Trabajos bank en Lubbock, Texas - Page 2Crear alertas

Greenwood Hospitality Group - - Responsibilities: Greet and welcome guests upon arrival; Register guests into the computer, verifying reservation, address, and credit information; Accept payment for guests' accounts at registration and checkout; Maintain a house bank and report receipts daily; Respo

Represents the bank in a courteous and professional manner. Is knowledgeable in bank products and services and actively recognizes the needs of our customers in providing them. Cashes checks for non-bank customers upon verification of identification and appropriate approval, as required.

Participate in job specific training, various bank training programs, and complies with BSA, AML and all bank policies and procedures as required. Stuff and send out various notices from the bank to customers. First United Bank is an equal opportunity employer.

The position of Front Line Teller is responsible for performing a variety of lobby and drive thru service transactions for customers in a professional, timely and efficient manner and according to established bank policies and procedures. Represents the bank in a courteous and professional manner. I

Ensure secure, reliable, and user-friendly technology for both employees and customers.

Job Description Opportunities Available for Solo Company Drivers Call 866-890-8332 to speak to a recruiter. Benefits • Competitive Pay: $0.52 - $0.65 CPM based on experience. Average $1,300 - $1,500 gross pay per week!, • Great Miles: Average 2,200 - 2,500 miles per week., • OTR Schedule: Drivers run nationwide and are out a minimum of 2–3 weeks at a time., • Comprehensive Flatbed Training: Gain the skills and confidence you need with our hands-on securement training., • Excellent Benefits: From comprehensive health coverage to paid vacation and retirement plans, we’re committed to taking care of you and your family’s future., • Late-Model Equipment: Our trucks are meticulously maintained, so you can focus on the road ahead without worrying about breakdowns., • 24/7 Support: You’re never alone out there. Our dedicated support team is available around the clock to assist you, ensuring you have what you need, whenever you need it., • Flexible OTR Home Time: Bank unlimited days to fit your schedule, ensuring you get the time off you need when you need it., • Pet and Rider Programs: Bring a pet or loved one along to keep you company on the road., • US DOL & VA Apprenticeships: We value and support our veterans and transitioning military members., • Industry-Leading Tarp Pay: Earn $100 for every load you tarp. Equates to an average of up to an extra $10,000 annually., • Up to $10,000 in Tuition Reimbursement: Advance your career without the financial burden., • Veterans: Qualified veterans can earn up to an extra $22,000 within your 1st year., • Per Diem Pay: Maximize your take-home pay with tax-free opportunities where applicable., • Driver Referral Bonuses: Extra cash for referring other drivers to Melton., • Competitive Layover & Detention Pay: Earn extra when delays happen, ensuring you're compensated for your time., • Road Warrior Program: Choose an extra day of home time or extra cash. Requirements • 21 years or older, • Valid CDL-A License, • No DUIs in the last 5 years Call 866-890-8332 to speak to a recruiter.

Job Description External Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for performing a broad variety of financial services as needed at multiple locations including teller functions, (deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances), Customer Service functions (opening and closing accounts, renewing certificate accounts, and assisting customers with bookkeeping and checking account problems, answer customer questions regarding Bank services provided and performs a variety of account maintenance), and Customer Advocate functions (courteously and promptly resolves customer questions or problems, assists customers with all telephone inquires regarding bank accounts and bank services, completes appropriate documentation to complete customer transactions). Cross sells services as required. Responsible for providing excellent customer service and maintaining strong professional relationships. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective and professional performance of financial service functions. • Presents and explains Bank services and products to clients and assists in meeting their financial needs including the following: opening, closing and maintaining all checking, savings, time deposits, IRA’s, safe deposit boxes and savings bonds, • Answers questions and solves problems for clients by listening to problems, collecting data, securing answers., • Assists clients with disputes involving Bank online, Master Money, ATM services or deposit accounts., • Tele-consulting, • Meets goals set on scorecard 2. Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. • Represents the Bank in a courteous and professional manner., • Receives deposits in person or by mail., • Receives loan payments in person or by mail. Properly computes interest., • Processes cash advances, travelers’ checks, cashiers’ checks, money orders, government bonds, and similar transactions., • Disburses cash or check withdrawals in person, by telephone, or by mail., • Processes transfers., • Opens and closes computer terminal accounts daily. Processes assigned cash and transactions and balances at end of day., • Receives and processes payroll deduction starts, stops, and increases., • Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly., • Has no more than one proof error within a 30-day period, • Follows Teller procedures consistently • Assists customer with all inquiries involving checking, savings, certificates of deposit, IRA, loan, business, and trust accounts., • Performs file maintenance and account changes as needed., • Assist customers with Bank on Call, Bank online, and Debit/Tillie card services., • Performs research needed to resolve customer account issues., • Maintains files for each customer assisted., • Researches and resolves problems with customer accounts., • Meets goals set on scorecard, • Other duties include working with wire transfers, interest rate inquiries, safe deposit boxes, error resolution, deceased customers, lost or stolen account related items or information and forged or fraudulent activity, and teller services • Ensures that customers' requests and questions are promptly resolved., • Operates online teller terminal. Provides in person, by telephone, or by mail, information that customers may authorize concerning their account status., • Receives and processes new customer accounts and changes to existing accounts., • Receives and processes changes of name, addresses, and other account information as needed., • Maintains privacy of customer account information., • Ensures that the Bank's quality reputation is maintained and projected. • Assists area personnel as required., • Keeps supervisor informed of area activities and significant problems., • Completes required reports and records accurately and promptly., • Attends meetings and training classes that may be held on weekday, evenings, and/or Saturdays 6. Assumes responsibility for related duties as required or assigned. • Actively and professionally cross sells Bank services., • Performs related clerical duties as needed., • Ensures that work area is clean, secure, and well maintained., • Performs research and NSF duties as needed. PERFORMANCE MEASUREMENTS 1. Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures., 2. Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained., 3. Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved., 4. Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities., 5. Required reports and records are accurate, complete, and timely., 6. Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services., 7. The Bank’s professional reputation is maintained and conveyed. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent. REQUIRED KNOWLEDGE: Good understanding of financial services and products provided. Excellent knowledge of Teller policies and procedures. Understanding of customer bookkeeping procedures. Knowledge of Company products, sales policies, and procedures. EXPERIENCE REQUIRED: At least one year of related experience required. Customer service and data entry experience preferred Prior Banking experience required SKILLS/ABILITIES: Professional appearance and attitude. Ability to operate related computer applications and business equipment including 10-key and telephone. Solid math and bookkeeping abilities. Excellent communications and public relations skills. Well organized. Detail oriented Willingness to assist others. Strong typing abilities. TRAVEL REQUIREMENTS: This position has the following travel requirements: Regular travel to branch locations within the area and dependable transportation. On rare occasions may include out of town travel with overnight/multiple night stay in some out of town locations. When not working at the designated home banking center, mileage driven will qualify for reimbursement in accordance with the Banks Mileage Allowance Policy. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers. AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery. PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.) WORKING CONDITIONS: No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios and percents, and to draw and interpret graphs. LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. Hours: May vary depending on the needs of the banking center. 40 hours

Participates in job specific training, various bank training programs, and complies with BSA, AML and all bank policies and procedures as required. Responsible for the origination of Conventional, FHA, VA and USDA mortgage loans, the sales and promotion of Spirit Mortgage, and the development and ex

Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures r

Must be a current or former (recent) bank examiner commissioned by the FDIC, Federal Reserve, OCC, Texas Department of Banking, or another approved state banking authority. The mission of the Texas Department of Banking is to ensure Texas has a safe, sound, and competitive financial services system.

The companyhas servednearly700,000customersthrough its family of brands, including Cornerstone Home Lending, Roscoe Bank, Peoples Bank, Cornerstone Servicing, and Cornerstone Insurance. Formed through the combination of Cornerstone Home Lending and The Roscoe State Bank, Cornerstone brings more than

Highly reliable with the ability to maintain regular attendance and punctuality. You will work with your management team to determine whether occasional or regular remote work may be available, though you must remain flexible and available to work onsite as business needs dictate. Work Environment O

Contributes to deposit growth by cross selling and promoting additional banking products. Education/Certification: Bachelor's degree in banking, finance or another related field is preferred. Extensive knowledge of Commercial Banking products and services including working knowledge of C & I as well

Representing the bank in a professional manner. Specialists enter loan collateral information on the bank's tracking system to track expiration dates and exceptions. Entering loan collateral information on bank's tracking system to track expiration dates and exceptions.

Process/review loan payments; Portal Pay, DMI, Private Banking and all loans housed on Silverlake;. Represent the bank to the customer in a courteous and professional manner. Manages each loan to identify, file, and perfect the Bank's lien on any and all loans, including but not limited to: UCC's, D

Employee must have a good knowledge of banking operations and be able to handle multiple tasks within an allotted time. Represent the bank in a professional, courteous manner at all times. Unposted DDA and GL items - review and resolve items based on account status, officer input, and bank policy.

Experience Required: Has 2-3 years of banking experience, primarily related to credit analysis/underwriting. Commercial Banking Relationship Manager. Responsible for credit underwriting, monitoring, and portfolio management of Commercial Banking relationships to ensure strong credit quality and achi

Incumbent is accountable for providing the bank with sound, quality consumer loans in accordance with Bank policy and regulation as well as servicing the current loan portfolio and customer relationships. To develop and manage loan accounts which meet established lending requirements and provide max

Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. POSITION PURPOSE Responsible for providing clerical support for commercial lending activities. Types, prepares, and files a variety of documents. Opens mail and performs miscellaneous clerical functions as needed. Provides high quality and professional service to customers. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the effective performance of assigned clerical, and account processing functions. Makes transfers for businesses. Processes loan payments and tracks insurance on business loans. Monitors disbursements on construction and development loans. Types a variety of documents, records, and reports. Maintains, organizes, and updates business files. Makes address changes as needed. Opens, sorts, and distributes mail. Monitors needs of New Accounts and provides back up as necessary Assumes responsibility for establishing and maintaining effective business relations with customers. Assists with questions and problems courteously and promptly. Obtains and conveys information as needed. Maintains the Bank's professional reputation. Assumes responsibility for establishing and maintaining effective communication, coordination, and working relations with Bank personnel and with management. Assists, supports, and replaces Commercial Lending personnel as needed. Obtains and conveys information as needed. Attends and participates in meetings as required. Assumes responsibility for related duties as required or assigned. Assists in preparing loan documents. Ensures that work area is clean, secure, and well maintained. Completes special projects as assigned. PERFORMANCE MEASUREMENTS Document preparation is accurate, neat, and timely. Files are current and well organized. Miscellaneous clerical functions are efficiently and effectively completed. Professional working relations exist with customers. Assistance is provided as needed. Questions are answered courteously and promptly. Good working relations and communications exist with Bank personnel and with management. Assistance and support are provided as needed. Management is appropriately informed. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: Familiarity with business loan programs and service requirements. Familiarity with general loan documentation helpful. Experience Required: Prior experience helpful, particularly in a financial environment. Skills/Abilities: Accurate and attentive to detail. Well organized. Strong typing abilities. Ability to assist others. Able to use computer, adding machine, copy machine, and basic business equipment. Hours: Monday - Friday 8:00 AM - 5:00 PM. 40 hours per week.

Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service. ESSENTIAL FUNCTIONS AND BASIC DUTIES The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time. SUPERVISORY RESPONSIBILITIES This role has no supervisory responsibilities. PERFORMANCE MEASUREMENTS 1. Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures., 2. Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained., 3. Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved., 4. Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities., 5. Required reports and records are accurate, complete, and timely., 6. Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services., 7. The Bank’s professional reputation is maintained and conveyed. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent. REQUIRED KNOWLEDGE: Understanding of Bank operations preferred. PROFICIENCIES: Mentor Program All required training and webinars in 90-day plan GS3 Program Precision Integrated Teller – Advanced functions (split, cash advance, CC, etc.) CTR/MIL understanding IVIEW Product Knowledge SCO ATM Balancing WITS/Wires – min. domestic Risk Management Skill Dual Control EXPERIENCE REQUIRED: At least one year of related experience/cash handling required. Previous Teller experience preferred. SKILLS/ABILITIES: Good communication skills. Professional appearance, dress, and attitude. Good math skills. Good typing skills. Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together. REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers. AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs. LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. Hours: Monday - Friday 8:00 AM - 5:00 PM. 40 hours per week.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Representative for the Aloft in Lubbock, TX Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • $12.50-$13.50 Hourly, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service. ESSENTIAL FUNCTIONS AND BASIC DUTIES • Assumes responsibility for the efficient, effective, and accurate performance of Teller functions., • Represents the bank in a courteous and professional manner., • Receives and processes deposits., • Receives and processes loan payments., • Cashes checks and other negotiable instruments for clients., • Examines documents for endorsements and negotiability., • Processes transfers between accounts., • Sells traveler’s checks, official checks, and money orders., • Processes credit card cash advances., • Verifies and balances cash daily., • Detects and resolves discrepancies promptly., • Offers other Bank products to meet customer needs and strengthen the relationship., • Has no more than one proof error within a 30-day period., • Follow Teller procedures consistently and adheres to compliance requirements., • Other duties as assigned., • Assumes responsibility for establishing and maintaining effective, professional business relations with clients., • Ensures that client requests and inquiries are promptly resolved., • Operates online teller terminal., • Maintains privacy of customer information., • Ensures that the Bank’s quality reputation is maintained and projected., • Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management., • Assists area personnel as required., • Assists with training or orientation as needed., • Keeps supervisor informed of area activities and of any problems or concerns., • Completes required reports and records accurately and promptly., • Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays., • Assumes responsibility for related duties as required or assigned., • Performs night drop functions as assigned., • Performs related clerical duties as assigned., • Ensures that work areas are clean, secure, and well maintained., • Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures., • Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained., • Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved., • Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities., • Required reports and records are accurate, complete, and timely., • Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services. Education/Certification: High school graduate or equivalent. Required Knowledge: Understanding of Bank operations preferred. Required Knowledge PROFICIENCIES: Mentor Program All required training and webinars in 90-day plan GS3 Program Precision Integrated Teller – Advanced functions (split, cash advance, CC, etc.) CTR/MIL understanding IVIEW Product Knowledge SCO ATM Balancing WITS/Wires – min. domestic Risk Management Skill Dual Control Experience Required: At least one year of related experience/cash handling required. Previous Teller experience preferred. Skills/Abilities: Good communication skills. Professional appearance, dress, and attitude. Good math skills. Good typing skills. Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Average Hearing: Able to hear average or normal conversations and receive ordinary information. Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together. Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers. Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 to 25 lbs. of force occasionally. No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs. Language Ability: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; And define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. Hours: Monday - Friday 7:00 AM - 12:00 PM. Saturday 8:30 AM - 12:00 PM. 30 hours per week.

Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service. ESSENTIAL FUNCTIONS AND BASIC DUTIES The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time. SUPERVISORY RESPONSIBILITIES This role has no supervisory responsibilities. PERFORMANCE MEASUREMENTS 1. Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures., 2. Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained., 3. Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved., 4. Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities., 5. Required reports and records are accurate, complete, and timely., 6. Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services., 7. The Bank’s professional reputation is maintained and conveyed. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent. REQUIRED KNOWLEDGE: Understanding of Bank operations preferred. PROFICIENCIES: Mentor Program All required training and webinars in 90-day plan GS3 Program Precision Integrated Teller – Advanced functions (split, cash advance, CC, etc.) CTR/MIL understanding IVIEW Product Knowledge SCO ATM Balancing WITS/Wires – min. domestic Risk Management Skill Dual Control EXPERIENCE REQUIRED: At least one year of related experience/cash handling required. Previous Teller experience preferred. SKILLS/ABILITIES: Good communication skills. Professional appearance, dress, and attitude. Good math skills. Good typing skills. Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together. REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers. AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs. LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. Hours: Monday - Friday 2:00 PM - 6:00 PM. Saturday 8:30 AM - 12:00 PM.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk associate at Staybridge Suites, Lubbock, TX Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Responsible for greeting every guest with a smile and positive attitude., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area., • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 20 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Salary range $12-$14 depending on experience, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Employee discount, • Flexible schedule, • Parental leave, • Referral program

Job DescriptionExternal Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service. ESSENTIAL FUNCTIONS AND BASIC DUTIES • Assumes responsibility for the efficient, effective, and accurate performance of Teller functions., • Represents the bank in a courteous and professional manner., • Receives and processes deposits., • Receives and processes loan payments., • Cashes checks and other negotiable instruments for clients., • Examines documents for endorsements and negotiability., • Processes transfers between accounts., • Sells traveler’s checks, official checks, and money orders., • Processes credit card cash advances., • Verifies and balances cash daily., • Detects and resolves discrepancies promptly., • Offers other Bank products to meet customer needs and strengthen the relationship., • Has no more than one proof error within a 30-day period., • Follow Teller procedures consistently and adheres to compliance requirements., • Other duties as assigned., • Assumes responsibility for establishing and maintaining effective, professional business relations with clients., • Ensures that client requests and inquiries are promptly resolved., • Operates online teller terminal., • Maintains privacy of customer information., • Ensures that the Bank’s quality reputation is maintained and projected., • Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management., • Assists area personnel as required., • Assists with training or orientation as needed., • Keeps supervisor informed of area activities and of any problems or concerns., • Completes required reports and records accurately and promptly., • Attends meetings and training classes that may be held on weekdays, evenings, and/or Saturdays., • Assumes responsibility for related duties as required or assigned., • Performs night drop functions as assigned., • Performs related clerical duties as assigned., • Ensures that work areas are clean, secure, and well maintained., • Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures., • Cash is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained., • Good business relations exist with clients. Client problems and inquiries are courteously and promptly resolved., • Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities., • Required reports and records are accurate, complete, and timely., • Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services. Education/Certification: High school graduate or equivalent. Required Knowledge: Understanding of Bank operations preferred. Required Knowledge PROFICIENCIES: Mentor Program All required training and webinars in 90-day plan GS3 Program Precision Integrated Teller – Advanced functions (split, cash advance, CC, etc.) CTR/MIL understanding IVIEW Product Knowledge SCO ATM Balancing WITS/Wires – min. domestic Risk Management Skill Dual Control Experience Required: At least one year of related experience/cash handling required. Previous Teller experience preferred. Skills/Abilities: Good communication skills. Professional appearance, dress, and attitude. Good math skills. Good typing skills. Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Average Hearing: Able to hear average or normal conversations and receive ordinary information. Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together. Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers. Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 to 25 lbs. of force occasionally. No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios, percentages, and to draw and interpret graphs. Language Ability: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; And define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. Hours: Monday - Friday 12:00 PM - 6:00 PM. Rotating Saturdays. 30 hours per week.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Quality Inn Lubbock, TX. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Responsible for greeting every guest with a smile and positive attitude., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area., • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 20 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Employee discount, • Flexible schedule, • Parental leave, • Referral program

Providing efficient and professional service to the lending staff in the banking centers. Familiar on various bank loan regulations. Professional attitude and collaborative relationship with the lending staff in the banking centers.

Job Description JOB DESCRIPTION Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports. Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports. Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. Controls expenditures by staying within the constraints of the approved budget. Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease. Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals. Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests. Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. Community Manager Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices. Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed. Promotes a positive image of the apartment community and management company. Capstone Management offers competitive pay for the market. Benefits include medical, dental and Vision and 401K. Includes vacation, sick and personal time off. Education Requirements High School Diploma or equivalent License/Certifications Required Driver’s License CRIMINAL HISTORY RECORD If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the "no criminal history" policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations DRUG SCREENING If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse. EOE M/F

Must be a current or former (recent) bank examiner commissioned by the FDIC, Federal Reserve, OCC, Texas Department of Banking, or another approved state banking authority. Must be a current or former (recent) bank examiner commissioned by the FDIC, Federal Reserve, OCC, Texas Department of Banking,

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Aloft in Lubbock, TX. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Hourly Wage $12.50-$13.00 based on experience, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description External Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for providing excellent customer service and maintaining strong professional relationships in the Bank’s Customer Service Center. Professionally, courteously, and promptly resolves customer questions and/or problems. Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting customers with account inquiries, maintenance, and problem resolution. Has knowledge and experience with deposit and loan products and services. . ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective and professional performance of financial service functions. • Takes customer calls., • Provides excellent customer service., • Answers questions and solves problems for customers by listening, collecting data, and securing answers., • Assists customers with their Checking, Savings, Time Deposits, IRAs, Loans, Safe Deposit Boxes, Internet Banking, Debit Cards, and Credit Cards., • Handles complaints in a professional manner., • Presents and explains Bank products and services to customers and assists in meeting their financial needs including the following: opening, closing, and maintaining checking, savings, time deposit, and individual retirement accounts as well as working with safe deposit boxes, savings bonds, credit cards and consumer loans., • Consistently strives to meet the Customer Service Center’s call quality goals., • Maintains and projects the Bank's professional reputation, while adhering to the Bank policies., • Other duties as assigned. 2. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. • Keeps management informed of problems., • Maintains a professional working relationship with all associates in the Customer Service Center. 3. Assumes responsibility for related duties as required or assigned. • Assists other departments, as necessary., • Keeps work area clean, secure, and well maintained., • Maintains the privacy of customer information. PERFORMANCE MEASUREMENTS 1. Financial service functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures., 2. Good business relations exist with customers. Customer problems and complaints are promptly and professionally addressed and resolved., 3. Accurate and complete information about Bank products and services is provided to customers., 4. Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Management is informed of activities., 5. Consistently meets established call quality standards., 6. The Bank's professional reputation is conveyed and maintained. QUALIFICATIONS EDUCATION/CERTIFICATION: Associate Degree/Two years of related experience and /or training; or the equivalent combination of education and work-related experience. REQUIRED KNOWLEDGE: Preferred knowledge of the Bank products, services, and policies/procedures. EXPERIENCE REQUIRED: 1 year Customer Service experience. SKILLS/ABILITIES: Excellent communication and public relations skills. Excellent computer skills. Well organized. Ability to work well under pressure. Ability to work overtime as needed or required. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.) WORKING CONDITIONS NONE: No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions, and to deal with problems involving a few variables. MATHEMATICS ABILITY: Ability to perform basic math skills including adding, subtracting, multiplying, & divinding two-digit numbers, the four basic arithmetic operations with money, operations with units such as inch, foot, yard, & pounds. LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tense and good vocabulary. Hours: Monday - Friday 3:00 PM - 7:00 PM. Rotating Saturdays 9:00 AM - 5:00 PM.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Part-Time Night Auditor for the TownePlace Suites in Lubbock, TX Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Salary $13.00-$13.25 based on experience, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the TownePlace Suites in Lubbock, TX Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Salary $12.50-$13.00 based on experience, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the TownePlace Suites in Lubbock, TX Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Salary $12.50-$13.00 based on experience, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description External Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for providing excellent customer service and maintaining strong professional relationships in the Bank’s Customer Service Center. Professionally, courteously, and promptly resolves customer questions and/or problems. Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting customers with account inquiries, maintenance, and problem resolution. Has knowledge and experience with deposit and loan products and services. . ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective and professional performance of financial service functions. • Takes customer calls., • Provides excellent customer service., • Answers questions and solves problems for customers by listening, collecting data, and securing answers., • Assists customers with their Checking, Savings, Time Deposits, IRAs, Loans, Safe Deposit Boxes, Internet Banking, Debit Cards, and Credit Cards., • Handles complaints in a professional manner., • Presents and explains Bank products and services to customers and assists in meeting their financial needs including the following: opening, closing, and maintaining checking, savings, time deposit, and individual retirement accounts as well as working with safe deposit boxes, savings bonds, credit cards and consumer loans., • Consistently strives to meet the Customer Service Center’s call quality goals., • Maintains and projects the Bank's professional reputation, while adhering to the Bank policies., • Other duties as assigned. 2. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. • Keeps management informed of problems., • Maintains a professional working relationship with all associates in the Customer Service Center. 3. Assumes responsibility for related duties as required or assigned. • Assists other departments, as necessary., • Keeps work area clean, secure, and well maintained., • Maintains the privacy of customer information. PERFORMANCE MEASUREMENTS 1. Financial service functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures., 2. Good business relations exist with customers. Customer problems and complaints are promptly and professionally addressed and resolved., 3. Accurate and complete information about Bank products and services is provided to customers., 4. Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Management is informed of activities., 5. Consistently meets established call quality standards., 6. The Bank's professional reputation is conveyed and maintained. QUALIFICATIONS EDUCATION/CERTIFICATION: Associate Degree/Two years of related experience and /or training; or the equivalent combination of education and work-related experience. REQUIRED KNOWLEDGE: Preferred knowledge of the Bank products, services, and policies/procedures. EXPERIENCE REQUIRED: 1 year Customer Service experience. SKILLS/ABILITIES: Excellent communication and public relations skills. Excellent computer skills. Well organized. Ability to work well under pressure. Ability to work overtime as needed or required. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.) WORKING CONDITIONS NONE: No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions, and to deal with problems involving a few variables. MATHEMATICS ABILITY: Ability to perform basic math skills including adding, subtracting, multiplying, & divinding two-digit numbers, the four basic arithmetic operations with money, operations with units such as inch, foot, yard, & pounds. LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tense and good vocabulary. Hours: Monday - Friday 10:30am-7:00pm Rotating Saturdays: 9:00am-6:00pm (Availability to work a flexible schedule which includes all hours of Call Center operation including Saturdays and holidays) 40 hours

Job Description External Applicants: Please apply through Prosperity Bank's Career Center at . Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer. POSITION PURPOSE Responsible for providing excellent customer service and maintaining strong professional relationships in the Bank’s Customer Service Center. Professionally, courteously, and promptly resolves customer questions and/or problems. Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting customers with account inquiries, maintenance, and problem resolution. Has knowledge and experience with deposit and loan products and services. . ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective and professional performance of financial service functions. • Takes customer calls., • Provides excellent customer service., • Answers questions and solves problems for customers by listening, collecting data, and securing answers., • Assists customers with their Checking, Savings, Time Deposits, IRAs, Loans, Safe Deposit Boxes, Internet Banking, Debit Cards, and Credit Cards., • Handles complaints in a professional manner., • Presents and explains Bank products and services to customers and assists in meeting their financial needs including the following: opening, closing, and maintaining checking, savings, time deposit, and individual retirement accounts as well as working with safe deposit boxes, savings bonds, credit cards and consumer loans., • Consistently strives to meet the Customer Service Center’s call quality goals., • Maintains and projects the Bank's professional reputation, while adhering to the Bank policies., • Other duties as assigned. 2. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. • Keeps management informed of problems., • Maintains a professional working relationship with all associates in the Customer Service Center. 3. Assumes responsibility for related duties as required or assigned. • Assists other departments, as necessary., • Keeps work area clean, secure, and well maintained., • Maintains the privacy of customer information. PERFORMANCE MEASUREMENTS 1. Financial service functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures., 2. Good business relations exist with customers. Customer problems and complaints are promptly and professionally addressed and resolved., 3. Accurate and complete information about Bank products and services is provided to customers., 4. Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Management is informed of activities., 5. Consistently meets established call quality standards., 6. The Bank's professional reputation is conveyed and maintained. QUALIFICATIONS EDUCATION/CERTIFICATION: Associate Degree/Two years of related experience and /or training; or the equivalent combination of education and work-related experience. REQUIRED KNOWLEDGE: Preferred knowledge of the Bank products, services, and policies/procedures. EXPERIENCE REQUIRED: 1 year Customer Service experience. SKILLS/ABILITIES: Excellent communication and public relations skills. Excellent computer skills. Well organized. Ability to work well under pressure. Ability to work overtime as needed or required. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.) WORKING CONDITIONS NONE: No hazardous or significantly unpleasant conditions (such as in a typical office). MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions, and to deal with problems involving a few variables. MATHEMATICS ABILITY: Ability to perform basic math skills including adding, subtracting, multiplying, & divinding two-digit numbers, the four basic arithmetic operations with money, operations with units such as inch, foot, yard, & pounds. LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tense and good vocabulary. Hours: Monday - Friday 10:30am-7:00pm Rotating Saturdays: 9:00am-6:00pm (Availability to work a flexible schedule which includes all hours of Call Center operation including Saturdays and holidays) 40 hours

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