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TekStream Solutions is seeking a Laptop Configuration Technician with experience supporting customers with both Mac and Windows devices. This is an on-site, contract opportunity with a duration of 12 months. This team provides advanced technical support to end-users, creating knowledge documentation, and resolving issues with Windows and MacOS Computers. Job Responsibilities: • Image and configure Mac and Windows devices, preparing them for delivery to staff on-campus or shipping them to a remote location, • Receive and perform diagnostics on returned devices for repair, diagnosis, or retirement based on business needs, • Monitor and respond to device configuration requests through IT Service Management system, fulfilling requests with excellent documentation and notification to end users, • Assist in organizing and staging laptops, chargers, adapters, documentation, and other necessary items in preparation for large-scale new hire classes of up to 70 individuals Qualifications: • 5+ years Windows and Mac device configuration experience, • 5+ years experience supporting Mac and Windows endpoints, • Excellence in organizing workspace and tasks to ensure multiple devices can be configured in tandem, while limiting mis-configurations, • Ability to follow complex processes consistently, and provide effective feedback for challenges as they arise, • Certification (such as Apple, Microsoft, or CompTIA) preferred Interested and qualified candidates please apply here or send resume directly to .

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Subrogation Specialist at Reserv, you will oversee and manage day-to-day subrogation activity handled by third-party partners. You will serve as the tactical point of coordination for all subrogation workflows, ensuring timely demands, negotiations, documentation, and recoveries. You will also play a strategic role in advancing our subrogation operations by identifying process opportunities, enforcing vendor accountability, collaborating with claims and legal teams, and helping ensure consistent execution standards across programs. This role blends hands-on oversight with operational coordination to support Reserv's long-term goals for recovery performance and client satisfaction. Who you are • Operationally strong and comfortable managing detailed workflows from start to finish., • Passionate about recovery outcomes and motivated to improve them., • A clear and confident communicator who works well with internal teams and external partners., • Proactive and accountable where you drive follow-through without being asked., • Tech-friendly and eager to use dashboards, claims systems, and data to guide decisions., • Adaptable and resilient in a fast-paced and evolving environment., • Positive and pragmatic. Subrogation is complex and you stay steady under pressure. What we need We need you to do all the things typical to the role: • We need you to take ownership of subrogation coordination, tactical execution, and long-term strategic thinking, including:, • Serving as the primary point of contact for all third-party subrogation vendors., • Monitoring vendor workflows, meeting deadlines for demands, negotiation activity, and how escalations are handled., • Tracking open subrogation files, recovery status, aging demands, and follow-up cycles., • Reviewing vendor documentation, correspondence, and recovery outcomes for accuracy and completeness., • Ensuring vendors meet Reserv expectations for responsiveness, process consistency, and cycle time performance., • Working with claims teams to ensure complete and accurate referral information is provided to vendors., • Identifying performance gaps, service issues, or missed opportunities and driving remediation with vendors., • Maintaining subrogation reporting including recovery trends, cycle time visibility, and vendor performance metrics., • Supporting internal partners in claims, legal, and operations by providing clear updates, insights, and data on subrogation., • activity., • Recommending improvements and alignment opportunities across vendors to strengthen recovery performance. Requirements • Bachelor's Degree or equivalent experience in claims, subrogation, operations, or a related field., • Two to four years of experience in subrogation, auto property damage, casualty, or similar claims work., • Strong understanding of liability, comparative negligence, and recovery principles., • Experience working with or coordinating external subrogation partners is preferred., • Highly organized with strong attention to detail and follow-through., • Excellent written and verbal communication skills., • Experience with claims systems, arbitration forums, or subrogation workflows. Benefits • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join our team. The successful candidate will be responsible for communicating with customers on the phone, educating and helping the customer work through their claim to the best possible outcome. This role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The claims you will handle will be commercial transportation (interstate trucking) related. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. Resolution Specialists are: • Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org., • Passionate specialists who care about the customer and their experience., • Empathetic. Exercises empathy and patience towards everyone interacted with., • Sense of urgency - AT ALL TIMES. That does not mean working at all hours., • Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution., • Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution., • Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it., • Communicative. Professional written and oral communication with all parties to a claim. We need our Resolution Specialists to do all the things typical to the role: • Provide prompt, courteous, and high-quality customer service to all policyholders and claimants by answering customer calls, texts, and/or emails in a timely and accurate manner., • Gather necessary information from customers to initiate the claim and explain policy, coverage, and educate them on the claims process and next steps., • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim., • Work with the APD team on the handling of property damage claims., • Recognize recovery opportunities with regard to subrogation and salvage, as well as total loss., • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures., • Negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority., • Provide input to continuously develop claims guidelines, best practices, and process improvements., • Know the claims inside and out and ensure outside investigative service providers, including independent appraisers and defense counsel, are guided based on what we need to move the file to a quick and appropriate resolution. All the while keeping our clients updated where needed., • Engage in learning opportunities to build knowledge of claims statutes, recent/updated court decisions impacting the claims function, current internal guidelines, and policy changes and modifications.Requirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • Minimum of 5 years of experience concentrated in commercial transportation (interstate trucking) claims adjusting, ideally with:, • Third-party bodily injury, including catastrophic losses, • UM/UIM bodily injury, • Litigation experience, • MCS90 and its state equivalents, • Willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Willingness to travel for clients and claims needBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy effective after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending to deliver the service in a way always wanted from a dedicated account., • Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges., • Work toward reducing and eliminating all the administrative work from a Resolution Specialist., • Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds.

Job Description Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a detail-oriented Personal Injury Protection Resolution Specialist to join our teams. The PIP Resolution Specialists will be responsible for investigating and evaluating PIP / MP claims and coverage. The ideal candidate will have strong analytical skills, excellent communication abilities, and a commitment to providing exceptional customer service. Your role will also be responsible for handling an inventory of PIP claims and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Investigate PIP / MP claims to determine coverage, extent of injury and evaluate medical billing for necessity and relatedness to the claim., • Gather relevant documentation, interview involved parties, explain policy, coverage, and appropriate course of action and resolve related medical expenses., • Assess the validity of PIP claims based on collected evidence, medical records, and applicable laws. Determine the appropriate settlement amount if appropriate, ongoing plan for resolution and recommend further action if necessary., • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim., • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures., • Maintain regular communication with claimants, policyholders, attorneys, medical providers, and other relevant parties to provide updates on claim status, request additional information, and facilitate the claims process within approved payment authority., • Prepare thorough and accurate claim reports, including detailed summaries of investigation findings, evaluation of damages, and rationale for claim decisions., • Provide input for continuous development of claims guidelines, best practices, and process improvements., • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim., • Engage in learning opportunities to build knowledge of commercial lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications.Requirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 3 years of experience on point and concentrated in Personal Injury. Protection, ideally experience with:, • Handling the states of NY, NJ, MI, FL and/or KY., • Handling of commercial, ride share or trucking policies is highly preferred., • Understanding of how to handle subrogation referrals., • Bodily Injury and coordination of benefits between PIP and UM / UIM., • Arbitration and or formal PIP/MP litigation., • Have active adjuster license(s) and be willing to obtain all licenses within 45 days, including completing state required testing (must already have your home state license.), • Knowledge of state regulations, policy provisions, and standard operating procedures., • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures., • Curious and motivated by problem solving and questioning the status quo., • Desire to engage in learning opportunities and continuous professional development., • Willingness to travel for client and claims needs.Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Transportation Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate the repair of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modificationsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license, • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:, • Rideshare, • First party-comp and collision, • Third-Party PD, • Total loss adjusters, • Willing to obtain all licenses within 60 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience preferred, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needsBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role Come join an amazing and collaborative team! We are seeking a highly organized and customer-focused General Liability Adjuster to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through a design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. **While this position may not be open just yet, we are looking ahead. Submit your application to stay on our radar for future roles as we are growing quickly! Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate adjuster who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you), • And did we mention, you have a sense of humor. Claims are hard enough as it is., • You are collaborative and a team player. What we need We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, analyze coverage and identify any potential coverage issues., • Establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Ability to handle all aspects of general liability claims not limited to but including Slip and Falls, Habitational, Risk Transfer, Construction, and New York Labor Law, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers, client counsel and investigative services to resolve the claim while closely with the client., • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications Requirements • Bachelor's degree. JD, Professional insurance designations strongly preferred., • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license, • Minimum of 5 years of experience ideally with;, • General Liability (Premise, Habitational, Auto, Garagekeepers, BOP's, Dwelling), • Construction Liability., • Employers Liability., • Liquor Liability/Dram Shop., • Complex claims involving litigation., • Policy interpretation. Drafting Reservation of Rights letters, coverage declinations., • Third-party bodily injury., • Third-party litigated bodily injury/property damage., • Willing to obtain all licenses within 45 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Ability to collaborate with colleagues within and outside your department, • Willingness to travel for client and claims needs Benefits • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Senior Coverage Counsel at Reserv, you will act as a legal advisor and strategist, ensuring that our clients' coverage related matters are handled in a legally sound, compliant, and efficient manner. This is an excellent opportunity for an experienced coverage attorney who is able to work within a busy and fast-paced team environment and who is looking to grow their career. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims legal professional - you are knowledgeable and have a track record of success in analyzing coverage across P&C lines of business with an emphasis on General and Professional liability coverages., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Provide legal opinions and advice on coverage issues in various P&C claims, including professional liability, general liability, transportation, property and other related matters, • Review or draft coverage recommendations, reservations of rights, and denial letters for complex claims, and assist with compliance with subpoenas, • Make referral recommendations to and collaborate with outside coverage counsel to ensure consistent and effective handling of coverage related matters, • Strategize on processes and procedures for effective, consistent handling of claims in compliance with various state laws and assist with the development and delivery of compliance training programs, • Conduct legal research for internal business clients and provide clear, concise, accurate, and actionable legal adviceRequirements, • Juris Doctor (JD) degree from an accredited law school., • Active license in good standing to practice law in the relevant state(s)., • 5+ years of experience at a leading law firm and/or in-house legal department with significant experience handling insurance litigation and coverage issues, • Excellent legal research & writing and communication skills; strong familiarity with legal research databases and tools, • Solid case evaluation abilities, critical thinking skills, and the ability to translate legal issues into clear and simple advice, • Able to learn on the job and be comfortable in an entrepreneurial, fast-paced environment where demands and priorities change rapidly, • Must be detail-oriented with outstanding organizational skills and the proven ability to multi-task while maintaining high-quality and performance, • Must be results-driven, have a strong sense of urgency, be business-minded, and able to effectively interact with, influence, and collaborate with other members of the organization Benefits • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of claim operations

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. About the role As the Senior Product Manager at Reserv, you will be at the forefront of driving the development and innovation of our digital products. Working at the intersection of business, technology, and customer experience, you will be responsible for managing products that support our insurance services and operations. You will lead the strategy, execution, and delivery of solutions, leveraging insights to improve decision-making, enhance operational efficiency, and provide value to our customers. In this role, you will collaborate closely with engineering, data science, operations, and business teams to ensure our products align with the company's goals. You will oversee the product lifecycle, from gathering requirements to launching new features, and continuously optimize product performance to meet evolving market needs. Who you are • Data-Driven: You possess strong data analytics skills, using data to inform product decisions and measure success, with experience in business intelligence tools and performance metrics., • Technically Proficient: You understand data architecture, analytics platforms, and are comfortable working with engineering teams to build robust data solutions., • Customer-Focused: You have a customer-centric approach, gathering insights and transforming them into product features that enhance customer experience and drive value., • Strategic Thinker: You have the ability to align product strategy with business objectives, identifying opportunities for innovation and growth within the data landscape., • Agile Practitioner: You are experienced in Agile methodologies, able to manage backlogs, lead sprint planning, and work effectively in a fast-paced, dynamic environment., • Collaborative Leader: You work well with cross-functional teams, influencing stakeholders at all levels and fostering a collaborative environment to achieve product goals., • Excellent Communicator: You have strong communication skills, able to articulate complex concepts and product visions to both technical and non-technical stakeholders., • Problem Solver: You are skilled at analyzing problems, identifying solutions, and making data-informed decisions to drive product success., • Adaptable & Innovative: You thrive in an evolving environment, staying up-to-date with the latest industry trends and technologies to keep products competitive. What we need We need you to do all the things typical to the role: • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth, • Create buy-in for the product vision both internally and with key external partners, • Develop product positioning strategies, • Translate product strategy into detailed requirements and prototypes, • Scope and prioritize activities based on business and customer impact, • Work closely with engineering teams to deliver with quick time-to-market and optimal resources, • Drive product launches including working with public relations team, executives, and other product management team members, • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed, • Act as a product evangelist to build awareness and understanding, • Represent the company by visiting customers to solicit feedback on company products and services, • Support the product function globallyRequirements, • Minimum of 5 years of experience in product management, ideally in the insurance or financial services industry., • Familiarity with data architecture, data management, and analytics platforms, with a proven ability to work closely with engineering teams., • Experience managing products in an Agile environment, including writing user stories, managing backlogs, and facilitating sprint planning sessions., • Experience in managing end-to-end product life cycles, including developing and prioritizing product roadmaps and ensuring alignment with business goals., • Strong analytical and critical thinking skills, with the ability to make data-informed decisions in fast-paced environments.Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Work toward reducing and eliminating all the administrative work, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. At Reserv, our mission is to empower a transparent and intuitive experience that continuously evolves through flexible, data driven technology. We have ambitious (but attainable!) goals and need experienced adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We seek a skilled Major Case Unit claims professional to investigate and resolve Reserv's most complex and catastrophic claims. Potential to attend trials, settlement conferences, mediations, and arbitrations. Responsible for the handling of all aspects of the claim assigned, including reserving, communication, documentation, litigation management, evaluation, and negotiation. Additionally, another responsibility would be to participate in and coordinate training in the handling of complex claim matters and projects requiring advanced claim knowledge and experience. The Major Case Unit Resolution Specialist will also be responsible for maintaining electronic files, analyzing defense counsel's performance, and regularly reporting to the Major Case Unit Manager. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of being part of a tech-driven claims organization., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things critical to the role: • Managing legal aspects of complex, high value cases, including evaluation of legal process and expenses, • Analyzing and reviewing commercial auto and transportation claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties., • Managing litigation cases related to claims disputes, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims professionals, attorneys, and other stakeholders, • Collaborating with defense counsel, claims counsel, and claims leadership for strategic planning, including fostering and maintaining positive working relationships with approved defense firms and other vendors in the industry, • Reviewing legal documents and ensuring compliance with litigation management guidelines., • Analyzing and interpreting policy language and reaching appropriate coverage decisions, drafting complex coverage correspondence and proactively managing primarily litigated claim files from inception to closure, • Directing and controlling the activities and costs of outside vendors including defense counsel, coverage counsel, experts and independent adjusters, • Maintaining adjuster licenses and continuing education requirementsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • 12+ years of claim handling experience, with 7+ of those years handling a pending of >60% in litigation, • You are not intimidated by an attorney, even if you are not one! You are the driver of the litigation strategy for any particular claim. You manage the discovery in the order and timing of events and hold attorney accountable, • Understand transportation coverages. Understand contractual risk transfer and additional insured forms, • You have strong understanding of medical terminology, • You have a sense of urgency and understanding of how to manage time-sensitive demands and documents., • Ability and willingness to communicate both verbally and in written form in a prompt, courteous, and professional manner, • Strong analytical and negotiation skills with the ability to drive the negotiations to desired outcomes., • Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines, • Ability to professionally collaborate with all stakeholders in a claim, • Willing to obtain all licenses within 60 days, including completing state required testing, • Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment, • Curious and motivated by problem solving and not afraid to question the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness and ability to travel Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Director of Commercial Transportation Claims at Reserv, you will be responsible for a team of Claims Professionals overseeing a wide variety of Commercial Transportation claims, including but not limited to Trucking, Garage Keeper, Specialty Vehicle, Rideshare/TNC, and Delivery claims. We want your background and experience to drive operational effectiveness, with a focus on leveraging technology and analytics to improve efficiency and performance in the Commercial Transportation space. In this role, you will play a critical part in working with your team, customers, and clients to ensure high-quality standards are maintained, while adhering to regulatory requirements and both internal and external contractual SLAs. This position requires exceptional leadership skills and a strong understanding of state and federal transportation rules and regulations, ideally with experience managing or handling large, complex claims portfolios. Who you are • Highly motivated and growth-oriented, • Subject matter expert. You have deep technical and subject matter experience in the world of commercial transportation claims, including coverage and litigation., • Experienced in reviewing and analyzing contracts, • Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics, • Passionate claims professional who cares about their team, the customer, and their experience, • Empathetic leader. You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver. You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture, • Anti-status quo. You don't just wish things were done differently, you action on it, • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process, • Manage a unit of Commercial Transportation claims professionals at the management and desk level., • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including: claim intake, investigation, evaluation, settlement, and recovery, • Monitor and analyze claims data to identify trends, patterns, and areas for process improvement, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Responsible for accuracy and adequacy of all aspects of claim reserving, • Develop and implement strategies to mitigate fraudulent claims and ensure compliance with legal and regulatory requirements, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Execute on performance management; attract, hire, retain and provide high level of training, • Collaborate with internal teams, such as Account Management, Compliance, and Claim Operations, to resolve complex or escalated claims-related issues, • Establish and maintain strong relationships with external stakeholders, including policyholders, agents, brokers, and legal representatives, • Prepare and present comprehensive claims reports, metrics, and analysis to clients and customers; advise clients on claim trends and loss mitigation Requirements • Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) as well as a JD are a plus, • 10+ years in insurance claims management experience in Commercial Transportation, • Minimum of 5 years of experience concentrated in commercial claims, ideally with:, • 5+ years management experience with preference for experience managing in a remote environment, • 5+ years of detailed coverage analysis and policy interpretation is a plus, • Active home state adjusters license, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information Benefits • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We're hiring an Operations Analyst, Capacity Planning to be the primary owner of forecasting customer claim volume and corresponding headcount needs across our rapidly scaling organization. In this role, you will steward our workforce capacity planning process, maintain and iterate on our claims forecasting model, and partner cross-functionally with our finance, operations, and account management teams to inform critical workforce decisions. You will ensure forecast inputs are accurate and auditable, surface meaningful insights, and support leadership decision-making to directly influence staffing strategy for hundreds of employees. This is a high-impact role at the center of how we plan, scale, and invest in our operational capacity and rigor. What we need We need you to do all the things typical to the role: • Be the principal owner of capacity planning and operational volume forecasting to ensure that we are sufficiently staffed for customer programs while meeting internal productivity and efficiency targets, • Maintain and evolve our claim volume and headcount model (currently Excel-based) to reflect changing business requirements, new initiatives, and company growth., • Gather, coordinate, and consolidate data from multiple sources and internal teams on a regular basis., • Prepare forecast outputs and scenario analyses to support regular workforce planning discussions., • Identify and report discrepancies between projected and actual results and provide insights on utilization, capacity constraints, and risk signals., • Communicate forecasting results and recommendations to stakeholders,including senior leaders and functional directors, to drive actionable insights and support decision-making., • Partner with finance to align headcount needs with budgeting and planning cycles., • Troubleshoot complex spreadsheets and resolve breaks or formula issues quickly and with precision., • Maintain clear documentation, versioning, and training materials for the forecasting process., • Train other team members on model functionality and ensure shared understanding of assumptions and outputs Requirements • 5+ years of experience in claims forecasting, capacity planning, analytics, finance, operations, and/or business intelligence in the insurance and claims space., • Advanced Excel proficiency with experience in complex formulas (e.g., INDEX/MATCH), pivot tables, and data integrity checks., • Demonstrated ability to own a complex forecasting model, maintain it, and troubleshoot issues with minimal oversight., • Strong analytical skills with experience working with large and complex datasets or incomplete datasets and making defensible assumptions., • Strong attention to detail with a bias toward high-quality, reliable outputs., • Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences., • Strong organizational and project management skills, with the ability to manage deadlines across recurring workflows and coordinate with cross-functional partners., • Preferred experience using SQL to extract, validate, and analyze operational datasets., • Preferred exposure to actuarial concepts or actuarial experience, particularly in environments involving claims forecasting, loss trends, or insurance-related operations. Benefits • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionSalary: Job Details Description Job Description: Civil Engineer Position Summary Adidev is seeking a Civil Engineer who will be responsible for planning, designing, overseeing, and maintaining a wide range of infrastructure and civil-works projects, including roads, bridges, buildings, water/wastewater systems, and other public works. This role involves a combination of office-based design and analysis as well as field-based construction oversight to ensure project quality, safety, and compliance. About Adidev Technologies Inc. Adidev Technologies,() is a premier IT consulting firm delivering top-notch, Machine Learning Engineer, iOS and Android, data scientist, Developer and Civil Engineering solutions to industry giants including Delta, Google, Apple, Spotify, US Bank, FedEx, and more. We're not just a software consulting company we're a dynamic force shaping the future of technology. Partnering with industry giants, we consistently deliver groundbreaking solutions that redefine the digital landscape. As we continue to expand our footprint, we're on the hunt for exceptional individuals who can bring their technical prowess to our team and elevate our projects to new levels of innovation. Key Responsibilities Review survey reports, maps, blueprints and other data to plan infrastructure projects. Perform engineering calculations (structural, geotechnical, hydraulic, etc.) to determine design parameters, loads, and material specifications. Develop and/or use computer-aided design (CAD) software and other engineering tools to prepare drawings, plans, and specifications. Prepare cost estimates for materials, equipment, labor, and develop project budgets and schedules. Obtain and review permit applications, ensure compliance with federal, state, and local regulations, environmental laws, and safety requirements. Visit construction sites to oversee progress, ensure that workmanship and materials comply with design specifications, identify risks/issues and coordinate with contractors and stakeholders. Collaborate with multi-disciplinary teams (architects, other engineers, contractors, public works agencies) to coordinate project phases from concept through completion. Monitor project performance, inspect completed work, make recommendations for improvements, and ensure the infrastructure meets functional and quality requirements. Maintain documentation of designs, changes, inspections, and project records; may present reports or technical findings to stakeholders. (Optional/desired) Pursue or hold professional licensure (e.g., Professional Engineer (PE) in relevant jurisdiction) and stay current with codes, standards, continuing education. Qualifications / Skills Bachelors degree in Civil Engineering or a closely related engineering field (Masters preferred for some roles). Strong technical engineering fundamentals in structural, geotechnical, transportation, water/hydraulics or related sub-disciplines. Proficiency in engineering software/tools (e.g., CAD, BIM, structural modelling, MS Project or scheduling tools). Excellent analytical, problem-solving, and quantitative skills. Good verbal and written communication skills; ability to prepare and present technical documents. Ability to work both in an office setting and on construction sites; comfortable with site visits, inspections and field conditions. Knowledge of relevant codes, standards, permitting processes, and regulatory frameworks. Project management skills: budgeting, scheduling, coordination of deliverables, risk management. Familiarity with sustainability, resilience, environmental considerations and modern materials/techniques. Working Conditions Combination of office work and field work (construction sites, outdoors). Full-time positions; may require more than 40 hours per week depending on project deadlines. Relocation & travel may be required to project sites, especially if working across different locations. Perks and Beyond! Competitive salary range: Based on experience and market value Pack your bags! Paid relocation is on us. Support, even from afar, with our remote assistance. Regular salary reviews? You betcha! Ready to Embark? We invite you to take this extraordinary step with us. Showcase your journey in pushing the limits of civil engineering by submitting your resume and a curated selection of your most influential projects. At Adidev Technologies, we're dedicated to shaping your success. Join us to craft a future powered by innovation and growth.

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Personal Injury Protection Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the rideshare personal injury protection auto claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in personal injury protection and medical payment claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles. You can lead and balance owning a portion of claims that you will work directly., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • And did we mention a sense of humor? Claims are hard enough as it is! What we need We need you to do all the things typical to the role: • Flexibility - you will need to be able to switch from claims handling to coaching and feedback. Handle a portion of a typical claim load, owning the claims at your desk, • Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Serve as backup/leader when the Manager is out of office, • Responsible for having direct reports (an average of 3), • Responsible for handling claims at the desk level (60% of a typical claim load or could vary as needed), • Responsible for initial onboarding tasks/ access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state is required, • Willing to obtain all licenses within 60 days, including completing state required testing, • 5+ years of insurance claims experience in multiple lines of business with personal injury protection and medical payments experience, • 1 year of team lead or mentoring experience. Proven ability to influence and guide peers, often sought out for advice and assistance, • Rideshare claims experience is preferred. ( experience with rideshare personal injury protection and medical payment claims ), • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation Claims (trucking) adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation Job Duties: • Serve as backup/leader when the Manager is out of office, • Responsible for having direct reports, • Responsible for initial onboarding tasks/ access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • 5+ years of insurance claims experience in multiple lines of business, preference for an transportation (trucking) with some bodily injury experience, • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license, • 3+ years of leadership experience with a preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims world sounds exciting, we can't wait to meet you. About the role You will play a pivotal role in driving our growth within the commercial auto and fleet claims market. Your primary responsibility will be to identify and pursue new business opportunities within this market segment, manage the end-to-end sales process, and expand our footprint. You will shape Reserv's reputation as leading TPA for the commercial auto market and build and nurture relationships with MGAs, carriers, and self-insured entities. Who you are You are a driven professional who thrives in an entrepreneurial environment and has a deep understanding of the commercial auto claims industry. Your ability to build and maintain strong relationships, combined with your strategic mindset, makes you an invaluable asset to any team. * Commercial Auto Expertise: You have extensive experience in the commercial auto insurance market, with a deep understanding of claims processes and industry dynamics. Your knowledge of industry trends and competitive landscape sets you apart * Proven Track Record: You have a history of successful business development in the commercial auto/fleetsector,fromgeneratingleadstoclosinghigh-valuedeals.Youexcelatidentifyingnew opportunities and converting them into long-term partnerships. * Relationship Builder: Your interpersonal skills and ability to communicate complex concepts make you a trusted advisor. You excel at building rapport with clients and stakeholders at all levels. * Tech-Savvy: You thrive working in a tech-forward environment utilizing CRM tools and sales software to manage your pipeline and drive results. You understand and can succinctly articulate our value proposition as a digital-native TPA for clients in the commercial auto sector. * Strategic Thinker: You are a strategic thinker with the ability to develop and implement sales plans that align with company objectives. Your analytical skills enable you to make data-driven decisions and stay ahead of market trends. * Results-Oriented: You are highly motivated and results-driven, with a relentless focus on achieving your targets. Your entrepreneurial spirit and proactive approach drive you to go above and beyond to meet and exceed expectations. * Collaborative Team Player: While you are capable of working independently, you thrive in a collaborative environment. You enjoy working with cross-functional teams to deliver the best outcomes for clients and the company. What we need We need you to do all things typical to the role, including: • Develop and Execute Business Development Plans: Craft and implement strategic sales plans to achieve revenue growth and market expansion objectives within the commercial auto segment, • Build Senior Relationships: Establish and maintain strong relationships with key stakeholders within MGAs, carriers, and self-insured clients to foster long-term partnerships, • Generate Leads and Quarterback the Sale: Identify potential business opportunities, engage in prospecting activities, and manage the end-to-end sales process to secure new business in commercial auto segment, • Conduct Market Research and Analysis: Conduct thorough market research to stay abreast of industry trends, competitive landscape, and emerging opportunities, • Collaborate Cross-Functionally: Work closely with internal teams, including marketing, product, and account management, and provide a 'voice of the customer' perspective to our teams, • Significant experience in the commercial auto/fleet claims market in a business development, sales, or account management role, • Proven track record of developing and maintaining senior client relationships, with a focus on driving new revenue growth, • Strong ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level, • In-depth understanding of the P&C insurance, claims, and TPA market landscape in the US, • Experience with CRM software (e.g., Salesforce, HubSpot, Notion) and MS Office (particularly MS Excel), • Highly motivated and results-oriented individual, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Foster a culture of empathy, transparency, and empowerment in a remote -first environment

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are hiring a Change Management Lead to drive effective, structured product launches and process transformations across the organization. In this role, you will execute our change management framework to drive consistent adoption and operational efficiency across teams. You will lead cross-functional coordination for rollouts, clearly document changes and their impacts, develop training and communication materials, and manage all change- related communications. Following execution, you will track adoption and outcomes to ensure changes deliver their intended value. You will serve as a visible champion of change across the organization. You will partner closely with Product, Operations, and Leadership to translate technical changes into clear, actionable guidance for claims adjusters, customer service representatives, and other internal teams, as well as develop customer-facing materials when needed. This is a high-impact role that directly influences how effectively the organization adapts and scales, ensuring that every change, from new tool launches to process updates, is implemented with consistency, clarity, and rigor. As the organization grows and the pace of change increases, you will have the opportunity to build and scale the change management function. What we need We need you to do all the things typical to the role: • Refine and execute a standardized change management framework for product and process changes, including documentation standards, championing and communication protocols, and measurement approaches., • Create clear, user-friendly documentation for internal changes, including SOPs, process guides, knowledge base articles, and quick reference materials tailored to different audiences (frontline adjusters, managers, directors)., • Document and maintain a structured and organized change history that provides an accurate, reliable record of prior-state processes and current-state practices., • Develop and deliver structured, multi-channel communication strategies for change rollouts, including organization-wide and team-level announcements, champion training, FAQs, video tutorials, and training resources., • Design and execute pilot programs for broader changes, facilitating structured feedback, and running debriefs to capture lessons learned before broader rollout., • Build and maintain measurement frameworks and dashboards to track adoption, usage, and impact of changes, surfacing insights on what's working and what needs adjustment., • Partner with executives and managers to equip them as change champions and coaches, ensuring they understand, support, and actively reinforce changes with their teams through readiness sessions and ongoing enablement., • Collaborate with product, operations, and claims leadership to translate technical changes into clear user guidance and ensure changes are communicated effectively through all management channels., • Continuously improve change management approaches based on feedback and lessons learned, helping to foster Reserv's ability to scale with agility.Requirements, • 3+ years of experience in a dedicated change management role, process transformation role, or similar positions in operations, training/enablement, or a related role with a focus on cross-functional rollouts in a remote environment., • Excellent organizational and project management skills, with the ability to manage deadlines across recurring workflows and coordinate with cross-functional partners., • Proven experience creating clear, concise documentation such as SOPs, process guides, training materials, or internal communications for operational or technical changes., • Strong written and verbal communication skills, including the ability to translate complex information into user-friendly guidance for diverse audiences., • Experience using business intelligence tools (e.g., Looker, Tableau, Power BI) to track metrics, analyze data, and report on adoption and impact.• Demonstrated ability to manage multiple concurrent projects and prioritize effectively in a fast-paced, evolving environment., • Strong attention to detail with a commitment to accuracy, consistency, and quality in all deliverables., • Demonstrated ability to maintain structured documentation that clearly captures updates, decisions, and historical context over time., • Comfort working in ambiguity and building processes from the ground up with minimal oversight., • Experience with tools such as Notion or Loom for documentation, knowledge management, and video-based training., • Experience related to insurance operations, claims operations and/or customer service operations. (Property and Casualty experience is a plus!), • Familiarity with deploying Artificial Intelligence and Machine Learning tools to internal and/or external users, and product rollout processes.Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. About the role As the Senior Product Manager, Data at Reserv, you will be at the forefront of driving the development and innovation of our data-centric products. Working at the intersection of business, technology, and customer experience, you will be responsible for managing data products that support our insurance services and operations. You will lead the strategy, execution, and delivery of data solutions, leveraging insights to improve decision-making, enhance operational efficiency, and provide value to our customers. In this role, you will collaborate closely with engineering, data science, operations, and business teams to ensure our data products align with the company's goals. You will oversee the product lifecycle, from gathering requirements to launching new features, and continuously optimize product performance to meet evolving market needs. Who you are • Data-Driven: You possess strong data analytics skills, using data to inform product decisions and measure success, with experience in business intelligence tools and performance metrics., • Technically Proficient: You understand data architecture, analytics platforms, and are comfortable working with engineering teams to build robust data solutions., • Customer-Focused: You have a customer-centric approach, gathering insights and transforming them into product features that enhance customer experience and drive value., • Strategic Thinker: You have the ability to align product strategy with business objectives, identifying opportunities for innovation and growth within the data landscape., • Agile Practitioner: You are experienced in Agile methodologies, able to manage backlogs, lead sprint planning, and work effectively in a fast-paced, dynamic environment., • Collaborative Leader: You work well with cross-functional teams, influencing stakeholders at all levels and fostering a collaborative environment to achieve product goals., • Excellent Communicator: You have strong communication skills, able to articulate complex concepts and product visions to both technical and non-technical stakeholders., • Problem Solver: You are skilled at analyzing problems, identifying solutions, and making data-informed decisions to drive product success., • Adaptable & Innovative: You thrive in an evolving environment, staying up-to-date with the latest industry trends and technologies to keep products competitive. What we need We need you to do all the things typical to the role: • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth, • Create buy-in for the product vision both internally and with key external partners, • Develop product pricing and positioning strategies, • Translate product strategy into detailed requirements and prototypes, • Scope and prioritize activities based on business and customer impact, • Work closely with engineering teams to deliver with quick time-to-market and optimal resources, • Drive product launches including working with public relations team, executives, and other product management team members, • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed, • Act as a product evangelist to build awareness and understanding, • Represent the company by visiting customers to solicit feedback on company products and services, • Support the product function globallyRequirements, • Minimum of 5 years of experience in product management, with a focus on data-driven products, ideally in the insurance or financial services industry., • Familiarity with data architecture, data management, and analytics platforms, with a proven ability to work closely with engineering teams., • Experience managing products in an Agile environment, including writing user stories, managing backlogs, and facilitating sprint planning sessions., • Experience in managing end-to-end product life cycles, including developing and prioritizing product roadmaps and ensuring alignment with business goals., • Strong analytical and critical thinking skills, with the ability to make data-informed decisions in fast-paced environments.Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Work toward reducing and eliminating all the administrative work, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Transportation Physical Damage Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The ideal candidate has a willingness and experience to work with all parties attendant to a claim to quickly achieve optimal claim results. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of being part of a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by responding to customer inquiries, initiating investigations and resolving customer claims., • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate the repair of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modificationsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • Minimum of 5 years of experience on commercial transportation claims, ideally interstate tractor trailer, dealing with Third-Party PD/Total Loss, • Willing to obtain all licenses within 45 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience necessary, • Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional developmentBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a skilled BI-LIT Claims Examiner to manage litigated files and attend trials, conferences, mediations, and arbitrations. The successful candidate will: • Investigate and gather all necessary information and documentation related to claims, • Evaluate liability and damages, • Negotiate and settle claims Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate adjuster who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Managing legal aspects of litigated cases, including evaluation of legal process and expenses, • Analyzing and reviewing auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties or their insurance providers, • Managing litigation cases related to auto claims disputes, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims adjusters, attorneys, and other stakeholders, • Collaborating with defense counsel, claims counsel, and litigation claims management for strategic planning, including developing and maintaining positive working relationships with approved defense firms and other vendors in the industry, • Reviewing legal documents and ensuring compliance with initial suit-handling plan of action, • Serving as corporate representative for discovery review and depositions, and appearing as Corporate Representative at depositions and trials when needed, • Analyzing policy language and reaching appropriate coverage decisions, drafting frequent and complex coverage correspondence, and proactively managing primarily litigated claim files from inception to closure, • Directing and controlling the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters, • Maintaining adjuster licenses and continuing education requirementsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • 10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation, • Transportation litigation (rideshare, auto, trucking, etc) is preferred but those with personal lines experience should still apply if they meet all other requirements., • You are not intimidated by an attorney, even if you are not one! You are the driver of the litigation strategy for any particular claim. You manage the discovery in the order and timing of events and hold attorney accountable, • Understand transportation coverages. Understand contractual risk transfer and additional insured forms, • You have strong medical knowledge, • You have a sense of urgency and understanding of how to manage time-sensitive demands, • Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner, • Strong analytical and negotiation skills. You will conduct your own negotiations directly with opposing counsel, • Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines, • Ability to professionally collaborate with all stakeholders in a claim, • Have active adjuster license(s) and be willing to obtain all licenses within 45 days, including completing state required testing, • Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needsBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Cargo Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The ideal candidate has a willingness and experience to work with all parties attendant to a claim to quickly achieve optimal claim results. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of being part of a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by responding to customer inquiries, initiating investigations and resolving customer claims., • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate the repair of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modificationsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 5 years of experience in commercial cargo claims, ideally tractor trailer, and some dealings with Third-Party PD/Total Loss, • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience necessary, • Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional developmentBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Resolution Specialists to join our team. The successful candidate will be responsible for communicating with customers on the phone, educating and helping the customer work through their claim to the best possible outcome. This role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The claims you will handle will be transportation-related. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, they will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Resolution Specialists are: • Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org., • Passionate specialists who care about the customer and their experience., • Empathetic. Exercises empathy and patience towards everyone interacted with., • Sense of urgency - AT ALL TIMES. That does not mean working at all hours., • Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution., • Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution., • Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it., • Communicative. Professional written and oral communication with all parties to a claim. We need our Resolution Specialists to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Manage an inventory of litigated and non-litigated cases, • Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties or their insurance providers, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Manage both non-litigation and litigation cases related to auto claims disputes, communicate with involved parties, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims adjusters, attorneys, and other stakeholders, • Collaborate with defense counsel, claims counsel, and litigation claims management for strategic planning, including developing and maintaining positive working relationships with approved defense firms and other vendors in the industry, • Review legal documents and ensuring compliance with initial suit-handling plan of action, • Serve as corporate representative for discovery review and depositions, and appearing as Corporate Representative at depositions and trials when needed, • Analyze policy language and reaching appropriate coverage decisions, drafting frequent and complex coverage correspondence, and proactively managing non-litigated and litigated claim files from inception to closure, • Direct and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters, • Maintain adjuster licenses and continuing education requirementsRequirements, • Active insurance adjuster's license by way of a designated home state, or home state, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:, • Third-party PD, • Third-party bodily injury, including catastrophic losses, • UM/UIM bodily injury, • Litigation experience, • PIP a plus, but not required, • Willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Willingness to travel for clients and claims needBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work-life balance, • Apple laptop, large second monitor, and other quality-of-life equipment that might be needed. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending to deliver the service in a way always wanted from a dedicated account., • Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges., • Work toward reducing and eliminating all the administrative work from a Resolution Specialist., • Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds.

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Claims Manager at Reserv, you will be responsible for a team of claims professionals managing claims in multiple LOBs. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. The high-performing team you will manage will service several clients as part of our Core Team. You will maintain high quality standards, and compliance with regulatory, internal, and external contractual SLAs. This position requires exceptional leadership skills, and foundational understanding of claims ideally with experience handling and/or managing multi lines of business. Who you are • Highly motivated and growth-oriented, • Subject matter expert. You have deep technical and subject matter experience in the world of commercial transportation claims, including coverage and litigation. Experienced in reviewing and analyzing contracts, • Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics, • Passionate claims professional who cares about their team, the customer, and their experience, • Empathetic leader. You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver. You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture, • Anti-status quo. You don't just wish things were done differently, you action on it, • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process, • Manage a team of team leads and adjusters managing a mix of accounts and lines of business, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including: claim intake, investigation, evaluation, settlement, and recovery, • Monitor and analyze claims data to identify trends, patterns, and areas for process improvement, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Responsible for accuracy and adequacy of all aspects of claim reserving, • Develop and implement strategies to mitigate fraudulent claims and ensure compliance with legal and regulatory requirements, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Execute on performance management; attract, hire, retain and provide high level of training, • Collaborate with internal teams, such as Account Management, Compliance, and Claim Operations, to resolve complex or escalated claims-related issues, • Establish and maintain strong relationships with external stakeholders, including policyholders, agents, brokers, and legal representatives, • Prepare and present comprehensive claims reports, metrics, and analysis to clients and customers; advise clients on claim trends and loss mitigationRequirements, • Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) are a plus, • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license, • 10+ years in insurance claims management experience in multiple lines of business, preference for property, general liability and/or auto with bodily injury experience, • 5+ years management experience with preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescription$70,000 - $80,000About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Team Lead at Reserv, you will be providing support to a Claims Manager (or Sr. Manager) with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the real property and auto damage adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of all forms of communications throughout the claims process., • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice What we need We need you to do all the things typical to the role: • Responsible for initial onboarding tasks / access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the process, • Serve as a resource for escalations, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops led/co-led by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindset Requirements, • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license, • 3+ years of insurance claims experience in multiple lines of business, preference for an auto and/or real property, • 1+ years of leadership experience with a preference for experience managing in a remote environment, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy after 8 months of working with us, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionLevel 2 Onsite Systems Engineer Location: Metro Atlanta (Onsite) Employment Type: Full-Time Job Summary Infinity Technology Consulting, Inc. is seeking an experienced Level 2 Onsite Systems Engineer who thrives in a customer-facing environment and takes pride in ownership of the client experience. This role is not entry-level. We are looking for someone who is technically proficient, confident, and service-oriented—someone who can manage day-to-day onsite IT operations, communicate clearly with non-technical users, and proactively identify opportunities for improvement when things are running smoothly. The ideal candidate knows how to balance people skills with technical depth, can stand their ground professionally, and understands when to escalate issues or pull in additional resources from upper management or senior engineers. Your primary responsibility will be to your assigned onsite customer, while also supporting Infinity projects and initiatives as needed. What Success Looks Like in This Role • The client views you as their trusted IT partner, not just “the IT person”, • Issues are resolved efficiently, communicated clearly, and followed through to completion, • Downtime is used productively to uncover risks, improvements, or small projects, • You know when to troubleshoot independently—and when to escalate, • You can explain technical issues in plain language, and go deep technically when required Required Skills & Experience Strong working knowledge of: • Microsoft 365 / Azure / Intune, • Cisco & Meraki networking, • Endpoint and MDM management, • Windows 10/11, • macOS / iOS, • Extensive Experience supporting environments with Dell, Microsoft, Cisco, and Apple hardware, • Serve as the primary onsite IT resource for the assigned customer, • Fully manage onsite service tickets from intake through resolution, • Communicate ticket status, expectations, and outcomes clearly to users, • Escalate issues appropriately to senior engineers, vendors, or management, • Advocate for the customer while aligning with Infinity’s standards and processes Technical Operations, • Support and administer:, • Microsoft 365 (Azure AD, Exchange Online, Intune), • Azure cloud services, • Windows 10/11 and macOS/iOS environments, • Cisco and Cisco Meraki networks, • MDM platforms and endpoint management, • Use RMM and other IT monitoring tools to identify, remediate, and prevent issues, • Provide remote support when required Proactive Improvement & Documentation, • Identify risks, inefficiencies, and opportunities for improvement, • Recommend process improvements, system enhancements, and best practices, • Create and maintain clear technical documentation for the customer environment, • Participate in ongoing projects when onsite workload allows Communication, Reporting & Accountability, • Maintain professional, customer-friendly communication at all times, • Submit time entries and expense reports per Infinity SOPs, • Identify and communicate risks to the Service Manager and leadership, • Participate in incident reviews and knowledge-gap analysis Teamwork & Project Support, • Follow schedules, SOPs, and ticketing workflows, • Collaborate with Service Desk, Engineering, and Management teams, • Provide occasional after-hours or weekend emergency support when needed, • Assist with onsite or remote projects as an additional resource Professional & Personal Attributes, • Strong customer service mindset with excellent communication skills, • Able to explain technical concepts in non-technical terms, • Confident, professional, and able to advocate for yourself and the customer, • Organized, proactive, and comfortable multitasking, • Knows how to stay productive during downtime by finding value-add work, • Team-oriented and comfortable escalating issues when neededPreferred Qualifications, • MSP experience strongly preferred, • Professional IT certifications (Microsoft, ITIL, ITSM, Cisco, etc.) are a plus, • Bachelor’s degree in IT or related field preferred (or equivalent experience) Physical & Travel Requirements • Ability to lift up to 50 lbs occasionally, • Valid driver’s license and ability to travel within Metro Atlanta, • Health Care Stipend (to offset medical, dental, and vision expenses), • Simple IRA (with employer contribution, if applicable), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity & Paternity), • Short-Term & Long-Term Disability, • Training & Professional Development

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Transportation Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate the repair of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modificationsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license, • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:, • First party-comp and collision, • Third-Party PD, • Total loss adjusters, • Willing to obtain all licenses within 60 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience preferred, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needsBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionEnterprise ArchitectEmployment Type: Full-Time, Senior-LevelDepartment: Information Technology CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization’s various technologies and teaming with an organization’s leaders to collect information for strategic business mission planning and IT investment.- The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency. Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative. - Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.- Additional demonstrated knowledge and experience in the following areas:- Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.- Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.- Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.- Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance. Ideally, you will also have:- VMware server and VDI understanding/experience.- Knowledge of PKI.- MS Windows 2003 Terminal Server.- MS Windows 2008R2 Server.- Cisco UCS.- Broadworks.- Polycomm.- BlackBerry, iOS, Android OS.- Project Management Professional (PMP).- ITIL.- CISSP. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Actively ship production code to the web products, • Work closely with your dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've built and ship products that have scaled to thousands or millions of users, • Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • A fast-growing environment where you can help shape the culture, • An entrepreneurial crew that supports risk, intuition, and hustle, • A hands-off approach so you can focus and do your best work, • The opportunity to make an impact in a transformative industry Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Opportunity to lead key engineering and product decisions, • Actively shipping production code for the Speechify iOS app, • Work within a dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've worked on products that scaled to a large user base, • Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product, • Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience, • Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Swift Programming Language, • SwiftUI experience, • Experience in Multithreading Programming, • Working with CI/CD infrastructure, • Experience with Fastlane, • SOLID principles, the ability to write every single class according to SOLID, • A fast-growing environment where you can help shape the company and product, • An entrepreneurial crew that supports risk, intuition, and hustle, • The opportunity to make a big impact in a transformative industry, • A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture, • Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives, • Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionSalary: Adidev Technologies,() is a premier IT consulting firm delivering top-notch iOS & android Developer solutions to industry giants including Delta, Google, Apple, Spotify, US Bank, FedEx, and more. We're not just a software consulting company we're a dynamic force shaping the future of technology.Partnering with industry giants, we consistently deliver groundbreaking solutions that redefine the digital landscape. As we continue to expand our footprint, we're on the hunt for exceptional individuals who can bring their technical prowess to our team and elevate our projects to new levels of innovation. Your journey with us means hands-on experience with renowned end clients. We're a people development firm. You bring your foundational skills & we nurture, mentor, and train you in iOS & Android Development to provide consultative services to our clients. We are seeking enthusiastic and skilled Entry - Mid-Senior-level iOS and Android developers with a minimum of 1-2 years of experience to join our dynamic team. This is a unique opportunity that requires dedication, the drive to excel, and a passion for creating impactful applications. Join us in a pivotal role that promises to challenge your expertise and drive your career to new heights. Expertise:We excel in IT consultative services and quality engineer development, with Good years of experience. Global Presence:Our diverse employee workforce spans four continents. Proven Track Record:Hundreds of Fortune 1000 and innovative startup clients with thousands of successful projects across the USA. How We'll Guide You Teaching and Development:We are dedicated to nurturing your growth and development, shaping you into an exceptional consultant capable of delivering top-tier solutions to our end clients. Custom Support:An array of teams, from Development Managers to Tech Subject Matter Experts, are dedicated to your success. Project Placement:A market-expertise team ensures you secure and thrive in projects with our esteemed clients. Career Growth:We facilitate industry experience to propel your technical journey forward. Job Description In this role, you will be an integral part of our development team, contributing to the design, development, and maintenance of large-scale applications for our prominent clients. We are focused on on-site collaboration; hence, we do not offer telecommuting or remote positions. Successful candidates must be open to relocating to new cities or states based on client assignments, typically spanning 6 to 18 months with the possibility of extensions. Key Role Highlights Position: Entry - mid- senior-level iOS and Android Developers Location: Onsite (No remote positions available) Relocation: Mandatory for assignments spanning 6 to 18 months with Extensions Compensation: Highly Competitive, commensurate with expertise Type: Full-time (W2 or Contract 1099), 40 hours per week Qualifications and Skills Responsibilities • Design, develop, and enhance applications for either the iOS or Android platform., • Ensure application performance, quality, and responsiveness., • Collaborate with a team to define, design, and implement new features., • Identify and address bottlenecks, fix bugs, and maintain code quality., • Establish effective communication with clients., • Provide accurate project milestones and timelines., • Maintain positive rapport with all clients, • Gather requirements and provide accurate and realistic project milestones and timelines for completion, • Complete coding tests or challenges as required., • Maintain consistent communication through phone, text, and email., • Suggest improvements to existing apps., • Deliver projects on time and communicate any changes promptly. Android Developer • Strong understanding ofMVC / MVVM software architectural patterns., • Proficiency inJava and Kotlin (at least 1 year of experience)., • Publishedat least 1 application on the Play Store., • Familiarity withAndroid SDK, various Android versions, and screen size adaptability., • Experience withtesting frameworks like Espresso and JUnit., • Knowledge ofmobile data storage using SQLite, Room., • Familiarity withRESTful APIs for back-end integration., • Comfortable withGIT, SVN, and source control., • Excellent communication skills (written and verbal)., • Innate work ethic and self-leadership skills, • Exceptional written and verbal communication aptitude, • A portfolio featuring impactful application releases is a significant advantage IOS Developer • Proficiency inSwift and Objective-C. (atleast 1 year of experience)., • Experience withiOS frameworks (e.g., Core Data,Coco touch, Combine & Core Animation)., • Familiarity withdesign patterns (MVC, Singleton)., • Publishedat least 1 application on the Play Store., • Thorough understanding of offline storage, threading, and performance optimization., • Knowledge ofRESTful APIs for connecting iOS apps to back-end services., • Experience with3rd party API integrations (e.g., Facebook, Dropbox)., • Familiarity withUI/UX standards and Apple's design principles., • Knowledge ofC-based libraries preferred., • Experience withperformance and memory tuning tools., • Proficient incode versioning tools (e.g., Git)., • Innate work ethic and self-leadership skills, • Exceptional written and verbal communication aptitude, • A portfolio featuring impactful application releases is a significant advantage Perks and Beyond! Competitive salary range: $60k to $85k or $30/hr to $40/hr (depending on experience) Pack your bags! Paid relocation is on us. Support, even from afar, with our remote assistance. Regular salary reviews? You betcha! Ready to Embark? If you're a visionary in mobile app development and meet our rigorous standards, we invite you to take this extraordinary step with us. Showcase your journey in pushing the limits of mobile engineering by submitting your resume and a curated selection of your most influential projects. At Adidev Technologies, we're dedicated to shaping your success. Join us to craft a future powered by innovation and growth. Note:Adidev Technologies Inc. is a staunch advocate of diversity and equal opportunity. We warmly welcome applications from candidates of all backgrounds, experiences, and walks of life. Your unique perspective could be the catalyst for our next revolutionary breakthrough

Job Description This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We have both part time and full time positions available. We aim to delight every customer every day. As a Customer Care Representative, you’ll play a key role in helping customers achieve their goals—whether it’s finding the perfect product, resolving an issue, or ensuring a smooth order process. You’ll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we’d love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What You’ll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and genuine curiosity to understand customers’ needs and challenges, and then recommend solutions that exceed expectations ● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence ● Communicate clearly with other departments to ensure timely order processing and delivery ● Meet established performance metrics and continually set goals for professional growth ● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient ● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers ● Contribute to projects and other tasks as needed to support company growth Who You Are: ● Someone who truly gets excited about making customers happy through understanding and solving their problems ● A problem-solver who is motivated to find solutions and create positive outcomes ● A great communicator who can connect, empathize, and build trust with customers ● A great listener who can connect with customers and understand their needs ● Organized and detail-oriented, ensuring every customer’s request is handled effectively ● Energetic, adaptable, and excited to learn and grow in a fast-paced environment What You Bring: ● High school diploma or equivalent; some college coursework is a plus ● Prior customer service experience is ideal, but we’re happy to train the right candidate ● Strong communication, interpersonal, and decision-making skills ● A proactive, positive attitude with a focus on solutions and customer satisfaction ● Ability to multitask and prioritize in a fast-paced environment ● Comfort with technology: experience with Google Workspace and CRM systems is a bonus ● Ability to type at a minimum 40 WPM Why Join Us? At XACT you’ll have the chance to directly impact customers’ success and be part of a team that values collaboration, growth, and great service. You’ll help customers feel confident in their choices—and help them look like the hero of their organization. Requirements Physical Requirements: ● Ability to remain in a stationary position for prolonged periods while working at a computer ● Ability to communicate effectively with customers over the phone and via email or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements: ● High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed ● Dedicated home office space, which is free from distraction and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you ● A personal desktop computer running Windows 10 or higher, with 8 GB of RAM (Windows 11 must have a Core i3 processor, or better; Windows 10 must have Dual Core Processor 2.0 GHz, or better). Laptops are not eligible for the work-at-home agent program ● A 19″ flat panel monitor (minimum), multiple displays recommended and preferred ● A webcam, for training, compliance and collaboration purposes ● A wired network connection (wireless is not permitted) ● An approved-brand USB headset for VOIP ● A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 15 or greater, or Android OS 11 or greater. Apple or Samsung brand preferred Benefits Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

Job Description BACKGROUND: Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers. The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity. JOB DUTIES: * Provides timely and accurate information to incoming customer order status and product knowledge requests * Processes customer orders/changes/returns according to established department policies and procedures * Provides timely feedback to the company regarding service failures or customer concerns * Partners with the sales team to meet and exceed customer service expectations Requirements WHAT IT TAKES TO SUCCEED: * Outstanding problem-solving skills * Patience and empathy - an ability to manage stress and work under pressure * Excellent communication skills in writing and verbal with outstanding listening skills * Ability to provide knowledgeable, friendly, and professional customer service * Experience navigating and efficiently using program tools and software using technology * Basic computer skills QUALIFICATIONS: * Must be a legal US Resident and Citizen * Must be at least 18 years of age * Must be able to pass a 7-year criminal background check * Must be able to work at least 15 hours (30 intervals) a week * No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard! * Previous customer service experience is preferred but is not required WHAT YOU NEED TO GET STARTED: * Quiet workspace * A Desktop or Laptop (Windows) * Wired internet connection * Noise-cancelling headset TECHNOLOGY REQUIREMENTS • Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed, • 16 GB RAM PC (Preferred), • Dual monitors, • Noise-canceling USB headset, • Hardwired internet connection (Ethernet; No Wi-Fi) Benefits • No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!, • You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule, • You have the opportunity to receive performance-based compensation or other incentives, • You can work remotely

Job DescriptionJoin us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team. Types of Clients: Nonprofit/Charity TV and Radio stations Child welfare agencies Veteran support groups Spiritual and religious organizations Animal advocacy groups RequirementsMinimum 6 months of remote call center experience or 1 year in-office call center experience Must be at least 18 years old Must be an US resident Must use a Windows 11 PC Quiet, professional background for calls Able to type at least 40 words per minute Intermediate computer skills Able to pass a background check Must be able to complete a voice assessment and a mock call Preferred Skills: Highly organized and self-motivated Excellent communication skills Intermediate PC proficiency Reliable and Dependable Able to provide excellent customer service Technology Requirements: Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed 16 GB RAM computer is preferred Dual monitors Noise-canceling USB headset Hard-wired internet connection (Ethernet; No WiFi allowed) BenefitsInbound phone work: $0.20 - $0.32 per talk minute, depending on the project Experienced agents can earn up to $0.35 per talk minute Additional opportunities for email, ticket, and chat support available with varied pay rates Flexible hours with 24/7 availability

Job DescriptionJunior Azure Administrator Location: Metro Atlanta (Onsite) Employment Type: Full-Time Job Summary Infinity Technology Consulting, Inc. is seeking an experienced Junior Azure Engineer who thrives in a customer-facing environment and takes pride in ownership of the client experience. This role is not entry-level. In this role, you will support cloud operations, Microsoft 365 / Azure administration, and Intune endpoint management, working primarily with internal teams and collaborating with clients as needed. The focus is on hands-on engineering work, incident response, environment monitoring, and participation in structured cloud and endpoint projects—not onsite end-user or desktop support. You will be expected to independently manage day-to-day operational tasks in live environments, communicate clearly with technical and non-technical stakeholders, and exercise good judgment in knowing when to troubleshoot issues on your own versus when to escalate to senior engineers or leadership. This role is well-suited for someone who takes ownership, values accountability, and wants to deepen their expertise in Microsoft cloud and endpoint technologies within a mentorship-focused, growth-oriented environment. What Success Looks Like in This Role • Internal teams and assigned clients view you as a trusted technical partner, not just a task-taker., • Incidents and requests are handled efficiently, communicated clearly, and seen through to resolution with proper documentation and follow-up., • Periods of stability are used productively to identify risks, recommend improvements, and contribute to small enhancements or projects within client environments., • You demonstrate good technical judgment—knowing when to troubleshoot independently and when to escalate appropriately to senior engineers or leadership., • You can translate technical concepts into plain language for stakeholders while also engaging in deeper technical discussions with engineering peers when needed. Required Skills & Experience Strong working knowledge of: • Microsoft 365 / Azure / Intune, • Endpoint and MDM management, • Windows 10/11, • AZ-900 (Azure Fundamentals) — required, • MS-900 (Microsoft 365 Fundamentals) — required, • MD-102 (Endpoint Administrator) — required or in-progress, • Company will support and sponsor certification progression., • Extensive Experience supporting environments with Dell, Microsoft, Cisco, and Apple hardware, • Perform adds, moves, and changes in Azure AD / Entra ID (users, groups, licenses)., • Manage Azure AD user authentication, password resets, MFA support, and basic security support., • Provision and manage Microsoft 365 resources (mailboxes, groups, permissions)., • Support Intune device enrollment and lifecycle (configuration profiles, compliance, app deployment)., • Monitor alerts and respond to incidents with documented escalation procedures., • Maintain documentation and standard operating procedures., • Collaborate with senior engineers on projects and client engagements., • Use PowerShell to assist with automation and repetitive tasks., • Hands-on experience administering Azure AD (Entra), Microsoft 365/Azure, and Microsoft Intune in cloud-only environments., • Basic PowerShell experience — using and modifying scripts., • Previous experience with adds/moves/changes, maintenance tasks, and user support in a professional environment., • Comfort with client interactions and incident response workflows., • Experience in an MSP or IT service environment is preferred. Support and administer: • Microsoft 365 (Azure AD, Exchange Online, Intune), • Azure cloud services, • Windows 10/11 and macOS/iOS environments Nice-to-Have Skills • Experience with hybrid AD environments (Azure + on-prem), • Familiarity with RMM or ticketing tools, • Health Care Stipend (to offset medical, dental, and vision expenses), • Simple IRA (with employer contribution, if applicable), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity & Paternity), • Short-Term & Long-Term Disability, • Training & Professional Development

Job DescriptionDescription: South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. IT Support Tech The IT Support Tech is sharply focused on providing enterprise level technical support for South College remote and onsite users. The ideal candidate will work afternoons/evenings Monday-Friday. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance. Responsibilities • Document incoming helpdesk requests using internal ticketing system, • Install, repair and maintain desktop and laptop computers, peripherals and related systems, • Provide end user support via remote assistance, in person and telephone., • Support and enforce company information policies and procedures., • Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone, • Assist in maintaining hardware and software inventory for asset management., • Install and support AV equipment for classrooms, conference rooms and auditoriums, • Demonstrate broad knowledge of technology principles, practices, and procedures, • Self-manage in a way that allows flexibility to support multiple tasks at any given time, • Assist in updating support documents within knowledge management for the IT Services team, as well as end users, • End-user Account Management, • Build and maintain relationships across departments, • Medical, Dental, Vision, • 401(k) – with Employer Contribution, • Front Loaded PTO, • 2+ years of overall IT experience, • 2+ years’ experience supporting Microsoft Windows and Apple Mac OS environment, • 2+ years’ experience supporting Microsoft Office applications, • Knowledge of network security practices and Antivirus software, • Exceptional analytic and problem-solving skills, • Self-motivated and able to work across diverse technical and non-technical teams, • Good written, verbal and interpersonal communication skills, • Exceptional Customer-oriented attitude, • Walking, lifting, manage use of technology, equipment operation., • Must be able to utilize standard office equipment, i.e. desktop computer, monitor, keyboard, and telephone system., • While performing the duties of this job, the employee is regularly required to talk or hear., • This is largely a sedentary role; however, some filing is required., • This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Job Description Looking for a candidate for a Part-Time to Full-Time position with 2 - 5 years experience in Macintosh and Windows Desktop support. Candidate will provide desk side support for Macintosh and Windows computers, Mobile devices and printers for numerous clients in the Atlanta downtown area. Candidate will be expected to: • Have excellent people skills • Have professional appearance • Provide both hands on, in person and remote support for Macintosh and Windows, • Responsible for troubleshooting desktops, laptops, and mobile devices, • Responsible for imaging, reformatting and installing new applications, • Must be a self starter, • Must have realiable transportation to travel to multiple clients in the Atlanta Metro Area Skills requirements: • Must have at least 2+ years of desktop support experience, • Experience in a break/fix role providing hands on support on Mac PC and laptops, • Need to have knowledge of Mac OS and Windows 11, • Must have previous experience troubleshooting iOS and Apple devices, • Experience troubleshooting outlook issues within Mac, • Experience with Office 365, Windows 10, Windows 11 and VPN Company DescriptionJDM Technical provides outsource IT support for small companies that do not have their own internal support department.JDM Technical provides outsource IT support for small companies that do not have their own internal support department.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Administrative Assistant - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Administrative Assistant experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Team Lead at Reserv, you will be a working leader providing support to a Claims Manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work completed by Commercial Total Loss Auto Claims adjusters. We are looking for your background and experience to drive operational effectiveness, particularly through leveraging technology and analytics to improve efficiency and performance. You will serve a critical role with the team, the customers, and the client. This role balances management responsibilities with individual contributor responsibilities when volume dictates the need for hands-on claim support. Who you are Highly motivated, growth-oriented, impactful, and influential Claims professional with a strong track record of success in commercial auto claims adjudication Strong leader with formal management experience or a demonstrated history of peer and project leadership Tech-oriented and excited about building a technology-driven claims organization while delivering excellent service Passionate claims professional who cares deeply about their team, the customer, and the overall claims experience Empathetic leader who exercises patience and understanding in all interactions Strong sense of urgency without the expectation of working at all hours Creative thinker who challenges assumptions and finds innovative ways to leverage technology and team strengths Curious and inquisitive, seeking to understand the full picture in order to make sound, timely decisions Problem solver with the ability to dive into details while maintaining focus on the bigger picture Anti-status quo mindset — you don't just want change, you act on it Communicative and comfortable with phone-based interactions throughout the claims process And yes, a sense of humor — because claims are hard enough already What we need We need you to do all the things typical to the role: Demonstrate flexibility by moving between claims handling, coaching, and feedback Maintain agility with the ability to pivot priorities quickly Consistently achieve or exceed goals while overcoming obstacles Implement and maintain best practices for claims handling, including intake, investigation, evaluation, settlement, and recovery Align team performance with client and customer expectations Serve as a resource for escalated claims Foster a positive work environment that promotes teamwork and professional development Attract, hire, retain, and help train high-performing team members in partnership with leadership Prepare and present comprehensive claims reports, metrics, and analysis to clients and customers; advise on claim trends and loss mitigation Job Duties Serve as backup leader when the Manager is out of office Manage and support direct reports Oversee onboarding tasks, system access, and new hire cultural immersion Act as a subject matter expert for first-line questions, escalations, and roundtable discussions Exercise increased reserve and payment authority and assist with moderate claim reviews Identify trends and discussion topics for team huddles and Elevated Claims Experience workshops Serve as a Customer Obsession Champion by advocating for a customer-centric mindset across the organization Requirements Minimum of 5 years of commercial total loss experience focused on transportation claims adjusting, ideally including: Total Loss adjusting First-party Comprehensive and Collision Third-party Property Damage Liability Ride Share (TNC/Livery) experience (required) 2+ years of leadership experience, preferably in a remote environment Comfortable with technology and eager to evolve claims systems and processes to drive efficiency and better outcomes Demonstrated commitment to quality, accuracy, and attention to detail Strong integrity, ethics, and accountability when handling sensitive and confidential information Bachelor's degree preferred (lack of one should not prevent you from applying if other qualifications are met) Active adjuster license required — resident state license if available, otherwise a Designated Home State (DHS) license Benefits Generous health-insurance package with nationwide coverage, vision, and dental 401(k) retirement plan with employer matching Competitive PTO policy — we want our employees refreshed, healthy, and energized Generous family leave policy Work from anywhere to support work-life balance, paired with regular corporate retreats to build culture and connection Apple laptop, large second monitor, and additional quality-of-life equipment — technology should make your job easier, not harder Additionally, we will Listen to your feedback to improve the long-standing challenges of the adjuster and claims role Work toward reducing and eliminating administrative burden for adjusters Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives drives innovation and success. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!