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Job DescriptionDescription: We have AMAZING Benefits for Full Time Employees!!!! • FREE Medical Insurance (no premium) for the FT employee, • FREE Lunches, • FREE Parking, • 2 Weeks paid Vacation per Year, • 12 Paid Sick Days per Year, • 2 Paid Personal Days per Year, • 12 Paid Holidays per Year, • Annual Raise, • Employee Appreciate Events and more! JOB DESCRIPTION DATE: March 2025 TITLE: CNA JOB STATUS: Full time, part time FLSA STATUS: Hourly/Non-Exempt Hourly Rate: $20.00 per hour TITLE OF SUPERVISORS: Nurse Manager/ Nurse Administrator DEPARTMENT: Stella Niagara Health Center JOB SUMMARY The nurse aide provides quality nursing care to residents. ESSENTIAL DUTIES 95% Provides quality nursing care to residents in an environment that promotes their rights, dignity, freedom of choice and individuality as illustrated by the following: • Provides individualized attention, which encourages each resident’s ability to maintain or attain the highest practical physical, mental and psychosocial well-being., • Is knowledgeable of the individualized care plan for residents and provides support to the residents according to their care plan. Contributes to the care planning process by providing the charge nurse or other care planning staff with specific information and observations of the residents’ needs and preferences., • Attends to the individual needs of residents, which may include assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion, communicating or other needs in keeping with the individuals’ care requirements., • Maintains the comfort, privacy, and dignity of residents in the delivery of services to them. Interacts with residents in a manner that displays warmth and promotes a caring environment., • Fully understands all aspects of residents’ rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the charge nurse or administrative staff incidents or evidence of resident abuse or violation of residents’ rights., • Assists in maintaining a safe, neat and clean environment; reports environmental deficiencies to the charge nurse such as lighting or equipment problems., • Protects the personal belongings of each resident, including eyeglasses, dentures, hearing aids, furnishings, jewelry, clothing and memorabilia. Promptly reports missing items according to established policy and participates in efforts to locate missing items., • Observes residents for changes in condition or behavior and promptly reports these changes to appropriate licensed nursing personnel., • Provides care that maintains each resident’s skin integrity to prevent pressure ulcers, skin tears and other damage by changing incontinent residents, turning, repositioning immobile residents and by applying moisturizers to fragile skin and other areas., • Answers residents’ call bells promptly and courteously., • Performs various tasks assigned by the charge nurse, including checking vital signs, weighing residents, applying creams/ointments and collecting specimens., • Assists with orienting residents to the health center on admission and when transfers occur., • Lifts, moves and transports residents, using proper body mechanics or lifting devices for accident prevention., • Communicates and interacts effectively and tactfully with the residents, visitors, families, peers and supervisors., • Assists and escorts residents for appointments such as at the beauty shop or attending activities or church services. This may also include community medical appointments as needed. Participates in activities and functions as directed., • Practices careful and efficient use of supplies and linen, • Completes nursing assistant records documenting care provided or other information in keeping with department policies., • Performs all job responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves where indicated and proper disposal of soiled materials., • Walks extensively to and from various locations of the unit while making rounds and transports residents within the facility., • Promotes a homelike environment for residents., • As required due to limited/short staffing, MUST stay actively at work, on the Health Center floor, during meal and rest periods. There should NEVER be less than two staff in the health center at a time. Other duties as requested by Supervisors 5% DRESS CODE • Any article of clothing that is deemed appropriate healthcare attire such as scrubs is acceptable., • Footwear: comfortable close-toed shoes or sneakers., • Makeup must be tasteful and modest., • Nails must be at a modest length, • Nose rings or facial piercings are limited to posts or studs., • Modest post or small hoop earrings only, short necklaces, watches and bracelets are also permitted., • No strong perfumes or body sprays, • Embrace and have passion for the mission of Sisters of St Francis, • Ability to handle highly confidential/sensitive information, • Good verbal and written communication skills, • Demonstrated ability to communicate effectively to a diverse range of audiences, • Good judgment and problem-solving skills, • Able to read, comprehend the English language, • Treats others with dignity and respect, • Displays kind, compassionate, caring behavior, • High School diploma or GED, • CNA Certification Required Sitting, standing, stooping, bending, pushing, lifting (50 pounds), carrying. All of the ergonomic requirements must be performed without significant risk of injury to oneself or others, or otherwise demonstrate or explain how one can perform essential functions listed above. This job operates in a nursing facility setting. This role also could come into contact with residents who may have contagious illnesses. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This is a position in a health care setting that is open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and work during inclement weather may be required.

Job Description Case Manager - Full-Time position, (35 Hours Per Week) Degree: Associates Degree in Human Services, or a related field (Bachelor's degree preferred) Experience: Relevant experience in crisis intervention and residential settings, reflecting the specific needs of at-risk youth case management at Casey House POSITION OVERVIEW: The Youth Services Case Manager is responsible for supporting the Residential Shelter team in Case Management in addition to demonstrating knowledge of the mission and services of the Agency. BENEFITS: • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • Mileage Reimbursement, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Team Building and In-House training available offering learning and educational opportunities QUALIFICATIONS/EXPERIENCE: • Associates Degree in Human Services (or related field) and one year experience required, • At least one year experience working with runaway, homeless, and at-risk youth in community-based or residential settings, • Experience in crisis intervention, case management, or counseling in a residential setting is a plus, • Valid NYS Driver License and use of personal vehicle during work hours, • Proficiency in Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.) and ability to use web-based databases, • Reports all suspected child abuse/neglect to NYS Hotline with supervisory approval, • Attends and participates in appropriate Agency staff trainings and meetings and program supervision, • Advocates for cultural diversity/sensitivity as appropriate, • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and email in the workplace, • Effectively communicate with consumers, community partners and Agency staff including accurate documentation, • Participate actively in ongoing professional development, • Provide ongoing crisis services, positive youth development, trauma informed care, and support for (RHY) runaway, homeless and at-risk youth in an emergency shelter, • Complete program prescreening interviews and intake paperwork for new residents, • Interview, develop, and implement treatment plans in cooperation with individual youth, • Provide direct case management services to residential and non-residential clients, • Assess the needs of youth and make referrals to appropriate community agencies and resources; advocate for youth in community to ensure service needs are being met/maintained, • Maintain caseload of youth in residence and complete 30, 60, 90 day follow-up reports for discharged youth, • Establish working relationships with referral sources and other related service agencies, • Maintain residential and non-residential client files in compliance with regulatory agencies and complete paperwork in a timely manner, • Keep records for evaluating and statistical reporting to funding agencies, • Review current practices to advocate for change when needed, particularly those needed by RHY, • Participates actively in RHY training and education, • Educate youth in shelter on various topics including but not limited to HIV, AIDS and other items as determined by program guidelines. Orient youth to group home including resident guidelines, fire safety, etc., • Team with program staff in order to provide consistency of services, • Transport clients as appropriate, • Represent Agency and Program in the community; conduct school and community presentations for the purpose of educating youth about program services, • Provides outreach for Casey House services to youth, agencies, personnel, families, schools, etc., • Job performed in Residential Shelter setting, • Daily local travel, • Occasional lifting (15 pounds or less), • Occasional standing/sitting, • Moderate stress The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE Statement: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.