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Job DescriptionDescription: We are Hiring! Job Posting: Operations Manager- Upwards Mobility Mentoring Program Location: Rochester, NY Department: Upwards Mobility Mentoring Employment Type: Full-time Schedule: Monday- Friday (9-5) Salary: $62,360-65,000 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Upward Mobility Mentoring Initiative is a bold, new program grounded in the nationally recognized EMPath Mobility Mentoring® model—designed to help low-income families achieve long-term economic self-sufficiency and overall well-being. This community collaborative initiative offers a powerful opportunity to lead transformational change for families residing in targeted zip codes within the City Of Rochester. The Mobility Mentoring Operations Manager plays a pivotal leadership role in the development, launch, and ongoing management of a new program modeled after the nationally recognized EMPath Mobility Mentoring model. The Operations Manager is responsible for creating and implementing core operational systems, policies, and procedures that ensure fidelity to the EMPath Mobility Mentoring theory of change, while optimizing the program’s performance and impact. The Operations Manager will serve as the central hub for cross-team coordination, quality assurance, and data-informed decision-making. This role also has supervisory responsibility for some of the program staff including the Data Specialist, who will be responsible for managing data systems, producing performance reports, and supporting data-driven program improvements. Essential Duties and Responsibilities: Program Launch & Infrastructure Development · Lead the operational planning, timeline development, and milestone tracking for program build and launch. · Define and document operational workflows that align with the EMPath model, including participant intake, assessment, service planning, participant coaching, administration of financial assistance and program exit. · Collaborate with Program Managers to integrate best practices in client-centered service delivery and staff support. · Work with a designated agency IT personnel and external partners in integrating program electronic processes with the Initiative’s chosen platform (SimpliGov), to manage enrollment, data collection, case management, financial disbursements, reports, and referrals to community services. Operational Policy and Procedure Management · Develop and maintain comprehensive policies and procedures that support consistent program implementation across teams. · Ensure all staff are trained on and adhere to standardized operational practices. · Conduct regular reviews of processes for improvement and alignment with EMPath’s evolving best practices. Cross-Team Coordination and Quality Assurance · Coordinate communication and collaboration between the program teams to ensure consistency in implementation. · Work in cooperation with the program director leading regular operational meetings with Program Managers and other key staff. · Monitor service quality, workflow adherence, and program fidelity to the Mobility Mentoring model. Data Management and Performance Tracking · Lead the development and use of key performance indicators (KPIs), dashboards, and reports to support continuous improvement. Document how these measurement systems will be operationalized through a formal data collection plan. · Ensure program staff are trained in and fully utilize the funder directed data system: SimpliGov. · Provide direction to Data Specialist on any special forms, data capture tools needed in support of program. · Provide guidance to the Data Specialist and Program Managers to ensure complete, accurate and timely data entry, maintenance, and reporting. · Engage program management in a process for translating data insights into actionable recommendations for program and operational enhancements. · Support grant reporting with operational and outcome data. Supervisory Responsibilities: · Direct supervision of the Data Specialist. · Indirect leadership and coordination with the Program Managers and their respective teams of Social Workers. Team Collaboration: · Foster a collaborative and supportive team environment among direct staff reports and other associated program management staff including the Mobility Mentor Program managers, promoting program coordination, knowledge sharing and identification and adoption of best practices. Requirements: Qualifications: Education: Bachelor’s degree in Social Work, Public Administration, Nonprofit Management, or a related field required; Master’s degree preferred. Minimum of 3 years of experience in program operations, preferably in a human services or nonprofit setting. Experience managing program launch or scaling of evidence-based models strongly preferred. Familiarity with the EMPath Mobility Mentoring® model is a significant asset. Proficient in data analysis and performance monitoring using tools like Excel, Relational Databases, Funder directed systems like SimpliGov Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Refugee Post-Resettlement Case Manager Location: 87 N. Clinton Avenue, Rochester, NY Department: Refugee, Immigration, and Employment (RIES) Employment Type: Full Time Salary: $20.50 - $21.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision from the Program Manager, the Post-resettlement Case Manager provides transitional services for refugees and other eligible participants in the New York State Refugee Resettlement Assistance Program. The Transitional Case Manager works in coordination with other agency staff as well as community partners, volunteers, and service providers to connect refugees with appropriate services to help them attain self-sufficiency. Essential Duties and Responsibilities • Provides appropriate information in response to queries regarding program services., • Screens potential clients for eligibility for state, federal or other programs, • Provides intake and completes program applications., • Conducts needs assessment to eligible clients., • Provides referral to appropriate departmental, agency, or external programs., • Provides direct assistance services including counseling, advocacy, intervention, facilitation, transportation, and other program allowable services., • Documents service provision through case log entries, maintains client casefiles, and secures appropriate documentation per program requirements., • Enters and updates client and program data in program, NY state database, and other tracking platforms., • Participates in regular program quality assurance practices and keeps track of quality assurance activities., • Assists the program in preparing for internal and funder monitoring., • Adheres to agency case management principles, resettlement program service delivery philosophy, and internal program manuals., • Helps with case management services in resettlement program if needed., • Assists in the preparation and submission of required reports., • Maintains the confidentiality of all client records per the requirements of HIPAA., • Participates in strategic planning and program development as well as in meetings and staff training activities., • Is actively involved and committed to accessing community resources., • Is aware of and actively supports the agency’s cultural competence goals, efforts, and activities., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Family Center is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, or related field. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License and use of a registered and reliable vehicle. Experience: At least one year of experience in the Human Services field and/or case management experience. Experience working with volunteers, refugees, and local service providers preferred. Ability to speak English and at least one additional language is also preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.

Job DescriptionDescription: We are Hiring! Job Posting: PEER MENTOR Location: 79 N Clinton Ave Employment Type: Full-Time Schedule: Monday - Friday 9-5 Salary: $18.00 General Description Provides peer support groups and education for substance use disorder clients utilizing established Peer guidelines and assists in engagement activity. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides individual and group support for substance use disorder clients involved in treatment to develop and sustain recovery., • Transports clients, • Involved in peer led educational sessions on recovery principles, spirituality, use of community resources and other relevant topics., • Meets individually with clients to support development of their recovery plan, assist in providing motivation and encouragement to those that are struggling with engagement in treatment., • Completes all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: High School Diploma or equivalent required Credentials: Valid and clean NYS Driver’s License. Certified Peer Recovery Advocate certification or provisional certification required. Experience: Experience running peer or recovery support groups. Lived experience preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Security Guard Location: Rochester, NY Department: Facilities Employment Type: Part-Time Schedule: Sa-Sun 3pm-11pm Salary: $19.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, ensure the safety and security of employees, clients and visitors to the Agency. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Follow safety and security standards and complete incident reports as required., • Patrols assigned area to ensure protection of clients, visitors, property and equipment., • Controls and monitors access ingress and egress out of assigned site and monitors burglar and fire alarm systems as required., • Manages program parking location, alerting unauthorized use and working with towing contract agencies., • Examine doors, windows, and gates to ensure security; uses agency keys to open and close buildings; monitors closed buildings for unauthorized people and/or suspicious activities., • Informs and warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles., • Watches for and reports irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel, as required in accordance with department standards., • Remains alert for the presence of unauthorized persons and/or security code violators; approaches suspicious persons and/or notifies police as appropriate; may confront and detain violators, as required, until police arrive., • Provides back up to the receptionist including directs incoming calls to appropriate people and acknowledges and welcomes all in reception area., • Participates in staff and department meetings as required., • Maintains up-to-date professional knowledge through reading, workshops, and conferences., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Education: Associate degree preferred. Equivalent Combination of education and experience will be considered. Credentials: NY State Security Guard Registration required. Valid and clean NYS Driver’s License preferred. Experience: Minimum of two years of experience working as a security guard. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Overview As a facilities technician at Heritage Christian Services, share your talents and fulfill your potential. From basic construction and repairs to common household maintenance, you have the opportunity to use all of your skills. Work independently on projects that involve carpentry, electrical and more — but also have the support of your co-workers when you need it. The maintenance team supports over 90 agency sites in the Greater Rochester area with everything from plumbing and cosmetic repairs to appliance installation — so there is always meaningful work. Sometimes you will be an advocate, working to make sure that people with disabilities are able to have the home of their dreams. Other times, you’ll make repairs and changes in a home to improve people’s accessibility and enrich quality of life. We offer a supportive environment with steady hours where you can grow your abilities. Furthermore, we’re making the hiring process easier by using a video interviewing technology called HireVue. After completing your online application, record your job interview using your computer or smartphone at a time that works for you. HireVue will send you an email with a link and instructions. If you can’t complete your interview right away, we’d love for you to complete it within a few days. One of our recruiters will be in touch within one to two business days with next steps. We can’t wait to see what you have to offer. Text “START” to 47257 or Click HERE to opt in to receive the invite via text message. Message and data rates may apply. Pay for this position: $16 / hr - $18 / hr The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting Responsibilities Strong mechanical skills • Electrical, • Plumbing, • HVAC Basic maintenance tasks • Painting, • Home repairs, • Lawn and yard maintenance, • Other residential tasks Qualifications • Valid driver’s license that is in compliance with Heritage Christian Services’ motor vehicle record standards, and reliable transportation to and from work., • Physical ability to lift, • High School diploma or GED required Our Commitment to Equity and Justice We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. Heritage Christian Services is an Equal Opportunity Employer. We offer a tobacco-free and drug-free work environment. #IND123 #ZR

Job Description Overview We’re making the hiring process easier by using a video interviewing technology called HireVue. After completing your online application, record your job interview using your computer or smartphone at a time that works for you. HireVue will send you an email with a link and instructions. If you can’t complete your interview right away, we’d love for you to complete it within a few days. One of our recruiters will be in touch within one to two business days with next steps. We can’t wait to see what you have to offer. Text “START” to 47257 or Click HERE to opt in to receive the invite via text message. Message and data rates may apply. Pay rate for this position: $22-$23.55/ hr The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting Responsibilities Looking for a fulfilling career? We're hiring assistant managers to support adults with intellectual and developmental disabilities. This position gives you the opportunity to showcase your leadership and organizational skills in the role of an assistant manager. Not only will you be a DSP, you will be an advocate and voice as people exercise informed decision making in regards to their needs. You will be an ally as they communicate their wants and needs to others. The assistant manager is a hands-on professional that has a direct role in supporting the well-being of people with intellectual and developmental disabilities. The assistant manager is also responsible for training and mentoring direct support staff. In this role you will also assist the residence manager in the operation and oversight of the residential program serving adults with intellectual and developmental disabilities. Qualifications • Minimum of High School diploma or High School Equivalency; college experience preferred., • Valid New York State drivers’ license that meets Heritage Christian Services motor vehicle standards. Reliable transportation required., • Physical ability to lift over 50 pounds and provide assistance to people who require support with transfers., • One year experience in direct support is required., • Six months of leadership or supervisor experience preferred. Ideal candidates should demonstrate: • Excellent organizational, verbal and written communication skills, • Flexibility in scheduling, • Ability to lead and motivate others Benefits include: • Holidays — Full-time employees receive 11 paid holidays a year, including three that can be flexed for days that are important to them., • Vacation time — begin to accrue vacation time immediately and can use vacation hours after six months of benefit-eligible employment., • Paid sick leave — All employees begin to accrue paid sick leave immediately upon hire and can use it upon accrual as needed., • Retirement plan – Heritage Christian Services contributes to employee retirement funds after 12 months and/or 1,000 hours of employment; it’s invested money that employees can use at upon retirement. Our Commitment to Equity and Justice We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity. As you speak out, be strong, faithful and well. #ZR

Job Description Who We Are At HCR Home Care, we believe care starts at home, for our patients and our team. For more than 45 years, we’ve been a trusted part of communities across 25 counties in New York, helping people live safely and comfortably where they feel most at ease. We’re a team of caring professionals and dedicated leaders who take pride in making a difference every day. From nurses, therapists, and home health aides to scheduling coordinators, customer service specialists, administrative staff, and leadership, every person at HCR plays an important role in supporting our patients and one another. As a Registered Nurse (Home Care Coordinator) based in the hospital, you’ll serve as the vital link between acute care teams, patients, and home health services — ensuring continuity of care and reducing readmissions through proactive planning and compassionate communication. What You’ll Do • You will collaborate with physicians, discharge planners, and hospital staff to identify patients who would benefit from home care and coordinate their safe transition home., • You will meet with patients and families to assess needs, answer questions, and develop individualized care plans that support recovery and independence., • You will manage the referral process, ensuring timely communication, accurate documentation in Home Care HomeBase (HCHB), and seamless coordination across disciplines., • You will educate hospital staff and physicians about HCR’s programs and specialty services to strengthen partnerships and improve patient outcomes., • You have a current, valid RN license issued by the New York State Department of Education., • You have a minimum of two years of experience in community health, home care, or hospital discharge coordination., • You possess excellent communication and interpersonal skills with a patient-centered mindset., • You have a strong understanding of home care eligibility and reimbursement processes., • We are a mission-driven organization built on People-First values., • We offer competitive pay, mileage reimbursement, and a full benefits package., • You will have a great work life balance and ongoing professional growth opportunities., • You will work with supportive, collaborative leadership that values your clinical judgment., • Hospital-based role supporting the transition from acute care to home., • Classified as light work (occasional lifting up to 20 lbs)., • Involves regular sitting, walking, and interaction with hospital staff and patients. Be the connection between hospital and home. Join HCR Home Care and help patients take the next step toward recovery with dignity, safety, and confidence. Apply today and make a difference. EOE/AA Minority / Female / Disability / Veteran #ZR

Job Description Location: SJFC Haffey Hall • We are hiring immediately for a full time BARISTA position., • Address: 3690 East Avenue, Rochester, NY 14618 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Friday, hours may vary. More details upon interview., • Requirement: Barista experience required., • Pay Range: $18.50 per hour to $21.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1475307. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today! Job Summary Summary: Makes and serves coffee/espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and standards for quality food-service operations. Interacts with customers and other employees in a friendly, courteous manner. Essential Duties and Responsibilities: • Prepares espresso orders for customers and catering using standard measures and recipes., • Enters orders accurately into POS device; accepts cash and charge payments., • Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area., • Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards., • Maintains sanitation and orderliness of all equipment, supplies and utensils., • Ensures proper food preparation by using approved recipes and following prescribed production standards., • Keeps display equipment clean and free of debris during meal service., • Cleans equipment and workstation thoroughly before leaving the area for other assignments., • Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors., • Serves customers quickly and efficiently, and prevents delays in serving lines., • Demonstrates a complete understanding of daily menu items and accurately explains them to customers., • Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process., • Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard. We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits: • Opportunities for Training and Development, • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year. Our Commitment to Diversity and Inclusion Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Position Summary: The Facilities Coordinator & Maintenance Technician will play a key role in managing both the operational coordination and hands-on maintenance activities across the organization’s facilities. This position will oversee the scheduling and execution of preventive and corrective maintenance tasks while also managing the day-to-day facilities operations. The individual in this role will be responsible for the upkeep and repair of building systems, equipment, and facilities, as well as coordinating the daily tasks of facilities support staff and ensuring that all facilities are maintained to the highest standards. The position will also require the individual to handle various errands and ensure effective communication with tenants, providing prompt responses to their requests and concerns. Key Responsibilities/Essential Job Functions: Maintenance & Repair: • Perform routine maintenance, troubleshooting, and repairs for building systems such as HVAC, electrical, plumbing, and lighting., • Conduct regular inspections to identify any maintenance issues or areas that require repairs, and initiate action to resolve them., • Perform minor construction, painting, and general repairs as needed to maintain the aesthetic and functional quality of the facilities., • Respond to urgent maintenance requests (e.g., equipment breakdowns, plumbing issues) and ensure timely resolution., • Develop, implement, and maintain a preventative maintenance program for all facilities, ensuring systems are regularly inspected and serviced to avoid costly repairs or breakdowns., • Schedule and perform regular inspections and preventative maintenance tasks on building systems (e.g., HVAC filters, plumbing checks, fire alarm systems, lighting)., • Coordinate and schedule daily maintenance activities, ensuring that staff members are assigned appropriate tasks and resources., • Work closely with the Facilities Manager to develop maintenance schedules and priorities, balancing urgent repairs with routine maintenance tasks., • Maintain communication with team members, vendors, and leadership regarding ongoing work, requests, and facility updates., • Manage relationships with external vendors and contractors for specialized maintenance tasks (e.g., HVAC, plumbing, electrical work), ensuring that service contracts are fulfilled and service quality is maintained., • Obtain quotes and assist with procurement for necessary materials and supplies for maintenance tasks, ensuring cost efficiency., • Assist in coordinating general facility operations, including space planning, cleaning schedules, and landscaping coordination., • Ensure that facilities are properly stocked with necessary maintenance supplies, cleaning products, and tools., • Aid in setting up for events or special projects as needed, ensuring the facility is prepared and operational., • Maintain accurate logs of all maintenance and repair activities, including details of completed work, service requests, and inventory use., • Provide regular reports to the Facilities Manager on the status of ongoing maintenance tasks, facility issues, and project timelines., • Ensure that all maintenance and repair work complies with safety regulations, building codes, and company policies., • Follow established safety protocols when performing maintenance work, including the use of protective equipment and proper disposal of hazardous materials., • Run errands such as trips to the bank and post office, ensuring that financial and mailing tasks are completed efficiently., • Perform airport trips for facility-related needs, such as picking up or dropping off company representatives, vendors, or contractors., • Serve as a primary point of contact for tenants at 987 East Avenue and Victor, addressing their questions, concerns, and complaints promptly., • Ensure that maintenance issues raised by tenants are responded to in a timely manner, with clear communication regarding expected resolution times., • Maintain a professional and customer-service-oriented approach when dealing with tenants to ensure high satisfaction levels., • Regularly update tenants on the status of ongoing maintenance requests or issues affecting their space. Education & Experience: • High school diploma or equivalent required; a technical certification (e.g., HVAC, plumbing, electrical) or Associate’s degree in Facilities Management, Maintenance, or a related field preferred., • Minimum of 3-5 years of experience in facilities maintenance or a similar role., • Experience in performing general building repairs and maintenance (HVAC, electrical, plumbing, painting, etc.)., • Strong technical knowledge of building systems, including HVAC, plumbing, electrical, and lighting systems., • Ability to troubleshoot and perform repairs on a variety of systems and equipment., • Excellent time management and organizational skills, with the ability to prioritize multiple tasks., • Ability to coordinate and schedule maintenance activities effectively, ensuring minimal disruption to facility operations., • Strong communication and interpersonal skills to work with internal teams, vendors, contractors, and tenants., • Familiarity with safety regulations and building codes, including OSHA requirements., • Detail-oriented with a proactive, problem-solving mindset., • Strong work ethic and ability to take ownership of tasks., • Ability to work independently with minimal supervision., • Willingness to be on call for emergency repairs or urgent maintenance requests., • Ability to perform physical tasks, including lifting up to 50 lbs, standing for long periods, and climbing ladders., • This position will primarily be based at 987 East Avenue, Victor, NY, and 973 East Avenue, Rochester, NY, with occasional travel to other sites for maintenance or repair needs., • The role involves both office work (scheduling, reporting) and hands-on tasks (repairs, inspections, physical labor)., • Competitive salary with performance-based incentives, • Comprehensive benefits package, including health, dental, and vision insurance, • Supplementary benefit plans for hospital indemnity, critical illness, and accident insurance, • Safe Harbor 401k program, • Opportunities for professional development and career growth within a leading multi-disciplinary practice, • A collaborative and supportive work environment dedicated to excellence in patient care and service The Facilities Coordinator & Maintenance Technician is a dynamic role that combines technical expertise in facilities maintenance with exceptional communication skills, ensuring that all tenants’ needs are met promptly and effectively. By handling both the operational aspects of facilities management and additional duties such as errands and tenant communication, this position is crucial in maintaining the smooth and efficient operation of all facilities managed by Rhino Administrative Service, LLC. All duties and responsibilities stated are essential job functions. Staff members may be required to perform additional job-related duties as assigned by management. It is the policy of Rhino Administrative Services, LLC, to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.