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Job DescriptionDescription$60,000-$65,000About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a highly organized and customer-focused Auto Damage Resolution Specialist to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their loss, and to quickly bring it to resolution. Your role will also be responsible for handling an inventory of claims from the time you are assigned the new loss through resolution. In addition, you will collaborate closely with leadership to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claims professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you act on it. What we need We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests, • Gather necessary information from customers to initiate the claim and determine the appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate with auto appraisers, review an estimate, and review for appropriate settlement, • Recognize requirements for potential escalation should the loss no longer meet criteria for your handling, • Communicate and coordinate with involved parties regarding settlement agreements, • Provide input for continuous development best practices, and process improvements Requirements, • Active insurance adjuster's license by way of a designated home state, or home state, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Experience with handling auto damage losses, this is not required but encouraged, • Minimum of 1 year experience with insurance claims and/or customer serviceBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Transportation Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate the repair of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modificationsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:, • Rideshare, • First party-comp and collision, • Third-Party PD, • Total loss adjusters, • Willing to obtain all licenses within 60 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience preferred, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needsBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing adjusting staff doing work to service a commercial auto delivery & ride share client. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in commercial auto delivery & ride share claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Serve as backup/leader when the Manager is out of office, • Responsible for initial onboarding tasks / access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • Active insurance adjuster's license by way of a designated home state, or home state, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • 5+ years of insurance claims experience in multiple lines of business, preference for auto with some bodily injury experience, • 3+ years of leadership experience with a preference for experience managing in a remote environment, • Experience with auto delivery and/or Ride Share (or TNC/Livery) is required., • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information, • Willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Willingness to travel for clients and claims needBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy effective after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a highly organized and customer-focused Transportation Claims Total Loss Specialist to join our team. The successful candidate will be responsible for working with rental facilities, body shops, salvage vendors, and appraisers to manage the total loss settlement process and rental expenses, reviewing the valuation of the vehicle based on its type to resolve the claim efficiently and reviewing damage estimates to confirm vehicles are total losses. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through a design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests, • Gather necessary information from customers to successfully adjudicate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate with our salvage vendor partners for the movement of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Negotiating and communicating all total loss settlements per company and state guidelines within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modificationsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:, • Total Loss adjusting experience, • First-party Comp and Collision, • Third-party Property Damage Liability, • Active insurance adjuster's license by way of a designated home state, or home state, • Willing to obtain all licenses within 60 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience preferred, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needsBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Bodily Injury Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing adjusting staff doing work to service a commercial auto delivery & ride share client. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in commercial auto delivery & ride share claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Oversee a team of commercial auto adjuster direct reports, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation, • Serve as backup/ leader when the Manager is out of office, • Responsible for initial onboarding tasks/ access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees, • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment's noticeRequirements, • Active insurance adjuster's license by way of a designated home state, or home state, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • 5+ years of insurance claims experience in multiple lines of business with bodily injury experience, • 3+ years of leadership experience with a preference for experience managing in a remote environment, • Experience with auto delivery and/or rideshare claims is required, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information, • Willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Willingness to travel for clients and claims needBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy effective after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a detail-oriented Personal Injury Protection Resolution Specialist to join our team. The PIP Resolution Specialist will be responsible for investigating and evaluating PIP / MP claims and coverage. The ideal candidate will have strong analytical skills, excellent communication abilities, and a commitment to providing exceptional customer service. Your role will also be responsible for handling an inventory of PIP claims and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Investigate PIP / MP claims to determine coverage, extent of injury and evaluate medical billing for necessity and relatedness to the claim., • Gather relevant documentation, interview involved parties, explain policy, coverage, and appropriate course of action and resolve related medical expenses., • Assess the validity of PIP claims based on collected evidence, medical records, and applicable laws. Determine the appropriate settlement amount if appropriate, ongoing plan for resolution and recommend further action if necessary., • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Maintain regular communication with claimants, policyholders, attorneys, medical providers, and other relevant parties to provide updates on claim status, request additional information, and facilitate the claims process within approved payment authority, • Prepare thorough and accurate claim reports, including detailed summaries of investigation findings, evaluation of damages, and rationale for claim decisions., • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of commercial lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications Requirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 3 years of experience on point and concentrated in Personal Injury Protection, ideally experience with:, • Handling the states of NY / NJ / and MI MI / FL and/or KY., • Handling of commercial or ride share policies is highly preferred, • Subrogation referrals, • Bodily Injury and coordination of benefits between PIP and UM / UIM., • Arbitration and or formal PIP/MP litigation, • Have active adjuster license(s) and be willing to obtain all licenses within 45 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needs Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims world sounds exciting, we can't wait to meet you. About the role You will play a pivotal role in driving our growth within the commercial auto and fleet claims market. Your primary responsibility will be to identify and pursue new business opportunities within this market segment, manage the end-to-end sales process, and expand our footprint. You will shape Reserv's reputation as leading TPA for the commercial auto market and build and nurture relationships with MGAs, carriers, and self-insured entities. Who you are You are a driven professional who thrives in an entrepreneurial environment and has a deep understanding of the commercial auto claims industry. Your ability to build and maintain strong relationships, combined with your strategic mindset, makes you an invaluable asset to any team. * Commercial Auto Expertise: You have extensive experience in the commercial auto insurance market, with a deep understanding of claims processes and industry dynamics. Your knowledge of industry trends and competitive landscape sets you apart * Proven Track Record: You have a history of successful business development in the commercial auto/fleetsector,fromgeneratingleadstoclosinghigh-valuedeals.Youexcelatidentifyingnew opportunities and converting them into long-term partnerships. * Relationship Builder: Your interpersonal skills and ability to communicate complex concepts make you a trusted advisor. You excel at building rapport with clients and stakeholders at all levels. * Tech-Savvy: You thrive working in a tech-forward environment utilizing CRM tools and sales software to manage your pipeline and drive results. You understand and can succinctly articulate our value proposition as a digital-native TPA for clients in the commercial auto sector. * Strategic Thinker: You are a strategic thinker with the ability to develop and implement sales plans that align with company objectives. Your analytical skills enable you to make data-driven decisions and stay ahead of market trends. * Results-Oriented: You are highly motivated and results-driven, with a relentless focus on achieving your targets. Your entrepreneurial spirit and proactive approach drive you to go above and beyond to meet and exceed expectations. * Collaborative Team Player: While you are capable of working independently, you thrive in a collaborative environment. You enjoy working with cross-functional teams to deliver the best outcomes for clients and the company. What we need We need you to do all things typical to the role, including: • Develop and Execute Business Development Plans: Craft and implement strategic sales plans to achieve revenue growth and market expansion objectives within the commercial auto segment, • Build Senior Relationships: Establish and maintain strong relationships with key stakeholders within MGAs, carriers, and self-insured clients to foster long-term partnerships, • Generate Leads and Quarterback the Sale: Identify potential business opportunities, engage in prospecting activities, and manage the end-to-end sales process to secure new business in commercial auto segment, • Conduct Market Research and Analysis: Conduct thorough market research to stay abreast of industry trends, competitive landscape, and emerging opportunities, • Collaborate Cross-Functionally: Work closely with internal teams, including marketing, product, and account management, and provide a 'voice of the customer' perspective to our teams, • Significant experience in the commercial auto/fleet claims market in a business development, sales, or account management role, • Proven track record of developing and maintaining senior client relationships, with a focus on driving new revenue growth, • Strong ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level, • In-depth understanding of the P&C insurance, claims, and TPA market landscape in the US, • Experience with CRM software (e.g., Salesforce, HubSpot, Notion) and MS Office (particularly MS Excel), • Highly motivated and results-oriented individual, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Foster a culture of empathy, transparency, and empowerment in a remote -first environment

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. At Reserv, our mission is to empower a transparent and intuitive experience that continuously evolves through flexible, data driven technology. We have ambitious (but attainable!) goals and need experienced adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We seek a skilled Major Case Unit claims professional to investigate and resolve Reserv's most complex and catastrophic claims. Potential to attend trials, settlement conferences, mediations, and arbitrations. Responsible for the handling of all aspects of the claim assigned, including reserving, communication, documentation, litigation management, evaluation, and negotiation. Additionally, another responsibility would be to participate in and coordinate training in the handling of complex claim matters and projects requiring advanced claim knowledge and experience. The Major Case Unit Resolution Specialist will also be responsible for maintaining electronic files, analyzing defense counsel's performance, and regularly reporting to the Major Case Unit Manager. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of being part of a tech-driven claims organization., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things critical to the role: • Managing legal aspects of complex, high value cases, including evaluation of legal process and expenses, • Analyzing and reviewing commercial auto and transportation claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties., • Managing litigation cases related to claims disputes, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims professionals, attorneys, and other stakeholders, • Collaborating with defense counsel, claims counsel, and claims leadership for strategic planning, including fostering and maintaining positive working relationships with approved defense firms and other vendors in the industry, • Reviewing legal documents and ensuring compliance with litigation management guidelines., • Analyzing and interpreting policy language and reaching appropriate coverage decisions, drafting complex coverage correspondence and proactively managing primarily litigated claim files from inception to closure, • Directing and controlling the activities and costs of outside vendors including defense counsel, coverage counsel, experts and independent adjusters, • Maintaining adjuster licenses and continuing education requirementsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • 12+ years of claim handling experience, with 7+ of those years handling a pending of >60% in litigation, • You are not intimidated by an attorney, even if you are not one! You are the driver of the litigation strategy for any particular claim. You manage the discovery in the order and timing of events and hold attorney accountable, • Understand transportation coverages. Understand contractual risk transfer and additional insured forms, • You have strong understanding of medical terminology, • You have a sense of urgency and understanding of how to manage time-sensitive demands and documents., • Ability and willingness to communicate both verbally and in written form in a prompt, courteous, and professional manner, • Strong analytical and negotiation skills with the ability to drive the negotiations to desired outcomes., • Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines, • Ability to professionally collaborate with all stakeholders in a claim, • Willing to obtain all licenses within 60 days, including completing state required testing, • Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment, • Curious and motivated by problem solving and not afraid to question the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness and ability to travel Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Resolution Specialists to join our team. The successful candidate will be responsible for communicating with customers on the phone, educating and helping the customer work through their claim to the best possible outcome. This role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The claims you will handle will be transportation-related. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, they will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Resolution Specialists are: • Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org., • Passionate specialists who care about the customer and their experience., • Empathetic. Exercises empathy and patience towards everyone interacted with., • Sense of urgency - AT ALL TIMES. That does not mean working at all hours., • Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution., • Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution., • Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it., • Communicative. Professional written and oral communication with all parties to a claim. We need our Resolution Specialists to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Manage an inventory of litigated and non-litigated cases, • Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties or their insurance providers, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Manage both non-litigation and litigation cases related to auto claims disputes, communicate with involved parties, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims adjusters, attorneys, and other stakeholders, • Collaborate with defense counsel, claims counsel, and litigation claims management for strategic planning, including developing and maintaining positive working relationships with approved defense firms and other vendors in the industry, • Review legal documents and ensuring compliance with initial suit-handling plan of action, • Serve as corporate representative for discovery review and depositions, and appearing as Corporate Representative at depositions and trials when needed, • Analyze policy language and reaching appropriate coverage decisions, drafting frequent and complex coverage correspondence, and proactively managing non-litigated and litigated claim files from inception to closure, • Direct and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters, • Maintain adjuster licenses and continuing education requirementsRequirements, • Active insurance adjuster's license by way of a designated home state, or home state, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:, • Third-party PD, • Third-party bodily injury, including catastrophic losses, • UM/UIM bodily injury, • Litigation experience, • PIP a plus, but not required, • Willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Willingness to travel for clients and claims needBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work-life balance, • Apple laptop, large second monitor, and other quality-of-life equipment that might be needed. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending to deliver the service in a way always wanted from a dedicated account., • Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges., • Work toward reducing and eliminating all the administrative work from a Resolution Specialist., • Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds.

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a skilled Litigation Claims Examiner to manage litigated files and attend trials, conferences, mediations, and arbitrations. The successful candidate will: • Investigate and gather all necessary information and documentation related to claims, • Evaluate liability and damages, • Negotiate and settle claims Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate adjuster who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Managing legal aspects of litigated cases, including evaluation of legal process and expenses, • Analyzing and reviewing auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties or their insurance providers, • Managing litigation cases related to auto claims disputes, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims adjusters, attorneys, and other stakeholders, • Collaborating with defense counsel, claims counsel, and litigation claims management for strategic planning, including developing and maintaining positive working relationships with approved defense firms and other vendors in the industry, • Reviewing legal documents and ensuring compliance with initial suit-handling plan of action, • Serving as corporate representative for discovery review and depositions, and appearing as Corporate Representative at depositions and trials when needed, • Analyzing policy language and reaching appropriate coverage decisions, drafting frequent and complex coverage correspondence, and proactively managing primarily litigated claim files from inception to closure, • Directing and controlling the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters, • Maintaining adjuster licenses and continuing education requirementsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • 10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation, • Commercial transportation litigation (auto, trucking, etc) is preferred but those with personal lines experience should still apply if they meet all other requirements., • You are not intimidated by an attorney, even if you are not one! You are the driver of the litigation strategy for any particular claim. You manage the discovery in the order and timing of events and hold attorney accountable, • Understand transportation coverages. Understand contractual risk transfer and additional insured forms, • You have strong medical knowledge, • You have a sense of urgency and understanding of how to manage time-sensitive demands, • Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner, • Strong analytical and negotiation skills. You will conduct your own negotiations directly with opposing counsel, • Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines, • Ability to professionally collaborate with all stakeholders in a claim, • Willing to obtain all licenses within 60 days, including completing state required testing, • Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needsBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Transportation Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate the repair of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modificationsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:, • First party-comp and collision, • Third-Party PD, • Total loss adjusters, • Willing to obtain all licenses within 60 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience preferred, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needsBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Large Loss Property Claims Manager at Reserv, you will be responsible for a team of claims professionals managing large loss/complex commercial property claims. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. The high-performing team you will manage will service several clients. You will maintain high quality standards, and compliance with regulatory, internal, and external contractual SLAs. This position requires exceptional leadership skills, and foundational understanding of claims ideally with experience handling and/or managing multi lines of business. Who you are • Highly motivated and growth-oriented, • Subject matter expert. You have deep technical and subject matter experience in the world of commercial property claims, including coverage and litigation. Experienced in reviewing and analyzing contracts, • Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics, • Passionate claims professional who cares about their team, the customer, and their experience, • Empathetic leader. You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver. You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture, • Anti-status quo. You don't just wish things were done differently, you action on it, • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process, • Manage a team of adjuster managing a mix of accounts and lines of business including general liability, commercial property, and others, • Manage an inventory of claims, including large and/or complex risks, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including: claim intake, investigation, evaluation, settlement, and recovery, • Monitor and analyze claims data to identify trends, patterns, and areas for process improvement, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Responsible for accuracy and adequacy of all aspects of claim reserving, • Develop and implement strategies to mitigate fraudulent claims and ensure compliance with legal and regulatory requirements, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Execute on performance management; attract, hire, retain and provide high level of training, • Collaborate with internal teams, such as Account Management, Compliance, and Claim Operations, to resolve complex or escalated claims-related issues, • Establish and maintain strong relationships with external stakeholders, including policyholders, agents, brokers, and legal representatives, • Prepare and present comprehensive claims reports, metrics, and analysis to clients and customers; advise clients on claim trends and loss mitigationRequirements, • Active insurance adjuster's license by way of a designated home state, or home state, • Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) are a plus, • 10+ years in insurance claims management experience in multiple lines of business, preference for commercial property and large loss claims, • 5+ years management experience with preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Willing to obtain all licenses within 60 days, including completing state required testing, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy effective after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Claims Manager at Reserv, you will be responsible for a team of claims professionals managing claims in multiple LOBs. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. The high-performing team you will manage will service several clients as part of our Core Team. You will maintain high quality standards, and compliance with regulatory, internal, and external contractual SLAs. This position requires exceptional leadership skills, and foundational understanding of claims ideally with experience handling and/or managing multi lines of business. Who you are • Highly motivated and growth-oriented, • Subject matter expert. You have deep technical and subject matter experience in the world of commercial transportation claims, including coverage and litigation. Experienced in reviewing and analyzing contracts, • Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics, • Passionate claims professional who cares about their team, the customer, and their experience, • Empathetic leader. You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver. You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture, • Anti-status quo. You don't just wish things were done differently, you action on it, • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process, • Manage a team of team leads and adjusters managing a mix of accounts and lines of business, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including: claim intake, investigation, evaluation, settlement, and recovery, • Monitor and analyze claims data to identify trends, patterns, and areas for process improvement, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Responsible for accuracy and adequacy of all aspects of claim reserving, • Develop and implement strategies to mitigate fraudulent claims and ensure compliance with legal and regulatory requirements, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Execute on performance management; attract, hire, retain and provide high level of training, • Collaborate with internal teams, such as Account Management, Compliance, and Claim Operations, to resolve complex or escalated claims-related issues, • Establish and maintain strong relationships with external stakeholders, including policyholders, agents, brokers, and legal representatives, • Prepare and present comprehensive claims reports, metrics, and analysis to clients and customers; advise clients on claim trends and loss mitigationRequirements, • Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) are a plus, • Active insurance adjuster's license by way of a designated home state, or home state, • 10+ years in insurance claims management experience in multiple lines of business, preference for property, general liability and/or auto with bodily injury experience, • 5+ years management experience with preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a detail-oriented Personal Injury Protection Resolution Specialist to join our team. The PIP Resolution Specialist will be responsible for investigating and evaluating PIP / MP claims and coverage. The ideal candidate will have strong analytical skills, excellent communication abilities, and a commitment to providing exceptional customer service. Your role will also be responsible for handling an inventory of PIP claims and delivering service to all constituents of the claim. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. In addition, you will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Investigate PIP / MP claims to determine coverage, extent of injury and evaluate medical billing for necessity and relatedness to the claim., • Gather relevant documentation, interview involved parties, explain policy, coverage, and appropriate course of action and resolve related medical expenses., • Assess the validity of PIP claims based on collected evidence, medical records, and applicable laws. Determine the appropriate settlement amount if appropriate, ongoing plan for resolution and recommend further action if necessary., • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Maintain regular communication with claimants, policyholders, attorneys, medical providers, and other relevant parties to provide updates on claim status, request additional information, and facilitate the claims process within approved payment authority, • Prepare thorough and accurate claim reports, including detailed summaries of investigation findings, evaluation of damages, and rationale for claim decisions., • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of commercial lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications Requirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 3 years of experience on point and concentrated in Personal Injury Protection, ideally experience with:, • Handling the states of NY / NJ / and MI MI / FL and /or KY. (NY is required), • Handling of commercial auto delivery and/or rideshare policies is highly preferred, • Subrogation referrals, • Bodily Injury and coordination of benefits between PIP and UM / UIM., • Arbitration and or formal PIP/MP litigation, • Have active adjuster license(s) and be willing to obtain all licenses within 45 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needs, • NY adjuster license and designated home state license is required.Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Claims Director at Reserv, you will be responsible for a team of Claims Professionals overseeing Commercial General Liability and Cyber claims. We want your background and experience to drive operational effectiveness, with a focus on leveraging technology and analytics to improve efficiency and performance in General Liability and Cyber claims. In this role, you will play a critical part in working with your team, customers, and clients to ensure high-quality standards are maintained, while adhering to regulatory requirements and both internal and external contractual SLAs. This position requires exceptional leadership skills and a strong understanding of trucking claims, ideally with experience managing or handling large, complex claims portfolios. Who you are • Highly motivated and growth-oriented, • Subject matter expert. You have deep technical and subject matter experience in the world of commercial transportation claims, including coverage and litigation. Experienced in reviewing and analyzing contracts, • Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics, • Passionate claims professional who cares about their team, the customer, and their experience, • Empathetic leader. You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver. You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture, • Anti-status quo. You don't just wish things were done differently, you action on it, • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process, • Manage a unit of General Liability and Cyber claims professionals at the management and desk level. ., • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including: claim intake, investigation, evaluation, settlement, and recovery, • Monitor and analyze claims data to identify trends, patterns, and areas for process improvement, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Responsible for accuracy and adequacy of all aspects of claim reserving, • Develop and implement strategies to mitigate fraudulent claims and ensure compliance with legal and regulatory requirements, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Execute on performance management; attract, hire, retain and provide high level of training, • Collaborate with internal teams, such as Account Management, Compliance, and Claim Operations, to resolve complex or escalated claims-related issues, • Establish and maintain strong relationships with external stakeholders, including policyholders, agents, brokers, and legal representatives, • Prepare and present comprehensive claims reports, metrics, and analysis to clients and customers; advise clients on claim trends and loss mitigationRequirements, • Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) as well as a JD are a plus, • 10+ years in insurance claims management experience in Commercial General Liability, • Minimum of 5 years of experience concentrated in commercial claims, ideally with:, • Third-party bodily injury, including catastrophic losses, • New York Labor Law, • Litigation experience, • Cyber, • 5+ years management experience with preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionSalary: Adidev Technologies,() is a premier IT consulting firm delivering top-notch iOS & android Developer solutions to industry giants including Delta, Google, Apple, Spotify, US Bank, FedEx, and more. We're not just a software consulting company we're a dynamic force shaping the future of technology.Partnering with industry giants, we consistently deliver groundbreaking solutions that redefine the digital landscape. As we continue to expand our footprint, we're on the hunt for exceptional individuals who can bring their technical prowess to our team and elevate our projects to new levels of innovation. Your journey with us means hands-on experience with renowned end clients. We're a people development firm. You bring your foundational skills & we nurture, mentor, and train you in iOS & Android Development to provide consultative services to our clients. We are seeking enthusiastic and skilled Entry - Mid-Senior-level iOS and Android developers with a minimum of 1-2 years of experience to join our dynamic team. This is a unique opportunity that requires dedication, the drive to excel, and a passion for creating impactful applications. Join us in a pivotal role that promises to challenge your expertise and drive your career to new heights. Expertise:We excel in IT consultative services and quality engineer development, with Good years of experience. Global Presence:Our diverse employee workforce spans four continents. Proven Track Record:Hundreds of Fortune 1000 and innovative startup clients with thousands of successful projects across the USA. How We'll Guide You Teaching and Development:We are dedicated to nurturing your growth and development, shaping you into an exceptional consultant capable of delivering top-tier solutions to our end clients. Custom Support:An array of teams, from Development Managers to Tech Subject Matter Experts, are dedicated to your success. Project Placement:A market-expertise team ensures you secure and thrive in projects with our esteemed clients. Career Growth:We facilitate industry experience to propel your technical journey forward. Job Description In this role, you will be an integral part of our development team, contributing to the design, development, and maintenance of large-scale applications for our prominent clients. We are focused on on-site collaboration; hence, we do not offer telecommuting or remote positions. Successful candidates must be open to relocating to new cities or states based on client assignments, typically spanning 6 to 18 months with the possibility of extensions. Key Role Highlights Position: Entry - mid- senior-level iOS and Android Developers Location: Onsite (No remote positions available) Relocation: Mandatory for assignments spanning 6 to 18 months with Extensions Compensation: Highly Competitive, commensurate with expertise Type: Full-time (W2 or Contract 1099), 40 hours per week Qualifications and Skills Responsibilities • Design, develop, and enhance applications for either the iOS or Android platform., • Ensure application performance, quality, and responsiveness., • Collaborate with a team to define, design, and implement new features., • Identify and address bottlenecks, fix bugs, and maintain code quality., • Establish effective communication with clients., • Provide accurate project milestones and timelines., • Maintain positive rapport with all clients, • Gather requirements and provide accurate and realistic project milestones and timelines for completion, • Complete coding tests or challenges as required., • Maintain consistent communication through phone, text, and email., • Suggest improvements to existing apps., • Deliver projects on time and communicate any changes promptly. Android Developer • Strong understanding ofMVC / MVVM software architectural patterns., • Proficiency inJava and Kotlin (at least 1 year of experience)., • Publishedat least 1 application on the Play Store., • Familiarity withAndroid SDK, various Android versions, and screen size adaptability., • Experience withtesting frameworks like Espresso and JUnit., • Knowledge ofmobile data storage using SQLite, Room., • Familiarity withRESTful APIs for back-end integration., • Comfortable withGIT, SVN, and source control., • Excellent communication skills (written and verbal)., • Innate work ethic and self-leadership skills, • Exceptional written and verbal communication aptitude, • A portfolio featuring impactful application releases is a significant advantage IOS Developer • Proficiency inSwift and Objective-C. (atleast 1 year of experience)., • Experience withiOS frameworks (e.g., Core Data,Coco touch, Combine & Core Animation)., • Familiarity withdesign patterns (MVC, Singleton)., • Publishedat least 1 application on the Play Store., • Thorough understanding of offline storage, threading, and performance optimization., • Knowledge ofRESTful APIs for connecting iOS apps to back-end services., • Experience with3rd party API integrations (e.g., Facebook, Dropbox)., • Familiarity withUI/UX standards and Apple's design principles., • Knowledge ofC-based libraries preferred., • Experience withperformance and memory tuning tools., • Proficient incode versioning tools (e.g., Git)., • Innate work ethic and self-leadership skills, • Exceptional written and verbal communication aptitude, • A portfolio featuring impactful application releases is a significant advantage Perks and Beyond! Competitive salary range: $60k to $85k or $30/hr to $40/hr (depending on experience) Pack your bags! Paid relocation is on us. Support, even from afar, with our remote assistance. Regular salary reviews? You betcha! Ready to Embark? If you're a visionary in mobile app development and meet our rigorous standards, we invite you to take this extraordinary step with us. Showcase your journey in pushing the limits of mobile engineering by submitting your resume and a curated selection of your most influential projects. At Adidev Technologies, we're dedicated to shaping your success. Join us to craft a future powered by innovation and growth. Note:Adidev Technologies Inc. is a staunch advocate of diversity and equal opportunity. We warmly welcome applications from candidates of all backgrounds, experiences, and walks of life. Your unique perspective could be the catalyst for our next revolutionary breakthrough

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation Claims (trucking) adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation Job Duties: • Serve as backup/leader when the Manager is out of office, • Responsible for having direct reports, • Responsible for initial onboarding tasks/ access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • 5+ years of insurance claims experience in multiple lines of business, preference for an transportation (trucking) with some bodily injury experience, • Active insurance adjuster's license by way of a designated home state, or home state, • 3+ years of leadership experience with a preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Bodily Injury/Property Damage Liability Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Transportation Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in commercial transportation claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Serve as backup/ leader when the Manager/Director is out of office, • Responsible for initial onboarding tasks/ access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • 5+ years of insurance claims experience in multiple lines of business with bodily injury and property damage experience, • Active insurance adjuster's license by way of a designated home state, or home state, • 3+ years of leadership experience with a preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Auto Delivery & Ride Share Bodily Injury Resolution Specialists to join our team. In this role, you will manage bodily injury claims arising from incidents involving vehicles operating on Auto Delivery & Ride Share platforms. You'll serve as the main point of contact for injured parties, policyholders, attorneys, medical providers, and other stakeholders—working to deliver timely, fair, and compliant claim resolutions. You'll assess liability, evaluate medical treatment and injury severity, review documentation, and negotiate settlements across a variety of bodily injury exposures. These claims often involve layered insurance structures specific to Auto Delivery & Ride Share operations. Strong communication, attention to detail, and negotiation skills are key. You will also work closely with our internal product and engineering teams to share insights that drive process improvements and technology enhancements across the claims journey. Resolution Specialists are: • Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org., • Passionate specialists who care about the customer and their experience., • Empathetic. Exercises empathy and patience towards everyone interacted with., • Sense of urgency - AT ALL TIMES. That does not mean working at all hours., • Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution., • Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution., • Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it., • Communicative. Professional written and oral communication with all parties to a claim. We need our Resolution Specialists to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Manage an inventory of litigated and non-litigated cases, • Analyze and review auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties or their insurance providers, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Manage both non-litigation and litigation cases related to auto claims disputes, communicate with involved parties, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims adjusters, attorneys, and other stakeholders, • Collaborate with defense counsel, claims counsel, and litigation claims management for strategic planning, including developing and maintaining positive working relationships with approved defense firms and other vendors in the industry, • Review legal documents and ensuring compliance with initial suit-handling plan of action, • Serve as corporate representative for discovery review and depositions, and appearing as Corporate Representative at depositions and trials when needed, • Analyze policy language and reaching appropriate coverage decisions, drafting coverage correspondence, and proactively managing non-litigated and litigated claim files from inception to closure, • Direct and control the activities and costs of outside vendors including defense counsel and coverage counsel, experts and independent adjusters, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Auto Delivery/Rideshare/TNC/Livery experience required., • Minimum of 3 years of experience on point and concentrated in Auto Delivery & Ride Share claims adjusting, ideally with:, • commercial auto exposures, • Both attorney-represented and unrepresented claims, • Third-party bodily injury, including catastrophic losses, • UM/UIM bodily injury, • Litigation experience, • PIP a plus, but not required, • Have active adjuster license(s) and be willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy effective after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Provide a manageable pending to deliver the service in a way always wanted from a dedicated account., • Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges., • Work toward reducing and eliminating all the administrative work from a Resolution Specialist., • Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds.

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Personal Injury Protection Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the auto delivery & rideshare personal injury protection auto claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in personal injury protection and medical payment claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • And did we mention a sense of humor? Claims are hard enough as it is! What we need We need you to do all the things typical to the role: • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation Job Duties: • Serve as backup/leader when the Manager is out of office, • Responsible for having direct reports, • Responsible for initial onboarding tasks/ access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • Willing to obtain all licenses within 60 days, including completing state required testing, • 5+ years of insurance claims experience in multiple lines of business with personal injury protection and medical payments experience, • 2+ years of leadership experience with a preference for experience managing in a remote environment, • Experience with auto delivery and/or rideshare personal injury protection and medical payment claims is highly preferred, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Claims Team Lead, Major Case at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing adjusting staff doing work to service a commercial auto delivery & rideshare client. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have experience in the world of commercial auto delivery & rideshare claims, including coverage and litigation. Comfortable with reviewing and analyzing contracts., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Oversee a team of commercial auto adjuster direct reports, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation, • Serve as backup/ leader when the Manager is out of office, • Responsible for initial onboarding tasks/ access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees Requirements • Active insurance adjuster's license by way of a designated home state, or home state, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • 8+ years of insurance claims experience in multiple lines of business with complex/high exposure litigated bodily injury experience, • 3+ years of leadership experience with a preference for experience managing in a remote environment, • Experience with auto delivery and/or Ride Share (or TNC/Livery) is required., • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information, • Willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Willingness to travel for clients and claims needBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy effective after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Property adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in commercial auto claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Responsible for having direct reports, • Serve as backup/leader when the Manager is out of office, • Responsible for initial onboarding tasks / access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • 5+ years of insurance claims experience in multiple lines of business, high exposure commercial property experience is a must, • Active insurance adjuster's license by way of a designated home state or home state, • 3+ years of leadership experience with a preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a highly organized and customer-focused Auto Delivery & Rideshare Total Loss Adjuster to join our team in support of a leading auto delivery & rideshare client. In this role, you'll handle total loss claims involving vehicles used in active auto delivery & rideshare service. That includes working with drivers, body shops, salvage vendors, rental providers, and appraisers to deliver fair, fast, and accurate settlements. You'll be responsible for confirming total losses, validating valuations for high-mileage and commercially used vehicles, and coordinating the recovery process from end to end. Timely communication and efficiency are critical — these vehicles are not just insured assets, but sources of livelihood. You'll also contribute valuable insights to help refine our internal tools and workflows by working directly with product and engineering teams focused on transforming how rideshare claims are handled. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you), • And did we mention, you have a sense of humor. Claims are hard enough as it is. What we need We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests, • Gather necessary information from customers to successfully adjudicate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate with our salvage vendor partners for the movement of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Negotiating and communicating all total loss settlements per company and state guidelines within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modificationsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 3 years of experience on point and concentrated in total loss claims adjusting, ideally with:, • Vehicles used for rideshare or commercial purposes, • First-party comp and collision, • Third-party property damage liability, • Experience with Auto Delivery and/or Ride Share (or TNC/Livery) is required., • Active insurance adjuster's license by way of a designated home state, or home state, • Willing to obtain all licenses within 60 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience preferred, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needsBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy effective after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Transportation Physical Damage Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The ideal candidate has a willingness and experience to work with all parties attendant to a claim to quickly achieve optimal claim results. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of being part of a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by responding to customer inquiries, initiating investigations and resolving customer claims., • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate the repair of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modificationsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • Minimum of 5 years of experience on commercial transportation claims, ideally interstate tractor trailer, dealing with Third-Party PD/Total Loss, • Willing to obtain all licenses within 45 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience necessary, • Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional developmentBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join our team. The successful candidate will be responsible for communicating with customers on the phone, educating and helping the customer work through their claim to the best possible outcome. This role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The claims you will handle will be commercial transportation (interstate trucking) related. The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. Resolution Specialists are: • Highly motivated and growth-oriented. Excited by the prospect of building a tech-driven claims org., • Passionate specialists who care about the customer and their experience., • Empathetic. Exercises empathy and patience towards everyone interacted with., • Sense of urgency - AT ALL TIMES. That does not mean working at all hours., • Creative. Finding the right exit ramp (pun intended) for the resolution of the claim that is in the client's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational. Working toward a win/win claim resolution., • Curious. Wanting to know the whole story so the right decisions are made early and take action to prompt a quick resolution., • Anti-status quo. Not just wishing things were done differently but taking the appropriate actions to ensure it., • Communicative. Professional written and oral communication with all parties to a claim. We need our Resolution Specialists to do all the things typical to the role: • Provide prompt, courteous, and high-quality customer service to all policyholders and claimants by answering customer calls, texts, and/or emails in a timely and accurate manner., • Gather necessary information from customers to initiate the claim and explain policy, coverage, and educate them on the claims process and next steps., • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim., • Work with the APD team on the handling of property damage claims., • Recognize recovery opportunities with regard to subrogation and salvage, as well as total loss., • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures., • Negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority., • Provide input to continuously develop claims guidelines, best practices, and process improvements., • Know the claims inside and out and ensure outside investigative service providers, including independent appraisers and defense counsel, are guided based on what we need to move the file to a quick and appropriate resolution. All the while keeping our clients updated where needed., • Engage in learning opportunities to build knowledge of claims statutes, recent/updated court decisions impacting the claims function, current internal guidelines, and policy changes and modifications.Requirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • Minimum of 5 years of experience concentrated in commercial transportation (interstate trucking) claims adjusting, ideally with:, • Third-party bodily injury, including catastrophic losses, • UM/UIM bodily injury, • Litigation experience, • MCS90 and its state equivalents, • Willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Willingness to travel for clients and claims needBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work-life balance, • Apple laptop, large second monitor, and other quality-of-life equipment that might be needed. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending to deliver the service in a way always wanted from a dedicated account., • Listen to the Resolution Specialist's feedback to enhance and improve upon the long-standing challenges., • Work toward reducing and eliminating all the administrative work from a Resolution Specialist., • Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team and welcome applicants from all backgrounds.

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking highly organized and customer-focused Cargo Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. The ideal candidate has a willingness and experience to work with all parties attendant to a claim to quickly achieve optimal claim results. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of being part of a tech-driven claims org., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by responding to customer inquiries, initiating investigations and resolving customer claims., • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate the repair of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modificationsRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Minimum of 5 years of experience in commercial cargo claims, ideally tractor trailer, and some dealings with Third-Party PD/Total Loss, • Have active adjuster license(s) and be willing to obtain all licenses within 45 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience necessary, • Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional developmentBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the Role We are seeking highly organized and customer-focused commercial auto delivery & rideshare adjusters to join our team in support of delivery & rideshare-focused auto physical damage claims. In this role, you'll manage claims involving commercial auto delivery & rideshare exposures, including driver and third-party incidents unique to the delivery and rideshare ecosystems. You'll interact directly with delivery & rideshare drivers and affected third parties, ensuring a smooth, empathetic, and timely resolution of claims. This role is ideal for someone experienced in the delivery & rideshare space who can balance high-volume claims with top-tier customer service. You'll also be instrumental in helping us refine our claims processes and tools for this unique line of business by collaborating with our product and engineering teams. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Experience in commercial auto delivery & rideshare claims is a plus., • Passionate claim professional who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you), • And did we mention, you have a sense of humor. Claims are hard enough as it is. What we need We need you to do all the things typical to the role: • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests, • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action, • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim, • Coordinate the repair of damaged vehicles and assist with rental reimbursement, • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss, • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures, • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority, • Provide input for continuous development of claims guidelines, best practices, and process improvements, • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim, • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications Requirements • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • Minimum of 3 years of experience on point and concentrated in commercial auto delivery & rideshare APD claims adjusting, ideally with:, • First-party comp & collision, • Third-party property damage and bodily injury, • Total loss and liability investigations, • Experience with Ride Share (or TNC/Livery) is required., • Willing to obtain all licenses within 60 days, including completing state required testing, • Knowledge of state regulations, policy provisions, and standard operating procedures, • Commercial experience preferred, • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needs Benefits • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy effective after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking a skilled Auto Delivery & Rideshare Bodily Injury Litigation Resolution Specialist to manage litigated files. The successful candidate will: • Investigate all aspects related to assigned claims, • Evaluate coverage, liability and damages, • Negotiate and resolve claims Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate adjuster who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you) We need you to do all the things typical to the role: • Managing all aspects of litigated cases, including evaluation of the resolution process, • Analyzing auto claims to identify areas of dispute, investigating and gathering all necessary information and documentation, evaluating liability and damages and negotiating and resolving claims with opposing parties or their insurance providers, • Managing litigation cases related to auto claims disputes, communicating regularly with clients, attorneys, vendors and other stakeholders, • Reviewing legal documents and ensuring compliance with initial suit-handling plan of action., • Analyzing policy language and reaching appropriate coverage decisions., • Directing and controlling the activities and costs of outside vendors including defense counsel and coverage counsel, experts and independent adjusters, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • 10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation, • Ride Share/TNC/Livery litigation is required., • You are not intimidated by an attorney, even if you are not one! You are the driver of the litigation strategy for any particular claim. You manage the discovery in the order and timing of events and hold attorney accountable, • Understand transportation coverages. Understand contractual risk transfer and additional insured forms, • You have strong medical causation knowledge, • You have a sense of urgency and understanding of how to manage time-sensitive demands, • Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner, • Strong analytical and negotiation skills. You will conduct your own negotiations directly with opposing counsel, • Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines, • Ability to professionally collaborate with all stakeholders in a claim, • Have active adjuster license(s) and be willing to obtain all licenses within 60 days, including completing state required testing, • Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description Description About Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role We are seeking an experienced and proactive Auto Delivery & Rideshare Major Case Claims Resolution Specialist to oversee high-exposure, complex, and litigated claims involving serious injuries, particularly those involving auto delivery & rideshare operators. In this role, you will take ownership of the full claims lifecycle—from initial investigation through resolution—while managing litigation strategy and collaborating with defense counsel. You'll be a key point of contact for all stakeholders, including claimants, legal counsel, medical professionals, and internal teams. These files often involve layered policies, multi-party litigation, and sensitive negotiation. You will be empowered to shape case strategy, resolve complex coverage issues, and maintain a strong focus on timely, thoughtful outcomes. This role also includes the opportunity to influence how we streamline and improve our processes by working closely with our product and engineering teams to deliver feedback from the frontlines of complex claim handling. Who you are • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org., • Passionate adjuster who cares about the customer and their experience., • Empathetic. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest., • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational., • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. (we'd love to know what this means to you), • And did we mention, a sense of humor. Claims are hard enough as it is. What we need We need you to do all the things typical to the role: • Managing legal aspects of litigated cases, including evaluation of legal process and expenses - particularly those involving auto delivery & rideshare vehicles and commercial exposures, • Analyzing and reviewing auto insurance claims to identify areas of dispute, investigating and gathering all necessary information and documentation related to the claim, evaluating liability and damages related to the claim, and negotiating and settling claims with opposing parties or their insurance providers, • Managing litigation cases related to auto claims disputes, attending mediations, arbitrations, and court hearings as necessary, and communicating regularly with clients, claims adjusters, attorneys, and other stakeholders, • Collaborating with defense counsel, claims counsel, and litigation claims management for strategic planning, including developing and maintaining positive working relationships with approved defense firms and other vendors in the industry, • Reviewing legal documents and ensuring compliance with initial suit-handling plan of action, • Analyzing policy language and reaching appropriate coverage decisions, drafting coverage correspondence, and proactively managing primarily litigated claim files from inception to closure, • Directing and controlling the activities and costs of outside vendors including defense counsel and coverage counsel, experts and independent adjusters, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state, • 10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation, • Transportation/Auto Delivery/Ride Share litigation is required., • You are not intimidated by an attorney, even if you are not one! You are the driver of the litigation strategy for any particular claim. You manage the discovery in the order and timing of events and hold attorney accountable, • Understand transportation coverages. Understand contractual risk transfer and additional insured forms, • You have strong medical knowledge, • You have a sense of urgency and understanding of how to manage time-sensitive demands, • Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner, • Strong analytical and negotiation skills. You will conduct your own negotiations directly with opposing counsel, • Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines, • Ability to professionally collaborate with all stakeholders in a claim, • Willing to obtain all licenses within 60 days, including completing state required testing, • Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment, • Curious and motivated by problem solving and questioning the status quo, • Desire to engage in learning opportunities and continuous professional development, • Willingness to travel for client and claims needsBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Provide a manageable pending for you to deliver the service in a way you've always wanted and a dedicated account, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Claims Team Lead, Litigation at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing adjusting staff doing work to service a commercial auto delivery & ride share client. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in commercial auto delivery & ride share claims, including coverage and litigation., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Oversee a team of commercial auto adjuster direct reports, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation, • Serve as backup/ leader when the Manager is out of office, • Responsible for initial onboarding tasks/ access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees Requirements • Active insurance adjuster's license by way of a designated home state, or home state, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • 5+ years of insurance claims experience in multiple lines of business with litigated bodily injury experience, • 3+ years of leadership experience with a preference for experience managing in a remote environment, • Experience with auto delivery & rideshare claims is required, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information, • Willing to obtain all licenses within 60 days, including completing state-required testing., • Knowledge of state regulations, policy provisions, and standard operating procedures., • Willingness to travel for clients and claims needBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy effective after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Total Loss Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in commercial auto claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Serve as backup/leader when the Manager is out of office, • Responsible for having direct reports, • Responsible for initial onboarding tasks / access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • Minimum of 5 years of commercial total loss experience on point and concentrated in transportation claims adjusting, ideally with:, • Total Loss adjusting experience, • First-party Comp and Collision, • Third-party Property Damage Liability, • Experience with Ride Share (or TNC/Livery) is required., • 2+ years of leadership experience with a preference for experience managing in a remote environment, • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home stateBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role As a Personal Injury Protection Team Lead at Reserv, you will be a working leader providing support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the rideshare personal injury protection auto claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim. Who you are • Highly motivated and growth-oriented, impactful and influential, • Claims professional - you are knowledgeable and have a track record of success in personal injury protection and medical payment claims adjudication., • Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles., • Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics., • Passionate - Claims professional who cares about their team, the customer, and their experience, • Empathetic leader - You exercise empathy and patience towards everyone you interact with, • Sense of urgency - at all times. That does not mean working at all hours, • Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems, • Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts., • Problem solver - You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo - You don't just wish things were done differently; you act on it, • Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process., • And did we mention a sense of humor? Claims are hard enough as it is! What we need We need you to do all the things typical to the role: • Flexibility - you will need to be able to switch from claims handling to coaching and feedback, • Agility - you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice, • Be consistently dependable in achieving or exceeding goals and overcoming obstacles, • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery, • Align team with client and customer expectations of the claims process, • Serve as a resource for escalated claims, • Foster a positive work environment, promote teamwork, and encourage professional growth and development, • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team, • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation Job Duties: • Serve as backup/leader when the Manager is out of office, • Responsible for having direct reports, • Responsible for initial onboarding tasks/ access and new hire cultural immersion, • SME for first-line questions, escalations, roundtable discussions, • Increased reserve and payment authority with the ability to assist with moderate reviews, • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees, • Customer Obsession Champions- Active advocates who help leadership cultivate a customer-centric mindsetRequirements, • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications), • Active insurance adjuster's license by way of a designated home state, or home state is required., • Willing to obtain all licenses within 60 days, including completing state required testing, • 5+ years of insurance claims experience in multiple lines of business with personal injury protection and medical payments experience, • 2+ years of leadership experience with a preference for experience managing in a remote environment, • Rideshare claims experience is required. ( Experience with rideshare personal injury protection and medical payment claims is needed.), • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes, • Demonstrated commitment to quality, accuracy, and attention to detail, • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive informationBenefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity and believe that a variety of perspectives leads to innovation and success. We are actively seeking candidates who will bring unique perspectives and experiences to our team. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply. If you believe you are a good fit for this role, we would love to hear from you!

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Administrative Assistant - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Administrative Assistant experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description Position Title: Part-time Client Success & Operations Coordinator (7-10 hours per week) Location: Hybrid - primarily remote with weekly in-person meetings in Decatur, GA 30030 Compensation: $25-$30 per hour About Our Client: Our client, an EOS implementer, is a growing company dedicated to helping business owners and their leadership teams achieve their vision and run their businesses effectively through a proven operating system. Position Summary: The company is seeking a highly organized, detail-oriented, and proactive Part-time Client Success & Operations Coordinator to provide essential support to our lead consultant as the client base expands. This role is ideal for someone with a strong operational focus who excels at identifying and implementing workflow improvements and enhancing the client experience. The ideal candidate will serve as a strategic thought partner and integral team member, adept at managing processes, facilitating client communication, handling scheduling, and coordinating events. Key Responsibilities: • Client Management (40%):, • Ensure client success and happiness., • Provide tactical customer service to all clients and external stakeholders., • Automate the client process., • Manage the sales funnel, including booking prospect meetings and new consulting sessions to meet monthly sales goals., • Maintain internal and external client information and records., • Coordinate meetings., • Prepare for consulting sessions (e.g., printing custom folders, icebreaker ideas)., • Administrative (30%):, • Oversee various administrative tasks, including travel arrangements, reporting, meeting preparation, and event planning., • Manage sensitive and complex calendars, resolve conflicting demands, and coordinate meeting logistics., • Purchase gifts and supplies., • Manage internal and external communication in a timely and efficient manner (email and phone)., • Balance shifting priorities and deadlines., • Anticipate the lead consultant's needs., • Assist with project presentations., • Manage events (invitations, enlisting venues and caterers) and event attendance, including potential on-site registration assistance., • Sales and Marketing Support:, • Handle follow-ups with prospects in a timely manner and alert the lead consultant when responsiveness is needed., • Maintain CRM., • Contribute to marketing efforts such as website maintenance and social media posts (e.g., Instagram, LinkedIn)., • Operationally focused with a proactive approach to finding better ways to do things., • Highly process and detail-oriented., • Tech-savvy; able to work with HubSpot, CRM, and Apple environment., • Responsive and takes ownership of issues/opportunities., • Solution-oriented/creative problem-solving skills, including willingness to use AI for efficiency., • Professional representation of the lead consultant and the company., • Ability to work independently and manage flexible hours., • Capacity to add on hours as the role grows.

Job Description IT Support Analyst Atlanta, GA The IT Support Analyst plays a key role for this fast-growing, leading Coin Operated Amusement Machine (COAM) company in GA with explosive historic year over year growth and expected continued growth through mergers & acquisitions and organic growth. We are seeking a talented IT Support Analyst to join our team. The successful candidate will provide technical assistance and support to our employees and clients with computer hardware, software, and network-related issues. The ideal candidate will have excellent problem-solving skills, strong communication skills, and a passion for delivering exceptional customer service. Responsibilities: • Provide both desk side and remote support to employees for MacBook, Windows, and IOS devices., • Familiar with the operation of Cisco and Ubiquiti networking equipment: switches, firewalls, and access points., • Provide onboarding for new hires: laptop configuration, application installation, e-mail account configuration, and deskside training., • Provide assistance with cloud applications, including Monday.Com, Slack, and Synchroteam., • Install, train, and support the Office 365 suite of products Apple and Windows platforms, especially Teams and OneDrive., • Administer accounts for Google Workspace Suite., • Maintain inventory of all equipment, software, and licenses., • Troubleshoot and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals., • Collaborate with other technical teams to resolve complex issues and maintain network connectivity., • Ensure all systems are secure, protected against malware, and backed up., • Bachelor’s degree in Computer Information Technology or commensurate experience., • 2+ years of experience in desktop support, technical support, or a similar role., • Proficiency in Microsoft Windows operating systems and Microsoft Office suite., • Passionate about providing top-notch, one-on-one support to employees., • Experience with remote support tools and ticketing systems., • Strong problem-solving skills and ability to prioritize tasks. iQqvM7s91D

Job Description Job Description – Service Desk Analyst Description The Service Desk Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning • Evaluate documented resolutions and analyze trends for ways to prevent recurring issues., • Alert management to emerging trends in incidents. Acquisition & Deployment • Deploy pre-packaged software using distribution tools and processes as requested by end users., • Assist in software releases and rollouts according to change management best practices. Operational Management • Assisting in providing Level I support when request volumes are high., • Act as an escalation point for advanced or difficult help requests., • Build rapport and elicit problem details from service desk customers., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Escalate incidents with accurate documentation to suitable internal and external teams, when required., • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution., • Use remote tools and diagnostic utilities to aid in troubleshooting., • Research solutions through internal and external knowledgebase as needed., • Identify and learn appropriate software and hardware used and supported by the organization., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Install antivirus software and ensure virus definitions are up to date., • Perform preventative maintenance, including checking and cleaning of workstations and servers, printers, and peripherals., • Test fixes to ensure an incident has been adequately resolved., • Develop knowledge articles and FAQ lists for end users., • Perform post-resolution follow-ups with Level I Analysts as required., • Contribute to Service Desk knowledgebase as needed, • Reinforce SLAs to manage end-user expectations., • Provide suggestions for continual improvement. Position Requirements Formal Education & Certification • College diploma or university degree in the field of computer science and/or 2+ years equivalent work experience., • The following certifications are highly desired, • ITIL Foundation, • Comptia A+, • Comptia Network +, • Google IT Support Professional, • HDI Support Center Analyst (HDI-SCA) Knowledge & Experience • Knowledge of advanced computer hardware, including Apple, Dell, HP, Lenovo, and others as required, • Experience with desktop and server operating systems, including Windows 7+, Windows Server 2012+, and macOS 10+, • Extensive application support experience with Microsoft Office, • Working knowledge of a range of diagnostic utilities, including ManageEngine Desktop Central, • Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills., • Strong documentation skills., • Fluent English language skills. Personal Attributes • Ability to conduct research into a wide range of computing issues is required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly, business-friendly, and technical language., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment. Work Conditions • Sitting for extended periods of time., • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components., • Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Job Description * Job Opportunity: Technical Specialist - Senior (766377) Location: Raleigh, NC Duration: 12 months (with option for extension) Work Arrangement: Remote until all staff return to onsite work; onsite presence required thereafter. Equipment Pickup/Return: Candidates must pick up equipment onsite on the first day and return it on the last day at their own expense. Position Overview Our client, NC DIT-Transportation, is seeking a highly skilled Technical Specialist - Senior to join the Account Management Team for a 12-month engagement. This lead role involves ticket assignment, training, queue management, and daily reconciliation with HR data. The ideal candidate will have advanced expertise in account management, Active Directory administration, and IT security, with a proven ability to resolve complex technical issues and lead team efforts. Key Responsibilities • Account Management & Administration:, • Manage daily deactivation and leave of absence (LOA) reports from NCDOT Human Resources, ensuring parallel ServiceNow requests are processed., • Perform queue management to ensure timely and accurate ticket resolution., • Assign daily tickets and train Account Management staff on team processes and procedures., • Administer accounts across nine systems, including Microsoft Active Directory, AvePoint, Cayosoft, N Admin Mail Portal, Apple Management Console, Online Directory, and ServiceNow., • Technical Expertise & Problem Resolution:, • Independently resolve issues through advanced system analysis and troubleshooting., • Document incidents and resolutions in ServiceNow, providing weekly status reports to management., • Analyze and assess client needs to develop effective, tailored solutions., • Security & Compliance:, • Implement NCDOT and NCDIT security policies to protect data from unauthorized access, alteration, or destruction., • Ensure compliance with NCDIT Security Office requirements and standards., • Project Management:, • Lead projects by directing team efforts, integrating individual skills, and providing status updates to management., • Documentation:, • Develop and maintain comprehensive documentation for all processes and procedures, aligning with Operational Level Agreements (internal) and Service Level Agreements (external)., • Review documentation annually to ensure accuracy and relevance. Required Qualifications Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. Required 3 Years Advanced knowledge of appropriate security measures of the organization. Required 3 Years Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. Required 3 Years Ability to analyze and assess client needs to develop effective and appropriate solutions. Required 3 Years Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years Analysis of technical and user documentation for technical assistance and support Required 3 Years Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. Required 3 Years Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Job Description Looking for a candidate for a Part-Time to Full-Time position with 2 - 5 years experience in Macintosh and Windows Desktop support. Candidate will provide desk side support for Macintosh and Windows computers, Mobile devices and printers for numerous clients in the Atlanta downtown area. Candidate will be expected to: • Have excellent people skills • Have professional appearance • Provide both hands on, in person and remote support for Macintosh and Windows, • Responsible for troubleshooting desktops, laptops, and mobile devices, • Responsible for imaging, reformatting and installing new applications, • Must be a self starter, • Must have realiable transportation to travel to multiple clients in the Atlanta Metro Area Skills requirements: • Must have at least 2+ years of desktop support experience, • Experience in a break/fix role providing hands on support on Mac PC and laptops, • Need to have knowledge of Mac OS and Windows 11, • Must have previous experience troubleshooting iOS and Apple devices, • Experience troubleshooting outlook issues within Mac, • Experience with Office 365, Windows 10, Windows 11 and VPN Company DescriptionJDM Technical provides outsource IT support for small companies that do not have their own internal support department.JDM Technical provides outsource IT support for small companies that do not have their own internal support department.

As a Business-to-Business Sales Representative working remotely you'll be a part of bringing humanity to business.

The Claims Field Consultant ensures client satisfaction and retention through quality service and proactive consultation.This position is responsible for building and maintaining relationships with customers' claims organizations, within an assigned client base.Developing relationships with claims o

Remote and hybrid work options, plus lunch in the Cerritos office. This position is remote but must be based in the Southeast Region (Atlanta, Carolinas, Virginia and Tennessee).

Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. Remote Central and Eastern Time Zone. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-