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Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Signing bonus We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionPosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • 401K, • Salary plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Flexible hours, • Growth potential/Opportunity for advancement within my agency, • Hiring BonusRequirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Simple IRA, • Salary plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • Self-motivated, • Ability to make presentations to potential customers, • Achieve mutually agreed upon marketing goals, • Experience in marketing, • Knowledge of financial services products, • Ability to explain complex financial issues in understandable terms, • Property and Casualty license (must have currently), • Life and Health license (must be able to obtain), • Series 6 and 63 (must have currently), • Must be available to work the following schedule: M- F 9am-5pm. Looking for Securities Licensed Professional. Financial Services Advisor This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Cliffside Park, NJ. This is an in-office position. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Use a customer-focused, needs-based review process to educate customers about insurance options, • Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... • Salary plus Bonus, • Paid Time Off (vacation and personal/sick days), • Health Insurance, • Retirement Plan, • Training and development, • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Property & Casualty license (required), • Life and Health license (required), • Bilingual English/Spanish preferred, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • Salary plus commission/bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customer

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off If you are a driven, sales-focused professional who thrives in a fast-paced environment, we are eager to see how your talents can contribute to our agencys success. Note: We are open to Part-Time schedules as well as Full-Time. RESPONSIBILITIES: • Proactively generate and follow up on leads to drive new business., • Meet and exceed sales targets by closing policies across multiple lines of insurance., • Identify customer needs and present tailored insurance solutions., • Conduct policy reviews and recommend coverage adjustments., • Assist with renewals, cross-selling, and upselling to maximize retention., • Maintain accurate records of sales activities and customer interactions.QUALIFICATIONS:, • Prior insurance experience highly preferred., • Must hold current insurance licenses (Property/Casualty and Life/Health)., • Strong sales and negotiation skills with a proven track record of success., • Ability to build rapport and establish long-term client relationships., • Self-motivated, goal-oriented, and eager to grow within a sales-driven environment. This is a remote position.

Job DescriptionPosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • 401K, • Salary plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Flexible hours, • Growth potential/Opportunity for advancement within my agency, • Hiring BonusRequirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • Defined Contribution Plan, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) matching, • Bonus based on performance, • Company parties, • Profit sharing Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens. When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions. We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows. If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team. Are you Results oriented and goal driven and can work independently without close supervision. You want an opportunity to be a part of something that is lasting. A desire to be trained to serve customers and pivot to additional products. You are confident in your abilities, and your are an optimistic person who believes that your actions can positively impact your future. You can imagine success then create it. You dont blame other people and circumstances for your challenges. You like people and have a strong desire to help them. You are intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems. Your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future. You have disciplined yourself not to get distracted by unproductive activities. You see servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers. You can serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice. You can gain customers based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price. If you have what it takes, we will train you to use our proven systems, and you can create the following future for yourself: You have taken advantage of the strong leadership and coaching from your sales mentor. You executed the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family. Career Benefits: Base Salary plus lucrative commission program. 401k Plan Profit Sharing Defined Contribution Plan Health benefits. Paid time off - vacation, personal time, sick time and Holidays paid Extensive training available

Job Description Bandit Running is a pioneering technical performance brand committed to creating innovative, high-quality apparel & gear for goal-driven runners. Our mission to “Evolve Running” guides everything we do, always putting the needs of the global running community first. As the fastest-growing brand in the sport, we challenge conventional brand-building norms, prioritizing an extremely high-bar for disruptive excellence across product, experiences & content. Our vision is to build an enduring, iconic brand that breaks down barriers & inspires greater passion & participation in the sport we love. We’re seeking a Customer Experience Manager to lead and scale Bandit’s customer service. Reporting to the Head of Operations, this role focuses on refining systems, processes, and performance to ensure every customer interaction reflects Bandit’s commitment to top-notch customer service. This is a cross-functional, data-driven role that turns customer feedback into process improvements, smarter automation, and stronger systems that continuously raise the bar for the customer experience. Requirements • Lead customer experience across all channels with a customer-first mindset, developing and refining processes for industry-leading service at scale, • Manage the customer service team to deliver high-quality support while consistently meeting service-level targets, • Build and maintain feedback loops with Product, Operations, and Fulfillment to surface and resolve product defects, shipping issues, and customer friction in real time, • Develop and maintain CX processes, tone guidelines, macros, and escalation workflows to ensure consistent, high-quality support as the business scales, • Own and optimize CX systems including Gorgias, Siena, and Loop to improve agent efficiency, automation, reporting, and policy execution, • Analyze ticket trends, contact drivers, and return data to identify root causes and drive ticket-reduction, cost optimization, and process improvement initiatives, • Create and execute customer-delight programs that strengthen customer loyalty and brand connection, • Track, report, and analyze CX performance metrics using insights to drive continuous improvement WHAT WE’RE LOOKING FOR: • 3 years of experience in customer experience at a high-growth DTC or consumer brand, ideally a startup., • Proven experience managing CX teams and performance against service-level and satisfaction metrics., • Strong analytical and detail-oriented mindset with the ability to translate ticket data and customer feedback into actionable insights using Excel, Google Sheets, and reporting tools., • Relentless focus on process improvement, accuracy, and long-term scalability., • Strong operator mindset with the ability to think strategically and execute quickly through ambiguity., • This full-time, in-office role based in our Greenpoint, Brooklyn Headquarters, • Competitive base salary + equity, • Comprehensive health, dental, and vision benefits and flexible PTO, • Rocket-ship level momentum with a career-defining opportunity at-hand, • Pay range $100,000-$115,000. At Bandit, we’re building an incredible culture rooted in our three core values—Trust, Empathy, & Excellence. We believe that in order to build the best team, our baseline is an environment where everyone can bring their full & authentic selves to the table. We are committed to fair hiring practices where we hire team members for their potential & advocate for diversity, equity, & inclusion. We do not discriminate based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.

Job Description The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

Job DescriptionResponsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Salary Pay Range: 22.81 - 23.96 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Are you passionate about travel and helping others create unforgettable experiences? Were seeking self-motivated individuals to join our team as Vacation Planners & Experience Coordinators. This fully remote opportunity allows you to turn your love for travel into a rewarding career while enjoying flexible hours and unlimited earning potential. Responsibilities: Assist clients in planning and booking vacations, cruises, and getaways Research destinations, accommodations, and activities to create personalized itineraries Provide excellent customer service and support throughout the booking process Stay informed about travel trends, deals, and industry updates Collaborate with travel partners and vendors to secure the best experiences for clients Utilize marketing tools and social media to attract new clients Qualifications: Passion for travel and helping others create memorable experiences Strong communication and organizational skills Ability to work independently and manage client needs No prior experience requiredcomprehensive training provided Access to a computer or smartphone with internet connection What We Offer: 100% remote position with flexible scheduling Commission-based pay with unlimited earning potential Training and ongoing support to help you succeed Exclusive travel perks and industry discounts Opportunities for personal and professional growth If youre looking for a fulfilling opportunity where you can combine your love for travel with a flexible career, wed love to hear from you! Apply today and start your journey as a Vacation Planner & Experience Coordinator.

Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth. You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate. The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results. You Will: • Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers, • Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement, • Review, track, and improve operational performance with an obsession for continuous improvement, • Oversee onboarding and successful implementation for new customer projects, • Manage the long-term health of customers by identifying and preempting areas of risk or concern, • Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers, • Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers, • Answer questions and address issues related to our platform, APIs, and data services, • Create an effective feedback loop between frontline operations, product teams, strategy, and customers, • 4-9 years of total work experience, with experience in consulting or technical program management roles, • Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm, • A technical background (education or professional experience with CS, Economics, Statistics, Engineering), • A proven track record in B2B client-facing roles and expanding client relationships, • Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers, • Excellent cross-functional collaboration skills, • Outstanding verbal and written communication abilities, • A track record of structured, analytics-driven problem solving, • A history of diligence and organization across multiple work streams, • An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results, • Strong analytical, planning, and process improvement capabilities, • Prior experience at an API-driven technology company and/or managing technical customers, • Experience with data annotation, labeling platforms, or ML operations At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require. We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability. We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future. We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We offer perks like paid vacation, performance bonuses, and health insurance stipends, along with hands-on training to support your success. As a business graduate from the University of Delhi, I bring a global perspective and a passion for giving back, including supporting education and school supply donations for underserved children in India. If youre looking for a supportive, growth-oriented environment, wed love to have you on our team! ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Hemant Jiwnani - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain client records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Strong communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Free food & snacks, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish Preferred

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionAbout Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office per week. The position can be based in either our new New York City office. About the Role Technology is at the heart of how we deliver great customer experiences. We're looking for a Customer Service Tools & Systems Specialist who is eager to learn, grow, and develop expertise in the platforms that power our Customer Service organization, including Zendesk, chatbots, and other operational tools. In this role, you'll support the configuration, maintenance, and optimization of our customer service systems, helping ensure that our tools run efficiently and support both customers and agents. You'll collaborate with experienced team members and partners across CS, training, WFM, Product and wider Operations to implement new features, improve workflows, and build your skills in support technology. This is a developing role, ideal for someone who is building technical expertise, refining communication and collaboration skills, and passionate about improving the customer and agent experience through smarter systems and automation. What You'll Work On Zendesk Administration Support: Assist in managing the Zendesk platform, including configurations, automations, and workflows. Support updates to ticket forms, triggers, macros, and user permissions. Learn how to optimize routing and reporting through guided coaching and hands-on practice. Chatbot & Automation Support: Help maintain and improve chatbots and conversational AI tools that enhance the customer experience. Support testing and performance tracking, and assist in designing conversation flows that make customer interactions smoother and more efficient. Customer Service Tool Ecosystem: Support other tools within the Customer Service tech stack, including LMS, QA, and VoC platforms. Learn how to manage user access, troubleshoot minor issues, and contribute to keeping systems aligned and integrated. Cross-Functional Collaboration: Collaborate with Product, Engineering, and Operations teams to implement small updates, test new features, and troubleshoot system issues. Communicate progress and learn to present your work clearly within your team and stakeholder groups. Documentation & Process Improvement: Document configurations, workflows, and tool changes to maintain transparency and consistency. Support process improvement efforts by helping identify opportunities for automation or workflow enhancements. Operational Support: Assist in resolving basic tool-related issues for Customer Service agents. Escalate complex problems appropriately while developing troubleshooting and analytical skills through guidance and mentorship. Your Areas of Expertise • 1+ years of experience in customer service, operations, or a technical support environment., • Foundational knowledge of Zendesk or similar tools (Freshdesk, ServiceNow, Salesforce Service Cloud)., • Interest in learning chatbot management, automation, and customer service system integrations., • Familiarity with LMS, QA, or VoC tools is a plus., • Strong attention to detail with a proactive approach to problem-solving., • Developing communication and collaboration skills, able to share updates and ideas within your team., • Curiosity about data, APIs, and system connectivity; open to learning basics of webhooks, scripting, or SQL., • Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection., • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!, • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (NoMad) in office culture ABOUT THE ROLE Regal is seeking a Manager, Customer Support & Experience to lead our Customer Support function as we continue to grow our B2B omnichannel & AI Agent platform. This role is critical to delivering a high-quality, reliable support experience to our customers as they deploy Regal across their businesses. As the Manager of Customer Support & Experience, you will be a hands-on leader responsible for scaling day-to-day support operations, SLAs, escalation and incident management, and team development. You’ll partner closely with Customer Success, Implementations, Product, and Engineering to resolve complex issues, surface customer insights, and continuously improve both the customer experience and internal support processes. This role is ideal for someone who thrives in a fast-growing B2B SaaS environment, enjoys building scalable systems, and leads with empathy, accountability, and a strong bias toward action. RESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels, • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations, • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence, • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution, • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency, • Maintain a deep understanding of Regal’s product, customer use cases, and technical architecture to better support B2B customers, • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization, • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership, • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans, • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the teamABOUT YOU:, • 6+ years of experience in customer support, technical support, or customer service within a B2B SaaS environment, with 2+ years in a people-management role, • Proven ability to lead, motivate, and scale high-performing support teams while maintaining a strong customer-first mindset, • Strong operational rigor with experience managing SLAs, escalations, incident response, and support metrics, • Technical fluency and domain experience in several of the following areas:, • SaaS platforms, • APIs and integrations, • Contact center or communications software, • SQL or data analysis, • Marketing automation, SMS, email, or voice systems, • Comfortable navigating high-pressure situations and resolving complex, multi-stakeholder customer issues, • Excited by building programs, experimenting with new approaches, and continuously improving how support operates at scale, • Experienced with modern customer support tooling and systems, • A hands-on leader who leads by example, builds trust with customers and teammates, and is deeply committed to delivering exceptional support experiencesBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Signing bonus Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Signing bonus We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionPosition Overview I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your business leadership skills, industry and State Farm business acumen, as well as sales and marketing experience. This development and mentoring can lead you in the right direction to better prepare you for a potential career as a State Farm agent. As part of this opportunity, you will learn from an experienced agent, see what it's like to run a business and help grow an agency. Responsibilities • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Health benefits, • 401K, • Paid time off (vacation and personal/sick days), • Valuable experience, • Growth potential/Opportunity for advancement in my agency

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Free food & snacks, • Paid time off, • Savings bank We are excited to connect with candidates who are customer-focused, empathetic, and eager to contribute to a positive team environment. There are opportunities for advancement for driven individuals with an interest in sales and agency growth. Key Responsibilities: • Build and maintain customer relationships with timely follow-up as needed., • Provide prompt, accurate, and friendly customer service, including responding to questions about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing., • Conduct needs-based reviews to educate customers about their insurance options., • Use clear and effective communication to meet customer needs while supporting agency growth., • Collaborate with other team members to ensure a smooth customer experience.Qualifications:, • Strong dedication to customer service., • Ability to relate effectively to customers, answer their questions, and anticipate their needs., • Excellent communication skills, both verbal and written, to assist customers and work with the agency team., • Proactive and resourceful problem-solving abilities.Benefits:, • Hourly pay plus commission and bonus opportunities., • Paid time off, including vacation and personal/sick days., • Health benefits., • Opportunities for career growth and advancement within the agency., • Valuable experience to build your career in the insurance industry.

Job Description About Amigo Amigo builds AI agents that deliver healthcare autonomously—AI doctors, AI nurses, and AI care coordinators. Our agents handle clinical workflows and patient engagement across the entire patient journey: pre-visit intake, triage, care navigation, post-visit care plans, side effect management, and medication adherence. Context-aware with memory across sessions and the ability to take clinical action. We own outcomes, not just delivery. For our customers, we're responsible for agent performance: clinical safety, continuous improvement, measurable patient outcomes. Agents operate autonomously within bounded clinical domains, with clear scope and handoff protocols. That scope expands as we validate performance across populations. We're fresh off our Series A from Tier 1 investors like General Catalyst, GSV Ventures, SVA, and CohoVC. Our work is validated with leading academic medical institutions. We're currently reaching 1M+ patient interactions every 90 days, and are on track to 10x this year. About this role As an Agent Deployment Strategist at Amigo, you'll work directly with healthcare organization customers to design and scale AI agent solutions that solve their highest-impact problems. You'll own the customer relationship from contract signature through expansion—responsible for ensuring customers successfully deploy, realize value, and scale their AI agent programs. You'll serve as the strategic partner and voice of the customer throughout their journey: from identifying opportunities and building business cases to measuring outcomes and expanding deployments. This role requires deep customer empathy combined with strategic thinking, business acumen, and the ability to translate complex organizational challenges into concrete AI solutions that deliver measurable ROI. This is not a traditional customer success role. You'll operate as a deployment strategist—embedding within customer organizations, mapping their systems and decision-making structures, and driving expansion across clinical, operational, and financial dimensions. What you'll do * Receive customers post-signature and collaborate with sales during handoff to understand initial use case commitments, success criteria, and customer expectations * Manage the full customer lifecycle from onboarding through expansion, ensuring customers achieve sustained value from Amigo * Partner with healthcare organizations to understand their workflows, pain points, organizational structures, and strategic priorities * Identify and prioritize high-impact expansion opportunities for AI agent deployment based on ROI potential, operational feasibility, and customer needs * Develop comprehensive deployment strategies including success metrics, implementation roadmaps, and stakeholder engagement plans * Build expansion business cases and ROI models for new use cases, quantifying realized value from existing deployments and identifying additional opportunities across clinical, operational, and financial dimensions * Work closely with Agent Engineers and Solutions Architects to translate customer requirements into agent specifications, ensuring solutions align with real-world constraints * Design and facilitate QBRs (Quarterly Business Reviews) that demonstrate value delivery, showcase outcomes, and identify expansion opportunities * Embed within customer organizations to map systems, processes, and decision-making structures—becoming a trusted advisor who understands their environment deeply * Monitor deployment performance against defined KPIs and work with customers to iterate and optimize agent configurations * Own customer health metrics, time-to-value, and expansion revenue for your portfolio * Serve as the voice of the customer internally, translating feedback into product insights and shaping platform roadmap priorities * Develop playbooks and frameworks that systematize deployment approaches across different healthcare use cases * Navigate complex healthcare stakeholder environments including clinical leadership, IT, operations, finance, and compliance teams What we're looking for * 4+ years of experience in customer-facing strategy, deployment, or implementation roles, ideally in healthcare technology, enterprise SaaS, or consulting * Demonstrated ability to build trusted relationships with senior stakeholders in complex organizations * Strong business acumen with experience building ROI models, analyzing unit economics, and quantifying operational impact * Strategic thinking skills—ability to see the big picture while managing detailed execution * Deep empathy and emotional intelligence to understand unstated customer needs and navigate organizational dynamics * Strong organizational and project management capabilities with ability to drive multiple concurrent deployments * Customer success and expansion mindset—you're energized by turning initial deployments into long-term strategic partnerships * Comfort with technology and product concepts—you don't write code, but you understand how AI systems work and can bridge technical and business discussions * Excellent communication skills for both executive presentations and operational workshops * Experience facilitating meetings, running QBRs, and driving cross-functional alignment * Analytical mindset with comfort in spreadsheets and data-driven decision making * Resourcefulness and problem-solving orientation—you figure out what needs to happen and make it happen Nice to have * Direct experience in healthcare delivery environments (clinical operations, hospital administration, health system strategy) * Background in management consulting, particularly with healthcare clients * Experience with AI/ML product implementations or digital transformation initiatives * Understanding of healthcare compliance requirements (HIPAA, quality reporting, accreditation standards) * Familiarity with clinical workflows and healthcare terminology * Experience with change management and organizational adoption strategies Benefits Health & Wellness * Comprehensive health, dental, and vision insurance * Mental health support and wellness coaching * Flexible wellness stipend for fitness, therapy, or personal growth * Daily catered lunch and dinner Growth & Development * Annual learning budget for courses, books, or conferences * Conference attendance budget for professional development * Development setup of your choice * Academic collaboration opportunities Compensation Range: $150K - $250K

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Competitive salary, • Paid time off As a Customer Service Representative with Tawanda Jackson - State Farm Agent, youll be the friendly voice and helpful hand that keeps our customers happy and informed. Whether answering inquiries, assisting with policy changes, or guiding customers through the claims process, youll play a key role in creating exceptional experiences. This isnt just a jobits a chance to build a career in a supportive, dynamic environment where your skills are valued, and your potential is unlimited. For those with a passion for sales and growth, opportunities to advance are on the horizon! What Youll Be Doing: • Answering customer inquiries with professionalism and care., • Helping customers make policy updates and changes., • Assisting with claims and providing timely follow-ups., • A natural communicator with great people skills., • Detail-oriented and able to multitask like a pro., • Customer service experience? Thats a plus!

Job DescriptionBenefits: • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Requirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Salary Pay Range: 22.81 - 23.96 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Opportunity for advancement, • Paid time off, • Savings bank This is a great opportunity to develop your career while making a positive impact in the community. If you are attentive, personable, and motivated by helping others, we would love to have you join our team. Key Responsibilities: • Build and maintain strong relationships with customers through timely follow-ups and personalized service., • Deliver prompt, accurate, and friendly assistance, including answering questions about insurance options, eligibility, coverage details, policy updates, claims, and billing., • Support long-term customer satisfaction by understanding needs and recommending appropriate products and services., • Collaborate with agency departments to ensure seamless customer experiences.Qualifications:, • Previous experience in sales (inside sales, outside sales, retail, or telemarketing) is preferred., • Experience managing customer relationships is a plus., • Interest in marketing products and services tailored to customer needs., • Strong communication skills, including verbal, written, and active listening., • Commitment to providing excellent customer service., • Ability to anticipate and respond to customer needs effectively., • Comfortable engaging and building rapport with diverse customers.Benefits:, • Paid time off, including holidays and personal/sick days., • Competitive salary with commission and bonus opportunities., • Comprehensive health benefits., • Opportunities for career growth and advancement within the agency.

Job DescriptionBenefits: • 401(k) matching, • Paid time off Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options.As an Agent Team Member, you will receive..., • Hourly pay plus commission/bonus, • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Excellent communication skills - written, verbal and listening, • Self-motivated, • Detail oriented, • Dedicated to customer service, • Ability to work in a team environment, • Ability to effectively relate to a customer, • Bilingual - Spanish preferred, • Property and Casualty license (must be able to obtain), • Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description ROLE DESCRIPTION: Larissa Buerano - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Able to obtain Property and Casualty License, • Able to obtain a Life/Health License, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needs, • Bilingual Spanish (required)BENEFITS:, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Health benefits, • Profit sharing, • Growth potential/Opportunity for advancement within my office

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Jersey City, NJ and help customers with their insurance and financial services needs, including: • Auto insurance, • Home insurance, • Life insurance, • Retirement planning ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Alberto Santana - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Licensing Paid, • Salary Plus Commission, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We offer perks like paid vacation, performance bonuses, and health insurance stipends, along with hands-on training to support your success. As a business graduate from the University of Delhi, I bring a global perspective and a passion for giving back, including supporting education and school supply donations for underserved children in India. If youre looking for a supportive, growth-oriented environment, wed love to have you on our team! ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Hemant Jiwnani - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage client accounts and update information in the database., • Assist clients with policy changes and inquiries., • Process insurance claims and follow up with clients on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred., • Bilingual Spanish preferred.

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Use a customer-focused, needs-based review process to educate customers about insurance options, • Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... • Salary plus Bonus, • Paid Time Off (vacation and personal/sick days), • Health Insurance, • Retirement Plan, • Training and development, • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements: • Bilingual English/Spanish preferred, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Property & Casualty license (must be able to obtain), • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Why Join Us? With a supportive team environment and a commitment to excellence, our agency provides the perfect opportunity to grow your career and make a difference in the lives of our clients. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Alberto Santana - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Who we are: EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we’re looking for: EHE is seeking a talented and driven Engagement Agent to manage the outreach to potential patients while building value in EHE’s brand. The Engagement Agent will be the liaison between the patients and our clinics and assist with the scheduling of appointments for our comprehensive health exam while providing the utmost level of customer service. This role will primarily be tasked with patient acquisitions and booking exams, though the position will also be crossed-trained to solve patient issues via phone, email and iChat. As an integral part of the Engagement Center, the Engagement Agent will be tasked with creating unique patient experiences and conversations. The Engagement Agent will work closely with the VP, Engagement Center and Senior Engagement Center Manager to achieve personal and departmental dialing efficiencies and drive EHE’s overall yield. In this role, you will: • Place and receive phone calls to and from EHE’s potential and existing patients, • Answer phone calls, emails and iChat from our patients, • Effectively resolve patient inquiries in a considerate, accurate and timely manner, • Compose thoughtful, personalized responses for a variety of patient requests, • Book appointments for our patients to receive a comprehensive medical exam, • Provide superior customer service to all EHE patients, • Use a consultative sales approach to achieve shared decision making with potential EHE patients, • Use critical thinking skills to answer and solve patient inquiries and problems, always looking to achieve one call resolutions, • Know and understand all departmental KPIs and self-manage to reach those goals, • Triage incoming requests and spot patient trends to flag for management, • Identify, reproduce and document bugs for IT What the role requires: • Highly motivated individual with high energy, • Unparalleled problem solving and critical thinking skills, • Must possess a mastery of English and be a strong, confident and exacting writer, • Passionate about customer service and patient satisfaction, • Understanding administration of CRM applications (Salesforce, Zendesk, Oracle, etc.), • Ruthlessly organized and would score high on conscientiousness, • Proficiency in Microsoft Office suite, • Ability to perform in a fast-paced environment, subject to rapid change and uncertainty, • Excellent written and verbal communication What we offer: • Competitive salary, • Generous incentive bonuses (up to $30,000 annually), • Medical, dental, vision, life and disability insurance, • Employer-matched 401(k) plan, • Professional development reimbursement, • Employee access to our wellness clinics, • Gym reimbursement/Fitness bonus The salary range for this role is $40,000 - $50,000 and is determined by a number of factors including the candidate's experience, qualifications and skills. EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees. Powered by JazzHR 22v8ICl8XG

Job Description Book of the Month is seeking a Customer Service Team Lead to work within our high performing customer service team delivering exceptional service while driving operational excellence. This role combines frontline execution with operational problem-solving. You will assist agents as they resolve member inquiries, handle sensitive issues with care, identify process improvements, and help ensure our service reflects Book of the Month’s commitment to connecting readers with the best new books. What you will do… • Manage day-to-day lead tasks for 10-12 agents including approving exceptions, editing responses, managing queue assignments, and noting gaps in training and knowledge., • Serve as an escalation point to agents regarding member issues, and determine which concerns should be raised to BOTM team members., • Support Customer Service Manager by maintaining, updating, and improving the agent knowledge base with new articles for launches and releases., • Effectively communicate key information to BOTM stakeholders in daily, weekly, and monthly reports., • Oversee dispute resolution by maintaining SOPs, assigning agents, and regularly reporting findings and results., • 1+ years of experience in a Customer Service agent role, previous experience as a Customer Service Lead is a plus., • Excellent ability to de-escalate and deal with challenging situations., • Experience in managing staff depending on volume and business needs., • Proactive and resourceful with the ability to juggle multiple projects at once and prioritize urgent vs. important tasks., • Strong written communication skills; possessing a high attention to detail when it comes to formatting and accuracy., • Curious-minded and passionate about getting to the root of issues., • Excellent time management and organizational skills., • Grit and perseverance in the face of challenges., • Strong communication skills with stakeholders outside of customer service positions., • Interested in commercial fiction and/or ecommerce. uL5NQmsYl0

Job Description About the Role Brighton Health Plan Solutions (BHPS) is seeking an Eligibility Service Representative (ESR) who are experienced in understanding eligibility, communicating through various multi-channel features such as phone, chat and email, and following workflows to assist in issue resolution. BHPS shall serve as the client’s eligibility vendor and forward eligibility files to health plans, dental vendors and any other vendor the client utilizes. The ESR will confirm, identify and research matters as they relate to eligibility, changes to coverage and participation as well as support the Eligibility & Benefits team. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Primary Responsibilities • The ESR will be responsible for receiving and resolving caregiver inquiries., • Works with the Benefits Enrollment team to review and resolve any eligibility, hours or co-premium issues including follow-up outreach to caregivers Listen attentively to customer needs and concerns; demonstrate empathy and offer solutions., • Demonstrate strong customer service skills, attention to detail, research & analyzation and issue resolution., • Clarify customer requirements; probe for and confirm understanding of requirements or problem., • Agent will be responsible for managing caregiver requests within required turnaround time including conducting outreach to internal partners, engaging the support of the Team Leader and Supervisor as necessary., • Communicate effectively with individuals/teams to ensure high quality and timely expedition of customer requests., • Participate in activities designed to improve customer satisfaction and business performance., • Use decision-support tools to answer questions, where needed., • Ability to use critical thinking to solve complex problems and identify when to escalate to the appropriate department., • Performs call center functions including handling inbound calls and support projects as directed by the management., • Maintain broad knowledge of client requirements, procedures and key contacts., • Bilingual in Russian/English or Korean/English., • Flexible availability for alternate schedules/hours, including shifts between 11AM and 9PM EST, Monday through Friday, with training from 9AM to 6PM., • Experience in high-volume enrollment and eligibility transactions, premium billing, and collections., • Knowledge of labor and commercial carrier enrollment procedures., • Prior high-volume call center experience., • General knowledge of HIPAA Confidentiality., • High School diploma or GED., • Remote work capability with internet access., • Basic computer skills, including Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)., • Strong investigative and time management skills., • Courteous and customer-service oriented., • Detail-oriented and dependable., • Effective communication through multiple channels (email, chat, voice)., • Preferred experience in enrollment/eligibility roles, especially in commercial and labor plans., • Previous multi-channel experience (voice, email, chat) is a plus., • Some college or business school education is advantageous. About At Brighton Health Plan Solutions, LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you’ll become part of a diverse and welcoming culture focused on encouragement, respect and increasing diversity, inclusion and a sense of belonging at every level. Here, you’ll be encouraged to bring your authentic self to work with all of your unique abilities. Brighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes and achieve their healthcare goals and objectives. Together with our trusted partners, we are transforming the health plan experience with the promise of turning today’s challenges into tomorrow’s solutions. Come be a part of the Brightest Ideas in Healthcare™. Company Mission Transform the health plan experience – how health care is accessed and delivered – by bringing outstanding products and services to our partners. Company Vision Redefine health care quality and value by aligning the incentives of our partners in powerful and unique ways. DEI Purpose Statement At BHPS, we encourage all team members to bring your authentic selves to work with all of your unique abilities. We respect how you experience the world and welcome you to bring the fullness of your lived experience into the workplace. We are building, nurturing and embracing a culture focused on increasing diversity, inclusion and a sense of belonging at every level. *We are an Equal Opportunity Employer Annual Salary Range: $43,000 - $50,000 The salary range and/or hourly rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of the posting of an advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable by law including but not limited to location, years of relevant experience, education, credentials, skills, budget and internal equity. Powered by JazzHR hcZqWKvdIc

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team: As a Customer Experience Agent, you represent the Sourgum brand throughout the entire customer journey. You are responsible for delivering a high-touch, white-glove experience that brings our commitment to proactive, thoughtful service to life in every interaction. At Sourgum, we pride ourselves on proactive communication, effective problem-solving, and transparency around service and pricing. In this role, you are expected to greet every customer with warmth, provide clear and comprehensive information, set accurate expectations around service standards and delivery timelines, and take full ownership of each customer interaction from start to finish. The Role: This role reports directly to the Head of Customer Experience and is a hybrid position (3–4 days per week in-office) based at our headquarters in Jersey City, NJ. What sets Sourgum apart in the waste management space is our commitment to being a true single point of contact—owning our customers’ needs from start to finish. We’re seeking an energetic, thoughtful problem-solver who thrives in a fast-paced environment and takes pride in delivering a high-touch, white-glove customer experience. In this role, you will be instrumental in driving Sourgum’s growth by upholding our standards of exceptional service and building trusted, long-term customer relationships. As Sourgum continues to scale, we’re looking for a process-oriented self-starter who isn’t afraid to challenge the status quo and bring fresh perspectives to how we work. You’ll help improve internal operations, strengthen cross-functional communication, and continuously elevate the overall customer experience. This position is primarily customer-support focused, with meaningful opportunities to apply a consultative sales approach. The Customer Experience team is often the first point of contact for new leads, playing a key role in shaping first impressions and driving growth through thoughtful discovery, attention to detail, and consistently reinforcing the value of partnering with Sourgum. If you pride yourself on building genuine human connections, empathizing with customers, and proactively solving problems end to end, we encourage you to apply. If you’re excited to join a company committed to sustainability, environmental responsibility, and making a greener future possible, we’d love to hear from you. Additional qualities we value: * Self-starter with a strong sense of ownership and initiative * Ability to effectively multitask while managing a high volume of customer inquiries * Comfort working in a fast-growing, evolving environment * Passion for continuous improvement and accountability What you’ll be doing: * Serve as the front line of the Sourgum experience, confidently managing inbound customer calls related to dumpster deliveries, pickups, and swaps - ensuring every interaction feels seamless, informed, and reassuring. * Engage and qualify inbound leads with a consultative mindset, providing clear, relevant information that builds trust, uncovers customer needs, and maximizes conversion opportunities. * Act as the first point of entry into Sourgum, thoughtfully triaging commercial and long-term project opportunities to the appropriate teams while capturing complete, high-quality intake details to enable fast, frictionless conversions * Coordinate closely with hauling partners to orchestrate smooth deliveries, swaps, and pickups - bridging communication between customers and vendors to deliver on our white-glove service promise. * Partner cross-functionally with the Vendor Relations team to ensure hauler compliance, accurate pricing, and consistent service delivery aligned with Sourgum’s standards. * Own the accuracy and health of our internal ticketing and order management systems, serving as the in-house expert who proactively validates, maintains, and improves order data to keep operations running efficiently. Qualifications: * Ability to commute to and work from our Jersey City, NJ headquarters 3–4 days per week (hybrid role) * 3+ years of experience in a customer support, customer experience, or client-facing role, ideally in a fast-paced or high-volume environment * Proven ability to manage multiple customer interactions simultaneously while maintaining a high standard of service, accuracy, and professionalism * Strong written and verbal communication skills, with a natural ability to build rapport and trust with customers * Demonstrated problem-solving skills and a proactive mindset, with comfort navigating ambiguity and evolving processes * High attention to detail and strong organizational skills, with a sense of ownership over tasks and outcomes * Ability to collaborate cross-functionally and communicate effectively with internal teams and external partners Benefits * Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. * A positive and collaborative work environment with a focus on innovation and sustainability. * Flexible/Unlimited PTO * Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K). * Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub. * Yearly Personal Development Budget * Opportunities for professional development and career advancement within a growing company. Compensation Range: $45K - $55K

Reservation Agent Job Description: At Casa Cipriani, the reservation agent is responsible for performing a variety of customer service and administrative duties to support the hotel's room reservation and revenue management objectives. Essential Functions and Responsibilities of the job include but are not limited to: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed., • Excellent organizational skills and attention to detail, • Ability to handle challenging situations and resolve customer complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences), • Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information., • Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy., • Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential., • Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example., • Perform Switchboard duties and direct calls as needed., • Participating in training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team., • Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed., • Ability to work independently and as part of a team in a fast-paced and dynamic environment. Qualifications: • Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required., • Customer service skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction., • Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important., • Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential., • Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial., • Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary., • Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable., • Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential., • Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected., • Refined verbal and written communication skills., • Minimum 2 years of progressive experience in a hotel or a related field requirement., • Ability to work overnight, weekends, and holidays., • Ability to stand or walk for long periods of time., • Must be able to lift, push, and pull items up to 40 pounds. All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

Job DescriptionFollow your passion Are you ready to lead the next chapter of educational excellence? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. We currently operate multiple elementary and middle schools across the Bronx, Upper Manhattan, and Queens, and continue to grow - opening 1–2 new schools each year, because children in every community deserve excellent, equitable education. As part of this organizational expansion, we are also preparing to welcome our first-ever Zeta High School class of 9th graders in the 2026-27 school year, a milestone that marks the next chapter in our mission to provide a world-class, PreK-12 pathway. Join our growing team today and be a change agent for children. Deliver powerful results To achieve our vision, we are searching for Entry Level "Resident" Teachers with a Bachelor's degree and a minimum undergraduate cumulative GPA of 3.0, and a desire for fast-paced growth in a supportive, feedback-driven work culture. The Zeta Teacher Residency Program is a 3-year program for new teachers. As a Resident Teacher, you will assist in building a classroom culture that fosters students' genuine love for learning and creates a sense of community for families. If you are not on a pathway to New York State Teacher Certification already, Zeta will support your enrollment into a 2-year, fully subsidized Master's degree program through Touro University. You will gain the knowledge and skills needed to elevate your teaching practice, and be on track to receive New York State professional certification in both general and special education (a requirement of the role). This role is a 3-year commitment; two years as a teacher and graduate student, and a third year as a fully certified teacher at Zeta. Responsibilities: With the hands-on support of your school leaders and fellow teachers, you will: • Plan inquiry-driven, academically rigorous lessons that ignite curiosity, accelerate learning, and empower every student to think boldly and deeply., • Build strong, consistent classroom culture skills to create a safe, joyful, and intellectually vibrant learning environment where all students can thrive., • Master the foundations of Zeta's academic and social-emotional curriculum, developing the expertise needed to deliver exceptional instruction across disciplines., • Leverage data, student work, and feedback to understand student needs, drive academic growth, and refine your teaching practice with precision., • Develop authentic, trusting relationships with students and families that support each child's personal, social-emotional, and academic development., • We are passionate about our mission of providing world-class education to all students, • We bring a mindset of growth, flexibility, and openness to feedback, • We are hungry and determined to not only meet our goals, but surpass them, • We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment, • We have a high bar for excellence and sweat over the details For Resident Teachers who remain in good standing, Zeta anticipates offering a three-year compensation trajectory with annual salary increases tied to role progression and certification milestones. The anticipated three-year annual base salary scale for Resident Teachers starting at Zeta in 2026-27 is as follows (before applicable taxes and deductions): • Year 1: $65,000, • Year 2: $71,000, • Year 3:, • $80,000 (for teachers who hold New York State Initial Certification by the start of Year 3, as verified by Zeta), OR, • Comprehensive and affordable medical, dental, and vision plans, • Flexible spending accounts for eligible medical purchases and commuter expenses, • 403(b) retirement plan; Zeta offers matching contributions toward your savings, • Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts – it's up to you!), • 4 live therapy sessions per month through Talkspace and free Headspace subscription, • MacBook Air and specified monthly reimbursement for use of a mobile phone, • Fully stocked teacher workrooms with favorite snacks and Nespresso machine, • Zeta swag, team outings, and NYC's finest sweet treats, • Clear pathway to professional growth, • Consistent feedback and support from managers and teammates, • Community Circle practice to build and strengthen our sense of team

Job DescriptionFollow your passion Are you ready to lead the next chapter of educational excellence? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. We currently operate multiple elementary and middle schools across the Bronx, Upper Manhattan, and Queens, and continue to grow - opening 1–2 new schools each year, because children in every community deserve excellent, equitable education. As part of this organizational expansion, we are also preparing to welcome our first-ever Zeta High School class of 9th graders in the 2026-27 school year, a milestone that marks the next chapter in our mission to provide a world-class, PreK-12 pathway. Join our growing team today and be a change agent for children. Deliver powerful results To achieve our vision, we are searching for Entry Level "Resident" Science Teachers with a Bachelor's degree and a minimum undergraduate cumulative GPA of 3.0, and a desire for fast-paced growth in a supportive, feedback-driven work culture. The Zeta Teacher Residency Program is a 3-year program for new teachers. As a Resident Teacher, you will assist in building a classroom culture that fosters students' genuine love for learning and creates a sense of community for families. If you are not on a pathway to New York State Teacher Certification already, Zeta will support your enrollment into a 2-year, fully subsidized Master's degree program through Touro University. You will gain the knowledge and skills needed to elevate your teaching practice, and be on track to receive New York State professional certification in both general and special education (a requirement of the role). This role is a 3-year commitment; two years as a teacher and graduate student, and a third year as a fully certified teacher at Zeta. Responsibilities: With the hands-on support of your school leaders and fellow teachers, you will: • Plan inquiry-driven, academically rigorous lessons that ignite curiosity, accelerate learning, and empower every student to think boldly and deeply., • Build strong, consistent classroom culture skills to create a safe, joyful, and intellectually vibrant learning environment where all students can thrive., • Master the foundations of Zeta's academic and social-emotional curriculum, developing the expertise needed to deliver exceptional instruction across disciplines., • Leverage data, student work, and feedback to understand student needs, drive academic growth, and refine your teaching practice with precision., • Develop authentic, trusting relationships with students and families that support each child's personal, social-emotional, and academic development., • We are passionate about our mission of providing world-class education to all students, • We bring a mindset of growth, flexibility, and openness to feedback, • We are hungry and determined to not only meet our goals, but surpass them, • We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment, • We have a high bar for excellence and sweat over the details For Resident Teachers who remain in good standing, Zeta anticipates offering a three-year compensation trajectory with annual salary increases tied to role progression and certification milestones. The anticipated three-year annual base salary scale for Resident Teachers starting at Zeta in 2026-27 is as follows (before applicable taxes and deductions): • Year 1: $65,000, • Year 2: $71,000, • Year 3:, • $80,000 (for teachers who hold New York State Initial Certification by the start of Year 3, as verified by Zeta), OR, • Comprehensive and affordable medical, dental, and vision plans, • Flexible spending accounts for eligible medical purchases and commuter expenses, • 403(b) retirement plan; Zeta offers matching contributions toward your savings, • Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts – it's up to you!), • 4 live therapy sessions per month through Talkspace and free Headspace subscription, • MacBook Air and specified monthly reimbursement for use of a mobile phone, • Fully stocked teacher workrooms with favorite snacks and Nespresso machine, • Zeta swag, team outings, and NYC's finest sweet treats, • Clear pathway to professional growth, • Consistent feedback and support from managers and teammates, • Community Circle practice to build and strengthen our sense of team

Job Description A Field Travel Protector will support the GDBA protective mission whenever, wherever, and however it is needed. Field Travel Protectors provide coverage on all domestic and international field details, to include conducting an advance, or completing a Secure Transportation Operation (STO). Every Field Travel Protector must be experienced, physically fit, flexible, and adaptable. As a full-time hourly employee, first year earnings for this role start at a minimum of $120,000 per year. This position offers earnings potential of up to $150,000+ commensurate with experience, overtime opportunities, bonuses, and more. Who You Are: GDBA is seeking qualified men and women from diverse backgrounds that can bring their skills and experiences to our firm's protective mission. GDBA's ideal candidate for a Field Travel Protector position possesses one or more of the following experience levels/credentials: • 10+ years working in a full-time certified law enforcement officer position(s). Federal, State, and Local level officers are all encouraged to apply., • HR-218 (LEOSA) or CA CCW eligibility is ideal. As is experience as an FBI Special Agent / United States Secret Service - Uniformed Division., • 10+ years of experience conducting close protection/executive protection operations for high-net-worth clients/at-risk clients. Experience working in one of or a combination of the following environments is preferred: Residential, Corporate, Technology, or Military/Law Enforcement Protective Services Details (PSD). Experience advancing and providing close protection on domestic and international field details is highly preferred., • 10+ years of Special Operations (SOF) military experience – All Branches Welcome to Apply. Unique experiences such as CIA Global Response Staff (GRU) is also highly desirable. Mission: The Safety, Privacy and Wellbeing of our Clients, • Threat and Risk Assessment: Continuously evaluating potential threats and vulnerabilities to develop mitigation strategies., • Advance Planning: Conducting reconnaissance of locations, planning secure travel routes, and preparing emergency plans before the client arrives., • Close Protection: Providing a physical security presence and immediate defense for the client during travel and events., • Crisis Management: Making rapid, decisive actions during emergencies, including medical incidents, security breaches, or hostile situations., • Secure Transportation: Arranging and providing secure transport, which includes defensive and evasive driving., • Liaison: Coordinating with law enforcement, local authorities, and venue staff to ensure a seamless and secure operation., • Surveillance: Performing surveillance detection and counter-surveillance to identify and deter threats. Hiring Process Requirements: • 12-Day Introductory Essential Protector Skills (EPS) Training Academy in San Antonio, TX, • Be able to pass physical readiness test (Pull-ups, Push-ups, Sit-ups, 800m run), • Must be able to swim, • Must be drug and nicotine free, • Background check required, • Must be able to obtain appropriate state firearm and security licensing

The US spends $160 Billion per year on highways. Every new car model costs at least $1 Billion to develop. Yet cars spend only 5% of their time driving. Where do these cars spend the other 95%? PARKED! LAZ Parking is one of the largest operators in the growing multi-billion dollar US parking industry. Founded in 1981, LAZ operates hundreds of thousands of parking spaces from offices all across the country. When it comes to parking, we’re the experts! Most importantly, LAZ is a PEOPLE FIRST company with a mission to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today! The Spirit of the Position: The Senior Human Resources Business Partner (Sr. HRBP) works as the strategic partner supporting the company’s business initiatives by facilitating the assigned regions’ Human Resources teams in establishing and meeting professional, compliant, fun and people-first employment practices. As a company devoted to promoting an employee-focused, servant leadership culture, the Sr. HRBP acts as a liaison between the programs and initiatives originating from our Home Office to support the individual needs of our operational teams throughout the assigned regions. The Senior HRBP can live in New York, Boston or Connecticut. Principal Job Duties: HR Processes & Compliance • Administers annual HR Audits and drives action plans to ensure ongoing compliance., • Maintains compliance with all state and federal laws in regions; develops and executes strategic initiatives to avoid potential employment litigation., • Manages the administration of human resources policies, procedures and programs., • Responsible for understanding, interpreting, administering and mediating any and all forms of inquiry that arise relating to HR, including those relating to executed collective bargaining agreements., • Partner with internal and external counsel to advise and facilitate legal proceedings and employment issues., • Educates assigned regional Human Resources teams on appropriate guidelines on maintaining a legally-compliant workplace including updating practices with changes in employment laws., • Educates key stakeholders on best practices for identifying, developing and retaining talent., • Supports assigned regional human resources teams in facilitating and resolving policy, wage and hour, and employee relations in accordance with company policy., • Actively manages workers compensation claims and compliance for assigned regions. Operational Support • Provides sophisticated leadership to our HR teams in their assigned regions to ensure consistent implementation of HR programs and initiatives that align to core business objectives., • Acts as a change agent and strategic partner to the regions’ operations teams and the Home Office to develop strategies for increased efficiency, leveraging analytics, data and reporting to drive results., • Acts as an escalation for regional HRBPs and provides leadership and support related to policy, wage and hour, and employee relations in accordance with company policy., • Fosters and maintains a consultative relationship with internal stakeholders, including operations teams, regional management and the Home Office. Leadership & Talent • Assists assigned regional human resources teams and operations teams with performance management, including coaching and counseling., • Identifies and leads the development of high potential employees to support the organization’s continued growth educating on best practices for identifying and developing talent., • Provide strategic HR consulting to operations and the regional HR teams on full spectrum of HR priorities including recruiting, succession planning, organizational development, leadership development and compensation., • Leads/manages recruiting and staffing efforts for the regions growing hourly workforce. HR Special Projects • Works on acquisition team to lead HR-related tasks, activities and onboarding., • Builds a strategy for and executes the annual benefits open enrollment effort for assigned regions., • Builds a strategy for and executes the annual benefits open enrollment effort for assigned regions., • Manages employee learning initiatives, safety, wellness and health and employee communications for the assigned regions., • Others related duties as assigned. Requirements: Travel: • Up to 40%, depending on business needs. Education • Bachelor's Degree., • PHR or SHRM-CP certification is preferred. Experience: • 7+ years Human Resources experience with emphasis on employee relations and leadership., • 5+ years leading/managing an HR work team., • Experience implementing and/or leveraging organizational development models., • Knowledge of union laws and guidelines., • Knowledge of applicable federal, state and local laws., • Working knowledge of HRIS and payroll systems., • Knowledge of Excel, Word, Power Point and general Microsoft Office applications. Skills: • Ability to seek improvement and create an environment of idea sharing and creative problem solving., • Strong customer service skills and abilities., • Strong consultative skills., • Ability to be approachable and facilitate coaching conversations with employees and managers., • Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)., • Ability to encourage open expression of ideas and opinions., • Excellent teambuilding and interpersonal skills., • Ability to work independently and multi-task., • Ability to communicate professionally and effectively with all levels of the organization., • Ability to interpret policies, procedures, and standard business practices., • Demonstrates a sense of urgency and timeliness. Physical Demands: • Ability to lift, push and pull at least 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. LAZ Parking participates in E-Verify.

Job DescriptionFollow your passion Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Currently, we operate multiple elementary and middle schools in the Bronx and Upper Manhattan, and Queens for the 2025-26 school year. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children. Deliver powerful results To achieve our vision, we are searching for Entry Level "Resident Teachers" with a Bachelor's Degree, a minimum undergraduate cumulative GPA of 3.0, and a desire for growth in a feedback-driven, supportive environment. The Zeta Teacher Residency Program is a 3-year program for new teachers. As a Resident Teacher, you will assist in building a classroom culture that fosters students' genuine love for learning and creates a sense of community for families. If you are not on a pathway to certification already, Zeta provides a 2-year, fully subsidized certification and Master's degree program with a 3-year Zeta commitment. You will gain the knowledge and skills needed to elevate your teaching practice, and be on track to receive New York State professional certification in general and special education (a requirement of the role). Responsibilities: With the hands-on support of your school leaders and fellow teachers, you will: • Plan inquiry-based, academically rigorous lessons that inspire curiosity in all students, • Build classroom management skills to create a safe and loving learning environment, • Master the foundations of Zeta's academic content and social-emotional curriculum, • Become equipped with data-driven pedagogical tools to drive student achievement, • Develop authentic, meaningful relationships with students and families to support students' personal and academic growth, • We are passionate about our mission of providing world-class education to all students, • We bring a mindset of growth, flexibility, and openness to feedback, • We are hungry and determined to not only meet our goals, but surpass them, • We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment, • We have a high bar for excellence and sweat over the details, • Comprehensive and affordable medical, dental, and vision plans, • Flexible spending accounts for eligible medical purchases and commuter expenses, • 403(b) retirement plan; Zeta offers matching contributions toward your savings, • Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it's up to you!), • 4 live therapy sessions per month through Talkspace, and a free Headspace subscription, • MacBook Air, and specified monthly reimbursement for use of mobile phone, • Fully stocked teacher workrooms with favorite snacks and Nespresso machine, • Zeta swag, team outings, and NYC's finest sweet treats, • Clear pathway to professional growth, • Consistent feedback and support from managers and teammates, • Community Circle practice to build and strengthen our sense of team

Job DescriptionFollow your passion Are you ready to lead the next chapter of educational excellence? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. We currently operate multiple elementary and middle schools across the Bronx, Upper Manhattan, and Queens, and continue to grow - opening 1–2 new schools each year, because children in every community deserve excellent, equitable education. As part of this organizational expansion, we are also preparing to welcome our first-ever Zeta High School class of 9th graders in the 2026-27 school year, a milestone that marks the next chapter in our mission to provide a world-class, PreK-12 pathway. Join our growing team today and be a change agent for children. Deliver powerful results To achieve our vision, we are searching for both Middle School STEM and Middle School Humanities Entry Level "Resident" Teachers with a Bachelor's degree, with a preference for STEM majors for STEM roles and Humanities or related majors for Humanities roles, a minimum undergraduate cumulative GPA of 3.0, and a desire for fast-paced growth in a supportive, feedback-driven work culture. The Zeta Teacher Residency Program is a 3-year program for new teachers. As a Resident Teacher, you will assist in building a classroom culture that fosters students' genuine love for learning and creates a sense of community for families. If you are not on a pathway to New York State Teacher Certification already, Zeta will support your enrollment into a 2-year, fully subsidized Master's degree program through Touro University. You will gain the knowledge and skills needed to elevate your teaching practice, and be on track to receive New York State professional certification in both general and special education (a requirement of the role). This role is a 3-year commitment; two years as a teacher and graduate student, and a third year as a fully certified teacher at Zeta. Responsibilities: With the hands-on support of your school leaders and fellow teachers, you will: • Plan inquiry-driven, academically rigorous lessons that ignite curiosity, accelerate learning, and empower every student to think boldly and deeply., • Build strong, consistent classroom culture skills to create a safe, joyful, and intellectually vibrant learning environment where all students can thrive., • Master the foundations of Zeta's academic and social-emotional curriculum, developing the expertise needed to deliver exceptional instruction across disciplines., • Leverage data, student work, and feedback to understand student needs, drive academic growth, and refine your teaching practice with precision., • Develop authentic, trusting relationships with students and families that support each child's personal, social-emotional, and academic development., • We are passionate about our mission of providing world-class education to all students, • We bring a mindset of growth, flexibility, and openness to feedback, • We are hungry and determined to not only meet our goals, but surpass them, • We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment, • We have a high bar for excellence and sweat over the details For Resident Teachers who remain in good standing, Zeta anticipates offering a three-year compensation trajectory with annual salary increases tied to role progression and certification milestones. The anticipated three-year annual base salary scale for Resident Teachers starting at Zeta in 2026-27 is as follows (before applicable taxes and deductions): • Year 1: $65,000, • Year 2: $71,000, • Year 3:, • $80,000 (for teachers who hold New York State Initial Certification by the start of Year 3, as verified by Zeta), OR, • Comprehensive and affordable medical, dental, and vision plans, • Flexible spending accounts for eligible medical purchases and commuter expenses, • 403(b) retirement plan; Zeta offers matching contributions toward your savings, • Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts – it's up to you!), • 4 live therapy sessions per month through Talkspace and free Headspace subscription, • MacBook Air and specified monthly reimbursement for use of a mobile phone, • Fully stocked teacher workrooms with favorite snacks and Nespresso machine, • Zeta swag, team outings, and NYC's finest sweet treats, • Clear pathway to professional growth, • Consistent feedback and support from managers and teammates, • Community Circle practice to build and strengthen our sense of team

Job DescriptionDescription:IT Field Services Technician / ServiceNow CSM AnalystNew York, NY About the Position: We are looking for a motivated Field Services and Performance Analyst to join our New York City team. This role focuses on managing and enhancing the ongoing integrations and providing support to the department's Dashboards. This role will support omnichannel improvements and capabilities for our ServiceNow Live Agent. Additionally, the resource will work on customer channels via the website, social media, and any interactions via the CSM Platform. This role will support IT Asset Management (ITAM) and Performance Analytics (PA), as well as part-time setting aesthetics. This position offers excellent growth opportunities for Techs looking to advance their career and expertise in a specific field while gaining hands-on experience across multiple IT areas. Schedule: Monday through Friday, 9:00 am - 5:30 pm (on site), Saturdays / Sundays (remote, on call as needed) Your Role: PaaS and Infra Administration: • Maintain Items, Catalogs, and Knowledge, and continually improve services and incident analytics for our Service Desk., • Will maintain client dashboards [Clinical Data and IT], providing real-time analytics [PBI to ServiceNow., • Maintenance and continuous improvement of Mobile UI Agent and Now Applications, and in addition to building a New Customer NOW application., • Learn and dive deep into the ServiceDesk operation numbers, to be able to report to the company and perform quick workarounds during high-impact incidents and drive faster resolution to reduce the business impact., • Will Update Current Company Status – Business Operations Statuses – to Report Plan Changes, Outages and Unplanned Changes., • Demonstrate and provide – Hourly Updates to provide status to Ongoing Problems, Incidents, and workarounds, demonstrating Progress eliminating re-incidence., • Will assist with maintenance of Customer Platform Databases and Tables, to improve success rates for our case management – summarization AI platform., • Will work with Design and IT, HR, Finance to improve customer service portals, and knowledge bases., • Join Workshops with Platform techs and help to organize and maintain focus for automating various forms of notifications and communication workflows., • Will be managing a comprehensive asset lifecycle from procurement to disposal, including asset control and depreciation – Status, State, ., • Understand how to create Models and Products, as well to and Manage Purchase Orders., • Automate SN web and agent applications, and coordinate asset tracking transitions based on event triggers., • Support field services operations, including workstation deployment and maintenance., • Overview and assist with hardware installation, cable management, and desk minimalist setup., • Record and maintain asset compliance and optimize software licensing automation., • Help with the support of Microsoft Intune device management operations and integrations with ServiceNow., • Collaborate with Network teams during incidents. Assist Cisco network engineers when necessary to physically access the hardware. Help with monitoring, reporting major incidents, guaranteeing that problems are escalated accordingly, and providing analytical insights into incident impact., • Coordinate video conferencing setups and system support for the ongoing meeting rooms, ensuring minimal cables and hardware look, in addition to keeping them running smoothly., • Help and eager to learn and support CAs and PKI, SCEP deployment processes., • Some experience with ServiceNow (administration, configuration, or business analytics), • Eager to Learn ServiceNow and Microsoft Intune integrations., • ITIL Frameworks are our most recommended knowledge -required, • Knowledge of PKI, certificate authorities, and SCEP protocols, • Hardware and Software Asset Lifecycle, • Strong analytical and problem-solving skills., • Excellent communication and documentation abilities, • ServiceNow/ ITIL certification, • Experience with Microsoft Intune and Cisco platforms, • ITAM experience and software asset management knowledge, • Basic networking knowledge (cabling, access points), • CompTIA A+ or equivalent technical certification The base rate of pay for this position is $55,000 - $65,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: • Comprehensive benefit package, • Paid Time Off (which increases after 1 year with Mountainside), • Paid holidays including a Multicultural Holiday, • 401(k) with employer matching Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.Requirements: