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  • Front Desk Coordinator
    Front Desk Coordinator
    3 days ago
    $17–$18 hourly
    Full-time
    Merrick

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) preferred, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday - Friday, 11:30am - 8:00pm Pay: $17 - $18 per hour

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  • Family Peer Advocate
    Family Peer Advocate
    10 days ago
    $44636 yearly
    Full-time
    Elmhurst, Queens

    Family Peer Advocate: Seeking Bilingual Speaking (English & Spanish) Family Peer Advocate with lived experience navigating the child-serving system who can work with uninsured families. Family Peer Advocate must help families set goals and set structures to achieve the goals. Family Peer Advocate must be able to identify strengths and build realistic supports to ensure that goals can be met. Must have a positive attitude for mental health support and empathy for struggling families. Family Peer Advocates help families with resources and referrals. Must be able to lead by example and encourage leadership skills. Must help others build community connections and develop new skills. Must be able to accurately document progress. Qualifications: a parent/caregiver of a child who has experienced social, emotional, developmental, substance use, and/or behavioral challenges and has ‘lived experience’ navigating multiple child serving systems on behalf of their child(ren) with social, emotional, developmental, health and/or behavioral healthcare needs. Family Peer Advocates are required to complete training recommended and offered by the center as well as the FPA credentialing process within 18 months of being hired. Must have computer skills and knowledge of office applications. Schedule: Job description to include flexibility to work evening hours and conduct groups tailored for parents/caregivers. Competitive Salary and Benefits Offered

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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    Full-time
    Mineola

    Front Desk Receptionist – Spanish Clinic (Mineola Med) Position Type: Full-Time / Part-Time Location: Mineola, NY Reports To: Office Manager / Clinic Administrator Position Summary The Front Desk Receptionist is the first point of contact for patients at the Spanish Clinic at Mineola Med. This role is responsible for providing excellent customer service, performing administrative duties, and supporting clinical staff. Fluency in both Spanish and English is required to effectively communicate with a diverse patient population. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and professionally as they arrive. Check patients in and out, ensuring demographic information is accurate and updated. Provide assistance, directions, and general information in both English and Spanish. Answer phone calls, return messages, and schedule appointments. Handle patient inquiries and escalate clinical questions to appropriate staff. Administrative Duties Verify insurance information, eligibility, and documentation. Collect co-pays, outstanding balances, and process payments. Maintain organized patient records (electronic and paper). Prepare daily schedules, appointment lists, and reports. Ensure the front desk area is clean, organized, and welcoming. Coordination & Support Communicate effectively with medical assistants, providers, and office staff. Assist with pre-visit paperwork, consent forms, and referrals. Support workflow to ensure timely patient movement throughout the clinic. Follow HIPAA regulations and maintain patient confidentiality at all times. Required Qualifications Bilingual: Fluent in Spanish and English (spoken and written). High school diploma or equivalent; medical office experience preferred. Strong customer service and communication skills. Basic computer proficiency (EHR systems, scheduling software, email). Ability to multitask in a fast-paced medical environment. Professional, compassionate, and patient-focused demeanor. Preferred Qualifications Experience in a medical or healthcare front desk role. Knowledge of insurance plans (Medicaid, Medicare, commercial). Familiarity with EHR systems such as eClinicalWorks, Epic, or similar. Work Environment Outpatient clinic setting. Frequent interaction with patients and clinical staff. Requires ability to sit, stand, and perform administrative tasks for extended periods. Compensation & Benefits (Customize based on your offering) Competitive hourly wage Health, dental, vision insurance PTO and holidays Opportunities for training and advancement

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  • Speech-Language Pathologist
    Speech-Language Pathologist
    2 months ago
    $65–$80 hourly
    Full-time
    Kew Gardens, Queens

    At Bilingual Speech – Language & Swallowing Therapy we provide speech language therapy services to individuals across all ages and populations, with a strong focus on serving bilingual and multicultural communities. Our team embraces cultural and linguistic diversity, and we are proud to support clients of all ages in achieving meaningful communication outcomes. Job Description: We are currently looking for a Licensed Bilingual Speech – Language Pathologist who is enthusiastic, compassionate, and committed to providing inclusive, high quality care. In this role, you will be responsible for evaluating, diagnosing, and treating speech, language, and swallowing disorders in clients from infancy to geriatrics, providing therapy services in both English and (second language e.g. Spanish, Mandarin, Bengali. Etc. ) You will collaborate with families, educators and other professionals to design individualized treatment plans that address the specific needs of each client.. Responsibilities: • Conduct comprehensive speech, language, and swallowing evaluations in both English and a second language (e.g., Spanish, Mandarin, Bengali, etc.), • Develop and implement individualized treatment plans, incorporating culturally and linguistically appropriate, therapeutic techniques., • Deliver direct speech therapy services targeting a wide range of communication disorders, including:, • Articulation and phonological disorders, • Receptive and expressive language delays, • Fluency disorders (e.g., stuttering), • Voice disorders, • Feeding and swallowing difficulties, • Provide progress reports every 3 months to track each client's development and adjust goals as needed., • Collaborate with families, educators, and interdisciplinary team members to support generalization of skills across settings., • Maintain accurate and up-to-date clinical documentation, including evaluations, treatment plans, and progress notes, • Educate and empower families to support communication growth at home and in the community., • Stay up to date on best practices in bilingual and multicultural speech therapy through ongoing professional development., • Make appropriate referrals to other disciplines when additional evaluation or intervention is needed to support the client’s overall development and progress. Qualifications: • Master’s Degree in Speech-Language Pathology from an accredited program, • Valid New York State SLP License, • Fluency in English and one other language (e.g., Spanish, Mandarin, Bengali, etc.), • Experience working with multicultural and multilingual populations, • Experience supporting individuals with sensory and behavioral needs, • Familiarity with interdisciplinary collaboration and referral practices, • Strong knowledge of evidence-based practices in communication and swallowing disorders, • Excellent communication, organizational, and documentation skills, • Ability to work independently and as part of a collaborative, team-based environment Benefits: • Competitive salary and compensation package, • Health, dental, and vision insurance, • Paid time off (PTO), paid holidays, and sick leave, • Collaborative and supportive work environment, • Opportunities for career advancement and specialization in bilingual/multicultural speech therapy, • Full-time, in-person position (Weekend Availability Saturday or Sunday)

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