40 lbs and handle materials safely., • Strong problem-solving skills to address issues related to shipments, inventory discrepancies, and non-conforming materials., • Detail-oriented mindset with a focus on accuracy and quality., • Ability to work effectively as part of a team and contribute to a collaborative work environment., • Experience or exposure to supply chain management processes is highly beneficial.Additional Skills & Qualifications, • Experience with material handling equipment such as forklifts and pallet jacks., • Familiarity with manufacturing or industrial environments, including exposure to heavy equipment and related noise levels., • Comfort working with interactive diagrams and written instructions to follow standardized processes., • Background or interest in supply chain management and logistics., • Strong communication skills to work closely with supervisors, managers, and cross-functional teams., • Willingness to participate in on-the-job training and coaching to develop skills and advance within the organization.Why Work Here? You will join a rapidly growing organization that offers meaningful opportunities for advancement and professional development. The company provides paid holidays, paid time off, and sick time, supporting a healthy work-life balance. Employees benefit from a well-maintained facility with excellent lighting, interactive diagrams, and clear instructions in every department to support success on the job. The organization plays a leading role in a nationally recognized battery power technology hub, working closely with local partners to drive innovation and economic growth in the Binghamton area. The company is actively involved in the community and is committed to keeping manufacturing strong in the region. You will work with an approachable training and coaching staff who are genuinely invested in your growth and success. The culture emphasizes treating all employees like family, whether they join directly or through an agency, and regularly recognizes team members through appreciation events such as picnics, catered lunches, and access to an advanced, self-service cafeteria. Work Environment This role is based in a manufacturing facility in Binghamton, NY, operating on a 1st shift schedule from 6:00 a.m. to 2:30 p.m. The environment includes exposure to heavy equipment, machinery, and corresponding noise levels typical of a production setting. The position requires frequent walking, standing, bending, squatting, and continuous movement throughout the shift. Employees must be able to lift up to 50 lbs as needed and regularly handle loads in the 30–40 lb range. The facility is well maintained with excellent lighting and organized work areas, supporting safe and efficient operations. You will use computers extensively for data entry and documentation, as well as material handling equipment such as forklifts and pallet jacks for moving products and materials around the warehouse and production areas. Job Type & Location This is a Contract to Hire position based out of Binghamton, NY. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About Aerotek We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Job Description JOB SUMMARY/OBJECTIVE The Shipping Associate 1 is responsible for the accurate handling, packing, labeling, and inventory management of finished goods. This role ensures all customer orders are prepared to specification, maintains inventory accuracy through cycle counting, and manages packaging supplies required to support shipping operations. This position will also utilize a company box van to transport products to customer sites. ESSENTIAL DUTIES & RESPONSIBILITIES Including but not limited to: • Prepare, pack, and process finished goods orders for shipment in an organized and timely manner, • Ensure all products are properly labeled, tagged, and packaged in accordance with customer and regulatory requirements, • Stock finished goods inventory when items are not immediately shipped, • Identify and report damaged, missing, or incorrect items to the supervisor promptly, • Operate shipping equipment and systems safely and effectively, • Maintain inventory levels of packaging materials, supplies, tools, and equipment, • Perform cycle counts of finished goods and report discrepancies for resolution, • Maintain clean, organized, and safe shipping and finished goods storage areas, • Follow all company safety and security procedures and perform work in a safe manner, • Support other departments and production areas as assigned, • Proactively identify and recommend process improvements to enhance efficiency, quality, and overall performance, • Support customer deliveries through use of a company box van., • Other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES • Strong attention to detail and accuracy, • Ability to manage multiple tasks in a fast-paced environment, • Self-motivated with the ability to work independently, • Effective communication skills, • Ability to learn and apply product/part identification processes EDUCATION & EXPERIENCE • High school diploma or equivalent required, • 1-3 years of experience in shipping, warehouse, or logistics operations preferred, • Experience with domestic and international shipping carriers (e.g., UPS, FedEx, DHL), • Familiarity with ERP systems and inventory management processes, • Understanding of HTS codes, ECC codes, and international shipping requirements preferred, • Proficiency in Microsoft Excel and Word, • Experience with shipment tracking, reporting, and month-end activities preferred PHYSICAL/ENVIRONMENTAL REQUIREMENTS • This position is conducted primarily in a warehouse and production environment and involves frequent movement, including walking, standing, lifting up to 50 lbs. regularly and up to 80 lbs. occasionally, and handling materials. Work may require operating material-handling equipment and performing tasks in areas with varying temperatures, noise levels, and typical industrial conditions. The company is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the role. WORK AUTHORIZATION/SECURITY CLEARANCE: • Must be a U.S citizen DOT REQUIREMENTS: • Must possess and maintain a valid driver’s license with a clean driving record, • Must meet all applicable DOT requirements, • Successful completion of a DOT physical examination required, • Must pass and maintain compliance with DOT drug and alcohol testing requirements, • Must remain compliant with all company and regulatory driver qualification standards HOURS: • Full-time, • We offer a comprehensive suite of competitive benefits that reflects our commitment to employee well-being and professional growth. WORK LOCATION: • Must be able to commute to Binghamton, NY (required), • On-site position i3 Assembly, LLC. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination

Job Description: Summary: The COBRA & Premium Billing Administrator responds to and resolves written, telephone, and personal inquiries from clients and/or subscribers concerning policies and procedures in a professional and efficient manner. This position coordinates and monitors daily activities for COBRA and Third-Party Premium Billing Administration to ensure regulatory requirements & established standards and deadlines are met. Essential Accountabilities: Client Team • Serves as a point of contact for clients and brokers in relation to the day-to-day operational tasks including, but not limited to, responding to client and broker inquiries/requests; scheduling, facilitating, and delivering client reporting; processing member refund requests; managing open enrollment requests; monitoring member grace periods, managing member payment requests, reviewing and reporting on member payment status., • Responds to client/broker inquiries on a timely basis within department service standards. Notifies and educates clients of any rules or regulation changes., • Conducts webinar demonstrations and supports client and broker training of the software system and portal functionality., • Manages the rate renewal process for assigned clients., • Participates in client and broker requested conference calls. File Team and Enrollment • Responsible for the processing of the inbound and outbound departmental file exchanges within the services standards. Files are primarily membership files that require adding, updating, or deleting subscriber group data within the software system. Responsible for processing any identified error or no-load files., • Responsible for the coordination and execution of the daily carrier file for member coverage reinstatements, changes, and terminations., • Coordinates and collaborates will the LBS EDI team to proactively identify and resolve any file errors., • Communicate with client, broker, or vendor(s) to resolve file related processing issues., • Supports the process of establishing and testing new client files., • Monitors and documents each respective carrier preferred eligibility process., • Works with Carriers to assure all billing activities meet the needs of the client and the carrier. Level I • Maintains knowledge of rules, regulations, policies, and benefits governing COBRA and Premium Billing., • Administers group plans in accordance with all appropriate regulations and process all activity within service time standards., • Supports customer service team in answering or researching member inquiries. Researches, interprets, and responds to inquiries in a professional and efficient manner using problem solving skills., • Processes member requests not facilitated through software vendor, including but not limited to member payments, banking forms, enrollment and termination forms., • Assists in system and release testing and troubleshooting., • Performs departmental and team functions according to established desk level procedures (DLP). Participates in the development, updating, and monitoring of DLP., • Participates in ongoing training to further knowledge of regulations, software systems, policies and procedures, and develops skills to accurately fulfill requirements of the job., • Consistently meets the established departmental and team productivity metrics. Successfully satisfies the assigned tasks and standards of the inter-departmental team assignments., • Maintain current knowledge of LBS policy and procedures., • Consistently demonstrates high standards of integrity by supporting the Lifetime Benefit Solution's mission and values, adhering to the Corporate Code of Conduct and, leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs advanced research and resolution of inquiries and adjustments on behalf of clients, brokers or carriers., • Assists in resolution of escalated or systematic issues. Proactively identifies error trends., • Assists in client audits and data comparisons., • Services strategic accounts as well complex COBRA and Premium Billing accounts., • Serves as a resource to other team members. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I • High School diploma or equivalent. Associate degree in business administration or related field preferred., • Two or more years of related experience., • Knowledge of COBRA rules and regulations preferred., • General understanding of medical, dental, vision, and Medicare benefits., • Excellent problem solving, reasoning, and organizational skills. Ability to manage multiple projects., • PC experience including knowledge of Microsoft Word and Excel., • Excellent oral and written communication skills., • Ability to communicate effectively while working collaboratively and maintaining positive relationships with clients., • Ability to work in a team environment as well as independently. Level II (in addition to Level I Qualifications) • Four or more years of experience working in COBRA and Premium Billing industry., • Strong knowledge of COBRA and Premium Billing rules and regulations., • Demonstrated problem solving and ability to resolve complex inquiries or escalated situations., • Advanced knowledge of departmental software system and Excel. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset. One Mission. One Vision. One I.D.E.A. One you. Together we can create a better I.D.E.A. for our communities. At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity. We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply. OUR COMPANY CULTURE: Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $20/hr - Maximum: $26.90/hr The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the general guidance of the assigned management and in accordance with established systems and applicable accounting principles, the incumbent prepares and maintains a complete set of records to support financial transactions of the assigned area and/or Company. The incumbent will perform the accounting functions and activities in accordance with the specific requirements of the accounting area assigned, prepare and analyze various tax filings, and/or prepare internal and external financial reports. Essential Accountabilities: Level I • Under direct supervision, gathers and analyzes financial data from a variety of sources to prepare journal entries, account reconciliations and financial schedules in a manner consistent with ensuring internal and external audit compliance (i.e., appropriate documentation and support), in accordance with the applicable policy., • Provides periodic analysis and interpretation of financial statements at both an individual account level and at the financial statement line and Company level, including the development of processes to accumulate and analyze data spread over multiple systems/locations, for management review., • Prepares financial statements and regulatory filings under Statutory Accounting Principles (SAP), Generally Accepted Accounting Principles (GAAP) and other applicable regulations., • Researches technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Maintains and enhances the control environment, consistent with NAIC Model Audit Rule, by applying the internal corporate policies and procedures and external regulations., • Interacts with other areas (Finance Line of Business team, IT, Actuary, Treasury, A/P, Payroll, etc.) in the preparation of monthly internal financial reports, quarterly and annual respective State Insurance Department reports and other regulatory agency reports., • Keeps abreast of accounting/professional developments by attendance at seminars/workshops and professional society meetings, review of publications and as necessary, independent study., • Provides support to projects/initiatives within Finance or the wider Enterprise., • Back-up, train and offer guidance to other accountants in the department, as applicable., • Establishes and maintains constructive relationships when dealing with internal and external professionals, institutions, and agencies., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading according to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Under general supervision, works on more complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Provides enhanced support to projects/initiatives within Finance or the wider Enterprise., • Possesses a broader knowledge of subject matter. Level III (in addition to Level II Accountabilities) • Works under minimal supervision, handles complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Leads projects/initiatives representing Accounting and Financial Reporting division., • Possesses comprehensive knowledge of subject matter., • Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to financial concerns. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of seven (7) years). Bachelor's degree in accounting with a minimum of one (1) year of relevant experience is required. Candidates who have passed the CPA exam with less than one (1) year of relevant experience will be considered. Other business degrees with an accounting concentration may count toward the experience requirement., • Demonstrated understanding of financial statements and GAAP. An understanding of Statutory Accounting Principles would be beneficial., • Ability to interpret and effectively implement/apply changes in accounting guidance., • Demonstrated attention to detail required., • Demonstrated team working skills required., • Demonstrated analytical skills required., • Demonstrated ability to communicate and interact with all levels of the organization., • Takes initiative and promotes a continuous improvement mindset and culture., • Ability to simultaneously handle multiple priorities., • Ability to work independently., • Working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level II (in addition to Level I Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of nine (9) years). Bachelor's degree in accounting with a minimum of three (3) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of two (2) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong ability to communicate and interact with all levels of the organization., • Ability to work under general supervision, able to handle more complex priorities., • Possess solid working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level III (in addition to Level II Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of eleven (11) years). Bachelor's degree in accounting with a minimum of five (5) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of four (4) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong understanding of financial statements and GAAP. An expert understanding of Statutory Accounting Principles., • Ability to work independently and handle the most complex priorities., • Strong attention to detail required., • Strong team working skills required., • Strong analytical skills required. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E1: Minimum $62,400 - Maximum $84,000 Level II: Grade E2: Minimum $62,400 - Maximum $96,081 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles behavioral health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Accountabilities): • Process Management and Documentation - o Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies. o Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions. o Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department. • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by: o Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care. o Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing. o Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Active NYS RN license required with three years' behavioral health experience; or LMSW; or LCSW; or LMHC., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred, • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles physical health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include: Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • May participate in the orientation of new staff., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Essential Accountabilities) • Process Management and Documentation, • Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies., • Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions., • Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department., • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by:, • Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing., • Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group., • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree required. Bachelor's degree preferred., • Active NYS RN or Registered Dietician or Physical Therapist licensure required., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred., • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: WHY CHOOSE US? Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. We are seeking a Community Disaster Program Manager for Endicott, NY to support the ___. Will cover the 12 counties in the Southern Tier Chapter: Broome, Chemung, Chenango, Cortland, Delaware, Otsego, Schuyler, Steuben, Sullivan, Tioga, Tompkins Counties in NY, and Susquehanna County in PA. Must reside in the Endicott area. WHAT YOU NEED TO KNOW (Job Overview): As a Community Disaster Program Manager, you will supervise the implementation of the disaster services program in an assigned geographic area, as well as lead and supervise Disaster program staff and volunteer team responsible for local preparedness, response, and recovery management as well as management of government partnerships within assigned area. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters. Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Empower Volunteers: Manage and support an employee and volunteer team responsible for the implementation of volunteer-led disaster services programming throughout the assigned geographic area, or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, and planning and readiness. Lead the Program: Supervise employee(s) and implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region. Mission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically. Engage Community: Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies. Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers. Know Your Communities: Act as the local Red Cross disaster subject matter expert within assigned geographic area to maximize Red Cross presence and community engagement and mobilization. Ready to Respond: Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): * Education: Bachelor's degree required, or equivalent combination of education and related experience required. * Experience: Minimum 3 years of related experience * Management Experience: 1 year of lead or supervisory experience. * Travel: 25% travel. Must have a current, valid driver's license. REQUIRED SKILLS AND ABILITIES: * Excellent interpersonal, verbal, and written communication skills. * Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. * Proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. * Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook. * Ability to work outside of regular duty hours including nights and weekends. Deployment Requirement: Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Employees must meet all training and physical capacity requirements for deployment. RESIDENCY REQUIREMENTS * Chapter-based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers. Pay Information: The salary range for this position is (New York): $66,200 - $69,678. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in community and volunteer engagement, as well as project management. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 19 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 6% match * Paid Family Leave * Employee Assistance Program * Disability and Insurance: Short + Long Term * Service Awards and recognition The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an ___ partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit___ to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: ___

Job Description: This position is responsible for coordinating, integrating, and monitoring the utilization of behavioral health (BH) or physical health (PH) services for members, ensuring compliance with internal and external standards set by regulatory and accreditation entities. Refers appropriate cases to the Medical Director for review. Refer to and work closely with Case Management to address member needs. Participates in rotating on-call schedule, as required, to meet departmental time frames. Per department needs, may be responsible for additional hours. Essential Accountabilities: Level I • Performs pre-service, concurrent and post-service clinical reviews to determine the appropriateness of services requested for the diagnosis and treatment of members' behavioral health conditions, applying established clinical review criteria, guidelines and medical policies and contractual benefits as well as State and Federal Mandates. May perform clinical review telephonically, electronically, or on-site, depending on customer and departmental needs., • Plans, implements, and documents utilization management activities which incorporate a thorough understanding of clinical knowledge, members' specific health plan benefits, and efficient care delivery processes. Ensures compliance with corporate and departmental policy and procedure, identifies and refers potential quality of care and utilization issues to Medical Director., • Utilizes appropriate communication techniques with members and providers to obtain clinical information, assesses medical necessity of services, advocating for members in obtaining needed services, as appropriate, interacts with the treating physician or other providers of care., • Collaborates with hospital, home care, care management, and other providers effectively to ensure that clinical needs are met and that there are no gaps in care., • Acts as a resource and liaison to the provider community in conjunction with Provider Relations, explaining processes for accessing Health Plan to perform medical review, obtains case or disease management support, or otherwise interacts with Health Plan programs and services., • Makes accurate and consistent interpretation of required clinical criteria, medical policy, contract benefits, and State and Federal Mandates., • May be responsible for pricing, coding, researching claims to ensure accurate application of contract benefits and Corporate Medical Policies., • Accountable for meeting departmental guidelines for timeliness, production and metrics and meeting requirements established for audits to ensure adherence to regulatory and departmental policy/procedures., • Maintains compliance with all regulatory and accrediting standards. Keeps abreast of changes and responsible for implementation and monitoring of requirements., • Assists with training and special projects, as assigned., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors staff and assists with coaching, as necessary., • Provides consistent positive results on audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments; cross-trained to review various levels of care and/or services., • Participate in committees and lead when required. Level III (in addition to Level II Accountabilities) • Displays leadership and serves as a positive role model to others in the department., • Identifies, recommends and assesses new processes to improve productivity and gain efficiencies for performance improvement opportunities in the Utilization Management Department., • Assists in updating departmental policies, procedures, and desk level procedures relative to the functions., • Expert and resource for escalations - Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentor (to others in department) - Provides guidance and leadership to the daily activities of the Utilization Management Department clinical staff. Acts as resource to Utilization Management staff, members and providers., • Provides backup for the Supervisor, whenever necessary. Participates in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Assists Medical Director (MD) in projects as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree and active NYS RN license required. Bachelors degree preferred., • Minimum of three (3) years of clinical experience required. Utilization Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Demonstrates general understanding of coding standards., • Maintains current and working knowledge of Utilization Management Standards., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members. Associates degree and active NYS RN license required. Bachelors degree preferred. Level II (in addition to Level I Qualifications) • Minimum of 2 years in utilization management position., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology., • Ability to take on broader responsibilities., • Ability to participate in training of new staff. Level III (in addition to Level II Qualifications) • Must have been in a utilization management position or similar subject matter expert for at least 5 years., • Broad understanding of multiple areas (i.e. UM and CM). Incumbent is required to know multiple functional areas and supporting systems., • Expert in Utilization Management and ability to handle complex assignments, challenging situations and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to independently travel within regions., • Ability to work at a computer for prolonged periods of time. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E3: $62,400 - $106,929 E4: $65,346 - $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Enrollment Resolution Examiner is responsible for resolving complex enrollment and billing reconciliation issues between the Health Plan and external customers including but not limited to State and Federal Government Agencies, under the general direction of management and in accordance with the objectives and policies of the Health Plan, State and Federal guidelines. The position will work across multiple Enrollment operational areas. Essential Primary Responsibilities/Accountabilities: Level I • Responsible for reconciliation of regulatory and Health Plan Enrollment data through audit and review, utilizing the internal and external guidelines/regulations/policies and procedures. Strong knowledge of reporting and associated regulatory guidelines used to verify enrollment and billing accuracy to ensure plan is paid correctly in order to maintain accurate financial records., • Responsible for ensuring member and/or group documentation and transactional updates are completed to reconcile account discrepancies. Receives, reviews and updates discrepancies from internal departments and external customers relating to the Membership subscriber/member/group files, • Investigates, works, analyzes, tracks and monitors operational issues identified during the financial balancing adjustment of funds. Participates in process and technology improvement efforts to identify and remove barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Prepares regular and periodic reports for the review and assurance of following processing guidance including but not limited to, the operations reporting of all transactions., • Initiates necessary requests to other operational areas to resolve identified problems or recommendations for process improvement. Communicates with internal and external customers and also, provides supporting documentation and makes recommendations for procedure changes based on analysis completed., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Be proficient in one line of business and able to process inventory from other lines of business as requested. Level II in addition to Level I responsibilities, Level II will perform the following: • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure. Ability to support other team members within your primary line of business by responding to questions, demonstrating key tasks and reviewing work, • Subject matter expert in one line of business and proficient in a several inventory areas in other lines of business., • In depth understanding and working knowledge of the cross functional enrollment processes as they pertain to the Resolution Examiner work to research and resolve discrepancies or inquiries., • Ability to support implementation of new processes and procedures related to Resolution Examiner inventory work. Accountability included but not limited to, creation of test cases, testing of the process, end user testing, creating documents and establishing procedures. Represents Enrollment Resolution on corporate projects as well as cross functional work groups, acting as a subject matter expert, providing advice and counsel to project teams and leadership on requirements Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Conducting financial analyses and recommendations, or related work experience and proven ability to exercise the requirements and responsibilities of the position required., • Three (3) years' experience with financial data or Health Insurance Enrollment experience; or an associate degree in finance, accounting, or similar discipline., • Capable of establishing constructive relationships with all levels of internal and external of the organization., • Must be able to prioritize assignments and work accurately and independently within established time frames., • Must be flexible and able to adjust to rapidly changing priorities., • Must have solid communication skills - both verbal and written., • Proven organizational, analytical, and time management skills., • Computer proficiency, including experience in Microsoft Office Suite., • Strong attention to detail and accuracy. Level II • A minimum of five (5) years health insurance operations experience preferred., • Ability to represent the department independently as a subject matter expert in discussions with other areas of the company., • In depth regulatory and Enrollment process knowledge in one line of business and working knowledge in an additional line of business., • Proven ability to support and train peers. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N5: Minimum: $20.02 - Maximum: $33.03 Level II: Grade N6: Minimum: $21.83 - Maximum: $34.92 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities Include: • Oversee all incoming emails and phone calls, redirecting them as necessary., • Drafting, proofreading, and distribution of confidential correspondence., • Management of personal bank accounts and oversight of all financial matters., • Process payroll weekly., • Reconciliation of bank accounts., • Preparation of monthly cash flow statements and the processing of credit card statements., • Process vendor payments., • Oversight and execution of travel arrangements., • Maintenance of the calendar and the scheduling/coordination of meetings., • Act as a primary point of contact for outside communications., • Must possess a minimum of a bachelor’s degree or equivalent experience., • 5+ years of experience as an executive assistant., • Detail-oriented with excellent proof-reading skills., • Proficiency with the Microsoft Office Suite is required., • Experience with Quickbooks is required., • Proven experience with accounting and the general management of finances., • Ability to maintain and meet various deadlines in a fast-paced environment., • Excellent verbal and written communication skills., • M– F, 8 AM – 5 PM, • In-person, • Health, Dental, Vision Insurance, • 401k

Job Description As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary., • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc., • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account., • Process loan by phone requests., • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website., • Complete insurance verifications and policy summary requests., • Complete follow-up calls to request missing items and funds needed to bring policies up to date., • Keep records of customer interactions and transactions. Description of Duties & Responsibilities:, • Minimum of 3 years of experience in Customer Service., • Minimum of 1 year of accounting experience preferred., • Experience in an insurance industry or call center environment., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters

Job Description We are looking for: A professional with a passion for Human Resources and a particular interest in talent acquisition to join a dynamic and experienced HR team. If you enjoy working in a fast-paced environment, handling multiple priorities, and growing your HR expertise while making a meaningful impact, this role offers an exciting opportunity to do just that. This is a Binghamton Home Office position. As an Associate Human Resources Generalist, you will primarily be responsible for supporting the Company’s recruitment efforts while also providing reliable and professional HR support across other functional areas as needed, including benefits, compliance, leave administration, compensation, performance management and employee relations. As a Human Resources Generalist, you will use independent, sound judgement and knowledge of current employment and labor law to provide professional support to managers and employees across many functions, including recruitment, employee relations, benefits administration, leave administration, compliance, compensation, employee training and performance. You will support current programs and practices and work with others to improve and create new programs and practices. You will develop and maintain relationships with Company employees, managers and external vendors and support the HR function. This position will be an Associate Human Resources Generalist or a Human Resources Generalist based on relevant skills and qualifications. Description of Duties and Responsibilities of an Associate Human Resources Generalist or a Human Resources Generalist: • Recruitment: Assist with administering the recruitment function. Develop and post positions, review job applications and schedule and conduct interviews. Train management on recruitment process and provide additional resources as needed. Make job offers and initiate the hiring process. Participate in local job fairs and develop and maintain relationships with key local recruitment contacts., • Benefits: Assist with the evaluation and administration of benefit programs., • Leave Administration: Support the administration of leave and Worker’s Compensation claims. Educate employees and managers on FMLA, PFL and other leave rights., • Accommodation under ADA: Evaluate requests for accommodations under the ADA., • Compensation: Participate in the compensation process. Evaluate requests and make recommendations., • Career Development: Understand position needs and develop job descriptions and career paths. Evaluate job descriptions for grade level and position status., • Employment issues: Assist employees and managers in addressing and resolving work related issues., • Training: Coordinate and participate in employee and management training related to assigned job responsibilities., • Compliance: Independently research HR topics to maintain up-to-date knowledge of HR laws and practices. Research new and updated state and federal laws and regulations. Make recommendations to update policies and procedures and keep HR department up to date as related to assigned job responsibilities., • HR Systems: Assist with the support the maintenance of Human Resources Information Systems (HRIS), run reports and develop HR metrics. Research, implement new HRIS systems or functionality as appropriate to assigned job responsibilities., • HR Team Member: Provide backup, support and training to other areas of the HR department., • Recruitment: Administer the recruitment function., • Work performance Issues: Assist in meeting performance management objectives, including working with management to resolve basic performance issues and reviewing performance appraisals., • Employment Law: Apply working knowledge of federal, state, and local employment laws to ensure compliant HR practices., • Support and administer leaves of absence and accommodations, ensuring proper documentation, timely communication, and regulatory compliance., • Support management with professional input and guidance on business unit restructures, workforce planning and succession planning., • Identify employee and management training needs and conduct or coordinate employee and management training related to human resources topics., • Work with managers and employees to improve work relationships, build morale and increase productivity and retention., • Assist management in conflict resolution and in handling employee relations issues. Conduct effective, thorough and objective investigations as appropriate., • 1 to 2 years of experience in a fast-paced Human Resources environment., • Working knowledge of human resources disciplines, including recruitment, employee onboarding and offboarding and benefits administration., • Basic understanding of Federal and New York State employment and labor law., • Experience in financial or insurance industry is helpful., • Intermediate knowledge of Microsoft Office Suite required., • Experience with HRIS software. ADP preferred., • Experience with talent management software. Cornerstone preferred., • Excellent written and verbal communication skills with the ability to adjust communications in consideration of the needs of others., • Strong proficiency in Microsoft Office (Outlook, Word, Excel)., • Excellent interpersonal skills and the ability to work with individuals at all levels of the organization., • Lead by example with a positive attitude and high integrity., • Strong analytical, decision making and problem-solving skills., • Proven ability to establish business relationships with executives, managers and employees., • Ability to perform work accurately and thoroughly., • Strong attention to detail., • Ability and interest to learn and adapt quickly to changing needs., • Ability to prioritize and organize a heavy workload with changing deadlines., • Competence in and comfort with handling difficult and complex employee situations., • 2 to 4 years of progressively responsible human resources experience., • Demonstrated success supporting full-cycle recruitment for multiple roles, balancing competing priorities and deadlines., • Working knowledge of multiple human resources disciplines, including recruitment, benefit program administration, leave and accommodations administration, compensation and employee relations., • Familiarity with federal and state employment laws and regulations. Multiple state experience is preferred., • Demonstrated experience independently managing HR processes and employee matters from start to finish., • Experience supporting managers with HR guidance and day-to-day employee relations issues. Pay Range: Associate Human Resources Generalist: $25.48 to $32.00 hourly Human Resources Generalist: $63,000 to $75,000 annually To apply: Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters

Job Description As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary., • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc., • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account., • Process loan by phone requests., • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website., • Complete insurance verifications and policy summary requests., • Complete follow-up calls to request missing items and funds needed to bring policies up to date., • Keep records of customer interactions and transactions. Description of Duties & Responsibilities:, • Minimum of 3 years of experience in Customer Service., • Minimum of 1 year of accounting experience preferred., • Experience in an insurance industry or call center environment., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters

Job Description Culligan is currently seeking individuals experienced in customer-focused positions to act as Service & Route Coordinator. The Service & Route Coordinator. works directly with customers to address inquiries, schedule appointments, assign routes and maintain customer accounts. The goal of this position is to supply a superior level of service that exceeds the customers’ expectations. Join Culligan by WaterCo as a Service/Route Coordinator! Are you an organized, customer-focused professional who thrives in a fast-paced environment? Do you enjoy problem solving and optimizing processes to improve efficiency? If so, Culligan by WaterCo is looking for a Service/Route Coordinator to join our team! At Culligan, we are passionate about providing top-quality water solutions to homes and businesses. As a member of our team, you will play a critical role in ensuring smooth operations, enhancing customer experiences, and supporting our field technicians. Pay: $20-21/hour Schedule: Monday – Friday, 8:00am – 5:00pm Why Join Culligan? Employees of Culligan receive a competitive benefits package and exclusive privileges, effective immediately, including: • Medical, Dental and Vision insurance, • 401(K) retirement plans, • Exclusive Culligan Product Discounts, • Manage inbound and outbound customer calls, addressing inquiries and scheduling service appointments, • Provide in-person customer support and assist with service-related questions, • Optimize service schedules and assign routes to ensure efficiency for field technicians, • Set up an maintain customer accounts, • Track service completion and collaborate with field teams to resolve scheduling conflicts, • Process invoices, work orders, and discounts to ensure accuracy and compliance, • Support field teams with real-time coordination and communication, • 1+ years of customer service experience, route coordination or operations (preferred), • High school diploma or GED, associate or bachelor's degree in business, Operations or related field (preferred), • Proficiency in Microsoft Word and Excel and experience with IFS, Salesforce or similar systems, • Strong communication and organizational skills Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries. The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher levels of profitability. For more information or to connect with our recruiting team, text "JOBS" to 847-416-8623 Culligan by WaterCo is an Equal Opportunity Employer. #GEN

Job Description Land Survey Party Chief Hulbert Engineering and Land Surveying, D.P.C. is looking for motivated, career-minded individual to fill a Survey Party Chief position. Role: The Survey Party Chief will perform field surveys throughout New York. The Party Chief will work solo and/or with another survey person. Experience with Total Stations, Leica GPS equipment, and data collection software is required, along with downloading/uploading files in accordance with company procedures. Knowledge and ability to collect data in a manner acceptable for field to finish procedures is desired. The Party Chief will also perform in office duties related to CAD mapping with MicroStation and AutoCAD, deed research, and deed plots. Successful candidate must have valid driver's license, a good driving record, and be physically capable and willing to perform full day outdoor work. Responsibilities: • Run and supervise a one or two-man field crew., • Prepare field notes, sketches and photos., • Collect data for topographic, utility, structural monitoring, boundary, wetlands, other types of surveys., • Perform construction layout., • Utilize robotic total stations, optical/digital levels, and GPS., • Perform daily downloads of data collector files., • Adhere to company protocols for maintenance and upkeep of survey equipment and vehicles., • Interface with clients in the field and report project status to the assigned project manager. Experience: • Minimum 3 years of experience as Party Chief on a field survey crew, doing property line, boundary, topographic, ALTA surveys, and construction layout., • Two-year Associates Degree., • Experience with Leica robotic total stations and GPS., • Proficiency in Microsoft Office Suite, Leica data collection software, MicroStation, and Auto CAD software., • Ability to react positively to difficult project assignments and/or clients., • Self-starter with the ability to work independently yet follow defined procedures., • Must possess a valid driver's license and have a clean driving record., • Must be willing to travel. Benefits: • 100% employer paid Life Insurance Coverage with employee buy up options, • Health Insurance, • Holiday pay, • Sick pay, • Paid vacations, • Per diem for any overnight stay, • Overtime and wage rate incentives, • Possible year-end bonuses based on performance, • Apparel allotments for boots and work attire, • Company Truck, • Cell Phone Reimbursement

Job Description Salary: 65,000 - 75,000 / year based on experience Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training Pay Grade: 12 Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually. Job Summary The Retail Manager role is an exciting opportunity for an energetic and entrepreneurial leader who is always looking for better, more efficient ways to operate. This position is responsible for the successful operation of retail and cafeteria services within Food & Nutrition Services. The Retail Manager oversees daily operations, staff leadership, financial performance, and customer satisfaction while supporting a high‑quality dining experience in a healthcare setting. Retail Managers perform a wide range of responsibilities, including planning and supervising special functions, maintaining cash controls and payroll records, and recruiting, training, and developing hourly team members. This role also plays a key part in fostering positive public relations and ensuring resources are used safely and efficiently. Key Responsibilities • Oversee daily administrative and operational functions, • Manage all aspects of staff leadership, including hiring, training, scheduling, and coaching, • Direct financial performance including budgeting, forecasting, and financial reporting, • Monitor marketplace trends to enhance retail offerings, • Manage cost controls and oversee expenditures for the account, • Ensure compliance with sanitation, safety, and food safety standards, • Purchase, manage, and control inventory, • Lead the rollout of new culinary programs in collaboration with company culinary and marketing teams, • Serve as the primary liaison with the client and internal stakeholdersPreferred Qualifications, • Culinary degree preferred, or Associate degree with related experience, • Three or more years of supervisory experience in foodservice operations, • Prior leadership experience in healthcare, senior living, retirement, or similar environments strongly preferred, • Strong knowledge of retail, food, and catering trends with emphasis on quality, production, sanitation, food cost controls, and presentation, • Proven leadership, management, and coaching skills, • Strong written and verbal communication skills, • Financial, budgetary, accounting, and analytical abilities, • Proficiency with Microsoft Office, email, internet, and relevant computer systems Apply to Morrison Healthcare today! Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Morrison Healthcare are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: 1532243 Morrison Healthcare AMY S MILLER [[req_classification]]

Job Description: Summary: The Transition Coordinator will work in support of the Hospital to Home program by coordinating efforts of medical and behavioral health care managers to ensure that all members who are hospitalized leave with comprehensive discharge plans. The Care Coordinator may engage members and/or their loved one's face to face in one of our Hospital to Home facilities and may collaborate with hospital treatment teams and discharge planners. Engagement may also occur over the phone and through electronic channels such as email, Microsoft Teams and fax. Outreach may include but is not limited to: appointment setting, member communication about gaps in care and preventive health opportunities, member and provider education, communication campaigns, prior authorization process for step down treatments, home care, durable medical equipment and medications. The Care Coordinator will assist with mail processing, materials organization, technology/service requests and other administrative tasks as necessary. This position is based is one or more Hospital to Home facilities and therefore requires hospital clearance and compliance with any hospital standards (ie. physical exam, PPD, up to date with vaccinations). Essential Accountabilities: • Work collaboratively with other members of the CDPHP Care Management team, including Registered Nurses and Social Workers; as well as collaborators from other areas of Member Health, Member Services and State Programs., • Exhibit strong customer intimacy and ability to prioritize needs for complex hospital discharges, with support from clinical staff when needed;, • Engage effectively through written and verbal communication with both members and providers;, • Conduct targeted member and provider outreach via face to face engagement, phone calls and mail communication;, • Work collaboratively with members and families to build rapport and positively impact overall health status and compliance with health care service;, • Schedule member appointments and ensure timely sharing of hospital records with primary and specialty care providers, ensuring proper consents are in place;, • Schedule meetings and/or conferences by interacting with internal partners and/or external clients/partners to coordinate calendars, accommodations, meeting materials and supplies;, • Serves as a resource pertaining to the authorization process for member/provider inquiries (requires a familiarity with plan benefit design and CDPHP prior authorization process);, • Respond to ad-hoc requests (filing, copying, responding to problems with printers, etc.),, • Coordinate and monitor project status and/or manage small projects/programs, and/or participate in larger projects representing the team;, • Practice and adhere to departmental, organizational and state guidelines;, • Contribute to several projects simultaneously and effectively. Develop and implement new solutions that enhance the efficiencies within the department;, • Participate in data collection through accurate documentation and record keeping;, • Adapt to changing work priorities and a fast-paced environment while maintaining a professional attitude;, • Maintain comprehensive computerized records of all case management activities;, • Maintain effective, cooperative working relationships with people both internally and externally as it relates to the operations and business of CDPHP;, • Facilitates communication links among different disciplines involved in the member's treatment;, • Work independently and maintain confidentiality at all times;, • Work additional hours as needed;, • The employee agrees to comply with CDPHP's Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the Corporate Compliance Policy and has a duty and obligation to report any suspected violations of any law, the standards of conduct or Corporate Compliance Policy to his or her immediate Supervisor, the fraud and abuse hotline, the Compliance Officer, the Compliance Director, Human Capital Management or the Chief Executive Officer;, • Performs other duties as assigned. Minimum Qualifications: • Associates degree or two (2) years of equivalent experience required., • Associates degree in human services or related field preferred., • Minimum one (1) years of experience working in customer service required., • Experience with Government or State Programs population preferred., • Experience with and knowledge of social determinants of health required., • Proficiency in Microsoft Outlook, Word, and Excel required. Knowledge or experience in PowerPoint, Access or other database software preferred., • Strong understanding of community characteristics and resources in the local community preferred., • Bilingual preferred., • Excellent verbal and written communication skills., • Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions., • Demonstrated ability to work with and maintain confidential information., • Demonstrated ability to provide excellent customer service and develop relationships both internally and externally., • Excellent verbal and written communication skills., • Flexibility to adapt to a changing and fast-paced environment., • Ability to travel locally as needed. Access to reliable transportation and a valid driver's license is required. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N4: Minimum: $19.22 - Maximum: $30.76 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the general direction of the Assigned Management, and in accordance with sound and ethical procedures, objectives and controls, a Network Services Analyst analyzes and evaluates the composition and characteristics of Health Plan provider networks. This position also is responsible for the development of consistent payment methodologies and negotiates allowances for out of area/out of network non-par claims. In the course of this work, the Analyst will be required to work closely with others to assemble and produce documentation and informational materials that will guide Senior Management in making strategic network specific business decisions. Essential Primary Responsibilities/Accountabilities: All Levels - Manages and supports various projects with implications for all lines of business. These projects arise in response to shifts in marketplace dynamics, changes in the delivery of healthcare services, or the emergence of new products. Responsibilities include, but are not limited to: * Differentiates claim types and navigates through the various claims platforms. * Uses pricing tools and efficiency in the varying payment methodologies. * Gathers data from a variety of sources; updates and maintains a variety of; prepares financial reports, statements and analysis for management review. * Performs assigned analysis and/or assists in complex analysis for supervisory review, creates models and makes recommendations based on the analysis completed. * Assists in the determination of the impact of various business options for strategic planning and other financial decisions. * Assists in accumulation and evaluation of data from outside sources to negotiate pricing for out of area/network services. Develops letter of agreement then notifies claims department that service has been priced. * Responsible for the development and analyses of supporting financial schedules, including preparation of worksheets, maintenance of appropriate backup and documentation for internal control and auditing purposes. * Supports and maintains contracting and relationship responsibilities associated the utilization of the Blue and non-Blue national/regional provider network(s), including development and maintenance of vendor contracts, tracking of open issues, leading team efforts to matrix manage open network issues relative to prospective employer groups, tracking and status reporting for senior management. * Creates and maintains network tracking reports by product and by region, including threatened resignation reports, specialty inventory reporting, provider specific product participation reporting, assessing analytics to identify potential network gaps and recommendations for change. * Supports product development initiatives such as development of networks to service Safety Net and Medicare products. This includes development of reports on products, network strategies, status reporting on activity, financial information preparation for negotiators. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. * Regular and reliable attendance is expected and required. Level II - performs similar functions as the Network Services Analyst I and can be differentiated by the following: * Works with larger, more complex, higher visibility accounts that have been escalated. Develops and maintains more complex vendor contracts. * Identify root cause of problems; develop potential options and likely outcomes of each option; Recommend optimal option. * Model financial impact of change to reimbursement methodology on an individual claim basis; Articulates impact of changing from one reimbursement methodology to an alternate. * Analyzes, identifies and recommends improvements to the claims process and inventories such as triaging misrouted cases, conducting cost and quality analyses. * Maintains appropriate backup and documentation to ensure regulatory compliance is being met. * Demonstrates adherence to internal controls surrounding regulatory compliance and have ability to explain same. Level III - performs similar functions as the Network Services Analyst I & II and can be differentiated by the following: * Facilitates cross-functional workgroups and internal meetings to present recommendations and lead workgroup to determine best course of action to implement corrections to system or process improvement opportunities. Presents information clearly. * Discusses complex out of network claims with providers and recommends solutions. Tracks unusual and/or outstanding claims. * Identifies trends and opportunities with network management/negotiators, etc.; presents findings and recommendations to management. * Works with key stakeholders to create improvements as either a dedicated resource or with overall division processes to ensure end to end continuity. * Analyzes and interprets complex records/documentation; reviews and assesses validity of financial estimates from a variety of sources against stated business objectives. * Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to reimbursement concerns. * Applies principles of total quality management, team leadership, facilitates peer review activities on a consistent, ongoing basis to identify and remove barriers to increased productivity, quality, cost effectiveness, and timeliness of operations and customer satisfaction. * Designs and develops reports which illustrate integrated solutions to meet business needs or enhance performance. * Reviews and approves project cost/benefit analyses prior to presentation to company management. * Acts as a mentor to the team by setting, and striving to achieve high levels of professional competence. Leads by example. Minimum Qualifications: NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials and skills. Level I * Bachelor's degree in Health Care Administration, Business, Finance or relevant field with a minimum of four years health care/business experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * In lieu of degree, a minimum of eight years health care/business experience in an analytical function including a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Ability to read and understand contractual language - weave through it and be able to negotiate on layman's terms. * Strong analytical, written and oral communication, organizational and time management skills. * Proficiency in Microsoft Office suite. * Ability to work with the various levels of internal management and external audiences. Level II - requires similar minimum qualifications as level I, as well as: * A minimum of five years health care experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Excellent written and oral communications skills in addition to strong organizational and time management skills are required. * Strength in spreadsheet, data base, word processing and Microsoft Office products. * Ability to present and communicate complex issues with fluency and expertise. * Must be able to interact comfortably with all levels of management. * Relationship building skills required Level III - requires similar minimum qualifications as level I & II, as well as: * A minimum of seven years health care analytical experience, plus a minimum of two years of business user experience including negotiation, research, analysis and working with outside customers. * Ability to identify trends and opportunities with network management/negotiators, etc.; presents findings and recommendations. * Demonstrated leadership, decision-making and team building skills. * In addition to solid oral and written skills, must have solid presentation skills. * Certification preferred in Lean Six Sigma Green Belt. * Excellent presentation skills. Physical Requirements: * Use of computers and phone * Ability to have limited travel In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E2: Minimum $62,400 - Maximum $96,081 Level II: Grade E3: Minimum $62,400 - Maximum $106,929 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the guidance of the assigned EPMO leader, the EPMO Project Manager is responsible for managing and delivering application, operations, ongoing program, and/or business projects for the Excellus Health Plan. Essential Primary Responsibilities/Accountabilities: Level I: • Works with Project Manager Levels II/III/IV to determine project schedules, deliverables, assignments, tasks, project meetings (scheduling and meeting notes), status reporting, communication, and action items, as required., • Works with Project Managers Level II/III/IV and project teams to track work, tasks, and project assignments in order to keep projects on-time and within scope and budget., • Facilitates core team meetings and other relevant project meetings including managing project agendas and minutes., • Creates and manages documents in support of the project Change Management (CMR) process., • Functions as a back-up for Project Manager Levels II/III/IV, as needed., • Performs project management duties over small tier and Enterprise projects or other initiatives as assigned., • Maintains currency on emerging project management techniques and advanced communication mechanisms., • Learns departmental tools required to do the work: Planview, Microsoft Teams, Sciquest, SNOW etc., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Always acts professionally., • Fosters an environment of continuous improvement and encourages innovative thinking., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Plans, directs, and coordinates a matrixed team's activities to manage and implement approved scope from business case through project close-out., • Plans, schedules, monitors, and reports on activities related to the project., • Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risks., • Monitors and controls project scope, requirements and change management needs., • Identifies the appropriate blend of talent and resources to meet project needs and requirements., • Formulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirements., • Applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies. Produces work plans according to required standards., • Monitors and reports on the progress of the resolution of high impact problems according to established standards., • Escalates issues which project team is unable to resolve through appropriate channels relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope of project upward, including proposed solutions whenever appropriate., • Meets regularly with management, sponsors, and project teams to review project scope/progress and resolve project issues., • Establishes appropriate metrics for measuring key project criteria., • Maintains currency on emerging technologies and project management techniques., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs., • Matrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutions., • Maintains knowledge of hardware, software, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current use., • Represents Managers and Directors of supported areas in all meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, meetings and workgroups., • Coaches and provides counsel to members of cross-functional teams to accomplish project objectives, meet established schedules and budget, or resolve technical/operational issues., • Serves as a Change Leader, developing and implementing strategies that will benefit the Heath Plan., • Mentors new Project Managers on Excellus methodology, processes, tools, organizational structure., • Assists with coordination of the workload of several Level I/II and Contract PMs on larger projects requiring multiple PMs and teams., • Works with various groups across the organization to define the scope of a project and how that contributes to larger strategic goals and initiatives of a department and/or the corporation., • Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stage., • Performs elevated project management duties; specifically, provides focus on business outcomes and measurable business benefits, manages multiple projects which target one defined business outcome, manages changes in business strategy and priorities, and maintains an organizational/enterprise wide focus., • Meets with Project Managers regularly to discuss project related tasks, schedules, risks & issues and deliverables., • Manages large scale, highly visible, strategic enterprise projects that may transition to ongoing responsibility as 'owner' for end to end program management, • Functions as a resource to the project team in areas of escalation & support, critical path management and as a level one escalation point of contact for other project managers, Business areas, Sponsors, IT staff and EPMO leadership., • Provides project management expertise, guidance and support to other Project Managers, • Builds strong professional relationships with Project Managers and leadership., • Provides supplemental training to Project Managers as needed., • Develops and communicates project management best practices., • Provides governance for project artifacts including project schedule review., • Project Management Subject Matter Expert in usage of change management, project methodology, budget management, risk management and other project processes and procedures., • May support EPMO Leadership with interviewing of new candidates; on-boarding process for new employees or contractors; providing input to staff performance reviews., • Creates program level summarized status reporting as appropriate. May engage Demand Management and Business Resource Managers as necessary for business case questions/development., • Contributes to Methodology and Process creation; comments and reviews to enhance organizational process maturity and delivery capability. Fosters an environment of continuous improvement., • Assists with the definition, streamlining and improvement of execution and governance processes, identifies and assists with opportunities for enhancing process uniformity., • May represent Managers and Directors of supported areas in meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, other meetings and workgroups. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, multiple projects and/or programs, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Bachelor's degree in Computer Science, Information Technology, Business Administration or relevant field (or four additional years related work experience in lieu of degree)., • Three (3) years related work experience., • Technically competent with various software programs such as MS Project, Word, OneNote, Excel and PowerPoint., • General knowledge of multiple project methodologies: Waterfall, Agile, SDLC, etc., • Maintains awareness of project management methodologies, processes and deliverables., • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities., • Ability to react to project adjustments and alterations promptly and efficiently., • Ability to be flexible during times of change., • Persuasive, encouraging, and motivating., • Strong all-around soft skills and high level of proficiency using written and oral communication skills., • Adept at conducting research when project-related issues occur., • Effectively prioritize and execute tasks in a high-pressure environment., • Strong follow-up skills., • Self-motivated; ability to take initiative and ownership., • Writes and speaks fluently on all aspects of work., • Demonstrated problem solving skills., • Five (5) years related work experience., • PMP certification preferred, 3 years of Project Management experience can be substituted in lieu of certification., • Demonstrated experience in multiple project methodologies - waterfall, Agile, SDLC, etc., • Demonstrated leadership skills., • Demonstrated skills in developing and achieving project scope, costs, and schedule., • Demonstrated skills in forming and fostering high performance, cross-functional teams., • Writes and speaks fluently on all aspects of work. Communicates effectively with users/customers, and colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management., • Experience drafting concise and informative communication pieces at the Departmental and/or Organizational level., • Experience with Quality principles and tools. Demonstrated problem solving skills., • Very strong analytical and business process development skills., • Demonstrated competence in project leadership tasks., • Eight (8) years related work experience., • PMP certification preferred, 5 years of Project Management experience can be substituted in lieu of certification., • Experience in drafting both internal and external communications to convey project findings and status., • Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules., • Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations., • Ten (10) years related work experience., • PMP certification preferred, 7 years of Project Management experience can be substituted in lieu of certification., • Demonstrated ability to manage multiple projects and teams, working constructively and professionally with external vendors/clients and all levels of management across the Health Plan., • Ability to maintain poise and composure under pressure and in difficult situations., • Demonstrated proficiency in problem-solving tools/techniques., • Demonstrated experience with project design, development, evaluation, and governance processes required to manage multiple disparate projects across the organization (large and small)., • Detailed knowledge of information technology infrastructure and systems preferred., • Demonstrated expertise in strategic project planning, management and execution., • Strong conflict resolution and negotiation skills., • Excellent verbal and written communication skills., • Skilled in resource management (feedback, evaluation, staffing)., • Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities follow these requirements. Physical Requirements: • Ability to travel across regions In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E3: Minimum: $62,400 - Maximum: $106,929 Level II: Grade E4: Minimum: $65,346 - Maximum: $117,622 Level III: Grade E6: Minimum: $79,068 - Maximum: $142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: We provide Paid-Training - no prior medical experience required! Phlebotomy experience preferred. Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: ___ WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): * Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. * Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. * Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused Standard Schedule (Binghamton and Johnson City, New York): * To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. * Schedule is provided two to three weeks in advance Pay Information: * Starting rate $21.33/hour WHAT YOU NEED TO SUCCEED (Minimum Qualifications): * Associates degree OR a combination of education and work experience is required. * Minimum of one year customer service experience in public setting is required. * A current, valid driver's license with a good driving record is required. * Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. * Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): * Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) * Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: * Medical, Dental, and Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting 15 days a year; based on type of job and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with up to 6% company match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an ___ partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit___ to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: ___

Conducts reconciliation of vendor accounts and communicates the status of accounts to vendors and customers as needed. Utilizes software applications, including but not limited to Excel, Microsoft Teams, Word, WinCap, nVision and Outlook. Performs a variety of clerical tasks, including phones, filin

Best-in-class digital marketing offerings in partnership with Google, Amazon, Instagram, Meta, and Microsoft. Selling Digital Marketing solutions through a partnership selling model.

Skilled in Salesforce, Microsoft Office and social networking platforms. The ideal candidate is ready to hit the ground running and will successfully take advantage of all iHeart's platforms to exceed their clients' expectations. Consistently make daily cold-calls and cultivate existing business usi

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues. Essential Functions • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone, • Reviews, researches and/or enters data in various systems to support respective functional area, • Compiles data and provides various regular and adhoc reports to management for review and determination, • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues, • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review, • In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:, • Additional Quality Assurance/Loss Prevention essential functions:, • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer, • Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day, • Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy, • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review, • Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management, • Additional Linehaul essential function:, • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager, • Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system, • Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues, • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review, • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution, • Peforoms other duties as assigned. Minimum Education • General business skills such as typing; data entry and review; and use of phone, copier, and fax, • Software skills, including use of Microsoft Office software and web-based applications, • Customer service skills necessary to effectively and professionally respond to requests, • Minimal travel required. Preferred Qualifications: Pay Transparency: This compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. Pay: $17.84 - $24.89/hr Additional Details: Preload Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact . Applicants have rights under Federal Employment Laws: • Know Your Rights, • Pay Transparency, • Family and Medical Leave Act (FMLA), • E-Verify Notice (bilingual), • Right to Work Notice (English) / (Spanish)

This includes but is not limited to the Internal Controls Policy, Bank Secrecy Act, OFAC and other credit union, state and federal procedures, policies and regulations. Maintain high level of confidentiality regarding credit union staff and member information. Proficiency in Microsoft Office Suite a

If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Logistics Team has you covered! Qualifications, High School or equivalent diploma,Experience with Windows Operating Systems and Microsoft Outlook, Familiari

Job Description JOB SUMMARY/OBJECTIVE: The Technician, NPI Engineering 1 will be responsible for building new Cable & Harness products under the guidance of the Engineering Group. Capable of understanding schematics, figuring out dimensions and performing all required manufacturing operations. Must learn how to write a process as you are building a new product to establish Manufacturing production process. To excel in this key role, you must be able communicate clearly. KNOWLEDGE/SKILLS: • Manufacturing experience with technical insight on specific equipment or processes., • Ability to follow verbal instructions and general manufacturing designs/drawings/diagrams., • Computer skills and use of computer programs/software specific to the manufacturing process., • Understands processes and procedures and can recognize non-conformance or problems., • Blueprint Reading Course preferred., • May include other duties as assigned and/or special projects. QUALIFICATIONS - EDUCATION/EXPERIENCE: • Experience with building Cable Assemblies., • Certifications is preferred., • Basic reading, writing and math skills with min high school diploma or equivalent., • IPC 610 / 620 certifications and familiar with ISO 9000 standards., • Typically requires 0-2 years of prior manufacturing and hands-on experience., • Intuitive Software Experience., • Familiar with Computer software with Microsoft Office., • Communicates effectively, both verbally and in writing., • Must be able to work with direction in a team environment., • Perform basic navigation through Customer prints, wiring diagrams and customer supplied documentation to build new products., • Understanding Requirements, Notes & Specs called out on drawings., • Knowledge of tools & many operations., • Ability of taking pictures with approved camera to assist with process writing., • Ability to evaluate and make recommendations on process/product issues., • Ability to Troubleshoot any problems., • Ability to perform required preventative maintenance with direction from engineering., • Accountable for individual results., • Receives detail instructions on all work., • Provides work direction and training to others as requested., • Work within a team environment., • Adaptable and flexible to changing demands and work schedules/assignments., • Knowledge and participation in the 5S Program., • Adheres to established safety practices and quality system requirements. WORK AUTHORIZATION/SECURITY CLEARANCE: • No special clearances required. HOURS: • FULL-TIME WORK PERKS: This company is proud to offer comprehensive benefits options that includes: • Health, Dental, & Vision Insurance, • Life Insurance, • PTO & Paid Holiday, • Long & Short Disability, • 401K, • Exceptional growth opportunity WORK LOCATION: • In person i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

Job DescriptionPeoplelink Staffing Solutions is hiring a Quality Technician in partnership with a client in the Endicott, NY area. Preferably with aerospace or geothermal industry experience. Must be proficient in MS Office applications with strong computer skills. Summary 1st Shift: Monday – Friday Pay: $24 - $33 per hour Quality Technician Responsibilities: • Inspect parts, materials, and finished products to confirm they meet required quality standards and specifications., • Use measurement tools such as calipers, micrometers, gauges, and coordinate measuring machines (CMM) to check dimensions and accuracy., • Review and interpret engineering drawings and inspection instructions to understand product requirements., • Document inspection results, measurements, and any quality concerns in reports or internal systems., • Perform inspections on first-run parts, in-process components, and completed products., • Assist in creating and maintaining inspection reports and documentation, including first article inspections., • Identify and report nonconforming materials or products and support investigations to resolve quality issues., • Work with production and management teams to address quality concerns and improve processes., • Verify that suppliers meet company quality and certification requirements., • Assist with internal or external quality audits when needed., • Ensure inspection tools and measuring equipment are functioning properly and calibrated when required., • Support manufacturing initiatives and help identify opportunities to improve efficiency and reduce waste., • High School Diploma, • Strong computer and data entry skills, with proficiency in Microsoft Office (Outlook, Excel, and Word)., • Prior experience in quality control, manufacturing, or working in a similar environment, • Proficiency in reading and interpreting engineering drawings, geometric dimensioning and tolerancing (GD&T), and inspection standards., • Basic understanding of Quality Management Systems (QMS) and quality control practices., • The ability to troubleshoot issues with CMM equipment, measurement programs, or part quality is critical. Why you should apply…. • Medical insurance -- self and family available, • Dental insurance -- self and family available, • Employee bonus plan, • 401(k) plan w/ discretionary match, • Paid Sick Time Peoplelink Staffing is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace. #ZIP #IND300 Company DescriptionPeoplelink Staffing Solutions, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Peoplelink’s dedication to the safety, health & well-being of our associates, clients and communities remains to be a #1 priority.Peoplelink Staffing Solutions, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Peoplelink’s dedication to the safety, health & well-being of our associates, clients and communities remains to be a #1 priority.

Job DescriptionJob Title: Authorization Specialist (Onsite) Location: Ithaca, NY 14850 Duration: 13 Weeks Schedule: Monday – Friday | 8:00 AM – 4:30 PM Position Overview: We are seeking a detail-oriented and experienced Authorization Specialist to support the prior authorization process in a healthcare setting. This role is responsible for coordinating insurance approvals, verifying patient coverage, and ensuring timely access to medications and healthcare services while maintaining high standards of customer service and compliance. Key Responsibilities: • Initiate prior authorizations via fax, insurance portals, and third-party systems, • Follow up with insurance providers regarding authorization status and approvals, • Submit required clinical documentation to support authorization determinations, • Verify patient insurance eligibility, benefits, and coverage details, • Accurately collect and enter patient demographic and financial information into systems, • Maintain thorough and accurate documentation of all authorization activities, • Utilize electronic medical records (EMR), registration systems, and verification tools efficiently, • Demonstrate knowledge of healthcare regulations, insurance processes, and reimbursement practices, • Communicate effectively with patients, providers, clinics, insurance representatives, and internal teams, • Support departmental goals related to productivity, quality, and customer service, • Ensure compliance with federal, state, and organizational policies and procedures, • Participate in meetings, training sessions, and perform additional duties as assignedRequired Qualifications:, • High School Diploma/GED with a minimum of 4 years of relevant healthcare experienceRequired Experience:, • Minimum 2 years of experience in a healthcare environment (hospital, physician practice, surgery center, or health plan), • At least 1 year of prior authorization experience with a healthcare provider or insurance company, • Experience with insurance verification, hospital registration, or healthcare data processing, • Strong knowledge of medical terminology, CPT codes, and diagnosis coding, • Proficiency in Microsoft Office Suite (Word, Excel)Core Competencies:, • Excellent communication and customer service skills, • Strong organizational and multitasking abilities, • High attention to detail and accuracy, • Ability to work independently in a hybrid/remote environment, • Strong problem-solving and follow-up skills, • Ability to handle sensitive patient information with confidentiality and professionalismPhysical Requirements:, • Ability to sit or stand for extended periods, • Repetitive use of hands and fingers for computer work About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Job Description As an Actuarial and Investment Intern, you will be responsible for supporting the Actuarial and Investment functions in product pricing, valuation, financial reporting, asset liability management, and mortgage investments. This position is located in the Binghamton Home Office. Description of Duties & Responsibilities: • Extract and build data files for use in product pricing, asset and liability models., • Assist with automating, updating, and developing actuarial and/or investment processes and systems., • Analyze data to support experience studies and assumption setting., • Perform cost-benefit analysis and research., • Assist with analysis of risks and mitigants for company products and initiatives., • Assist with bond portfolio review and analysis., • Assist with the completion of cash flow analysis reports for commercial loan properties., • Assist with the research of market trends, labor statistics, tenant information, and vacancy rates for commercial loan requests., • Review third party reports (appraisals, property condition and environment reports) and identify concerns., • Assist Credit Analysts in providing commercial mortgage lending quotes to brokers., • Assist with special projects as needed or assigned by management. Required skills & experience: • Experience with handing large statistical data sets preferred., • Intermediate proficiency with Microsoft Office required., • Ability to think analytically and critically., • Excellent written and verbal communication skills., • Ability to perform work accurately and thoroughly., • Excellent attention to detail., • Ability to prioritize and organize a heavy workload. Education Required: Must be pursuing a Bachelor’s or Master's degree in Actuarial Science, Finance, Applied Mathematics or a closely related field of study. Three years of college coursework is preferred. Pay Range: $18.00 to $21.00 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters:

Job Description We are seeking a highly skilled and motivated individual to join our team as a Program Manager. The ideal candidate will have a strong engineering background, experience in quality management, and excellent communication and leadership skills. The Program Management Services Division at LaBella provides comprehensive management services for complex projects and multi-year capital programs. Project teams are established to provide a customized mix of business consulting, project management, financial control and monitoring, administrative, and technical support services. The Proram Manager will manage the Outages required during the various construction sequences and oversees and provides constructability reviews during the engineering phase of various projects and programs on behalf of the Affiliates of the client, with objectives of safety, quality, timeliness, and cost-effective completion. This role ensures outage requests are technically feasible, aligned with ECC requirements, and submitted proactively. It bridges Projects, Electric Operations, Commissioning (P&T), System Planning, and System Operations (ECC), ensuring alignment while maintaining system reliability. Salary Range: $100,000-$144,000 The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Duties: • Review the established project outage assessments & requirements. Organize and participate in outage kickoff meetings at the site or in conjunction with other planned site visits, and conduct follow-up meetings to establish the scope, conceptual work schedule, and process. Develop a high-level preliminary outage plan., • Hold on-site and office meetings to review physical layout, work clearances, and outages required., • Coordinate outage requirements with other areas to resolve and minimize any outage conflicts., • Confirm the plan alignment with other ongoing projects within and outside of client, • Provide Outage Plan and Drawings. Repeat site visits and conduct smaller group meetings as necessary. (Expected during Conceptual, Detail Design, Construction and Commissioning) Confirm plan alignment and coordination with Transmission Outage Coordination., • Facilitate the equipment numbering in the entire engineering life cycle., • Ensure post outage system reconfiguration prints, equipment numbering and operating procedures to ensure alignment across departments, • Review outage plan with all stakeholders (iterative process)., • Work with the project team to facilitate development of viable emergency restoration measures and plans, along with restoration time estimates., • Upon project approval, provide a detailed outage plan for TOA development and submittal., • Provide various versions of the Outage Plan through finalization. This will include forwarding to and conducting follow-up meetings for the final run-through, • Conduct outage planning presentations, as needed, for the Project Team, Control Centers, ISO, Divisions, Municipals, etc., • Continue to refine the finalized plan as conditions change. Submit to Application Coordinators. Review TOAs with ECC and ensure submissions as per "Transmission Operating Procedure TOP-08" and the “Outage Playbook”., • Monitor and control the outage plan. Manage changes due to sudden, unexpected events that may require resequencing and resubmittal of the Approved Outage Plan for approval and TOA modifications., • Working with various cross-functional teams, guidelines, and policies., • Coordinate and maintain a Master outage plan that gives visibility of all outage requirements for the NY Companies., • Coordinate meetings among various work groups (Operations, Supervisors, MROs, etc.) and Projects to create opportunities for completing work on lines and equipment affected by scheduled outages. A minimum of ten (10) years of progressive-related electric utility or other related industry experience, with transmission facilities construction management experience preferred. Five (5) years' experience in a supervisory capacity preferred • Microsoft Word and Microsoft Project or Equivalent, • Must have a valid Driver’s License, • Must be willing to travel to construction sites on a day-to-day basis, attend meetings, • Extensive knowledge of construction management practices applicable to electrical utility transmission construction and generation projects., • Extensive knowledge of interconnected electrical system operations., • Knowledge of government regulations, including OSHA, NESC, and industry codes affecting electric utilities., • Knowledge of contract preparation, negotiations, and administration., • Working knowledge of budget preparation and administration., • Demonstrated ability to make competent decisions in emergency situations., • Demonstrated ability to read and interpret mechanical/electrical drawings, and technical manuals., • Excellent written and verbal communications, including correspondence, reports, and other business documents. Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below. • Flexible Work Schedule, • Health/Dental Insurance, • 401k Plan with Employer Match, • Short & Long Term Disability, • Profit Sharing, • Paid Time Off, • Leadership Development Program, • Fitness Reimbursement, • Tuition Reimbursement, • Referral Bonus Program, • Wellness Program, • Team Building Events, • Flexible Work Schedule, • Health/Dental Insurance, • 401k Plan with Employer Match, • Paid Parental Leave, • Short & Long Term Disability, • Profit Sharing, • Paid Time Off, • Leadership Development Program, • Fitness Reimbursement, • Tuition Reimbursement, • Referral Bonus Program, • Wellness Program, • Team Building Events LaBella Associates does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. LaBella Associates will not be responsible for any fees arising from the use of resumes submitted by recruiting professionals or agencies that do not have a current placement fee agreement with LaBella Associates. All initial communication with recruiting professionals or agencies must go through human resources.

Job DescriptionDescription: The Logistics Manager is responsible for ensuring the timely, accurate, and efficient receipt, storage, and delivery of products in and out of assigned TeamWorld facilities. He or she is responsible for the supervision of: Inbound Operations (Unloading and Receiving), Warehouse Operations (Put-Away, Pick-Pack, Break-Pack), Outbound Operations (Loading, Scheduling, Routing). The Logistics Manager works with the Plant Manager to develop strategies to maximize efficiency, utilize capacity, and reduce expenses. He or she is responsible for coordinating staffing and workload to ensure proper coverage and providing a premier customer experience. PRIMARY DUTIES AND RESPONSIBILITIES • Safety – Ensure the safety of all personnel in the warehouse areas by establishing compliance with all company safety policies through education, periodic follow ups, and performance monitoring. Work with the Safety Committee to find opportunities to improve workplace safety and implement best practices., • Training – Build a culture of continuous improvement through ongoing training for all members of the warehouse team. Create process and training documents alongside the Corporate Trainer to ensure comprehensive certification-based training for every role. Conduct periodic skill audits on mission-critical functions to ensure ongoing compliance. Create development plans for the continued growth of each member of the team. Track all open projects and initiatives, prioritize and communicate to achieve efficient results. Set a high standard for overall organization and cleanliness in the work area., • Efficiency – Ensure cost-effective use of company resources, including labor, supplies, equipment, and scrap. Monitor efficiency using KPIs to identify key opportunities and conduct analysis and training for continued improvement. Coordinate labor needs between both Conklin Warehouses to ensure proper coverage and meet operational objectives., • Accuracy – Working with the Inventory Control Manager, assure a high degree of accuracy on all inventory counts, picks, and shipping and receiving transactions. Create routines promoting consistency and repeatability. Education: • Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all roles, tasks and responsibilities; models TeamWorld values., • Problem Solving: Reacts quickly and appropriately to problems in the warehouse; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends., • Customer Driven: Creates a customer-focused environment in which excellent service is provided to all customers; sees business through the eyes of the customer., • Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short- and long-term goals., • Able to withstand intermittent periods of continuous physical exertion, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy (up to 50 lbs.) or awkward., • Ability to work a flexible schedule., • Ability to be on-call at various times., • Must be able to work weekends as needed., • Needs to be certified on facility equipment.

Job Description K&A Engineering Consulting – is a privately held company, providing comprehensive consulting, engineering and design, program/project management, construction management, and support services to power utility and industrial clients. Specializing in substation, transmission, distribution, distributed energy resources, and EPC services, we excel in solving complex challenges with precision-driven solutions. We pride ourselves on employing top talent, fostering a culture of excellence, and building meaningful relationships with clients and employees. Powered By Innovation, Passion, And Purpose. Start your K&A Career: We are seeking a highly motivated and skilled Lead Protection and Controls Engineer to join our team at K&A Engineering in Binghamton, New York. In this role, you will have the opportunity to work on exciting and challenging projects that make a real impact in the energy and utility sectors. You’ll be part of a dynamic, people-focused team where your expertise, ideas, and contributions will be valued and celebrated. Role Expectations: • Lead overall protection design for all capital projects and define relay protection functionality/scheme in accordance with Avangrid TM standards, • Perform detailed review of all existing protection schemes present in the subject area to incorporate into new design. Special areas of focus are anti-islanding schemes, generator intertie settings, SPS schemes, etc. (anything outside of normal). Basically, the goal is to ensure that we don’t remove required protections already in place or at least be aware of how things work today before we modify existing schemes., • Review contractor provided relay settings, logic diagrams (including Goose messaging diagrams), and operational descriptions for all capital projects, • Review/perform area relay coordination and determine what level of area coordination is required/needed (based on changes in fault duty and overall system performance due to the project changes), • Review contractor provided relay settings for all temporary builds and construction sequence steps including mobile settings, • Review/provide input to Customer’s Aspen model changes as required for individual capital projects, • Provide design support during implementation/testing and commissioning of the above the items, • Provide feedback to Customer on existing TM standards and help refine the Customer’s design practices, • Ensure all as-built documentation gets filed appropriately in the plant filing location at Customer, • Lead overall automation and integration design for all capital projects, • Review/design SCADA point indexes, • Review contractor provided HMI screens/settings for all capital projects, • Review/design Protection settings and settings basis, • Review/design IED Data Maps, • Review/create substation level operational descriptions (HMI operation, relay front panel operation, etc.), • Review automated maintenance data gathering (Digital Substation Data) point lists, • Track all required licenses/firewalls and key automation and integration deliverables needed for project implementation, • Provide design support during implementation/testing and commissioning of the above items, • Bachelor’s Degree in Electrical Engineering (BSEE) with a strong background and knowledge of all utilities engineering disciplines, • 10 years or more of relay/protection settings engineering experience, • Proficient in Microsoft Project, Excel, PowerPoint, and Word, • Proven experience in Substation Design should include general arrangement, electrical equipment plans, elevation and section views, Equipment cable trays, cable design, conduit fill calcs, rigid bus calcs, • Professional level skills in MicroStation, AutoCAD, • IEC 61850/Goose experience required Why Join K&A? People-First Culture: We put our people at the center of everything we do, creating an environment where your professional and personal growth is a top priority. Innovation & Learning: We encourage continuous learning and invest in your development through training, mentorship, and hands-on experience. Collaborative Team Environment: We believe in the power of collaboration and working together to achieve the best outcomes for our clients and employees. Recognition & Growth: We’ve earned our reputation through uncompromising precision and a commitment to excellence. As an agile and fast-growing company, we offer plenty of opportunities for your career advancement and growth. Competitive Compensation & Benefits: We offer a comprehensive benefits package for eligible classified employees, including but not limited to: • Medical, Dental, and Vision Insurance, • FSA, HSA, and Dependent Care Spending Account, • 401K (Traditional and Roth with Company Match), • Lifestyle Spending Account (LSA), • Paid Parental Leave, • Paid Holidays and Flexible PTO, • Tuition Reimbursement, Parking and Transit Reimbursement, and Pet Insurance, • Long-Term Disability, Short-Term Disability, and Life Insurance, • EAP (Employee Assistance Program) The salary range for this role considers a wide range of factors that are considered in making compensation decisions, including but not limited to technical ability, experience and training, licenses and certifications, and other related skillsets. The disclosed range is an estimate and has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

Job Description JOB TITLE: Social Care Navigator REPORTS TO: Director, Health Insurance Programs FTE: 37.5-hour work week This position is in Office at our Johnson City, NY Location Responsibilities: The Social Care Navigator will operate within the framework of the Social Care Network, providing direct assistance to individuals to address Health-Related Social Needs (HRSN) and improve overall well-being. This role involves facilitating access to essential services such as housing, healthcare, nutrition, transportation, and other community resources. The Social Care Navigator collaborates closely with program members and relevant service providers to identify and address social determinants of health, and implements a comprehensive array of supports and services, improving health outcomes and quality of life. Responsibilities will include but may not be limited to: Complete Orientation & Training provided by M&BPN. Knowledge, Skills, and Abilities · Strong commitment to the independent living philosophy, Person Centered Planning, consumer choice and integration of people with disabilities into all aspects of community life. · Knowledge of available community and clinical services in the SCNY region.· Proficient in use of all Microsoft Office applications (Excel, Word, Power Point).· Strong customer service skills – friendly, compassionate, engaging, yet professional; ability to effectively interact and work with individuals from diverse cultures and backgrounds.· Strong oral and written communication skills.· Demonstrated professional work habits including dependability, time management, independence, and responsibility. · Knowledge of ethical and professional responsibilities and boundaries. · Excellent attention to detail and organizational skills.· Ability to multi-task and work effectively in both a team and individual setting. · Valid driver’s license and reliable vehicle. · Travel as needed for the job through a six-county service area. Essential Job Functions: · Documentation & Reporting: To accurately obtain and record and enter data into MPBN Client database. Maintain accurate case notes and other relevant documentation in compliance with SCN requirements and State & Federal guidelines. Collect and maintain all required records, reports and require statistical or other data. · Assess a client’s initial eligibility for Enhanced HRSN services following the SCN Screening that confirmed unmet Social Needs. · Conduct interim eligibility assessments to determine if a client has experienced a status change that results in change of eligibility for Enhanced HRSN or other services and inform the SCN Lead Entity and HRSN Service Providers of any needed changes to the client’s service eligibility. (Ex, the needs to end services or change end of service delivery dates when a client’s Medicaid enrollment status changes.)· Refer eligible clients to appropriate Enhanced HRSN to meet their needs. · Collaborate with clients eligible for Enhanced HRSN to establish goals and develop and implement an individualized Social Care Plan. Utilize closed loop referral system to receive, track, and manage referrals to community services and document client engagement and outcomes.· Track client’s progress in achieving the goals and desired outcomes outline in the Social Care Plan. · Serve as the single point of contact for the client and work with other related health and social care providers and support and advocate ensuring the client’s Social Care Plan is a seamless service delivery. · Assist Client who are at the end of their services delivery to ensure their need Enhanced HRSN services are completed, identify persistent needs, and provide support into transitioning services and support. This will also include helping and or advocating for the client to navigate barriers.· Ability to enter data, notes and other documentation into computer and multiple databases. · Complete client follow-up/progress notes on each encounter and ensure client records are up to date.· Attend all mandatory agency and department training courses, meetings and other groups as needed. · Comply with all MBPN policies and procedures, as well as applicable state, and federal laws, rules and regulations related to the Social Care Network and the 1115 Waiver. Physical requirements/working conditions:· Work is typically performed indoors and requires minimal lifting of up to 10 pounds.· Position may require client home visits. · Ability to sit/ stand throughout the day to accomplish the job.· Ability to enter data, notes and other documentation into a computer and other databases. Minimum Qualifications: · Education: Associate Degree in Social Work, Human Services or a related field and:· 2 years’ experience in care management, social service needs. · An equivalent combination of education and experience. Reasonable accommodation may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.

Job Description We are looking for part-time, full-time, and substitute employees for the 1st, 2nd and 3rd shifts. Residential Assistant (RA) Position Summary: Let your people skills shine as a residential aid for a well-established nonprofit organization. You will serve as a Residential Assistant during an assigned shift. You are in charge of all incoming intakes to the Emergency Shelter and responsible for assisting consumers with any special needs that may come up. Additionally, you will be responsible for cleaning rooms when tenants move out of the YWCA; as well as monitoring other chores around the building. You may also provide security coverage at the reception desk, screening all visitors. Responsibilities include assisting with health and safety emergencies, as well as conflict resolution and crisis intervention. Responsibilities: 1. Complete intakes of people entering the YWCA Emergency Shelter, 2. Support residential staff and residential consumers to uphold housing policies, curfews and respond to health/safety issues such as fire alarms, elevator malfunctions or medical emergencies., 3. Communicate with agencies in the community regarding YWCA Residential Services, 4. Maintain appropriate boundaries with clients at all times, 5. Clean apartments when tenants move out, 6. Responsible for self-directed cleaning tasks throughout the building, 7. Will be required to work some third shift positions and holidays (rotating basis), 8. Other tasks assigned at the discretion of the Residential Services Director Requirements: 1. Minimum high school diploma or GED equivalent, preferred 2-year degree in Human Services, 2. Experience working with women with mental health issues, alcohol/drug dependency and/or victims of domestic violence; with the capacity to handle sensitive issues tactfully, 3. The Residential Assistant should be a courteous individual, with a presentable and professional appearance, 4. Must be able to pick up at least 50 pounds and have the ability to move up and down stairs quickly, 5. The ability to multi-task as well as prioritize tasks at hand are also important qualities, 6. Experience with Microsoft Office Suite, 7. Ability to work independently when needed and as well as with a team, 8. Have good attendance, 9. Be organized and detail oriented, 10. Be able to maintain confidentiality & have appropriate boundaries, 11. Ability to maintain a neat workspace, 12. Provide a supportive environment which respects and affirms all consumers’ racial, cultural and religious identity and lifestyle, 13. Be open to the possibility of expanded duties as knowledge increases and interests become focused' Job Type: Full-time positions available. Pay: Starting at $16.00 per hour Expected hours: 8 – 40 per week Full-Time Employee Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Flexible schedule, • Health insurance (Full-time), • Life insurance (Full-time), • Paid time off (Full-time), • 8 hour shift, • Day shift, • Evening shift, • Every weekend, • Monday to Friday, • Night shift Powered by JazzHR vQ3pWq8LMs

Job Description K&A Engineering Consulting – is a privately held company, providing comprehensive consulting, engineering and design, program/project management, construction management, and support services to power utility and industrial clients. Specializing in substation, transmission, distribution, distributed energy resources, and EPC services, we excel in solving complex challenges with precision-driven solutions. We pride ourselves on employing top talent, fostering a culture of excellence, and building meaningful relationships with clients and employees. Powered By Innovation, Passion, And Purpose. Start your K&A Career: We are seeking a highly motivated and skilled Construction Manager to join our team at K&A Engineering in Binghamton, New York. In this role, you will have the opportunity to work on exciting and challenging projects that make a real impact in the energy and utility sectors. You’ll be part of a dynamic, people-focused team where your expertise, ideas, and contributions will be valued and celebrated. Role Expectations: • Supervise construction activities on high-voltage transmission lines while ensuring safety and compliance with energized work protocols., • Supervise field crews, subcontractors, and equipment to execute tasks near or under live electrical conditions., • Ensure adherence to safety standards, including OSHA, NESC, and utility-specific energized work procedures., • Conduct pre-job briefings and hazard assessments before any work begins., • Monitor work progress, resolve field issues, and report daily activities to project leadership., • Understanding of live-line maintenance techniques (barehand, hot stick, rubber glove), • Familiarity with transmission line components (conductors, insulators, towers, grounding), • Ability to read and interpret blueprints, schematics, and switching orders, • Strict adherence to energized work protocols, including minimum approach distances and PPE requirements., • Knowledge of lockout/tagout procedures, switching coordination, and grounding practices., • Ability to lead tailboard meetings, identify job hazards, and implement mitigation strategies., • Bachelor’s degree in Engineering, Construction Management, or equivalent education with 7 years relevant experience required., • Five (5) years' experience in a supervisory capacity preferred, • Experience: Minimum 5–7 years in transmission line construction, with at least 2 years in energized work environments., • Microsoft Word and Microsoft Project or Equivalent, • Must have a valid Driver’s License, • Must be willing to travel to construction sites on a day to day basis, attend, • OSHA 30-hour Construction Safety, • First Aid/CPR (Preferred), • Qualified Electrical Worker (QEW) or equivalent Why Join K&A? People-First Culture: We put our people at the center of everything we do, creating an environment where your professional and personal growth is a top priority. Innovation & Learning: We encourage continuous learning and invest in your development through training, mentorship, and hands-on experience. Collaborative Team Environment: We believe in the power of collaboration and working together to achieve the best outcomes for our clients and employees. Recognition & Growth: We’ve earned our reputation through uncompromising precision and a commitment to excellence. As an agile and fast-growing company, we offer plenty of opportunities for your career advancement and growth. Competitive Compensation & Benefits: We offer a comprehensive benefits package for eligible classified employees, including but not limited to: • Medical, Dental, and Vision Insurance, • FSA, HSA, and Dependent Care Spending Account, • 401K (Traditional and Roth with Company Match), • Lifestyle Spending Account (LSA), • Paid Parental Leave, • Paid Holidays and Flexible PTO, • Tuition Reimbursement, Parking and Transit Reimbursement, and Pet Insurance, • Long-Term Disability, Short-Term Disability, and Life Insurance The salary range for this role considers a wide range of factors that are considered in making compensation decisions, including but not limited to technical ability, experience and training, licenses and certifications, and other related skillsets. The disclosed range is an estimate and has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

Job DescriptionThis is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Office Assistant job opening today!Responsibilities • Candidate must be able to read, write and type fluently, • Candidate must have proficiency in Microsoft Office Suite including Word, Excel, Publisher, Power Point, • Candidate must be willing to work as a rehab technician when needed, • Candidate must have social media knowledge including Facebook, Instagram, and Twitter, • 1-2 years of experience required, • Ability to work remotely, • Must be authorized to work in the U.S., • Spanish speaking a plus

Job Description In search of: The next member of our team. If you enjoy working in a collaborative environment and want to help bridge business needs with technology solutions in an evolving Systems & Technology Department, read on. We’re looking for someone who: • Is equally adept at taking initiative as taking direction to solve business and systems challenges., • Excels at translating business needs into clear technical and functional requirements., • Communicates ideas in a clear, concise, and understandable way., • Self-motivates and focused on quality work., • Finds that attitude is as important as technical skill., • Loves it when an assignment goes right but is resilient and stays upbeat when it doesn’t., • Listens well, asks incisive questions, and digs into details while keeping the big picture in focus., • Brings creativity, curiosity, and openness to new ideas and solutions., • Above all, thrives on collaboration and takes great satisfaction in helping others meet their goals. This role is primarily based out of our Binghamton, NY home office and offers a hybrid schedule, allowing for a combination of onsite collaboration and remote work during the week. The level of the position will be determined by relevant skills, experience and qualifications. Description of Duties and Responsibilities of a Business Systems Analyst or Senior Business Systems Analyst: • Elicit, analyze, document, and validate business requirements for system enhancements and new solutions., • Serve as a liaison between business stakeholders and technical teams to ensure alignment on objectives., • Translate business requirements into functional specifications, user stories, and process flows., • Collaborate with developers, QA teams, and project stakeholders to design, test, and implement solutions., • Support system testing efforts including test planning, test case creation, and defect tracking., • Analyze existing systems and processes to identify areas for improvement and optimization., • Assist with data analysis, reporting, and system configuration to support business needs., • Provide support during system implementation, including user training and post-deployment issue resolution., • Participate in project planning, timelines, and status reporting., • Business Systems Analyst: 3-5 years of experience., • Senior Business Systems Analyst: 5+ years of experience., • Experience gathering and documenting business and functional requirements., • Strong and analytical and problem-solving skills., • Experience working with cross-functional teams in a collaborative environment., • Ability to work both independently and as part of a team., • Strong organizational skills with ability to manage multiple priorities., • Excellent communication skills (written and verbal) with both technical and non-technical audiences., • Strong attention to detail and commitment to accuracy., • Ability to pay close attention to detail and perform work reliably, accurately and thoroughly., • Flexibility to support project timelines when needed., • Intermediate proficiency in Microsoft Windows and Office Suite required., • Ability to work on a team and independently., • Ability to work outside of normal business hours to meet project deadlines. Additional Duties and Responsibilities of a Senior Business Systems Analyst: • Lead requirements gathering sessions and stakeholder meetings., • Define requirements by identifying project milestones, phases, dependencies, and constraints, and orchestrate requirement validation, approval, communication, and distribution across business and technical teams., • Assess how proposed changes affect business operations, processes, and systems; recommend mitigation strategies and implementation approaches as needed., • Mentor junior analysts and provide guidance on best practices., • Demonstrates advanced understanding of cybersecurity risks and incorporates security considerations into system requirements by supporting the Secure Software Development Lifecycle (SDLC) and promoting a “security by design” approach., • Drive process improvement initiatives and recommend strategic solutions., • Lead end-user training strategies, documentation, and change management activities related to system implementations., • Act as a subject matter expert for assigned systems and business domains., • Facilitate communication across departments to resolve complex issues. Additional skills and experience required of a Senior Business Systems Analyst: • Knowledge of all phases of software development including requirements analysis, design, testing (integration, user, and performance), debugging, implementation and support., • Experience using enterprise-wide requirements definition and management systems and methodologies., • Ability to apply general organizational knowledge of business and systems processes in problem analysis., • Project management experience., • Experience with Agile delivery methods., • Proven ability to lead projects or major workstreams., • Strong understanding of systems integration and business processes., • Demonstrated ability to manage ambiguity and deliver results., • Experience with business analysis tools (e.g., Jira, Confluence, Visio)., • Experience with data analysis and reporting tools., • Knowledge of system integration concepts and APIs., • Life insurance or financial services industry experience. Education Required: Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or closely related field required. Pay Range: Business Systems Analyst: $66,000 to $78,000 Annually Senior Business Systems Analyst: $77,000 to $103,000 Annually Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters

Job Description The Network Performance Specialist – HRSN Screening / Navigation / Care Management will work within the Social Care Network (SCN) Team in the Southern Tier region of New York and will be responsible for managing successful participation and performance of HRSN Screening / Navigation / Care Management services by participating organizations. As a local subject matter expert in this field, this role will integrate continuous improvement in program design, execution and monitoring by helping to identify best practices, promote workflow enhancements, and host stakeholder communications with contracted organizations. This position reports to the Screening & Referral Navigation Manager Essential Functions: • Serves as a regional expert of the 1115 waiver health-related social need (HRSN) screening, navigation, and care management services, working to ensure eligible services are delivered in a timely manner across the Southern Tier region, and provides recommendations that improve enhanced service delivery across a network of community-based organizations (CBOs)., • Maintains enhanced knowledge of the Social Care Navigator roles and responsibilities. Develops and deploys materials for hiring, onboarding, and training to support Social Care Navigators across the Southern Tier region and ensures that navigators are aware of programmatic requirements and best practices to ensure they meet and can maintain the defined readiness criteria., • Seamlessly utilizes the Care Compass Unite Us system in support of social care navigation service delivery (screening, navigation, enhanced care management, and referrals), providing recommendations for system enhancements and consistently integrating continuous improvement., • Maintains a strong understanding of NYS DOH screening, navigation and care management requirements. As needed, supports the development of communications to ensure network participants are aware of requirements and leading practices. Leverages local and national CBO expertise to share best practices for HRSN social care navigation services., • Develop and maintain an urban and rural outreach strategy for HRSN screening, navigation and HRSN care management services., • Directly supports local CBOs to build sustainable capacity and provides tailored support in this area as needed. Regularly coordinates and collects feedback from social care navigators, garnering input on the salient challenges and barriers they are facing and collaborates around productive solutions. Creates and executes timely action plans for identified gaps or deficiencies in this area as needed., • Education: Bachelor’s degree required and at least 3-5 years’ experience managing projects., • Experience with either screening, navigation, or case management activities, ideally with low-income or Medicaid individuals., • Ability to work in a high pace environment and with the ambiguity & change that comes with a new program., • Consistently utilizes critical thinking skills to resolve issues/challenges in workflows, generate process maps, and manages program performance., • Ability to convey complex or technical information in a manner that others can understand, and ability to understand and interpret complex information from others., • Results-driven and client-focused., • Skilled with personal computer programs such as Microsoft Outlook, Microsoft Office (Word, Excel PowerPoint, etc.) Care Compass Network utilizes a hybrid work model where employees are able to work remotely from a home office or from the CCN office, a non-clinical professional office setting. There may be some travel required for partner and/or network meetings. BENEFITS: • Outstanding benefits package (medical, dental and vision, plus much more!), • 401(k) with match, • Competitive wages, • 14 paid holidays, paid time off (vacation, personal and sick time)