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  • Technical Support Engineer
    Technical Support Engineer
    2 months ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • Entrepreneurial Internship-Learn business from the inside out
    Entrepreneurial Internship-Learn business from the inside out
    2 months ago
    $45000–$65000 yearly
    Full-time
    Manhattan, New York

    Are you someone who dreams of running your own business one day? Do you thrive in fast-paced, people-driven environments where your effort directly impacts your results? At Fifth Avenue Group, we’re offering a unique Entrepreneurial Internship designed to give you real-world experience in business development, sales, marketing, leadership, and team management. This isn’t a coffee-fetching internship — it’s a hands-on opportunity to learn what it takes to build, grow, and lead a successful organization from the ground up. What You’ll Learn: - Sales and marketing fundamentals through direct client interactions - Customer acquisition and brand representation strategies - Leadership and team development through mentorship and coaching - Business operations, goal setting, and performance management - Recruitment, training, and people development systems What We’re Looking For: - Ambitious, self-motivated individuals with an entrepreneurial mindset - Strong communication and interpersonal skills - Student mentality and willingness to learn through experience - Team-oriented attitude with leadership potential - Background or interest in business, marketing, or management What We Offer: - Hands-on training and one-on-one mentorship from experienced leaders - A dynamic, high-energy team environment - Clear advancement opportunities for long-term growth - Travel opportunities for business and networking events - Recognition-based culture that celebrates achievement and development If you’re serious about building your career — not just finding another internship — this program will give you the tools, mindset, and experience to succeed as a future entrepreneur or business leader.

    Immediate start!
    No experience
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  • Bdc management
    Bdc management
    2 months ago
    $50000–$150000 yearly
    Full-time
    Elizabeth

    We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving our sales initiatives and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess strong sales skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities Engage with potential customers through outbound calls and follow-up communications to generate leads and drive sales. Utilize CRM software to manage the sales pipeline effectively and track customer interactions. Conduct negotiations with clients to close deals, ensuring a high level of customer satisfaction throughout the process. Support high-end sales initiatives by upselling products and services tailored to customer needs. Collaborate with the sales team to develop strategies for improving sales performance and achieving targets. Maintain accurate inventory control and management to ensure product availability aligns with customer demand. Provide exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships. Conduct public speaking engagements or presentations as needed to promote products or services. Assist in marketing efforts by contributing ideas for campaigns that enhance brand visibility and attract new customers. Requirements Proven experience in outside sales, B2B sales, or retail sales with a strong understanding of the sales process. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with CRM software for managing customer relationships and tracking sales activities. Bilingual or multilingual capabilities are highly desirable for engaging diverse clientele. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, with an emphasis on phone etiquette during outbound calls. Experience in automobile sales or dealership environments is a plus. Knowledge of retail math and inventory management principles is beneficial. A proactive approach to cold calling and lead generation activities. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive for excellence in business development while fostering an environment that encourages growth, innovation, and success. Job Type: Full-time Ability to Commute: Plainfield, NJ 07063 (Required) Ability to Relocate: Elizabeth NJ: Relocate before starting work (Required) Work Location: In person

    Immediate start!
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  • Pizza Chef
    Pizza Chef
    2 months ago
    $18–$25 hourly
    Full-time
    Manhattan, New York

    At Madison Pizza, we’re passionate about crafting delicious, high-quality pizzas that bring smiles to our customers. We pride ourselves on using fresh ingredients and traditional techniques to create mouthwatering flavors. We’re looking for a talented Pizza Maker to join our friendly team and help us deliver that pizza perfection! Responsibilities: • Prepare and stretch pizza dough to the perfect thickness., • Assemble pizzas with a variety of toppings, sauces, and cheeses., • Bake pizzas in the oven to achieve optimal crispness and taste., • Maintain a clean and organized workspace., • Assist in inventory management and ingredient preparation., • Uphold food safety standards and regulations., • Collaborate with team members to ensure efficient service during peak hours. Requirements: • Previous pizza-making or culinary experience preferred, but we’re happy to train passionate individuals!, • Strong attention to detail and a love for food., • Ability to work in a fast-paced environment and under pressure., • Excellent communication and teamwork skills., • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive pay., • Opportunities for growth and advancement., • A fun, supportive working environment., • Employee discounts on pizzas and menu items., • A chance to share your creativity and put your unique spin on our offerings! Join our team and help us create pizza magic! 🍕✨ Madison Pizza is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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