Guest Experience Host / Hostesses
20 days ago
New York
Job Description New York's first Social Beauty Club is seeking experienced Host/Hostess to join our team immediately. Apply now and receive an invitation to attend our job fair for one on one interviews, next week JUNE 30th to JULY 2, at our 45 East 20th location. You must receive an invitation to attend. Guest Experience Host / Beauty Bartender Overview: More than a receptionist, you're the first impression. A concierge, vibe curator, and social anchor all in one. Your Vibe: * Greet and check in guests with warmth and efficiency * Serve signature cocktails and café beverages * Manage scheduling and guest flow like a pro * Set the tone: calm, cool, and glam Skills You Bring: * Experience in hospitality, front desk, or luxury retail * POS and booking software skills (like Boulevard, Booker, Zenoti or Mindbody) * Organized, charismatic, and stylish Role Description The Host / Hostess (also known as the Concierge) at Majesty’s Pleasure participates in all front of house activities including but not limited to welcoming guests, confirming appointment details and checking guests in and out. The Host / Hostess rotate through 3 different positions in the salon / spa depending on the shift, including Front Desk Host, Bar Service and Floor Server. These positions may include taking drink and snack orders, pouring wine / champagne, making cocktails and serving as well as checking in on guests on the floor in service in the spa / salon. Our host position often leads to growth within the company including floor leads, shift leads and junior management positions. Duties: • Greet guests in a friendly and professional manner, • Seat guests and manage the seating chart, • Assist with reservations and walk-in guests, • Provide menus and relay information about services, products and cafe / salon offerings, • Take guests' coats and belongings, • Manage waitlists during peak hours, • Assist in maintaining cleanliness in the host area, • Collaborate with servers and bar staff to ensure smooth operation Duties may also include: • Hosting large groups, • Hosting private events, • Hosting VIP and Influencer clients