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Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Reporting to the Director of Technology, the Senior Systems Administrator is responsible for ensuring the reliability, security, and continuous improvement of the organization's enterprise technology environment. As a fully remote role supporting a globally distributed workforce, this position owns and manages core infrastructure services, identity and access management, endpoint management, SaaS platforms, and security and compliance initiatives. The role plays a key part in delivering a seamless technology experience for employees worldwide while driving operational excellence and scalability across the IT landscape. This role serves as a senior technical owner across endpoint management, identity and access management, collaboration platforms, enterprise SaaS applications, and workplace technology initiatives, balancing operational excellence with strategic technology improvements. Candidates will be located in the Chicago area. Administer and support Google Workspace, MS Teams, Zoom, Slack, and associated collaboration technologies. Manage platform configuration, security settings, licensing, integrations, and lifecycle management. Manage the full lifecycle of corporate endpoints across macOS and Windows environments, including provisioning, deployment, support, and retirement. Administer Jamf, BeyondTrust, Microsoft Intune, and related endpoint management and security platforms. Administer Okta and related identity management services, including SSO, MFA, lifecycle management, and application integrations. Manage user provisioning, deprovisioning, access reviews, and role-based access controls. Administer and maintain Google Workspace, Microsoft 365, and associated enterprise systems. Monitor system health, performance, availability, and capacity, proactively identifying and resolving issues. Lead implementation, migration, and enhancement projects across enterprise technology platforms. Develop project plans, technical designs, implementation strategies, and operational transition plans. Ensure systems and services comply with corporate security policies and industry standards, including SOC 2 and ISO 27001. Support security audits, vulnerability remediation, and compliance initiatives. Act as a senior escalation point for complex technical issues affecting employees globally. Collaborate with internal teams and external vendors to deliver technology projects and operational improvements. Proven expertise in Apple/macOS environments, Google Workspace, and Jamf device management. Experience managing enterprise endpoint platforms, device lifecycle processes, patching, configuration standards, and asset management programs. Strong understanding of identity and access management, including Okta, SSO, MFA, conditional access policies, user lifecycle management, and access reviews. Experience administering cloud-based SaaS platforms, including user provisioning, configuration, integrations, lifecycle management, and governance. Demonstrated experience implementing and maintaining security controls, endpoint protection, compliance initiatives, and enterprise security best practices. Experience supporting a remote-first or globally distributed workforce. Proficiency in scripting and automation using Bash, Python, PowerShell, or similar technologies. Strong documentation skills, including technical standards, operational procedures, and knowledge base content. Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to technical and non-technical audiences, including business stakeholders. Analytical problem solver with a root-cause mindset and a focus on scalable, long-term solutions. Proactive and self-motivated, with strong ownership, accountability, and collaboration skills. 5+ years of progressive experience in systems administration, enterprise IT, endpoint management, or related infrastructure roles. Experience with network administration and diagnostics, including Aruba, Palo Alto, and Zscaler technologies. Experience supporting cloud infrastructure platforms such as AWS, Azure, or Google Cloud Platform. Experience with Microsoft Intune, Microsoft 365, BeyondTrust, virtualization platforms, or similar enterprise technologies. Experience evaluating, deploying, or governing enterprise AI solutions, including ChatGPT, Gemini, Claude, or related technologies. Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent practical experience. Relevant certifications such as Jamf Certified Administrator, Google Workspace Administrator, Okta Certified Administrator, Palo Alto Networks, Microsoft, or equivalent certifications. $125,000 - $140,000 a yearFirstup expects the base salary for this role to be between $125,000-$140,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Credentialing Assistant is responsible for screening reviewers for required credentialing and background information, including professional sanctions and criminal background information. Apple equipment and a media stipend are provided for remote workspace.

Help Desk Specialist ID.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. D.R. Horton, Inc. is currently looking for a Help Desk Specialist I. The right candidate will be responsible for all IT support activities related to end user hardware, software and other IT related issues. Essential duties and responsibilities include the following. Other duties may be assigned.Provide phone, webchat, and in-person support to end users and external vendors on a variety of IT related issuesResearch and resolve basic network (Internet Service Provider modems, Cisco routers) issues, hardware, and software application issuesDocument and track the details of the issue, status and resolution, using the help desk tracking applicationCommunicate and follow-up with the user while working the issue and ensure successful and timely completion of the issuePerform end user computer refreshesComplete work orders, fully documenting each step of the troubleshooting processAid with division office movesConducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the companyAbility to work on-call rotationAbility to work overtimeAbility to travel overnightEducation and/or ExperienceHigh school diploma or general education degree (GED)Two to four years related experience and/or training in an IT support environmentMust have basic knowledge and understanding of Microsoft Windows Current Version Operating Systems, Microsoft Active Directory, Microsoft Exchange Current Version, Print Services, Microsoft Office Current versionExperience replacing basic components of various makes and models of system and printer hardwareMust be able to troubleshoot all aspects of computer componentsAbility to adapt to a constantly changing environmentPossess strong interpersonal, written and verbal communication skillsProficiency with MS Office and emailThe employee must frequently lift and/or move up to 50 poundsPreferred QualificationsWindows/Android/Apple phone support experience a plusExperience with VNC, Cisco AnyConnect, or other remote connectivity software a plusCompTIA A+ or similar certification a plusCome join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Administrative Assistant - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Administrative Assistant experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session), • $300-$750 (multi-session studies) This position is perfect for those looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Enjoy a Fast-Paced Professional Environment? Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? Want to be part of a professional team in an established, high-growth company? We're one of the area's top Managed Technology Services Firms and we're looking for our next IT Support Specialist. We are seeking a motivated and experienced IT professional that can provide excellent customer service with a strong focus on the latest IT technologies. We offer a professional work environment with the ability to advance within. We offer Cloud Services, Onsite Server/Network install, On-premise Helpdesk, Onsite Technicians and Remote Support. We are proud to be an employee and customer driven company. Job Summary The IT Support Specialist position provides technical support and troubleshooting for customers with exceptional customer service. • This is an in office position * Responsibilities and Duties • Provides remote/phone/onsite computer support for employees of corporate customers., • Provides Cloud application support for Microsoft 365 and Azure, • Provides support for Microsoft Operating Systems (Windows 10/11, Windows Server 2016/2019/2022, MacOS)., • Provides support for Apple and Android mobile devices including configuration and email sync., • Provides and adheres to cybersecurity standards., • Handles 15-20 issues per day efficiently and appropriately., • Utilizes Azure Active Directory and Active Directory databases to reset passwords and create users., • Assists users in adding and changing network printers., • Provides technical support for VPN and remote connectivity issues., • Controls client computers utilizing remote access tools., • Provides VoIP phone support and troubleshooting, • Troubleshoots remote access connectivity problems., • Performs troubleshooting to isolate and diagnose common system problems., • Documents client issues in our online ticketing system, • Communicates with everyone effectively, timely, and consistently, • Maintains a calm, positive attitude at all times., • Continuously achieves industry knowledge and certifications Qualifications and Skills • In order to be considered for the position and move forward in the interview process, qualified applicants must complete an assessment* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience: • 1-3 years of technical experience. 1 year experience in helpdesk environment with ITIL Certification preferred. Technical Skills Required Knowledge: • Networking- Intermediate, • Server- Intermediate, • Exchange – Intermediate, • Microsoft 365 - Intermediate, • Desktop support- Advanced Preferred but not mandatory: • Experience with ConnectWise or other PSA, • Experience with RMM (Remote Monitoring and Management) system, • Technical certifications, such as CompTIA, CCNA, M365, MCSE/MCITP Other Skills and Abilities: • Outstanding oral, written, technical, and business communication skills., • Superb customer service skills., • Strong technical and customer interaction skills., • Self-starter with excellent organizational, administrative and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Ability to multi-task and work in fast paced environment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Job Description Daystar is seeking an IT Service Desk Analyst I professional with a servant’s heart to join our Information Technology team. This individual serves as a primary point of contact for employee technical support, responsible for resolving common Level 1 issues, maintaining accurate ticket documentation, supporting user accounts and devices, and escalating more advanced issues to the appropriate IT team. Must be a Christian committed to the Gospel of Jesus Christ. Duties & Responsibilities The ideal candidate is organized, dependable, resourceful, customer-focused, and able to communicate clearly with both technical and non-technical users. Travel between Daystar locations and occasional evening or weekend support will be required. Occasional overnight, weekend, and after-hours support will be required, especially during fundraiser events. • Provide Level 1 technical support by phone, email, remote support, and in person., • Troubleshoot common hardware, software, Microsoft 365, printing, mobile-device, and user-access issues., • Own assigned tickets from initial contact through resolution or escalation., • Document, categorize, prioritize, and update all requests in the ITSM system., • Respond to tickets according to established SLAs and escalation procedures., • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office., • Assist with Active Directory and Microsoft Entra ID tasks including password resets, account lockouts, group membership, and basic access requests., • Manage Devices and Users in Intune, • Assist with employee onboarding, transfers, and offboarding., • Configure, deploy, troubleshoot, and replace Windows and Apple computers and peripherals., • Install approved software according to IT policies., • Assist users with iPhones, iPads, Android devices, MFA, email, and approved applications., • Install and troubleshoot printers, scanners, and common office technology., • Maintain accurate IT asset and equipment records., • Create and maintain Help Desk procedures and Knowledge Base articles., • Identify recurring issues and recommend improvements to Help Desk processes., • Escalate advanced issues to Systems, Security, Network, Applications, or other IT teams with complete troubleshooting documentation., • Assist with IT deployments, upgrades, office moves, and other assigned projects., • Participate in the Help Desk on-call rotation., • Escalate issues to Management as needed., • Work collaboratively within the IT Help Desk Team under the IT Help Desk Manager's leadership. Required Qualifications • Previous professional Help Desk, Service Desk, Desktop Support, or Technical Support experience., • Experience supporting Windows 11 and Microsoft 365., • Experience with Active Directory and familiarity with Microsoft Entra ID., • Experience supporting computers, printers, mobile devices, and common office technology., • Experience using an IT ticketing or ITSM system., • Strong troubleshooting, documentation, communication, and customer-service skills., • Ability to prioritize multiple requests and know when to escalate an issue., • Ability to work independently and collaboratively within an IT team. Preferred Qualifications • CompTIA A+, Security+, or Microsoft certification, • Microsoft Intune certification or experience, • Microsoft 365 administration certification or experience, • macOS support experience, • Remote-support tool experience Education Associate's or bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience and technical training. PHYSICAL DEMANDS: • Must be able to sit at workstation for extended periods of time • Requires normal range of hearing and vision, • Must be able to work shifts as scheduled., • Must be able to work extended hours during special fundraisers, including the weekends and on call.\nCompany Description Daystar Television Network is an award winning, faith-based network dedicated to spreading the Gospel 24 hours a day, seven days a week – all around the globe, through all media formats possible. Daystar Television Network is an award winning, faith-based network dedicated to spreading the Gospel 24 hours a day, seven days a week – all around the globe, through all media formats possible.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses.Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custome

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses.Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custome

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses.Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custome

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses.Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custome

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses.Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custome

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses.Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custome

Want to be your own boss? With the Spark Driver™ app, you can make some extra cash by shopping and delivering for customers of Walmart and other local businesses.Available in more than 3,650 cities and all 50 states, the Spark Driver platform makes it possible for you to reach thousands of custome

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th