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A Pet Care and Retail Associate is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role is responsible for the retail store cleanliness, maintenance, as well as the direct safe care of pets within our store. Job responsibilities include, but are not limited to the following: • Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online., • Greets pet parents and answers their questions throughout the store., • Ensure pets have a smooth, positive, pick-up and drop off experience., • Responsible for the pet healthcare of store owned pets and plants, which includes feeding, watering and cleaning all pet habitats (ie, birds and plants)., • Maintains total store cleanliness standards., • Supports retail success with product sorting, shelf stocking, and pricing updates., • Recommends, informs, and sells merchandise, services and supplies., • Promotes special events such as evening or weekend programming., • Ensures a safe environment for our associates, pets, and pet parents., • Responsible for taking immediate action when a sick/injured pet is identified in the store., • Assists and works in various areas throughout the store (including services such as daycare, dog walking, pet bathing, pet home check-ins, etc) as required., • Including some boarding (on-site overnight care of animals)., • Other duties may be assigned., • Follow all Operations policies and procedures. ESSENTIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT • Associates are required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associates must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception., • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Qualifications • 2+ years experience working with animals in similar business., • Strong written and verbal communication skills., • Able to work evenings, weekends, and holidays as needed., • Ability to react under pressure and maintain composure., • Animal Handling Certificate (or ability to obtain within first 30 days), • Animal CPR certificate (preferred not required) Compensation and Benefits Pet Care and Retail Associate are paid $16.50 an hour. Benefits include: • Paid weekly, • Associate discounts and perks, • Development opportunities Apply Now! We’re delighted you’re interested in promoting the well-being, happiness, care, and safety of every animal that enters our doors. We're excited to hear your story and learn more about you!
Job Description We are seeking a Production Supervisor responsible for developing daily/weekly schedules for product and labor based on production requirements. Essential Functions · Follow the Basic Principles in all employee interactions · Provide direction, guidance and assistance to employees to enable them to work more effectively · Motivate employees by giving positive feedback, always in a respectful manner · Measure and manage productivity in the department to identify areas for improvement · Coordinate production process to increase productivity and improve process controls · Effectively allocate production labor as needed on a daily basis to improve productivity · Manage workforce to cross-train employees and rotate employees regularly · Follow all procedures for reporting Worker’s Compensation incidents and accidents, · Ensure meal processing counts and deadlines are met by checking line progress regularly · Ensure accurate counts are produced to specification · Ensure portions control is accurately measured by employees by conducting regular verifications · Train employee in production processes and portion control · Proactively engage in employee relations issues to resolve them effectively and promptly · Manage storage and rotation of daily food production overages to minimize waste · Hold regular communication meeting with employees to review production results, safety and hygiene · Communicate schedule changes to employees · Manage production schedules and processes to minimize overtime · Manage work force accountability for quality and productivity · Ensure employees have proper tools and equipment needed for production · Ensure that HACCP, GMP and USDA standards are achieved and completed · Ensure customer production and labeling requirements are achieved · Competent to work independently, ask questions and seek direction as needed. · Ensure all safety requirements are achieved and strives to maintain a safe work environment. · Effectively gives and receives feedback in a positive and respectful manner · Must be able to function within a team environment. · Performs tasks under general supervision Skills and Qualifications · Food Service experience required · A minimum of 2-5 years supervising a food production environment · Knowledge of internal policies and procedures · Knowledge of HACCP requirements, USDA, GMP and sanitation requirements. · Knowledge of cold food production processes · Candidate bilingual in English and Spanish a plus · Competent written skills and effective verbal communication skills · Computer skills a plus (Microsoft) Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and stand for long periods of time and reach with hands and arms. Position Type/Expected Hours of Work This is a full-time exempt position in a 24/7/365 manufacturing environment. Flexibility with weekdays, evenings, and weekends is required.