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Job Description Automotive Body Shop Collision Center Estimator Driver’s Village, consistently voted one of CNY’s Best Places to Work, is seeking an experienced Collision Center Licensed Estimator to join our team. This is an excellent opportunity to join a company which values your skills and talents and will support you with our world class team and facilities. The Burdick family has been serving the automotive needs in Central New York for nearly 85 years, and we continue to grow…come grow with us! The Driver’s Village Collision Center provides excellent opportunities for advancement, and competitive compensation based on experience. A Licensed Estimator will earn between $60k and $72K depending on work history and qualifications. • Earn a $3,000 sign-on bonus depending on experience!* All Driver’s Village Collision Center team members receive: • Flexible scheduling, • Opportunity to work in a state-of-the-art auto body repair facility., • Excellent health, vision and dental benefits, • Continuing education and training | i-Car certification | OEM certification, • Modern, Climate-Controlled Dealerships and Facilities, • Great career and earning opportunities at the largest auto dealer group in CNY, • Safe, free parking for all employees, • State-of-the-art security surveillance ensuring safety for staff and customers, • Recognition and Bonus Programs, • Opportunity for advancement (most of our managers were promoted from within!) Responsibilities and Job Functions: • Greet and respond to our clients and guests in a welcoming manner, • Assess customers’ needs and concerns for their vehicles, • Accurately enter customer and vehicle information, • Clearly communicate with customers throughout the collision repair process, from beginning through completion, • Provide timely updates to customers on vehicle status, • Conduct business in an ethical manner with integrity, • Other duties as assigned Requirements: • New York Independent Adjuster License required, • Ability to provide an exceptional customer experience, • Excellent communication, consultative, interpersonal and organizational skills, • Valid NY State Driver’s License, • High school diploma or equivalent Benefits: Driver’s Village team members enjoy a generous benefit package, including: ● Up to five weeks vacation ● Paid Holidays ● Medical, Dental, Vision and Life insurance ● 401K Retirement Plan ● Additional Voluntary Life Insurance ● Additional Short and Long Term Disability Insurance ● Employee Continuing Education Program through Strayer University Call 315-233-5310 ex. 2780 or ex.2781 for additional questions. We are an Equal Opportunity Employer. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status. Please notify a company representative if you require a reasonable accommodation to participate in the application and/or interviewing process.

Job Description The Workers’ Compensation Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The WC Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of the claims department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Supervises WC claims staff in their day-to-day operations, • Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions, • Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements, • Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval), • Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions, • Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific, procedural, or special requests, • Participate in customer claim reviews and presentations, • Ability to travel overnight and attend meetings if required, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Effective quantitative, analytical and interpretive skills, • Strong leadership, management and motivational skills, • Demonstrated, strong customer service skills, • Ability to maintain composure under pressure and communicate diplomatically across various channels, including telephone, email, and written correspondence, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Demonstrated public speaking skills, • Minimum of 5 years’ claims handling experience, • Knowledge of Workers’ Compensation required, • Current license or certification in Workers’ Compensation claims must be maintained throughout employment with CorVel, • State Certification or license as an experienced claims adjuster PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $73,345 - $113,247 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives Workers’ Compensation claim, confirms policy coverage and acknowledgement of the claim, • Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies, • Establishes reserves and authorizes payments within reserving authority limits, • Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim, • Coordinates early return-to-work efforts with the appropriate parties, • Manages subrogation and litigation of claim as it applies, • Manages potential claim recoveries of all types, • Reports claims to the excess carrier when applicable, • Communicates claim status with the customer and claimant, • Adheres to client and carrier guidelines and participates in claims review as needed, • Develops and maintains professional customer relationships, • Complies with rules and regulations of applicable state, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Minimum of 3 years’ industry experience and claim handling, • Self-Insured Certificate preferred, • State Certification or license as an experienced claims adjuster, • Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $61,053 – $98,334 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a remote role. New York state independent adjuster license required. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives Workers’ Compensation claim, confirms policy coverage and acknowledgement of the claim, • Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies, • Establishes reserves and authorizes payments within reserving authority limits, • Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim, • Coordinates early return-to-work efforts with the appropriate parties, • Manages subrogation and litigation of claim as it applies, • Manages potential claim recoveries of all types, • Reports claims to the excess carrier when applicable, • Communicates claim status with the customer and claimant, • Adheres to client and carrier guidelines and participates in claims review as needed, • Develops and maintains professional customer relationships, • Complies with rules and regulations of applicable state, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • New York state independent adjuster license required., • Bachelor's degree or a combination of education and related experience, • Minimum of 3 years’ industry experience and claim handling, • Self-Insured Certificate preferred, • State Certification or license as an experienced claims adjuster, • Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $61,053 – $98,334 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The WC Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Receives Workers’ Compensation claim, confirms policy coverage and acknowledgement of the claim, • Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies, • Establishes reserves and authorizes payments within reserving authority limits, • Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim, • Coordinates early return-to-work efforts with the appropriate parties, • Manages subrogation and litigation of claim as it applies, • Manages potential claim recoveries of all types, • Reports claims to the excess carrier when applicable, • Communicates claim status with the customer and claimant, • Adheres to client and carrier guidelines and participates in claims review as needed, • Develops and maintains professional customer relationships, • Complies with rules and regulations of applicable state, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Ability to identify, analyze and solve problems, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Minimum of 3 years’ industry experience and claim handling, • Self-Insured Certificate preferred, • State Certification or license as an experienced claims adjuster, • Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $61,053 - $98,334 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description The Workers’ Compensation Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The WC Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of the claims department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Supervises WC claims staff in their day-to-day operations, • Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions, • Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements, • Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval), • Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions, • Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific, procedural, or special requests, • Participate in customer claim reviews and presentations, • Ability to travel overnight and attend meetings if required, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Effective quantitative, analytical and interpretive skills, • Strong leadership, management and motivational skills, • Demonstrated, strong customer service skills, • Ability to maintain composure under pressure and communicate diplomatically across various channels, including telephone, email, and written correspondence, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Demonstrated public speaking skills, • Minimum of 5 years’ claims handling experience, • Knowledge of Workers’ Compensation required, • Current license or certification in Workers’ Compensation claims must be maintained throughout employment with CorVel, • State Certification or license as an experienced claims adjuster PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $73,345 - $113,247 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Our client, a well-established organization within the Property & Casualty insurance industry, is looking to add an experienced Commercial General Liability Claims Examiner to its New Jersey claims team. In this role, the Claims Adjuster will manage a caseload of moderate to complex Commercial Gener

We are seeking an experienced Large Loss Project Manager that will be responsible to manage all aspects of a project and informing the client, the adjuster, and all concerned parties of the daily activities along with the general status of the project. Must be able to identify and remediate safety i

Proficiency with claims management systems and standard claims technology. This role is fully remote and ideal for a seasoned professional who can independently handle complex claims while delivering high-quality service to clients and injured workers. Ability to independently manage complex and lit

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, sustainability initiatives, and inclusive corporate culture. Our Claims team is currently seeking an Auto PD Adjuster Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices: • Worcester, MA, • Richmond, VA, • Syracuse, NY, • Itasca, IL, • Howell, MI The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third parties, as well as accurate input and management of claim data. • Manage a caseload of moderately complex service claims from intake through resolution., • Conduct thorough investigations, assess liability, and evaluate damages using established procedures., • Engage underwriting, legal, and stakeholders for comprehensive investigation and evaluation., • Identify and refer suspicious claims to the Special Investigation Unit., • Transfer risk to appropriate parties., • Maintain appropriate adjuster licenses and continuing education credits., • Handle claims within specific limits and authority; use discretion and independent judgment., • Set reserves and authorize payments within scope of authority., • Review and validate intake claims; conduct investigations and document findings., • Coordinate with stakeholders to resolve issues; adhere to claims processing procedures., • Utilize technology and data tools to enhance claims processing efficiency and accuracy., • Resolve claims with empathy and customer-centricity; prepare documentation and evidence., • Maintain detailed and compliant documentation of claim activities and communications., • May represent the company in mediations, arbitrations, and trials., • Participate in problem-solving discussions, and cross-functional coordination., • Handle sensitive communications professionally and translate complex information for diverse audiences., • Mentor entry-level adjusters and share best practices learned through training and experience., • Provide exceptional customer service; educate policyholders and ensure satisfaction., • Ensures compliance with all licensing requirements., • Identify and assign subrogation potential appropriately; set up files to support successful recovery efforts, • Associate degree required; bachelor's degree preferred or combination of education and experience., • Typically has 3-4 years of relevant Auto claim-handling experience., • Guidewire experience is a plus., • Proficient with basic computer navigation; ability to use basic software systems/applications (Suite of MS Office Products) and use of the internet., • Knowledge of insurance products, processes, and relevant laws., • Learn and handle negotiations independently within authority, understand common tactics for moderately complex claim resolution., • Communicate clearly and empathetically across various channels., • Operate with decision-making latitude; adapt to changing situations., • Deliver difficult messages with clarity and professionalism., • Collaborate with team members and maintain constructive relationships., • Manage multiple tasks and deadlines with strong organizational skills., • Negotiate claims independently within authority limits., • Understand insurance principles, policies, procedures, and terminology., • Possess investigative skills and follow procedures and guidelines., • Analytical Reasoning: The ability to identify problems, understand your impact, gather input and data, and develop an effective solution., • Customer Centricity: Makes customers/clients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains customer trust and respect; meets or exceeds customer expectations., • Digital Fluency: Effectively uses digital tools and technology appropriately to find, evaluate, create, and communicate information understands how to navigate digital platforms, use software applications, and leverage technology for productivity and communication purposes., • Persuasion and Influence: Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions; uses influencing strategies to gain genuine agreements; seeks to persuade rather than force solutions or impose decisions or regulations., • Professional Insurance Acumen: Demonstrates a deepening understanding of the insurance industry and the ability to apply specialized technical skills to address complex challenges, adapt to industry trends, and drive value for the organization., • Planning and Execution: Plans, prioritizes and manages resources and time effectively to achieve specific goals or deadlines. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you at every level to grow and develop. We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed. Benefits include: • Medical, dental, vision, life, and disability insurance, • 401K with a company match, • Tuition reimbursement, • PTO, • Company paid holidays, • Flexible work arrangements, • Cultural Awareness Day in support of IDE, • On-site medical/wellness center (Worcester only), • Click here for the full list of Benefits The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law." As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

Location: Syracuse, NY Onsite Flexibility: Hybrid The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage and liability, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third parties, as well as accurate input and management of claim data. • Manage an active pending inventory of approximately 80120 moderately complex service claims from intake through resolution, receiving an average of 5 new claims daily., • Conduct thorough investigations, assess liability, handle loop calls, and evaluate damages using established procedures., • Engage underwriting, legal, and other core stakeholders for comprehensive investigation and evaluations., • Identify and assign subrogation potential appropriately; set up files to support successful recovery efforts., • Identify possibly suspicious claims and refer them to the Special Investigation Unit., • Transfer risk to appropriate parties and implement management techniques to mitigate loss., • Set reserves and authorize payments within specific limits and moderate scope of authority; utilize discretion and independent judgment., • Utilize technology and data tools to enhance claims processing efficiency and accuracy in a paperless environment., • Resolve claims with empathy and customer-centricity; handle sensitive communications professionally and translate complex information for diverse audiences., • Maintain detailed, compliant, and clear documentation of claim activities and communications so files are easily understood by others., • Maintain appropriate adjuster licenses and continuing education credits across required states., • Mentor entry-level adjusters and share best practices learned through training and experience., • May represent the company in mediations, arbitrations, and trials., • Proficient with basic computer navigation, toggling between multiple systems/applications, and utilizing the MS Office suite., • Must possess and maintain a sufficient home-based internet connection (minimum 50 Mbps download / 10 Mbps upload) to ensure productivity in a hybrid environment., • Ability to learn and handle negotiation conversations independently within authority limits, understanding common tactics for moderately complex resolutions., • Clear, professional, and empathetic communication skills across all channels with the ability to de-escalate challenging customer calls., • Operates with decision-making latitude to anticipate, identify, and adapt solutions to changing situations and priorities., • Strong organizational and time-management skills to effectively manage multiple tasks and strict deadlines., • Fosters an environment of teamwork, maintains constructive relationships despite differing perspectives, and actively supports teammates with workload management., • Guidewire experience is a plus., • Associate degree required; bachelor's degree preferred or an equivalent combination of education and experience., • Typically requires 23 years of relevant front-line Auto claim-handling, investigation, and phone queue experience, including handling third party handling and liability determinations., • Ability to use a personal computer, phone systems, and standard office equipment., • Ability to sit and/or stand for extended periods (75%90%) in a standard office or remote workspace setting., • Ability to perform effectively in a dynamic, fast-paced environment., • Medical, Vision, and Dental Insurance Plans, • 401k Retirement Fund, • Career Development: Permanent position with robust training and development, on-the-job experiences, personalized coaching, and ongoing mentorship. This U.S. property and casualty insurance company has been serving individuals, families, and businesses for more than 160 years, distributing comprehensive coverage for homes, autos, and businesses through a select network of independent agents and brokers across 48 offices nationwide. With annual revenue exceeding $5 billion and more than 4,900 employees, the organization is large enough to offer outstanding career depth while maintaining a values-driven culture recognized by Forbes, TIME, and U.S. News & World Report. Teams here include underwriters, claims professionals, actuaries, and independent agency relationship managers who collaborate across a diverse and inclusive workplace. GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-12054

The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage and liability, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third parties, as well as accurate input and management of claim data. Manage an active pending inventory of approximately 80-120 moderately complex service claims from intake through resolution, receiving an average of 5 new claims daily. Conduct thorough investigations, assess liability, handle loop calls, and evaluate damages using established procedures. Engage underwriting, legal, and other core stakeholders for comprehensive investigation and evaluations. Identify and assign subrogation potential appropriately; set up files to support successful recovery efforts. Identify possibly suspicious claims and refer them to the Special Investigation Unit. Transfer risk to appropriate parties and implement management techniques to mitigate loss. Set reserves and authorize payments within specific limits and moderate scope of authority; utilize discretion and independent judgment. Utilize technology and data tools to enhance claims processing efficiency and accuracy in a paperless environment. Resolve claims with empathy and customer-centricity; handle sensitive communications professionally and translate complex information for diverse audiences. Maintain detailed, compliant, and clear documentation of claim activities and communications so files are easily understood by others. Maintain appropriate adjuster licenses and continuing education credits across required states. Mentor entry-level adjusters and share best practices learned through training and experience. May represent the company in mediations, arbitrations, and trials. Education: Associate degree required; bachelor's degree preferred or an equivalent combination of education and experience. Experience: Typically requires 2-3 years of relevant front-line Auto claim-handling, investigation, and phone queue experience, including handling third party handling and liability determinations. Technical Proficiency: Proficient with basic computer navigation, toggling between multiple systems/applications, and utilizing the MS Office suite; Guidewire experience is a plus. Remote Setup: Must possess and maintain a sufficient home-based internet connection (minimum 50 Mbps download / 10 Mbps upload) to ensure productivity in a hybrid environment. Negotiation Skills: Ability to learn and handle negotiation conversations independently within authority limits, understanding common tactics for moderately complex resolutions. Communication: Clear, professional, and empathetic communication skills across all channels with the ability to de-escalate challenging customer calls. Critical Thinking: Operates with decision-making latitude to anticipate, identify, and adapt solutions to changing situations and priorities. Organization: Strong organizational and time-management skills to effectively manage multiple tasks and strict deadlines. Collaboration: Fosters an environment of teamwork, maintains constructive relationships despite differing perspectives, and actively supports teammates with workload management. Ability to use a personal computer, phone systems, and standard office equipment. Ability to sit and/or stand for extended periods (75%-90%) in a standard office or remote workspace setting. Ability to perform effectively in a dynamic, fast-paced environments.

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnershipand that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose. Role specifics: Claims Background: workers compensation lost time, indemnity experience Jurisdictions: CA Licenses: CA Location: This role is eligible for fully remote work How you'll make an impact • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims, • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution, • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process, • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements, • Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file About You • As a key member of our experienced Claims Adjuster team, you will investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution, • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process, • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants Required Qualifications: • High School Diploma, • Minimum of 5 years related claims experience, • Appropriately licensed and/or certified in all states in which claims are being handled, • Knowledge of accepted industry standards and practices, • Computer experience with related claims and business software Desired: • Bachelor's Degree Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Job Description Envelope Converting Adjuster Location: Syracuse, NY Pay: $22.00 - $28.00 per hour, based on experience and qualifications Job Overview Dupli Envelope and Graphics is a leading commercial printing and envelope manufacturing company headquartered in Central New York. We are seeking a mechanically inclined, detail-oriented self-starter to join our Envelope Converting team. This position is responsible for setting up, adjusting, troubleshooting, and maintaining high-speed envelope converting equipment while ensuring quality, efficiency, and safety standards are met. If you enjoy working with machinery, solving mechanical challenges, and producing high-quality products in a fast-paced manufacturing environment, we'd love to hear from you. Responsibilities • Set up envelope converting equipment for production runs., • Perform changeovers between jobs with minimal downtime., • Troubleshoot mechanical and production issues., • Perform preventative maintenance and minor equipment repairs., • Monitor machine performance to maximize efficiency and quality., • Maintain a clean, organized, and safe work area., • Follow all company safety procedures and quality standards.A Typical Day Includes, • Setting up folding and converting equipment according to order jacket specifications and production samples., • Obtaining required quality approvals before production begins., • Troubleshooting machine operation by analyzing equipment performance and making mechanical adjustments to eliminate defects and downtime., • Inspecting finished products to ensure they meet company quality standards., • Monitoring production counts and maintaining accurate box, carton, and skid quantities., • Adjusting machinery throughout production to maintain quality and efficiency., • Replacing gum, window rolls, paper rolls, and other production materials as needed., • Verifying accurate labeling, printing, packaging, and order specifications throughout each production run., • Clearing paper jams and performing scheduled preventative maintenance., • Communicating production concerns and equipment issues with supervisors and team members., • Assisting with continuous improvement efforts to increase productivity and reduce waste.Qualifications, • High School Diploma or GED required., • Minimum of 3 years of experience as an Envelope Converting Adjuster, Folding Machine Technician, Machine Adjuster, or similar manufacturing equipment technician., • Strong mechanical aptitude and troubleshooting skills., • Ability to diagnose and resolve mechanical and production issues efficiently., • Ability to read and interpret production orders and work instructions., • Basic math skills, including addition, subtraction, multiplication, division, fractions, and decimals., • Strong attention to detail and commitment to quality., • Ability to work independently and as part of a team., • Reliable attendance and a strong work ethic., • Manual dexterity and the ability to safely operate manufacturing equipment.Physical Requirements, • Ability to lift up to 50 pounds occasionally and 25 pounds regularly., • Ability to stand and walk for the duration of an 8-10 hour shift., • Ability to occasionally bend, kneel, crouch, climb, and reach while performing job duties., • Ability to work safely in a manufacturing environment around moving machinery.Benefits, • Medical, Dental, and Vision Insurance, • 401(k) with Company Match, • Paid Time Off and Holidays, • Employee Assistance Program, • Family-Owned Company Culture Core Beliefs • Everybody Counts - 'If you want to fix a problem, ask the person doing the job.', • Positive Attitude - 'Whether you think you can or you think you can't… you are right.', • Ownership - Taking responsibility at both the individual and company level is fundamental., • Fun - Life is too short not to enjoy what you do., • Continuous Improvement - We always strive to be better.Why Dupli? At Dupli, you'll join a company that combines the stability of a long-standing industry leader with the innovation and growth mindset of a modern marketing solutions provider. We invest in our employees, encourage career growth, and provide the tools and support necessary to succeed. If you're looking for an opportunity to grow your sales career while making a direct impact on customer success and company growth, we'd love to hear from you. Equal Opportunity Employer Dupli Envelope & Graphics is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. 1st Shift - Monday thru Friday from 7:30 AM to 3:30 PM 2nd Shift - Monday thru Thursday from 3:30 PM to 1:30 PM