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Job Description The General Manager is responsible for the sales, profits, staffing, image, and operation of the store. They will proactively lead the store to ensure achievement of business goals in revenues, expense, profitability, customer satisfaction, inventory shrinkage, and employee morale. Furthermore, the General Manager will provide customers and employees with outstanding service through friendly, quick, efficient, accurate, and safe assistance. Essential Duties: • Responsible for the sales and profit projections as outlined by Executive Management., • Meet or exceed sales goals through the efficient execution of Company policies and procedures., • Directly supervise department managers to ensure they are in compliance with established store policies and procedures., • Provide operational and customer service training for store employees at all levels., • Investigate employee issues with assistance from Human Resources., • Maintain confidential discussions of employees’ increases, promotions or transfers until approved by executive management and paperwork has been prepared and a meeting is scheduled with the employee., • Hold weekly staff meetings with department managers to discuss and resolve any issues relating to operations, staffing, etc., • Ensure the store presents a pleasing image by changing store displays for better traffic flow., • Create, prepare and submit reports to corporate such as Daily Sales, Monthly Sales, COGS, Petty Cash, Labor Control., • Create the manager’s monthly schedule., • Provide store operations and personnel budget plan to Executive Management for review and approval., • Write operations manual to include day-to-day procedures to be followed by the department., • Prepare and present performance evaluations and counseling notices to direct reports., • Know and understand all store employees’ job responsibilities., • Proactively support any promotional activity within the store and contribute to an effective working environment., • Performs special projects and other miscellaneous duties as assigned by Executive Management. Customer Relations: • Interact with customers in a courteous and professional manner., • Provide exceptional customer service by taking care of customer disputes and readily accessible to our customers., • Inform the customer of all services and specials we can provide them. Human Resources: • Extend job offers to candidates considered for employment at the store level., • Develop a diverse, high-performance team by coaching, counseling and mentoring., • Review department timesheets for the accuracy of hours and overtime., • Provide new hire orientation for store employees., • Monitor store staffing on a daily basis to ensure each department is adequately staffed. Auditing: • Audit refunds and/or credits against itemized sales from the previous day., • Audit cash drawers and transactions., • Audit and track special events., • Create Daily Audit Report with sales information and auditing discoveries for executive management., • Research problems discovered during audits. Safety, Loss Prevention, and Procedural Compliance: • Administer IIPP procedures, Safety programs, and procedures., • Assist with curbing internal and external theft., • Support the achievement of employee safety and loss prevention objectives via all available media, (i.e. monthly meetings, one-on-one counseling)., • Ensure satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances., • Enforce compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention., • Comply with all OSHA requirements. Non-Essential Duties: • Contributes to improvement or more efficient and less expensive ways and means in-store processes., • Assists in the research and development of resources that create timely and efficient store workflow., • Performs special projects and other miscellaneous duties as assigned by Executive Management., • Maintains store IIPP and OSHA records., • Maintains high ethical standards in the workplace., • Reports all irregular issues and problems to Executive Management for a solution., • Maintains good communication with all workers including outside contacts., • Complies and maintains the confidentiality of all company policies and procedures. Qualifications: • Bachelor's degree from preferred but not required., • 3+ years of GM management experience in team building, sales development, strong operational skills within a fast-casual theme concept., • Superior customer service skills., • Strong verbal communication skills supported by a pleasant and positive attitude of “can do” success., • Ability to gain, demonstrate, and coach with operation knowledge., • Ability to plan activities, set goals, effectively manage time and work., • Shows the ability to consistently contribute to the overall improvement of the team. Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud. Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required. Company DescriptionRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. Round One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences tRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. \r\n\r\nRound One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences t

Job Description We’re looking for a Manager to help lead the team at our brand-new family entertainment facility opening soon at Menlo Park Mall! Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire! The Amusement Manager will be responsible for the profit of the arcades and cranes through effective management and control of staff and equipment. S/he keeps the games in “ideal playing conditions.” S/he is involved with cash handling, ensuring that the deposit bag balanced at the end of every shift, refilling machines when required and assisting with promotional ideas. The Amusement Manager is also responsible for excellent customer service, problem-solving and implementing all company policies and procedures. Every member of the management team will handle and serve alcohol, you must be at least 21 years or older. Essential Duties: • Achieve sales goals through the efficient execution of Company policies., • Assist customers and perform minor repairs on various machines without the assistance of mechanic on duty., • Explains game operation or rules to customers, and responds to customer complaints of machine malfunction., • Plan and prepare work schedules and assignments of employees to specific duties., • Monitor store inventory levels on a daily basis ensure adequate availability of products., • In conjunction with the General Manager, supervise department employees to ensure they are in compliance with established operating practices and policies., • Ensure all store amusement employees are properly trained., • Ensure all reports, such as purchase, inventory on sales, are accurate and completed and submitted in a timely manner., • Able to perform General Manager duties in his/her absence., • Monitor store staffing on a daily basis to ensure the department is adequately staffed., • Assist the General Manager in curbing internal and external theft., • Ensure the store and Redemption are presents a pleasing image by changing store displays for better traffic flow with the approval of the General Manager., • Ability to understand and track departmental sales on an ongoing basis., • Assist with overall operations improvements such as increasing customer base., • Provide superior customer service and satisfaction by being constantly visible and readily accessible to our customers., • Resolve complex customer complaints., • Conducts alcohol and age restriction control in accordance with company policies., • Perform all shift duties as required by the General Manager., • Assist in the recruitment and hiring of the most qualified applicants to meet store needs., • Complete reviews, absence reports, supervise staff with time and attendance along with work ethics., • Review department timesheets for accuracy., • Counsel and train employees as needed., • Additional duties and responsibilities to be performed when directed by General Manager:, • Receiving/Shipping., • Invoicing., • Cash Handling and Management., • Front Counter to include register functions/procedures., • Travel for company-related errands and off-site assignments. Non-Essential Duties: • Follow Company guidelines for managing confidential information, customer satisfaction and supervising sales associates., • Ensure satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances., • Enforce compliance with all local, state, federal regulations and company policy pertaining to safety, loss prevention., • Opening & closing duties to include checking all doors and setting the alarm or disengaging the alarm upon entering. Qualifications: Amusement Manager/Supervisors must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone. The Amusement Manager/Supervisor must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.). Education and/or Experience: Associates degree and 2-3 years retail management experience, preferably in the entertainment, retail or hospitality industries but not required. Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud. Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required. Company DescriptionRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. Round One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences tRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. \r\n\r\nRound One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences t

Job Description We’re looking for a Manager to help lead the team at our brand-new family entertainment facility opening soon at Menlo Park Mall! Overview: The Bowling Manager is responsible for the sales, profits, staffing, image and operation of the bowling/karaoke department. S/he will be responsible for the administration of business goals in revenues, expense, profitability, and customer satisfaction and employee morale for these departments. Every member of the management team will handle and serve alcohol, you must be at least 21 years or older. Essential Duties: • Responsible for the sales and profit projections of bowling/karaoke department., • Meets or exceeds sales goals through the efficient execution of Company policies and procedures., • Be consistently on the floor to provide personal sales support and trouble shoot store., • Directly supervises department supervisors to ensure they are in compliance with established store policies, procedures and sales goals., • Provides operational and customer service training for BO/KA employees at all levels., • Holds weekly staff meetings with department supervisors to discuss and resolve any issues relating to operations, staffing, customer service, etc., • Writes and/or updates operations manual for departments to include day-to-day procedures., • Prepares and presents performance evaluations and counseling notices to direct reports., • Knows and understands department’s employees’ job responsibilities., • Proactively supports any promotional activities within the store and contribute to an effective working environment., • Assists Marketing Department with ideas to help increase store traffic upon request., • Conducts alcohol and age restriction control in accordance with company policies., • Maintains confidential discussions of employees’ increases, promotions or transfers., • Reports all irregular issues and problems to store management for solution., • Assist in ensure that facility is always clean and organized., • Performs all shift duties as required by General Manager., • Additional Duties and Responsibilities to be performed when directed by General Manager. Human Resources: • Selects, coaches, and develops effective staff for Bowling, Karaoke and Events Departments., • Develops a diverse, high performance team by coaching, counseling and mentoring., • Reviews department time sheets for accuracy of hours and overtime., • Assists with new hire orientation for store employees., • Monitors departments’ staffing on a daily basis to ensure each department is adequately staffed., • Prepares performance evaluations and counseling notices, as required, for direct reports. Auditing: • Audits refund and/or credits against itemized sales from previous day., • Audits cash drawers and transactions., • Audits and track special events., • Creates Daily Audit Report with sales information and auditing discoveries for store management., • Researches problems discovered during audits. Safety, Loss Prevention and Procedural Compliance: • Follows Company guidelines for managing confidential information, customer satisfaction and supervising store personnel., • Ensures satisfactory maintenance, appearance and condition of assigned facilities to comply with security, safety and environmental codes and ordinances., • Enforces compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention., • Complies with all OSHA requirements. Non-Essential Duties: • Contributes to improvement or more efficient and less expensive ways and means in store processes., • Assists in the research and development of resources that create timely and efficient store workflow., • Performs special projects and other miscellaneous duties as assigned by Executive Management., • Assists in the maintenance and/or update of store IIPP and OSHA records., • Maintains high ethical standards in the work place., • Maintains good communication with general management, customer service associates and outside contacts., • Complies and maintains confidentiality of all company policies and procedures. Qualifications: • Some college preferred but not required; a minimum of 3 to 5 years of work experience in a bowling, entertainment or hospitality industries., • Customer service experience in a similar or comparable work environment, strong verbal communication skills supported by a pleasant and positive attitude of “can do” success., • Strong operational skills with focus on great time management., • Previous experience in retail/restaurant or customer service environment required, previous experience in management preferably of a bowling or game center highly desirable., • Ability to lead by example. Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud. Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required. Company DescriptionRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. Round One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences tRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. \r\n\r\nRound One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences t

Job Description We’re looking for a Manager to help lead the team at our brand-new family entertainment facility opening soon at Menlo Park Mall! The Facility Manager is primarily responsible for all the repairs and technical operations of the amusement arcade games. Their job is to oversee, manage, and maintain mechanical/electronic amusement arcade equipment. The Facility Manager is also responsible for the repairs, technical operations, and sanitation of facility equipment at the highest level of operating proficiency. In addition, the Facility Manager assists with planning and budgeting for repairs/upgrades, and performs administrative, logistic or other duties as assigned. Sports Challenge (Spo-Cha) equipment for locations that applies only. Travel may be required. Every member of the management team may be asked to handle and serve alcohol (You must be at least 21 years or older to handle alcohol) Essential Duties General • Provides tasks to team appropriately depending on the condition of the facility including Bowling, Arcade and Spo-cha machines., • Follows up to complete any assigned work, • Ensures that bowling equipment and amusement arcade games are being serviced and maintained at the highest level of operating proficiency., • Identify and suggest repairs/replacements of malfunctioning equipment to the General or Sr. General Manager for final approval as appropriate., • Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs., • Ensures equipment operational compliance with appropriate laws and policies to include OSHA safety practices and procedures., • Responds to error calls for any bowling, spo-cha or amusement arcade issues., • Other duties may be assigned., • Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs., • Conducts inventory on all facility equipment including Bowling, Amusement and Spo-cha related items., • Manages the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines., • Manages the transportation of machines and ensures machines are assembled using appropriate tools., • Conducts maintenance and repairs on arcade machines, and other general facility areas., • Obtains bids for regular and emergency repairs/maintenance of the facility in accordance with the budget proposal., • Monitors and schedules regular maintenance of HVAC system, roof, plumbing system, electrical system, life/safety and other building systems., • Performs other Facility maintenance and repair tasks., • Conducts alcohol and age restriction control in accordance with company policies., • Maintains high ethical standards in the work place., • Reports all irregular issues and problems to general management for solution., • Maintains good communication with all employees and outside contacts., • Comply and maintains confidentiality of all company policies and procedures. Facilities Managers must possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone. The Facilities Manager must demonstrate solid communication, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.). Education and/or Experience: Two years related experience, or equivalent combination of education and experience preferred. Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud. Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach objects. Lifting and/or moving up to 100lbs with assistance is required. The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion. Company DescriptionRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. Round One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences tRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. \r\n\r\nRound One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences t

Job Description We’re looking for a Manager to help lead the team at our brand-new family entertainment facility opening soon at Menlo Park Mall! Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire! The Food & Beverage (F&B) Manager is responsible for managing all F&B operations and delivering an excellent customer experience. The F&B Manager will forecast, plan and manage all F&B orders, staff and finance. His/her goal is to maximize sales and revenue, customer satisfaction, and employee engagement. Every member of the management team will handle and serve alcohol, you must be at least 21 years or older. Currently we're looking to hire in advance of our opening. Training for this position will be out of house. We're looking for candidates with availability for our work hours, which are between 10:00 AM and 2:00 AM every day of the week. Essential Duties: • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards., • Monitors food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner., • Schedules and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity., • Monitors department budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted., • Investigates and resolve customer complaints regarding food quality, service, or accommodations., • Must have full knowledge of process for serving alcohol within the premises., • Preserve excellent levels of internal and external customer service., • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork., • Comply with all health and safety regulations., • Conducts alcohol and age restriction control in accordance with company policies., • Provide superior customer service and satisfaction by being constantly visible and readily accessible to our customers., • Additional Duties and Responsibilities to be performed when directed by Store General Manager., • Conduct & monitor department inventory, submitting reports on weekly & monthly basis., • Train, coach, & issue disciplinary actions for department staff., • Holds weekly staff meetings with department supervisors to discuss and resolve any issues relating to operations, staffing, customer service, etc., • Follows Company guidelines for managing confidential information, customer satisfaction and supervising F&B associates., • Ensures satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances., • Enforces compliance with all local, state, federal regulations and company policy pertaining to safety, loss prevention. Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud. Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required. The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion. Company DescriptionRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. Round One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences tRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. \r\n\r\nRound One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences t

Job Description Are you into video games, bowling, and karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire! Overview: The Assistant General Manager is responsible for assisting the GM with sales, profits, staffing, image, and operation of the store. They will assist with proactively leading the store to ensure the achievement of business goals in revenues, expense, profitability, customer satisfaction, inventory shrinkage, and employee morale. Furthermore, the Assistant General Manager will provide customers and employees with outstanding service through friendly, quick, efficient, accurate and safe assistance. Essential Duties: • Assist with the sales and profit projections as outlined by corporate management., • Assist with meeting and exceeding sales goals through the efficient execution of Company policies and procedures., • Assist with supervise department managers to ensure they are in compliance with established store policies and procedures., • Assisting with providing operational and customer service training for store employees at all levels., • Assist with investigating employee issues with assistance from Human Resources & resolving escalated issues., • Maintain confidential information related to employee, company, & store topics., • Assist with holding weekly staff meetings with department managers to discuss and resolve any issues relating to operations, staffing, etc., • Ensure the store presents a pleasing image by changing store displays for better traffic flow, • Assist with creating, preparing and submitting reports to corporate such as: Daily Sales, Monthly Sales, COGS, Petty Cash, Labor Control, • Assist with creating managers’ monthly schedule, • Assist with providing store operations and personnel budget plan to Executive Management for review and approval., • Assist with writing operations manual to include day-to-day procedures to be followed by department., • Assist with preparing and presenting performance evaluations and counseling notices to direct reports., • Know and understand all store employees’ job responsibilities., • Proactively support any promotional activity within the store and contribute to an effective working environment., • Interact with customers in a courteous and professional manner, • Provide exceptional customer service by taking care of customer disputes and readily accessible to our customers., • Extend job offers to candidates considered for employment at store level., • Develop a diverse, high-performance team by coaching, counseling and mentoring., • Review department timesheets for accuracy of hours and overtime., • Provide new hire orientation for store employees., • Audit refund and/or credits against itemized sales from previous day., • Audit cash drawers and transactions., • Audit and track special events., • Assist with creating Daily Audit Report with sales information and auditing discoveries for executive management., • Assist with administering IIPP procedures, Safety Program and procedures., • Assist with curbing internal and external theft., • Ensure satisfactory maintenance, appearance and condition of assigned facilities to comply with security, safety and environmental codes and ordinances., • Enforce compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention., • Contributes to improvement or more efficient and less expensive ways and means in store processes, • Assists in the research and development of resources that create timely and efficient store workflow, • Performs special projects and other miscellaneous duties as assigned by Executive Management, • Assist with maintaining store IIPP and OSHA records, • Maintains high ethical standards in the workplace, • Reports all irregular issues and problems to Executive Management for solution, • Maintains good communication with all workers including outside contacts, • Complies and maintains confidentiality of all company policies and procedures Qualifications: • Bachelor's degree from preferred but not required., • 3+ years management experience in team building, sales development, strong operational skills within a fast casual theme concept., • Ability to gain, demonstrate, and coach with operation knowledge., • Ability to plan activities, set goals, effectively manage time and work., • Shows ability to consistently contribute to the overall improvement of team., • Must have or be willing to obtain alcohol certification in compliance with local ordinance. Work Environment: While performing the duties of this job, the employee regularly works in a bowling center /arced e environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud. Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required. The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion. Company DescriptionRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. Round One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences tRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. \r\n\r\nRound One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences t