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Job Description: Summary: The Health Outcomes Specialist I-II supports the Health Outcomes & Community Impact (HOCI) strategic plan, goals, enterprise-wide measures, and efforts to achieve improvement across our markets and populations. The role supports the design, implementation, and evaluation of initiatives that improve measurable health outcomes across priority member populations. This role ensures that interventions designed to address disparities lead to demonstrable improvements in clinical outcomes, utilization, community impact and member experience. Working within the HOCI team, the Health Outcomes Specialist partners with internal stakeholders including Quality, Healthcare Management, Medical Governance, Provider Network, Pharmacy, Data Analytics, and Marketing to operationalize strategies that improve outcomes for members experiencing disproportionate health risks or barriers to care. This role translates population health insights and equity-informed strategies into actionable interventions, program implementation, and outcome measurement. Essential Accountabilities: Level I • Partners with leadership on sharing and updating a robust health equity and community health training initiative that spans the entire enterprise as well as externally., • Research and maintains sound knowledge of health equity, evidence-based improvement interventions, industry trends, best practices, and benchmarks to deliver innovative and effective solutions for the management of the HOCI strategy., • Consults on the development of the health equity data infrastructure to ensure appropriate creation of downstream clinical interventions to mitigate health disparities., • Facilitates processes needed to analyze and improve processes and workflows. Organizes and facilitates large educational and re-engineering sessions. Facilitates interdepartmental coordination and communication with all Care Management functional areas, such as, but not limited to Case Management, Utilization Management, Behavioral Health, Medical Claim Review and Audit, Health Promotion, Disease Management, to support delivery of high quality, timely customer solutions., • Consults with key internal stakeholders including medical directors, operational and strategic leadership, SMEs, and regional directors as well as external network/other Blues plans regarding the nature of the opportunity identified, potential interventions, and desired and expected outcomes., • Evaluates initiatives and determines key benchmarks in collaboration with health equity stakeholders for its use in subsequent evaluations., • Analyzes, compiles and implements interventions to incorporate into strategic assessments; creates comprehensive strategic proposals to improve health outcomes. Collaborates with other departments early in the initiative development cycle including quality, provider engagement, customer care, VBP programs, corporate communications/marketing, clinical operations, and others, in regard to cross-functional business processes, program development initiatives and timelines., • Collaborates with the Quality department to facilitate health equity accreditation requirements., • Consults with the CIP team to incorporate a community-based approach on projects, processes and initiatives., • Assesses member, provider and other key stakeholders' experience related to new or updated initiatives and plans proactively to address their concerns and needs positively., • Oversees vendor relationships associated with vendor partners as needed, including identification of key vendors, nurturing vendor contacts, RFI/RFP creation and strong oversight, pricing negotiations, contract facilitation with legal and other entities, monitoring vendor SLAs/PGs as needed., • Provides reports and recommendations to the Utilization Management/Case Management (UM/CM) team for action. Responsible for defining, coordinating, and communicating the ongoing monitoring of existing programs in HOCI and other areas as relevant to ensure meaningful intervention outcomes and value are realized and partner with key stakeholders to support strong results. Serves as subject matter expert in maintaining the UM/CM training program for PHE and other key stakeholder roles., • Represents Medical Services on Health Plan-wide cross functional process improvements teams, as requested by manager/director. Coordinates HOCI committees to define, prioritize and facilitate initiatives, as appropriate., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Participates in, facilitates, and may manage all aspects of meetings within HOCI and in support of program development as needed., • Mentoring and coaching of program development team within the department and others in similar roles as appropriate., • Provides input and recommendations into strategic proposals for program development team., • Acts as an ambassador of the team function throughout the organization to ensure consensus, collaboration, and support., • Provides presentations to key stakeholders to share the vision and mission of the HOCI team and build awareness, support, and participation for the process and team. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Minimum of two (2) years' experience working within a health plan related to Health Equity/ Population Health Management or other clinically related program development with Bachelor's degree in related field. In lieu of a degree, minimum of eight (8) years' experience working within a health plan in a role related to population health management/case management interventions/programs or other clinically related program development required., • Five (5) years of clinical experience required (RN, LPN, BH, MPH, etc.), • PMP certification preferred., • Working knowledge of best practices and tools related to project management and process engineering/improvement Working knowledge of Corporate Medical Policies, InterQual and Milliman & Robertson guidelines, NCQA standards, URAC requirements, HEDIS, CMS requirements, and NYSDOH medical management mandates & program requirements., • Demonstrates effective verbal communication skills and strong writing capabilities., • Developing skills in reading, analyzing and understanding analytics reports and documents., • Understands basic concepts of return-on-investment measurement. Exhibits excellent organizational, planning, and project management skills. Makes decisions using solid judgment skills to impact identified problems., • Resourceful and appropriately tenacious in the face of varied opinions to gain consensus., • Exhibits leadership through meeting facilitation., • Subject matter expert on the development of clinical strategic interventions. Level II (in addition to Level I Qualifications) • Minimum of six years' experience working within a health plan in a role related to utilization management/case management interventions/programs or other clinically related program development., • Strong understanding of and preferred experience with Return-on-Investment measurement and concepts., • Experience with process development and refinement, experience leading projects whether formal or informal. Reads, analyzes, and understands complex analytics reports and documents. Able to identify further areas of exploration/opportunity and guide analytic requests to explore targeted opportunities., • Demonstrated strengths with emotional intelligence including keen collaboration, consultative relationship building, and consensus building skills. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset., • Must have a valid Class D license and ability to operate a motor vehicle. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E5: $71,880 - $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionDescription: Member Onboarding and Relationship Specialist Department: Lending Services Reports to: AVP of Credit Solutions Classification: Non-exempt, Full-Time, In-Person Effective: May 2026 Overview: The Member Onboarding & Relationship Specialist is responsible for converting newly acquired indirect lending relationships into engaged, multi-product GHS members and for protecting the existing membership base from attrition. This role serves as the primary point of relationship development for members who join GHS through the indirect auto lending channel — currently the single largest source of new memberships — and is accountable for moving those members from a transactional loan relationship into full credit union engagement. The role also owns proactive outreach to dormant and at-risk members, with a clear mandate to reengage relationships before they lapse and to retain members who show signals of leaving. Success in this position is measured in member depth, member retention, and the conversion of single-service relationships into long-term, multi-product GHS memberships. Essential Functions and Responsibilities: • Indirect member outreach: Conduct structured outbound contact with members acquired through the indirect auto lending channel within 7 days of loan funding. Welcome the new member to GHS, explain the full range of credit union products beyond the indirect loan, and actively position checking accounts, debit cards, online and mobile banking, credit cards, and additional lending products. A successful conversion is defined as the indirect member adopting at least one additional GHS product., • New member onboarding: Conduct outbound onboarding calls to all newly opened GHS memberships as a core daily function. Welcome each new member, confirm understanding of opened products, identify additional needs, and cross-sell GHS products and services such as new checking accounts, loan products, credit cards, debit cards, and online/mobile banking. Outreach activity supports GHS annual business goals as established by the CEO., • Dormant member reengagement: Work an assigned list of dormant members on a cadence defined by the manager with the goal of reactivating the relationship. A successful reengagement is defined as the member completing a qualifying transaction or adopting a new product following contact. Maintain accurate records of all outreach attempts, member responses, and outcomes., • At-risk member retention: Identify members who exhibit at-risk signals — including account closure requests, declining transaction activity, withdrawal of direct deposit, or sustained balance decline — and conduct retention outreach with the goal of preserving the relationship. Document the reason members give for considering departure and escalate systemic themes to the supervisor., • Outbound calling campaigns: Execute defined outbound calling campaigns to grow products per member, including referral follow-up, post-event outreach, and member development initiatives as assigned. Each campaign has a stated objective, target audience, and success metric., • CRM documentation: Document all member outreach, contact attempts, conversations, and outcomes in the credit union's designated CRM or call tracking system on the same business day. Maintain a current pipeline of active member opportunities and provide activity reporting as required., • Member service support: Assist members with inquiries relating to, but not limited to, opening and closing accounts, product inquiries and credit union service in support of member accounts, IRA administration, CDs, transactions involving multiple savings bonds, and deceased member accounts., • Problem resolution: Resolve problems or discrepancies concerning member accounts. If needed, refer them to appropriate staff., • This role is structured as a phone-based outbound development position. Branch opening/closing, Member Service Representative phone queue coverage, and Loan Officer support are not standing functions; participation in these activities is by exception only and not part of routine workload. Performance is measured against CRM documentation standards, demonstrated professional standards, and goals established by the supervisor and credit union leadership. • CRM accuracy: 100% of member outreach documented in the credit union's designated CRM or call tracking system on the same business day., • Achievement of personal, team and business goals as established., • Adherence and compliance with credit union procedures and policies. This includes but is not limited to the Internal Controls Policy, Bank Secrecy Act, OFAC and other credit union, state and federal procedures, policies and regulations., • Prompt, friendly, personal and professional service to members and teammates., • Accuracy of work product, transactions and information., • Complete assigned training, product knowledge, cross training and sales techniques, and other development activities as assigned., • Teamwork with the Member Service team and other departments., • Maintain high level of confidentiality regarding credit union staff and member information., • Responsiveness to internal and external correspondence and inquiries. Follow through. Ownership and accountability. Minimum two years of demonstrated outbound sales, business development, member or customer relationship development, or call center sales experience required. Financial services or credit union experience strongly preferred. Direct experience converting prospects or single-service customers into multi-product relationships is a significant advantage. Prior teller, cashier, or transactional service-only experience without an outbound sales component is not sufficient for this role. Education: A high school education or GED is required plus the required experience. An Associate Degree is preferred. Interpersonal: This position requires sustained contact with members and prospective members and demands professionalism, courtesy, finesse, tact and diplomacy. The role requires a demonstrated ability to build rapport quickly over the phone, identify member needs through effective questioning, and influence purchase and adoption decisions without high-pressure tactics. Must demonstrate clear verbal and written communication. Other Skills: Must be able to operate standard office equipment and efficiently use and navigate a computer. Must be able to type and key data utilizing the Microsoft Office Suite and software unique to the credit union. Experience with CRM or call tracking software strongly preferred. This role requires the ability to navigate multiple systems and document conversations in real time while speaking with the member on the phone. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to stand or sit, use hands and arms to reach, and hands and fingers to feel. The employee is regularly required to talk, hear and communicate with members. The employee periodically stands, walks, reaches, stoops, kneels, crouches or squats and uses the stairs. Employees must regularly lift and/or move up to 10 pounds. Periodically lift and/or move 20 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment Employees are required to contribute to a positive work environment and demonstrate the credit union brand of "The Relationship of a Lifetime" by demonstrating GHS Service Standards of customer focus with positivity, personal ownership and accountability, clear and positive communication and responsiveness. Collaboration, consistency, and respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change. GHS is an equal opportunity employer. At GHS, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. GHS believes that diversity and inclusion among our teammates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Requirements:

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

The Acute Case Manager collaborates to support that the right care is provided to patients in the right setting with a broad spectrum of health and community providers. Maintains a positive and professional relationship with payers that supports continued managed care contracts. The Acute Case Manag

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions. As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community. Responsibilities * Leadership - Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team. * Communication - Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences. * Metrics Mindedness - Monitor sales goals, inventory accuracy, and performance standards to drive business success. * Process Orientation - Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency. * Teamwork - Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence. * Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. * Safety & Compliance - Enforce PPE use, promote risk management practices, and uphold company safety standards. * Commercial Account Support - Assist in managing commercial and hub departments to support timely deliveries and customer needs. * Problem Solving - Resolve customer concerns and store operational issues swiftly, always upholding company policies. Qualifications What We're Looking For * Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities. * Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed. You'll Go The Extra Mile If You Have * Exceptional Communication: Strong people skills and effective communication in both Spanish and English. * Automotive Retail: Previous experience in automotive retail * Certifications: Automotive Service Excellence (ASE) Certification About Autozone Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. Benefits at AutoZone AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being. All AutoZoners (Full-Time and Part-Time): * Competitive pay * Unrivaled company culture * Medical, dental and vision plans * Exclusive discounts and perks, including an AutoZone in-store discount * 401(k) with company match and Stock Purchase Plan * AutoZoners Living Well Program for free mental health support * Opportunities for career growth Additional Benefits for Full-Time AutoZoners: * Paid time off * Life, and short- and long-term disability insurance options * Health Savings and Flexible Spending Accounts with wellness rewards * Tuition reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. Fair Chance: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: Online Application: An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ? Job Identification 92757 Job Schedule Full time Minimum Salary $16.00 Maximum Salary $16.80 Pay Basis Hourly AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

Job DescriptionDescription: Infrastructure + Mobility Group Manager-NY Transportation Engineering | Project Delivery | People Leadership Lead high-performing teams. Deliver meaningful infrastructure. Shape how communities move. Fisher Associates is seeking an experienced project manager to lead project delivery and people management for transportation planning and design projects across Upstate New York and the Hudson Valley. This senior leadership role is ideal for a licensed Professional Engineer (PE) with a strong background in transportation engineering, who is ready to step into a visible role focused on project management, team leadership, and client relationships. In this role, you will manage and mentor Project Managers, oversee project performance, and directly manage select projects while ensuring the successful delivery of transportation projects for clients such as NYSDOT and local municipalities. You will set direction, balance workloads, support professional development, and ensure projects are delivered on time, on budget, and in alignment with client expectations. If you are ready to advance your transportation leadership career and make a meaningful impact, we encourage you to apply and start the conversation with us. About Fisher Associates At Fisher Associates, we are a multidisciplinary design services firm with nine locations nationwide, empowering our teams to drive meaningful change through their work. Our services span civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental services, land surveying, GIS, construction inspection, precast, and construction engineering, each offering opportunities to shape communities and improve lives. What You’ll Do as an Infrastructure + Mobility Group Manager • Lead and grow a collaborative, high-performing team aligned with the firm’s mission, values, and commitment to design excellence., • Provide hands-on leadership that empowers Project Managers, supports professional development, and fosters accountability and engagement across locations., • Position the Infrastructure + Mobility group for long-term success through strong team morale, consistent performance, and sustainable growth., • Oversee transportation projects, ensuring clear priorities and delivery on time, on budget, aligned with scope and quality expectations., • Effectively manage project financials, staffing, and schedules while proactively resolving technical, schedule, or budget challenges., • Serve as primary client contact, building trusted relationships and delivering exceptional service to public and private sector clients., • Contribute to business planning and proactively drive new work with existing and prospective clients., • Lead proposal development and participate in interviews, promoting Fisher’s design capabilities and market presence., • Mentor, coach, and set expectations for staff while supporting performance and career development., • Navigate and support complex public processes and municipal approvals related to transportation projects., • B.S. degree in Civil Engineering or related field, • 15+ years minimum in transportation, roadway, or highway engineering, • Professional Engineering License (PE), • 5 years minimum of project management experience, • Strong financial acumen, with the ability to use dashboards, metrics, and data to drive performance, accountability, and results., • Familiarity with NYSDOT design standards required, • Prior experience successfully managing and leading a team, • Excellent leadership, communication, and interpersonal skills, • Proven client relationship and business development success in the transportation sector, • Proficiency in MS Office; Experience with MicroStation preferred, • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values, • Dedicated to fostering trusting relationships through collaboration, integrity, respect, and active listening, • Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment, • Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment, • Superior organizational and planning skills with keen attention to detail, • Highly adaptable and proactive in meeting deliverables and deadlines, • Curious, improvement-minded, and always seeking better solutions, • You are empowered to deliver results through collaboration, trust, and ownership., • Your voice matters shaping decisions in an inclusive and transparent culture., • Your growth as a leader is a priority, supported by clear career paths and continuous learning., • You thrive in a positive culture that celebrates wins and keeps work fun and enjoyable., • Your leadership journey focuses on developing, coaching, and empowering high-performing teams., • Your success is supported by a flexible work environment so you can thrive professionally and personally. Your Impact Matters, Your Career Thrives. Work on engaging transportation projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental and Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholder Opportunity, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. Equal Employment Opportunity Statement Fisher Associates is committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and empowered to thrive. We do not discriminate based on any protected status under federal, state, or local law. #LI-Hybrid

Job DescriptionJob Title: Commercial Lines Account Executive | Client Service ManagerSalary: $80,000 - $95,000 plus comprehensive health benefitsLocation: Johnson City, NY Job Summary: As a Commercial Lines Account Executive or Client Relationship Manager in our dynamic insurance team, you'll act as a primary agent for Producer assigned accounts. This role involves both servicing and solicitation activities. You'll manage a mid-market book of business and lead a dedicated service team, ensuring high-quality client management and business growth. Key Responsibilities: • Independently manage client services and maintain relationships with minimal oversight from Producers., • Direct a service team to manage a mid-market book of business effectively., • Participating in interviews and responding to RFPs., • Analyze and present renewal options to clients, selling renewal business and additional coverage lines., • Promote various services offered by our agency through tailored Producer Service Proposals., • Provide expert analysis and recommendations on clients' existing coverage plans., • Select carriers for solicitation, negotiating beneficial terms and premiums., • Address and resolve client inquiries, including benefits and claims issues., • Review and ensure the accuracy of client coverage contracts and amendments., • Manage and negotiate contracts with third-party vendors on behalf of clients., • Oversee and support a dedicated service team.Qualifications:, • Bachelor’s degree or an equivalent combination of education and experience., • 5-7 years of relevant work experience in the insurance field., • Designations are a plus CIC, CISR, CSRM, AAISkills:, • Exceptional verbal and written communication abilities., • Strong problem-solving and time management skills., • Teamwork-oriented mindset., • Proficient in planning, organization, and prioritization., • Well-versed in Microsoft Office Suite, AMS360 or Applied TAM/EPIC.Salary Context: The national average salary for similar roles ranges from $75,000 to $95,000 , excluding bonuses or benefits. The offered base pay will be determined based on experience, skills, certifications, education, and in consideration of internal equity and market data.

Job DescriptionDescription: Branch Manager Department: Member Services Reports to: Director of Retail Operations Classification: Exempt, Full-Time, In-Person Effective: April 2026 Overview: The Branch Manager is responsible for leading branch operations, developing a high-performing team, and delivering exceptional member experiences while achieving business and growth goals. This role combines people leadership and operational oversight with a strong commitment to serving our members and the communities we support, ensuring alignment with GHS values and service standards. • Build and maintain positive working relationships within the member service team. Enhance team abilities with education, coaching, monitoring and cross training to raise employee knowledge, skills and operational efficiency. Demonstrate sound effective leadership to positively develop MSR team and direct reports. Be a role model for GHS core values of integrity, accountability, innovation, member service, and inclusion. Lead the team and display exemplary member service standards regularly. Be visible., • Oversee and supervise all branch activities with a working knowledge of the daily operation of the credit union, including lending, teller and member service functions to ensure they are in compliance with established credit union policies and procedures. Support effective team scheduling and coverage to promote efficient branch operations., • Observe and analyze workplace efficiencies and processes. Formulate ideas, plans and proposals and share with senior leadership. Collaborate with team and support departments to address key operating issues affecting branch operations., • Support member growth and acquisition by assisting with account openings and deposit products, identifying member needs, and uncovering opportunities to deepen relationships through appropriate product and service solutions. Build member loyalty and contribute to long-term retention by positioning GHS as the financial institution of choice. Use performance results, observations, and feedback to guide coaching, training, and development efforts that strengthen individual and team performance. Lead and coach the team to achieve established sales, service, and operational goals while fostering a collaborative, accountable, and empowered team culture. Maintain consistent and effective communication through regular check-ins and structured performance conversations, including conducting timely performance reviews for direct reports and supporting the review process for indirect reports., • Maintain working proficiency in consumer lending to support branch operations as needed. When coverage or business needs require, assist with underwriting consumer loans in accordance with credit union policy and established lending guidelines. Effectively explain loan programs to members, gather and review applicant information, assess risk, and recommend approval, denial, or escalation for additional review. Ensure loan documentation is complete, accurate, and compliant. Support the promotion of appropriate loan products, including credit protection and product insurance, while adhering to credit union standards and member-focused practices., • Lead the branch staffing process, including reviewing applicant qualifications, coordinating and conducting interviews, making hiring recommendations, and supporting the onboarding and early development of new employees to ensure successful integration into the team and culture., • Address employee performance and conduct concerns in a timely, fair, and consistent manner, including coaching, corrective action, and partnering with Human Resources on formal disciplinary actions up to and including termination, when necessary., • Represent the credit union at community events, sales initiatives, and business onboarding activities as needed to support relationship building and branch growth., • Assign and oversee regular, ongoing training for staff on a monthly basis, including compliance requirements, proactive skill-building, behavioral development, and new subject matter, to ensure the team remains knowledgeable, adaptable, and prepared to deliver exceptional member service., • Foster a collaborative and engaged team environment by promoting teamwork, cross-training, and partnership within the branch and across business units. Motivate employees to work together in support of credit union goals and the strategic plan., • Demonstrate GHS core values of integrity, accountability, innovation, member service, and inclusion consistently with all members and teams., • Support effective communication within the branch through weekly team huddles, regular meetings as needed, and ongoing communication via coaching conversations, email, and written materials., • Maintain a high level of confidentiality regarding credit union staff and member information., • Strengthen branch performance through employee development, coaching, and skill-building, contributing to improved referrals, member feedback, and overall team readiness for future growth and opportunities., • Ensure branch meets minimum quarterly goals due to individual team member results, contributions and initiatives., • Maintain a welcoming and responsive branch environment by ensuring members are acknowledged and supported in a timely manner to promote positive experiences and loyalty., • Provide timely and professional responses to staff and member inquiries through phone, email, or other communication channels. Experience: Five to eight years of banking or credit union experience with a minimum of two years of previous direct supervisory or leadership experience. Holding progressively responsible roles with a credit union or bank demonstrating expansion of knowledge, skill set and growth is also desired. Education: Four (4) year degree from an accredited education institution, or Two (2) year degree plus a minimum of four (4) years previous direct supervisory or leadership experience, or High school graduate plus a minimum of five (5) years banking or credit union experience, and a minimum of four (4) years previous direct supervisory or leadership experience. Interpersonal: This position involves personal contact with others inside and/or outside the organization and requires professionalism, courtesy, finesse, tact and diplomacy. This position requires the ability to engage and influence others by building rapport. Employees must demonstrate clear concise professional verbal and written communication. This position requires extensive personal contact with others and may be of a personal or sensitive nature. Outside contacts become important and foster sound relationships with other entities (companies and/or individuals) and are necessary to creating member loyalty. Other Skills: This position requires computer skills, including Microsoft Office Suite as well as various credit union databases, software and programs. Overall knowledge of credit Unions programs, policies and procedures is required. Member/ Customer service focused behaviors with a sales aptitude are needed. Position requires attention to detail, accuracy, and a self-starter who can exercise independent judgment when addressing member problems. Excellent organizational skills; math skills and logic and typing/data entry skills required. Lead employees; demonstrate fairness and consistency to adherence to policies/procedures and in accordance with all laws and regulations. Must demonstrate ability to provide positive and constructive feedback and do so regularly and when appropriate. Coach a team to achieve individual and business goals with regular communication and transparency on results; must possess good reasoning and problem-solving skills. May need to move furniture; assist in facilities maintenance or other building upkeep. Position requires periodic travel, branch coverage or extended hours and attendance at meetings and seminars. Must be willing to become a Notary with one year of becoming a Branch Manager Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires both sitting and standing for extended periods of time. The use of fingers, hands and arms is regularly needed for keying, the use of calculators, typing, counting money and other tasks outlined in the essential duties. Regular communication by talking and listening to members and employees is required. Periodic lifting up to thirty (30) lbs. and occasional lifting up to fifty (50) lbs. may be required. Stooping, crouching and/or kneeling may be needed on occasion. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: Employee is required to contribute to a positive work environment and demonstrate the credit union brand of "The Relationship of a Lifetime" by demonstrating our Service Standards of customer focus with positivity, personal ownership and accountability, clear communications and responsiveness. Collaboration, consistency, respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change. GHS is an equal opportunity employer. At GHS, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. GHS believes that diversity and inclusion among our teammates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Requirements:

Job DescriptionCATHOLIC CHARITIES OF BROOME COUNTY Nurse/Care Manager Level 2 – Flexible Assertive Community Treatment Team Salary $62,608-$76,107/yr. (Exempt) FLSA I. QUALIFICATIONS • Education/Experience, • NYS Registered Nurse License, BSN preferred, • Two years’ professional experience in Mental Health required, • Experience with dually diagnosed individuals preferred., • Skills, • Excellent interpersonal, organizational and communication skills, • Ability to instruct staff and individuals in basic health care, • Ability to work with the Interdisciplinary Treatment Team, • Familiar with community agencies and resources., • Familiar with computer programs and Health Information Technology. (e.g. Word, Excel, EHR), • Ability to legally operate a vehicle in NYS, • The ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighting up to 40 lbs. II. RESPONSIBLE TO: ACT Team Leader III. MAJOR FUNCTIONS • Primary Duties, • Work as part of a Care Coordination team., • Conducts assessments on basic health and medical needs., • Provides ACT Treatment model which includes but is not limited to: Motivational Interviewing (Stages of Change) Dually Diagnosed Treatment, Wellness Management, Family Intervention, Cognitive-Behavioral Therapy, supportive counseling and case management., • Provide medication education to staff and individuals., • Participate in multidisciplinary team meetings and case reviews., • Identify and advocate for individual rights., • Teach/assist in developing/maintaining ADL skills., • Conduct initial and ongoing assessments., • Monitor routine health care of all individuals., • Provide/arrange for routine and emergency healthcare., • Review all health-related incidents., • Maintain health records according to standards and regulations., • Provide management and administration of medication in conjunction with psychiatrist and/or NPP., • Maintain/coordinate effective and on-going communication with other service providers., • Participate in the development/documentation/review and update of care plan., • Act as linkage to community services., • Coordinate and conduct care planning activities for a designated case load of recipients., • Utilize health information technology and electronic health record to coordinate care and communicate with providers., • Act as medical resource consultant for team members., • Promote health and wellness activities for recipients via individual or group sessions., • Provide crisis intervention services as necessary., • Provide transportation as needed to necessary services., • Promote self-advocacy and personal empowerment., • May be assigned to participate in rotating afterhours/weekend on call coverage., • Establish relationship with all individuals, family members, and advocates., • Provide medically related training to program staff as needed., • Understand and follow all ACT program policies and procedures., • Represent the agency and program in the community and with other service providers., • Participate in and successfully complete all required staff training and development activities., • Regular and substantial contact with individuals receiving services. Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR qZ6ZOl2FoS

Job Description Your ideal sales career is waiting. If you are outgoing, entrepreneurial, and motivated, it’s time to find your calling with Aflac. Enjoy unlimited control, flexibility, and earning potential while representing one of the world’s most ethical companies and a leader in helping people with expenses health insurance doesn’t cover. We’re an unconventional company looking for unconventional people. Are you one of them? Be an advisor to business owners. Aflac benefits advisors work directly with business owners and HR representatives to plan supplemental insurance coverage and other value-added services for employees. It’s a key role with growth potential for you, backed by the power, resources, and trust of a well-known and reputable brand. And you’ll have the personal reward of helping to provide financial security and added peace of mind to clients when they experience a covered health event. Prior Sales experience is welcome, but not necessary. Principal Duties & Responsibilities Responsibilities include: • Sales - including presentations, B2B management, enrollment, guidance and education on insurance products, • Entrepreneurial ambitions – including providing strategic and executable solutions to clients, • Marketing strategy and lead generation, • Customer/client/business owner (relationship, service, management), • Leadership and management of customer relationships, • Benefits expertise (as an enroller, counselor, worksite liaison, communication preferences), • Maintaining state licensing (may include Life and/or Health, other)Preferred Skills, • Entrepreneurial ambitions, • Ability to work well on teams, • Skilled at time management, • Interest in helping others, • Positive attitude, • Great work ethic We will provide you with the resources to become a licensed agent. On-the-job training is built into our onboarding process. Give us a look – or a second one – to create your future, your way. Ratings refer only to the overall financial status of Aflac and are not recommendations of specific policy provisions, rates, or practices. Benefits advisors are independent agents and are not Aflac employees. Aflac's family of insurers includes Aflac and/or Aflac New York, and/or Continental American Insurance Company, and/or Continental American Life Insurance Company. Job Types • Monday to FridayWork Location

As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. We are now seekingPharmacy Relationship Managers in your area!. What does a Pharmacy Relationship Manager do?.

Job Description At the YWCA of Binghamton and Broome County, our mission is clear and unwavering: to eliminate racism, empower women, and promote peace, justice, freedom, and dignity for all. Every day, our team transforms this mission into action—providing safety, stability, and pathways to independence for women and families in our community. We’re seeking two dedicated Case Managers to join our supportive housing team and make a real difference in the lives of individuals and families transitioning out of homelessness. In this role, you’ll go beyond providing services—you’ll build trust, foster empowerment, and help residents turn hope into sustainable housing stability. You’ll work one-on-one with approximately 20–30 households, guiding them through housing searches, connecting them with essential resources, and supporting their journeys toward long-term self-sufficiency. Our ideal candidate is compassionate, resourceful, and deeply committed to social justice—someone who thrives in a mission-driven environment where every action contributes to a stronger, more equitable community. If you believe housing is more than shelter—it’s the foundation of dignity and possibility—we invite you to bring your passion and purpose to the YWCA team. Together, we can create lasting change, one household at a time. Overview: The YWCA of Binghamton/Broome County is seeking a full-time Case Manager (associate or bachelor's degree in human services preferred) for its supportive housing programs. The YWCA’s housing sites serve individuals and families experiencing homelessness. The Case Manager will provide services to approximately 20–30 households, assisting with housing search, placement, and access to supportive services that promote long-term housing stability. Empowerment of residents depends on the Case Manager’s ability to evaluate each household’s situation, provide client-driven case management, and make referrals based on individualized needs and goals. Responsibilities: • Conduct comprehensive intake assessments, screenings, and psychosocial evaluations to determine participants’ housing, financial, health, and personal support needs., • Develop strengths-based, solution-focused Individualized Service Plans (ISPs) with measurable goals and action steps that promote permanent housing, self-sufficiency, and personal growth., • Identify participants’ strengths and barriers to stability and assist in reducing obstacles by linking to resources, community services, and supportive programs., • Collaborate with participants to establish and maintain personal budgets, including guidance on debt management, bill payments, and long-term financial planning., • Assist participants in locating and securing safe, affordable housing of their choice., • Apply knowledge of lease agreements to educate participants on tenant rights and responsibilities., • Maintain consistent communication with all relevant parties, including tenants, landlords, referral sources, collaborating agencies, and creditors., • Provide information and referral assistance to connect participants with community programs and social service agencies., • Develop and maintain an effective referral network to ensure timely support for ongoing needs., • Provide ongoing case management, including regular meetings, home visits, follow-up contacts, crisis intervention, and supportive counseling., • Maintain accurate, up-to-date participant files, daily logs, and monthly outcome reports., • Collect and report program data, including HMIS reporting and funder-required documentation, ensuring compliance with all audit and reporting standards., • Collaborate with colleagues, service providers, and external partners to ensure integrated and comprehensive support for participants., • Participate in staff meetings, case conferences, and supervision sessions to review cases, share resources, and promote best practices. Requirements: • Associate’s or Bachelor's degree in Human Services, Social Work, Psychology, or a related field preferred., • Experience serving homeless populations, including individuals and families with mental health diagnoses and/or substance use challenges, with a focus on harm reduction., • Experience working with all age groups (children to seniors) and navigating support services for the entire family., • Demonstrated ability to develop professional relationships with clients, referral networks, and support systems., • Excellent written and verbal communication skills, with the ability to interact effectively with clients, colleagues, and external partners., • Strong organizational skills and attention to detail, with the ability to manage a demanding workload and work independently., • Strengths-based case management, tenant rights, and responsibilities., • Ability to empower residents, establish appropriate boundaries, and support skill-building and personal growth., • Competence in record-keeping, budgeting, data entry, and using Microsoft Office., • Good work history demonstrating dependability, performance, and professional conduct., • Ability to represent the YWCA professionally in internal and external meetings and presentations., • Attend required meetings (e.g., COC, CES) and participate in subcommittees as requested. Salary range: 52K Powered by JazzHR g78BpFiMtm

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job Description Job Summary Reporting to the Director of Education, the CDL Program Director is responsible for providing leadership for the CDL Program. The CDL Program Director provides subject matter expertise and actively participates in curriculum development, revision, and implementation process. As the subject matter expert in a particular program, the CDL Program Director provides product knowledge training to the campus leadership and Admissions team, utilizing materials generated via the centralized curriculum development process. This position is responsive to the campus leadership and Admissions team when asked to engage with potential students and actively participates in new student orientation. The CDL Program Director is responsible for hiring, assigning, orienting, developing, evaluating, and recognizing Driver Trainers within the program(s) of study. The CDL Program Director will convene meetings with faculty on a regular basis. The CDL Program Director is also responsible for monitoring and supporting the student population within his/her program of study. The CDL Program Director plays an active role in the student advising process, including advising students during the provisional period, meeting with students who initiate a complaint, advising students who have career-oriented questions, and consulting with students whose engagement and/or academic progress is in question. The CDL Program Director analyzes student population data, working with faculty and staff to identify students who may be at risk, and contacting students to identify barriers to success and to provide support and information concerning student services. Finally, the CDL Program Director is responsible for continuous improvement of the program. Actively engaged in the development and maintenance of the campus effectiveness plan, the CDL Program Director collects data for purposes of analyzing program performance. Key Responsibilities I. Provides Services to Students * Supplements Driver Trainer advising for students receiving failing assessments. * Provides academic advising/counseling as needed to students. Provides referrals to outside resources when counseling needs go beyond the scope of the school. Provides or arranges for student tutoring when needed. * Leads student retention initiatives for students in the program who experience barriers to success. * Maintains regular contact with all students within the program area and responds to their questions and/or concerns in a timely manner. Posts office hours for students. * Refers students to appropriate staff for non-academic problem resolution. * Contacts students who miss days from class or whose absence during the week results in more than four absences during the course. * Maintains records of interactions and correspondence with students (i.e. phone calls, emails, mail). * Monitors contact, and results of contact, from Driver Trainers to students in assigned program area(s). Makes calls weekly to students who (a) were not called or could not be reached; (b) did not return as promised; or (c) did not offer plans to return by a specific date. Offers appropriate academic advice and demonstrates genuine interest in students. * Identifies students needing tutoring. II. Oversees Status of Quality of Curriculum, Instructional Materials, Equipment, and Facilities * Serves as a subject matter expert regarding academic curriculum for program area. * Actively participates in the curriculum development/revision process led by the Home Office Executive team. * Provides leadership in the implementation of new and revised curriculum. * Provides input into creating the master schedule regarding course sequencing, offerings, room assignments, and Driver Trainer teaching assignments. III. Oversees Faculty Performance and Development * Assists the Company/Regional Program Director in the recruitment, interviewing, and hiring of faculty for program of study. * Orients, monitors, supervises, mentors, and assists new Driver Trainers. * Ensures that all program area Driver Trainers adhere to required administrative and classroom delivery duties and requirements as outlined in the job description for CDL Driver Driver Trainer. * Ensures completeness of faculty files and documentation of official transcripts, professional development, observations, and performance reviews. * Provides leadership and supports all Driver Trainers and supervises their instructional and program needs. * Observes classes within the program area and coaches Driver Trainers to continually improve instructional presentation and classroom management skills. * Conducts performance appraisals of department faculty members, including areas of strength and recommendations for improvement and future skillset development. * Conducts regular weekly day and evening faculty meetings. Meeting topics may include improvement of course offerings, methods of instructional delivery, selection of texts, and such other purposes which serve to improve the quality of the instructional program. Documents all meetings. * Provides departmental product knowledge training to Account management and Career Services personnel as requested. * Provides information to all departments as trends and changes in program specialty areas occur. * Assists account management personnel with student recruitment as requested. * Promotes faculty participation and provides leadership in the professional development activities of program faculty members and the documentation of those activities. * Participates actively in a minimum of one professional organization within the community. * Attends faculty meetings and in-service programs. Maintains a record of professional development activities. * Maintains current personal knowledge of federal and state institutional regulations, and accreditation standards related to program area. * Participates in preparation of government and accreditation reports and ensures their timely submission and accuracy. * Assists the Area Manager/Regional Program Director in evaluating data collected from student questionnaires and conducts faculty conferences when necessary to discuss the results and provides recommendations for improvement. * Maintains regular office hours each week to ensure consistency between day and evening policies, procedures and instruction. * Collaborates with peers and associates to ensure coordination of interdepartmental activities. * Intervenes in and works to resolve any personnel issues that arise among program area Driver Trainers. * Assists the Area Manager/Regional Program Director in planning program budgetary needs if and when applicable. * Performs all duties of a full-time Driver Trainer. IV. Leads and Develops Others * Provides clearly defined roles and objectives for driver trainers, monitors performance, provides feedback, and meets regularly to discuss priorities. * Resolves individual and group performance opportunities in a timely manner to motivate and foster teamwork. * Identifies opportunities to involve others in new and challenging work assignments that advance the skills and capabilities of individuals and the organization. Experience and Education Required * High school diploma or GED. * CDL License * 3 years of experience in academic instruction in a post-secondary environment. * 5 years of industry experience in the field of instruction - CDL Driving * 2 years of experience in a management or supervisory role. * Ability to qualify as a CDL Driver/Driver Trainer. * Knowledge regarding faculty development, including requirements, delivery methods, and reporting. * Motivation, dedication, professionalism, integrity, and enthusiasm for teaching. * Ability to show sensitivity to the needs and requirements of adult learners. * Ability and desire to embrace the school’s mission. * Ability to inspire students to the highest level of achievement in preparation for meeting employer expectations. * Knowledge of industry standards and requirements within the field of instruction. * Knowledge of and ability to facilitate learning on course content within the field of instruction. * Excellent organizational skills. * Knowledge of the Google Suite and database programs (CampusNexus preferred). * Ability to develop and use collaborative relationships for the purpose of accomplishing work objectives; developing relationships with other individuals by listening, sharing ideas, and appreciating others' efforts. * Appropriate verbal and written communication skills. * Interpersonal relationship skills necessary for positive interactions with students, alumni, faculty, and employers. * Excellent creative and problem solving skills in dealing with students, alumni, employers, faculty, and staff. * Ability to meet and/or exceed defined goals. * Excellent presentation skills and ability to present ideas effectively to individuals or groups in a formal setting. * Management skills in planning, organizing, controlling and evaluating programs and policies in a dynamic and changing environment. * Knowledge of the federal Department of Education, state, local and accreditation standards. Experience and Education Preferred * Associate’s Degree or higher, documented specialized competency within the field of instruction, or equivalent work experience in the field of instruction. * 5 years of experience in academic instruction in a post-secondary environment. * 10 years of experience in the field of instruction. * Working knowledge of federal/state government education regulations. * 3 years of experience in a management or supervisory role. * Previous experience as an academic program director. * Experience in student guidance, or related fields. * Working knowledge of federal/state government education regulations. Physical Demands * Mobility & Balance: Ability to frequently climb in/out of the cab, bend, squat, kneel, twist and reach to perform pre/post-trip inspections and navigate tight spaces. * Strength: Ability to crank trailer landing gear (often 100+ lbs), handle training and safety equipment, and potentially assist with loading/unloading (if applicable). * Endurance: Ability to sustain physical activity and be alert during extending driving and instructional periods, including exposure to varying weather conditions such as heat, cold, wind, rain, ice or snow. * Sensory Acuity and Overall Health: Must possess and maintain a valid DOT Medical Examiner’s Certificate and meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations, as required by Federal regulations. Specific Tasks & Considerations: * Demonstrating Skills: Physically showing students how to couple/uncouple trailers, perform inspections, and maneuver the large vehicle. * Environmental Exposure: Working outdoors in various conditions including extreme heat, cold, rain, or snow while training. Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate. Note This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have read and understand the above job description. I further understand that this is not an all-inclusive list and does not constitute a contract. My employment remains at will as with all employees of Ancora Education.

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